Scroll bar in Chrome is missing in Windows

If you find that the scroll bar in your Google Chrome browser is missing all of a sudden, and it becomes difficult for you to scroll down the web page and see its content, worry not for this post will guide you on what you can do to resolve this problem.

Usually, when the mouse cursor stays hidden in the corner and only appears when you point it to the edge of the screen. However, there are instances when it won’t appear which makes navigating the web page you are visiting quite impossible. So if you encounter this kind of strange behavior on your Google Chrome browser, there are several suggestions you can check out to resolve it. In most cases, updating the browser resolves the problem, but if it does not, you can try restoring the browser’s settings to their default state by resetting Chrome or you could also disable hardware acceleration or disable the overlay scrollbars flag. For more information, follow each one of the options provided below.

Option 1 – Reset Google Chrome

Before you proceed, make sure that the Chrome browser is not running anywhere in the background via Task Manager. Once you’ve made sure that it’s no longer running, refer to these steps:

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “%USERPROFILE%AppDataLocalGoogleChromeUser Data” in the field and tap Enter to open this location.
  • From there, look for the Default folder and then tap the Shift + Delete button and if a confirmation prompt appears, click on Yes.
  • After deleting the Default folder, open Google Chrome and click on the three vertical dots icon located in the top-right corner to open the menu.
  • Next, click on Settings and scroll down and then click on Advanced to open the Advanced Settings.
  • Then scroll down until you see the “Reset and clean up” section and click the “Restore Settings to their original defaults” option.
  • After that, you will see a confirmation box and from there, click on the Reset settings button to reset your Google Chrome browser.

Option 2 – Try to disable the Hardware Acceleration

For better performance, Google Chrome uses the Hardware Acceleration by default. Unfortunately, there are just some cases when your hardware, GPU to be specific, might not be able to cope with the requirements, resulting in the black screen issue. And if this is your case, you should try to disable the hardware acceleration from your Google Chrome browser settings panel. To do so, follow the steps below.

  • Open the Google Chrome settings page.
  • Click on the Advanced button to get more options.
  • Look for the option called “Use hardware acceleration when available” and then disable it by toggling the button to the left.
  • After that, check if the screen flickering issue in Chrome is fixed.

Option 3 – Try to disable “Smooth Scrolling” in Chrome

Disabling “Smooth Scrolling” in Chrome might also help you fix the issue. To do so, follow these steps:

  • Open Chrome and type “chrome://flags” and hit Enter.
  • Next, look for a flag named “Smooth Scrolling”. You can scroll down until you find it or search it in the Search Flag bar. Note that Smooth Scrolling is enabled by default in the newer versions of Chrome.
  • After that, select the drop-down menu and select Disabled.
  • Then click on the “Relaunch Now” button.
If you like to learn and find out more about various Windows errors, and how to repair them go to our vast archive or use search to find articles that will explain and help you in solving your issue.
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Your Windows license will expire soon
If you suddenly get a message telling you that “Your Windows license will expire soon, You need to activate Windows in Settings” on your Windows 10 computer but you know that your Windows 10 is already activated. Worry not for this post will help you get rid of that error message right away. Before you get started, make sure that you have the Windows product key with you. If you don’t, you can get it by running the following command in an elevated Command Prompt:
wmic path SoftwareLicensingService get OA3xOriginalProductKey
Take note of the product key and then proceed to the options given below.

Option 1 – Try activating Windows 10 again or use another product key

  • If you’re sure that you have the correct product key, click the Go to the Settings button.
  • After that, click the Activate button once again.
  • If you have another license key, you can also use that as well, just simply click on the Change product key.
  • Then enter the new product key and click on Activate. That should fix the problem, if it doesn’t, refer to the next option below.

Option 2 – Try to reset the licensing status

  • Click the Start button and then type “cmd” in the Search box and then tap Ctrl + Shift + Enter to open an elevated Command Prompt.
  • Next, type the “slmgr –rearm” and hit Enter to reset the licensing status.
  • Restart your computer and check if the error is now gone or not.

Option 3 – Try uninstalling the product key and re-enter it once more.

  • The first thing you have to do to uninstall the product key is to know the Activation ID of your Windows installation. To do so, open an elevated Command Prompt and type this command, and hit Enter – vbs /dlv
  • After you enter the command, you should see the licensing status and Activation ID. And to get all the Activation IDs of all the installed Windows versions, key in this command and hit Enter – vbs /dlv all
Note: The “/dlv” parameter will give you the license information for the installed operating system.
  • After you enter the second command, you should see a Windows Script Host window with all the Windows licensing and activation status. Take note of the Activation ID.
  • Next, in the same elevated Command Prompt, type this command – slmgr /upk <Activation ID>
Note: In the third given command, “/upk” stands for “uninstall product key”. This parameter uninstalls the product key of the current Windows edition.
  • Restart your PC. After that, your computer will be in an unlicensed state so you need to re-enter the product key again.

Option 4 – Try rebuilding the Tokens.dat file.

The issue might be caused by a corrupted Tokens.dat file. The Tokens.dat file is a digitally signed file that stores most of the Windows Activation files so if it is corrupted then no wonder you’re having activation issues. To rebuild the Tokens.dat file, refer to these steps:
  • From the WinX Menu, open an elevated Command Prompt.
  • After opening Command Prompt, you need to type each one of the following commands and after you type each command, hit Enter.
    • net stop sppsvc
    • cd %windir%ServiceProfilesLocalServiceAppDataLocalMicrosoftWSLicense
    • ren tokens.dat tokens.bar
    • net start sppsvc
    • exe %windir%system32slmgr.vbs /rilc
  • Now restart your computer.

Option 5 – Try running the Windows 10 Activation Troubleshooter

  • Go to Settings and then select Activation.
  • After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.

Option 6 – Try activating Windows 10 via mobile phone

Activating Windows 10 can also be done using your phone. Just note that you have to call Microsoft to do so.
  • In the Start Search box, type in “Slui 4” and tap Enter.
  • Next, select your country and click on Next.
  • Keep the window open and call the toll-free number of the country you’re from.
  • Afterward, a confirmation ID should be given by the automated system which you must take a note of.
  • Finally, in the box on the window, type in the confirmation ID and click on the Activate button. That should do it.
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Keyboard folder shortcut in Windows 11
If you are visiting a single folder many times during the day it might be beneficial to place its shortcut on the desktop for easy access. But did you know that you can also set a keyboard shortcut for that same folder shortcut making it available simply by clicking desired key combination? keyboard shortcutIn order to make a keyboard shortcut for the desired folder know that it is available only when you have a shortcut of the desired folder, it cannot be done on the folder itself, only on its shortcut. Now folder shortcut does not need to reside on desktop, you can place it anywhere you like, but it must be a shortcut. So the first step is of course to make a shortcut of the folder that you wish to have access via keyboard key combination and place it where you wish. Once you have done this step, right-click on it and choose properties. Inside properties at the top click on the Shortcut tab and then inside Shortcut Key, press the key combination that you wish to associate with this folder. Confirm with OK and start using fast folder access with your desired key combination.
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What is HEIF file format and how to use it?
High Efficiency Image File Format (HEIF) is a container format for individual images and image sequences. The standard covers multimedia files that can also include other media streams, such as timed text, audio, and video. A HEIF image using High-Efficiency Video Coding, HEVC, requires only about half the storage space as the equivalent quality JPEG. HEIF also supports animation and is capable of storing more information than an animated GIF or APNG at a small fraction of the size. HEIF files are a special case of the ISO Base Media File Format (ISOBMFF, ISO/IEC 14496-12), first defined in 2001 as a shared part of MP4 and JPEG 2000. Introduced in 2015, it was developed by the Moving Picture Experts Group (MPEG) and is defined as Part 12 within the MPEG-H media suite (ISO/IEC 23008-12). HEIF was adopted by Apple in 2017 with the introduction of iOS 11, and support on other platforms is growing.

HEIF files can store the following types of data:

Image items
Storage of individual images, image properties, and thumbnails.
Image derivations
Derived images enable non-destructive image editing and are created on the fly by the rendering software using editing instructions stored separately in the HEIF file. These instructions (rectangular cropping, rotation by one, two or three quarter-turns, timed graphic overlays, etc.) and images are stored separately in the HEIF file, and describe specific transformations to be applied to the input images. The storage overhead of derived images is small.
Image sequences
Storage of multiple time-related and/or temporally predicted images (like a burst-photo shot or cinemagraph animation), their properties, and thumbnails. Different prediction options can be used in order to exploit the temporal and spatial similarities between the images. Hence, file sizes can be drastically reduced when many images are stored in the same HEIF file.
Auxiliary image items
Storage of image data, such as an alpha plane or a depth map, which complements another image item. These data are not displayed as such but used in various forms to complement another image item.
Image metadata
Storage of EXIF, XMP and similar metadata which accompany the images stored in the HEIF file.
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How to Fix the Low Disk Space Notification on Windows 10
As you know, Microsoft constantly releases new updates with the main goal of fixing bugs as well as deliver users with new and exciting features. However, there are times when the latest update comes with an unwanted bug. One of these bugs is an error message saying, “Low Disk Space. You are running out of disk space on Local Disk (G:). Click here to see if you can free space on this drive.” So if you have recently installed a Windows 10 update, then you’ll most likely see a completely new drive on your computer which will appear right after the installation of the update and you’ll also start seeing the aforementioned error message. It gets irritating as this error message keeps on popping up even if you still have a lot of free space on your other drivers. Obviously, the main reason why this error message pops up all the time is the bug brought along by the Windows Update. This bug unhides the recovery partition drive and allocates it a drive letter which is why you are seeing a new drive in your computer. Thus, you can get rid of the pesky error message by simply removing the letter of the new drive. Just remember that you must not delete anything from the recovery partition drive nor format the drive. Formatting or deleting the recovery partition drive can heavily affect the recovery of Windows since the data on the drive is used by the Windows Recovery Environment or your system’s manufacturer. A lot of users have reported that removing the drive letter has resolved the issue. And if you worry that removing the drive letter will delete the drive, you are mistaken. This solution is basically harmless and is proven effective to make the notifications go away. Carefully follow the instructions below to get rid of the Low Disk Space notification by removing the drive letter.
  • Step 1: Tap the Windows key once.
  • Step 2: Next. In the Windows Start Search, type in “command prompt” and right-click on Command Prompt from the search results and select the “Run as administrator” option or you could simply tap Win + R keys and then input “cmd” and hit Enter to open Command Prompt.
  • Step 3: After opening Command Prompt, type in “diskpart” and tap Enter.
  • Step 4: Next, type in “list volume” and tap Enter. After that, you will see a list of drives.
  • Step 5: Take note of the letter associated with the newly created drive.
  • Step 6: Afterwards, type in “select volume <drive letter>” and tap Enter. Take note that you must replace the <drive letter> with the drive letter you’ve found in Step 5.
  • Step 7: Now type in “remove letter=<drive letter>” and then tap Enter. Once again, replace the <drive letter> with the letter you took note of in Step 5.
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Recent Items aren't visible under Taskbar
In this post, you will be guided on what to do if the Recent Items are no longer visible in the Taskbar icons in Windows 10. This can be quite inconvenient especially if you work simultaneously on many files and documents together and would require you to visit them regularly to incorporate changes. Thus, if you find that the Recent items are not visible in the Windows Taskbar, read on. In order for the Recent Items to appear on the taskbar icons in Windows 10 again, there are four potential fixes you can check out. You can try to show the recently opened items via Settings or clear the cache of the recent items. You could also make some changes in the Windows Registry or use the Group Policy Editor. But before you proceed with these potential fixes, it’s best if you create a System Restore Point first just in case something goes wrong after you made changes in the system. The System Restore Point allows you to undo these changes and bring back the previous state of your computer. Thus, you need to create one and then carefully follow the given options below.

Option 1 – Show the recently opened items via Settings

The first thing you can do to fix the problem is to show the recently opened items through the Settings app.
  • Open the Settings app and select Personalization.
  • From there, select the Start option and scroll down until you see the “Show recently opened items in Jump Lists on Start or the taskbar” option.
  • Make sure that its toggle button is turned on.

Option 2 – Try to clear the Recent Items cache

  • Tap the Win + E keys to open File Explorer.
  • Next, copy and paste this link on the address bar: %AppData%Microsoftwindowsrecentautomaticdestinations
  • Once you’re in the given location, you should see multiple files. Now select all these files and completely delete them.
Note: These files are automatically recreated when you interact with the system like performing tasks such as opening apps or accessing files.
  • After that, go to this next location: %AppData%Microsoftwindowsrecentcustomdestinations
  • Once there, delete all of its files and restart your computer. This should resolve the problem.

Option 3 – Try making changes via Registry Editor

The next thing you can do to fix the problem is to apply some tweaks in the Registry by following these steps:
  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this registry sub-path: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersion
  • From there, select the Policies Explorer folder located in the left pane.
  • Then move to the right pane and look for the “NoRecentDocsHistory” entry and right-click on it.
  • Now delete this entry.
Note: This entry is the one that stores the Group Policy setting for “Do not keep the history of recently opened documents. The Group Policy adds this entry to the registry with a value of 1 if you enable the “Do not keep the history of recently opened documents” policy. On the other hand, if you disable the policy by setting it to “Not configured” or deleting it, the Group Policy will delete the entry from the registry, and the system will act as though the value is 0 – for instance, it keeps the history of the recently opened files in your computer.

Option 4 – Try to use the Group Policy Editor

  • Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and tap Enter to launch the Group Policy Editor.
  • Next, navigate to User Configuration > Administrative Templates > Start Menu and Taskbar.
  • Afterward, double click on the “Do not keep a history of recently opened documents” policy located on the right panel. This is the policy that lets you enable or disable recent items and frequent places.
  • Now to enable the recent items, as well as the frequent places, feature, click on the “Disabled” or the “Not Configured” option.
  • Once you’re done, close the Group Policy Editor and restart your PC.
Note: If you choose to enable this setting, the system and Windows programs will not create shortcuts to documents opened while the setting is in effect. Aside from that, they also stay but won’t display the existing document shortcuts and the system will empty the Recent Items menu on the Start menu and the Windows programs won’t also display shortcuts in the Start Menu. In addition, the Taskbar won’t also show the recently opened or frequently used folders, files, or websites.
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CLR20R3 error while launching an Application
CLR20R3 error is received when you are launching an application in Windows 10. It can happen because of two reasons, a corrupted application file or missing system components. Keep on reading in order to find solutions to fix this error.
  1. Run the program in compatibility mode

    Locate problematic application executable file Right-click on executable Click on properties Go to the compatibility tab and try running the application in the previous version of Windows or as an administrator.
  2. Reset Windows media component

    Right-click on Start, then left-click on command prompt (admin) In command prompt type next command and after each line of command press ENTER regsvr32 atl.dll cd C:\WINDOWS\eHome ehSched /unregServer ehSched /service ehRecvr /unregServer ehRecvr /service ehRec.exe /unregServer ehRec.exe /regserver ehmsas.exe /unregServer ehmsas.exe /regserver
  3. Reinstall Windows media player

    Go to control panel Click on Program and Features > Turn Windows feature on or off. Expand Media Features, uncheck Windows Media Player, and click Ok. Restart your PC, go through the same steps, tick Windows Media Player, and restart your computer once again.
  4. Reinstall .NET framework

    Go to control panel Click on Program and Features > Turn Windows feature on or off. Uncheck “.NET Framework 3.5” and “.NET Framework 4.8”, and click Ok. Restart your computer, go through the same steps, check “.NET Framework 3.5” and “.NET Framework 4.8”, and restart your computer once again.
  5. Update Windows

    Go to settings and check for updates
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Fix Invalid Product Key or Version mismatch
If you suddenly encounter Activation Error codes such as 0xC004E016, 0xC004F210, 0xC004F034, and 0xC004F00F on your Windows 10 computer, then they all point to the same issue – Invalid Product Key or Version mismatch. When you see any of the aforementioned error codes above, it indicates that you are either entering a wrong product key or you are using an incorrect ISO when installing it on your computer. In such cases, you may see either of the following error messages:
“You are running Windows 10 Pro, but you have a valid digital license for Windows 10 Home.” Or: “The specified product key is invalid or is unsupported by this version.”
If you got the error code 0xC004F00F then it means that you’ve entered a product key for the Enterprise edition of Windows to activate Windows 10 Pro or Windows 10 Home. It could be that you have a key from your work and you accidentally use it on your Home PC. If you got the error codes 0xC004E016, 0xC004F210, then it means that you have entered a product key that is meant for a different edition or version of Windows. On the other hand, if you got the error code 0xC004F034 instead, then it means that you have entered an invalid product key or a product key for a different Windows version. Whichever error codes you have, refer to the possible solutions given below to fix the Invalid Product Key or Version mismatch Activation Error in Windows 10.

Option 1 – Try running the Windows 10 Activation Troubleshooter

The first thing you can do to resolve this Activation error is to run the Windows 10 Activation Troubleshooter. To do so, follow these steps:
  • Go to Settings and then select Activation.
  • After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.

Option 2 – Try purchasing a new license

There is an exception offered by Microsoft – if you are connected to a Microsoft account prior to the hardware change, then you can most certainly use the same license key to reactivate Windows 10 again. Microsoft calls this an “Exception path” which should be fixed easily by the Windows Activation Troubleshooter as pointed out earlier. However, if the Windows Activation Troubleshooter isn’t able to resolve the error you can try purchasing a new license. In such rate case, even if you do have a Microsoft account available on your Windows 10 computer, and if Windows was never activated, this solution will not work. And if you haven’t connected your Microsoft account with your Windows 10 computer prior to the major hardware change, then your only option left is to purchase a new license. For you to do that here are some steps you can follow.
  • To purchase a new Windows license, the first thing you have to do is click on the Start button > Settings > Update & Security.
  • From there, go to Activation and select the “Go to Microsoft Store” option.
  • After receiving your new license, you need to go back to Update & Security then go to Activation and select the “Change product key” option.
  • Now update your Windows 10 computer using the new key and it should automatically activate your computer.
  • Next, you have to create a Microsoft account or connect to your existing local account to your online account.
  • Once the system links the key and the account, you need not buy a new license in case something like this happens again.
Note: If you are an IT administrator, you need to keep in mind that there is a limit to the number of times you can reactivate Windows on your computer. Moreover, if you don’t see any option to reactivate the license, and it is a work computer, you need to contact your organization’s tech support.

Option 3 – Try activating Windows 10 via mobile phone

Activating Windows 10 can also be done using your phone. Just note that you have to call Microsoft to do so.
  • In the Start Search box, type in “Slui 4” and tap Enter.
  • Next, select your country and click on Next.
  • Keep the window open and call the toll-free number of the country you’re from.
  • Afterward, a confirmation ID should be given by the automated system which you must take a note of.
  • Finally, in the box on the window, type in the confirmation ID and click on the Activate button. That should do it.
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How to Fix Windows 10 Error 0x80240016

How to Fix Windows 10 Error 0x80240016

Error Code 0x80240016 - What is it?

Error Code 0x80240016 is an error that appears when the Windows Update tool is unable to complete its operation. While it most commonly occurs in Windows 10, versions of this error are also present in past Windows systems, as well. The steps to resolve the error are the same for each of these systems. Common symptoms include:
  • Inability to complete the Windows Update process
  • Sluggishness or freezing
  • Crashing of your programs
  • The message that states “IMAP_LOGINFAILURE”
There are a number of different issues that can cause Error Code 0x80240016, so it is important to follow the steps below to address each of them in turn. While basic users can implement several of the methods, some of the methods may require advanced skills or knowledge. If needed, always get in touch with a qualified Windows repair professional to assist you in the process of error resolution.

Solution

Restoro box imageError Causes

Error Code 0x80240016 happens when the system believes that another installation is already occurring on your device while the Windows Update tool is attempting to run the installation of its own updates. While there may not always be an actual installation going on that prohibits Windows Update from running, several programs can leave traces of background activity that prevent Windows from proceeding as necessary.

Malicious software can also cause your system to believe that files are in use, so several of the methods to fix the error can address this particular set of issues.

Further Information and Manual Repair

There are a number of different background issues that can cause Error Code 0x80240016 to appear on your machine. Follow the steps below to address each aspect of the error code, making sure to restart your computer after each attempt. If you have difficulty in completing these steps, contact a qualified technician to assist you.

Here are the top methods to resolve Error Code 0x80240016:

Method One:  Use the Troubleshooting Tool in Windows Update

The first step to addressing Error Code 0x80240016 is to open up the Windows Update tool and click on the option to run the Troubleshooting Wizard. This can identify many of the issues associated with the error. If this tool makes any changes, make sure to restart your computer after it finishes.

Method Two:  Run the Registry Repair Tool

The registry repair tool can be a great resource for Error Code 0x80240016. Use it to run a scan on all of your registry entries and to repair any that may be extraneous, faulty, or missing. This step may take some time, so be prepared to wait a while for it to finish. Always restart your computer after running the registry repair tool so that any necessary changes can fully take effect and be recognized by your device.

Method Three:  Scan Your Computer for Malicious Software

Use the Microsoft Security Essentials tool to perform a scan of your computer to see if any malicious software has changed or corrupted your system files. Once all the files had been scanned and problems have been addressed, you can restart your computer to see if the error has been successfully resolved. You can also download a powerful automated tool to rectify Windows 10 error code 0x80240016.

Method Four:  Update Your Drivers and Perform Updates for Your Software and Operating System

Another method that can help to address Error Code 0x80240016 is to open up your driver settings from the control panel and scan to see if any updates are needed. If there are updates waiting to be installed, go ahead and perform those updates first, then restart your computer.

Next, check your Windows Update tool to see if there are any program or system updates that need to be performed. Allowing updates to stack up can cause a number of errors on your system, so it is important to keep your updates in check. Restart your computer after you finish this process.

Method Five:  Backup Your Files, Then Reinstall Your Operating System Version

If none of the above methods have completely fixed the problem, you may need to reinstall your operating system. Before doing so, make sure that you have a backup copy of any important programs and files so that you don’t lose anything during the fresh installation.

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Fix Print Spooler Service Error 1068
There is one service in the Windows operating system that is responsible for managing all the print jobs as well as handles the interaction with the printer. This service is known as the Print Spooler service. However, if it stops running, then you won’t be able to print anything on your computer. In such a case, you can try to restart the Print Spooler service, and to do that, you have to open the Windows Services Manager and look for the Print Spooler Service. Once you found it, right-click on it and select Restart. If it isn’t running, select Start and if the Service starts working again, then good but if not and you got an error message instead that says, “Windows could not start the Print Spooler service on Local Computer, Error 1068, The dependency service or group failed to start”, then read on as this post will give you a couple of suggestions you can try to resolve the issue. The reason why you could not start the service is most likely because the Print Spooler service is dependent on other services which might not be properly running. If the following services are not running then it’s no wonder why you’re getting the error.
  • HTTP Service
  • Remote Procedure Control (RPC) Service
You might not see the RPC service which means that the Print Spooler Service does not recognize its dependency on the RPC service. In such a case, you have to manually configure the dependency by following the options given below.

Option 1 – Try configuring the dependency via CMD

The first thing you have to do is to configure the dependency using CMD. Refer to the steps below to do so:
  • Open an elevated Command Prompt.
  • Then type in “sc config spooler depend= RPCSS” and hit Enter.
  • After the command has been executed, restart your computer and then check if it fixed the problem. If not, proceed to the next given option below.

Option 2 – Fix dependency via the Registry Editor

You can also resolve dependency using the Registry Editor. How? Refer to these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • After that, navigate to this key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesSpooler
  • Next, right-click on the “DependOnService” entry located on the right pane and select Modify.
  • Now change its value data to “RPCSS” and click OK to save the changes made and then exit the Registry Editor.
  • Reboot your computer and see if the issue is resolved.

Option 3 – Try running the Printer Troubleshooter

Another option you can check out is the Printer Troubleshooter. This built-in troubleshooter in Windows 10 can help you fix most print issues. It checks if you have the latest printer drivers and then tries to fix and update them automatically. Aside from that, it also checks if you have connectivity issues or if the Print Spooler and the required Services are running fine. To run it, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.
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Fix DRIVER_POWER_STATE_FAILURE error
There are times when you suddenly encounter a Blue Screen error like DRIVER_POWER_STATE_FAILURE error when resuming from Sleep or right after you shut down or restart as well as switch from Hibernate mode. This kind of Blue Screen error is due to some issue with the driver state. Moreover, the bug check “0x0000009F” in the error also indicates that a driver is in an inconsistent or invalid power state. The DRIVER POWER STATE FAILURE Blue Screen error usually occurs during events that involve power state transitions like shutting down, moving in or out of standby mode, or hibernate mode. To resolve this error, you can check out the suggestions given below.

Option 1 – Update the Device drivers

The device driver installed in your computer might be incompatible with your operating system which is the reason why the DRIVER POWER STATE FAILURE Blue Screen error occurs. To fix that, you have to update your device drivers.
  • Reboot your computer into Safe Mode with networking support.
  • Tap the Win + R keys on your keyboard to open the Run dialog box.
  • After that, type “msc” in the field and hit Enter or click OK to open the Device Manager.
  • After opening the Device Manager, update all the outdated Device drivers on your computer.
  • Next, right-click on all the driver entries that are appropriately labeled, and then click the Update driver option.
  • Now restart your PC and check if the BSOD error is fixed or not.

Option 2 – Uninstall any faulty device drivers

  • Tap the Win + R keys on your keyboard to open the Run dialog box.
  • After that, type “msc” in the field and hit Enter or click OK to open the Device Manager.
  • From there, look for any device driver which has a yellow exclamation mark which indicates that something is wrong with them.
  • And then right-click on each one of them and click on Uninstall.
  • Once you’re done uninstalling the faulty drivers, restart your computer and allow your computer to reinstall the drivers you just uninstalled.

Option 3 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like rtwlane.sys Blue Screen error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 4 – Try to remove external hardware

If there is any external hardware plugged into your computer especially the new ones, you can try removing it and then check if the Blue Screen error persists. If the problem gets solved, you might want to update the driver of that particular hardware. On the other hand, if you’re still getting the error, then proceed to the next given options below.

Option 5 – Try resetting Windows 10

To fix this BSOD error, you can try resetting Windows 10. Doing so won’t get rid of any file in your system – instead of erasing all your media files and documents, this reset option resets all the system settings and files.

Option 6 – Try running the System File Checker Scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the DRIVER POWER STATE FAILURE Blue Screen error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
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