Windows Update service could not be stopped

If you are running the Windows Update service but decided to stop it but you encountered an error message instead that says, “The Windows Update service could not be stopped”, read on as this post will help you fix the problem.

This kind of error appears when you use the Command Prompt to stop the Windows Update service, especially if you are using cmd without admin privileges. A lot of users reported that they were not able to disable the automatic Windows Update in Windows 10 using Command Prompt. The command used to stop the Windows Update service is the “net stop wuauserv” command. However, when some users executed this command, they got the error message. So if you are one of these users that can’t stop the Windows Update Service via Command Prompt, you can try to fix that using PID as well as checking the Service dependencies. For more details, follow the given options below.

Option 1 – Try to stop the Windows Update service via PID

In case you don’t know, each running service or process has its own unique ID or PID and you can find it in the Task Manager. You can use it to stop the Windows Update service. How? Refer to these steps:

  • Tap the Ctrl + Shift + Esc keys to open the Task Manager.
  • Next, go to the Services tab and look for the service named “wuauserv” and get its PID.
  • After that, type “cmd” in the Windows Start search and right-click on Command Prompt from the search results and then select the “Run as administrator” option.
  • After opening Command Prompt with admin privileges, execute this command: taskkill /f /pid <PID>

Note: You need to replace “<PID>” with the PID of the “wuauserv” service. For instance, the PID is 6676, then this is how the command should be “taskkill /f /pid 6676”.

  • After you execute the command, you will this message on your screen, “SUCCESS: The process with PID 6676 has been terminated” which indicates that you have stopped the Windows Update service successfully.

Option 2 – Try to check the Service dependencies

Dependencies of a Windows Service in Windows 10 are when windows services depend on other services. Such is the case with the Windows Update service – it also depends on three different services such as the Remote Procedure Call or RPC service, DCOM Server Process Launcher, and the RPC Endpoint Mapper. Meaning to say, if two of these services are not working as expected, then the dependant service will also be affected. This could be the reason why the Windows Update service could not start.

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter to open Windows Services.
  • From the list of Services, look for the following services:
    • Remote Procedure Call (RPC) Service
    • DCOM Server Process Launcher
    • RPC Endpoint Mapper
  • After you find these services, double click on each one of them and check whether the Startup type for all is set to Automatic and the Service status is set to Running or not.
  • If the service status is not running, then click the Start button. Afterward, check if you can now run the Windows Update service.
If you like to learn and find out more about various Windows errors, and how to repair them go to our vast archive or use search to find articles that will explain and help you in solving your issue.
However, if you prefer to do things fast and with automatization then we are proposing to use an automated solution for your issues. The application that we are recommending is Advanced System Repair Pro
Advanced System Repair utilizes multiple tools all in one to give you a quick, simple, reliable, and very thorough diagnosis of your PC. It brings you all the tools you need in one program to clean, fix, protect, optimize and boost your PC!
1-Click Maintenance
All the tools to make it simple and easy! It's like having a professional technician at the click of a mouse.

Junk Cleaner
Keeping your computer free from unnecessary clutter also helps make your computer last longer. Like any other machine, if you keep it clean and take care of it, it will serve you better for longer!

Optimize background apps
Optimize applications background activity with the built-in Application Optimizer feature.

Disk Defrag
With a simple 1-click, Advanced System Repair speeds up your PC by assembling fragmented files on your machine and organizing them more efficiently.

Malware Removal
Finds and removes all types of harmful malware including trojans, worms, bots, adware, spyware, PUPs, and more!

Privacy Cleaner
The all-in-one privacy suite to Clean Your Tracks & Protect Your Privacy! Make your computer safe, secure, and more efficient!

System Tweak/Optimizer
ASR will analyze your complete system and settings to adjust your PC to function at its maximum performance.

Registry Cleaner
Over time, as you install and uninstall applications, the registry can become cluttered with old entries and broken settings which can result in program crashes, and annoying messages and slow the computer down.
Visit our Advanced System Repair Pro Download page to inform yourself about all the benefits of this software and get a free trial copy of it.
advanced system repair pro

Advanced System Repair Pro

One-click automated PC repair solution
ASR logo
With Advanced System Repair Pro you can easily
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
DOWNLOAD
Privacy Policy | Terms of Use | Uinstall
Advanced System Repair Pro is compatible with all versions of Microsoft Windows including Windows 11

Share this article:

You might also like

Software review series: QuickLook
QuickLook app is one of the best options to preview files without opening them in Windows 10. It works similar to the Quick Look feature of macOS. This Microsoft Store app has some really interesting features. It lets you preview images, documents, and media files. Also, just a hotkey is needed to preview the content of a file. There is no interface for the app. Only a preview window is visible. You can also expand the preview window to full size. Apart from that, it lets you keep the preview window on top of the other opened applications. For image files, it also provides the EXIF data. After installing this app, just select some file that you want to preview, and press the Spacebar key. That’s it! The preview window will open immediately to view the file content. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
Read More
How to remove Fooriza from your PC

Fooriza is a browser extension for Google Chrome. This extension offers users the latest trending news from the internet. These news widgets are usually sponsored content that the application displays based on your search history or visited links. While this extension is not that dangerous on its own, it usually comes bundled with other Potentially Unwanted Programs and Browser Hijackers that could pose a security risk.

When installed this extension changes your default search engine to yahoo. And while active you might see some additional ads injected into the search results. Due to its bundled nature with other PUP-s and the potential dangers that might come with them, several anti-virus scanners have detected this extension as a Browser Hijacker and are marked for removal.

About Browser Hijackers

Browser hijackers (also called hijackware) are a kind of malware that alters internet browser configurations without the user’s knowledge or consent. These kinds of hijacks appear to be increasing at a worrying rate around the world, and it could be really nefarious and often dangerous too. They’re made to interfere with browser functions for many different purposes. In general, hijackers are programmed for the benefit of internet hackers often through revenue generation from forced advert clicks and site visits. However, it isn’t that harmless. Your internet safety is compromised and it is extremely irritating. Additionally, hijackers can make the whole infected system vulnerable – other destructive malware and viruses would seize these opportunities to get into your PC effortlessly.

Indications of browser hijack

Signs that your web browser is hi-jacked include: 1. your browser’s home page is suddenly different 2. you find yourself constantly directed to a different web page than the one you actually intended 3. default web engine is changed 4. you’re getting new toolbars you haven’t seen before 5. you may find numerous pop-up ads on your computer screen 6. your web browser gets sluggish, buggy, and crashes frequently 7. you are blocked to access those sites of anti-malware solution providers.

Exactly how browser hijacker finds its way to your computer

Browser hijackers infect computer systems in numerous ways, including via a file-share, a drive-by download, or an infected e-mail attachment. They are usually included with toolbars, BHO, add-ons, plug-ins, or browser extensions. Also, some freeware and shareware can put the hijacker in your PC through “bundling”. Some of the most well-known hijackers are Fooriza, Babylon Toolbar, Conduit Search, OneWebSearch, Sweet Page, and CoolWebSearch. Browser hijacking could lead to serious privacy issues and even identity theft, disrupt your web browsing experience by taking control over outbound traffic, drastically slows down your personal computer by consuming lots of resources, and cause system instability also.

Browser Hijacker Malware – Removal

Some hijackers can be simply removed by deleting the freeware they came with or by deleting any add-ons you have recently added to your system. At times, it can be a challenging task to discover and remove the malicious program since the associated file will be running as part of the operating system process. You should think of carrying out manual repairs only if you happen to be a tech-savvy person since there are potential risks associated with messing around with the computer registry and HOSTS file. Installing and running antivirus software on the affected system can automatically erase browser hijackers and other malicious applications. SafeBytes Anti-Malware detects all kinds of hijackers – such as Fooriza – and eliminates every trace quickly and efficiently.

What To Do If You Cannot Install Safebytes Anti-Malware?

Every malware is bad and the degree of the damage will vary greatly with regards to the type of infection. Some malware is designed to interfere with or prevent things that you wish to do on your personal computer. It may not allow you to download anything from the internet or prevent you from accessing some or all of the websites, in particular the antivirus websites. If you are reading this, you probably have infected by malware that prevents you from installing a computer security application like Safebytes Anti-Malware. There are a few actions you can take to get around this problem.

Get rid of malware in Safe Mode

If the malware is set to load at Windows start-up, then booting in Safe Mode should avoid it. Just minimal required programs and services are loaded when you boot your PC in Safe Mode. The following are the steps you should follow to eliminate malware in Safemode. 1) At power on, press the F8 key while the Windows splash screen starts to load. This will bring up the Advanced Boot Options menu. 2) Choose Safe Mode with Networking with arrow keys and press Enter. 3) When you are into this mode, you should have access to the internet again. Now, obtain the malware removal program you need by using the internet browser. To install the software, follow the guidelines within the installation wizard. 4) Once the software is installed, allow the diagnostic scan to run to eliminate viruses and other malware automatically.

Use an alternate web browser to download the anti-malware application

Some malware might target vulnerabilities of a specific web browser that block the downloading process. The ideal way to overcome this problem is to select an internet browser that is known for its security measures. Firefox contains built-in Malware and Phishing Protection to help keep you secure online.

Run anti-malware from your USB drive

Another option is to make a portable anti-malware program on your USB stick. Do these simple actions to clean up your affected PC using a portable antivirus. 1) On a clean PC, install Safebytes Anti-Malware. 2) Put the USB drive into the clean PC. 3) Double-click the executable file to run the installation wizard. 4) When asked, choose the location of the USB drive as the place in which you would like to put the software files. Follow the instructions on the computer screen to finish off the installation process. 5) Disconnect the USB drive. You may now use this portable anti-virus on the affected computer. 6) Double-click the antivirus program EXE file on the pen drive. 7) Press the “Scan” button to run a full system scan and remove malware automatically.

How SafeBytes Anti-Malware Keep your Machine Virus Free

Nowadays, an anti-malware program can protect your PC from different types of internet threats. But how to decide on the best one amongst plenty of malware protection application that’s available out there? As you might be aware, there are many anti-malware companies and tools for you to consider. A few of them do a good job in removing malware threats while many will ruin your computer by themselves. When searching for an antimalware program, purchase one that gives dependable, efficient, and complete protection against all known viruses and malware. Among few good applications, SafeBytes Anti-Malware is the highly recommended program for the security-conscious individual. SafeBytes anti-malware is a very effective and easy-to-use protection tool that is designed for end-users of all levels of IT literacy. With its cutting-edge technology, this application will assist you to get rid of several types of malware including computer viruses, trojans, PUPs, worms, adware, ransomware, and browser hijackers.

SafeBytes anti-malware takes computer protection to a whole new level with its enhanced features. These are some of the great features included in the software.

Active Protection: SafeBytes provides real-time active checking and protection against all known computer viruses and malware. This utility will constantly monitor your PC for any suspicious activity and updates itself regularly to keep abreast of the latest threats. Robust, Anti-malware Protection: Using its advanced and sophisticated algorithm, this malware elimination tool can detect and remove the malware threats hiding in the computer system effectively. Extremely Speed Scanning: This application has got one of the fastest and most efficient virus scanning engines in the industry. The scans are highly accurate and take a short amount of time to complete. Web Filtering: SafeBytes checks the links present on a web page for possible threats and alerts you whether the website is safe to explore or not, through its unique safety rating system. Light-weight: SafeBytes gives total protection from online threats at a fraction of the CPU load because of its enhanced detection engine and algorithms. 24/7 Assistance: You may get high levels of support round the clock if you’re using their paid software. All in all, SafeBytes Anti-Malware is a solid program as it has lots of features and can identify and remove any potential threats. You now may understand that this particular software does more than just scan and delete threats on your computer. So if you’re trying to find a comprehensive antivirus program that’s still simple enough to use, SafeBytes Anti-Malware is just what you need!

Technical Details and Manual Removal (Advanced Users)

If you want to perform the removal of Fooriza manually rather than employing an automated software tool, you may follow these steps: Go to the Windows Control Panel, click the “Add or Remove Programs” and there, choose the offending program to remove. In case of suspicious versions of browser plug-ins, you can easily remove them through your web browser’s extension manager. It is also advised to factory reset your browser to its default condition to fix corrupt settings. Finally, examine your hard disk for all of the following and clean your computer registry manually to remove leftover application entries following uninstalls. Please note that only experienced computer users should try to manually edit the system files mainly because deleting any single vital registry entry leads to a major problem or even a computer crash. Moreover, some malware keeps replicating which makes it tough to remove. Doing this malware-removal process in Safe Mode is recommended.
Files: %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\nnamllomkmngnaklpijbbaokmonnkcne %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\nnamllomkmngnaklpijbbaokmonnkcne
Read More
Fix Err Connection Timed Out issue in Chrome
If you are using Google Chrome browser in surfing the web, you might have experienced a situation where you’re trying to connect to a website but were unable to since Chrome failed to fetch the website to the browser and throws an error that says, This webpage is not available – Err Connection Timed Out. Aside from an issue with the network connection, there are also other reasons why this error suddenly shows up, read on to fix it. There are times when the Windows computer is responsible for this kind of issue. And it can happen not just to Google Chrome but to other browsers as well. To resolve this issue, here are some suggestions that might be of help.

Option 1 – Try checking the network cables and then restart your router and reconnect

The first thing you can do is to check if all the network cables are properly connected be it to your computer or to the router. And if your computer is connected via Wi-Fi, you need to restart your router once. And of course, you can always opt to forget the Wi-Fi details and then reconnect again just make sure that you know the password.

Option 2 – Check the Windows Host file

You can also try to cross-check the Windows Hosts file to find out if the website you are trying to open has been blocked because if it is, then it’s no wonder why you’re getting the ERR CONNECTION TIMED OUT error in Chrome. There are instances when some third-party application modifies the file and adds some websites to the blocklists. So if the website is indeed blocked, you need to remove it from the list.

Option 3 – Try removing Proxy

Removing the Proxy might also help you in fixing the ERR CONNECTION TIMED OUT error. Here’s how you can do it:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 4 – Try to clear the browsing data of Google Chrome

If your browsing data in Chrome hasn’t been cleared for some time now then that might be the reason why you’re suddenly getting the ERR CONNECTION TIMED OUT error when you browse the web. To fix this error, you need to clear your web browsing data. Refer to the following steps to do so.
  • Tap the Ctrl + Shift + Delete buttons to go to the Clear browsing data section in Chrome.
  • Next, set the time range to “All time” and tick all the boxes and then click on the Clear data button.
  • After that, restart the Chrome browser and try to open the website you were trying to open earlier.

Option 5 – Flush the DNS and reset TCP/IP

You might also want to flush the DNS and reset TCP/IP as it could help in fixing the ERR CONNECTION TIMED OUT error. To do so, refer to these steps:
  • Click the Start button and type in “command prompt” in the field.
  • From the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
  • After opening Command Prompt, you have to type each one of the commands listed below. Just make sure that after you type each command, you hit Enter
    • ipconfig /release
    • ipconfig /all
    • ipconfig /flushdns
    • ipconfig /renew
    • netsh int ip set dns
    • netsh winsock reset
After you key in the commands listed above, the DNS cache will be flushed and the Winsock, as well as the TCP/IP, will reset.
  • Now restart your computer and open Google Chrome then try opening the website you were trying to open earlier.

Option 6 – Run the built-in Malware Scanner and Cleanup Tool in Chrome

In case you don’t know, there is actually a built-in malware scanner and cleanup tool in Chrome that helps you get rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and other things that could affect the performance of the browser.

Option 7 – Reset Chrome

Resetting Chrome can also help you get rid of the ERR CONNECTION TIMED OUT error. Resetting Chrome means restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up the option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.
Read More
File Record Segment is Unreadable in Windows 10
If you suddenly encounter an error message saying, “ File Record Segment is Unreadable ” on a blue screen while booting your PC, it means that your hard drive is in an error state. This particular blue screen of death error might have a lot of bad sectors or might have reached its end. The workarounds you can try to resolve the issue is by locating the bad sectors or checking your hard drive for any discrepancies in the mapping and fix them. Follow the detailed instructions laid out below for these workarounds.

Option 1 – Try to check for any bad sectors and wrong configurations in your hard drive

The first thing you have to check is the boot files on your PC. As you know, your PC boots from these files and if there is anything wrong with any one of them or if one of them ends up getting corrupted, you will most likely see the blue screen of death error or a prompt with an error message saying, “File record segment is unreadable”. According to some users who reported this issue, new hard drives aren’t exempted from this error. That’s why it is recommended that you carry out this solution no matter what kind of scenario you are in. You will have to launch the Command Prompt in recovery mode and see if you can fix the problem by executing the check disk commands.
  • Upon booting, restart your PC and tap F11 to go to the recovery environment then select Troubleshoot.
  • Next, click Advanced from the given options and select Command Prompt.
  • After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them and if you have installed Windows to some different directory, you must replace “C” with the name of the drive you’ve installed Windows with.
  • chkdsk C: /r /x
  • chkdsk C: /f
Note: The Chkdsk function might take a while before it finishes its operations so you need to be patient and wait until the entire process is completed. And depending on the situation, it might even take a day at most so patience is really the key here.

Option 2 – Try connecting the hard drive to a different computer

If option 1 didn’t work for you and you’re still seeing the error, you can try connecting the hard drive to a different computer and then copy the data first. Make it a priority to salvage the data just in case the hard drive won’t make it in the future. After replicating your hard drive, you can then try running the chkdsk commands that are listed in option 1 above in the new computer you’re connecting your hard drive to and make sure that you key in the correct drive letter that’s assigned to the hard drive you’re using. After executing the chkdsk commands, plug your hard drive back into the previous computer and then check if you can now boot it without any issues.

Option 4 – Replace the faulty hard drive

If none of the options provided above really worked out then maybe it’s time to consider getting a replacement for your hard drive. In about 50% of the cases about this error, some unfortunate users were left with no choice but to replace the hard drive since the problem is with the hard drive itself. Hard drives have a complex running mechanism which includes a head and the disk that rotates accordingly so you can check if the cables connected to the hard drive are connected properly and if it is in a correct position or not. In addition, you also have to make sure that the SATA adapters where the hard drive is connected are working properly. If the drive is showing problems in the I/O operation, there is little chance for you to use it as a normal hard drive. If the hard drive is in warranty, get it checked and replace it. If not, you might consider taking it to the service center for the specialists to take a look into it.
Read More
How to Fix ‘Your Computer is Low on Memory’ Error

‘Your Computer is Low on Memory’ Error Repair

Your Computer is Low on Memory, What is it?

Low on Memory is a Windows PC memory leak error. You may come across it out of the blue however, there are various underlying reasons for this PC error. It is like a warning sign that indicates memory/RAM issues on your system. The ‘Your Computer is Low on Memory’ error means that your PC does not have enough memory space for all the activities you are trying to perform. Due to this error, your Windows and programs can also stop working. If this error is not fixed timely it can lead to serious PC threats like valuable data loss and hard disk corruption. Along with this memory error, you may also come to experience other types of signs including PC poor performance, speed issues, out-of-memory notifications, and display problems.

Solution

Restoro box imageError Causes

The ultimate and the underlying cause of low memory error is data overload in the RAM which triggers registry issues. To understand this better, here is a comprehensive explanation. The computer has 2 types of memory, RAM (Random Access Memory) and virtual memory. All programs and activities that you do on your computer are saved by the registry in the RAM. This includes obsolete and unnecessary files too like junk files, cookies, internet history, temporary files, invalid registry entries, and bad registry keys. Due to poor PC maintenance practices, these files accumulate in the RAM, thereby overloading it. Also, all programs on the PC use RAM to run. So, when there isn’t enough RAM for the program you are trying to run on your system, Windows temporarily moves information that would normally be stored in RAM to a file called a paging file which is also referred to as the virtual memory. By moving the information to and from the paging file- the virtual memory, Windows temporarily frees up enough RAM for programs to run smoothly. However, when you start running more programs than the RAM installed on your PC can support, low memory errors begin to occur. It triggers that the computer is out of RAM and is also low on virtual memory.

Further Information and Manual Repair

PC users should know that this is a critical error therefore it is advisable to fix it immediately before the damage sets in. Here are some of the best solutions that you can try to resolve Your computer is low on memory and similar memory leak errors on your system.

1. Run Few Programs at a Time

This is a temporary solution to prevent low memory problems.  By running a few programs at one time you can easily keep this memory error away from popping on your computer screen. However, this can cause you inconvenience if you run several programs together to perform different tasks simultaneously.

2. Increase the Virtual Memory Size

Though Windows automatically attempts to augment the virtual memory size the first time you experience ‘low on memory issues; however this again is a temporary way out of this problem. But if you are looking for a solution that can resolve these memory issues for a long time, then you can try manually increasing your PC’s memory size. Increase it up to a maximum size this is by the way determined by the amount of RAM installed on your system. Nonetheless, the drawback of this solution is that increasing the paging file size can reduce your PC performance. It can make your programs run more slowly.

3. Install More RAM

Another solution to resolve low on memory issues is to install more RAM. To do this first check your system properties to see the size of the RAM already installed on your PC. To do this press the Windows key+ Pause/Break key this will open system properties. If the RAM size is lower than 2 GB then you need to install more RAM. But if it is more then you should look for two things one check the piece of software that is causing the problem and secondly you need to clean the registry and remove the unnecessary files from your RAM and hard disk. This would free up space dramatically and resolve the low memory issue right away.

4. Download and Run Restoro, Registry Cleaner on your System

To clean the registry and wipe out unnecessary and obsolete files overloading your RAM and disk space, you should download Restoro. Restoro is a next-generation and highly functional error cleaner. By running this error cleaner on your system, you can easily scan for junk stored in your RAM and hard disk and remove it in seconds, clearing up ample disk space. This will resolve all your PC memory-related issues. Furthermore, it repairs the damaged files and restores the registry too. It spares you from the hassle of installing more RAM or virtual memory. Since this PC repair tool also functions as a system optimizer, it simultaneously boosts the speed of your system thus resolving speed issues too, all in one go. Restoro is a bug-free and efficient tool. It has a user-friendly interface making it easy for all levels of users to operate and run it on their systems. Furthermore, it is compatible with all Windows versions including Windows 7, 8, XP,  Vista & 10. Click here to download Restoro to resolve Low on Memory issues on your PC in seconds!
Read More
Fix Mfplat.dll missing on Windows 10
Recently, a number of users reported that they were not able to run PLEX and other similar streaming services ever since a Windows Update was automatically installed in the system. The error in these streaming services has something to do with a missing Mfplat.dll DLL file from the Windows Media Feature Pack. On the other hand, some users also reported that the mfplat.dll error occurred on several games as well which used the Media Feature Pack. Usually, the mfplat.dll error is caused by the missing Media Feature Pack in Windows 10. Although most of the time the Media Feature Pack is installed by the application that needs it or through Windows Update automatically, there are just certain installers that do not have it. It could be that the Media Playback service was disabled by a particular Windows Update. Aside from that, the error might be because your computer is using Windows 10 N – a Windows 10 version that does not include the Media Feature Pack by default. Whatever the cause may be, you can troubleshoot the problem with the help of the options given below. But before you go on, keep in mind that downloading the missing DLL file and copying it to the folder of the program where you encounter the error won’t really help and will only make things even more complicated.

Option 1 – Install the Media Feature Pack for Windows 10 N version

As mentioned, the Windows 10 N version does not come with Windows Media Player. Meaning to say, the Media Feature Pack is also not installed by default or won’t be updated by the Windows Update component. So if you are not quite sure what Windows 10 version you currently have installed, refer to these steps:
  • Tap the Windows key + S and then type “about” in the search box.
  • From the search results, click on the “About your PC” to open the About tab of the Settings app.
  • Afterward, scroll down to the Windows specifications and check your Windows version under Edition.
Note: If you’ve determined that your computer is using the Windows 10 N version, you need to install the appropriate Media Feature Pack for your computer. How? Refer to the steps below:
  • Click this link to download and install the Media Feature Pack from Microsoft’s official website.
  • Upon installation, select the edition you want to install using the drop-down menu and then click on Confirm. Take note that there are few reasons why you’d want to install the older version since most streaming services like PLEX and most games usually require version 1803.
  • After that, wait until the request is validated. The download should begin in a few minutes automatically.
  • Once the download is completed, open the installation executable file and follow the next on-screen instructions to install the Media Feature Pack on your computer.
  • Restart your computer. After your computer has rebooted, open the application where you’re getting the mfplat.dll missing error and then check if the problem is now fixed.

Option 2 – Enable Media Playback via Command Prompt

If you encounter the mfplat.dll missing error when you attempt to run PLEX or other similar streaming service and you’ve already verified that the Media Feature Pack is indeed installed, you might want to try enabling it using an elevated Command Prompt. There are cases when a particular Windows Update ends up disabling the feature and creates the grounds which results in the mfplat.dll missing error. Thus, you can have to enable the feature via Command Prompt.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “cmd” in the field and hit Enter to open an elevated Command Prompt.
  • Next, click on Yes if a User Account Control prompt pops up.
  • After opening Command Prompt, copy and paste the following command and hit Enter to execute it:
dism /online /enable-feature /featurename:MediaPlayback
  • Close Command Prompt and then open the app once again to check if the problem is now fixed.

Option 3 – Try extracting a copy of the mfplat.dll file from the windows.old directory

If you encounter the error shortly after you just upgraded to Windows 10 from an older version, the best thing you can do to resolve the problem is to use windows.old directory to fetch an old copy of the mfplat.dll file. To do so, follow the steps below.
  • Go to the Windows drive and then look for the windows.old directory where it preserves a copy of your old operating system as well as associated files in case something goes out of hand during the upgrade process.
  • After that, open the windows.old folder and then go to the syswow64 folder.
  • Next, from the syswow64 folder, copy the mfplat.dll file and paste it to C: windows syswow64.
  • Restart your computer and check if the error is now resolved or not.
Read More
Malware in Popular CCleaner

On September 18th, 2017, Cisco’s Talos announced that CCleaner, a popular utility with billions of worldwide users, had been compromised by hackers, and was used to unwittingly distribute hidden malware in its installer. Later in the day, Piriform, the publisher of CCleaner, confirmed the problem.

Undetected by all but 1 major antivirus including CCleaner’s own parent company, this occurred for over a month and impacted over 2.7 million users. Users of CCleaner v5.33.6162 and CCleaner Cloud v1.07.3191 for 32-bit Windows are affected. These downloads were live on CCleaner’s official site from August 15th to September 12th, 2017. Anyone who downloaded the program during this time could be affected. The company claims that while the hackers set up the backdoor and many users were impacted, that the perpetrators have been arrested and that the malware never successfully performed its full task and compromised user’s PCs or sent out their data; in the wake of recent security breaches such as Equifax, users are understandably worried. Given the severity of the threat of hacking and data theft, users should take action immediately if they have CCleaner.

Technical Details of CCleaner Malware Injection

First reported by Talos, the malware, which was hidden in the CCleaner installer without the publisher noticing (despite them being owned by Avast, a massive Anti-virus company), modified a core program DLL file to evade detection, and creates several registry keys. Not only were these files not flagged by any major Anti-Virus, but they were also even digitally signed by Piriform via their Symantec certificate, meaning your PC and security program would likely whitelist and trust the malicious installer. The malware gathers personal information on a user’s PC, including IP address and running programs, and sends it to a remote server. In our testing, the program sent data to IP 216.126.225.148.

Restore Your PC (If Possible)

As of the publication of this article, there have been no assurances given that updating or even uninstalling CCleaner will remove the malware is installed. The only action thus far has been shutting down the remote server where user data was being sent has been shut down by authorities. For this reason, it is best to remove the underlying malware separately, as its presence represents a serious security threat. Unfortunately, as this could have been installed as far back as August 15th, 2017, your System Restore points may not go back that far, or even if they do, restoring to such an outdated point may cause unintended problems with other programs you use and potentially lost files and data. Manually backing up files and doing a full format or clean Windows installation would likely be successful in fully removing the malware, but is extremely time-consuming and can be difficult for many PC users. Unfortunately, this makes a PC Restore or format an unattainable option for many.

Update CCleaner to the Latest Version

While CCleaner has told users to update to the latest version of the program. Prior to doing so, we recommend fully uninstall CCleaner, ensuring you check its program files folders and registry keys, manually deleting any remnants, and then re-downloading the latest version from the official site and reinstalling clean.
Read More
What to do if JPEG files won’t open in Windows 10
As you know, “JPEG” is one of the commonly used formats for image files which is a compression of digital images. It is one of the topmost used file formats by mobile phones and digital cameras and usually achieves a 10:1 compression with little visible loss in the quality of the image. There are tons of cases as of late, most particularly after the latest Windows 10 update where users were not able to open JPEG files on their PCs. Every time they try to open any JPEG file, they either get an error or nothing happens at all. This issue could be due to the default handler application for JPEG applications not being set or there could be some third-party image viewer not working properly. To fix this issue with JPEG files, refer to the troubleshooting options below.

Option 1 – Try to change the file type association

You need to check if the file type association of the JPEG files are correctly set or not since there are tons of third party programs that change the file type association automatically to themselves without your permission the instant they are installed and so if any of these third-party programs are broken, then naturally, your JPEG files won’t really open. That’s why you can try changing the setting to the default photo viewer instead of the third-party one. To do so, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type in “control panel” in the field and hit Enter to open the Control Panel.
  • After opening Control Panel, click on the Programs category and select the “Default Programs” option from the menu.
  • Next, select the second option “Associate a file type or protocol with a program” and then select the “Choose default apps by file type” option.
  • After that, click on the .jpg file extension and choose the option from the pop-up.
  • Now restart your PC to refresh all your programs and then see if it has fixed the problem or not.

Option 2 – Try to update your computer

Microsoft frequently releases updates to target bugs and improve users’ experience. And this particular error where JPEG files won’t open is already acknowledged by Microsoft so you need to make sure that your Windows 10 PC is updated to the latest released update and that there are no pending updates.
  • Tap the Win + S keys to open Search and then type in “update” in the field and open the system setting from the search results.
  • After that, check for updates and then download and install them if needed.
  • Now restart your PC once the update is done and check if you can now open JPEG files.

Option 3 – Try to reset the Photos app via Settings

Resetting the Photos app could also help you in fixing the problem. Note that this option will reset all the configurations and your data associated with your Photos and makes the application go into a state when you first started using it and that this option will fix any discrepancies that your application might be experiencing right now.
  • Tap the Win + S keys to open the search bar.
  • Then type in “settings” in the field to open the Settings application.
  • After opening Settings, click the “Apps” category.
  • From there, a list of applications installed on your computer will appear.
  • Navigate through these applications until you find the Photos app and then click on the Advanced options.
  • Afterward, click the Reset button that appears on the next screen. Then a new pop-up comes up and will warn you that all the preferences, as well as sign-in information, will be lost. Click on “Reset” anyway to proceed in resetting the Photos app.
  • Restart your PC once the reset is done.

Option 4 – Try to reinstall the Photos app

Before you start using other third-party image viewers just yet, you can try to reinstall the Photos app first. Thus, if there is something wrong with it, it will instantly get fixed right after it reinstalls. Just take note that this option requires administrative privileges so you need to be logged in as an administrator.
  • The first thing you have to do is tap the Windows + S keys and type in “PowerShell”.
  • Next, right-click on the file and click on the “Run as administrator” option from the context menu.
  • Once PowerShell is opened, execute this command: get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
  • The command you just entered will remove the Photos app. After the process is done, go to the Microsoft Store and look for Microsoft Photos then download and install it again.
Read More
Calculator is not working in Windows
As you know, one of the basic apps in the Windows 10 operating system is the calculator and it can even be extended to a scientific calculator which makes it really useful for users. However, there are instances when you might encounter some issues while using this app. One of the issues about the Calculator app that’s been reported recently is that the Calculator app is not working. If you encounter the same problem, then you’ve come to the right place as this post will guide you on what you can do to fix the problem. Based on the reports, users claimed that the issue with the Calculator app occurred right after they’ve installed a feature update, while other users claimed that the Calculator app never really worked on their computers and there are also cases where the app opens but it either freezes or crashes. According to researchers, the main causes of the problem include a feature update that could’ve altered the settings. It could also be due to problems with the login account or corrupted and missing files, or the problem could also with the calculate app itself. To resolve this problem, here are some suggestions you can follow.

Option 1 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the reason why the calculator app is not working properly. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Reboot your computer.

Option 2 – Run the DISM tool

You can also run the DISM Tool as it helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” that could help in fixing the Calculator app.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism (.)exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 3 – Try logging into your computer using a different User Account

You might want to try logging into a different User Account since it is possible that the issue could have something to do with your log-in account. Thus, you can isolate this possibility by logging into a different user account. If you don’t have any other user account, simply create a new one by clicking on the Start icon and then go to Settings > Account > Family & other users. From there, go to the Other user's section and click on the Add someone else to this PC option, and then inputs all the needed information and restarts your computer. Once your computer has restarted, log into your computer using the newly created user account.

Option 4 – Try to reset or reinstall the Calculator app

If the first three given options didn’t work, you might want to reset or reinstall the Calculator app. To do that, follow these steps:
  • Click on the Start button and go to Settings > Apps > Apps and features.
  • Next, look for the Calculator app from the app list and click on it to see its other options.
  • After that, select the Advanced options and go to the Reset section and then click on the Reset button to reset the Calculator app.
Note: You also have the option to reinstall the Calculator app. All you have the option to visit Microsoft Store and from there, uninstall the Calculator app.
Read More
Fix Error 0x8004230F when creating Restore
Creating a System Restore point is definitely a must especially when you are about to make some changes to your computer. This will help make sure that the system settings and files can go back to an earlier point, should something go wrong, without affecting any personal files. However, there are cases when creating a System Restore Point does not go smoothly and you encounter an error that says, “The shadow copy provider had an unexpected error while trying to process the specified operation ( ox8004230F )”. Aside from creating System Restore Point, you can also encounter this error when you create a system image or backup. According to reports, this error pops up when the required services are not running or not properly responding. And to fix it, there are several recommendations that will be provided in this post to fix the Error 0x8004230F when creating System Restore point in Windows 10. You can try to check the Volume Shadow Copy Services status or run the VSSADMIN tool. You could also check the status of the Microsoft Software Shadow Copy Provider Service or create System Restore Point in a Clean Boot State. For more details, refer to the provided options below.

Option 1 – Try checking the status of the Volume Shadow Copy Service

  • Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • From the list of services, look for the Volume Shadow Copy service and double-click on it.
  • After that, this will open the Properties where you have to make sure that the Startup type is set to Automatic (Delayed Start) and then click on the Start button underneath it.
  • Once done, click on Apply and then OK to save the changes made.
  • Now try creating a System Restore Point again and see if the error is already fixed or not.

Option 2 – Try to run the VSSADMIN tool

In case you don’t know, the shadow copy provider is sensitive and some other backup, disk cloning, etc. can make it malfunction. To fix this, you can run the VSSADMIN tool by following these steps:
  • Tap the Win + R keys to open the Run dialog box and type “cmd” and hit Enter to open Command Prompt.
  • Next, execute this command to check if you have other third party VSS admin providers: vssadmin list providers
  • After that, if it finds any, you need to disable them but if it does not find anything, then proceed.

Option 3 – Try to check the Microsoft Software Shadow Copy Provider Service status

  • Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • From the list of services, look for the Microsoft Software Shadow Copy Provider Service and double click on it.
  • After that, this will open the Properties where you have to make sure that the Startup type is set to Automatic (Delayed Start).
  • Once done, click Apply and OK to save the changes and then try creating System Restore Point again.

Option 4 – Troubleshot the problem in a Clean Boot State

It is possible that some third-party program installed in your computer might be the one that’s causing the ox8004230F when you try to create a System Restore point. Thus, you can try to boot your computer in a Clean Boot State and then try to perform the task again.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And to configure Windows to use the usual startup, just simply undo the changes.)
  • Once your computer has restarted try to create a System Restore Point again and if it now works, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
Read More
1 2 3 162
Logo
Copyright © 2022, ErrorTools. All Rights Reserved
Trademarks: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claim direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status