Windows won’t go Sleep, Legacy Kernel Caller

If the display of your Windows 10 computer turns on all of a sudden no matter how put it to sleep over and over again, it always wakes up, read on as this post will guide you in resolving this peculiar issue.

In case you don’t know, the Windows 10 computer Sleep state is made in such a way that if it’s really important, it wakes up. You may have configured this kind of behavior or there could be some hardware component that’s interrupting its Sleep state. Thus, this post will give you some troubleshooting tips to fix the Sleep state issue caused by the Legacy Kernel Caller. The Legacy Kernel Caller points to the external hardware that’s causing your Windows 10 to wake up even when it’s in a Sleep state.

Step 1: Find out what’s keeping your computer from going to sleep.

To figure out what really is keeping your computer from going to sleep, you can execute the “powercfg –requests” command instead of checking the power configuration of your computer. This command will look for requests from applications and drivers that prevent the computer from turning off the display or from going to sleep.

To execute the command, simply open Command Prompt and type “powercfg –requests” and hit Enter. After that, you will see part of the result that looks like this:

“SYSTEM

[DRIVER] USB AUDIO DEVICE

An audio stream is currently in use

[DRIVER] Legacy Kernel Caller.”

Step 2: The next thing you have to do is remove all the external hardware connected to your computer.

In this step, you have to disconnect external hardware from your computer. Based on reports from users who experienced the same issue, the “TV card” is the culprit so make sure you remove that one. Once you’ve removed it, open Command Prompt and run the “powercfg –requests” command again and you’ll see that the “Legacy Kernel Caller” will no longer be on the list. In addition, your computer will get into its regular sleep mode once the hardware is removed. Once you do that, the driver gets hung and won’t release the power request despite being used.

Step 3: Try using the request override option

The powercfg command also offers a request override option which allows users to disable the requests from applications and services to wake the computer from sleep mode. To run this command, simply open Command Prompt with admin privileges. After you open Command Prompt, type the following command and hit Enter to disable requests from applications and services that causes the computer to wake from sleep state.

Powercfg -requestsoverride Driver "Legacy Kernel Caller" System

Step 4: Check the streaming and media applications

You also have to check if your computer is running an audio or video service in the background. In such cases, your computer won’t be able to go to sleep mode if these services are running in the background. You might have noticed that when you play a video or audio, your computer never goes to sleep. And if you have put it to sleep in between watching the video, then it’s probably why your computer is waking up. Thus, you have to stop these services.

Step 5: Check the devices that can wake your computer

If you didn’t see the Legacy Kernel Caller in the result after you execute the ”powercfg –requests” command, then you can try to execute the following command instead.

powercfg –devicequery wake_armed

After you enter this command, it will give you a list of all the devices that can wake your computer. So if there is anything other than the mouse, keyboard, touchpad, you have to check the power configuration of that device. To do that, go to the Device Manager and disable the device’s “Allow this device to wake the computer” option in its Properties

Step 6: Check the Sleep Advanced Settings

  • Click on the Windows key and type “control panel” in the field and select the related search result.
  • Next, select the Security and Maintenance option and click on the Power Options.
  • After that, you have to select the Change Plan Settings but keep in mind that this option is barely readable so you need to read each option carefully.
  • Now click on the Change advanced power settings button and a new window will appear.
  • Then look for the “Sleep” option and expand it. Make sure that the “Allow hybrid sleep” option is on.
  • Reboot your computer and check if your computer now functions properly. If it still didn’t work, you may have to reverse the changes you’ve made.

On the other hand, you could also run the Power Troubleshooter to resolve the Sleep state issue. This built-in troubleshooter will automatically fix any power-related issues in your computer.

If you like to learn and find out more about various Windows errors, and how to repair them go to our vast archive or use search to find articles that will explain and help you in solving your issue.
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How to remove Nectar Toolbar from your Windows PC

Nectar Toolbar is a Browser addon for Internet Explorer developed by AIMIA Coalition Loyalty. This addon changed your default search provider to Yahoo UK. While installed, you might see additional unwanted ads and sponsored links injected in the search results.

From the Author: We all search the web every day for information from handy how-to’s, must know news about shopping. So wouldn’t it be great if you could collect extra Nectar points just for doing something you do already? Like to shop online? Nectar Search will also tell you when you’re on a shopping website (like Argos, Debenhams, Next, Play.com, and Apple) where you can collect points too.

Several anti-virus scanners have marked this addon as a Browser Hijacker and are therefore not recommended to keep on your computer.

About Browser Hijackers

Browser hijacking means a malicious program code has power over and modified the settings of your browser, without your permission. Browser hijackers could do more than just changing home pages. In general, hijackers are developed for the benefit of online hackers often through income generation that comes from forced ad mouse clicks and website visits. Nonetheless, it isn’t that harmless. Your web safety is compromised and it is also really annoying. In a much worst case, your browser could be hijacked to download malicious software that will do a great deal of damage to your computer.

Key symptoms that your browser has been hijacked

When your browser is hi-jacked, the following can happen: you notice unauthorized changes to your internet browser’s homepage; you observe new unwanted favorites or bookmarks added, usually directed to advertisement-filled or porn websites; the default browser configurations have been changed and/or your default web engine is altered; unwanted new toolbars are added to your internet browser; you might notice numerous pop-up adverts on your computer screen; your browser has instability issues or exhibits frequent errors; You can’t access particular websites, especially anti-malware websites.

Exactly how they invade computers

A browser hijacker can be installed on your computer or laptop when you go to an infected site, click on an e-mail attachment, or download something from a file-sharing site. Many internet browser hijackings originate from add-on programs, i.e., browser helper objects (BHO), toolbars, or plug-ins added to browsers to provide them additional features. Other times you might have accidentally accepted a browser hijacker as part of a software bundle (generally freeware or shareware). Popular examples of browser hijackers include CoolWebSearch, Conduit, OneWebSearch, Coupon Server, RocketTab, Delta Search, Searchult.com, and Snap.do. Browser hijacking can bring about serious privacy problems and even identity theft, affect your web browsing experience by taking control over outgoing traffic, drastically slows down your computer or laptop by depleting lots of resources, and lead to system instability also.

Browser hijacker removal methods

Some browser hijacking can be easily stopped by identifying and eliminating the corresponding malware software from your control panel. However, most hijackers are quite tenacious and require specialized applications to get rid of them. Moreover, browser hijackers could modify the Windows registry so it can be extremely tough to fix manually, particularly when you are not a tech-savvy person. Browser hijackers can be effectively removed by installing and running an anti-malware application on the affected computer. To get rid of any browser hijacker out of your computer, you could download this particular top-notch malware removal application – SafeBytes Anti-Malware. Together with anti-malware, a PC optimizer software, similar to Total System Care, could help you correct Windows registry errors, remove unwanted toolbars, secure your internet privacy, and stabilize programs installed on your computer.

Find Out How To Install Safebytes Anti-Malware On An Infected Computer system

All malware is bad and the consequences of the damage will vary based on the specific type of malicious software. Certain malware goes to great lengths to stop you from downloading or installing anything on your computer system, particularly anti-virus programs. If you are reading this, you probably have infected by a virus that stops you from installing a security program like Safebytes Anti-Malware. Follow the instructions below to remove malware through alternative methods.

Install in Safe Mode with Networking

Safe Mode is a unique, simplified version of Windows where just essential services are loaded to counteract malware and other problematic programs from loading. In case the malicious software is set to load immediately when the PC boots, switching to this mode could prevent it from doing so. To boot into Safe Mode, hit “F8” key on the keyboard right before Windows logo screen appears; Or right after normal Windows boot up, run MSCONFIG, look over Safe Boot under Boot tab, and then click Apply. Once you are in Safe Mode, you can try to install your anti-malware application without the hindrance of the malware. After installation, run the malware scanner to eliminate standard infections.

Download the anti-malware program in a different internet browser

Some malware only targets particular internet browsers. If this is your case, employ another browser as it might circumvent the computer virus. In case you suspect that your Internet Explorer happens to be hijacked by a computer virus or otherwise compromised by online hackers, the most effective course of action is to switch over to a different web browser such as Mozilla Firefox, Google Chrome, or Apple Safari to download your favorite security application – Safebytes Anti-Malware.

Make a bootable USB anti-virus drive

Another solution is to save and run an anti-malware software program entirely from a Thumb drive. To run antivirus from a thumb drive, follow these simple steps: 1) On a clean computer, install Safebytes Anti-Malware. 2) Plug the USB drive into the clean computer. 3) Double-click the Setup icon of the anti-malware software to run the Installation Wizard. 4) Select the drive letter of the pen drive as the location when the wizard asks you where you would like to install the anti-virus. Follow the onscreen instructions to finish the installation. 5) Now, insert the USB drive into the corrupted PC. 6) Run the Safebytes Anti-malware directly from the pen drive by double-clicking the icon. 7) Simply click “Scan Now” to run a complete scan on the affected computer for malware.

SafeBytes Anti-Malware Features

To protect your laptop or computer from various internet-based threats, it’s important to install anti-malware software on your personal computer. However, with countless numbers antimalware companies out there, these days it is hard to decide which one you should buy for your laptop. Some of them do a great job in eliminating malware threats while some will damage your PC by themselves. You must be careful not to pick the wrong product, especially if you buy a paid application. On the list of strongly recommended software by industry leaders is SafeBytes Anti-Malware, the most dependable program for Microsoft Windows. SafeBytes anti-malware is a trustworthy tool that not only secures your PC permanently but is also quite user-friendly for people of all skill levels. Once you’ve got installed this application, SafeByte's sophisticated protection system will ensure that no viruses or malware can seep through your PC.

SafeBytes anti-malware provides an array of enhanced features that sets it aside from all others. Some of them are listed as below:

Real-Time Protection: SafeBytes gives you round-the-clock protection for your PC limiting malware intrusions in real-time. This utility will constantly monitor your computer for suspicious activity and updates itself continuously to keep abreast of the constantly changing threat landscape. Most effective AntiMalware Protection: Built on a greatly acclaimed anti-virus engine, this malware removal application can find and get rid of numerous stubborn malware threats such as browser hijackers, potentially unwanted programs, and ransomware that other common anti-virus applications will miss. Website Filtering: Safebytes allots all websites a unique safety score that helps you to have an idea of whether the webpage you’re just about to visit is safe to browse or known to be a phishing site. Fast Multi-threaded Scanning: Safebytes Anti-Malware, with its advanced scanning engine, offers extremely fast scanning which can promptly target any active online threat. Low CPU/Memory Usage: SafeBytes is well known for its low influence on processing power and great detection rate of various threats. It operates silently and efficiently in the background so you’re free to utilize your PC at full power all of the time. 24/7 Customer Service: For any technical concerns or product assistance, you could get 24/7 professional assistance through chat and email. Put simply, SafeBytes has created a meaningful anti-malware solution that is aimed to protect you against all manner of malware. You now may understand that this particular software does more than just scan and eliminate threats from your PC. So if you’re searching for the absolute best malware removal application out there, and when you don’t mind shelling out a few bucks for it, opt for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

To eliminate Nectar Toolbar manually, go to the Add or Remove programs list in the Windows Control Panel and choose the program you want to remove. For browser extensions, go to your web browser’s Addon/Extension manager and select the add-on you want to remove or disable. You’ll probably also want to reset your internet browser to its default settings. Finally, check your hard disk for all of the following and clean your computer registry manually to get rid of leftover application entries after uninstallation. But bear in mind, this can be a tough task and only computer professionals can perform safely. In addition, certain malicious programs have the capability to defend against its removal. Completing this task in Safe Mode is suggested.
Files: C:\Program Files (x86)\Nectar Toolbar C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\AimiaPoints.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\AimiaPointsAct.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\AimiaToolbar.css C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\ArrowDown.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\ArrowRight.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\ArrowUp.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\arrow_refresh.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\background.html C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\background.js C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\basis.xml C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\BrowserTweak.css C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\btn-background-grey.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\CanCollect.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\CanCollectAct.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\closeIcon.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\cog.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\Collecting.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\CollectingAct.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\computer_delete.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\eShopsMenu.html C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\eShopsMenu.js C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\help.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\HelpMenu.html C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\HelpMenu.js C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\icon-128.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\icon-16.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\icon-48.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\icons.bmp C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\icons.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\ie7vista.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\ie7xp.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\ie8bg.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\IE8GuardWorkaround.exe C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\info.txt C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\InstIcon.ico C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\jquery-1.7.2.min.js C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\jquery.placeholder.min.js C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\JSON.js C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\main.js C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\menu.js C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\nectar-icon-32×32.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\PIE.htc C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\PIE.js C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\SearchHist.html C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\SearchHist.js C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\search_glass.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\separator.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\separator_arrows.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\TbCommonUtils.dll C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\tbcore3.dll C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\TbHelper2.exe C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\tbhelperU.dll C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\uninstall.exe C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\UninstIcon.ico C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\update.exe C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\version.txt C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\Yahoo.ico C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\yahoo.png C:\Program Files (x86)\Nectar Toolbar\tbunsg7A.tmp\your_logo.png Registry: HKEY_CURRENT_USER\Software376694984709702142491016734454 HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run 13376694984709702142491016734454
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Can’t drag and drop files or folders
Why Can’t drag and drop files or folders happens? In case you don’t know, there is a feature in Windows 10 called drag and drop that can help you move or copy files or even folders from one location to another. This feature is useful and can help you move or copy folders and files easier and quicker. However, if you encounter some problem while using this feature, worry not for this post will guide you on what you can do to resolve the problem. There are several suggestions you can check out to fix the problem. You can try to simply tap the Esc key or you could also troubleshoot the problem in a Clean Boot State. Aside from that, changing the drag height and width or disabling the User Account Control via Registry Editor might also help. For more details, refer to the instructions laid out below.

Option 1 – Try to tap the Esc key

According to some users who experienced the same dilemma, by simply tapping the Esc key, they were able to resolve the problem. All they did was tap the Esc key before they drag and drop the folder or files. Thus, you can try doing the same thing as it might also work for you. After you tap the Esc key, you have to check all the background applications and if you see some that could be related to the hotkeys or keyboard, you might have to disable or remove them. Once done, check if the problem is fixed or not.

Option 2 – Try troubleshooting the problem in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the reason why you’re having trouble using the drag and drop feature in Windows 10. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And to configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 3 – Try changing the drag height and width

The next thing you can do to resolve the issue is to try changing drag height and width by following these steps:
  • Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and then tap Enter to open the Registry Editor.
  • Next, navigate to this registry key: HKEY_CURRENT_USERControl PanelDesktop
  • From there, choose to modify both the “DragHeight” and “DragWidth” located on the right pane.
  • After that, change the value to a very high number. Note that these values are nothing but pixel size to drag and drop folders or files.

Option 4 – Try disabling the User Account Control or UAC via Registry Editor

  • Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and then tap Enter to open the Registry Editor.
  • After that, navigate to this registry key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionPoliciesSystem
  • From this path, modify the value of “EnableLUA” from 1 to 0. This should disable the UAC in your Windows 10 computer.
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Fix The selected disk is not a fixed MBR disk
Both the DISKPART utility and the Disk Management are useful tools in Windows 10 that manage the disk space allocation, and so on. But these tools are not without errors as you could also encounter some when you run them. Recently, some users reported getting an error that says, “The selected disk is not a fixed MBR disk when trying to use the DISKPART utility”. Here’s the exact message of the error:
“The selected disk is not a fixed MBR disk. The ACTIVE command can only be used on fixed MBR disks.”
This kind of error only occurs when you try to activate a disk partition on a UEFI system partition. However, the command works only if your computer is based on BIOS/MBR. The UEFI method has no concept of the active partition and since you have a UEFI system, the disk type is GPT instead of MBR. To simply put it, your BIOS needs the MBR disk type while the UEFI needs the GPT disk type. To fix the “The selected disk is not a fixed MBR disk when trying to use the DISKPART utility” error, there are various potential fixes you can try. You might have to disable Secure Boot, convert the disk to MBR or fix the Boot Manager. For more instructions, follow the options provided below.

Option 1 – Disable the Secure Boot in the BIOS

Disabling the Secure Boot in the BIOS settings is definitely recommended to resolve the issue. To disable Secure Boot, here’s what you have to do:
  • First, boot your computer into Windows 10.
  • Next, go to Settings > Windows Update. From there, check if there is anything that you have to download and install if you see any available updates. Usually, OEMs send and update the list of trusted hardware, drivers, and operating systems for your computer.
  • After that, go to the BIOS of your computer.
  • Then go to Settings > Update & Security > Advanced Startup options. If you click on Restart Now, it will restart your computer and give you all the advanced options.
  • Next, select Troubleshoot > Advanced Options. As you can see, this screen offers you further options including System restore, Startup repair, Go back to the previous version, Command Prompt, System Image Recovery, and UEFI Firmware Settings.
  • Select the UEFI Firmware Settings which will take you to the BIOS.
  • From there, go to the Security > Boot > Authentication tab where you should see Secure Boot. Note that every OEM has its own way of implementing the options so it varies.
  • Next, set Secure Boot to Disabled and set Legacy Support to On or Enabled.
  • Save the changes made and exit. Afterward, your computer will reboot.

Option 2 – Try converting the disk to MBR

You can try to change the File System of the drive from GPT to MBR but before you do so, make sure that you create a backup copy of your data to an external drive. Once you have that covered, follow the steps below.
  • Create a bootable Windows 10 media and boot your computer from it.
  • Next, click on the “Repair your computer” option on the first Windows 10 installation setup window.
  • Afterward, select the operating system partition from the given options and click on Next.
  • Now select Command Prompt within the System Recovery options box and execute this command to initiate the Diskpart utility: diskpart
  • Then type either one of these commands to view the list of all the Disk connects or the partitions on those disks formed: list disk or list volume
  • After that, execute another one of these commands depending on the command you previously entered to select the disk or partition you want to select: select disk # or select volume #
  • Now execute this command to clean your drive: clean
  • Finally, execute this last command to convert the selected disk or partition as MBR: Convert MBR
  • Restart your computer and check if the error is fixed.

Option 3 – Try to fix the Boot Manager

  • You can start by booting into the installation environment for Windows 10 from an installation media.
  • After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
  • From there, select Command Prompt and once you open it, enter each one of the commands given below by sequence.
    • bootrec /FixMbr
    • bootrec /FixBoot
    • bootrec /RebuildBcd
  • Once you’re done executing the commands given above, type “exit” to close the Command Prompt window and then restart your computer and see if it fixed error code 0xc000014c.
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Fix 0x800f0982, PSFX E MATCHING COMPONENT
If you encounter an error saying, “0x800f0982 – PSFX_E_MATCHING_COMPONENT_NOT_FOUND”, when you try to install a Windows 10 cumulative update, then you’ve come to the right place as this post will help you sort this problem out. According to the reports, computers with Asian language packs installed are the ones that are mostly affected by this error. In fact, the same error code was also found with two KB4493509, KB4495667 and KB4501835. These cumulative updates are released as part of Patch Tuesday. However, it appears that it brought on issues. Thus, to fix the error, you can try to uninstall and reinstall any language packs you’ve added recently. You can also try to uninstall older KB updates or delay Windows Update, as well as reset Windows 10.

Option 1 – Try to uninstall and reinstall the language packs you’ve recently added

If you have installed a language pack recently, you have to uninstall it, restart your computer, and then reinstall it.
  • Go to the Settings app and select Time & Language.
  • Next, click on the Language option and select the language you have to uninstall.
  • After selecting the language, it will enable two-button namely the Options and Remove buttons.
  • Click on the Remove button and then reboot your PC.
  • Once your computer has restarted, install the language pack again.

Option 2 – Try to uninstall the KB updates

Microsoft has actually offered a solution, an odd one which is to install the April 2019 cumulative update. You have to uninstall the older KB4495667 and KB4501835 update from your Windows 10 computer. And after you’ve uninstalled them, click on the Update button and then install the April 2019 cumulative update.
  • Go to Settings and select Update and Security > Windows Update.
  • From there, click on the “View update history” option and then click on the “Uninstall Updates” option.
  • This will open a new window that contains the list of installed Windows Updates.
  • Now right click on the Windows Update you wish to uninstall and click Uninstall.
  • Once you’ve uninstalled the update, click the Update button and install the April 2019 cumulative update.

Option 3 – Try to delay Windows Update

If you have not installed the Windows 10 cumulative update KB4493509 yet and the Asian language is a must for you, then you have to delay or pause the Windows Update for at least a couple of days.

Option 4 – Reset your computer

  • Tap the Win key or click on the Start button located in the Taskbar.
  • Then click on the Power button at the bottom right portion of the screen.
  • Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.
Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen
  • Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.
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Fix Error Code 0x80072EE7 in Windows
Installing or updating Google Chrome does not always go smoothly as there are times when it also encounters some errors like the error code 0x80072EE7. This kind of error in Chrome is most likely caused by the Windows Firewall or third-party Firewall (if you’re using one) that blocks the installation or update process. Aside from this known culprit, there are also other factors to consider such as corrupted or incompatible installation files or it could also be caused by some issue with your internet connection. If you face this kind of problem when installing or updating Chrome, you will see the following error message on your screen:
“An error occurred while checking for updates: Unable to connect to the Internet. If you use a firewall, please whitelist GoogleUpdate.exe. (error code 7: 0x80072EE7 — system level).”
Whatever the cause of this error is, you need to use the options prepared below to fix it.

Option 1 – Whitelist the “googleupdate.exe” in Firewall

If the issue is really caused by the Firewall, you need to whitelist the googleupdate.exe program to fix the error. To do that, follow these steps:
  • Tap the Win + E keys to open the File Explorer.
  • Next, copy and paste the following location in the address bar and tap Enter to go there.
Control Panel/All Control Panel Items/Windows Defender Firewall/Allowed apps
  • After that, click on the Change Settings button, and from the given list, look for Google Chrome.
  • Now check both Private and Public connections for it and then click on OK and see if it fixes the error or not.

Option 2 – Disable the proxy server for LAN

If the problem has something to do with your internet connection, then you can try disabling the proxy server for LAN and see if that helps.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 3 – Check your VPN

If you are using a VPN application, then this option should apply to you, if not, skip this option and proceed to the next one. There are times when VPN software causes some issues like this error. If that’s the case, you can try to disable your VPN temporarily and see if the error is resolved or not and if turns out that your VPN is the culprit, you have to uninstall it and install a new one or its latest version. To uninstall it, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box
  • Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
  • From there, look for the VPN service you are using, select it and then click on Uninstall to remove it.
  • After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

Option 4 – Try to run the Chrome Cleanup tool

You might want to run Google Chrome’s built-in Malware Scanner & Cleanup tool as it could also help in getting rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and anything else that might overtake the network and could affect the performance of the browser.

Option 5 – Reset Google Chrome

Before you proceed, make sure that the Chrome browser is not running anywhere in the background via Task Manager. Once you’ve made sure that it’s no longer running, refer to these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “%USERPROFILE%AppDataLocalGoogleChromeUser Data” in the field and tap Enter to open this location.
  • From there, look for the Default folder and then tap the Shift + Delete button and if a confirmation prompt appears, click on Yes.
  • After deleting the Default folder, open Google Chrome and click on the three vertical dots icon located in the top-right corner to open the menu.
  • Next, click on Settings and scroll down and then click on Advanced to open the Advanced Settings.
  • Then scroll down until you see the “Reset and clean up” section and click the “Restore Settings to their original defaults” option.
  • After that, you will see a confirmation box and from there, click on the Reset settings button to reset your Google Chrome browser.
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Fix Update components must be repaired
Recently, a lot of users reported having an issue with Windows Update. According to these users, they got an error message saying, “Windows Update components must be repaired” after they run the Windows Update troubleshooter. So if you are also facing this issue then you’ve come to the right place as this post will guide you in fixing this problem. There are various suggestions you can check out to fix this problem – you can try running the Windows Update troubleshooter again but this time, in a Clean Boot State or you could also run System File Checker or the DISM tool to repair corrupted Windows Update files or reset the Windows Update components. For more information, refer to the given options below.

Option 1 – Run the Windows Update troubleshooter in a Clean Boot State

Repairing the “Windows Update components must be repaired” error is not that complicated. One of the things you can try is to run the Windows Update troubleshooter again but this time, in a Clean Boot State. Refer to the steps below to get started.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to run the Windows Update troubleshooter again and see if the error is fixed or not.

Option 2 – Try to run System File Checker

If the Windows Update troubleshooter still failed to fix the problem, you can run System File Checker instead. It is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 3 – Run the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
Note: If it happens that the Windows Update client is broken, you need to run the following command to repair it then restart your PC and click on Update once again.
DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess

Option 4 – Delete the contents in the Software Distribution folder and Catroot2 folder

You can also delete the contents in both the Software Distribution and Catroot2 folders as it could potentially fix the “Windows Update components must be repaired” error.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.
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Can’t remove Bluetooth mouse & keyboard
Windows 10 supports various devices to get connected to which makes it quite a flexible operating system. The connection varies on the fact that the device can be connected either with Bluetooth or other wireless and wired connection. However, no matter how great the features are, there a few times when they bring in some bugs too. One of these bugs won’t allow you to either remove or reinstall the Bluetooth mouse and keyboard device from your Windows 10 computer. So if you are currently experiencing this problem, read on as this post will guide you in fixing it. Before you go over the suggestions laid out below, you need to create a System Restore Point first since, in one of the options, you will be making some changes with the registry files as well as some critical Windows settings. Once you have that covered, refer to the following options.

Option 1 – Configure the Bluetooth Services

The first thing you can do is configure Bluetooth Services.
  • Tap the Win + R key combination to open the Run dialog box.
  • After that, type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • You will then see a list of services and from there, look for the following services and make sure that their default values are set as follows:
    • Bluetooth Audio Gateway Service – Manual (Triggered)
    • Bluetooth Support Service – Manual (Triggered)
    • Bluetooth User Support Service – Manual (Triggered)
  • Now click on the Start button to start all the aforementioned services and then check if you can now remove or reinstall the Bluetooth mouse and keyboard device.

Option 2 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.
  • Open the Windows 10 Settings.
  • Then go to Update & Security > Troubleshoot.
  • You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
  • Now follow the next screen options.

Option 3 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble removing the Bluetooth device and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.
  • Tap the Win + X keys to open the Device Manager.
  • Next, look for the Bluetooth device and right-click on it.
  • Select the option “Update driver”.
  • After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.
Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it.

Option 4 – Get rid of any interference

If you have several wireless devices in the same room as your PC then it might have caused interference with the current connection in your PC which is why you have to switch off all the other devices and then try removing reinstalling the Bluetooth mouse and keyboard devices again.

Option 5 – Remove or reinstall the Bluetooth devices in a Clean Boot State

You might want to uninstall or remove the Bluetooth Devices while your computer is in a Clean Boot State. Putting your computer in this state will surely help especially if there are some processes that prevent the Bluetooth devices from being removed or reinstalled.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to reinstall or remove the Bluetooth mouse and keyboard devices again.
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Fixing Your Firefox profile cannot be loaded
Caching is used to enhance the performance of applications in Windows and other operating systems. It helps applications to load faster but there are times when the cache can get damaged or corrupted and as a result, you might encounter some issues. One of them is in the Firefox browser where the “Your Firefox profile cannot be loaded, It may be missing or inaccessible” error message may appear. You could also encounter this kind of error when Firefox is unable to access or find the profile folder. In case you don’t know what the profile folder is, it is where Firefox stores your user data and settings by default. Firefox pulls information from this folder each time you choose to open it. You can find this default Firefox profile folder under the %APPDATA%MozillaFirefoxProfiles folder. If you experience issues when trying to access the Profile Manager, you have the option to create a new default Firefox profile folder. This will fix the “Your Firefox profile cannot be loaded, It may be missing or inaccessible” error. How? Simply follow the given steps below. Step 1: Tap the Win key or click the Windows Start button to open the Start menu. Step 2: Next, type “%appdata%” in the field and hit Enter to open the hidden AppDataRoaming folder. Step 3: Now double click the Mozilla folder as well as the Firefox folder. Step 4: From there, look for the “profiles.ini” file and delete it. Make sure that you don’t delete the Profiles folder which should have the icon of a file folder. Note: Keep in mind that the .ini file extension is identified as the file that features a gear icon beside the “Configuration settings” or “Application settings”. Step 5: Once you open Firefox, a new profile will be created. On the other hand, if you know where your profile exists, you can try the following steps below to help Firefox locate it.
  • First, you need to move the profile folder back to its original location.
  • Next, restore the profile folder’s original name if you have modified it.
  • Then create a new profile using the Profile Manager and give it an appropriate name.
  • Now click on the Choose Folder button and select the profile folder you have moved or renamed before you exit the Create a new profile wizard.
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4 Methods of Fixing Error Code 49

Different methods for repairing error Code 49

Error Code 49 – What is it?

Error Code 49 is a common device driver error that users encounter on any Windows 2000 and later operating system versions. The error occurs when the connected peripheral devices fail to function properly due to an overload of the system hive’s size. The error when prompted pops up on your screen with the following message:
"Windows cannot start new hardware devices because the system hive is too large (exceeds the Registry Size Limit). (Code 49)”
The error causes unattached devices to be displayed on the system hive list.

Solution

driverfix boxError Causes

Error Code 49 mainly results from problems in Windows registry system files; the system hive in the Windows registry exceeds its size limit. The system hive is part of the Windows registry and it is where files regarding devices are contained along with user preferences and applications. The devices will not work until the system hive size is brought back to normal levels.

Further Information and Manual Repair

There are several ways you can use to fix your error code. Here are the following.

Method 1 – Uninstall unused devices

One of the best ways to address the error code is to uninstall the unused devices which are listed on your computer’s system hive. To do this:
  • Log in using an Administrator account
  • Click the Start button and then click ‘Run’
  • In the box, enter the command:
  • "set devmgr_show_nonpresent_devices=1 cd%SystemRoot%System32 exit" and click enter
  • Open Device Manager, click ‘View’, and then choose ‘Show hidden devices’ to see unused devices.
  • When you can see the list, click on the device you want to uninstall by selecting the ‘Driver’ tab and then select ‘Uninstall’.
  • After uninstall is complete, restart your computer.

Method 2 – Use System Restore

If the error still persists, you can use system restore to eliminate the problem. Here is how you can do so:
  1. Log in using an Administrator account
  2. Click ‘Start’ button and select All Programs > Accessories > System Tools > System Restore
  3. Click ‘Restore my computer to an earlier time’ and click ‘Next’
  4. Select the last Windows restore point from the ‘On this list, click a restore point’ list, and click ‘Next’
  5. Click ‘Next’ on the confirmation window to proceed
  6. Restart your PC after restoration is complete
By restoring the system via a last saved system checkpoint, you can obtain undamaged Windows system files that can help avert the error code.

Method 3 – Manually uninstall and reinstall the device driver

If using system restore does not work in resolving the error code either, you may have to resort to manually uninstalling and then reinstalling the device driver causing the problem. This would be necessary since the remaining incomplete files due to a partial removal or installation of programs is what results in the error code. By uninstall and reinstalling the device driver program, it would lead to the completion of the files. You can do this by firstly logging in as Administrator and open Device Manager. Select the device that is causing the problem and double click it and make sure that the peripheral is connected properly to the PC. Upon opening, click on the ‘Driver’ tab and then select ‘Update Driver’. Make sure to refer to the system documentation that you received with your PC or computer to check for the motherboard details and driver specifics.

Method 4 – Use software to automatically download the driver

Manually uninstalling and reinstalling the driver will do the trick; however, it may be time-consuming, especially when you would have to resort to your hardware user manual. Therefore, using a program such as DriverFIX can save you a lot of time and frustration in having your device work properly on your computer. DriverFIX, with its user-friendly approach to help you fix your PC issues, comes with an integrated database that detects which drivers you need to reconfigure within just a few seconds and downloads it automatically. It further ensures that your drivers are installed in their entirety leaving no room for any incomplete files to remain that create Error Code 49. It also has the added advantage of being able to backup and restore your files should there be the slightest possibility of system file damage. DriverFIX is the answer to fixing your PC error codes accurately and quickly. Click here to download DriverFIX to fix Error Code 49 quickly and effectively!
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TeamViewer stuck on Initializing Display
One of the popular tools that allow a user to offer or obtain remote assistance on a computer is the TeamViewer. It is available on all the major computer and mobile platforms which makes it a lot useful to every kind of user, even on the go. If you are one of the users who frequently use TeamViewer, then you must be familiar with this one sentence that states, “Initializing display parameters”. In common cases, this sentence will appear for a second and load the other user’s screen. However, some users reported that TeamViewer gets stuck on that stage and did not move ahead even a bit. If you experience the same problem, read on as this post will guide you in fixing this issue with TeamViewer on your Windows 10 computer. At the time of writing, the cause of this issue is still unclear. It could be due to the quality of internet connection, conflicts in process, misconfiguration of Remote Access, and many more. To fix this issue, you can try to update TeamViewer for both the users or have it reinstalled with Unattended Remote Access, or reconfigure the Remote Access. You can also try to kill any conflicting processes or optimize your internet connection. For more details, refer to the given options below.

Option 1 – Reboot your router

The first thing you can try to do to fix the error is to simply restart your router. All you need to do is reboot the router from its Admin panel or you can also turn it off manually and turn it back on after a couple of seconds so that it can completely reboot. Once you’re done, try accessing your server again and see if the error is now fixed.

Option 2 – Try to update TeamViewer on both users’ end

You might have to update the TeamViewer on both ends and to do that, you need to start the TeamViewer installer again. Once it is installed, run the program and click on the Help option in the Menu ribbon and then select the “Check for updates…” option. If an update is found, you will be notified within a couple of seconds through a pop-up mini window. From there, click on Update and then follow the next onscreen instructions that appear and choose your TeamViewer version to update.

Option 3 – Try reinstalling TeamViewer via the Unattended Remote Access

If the first two given options didn’t work, you might have to reinstall TeamViewer from the Windows 10 Settings app or Control Panel.
  • Tap the Win + R keys to launch the Run utility and type “regedit” in the field and hit Enter to open the Registry Editor.
  • Here, navigate to this registry key: Computer HKEY_LOCAL_MACHINE SOFTWARE Wow6432Node TeamViewer
  • Next, look for the TeamViewer key and right-click on it, and select Delete.
  • After that, restart your PC to apply the changes made and then start TeamViewer again, and then click on Connection > Open Management Console.
  • Then sign in or sign up to get registered and select the Add new device radio button under Add > Add computer located on the top-right corner and then select the Download now option.
  • Now follow the next onscreen instructions that appear to complete the installation and then check if it fixes the problem or not.

Option 4 – Try reconfiguring the Remote Access

You can also try to reconfigure Remote Access in case there is some misconfiguration that might have caused the problem with TeamViewer.
  • On your Desktop, right-click on This PC and click on Properties.
  • Next, go to the left side of the navigation panel and click on Remote Settings.
  • From there, make sure that the “Allow Remote Assistance Connections to this computer” checkbox is checked under the Remote Assistance section.
  • Once done, click on the Advanced button. This will open a new mini window where you’ll have to check the “Allow this computer to be controlled remotely” option under the Remote Control section.
  • Then click on OK and see if it fixed the problem.

Option 5 – Try to kill any conflicting processes

  • Tap the Ctrl + Shift + Esc key combination to open the Task Manager.
  • Then navigate to the Processes tab and right-click on the BGInfo process.
  • Now select the End Task option to kill its process and then start TeamViewer again and check if the problem is resolved.

Option 6 – Try to optimize the quality of connection

You need to take care of two things under this option – first, you have to disable the loading of the Wallpaper of the computer which is the one that you’re trying to access remotely. To do that, you have to select the Extras menu from the menu ribbon and then select Options. And under the Remote Control section, check the “Remove remote wallpaper” option. The next thing you have to do is to optimize the quality for the speed by selecting the “Optimize Speed” for the menu of Quality still under the Remote Control section.
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