Keyboard shortcuts and hotkeys are not working

This post will guide you on what to do if your keyboard shortcuts or hotkeys are not working on your Windows 10 computer. A lot of users use hotkeys as they make things easier for them as they use their computer. However, there are instances when these hotkeys suddenly stop working. It’s actually one of the most common problems with keyboards. And so to resolve this problem, you can try out some suggestions prepared on this post.

Option 1 – Clean the keyboard keys physically

Your keyboard might not be working properly due to some dirt or other corrosion. First, you need to shut down your computer and then unplug the keyboard if you are using a desktop computer and then prepare it for cleaning. After that, use a small cotton ear cleaning tool to get between the creases and clean them. You can dip it slightly in alcohol to make it more efficient in cleaning dust and dirt. And if you can, you have the option to pull apart the keyboard completely and then wipe away all the corrosion from the inside. Once you’re done, put the keyboard back together and then plug it back into your PC. Now turn your PC on and check if the hotkeys are now working.

Option 2 – Try running the Hardware and Devices Troubleshooter

The first thing you can do to fix the problem is by running the Hardware Troubleshooter. Although it won’t make much of a difference, there’s still a possibility that it could automatically fix the problem with these function keys. To use it, refer to these steps:

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 3 – Try connecting the keyboard to a different USB port

The problem might have something to do with the USB port that’s currently in use by your keyboard. It could be that it’s not working so it makes sense to unplug it and attach it to another USB port. You can also clean the USB port on both ends to ensure that they are not affected by corrosion.

Option 4 – Uninstall previously installed keyboard software

If you have been previously using another keyboard, it might be better if you make sure that the software for the old device has been removed since there are instances when multiple software can cause problems due to similarities in actions.

Option 5 – Update the keyboard driver

You can also update the keyboard driver to fix the problem. There are cases when an outdated or corrupted driver can fix the problem. To do so, follow the steps below.

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • From there, look for the keyboard driver and click on it.
  • Next, right-click on the keyboard driver and select the Update driver option.
  • After that, click the “Search automatically for updated driver software” option to proceed.

Option 6 – Reinstall the keyboard driver

If updating the keyboard driver didn’t help, then you might want to reinstall it. How? Follow the steps below.

  • Tap the Win + R keys to launch Run.
  • Type in MSC into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. Look for keyboard driver, right-click on it and then select “Uninstall device”.
  • After that, unplug the device and restart your PC.
  • Then plug your device back in. Assuming your device is connected to your PC, open the Device Manager again.
  • Next, click on the Action button and click the Scan for hardware changes button. That should fix the problem.

Note: You could also completely uninstall the driver and go directly to the manufacturer’s website and download the latest driver for your hardware and then install it.

Option 7 – Enable Human Interface Device (HID) Service

Another thing to consider is the Human Interface Device Service. If this service is disabled, then no wonder why your hotkeys are not working. Thus, you need to enable this service. Refer to the following steps to do that:

  • Tap the Win + R key to launch the Run dialog box.
  • Then type “services.msc” in the field and hit Enter to open Services.
  • After opening Services, scroll down until you see the Human Interface Device service.
  • Double click on HID and make sure that its Startup Type is set to “Automatic” and then click OK.
  • Restart your PC and check if the hotkeys are now working or not.

Option 8 – Try resetting the keyboard

You might also want to try resetting the keyboard as it can also help in fixing the problem. Setting it back to its default state will surely help.

If you like to learn and find out more about various Windows errors, and how to repair them go to our vast archive or use search to find articles that will explain and help you in solving your issue.
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A Quick Fix Guide to Error 0x8004060c

A Quick Fix Guide to Error 0x8004060c

What's Error 0x8004060c?

If you use Ms-Outlook. You may experience the malfunction 0x8004060c sooner or later. This malfunction was proven to arise in nearly every MS Outlook variation be it 2010 or 2,000, 2007. The malfunction 0x8004060c hinders your capacity to deliver and get e-mails from and your MS-Outlook account and happens without any forewarning. The error happens when the PST file grows too big and there's almost no memory to handle the increase (Which is rather rare nowadays). Generally, the PST file has about 2 gigabytes upper limit and when you reach that, this error is unavoidable. This error happens when you attempt incorporating data that is fresh into your MS-OUTLOOK Account.

Solution

Restoro box imageError Causes

This malfunction might generate difficulties for you personally as your e-mails vanish and can happen suddenly. The system could also crash at times unpredictably. You may not be able to see fresh notifications and attachments in your e-mail. Also, it's also possible to drop significant contact details. What's more, this malfunction could stop e-mails that are fresh to arrive in your inbox. Therefore, it is undoubtedly a significant issue that has to be repaired immediately. The following may be some of the causes for error 0x8004060c:-
  • This error might occur when OST/PST file got corrupt.
  • OST file becomes inaccessible due to Exchange connectivity or synchronization issue.
  • OST/PST file exceeded its default maximum file size.

Further Information and Manual Repair

In the event that you find the malfunction 0x8004060c at any stage, you should do the repair instead of risking dropping connections and all the significant data in your account. The easiest way to repair this malfunction and to handle this issue would be to download the Restoro. Click here to obtain this fix tool on your computer. After installing, click your mouse's left button after which can use the application. It repairs the error code 0x8004060c in the least period and walks you through the entire repair procedure quickly.
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Bluetooth Headset in Windows gets disconnected
Many Windows 10 users use a Bluetooth headset as these kinds of Audio devices, as you know, lack wires since wires tend to get entangled and break which could get quite inconvenient. This is why using a wireless headphone is more preferable since it’s much simpler, however, using a wireless headphone also means it comes with a charging requirement and if it fails to charge, there is no music or audio or anything that you need a Bluetooth headphone for. However, wireless headphones are also susceptible to problems as you might encounter some problems when connecting your wireless headphone to your Windows 10 computer. One of these problems include when you try to get sound from the wireless device but nothing happened. This indicates that the Bluetooth headphone is disconnected in some way for some unknown reason even if you’ve already plugged it in. Thus, if you encounter this scenario, then there are several options you need to check out to fix the problem. To start troubleshooting the problem, here are the options you need to use as a reference.

Option 1 – Try turning off the device and turning it back on

The first thing you can do to resolve the problem is to turn off your wireless audio device and wait for a couple of seconds before you turn it back on. In most cases, this should fix the problem. In fact, you can also try to unpair and pair the Bluetooth audio device and see if it fixes the problem or not.

Option 2 – Try to set the headphone as the default device manually

There are times when you plug a headphone, it does not toggle the default audio device. Thus, to fix this issue, you have to set the default audio device to the headphones manually. To do that, follow these steps:
  • First, right-click on the volume icon located on the system tray.
  • Next, select the Open sound settings option to open the Sound section in the Windows 10 Settings app.
  • After that, go to the Output section and select Headphones for the “Choose your output device” option. This should fix the problem for you.

Option 3 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the built-in Bluetooth Troubleshooter. To do this, follow these steps:
  • Open the Windows 10 Settings.
  • Then go to Update & Security > Troubleshoot.
  • You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
  • Now follow the next screen options.

Option 4 – Try to update or reinstall the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble in removing the Bluetooth devices and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.
  • Tap the Win + X keys to open the Device Manager.
  • Next, look for the Bluetooth device and right-click on it.
  • Select the option “Update driver”.
  • After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.
Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it. And if you want to reinstall the Bluetooth driver, just select the “Uninstall driver” option and follow the next on-screen instructions that follow.
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A Guide to Resolving Error Code 35

Guide on Resolving Error Code 35

Error Code 35 - What is it?

Error Code 35 is a typical Device Manager error. It indicates information missing to properly configure your device.  Error code 35 is usually displayed in the following format:

“Your computer's system firmware does not include enough information to properly configure and use this device. To use this device, contact your computer manufacturer to obtain a firmware or BIOS update. Code 35”

Solution

driverfix boxError Causes

The 2 common reasons for Device Manager error code 35 are:

  • Outdated BIOS
  • Mis-configured, corrupted, or outdated Drivers

No matter what the reason may be, it is advisable to resolve the problem immediately without any delay otherwise you will be unable to use your hardware device.

Further Information and Manual Repair

Below is the list of the most effective and easy to perform solutions to resolve error code 35 on your PC. These solutions do not require any technical knowledge or understanding. Simply follow the instructions to resolve this error code.

Method 1 - Update the BIOS

BIOS (Basic Input/Output System) is the embedded software on the computer’s motherboard.

Though not all PCs have the same BIOS manufacturer, but the steps for updating the BIOS are similar for all versions. Before you get started with the updating process, first identify your current BIOS version.

  • For this, go to the start menu and type msinfo32, and press enter.
  • Now click System Summary to view your BIOS version. Here you will see the version number and date.
  • Now check your PC motherboard manufacturer’s website to download the BIOS update for the model you own. Also, download any Read Me Files and documentation. These contain guidelines and precautions that you should know before you update.
  • Backup all your data and existing BIOS before you update the BIOS version. This will keep your data protected in case the attempt to update BIOS fails.
  • Also, when updating, make sure to use an uninterruptible power supply. Remember power outage or even a small power fluctuation can corrupt the BIOS which is something you don’t want.
  • Now it’s time to perform the update. Run the downloaded installer for the BIOS updating software. Double click on the executable file.
  • Look for a button names Update, Flash, or Run.
  • Click on it to start updating the new version
  • After the update is complete, your computer will restart automatically.

This will hopefully resolve the problem. However, if the error still persists then there is a possibility that the error code is related to outdated drivers. To resolve, try method 2.

Method 2 - Download Driver Assist to Update Drivers Automatically

Update drivers to repair error code 35 on your PC by simply downloading DriverFIX. This is a cutting-edge program deployed with an intelligent programming system.

It is compatible with all Windows versions.

It scans your PC for problematic drivers and updates them with the latest and compatible versions automatically and in a few seconds thereby repairing all Device Manager error codes including error code 35 generated due to outdated/corrupted drivers.

In addition to this, it updates all device drivers on a regular basis, so you don’t have to stress over and keep a track of what drivers on your PC need to be updated and when.

Click here to download DriverFIX to resolve Device Manager error code 35 today!

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Fix ntkrnlmp.exe Blue Screen in Windows
The ntkrnlmp.exe file is a file associated with the Windows operating system’s NT Kernel and other system processes. It is also related to the “CRITICAL PROCESS DIED” error. So if you encounter a Blue Screen of Death error that’s related to this file, then you’ve come to the right place as this post will guide you in fixing the ntkrnlmp.exe Blue Screen error. This kind of Blue Screen error might be caused by the file getting corrupted or infected with some malware. Aside from these causes, the error might also be due to the corruption and malfunction of the graphics card drivers. Before you troubleshoot the problem, you might want to try performing System Restore especially if you tend to create a System Restore point every now and then. Performing System Restore could help you resolve the ntkrnlmp.exe Stop error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore didn’t help, then proceed to the given options below.

Option 1 – Disable the C-states and EIST in the BIOS

The first thing you can do is try to disable the C-states and EIST in the BIOS. To do that, refer to the steps given below.
  • Go to the BIOS and from there look for an option named CPU Configuration which can usually be found under the Advanced menu.
  • Next, look for CPU Power Management and under that section, disable both the “Intel EIST” and “Intel C-state” options.
  • After you disable them, save the changes you’ve made and exit the BIOS.
  • Now restart your computer and check if the ntkrnlmp.exe BSOD error is now fixed.

Option 2 – Try to update, rollback or disable drivers

If the first option didn’t help in fixing the ntkrnlmp.exe Blue Screen error the next thing you can do is to roll back, or update, or disable device drivers in your computer. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Configure the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues. And so if you want to fix the ntkrnlmp.exe Blue Screen error you need to use the Driver Verifier Manager:
  • Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
  • After that, select the option “Create custom settings”.
  • Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
  • Next, select the option “Select driver names from a list” option.
  • Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
  • Then click on the Finish button.
  • Open Command Prompt as administrator and execute this command – verifier /querysettings
  • The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
  • Open the Command Prompt as admin again and run this command – verifier /reset
  • The command will reset the Driver Verifier. Once the process is done, restart your PC and check.

Option 4 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like ntkrnlmp.exe. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
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Fix Display driver failed to start Error
Recently, a number of users reported an error when they tried to open graphic-intensive apps like video games. According to users, when they tried to open an app, they get the “Display driver failed to start” error instead. Thus, if you encounter the same error, then you’ve come to the right place as this post will guide you on how exactly you can fix it. Here’s the full content of the error message:
“Display driver failed to start; using Microsoft Basic Display Driver instead. Check Windows Update for a newer display driver.”
This kind of error could be due to several factors. It is possible that it could be a result of a corrupted or outdated graphics driver. Aside from that, it could also be due to some issues with the system settings. Worry not though for there are potential fixes that can help you fix the problem. But before you troubleshoot the problem, you need to update your Windows 10 computer first and if it didn’t help fix the problem, then here are the potential fixes that should help resolve the “Display driver failed to start” error.

Option 1 – Try to restart the Graphics driver

Although Windows 10 can recover the graphics driver on its own when it crashes, there are times when it fails to do its job. To restart the graphics driver in your computer, simply tap the Win + Ctrl + Shift + B key combination. After that, the graphics driver will be back in less than a second.

Option 2 – Try running the Hardware and Devices troubleshooter

Running the built-in hardware and devices troubleshooter can also help you in fixing the “Display driver failed to start” error.
  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Keyboard from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 3 – Try to update or rollback the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the “Display driver failed to start” error or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Option 4 – Try setting your system for maximum performance

If the first three options didn’t fix the error, you can try setting your computer for maximum performance since Windows 10 allows you to choose the effects you want to activate your system and you can do this by adjusting the performance ratio. Adjusting the performance ratio can be done via a certain setting in your computer – and this setting should be set to “Maximum Performance” to resolve the error.
  • In the Windows Search bar, type in “performance” and from the search results that appear, select the “Adjust the appearance and performance of Windows” option.
  • Next, a mini window will appear and from there, click on the radio button that says, “Adjust for best performance”.
  • Once done, click on the Apply and OK buttons to save the changes made. This should resolve the problem.
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No Audio Device Error – Fix Tricks

No Audio Device Error

What exactly is no audio device malfunction?

No audio device error is among the malfunctions that many Computer consumers run into. No sound or audio can be heard from the computer when the error occurs.

Solution

driverfix boxError Causes

There are numerous elements that may be the basis of this malfunction. Corrupted or broken sound card drivers, incorrect Device Manager Options for example, or even incorrect BIOS configurations.

Further Information and Manual Repair

How could you recover the standard production of audio by your personal computer and solve this malfunction? Like a number of additional malfunctions, the method of the repair depends on its trigger. To properly solve this dilemma, you are required to run through an evaluation of the pc system so that you can pinpoint the cause. This is because there are numerous variables, which alone, or concurrently may trigger this dilemma. These measures will allow you to work out the no sound device error in your personal computer programs, identify the trigger and fix it. Follow the directions in step 1 if your computer has an onboard audio device installed in it and assess the BIOS settings. You can jump step 1 and move to step two if you utilize a separate sound card.

STEP #1 - Assess the BIOS options.

No sound device error can be caused by incorrect BIOS configurations in your Personal Computer. By fixing these settings if they are the cause of the malfunction, you can easily solve it. Make Sure you restart the pc and immediately access the BIOS options. By locating the Sound card, which is usually known as the AC97 Audio, you should subsequently open the Integrated Peripherals. As soon as you locate it, set it to Allow or Auto. Finally, you should access the On-Board Audio AC97 Control and set it to Allow or Auto as well. If it doesn't solve the situation, proceed to Step Two.

STEP #2 - Analyze the Device Manager

No sound device malfunction can be additionally caused by malfunctions with the Device Manager. To solve this issue, go to My Computer, right-click it, select properties, click on the Hardware tab, then click on Device Manager. At this windowpane, analyze the movie, audio, and game controllers. If you learn that there is a cross on any of the sub things, right-click it subsequently and set it to Enable. The sound card driver may have not been correctly installed or may be damaged if there is Exclamatory Mark or Question Mark on the device manager menu. This does not mean that the sound card driver is ok. It may have malfunctioned even though you do not locate anything unusual. This is because the Device Manager doesn't always recognize errors in audio hardware. After this, you can proceed to step 3.

STEP #3 - Upgrade or reinstall the Sound Card Driver.

About 80% of "no sound system discovered/installed" malfunctions come from broken and/ or out-of-date card drivers. The sound card will not be detected by the Windows Operating System, when the audio card driver is corrupted, damaged, or out-of-date and therefore no sound will be produced by your computer. If this is the cause of the no sound device malfunction, you should reinstall the Audio Card Driver on your computer. Still, you can utilize driver upgrade applications on the web that will help you upgrade out-of-date drivers.
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Fix fatal device hardware error on Windows
This post will help you fix the request that failed due to a fatal device hardware error on your Windows 10 PC. You can encounter this error when that hard drive/SSD on your computer is damaged physically and the system is either unable to access or perform read/write operations in it. Aside from hard drive/SSD, this error can also happen to removable drives. This kind of error is not uncommon and in most cases, the hardware is physically damaged due to which you are not able to perform operations. However, there are a couple of fixes that you can try to resolve the problem before you go ahead and back up your data and move them to a different drive. What exactly causes this error? It’s actually self-explanatory and it gives you an idea that the drive is either corrupted or in a bad state. To resolve the error, follow the given options below carefully and see which one worked best for you.

Option 1 – Verify the hard drive using SMART attributes

In case you don’t know, Windows has a built-in feature of SMART analysis which analyzes the hard drive/SSD and checks all the parameters by performing some minor operations. To use it, follow these steps:
  • Tap the Win + S keys and type “command prompt” in the field then right-click on the related search result and select the “Run as administrator” option.
  • After opening Command Prompt as admin, type the “wmic diskdrive get status” command and hit Enter.
  • You should get a result after that, and if you see that it’s “normal”, proceed to the next option below.

Option 2 – Use the CHKDSK utility

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. This error check utility can help with several issues in the system.
  • Tap the Win + S keys to open the Search box.
  • Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
  • After opening an elevated command prompt, copy and paste the following command and hit Enter:
CHKDSK [volume [[path] filename]] [/F] [/V] [/R] [/X] [/C] [: size]]
Note: In the command given above, “[/F]” will try to fix the system errors while “[/R]” will be the one to fix the bad sectors.
  • Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
  • If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
  • After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
  • Wait until the process is completed and then restart your computer.

Option 3 – Format your drive

You can try formatting your drive since this problem also occurs on removable hard drives. In addition, if your drive is not properly initialized, this error will really pop up. Thus, you need to make sure that the hard drive is initialized and that the correct partition style is selected.
  • To get started formatting your drive, tap the Win + E keys and then go to the access page of the drive.
  • Next, right-click on the drive and select Format.
  • After that, uncheck the “Quick Format” option and then format your drive properly.
  • Now once the formatting process is finished, unplug the drive and plug it back in afterward.
  • Check if the error is already fixed. If the drive is not initialized, tap the Win + R keys and hit Enter.
  • After opening the Run dialog box, type “diskmgmt.msc” and hit Enter to open Disk Management.
  • From there, right-click on the drive volume and select Initialize Disk.
  • Next, select the correct partition type and proceed.
That should fix the problem, if not, follow the next advanced option below.
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How to Fix Windows 10 Error 8024402C

How to Fix Windows 10 Error 8024402C

Error Code 8024402C – What is it?

When upgrading to Microsoft Windows 10, some users may encounter Error Code 8024402C. This error, while attempting to update, is a result of five possible issues. The error code itself is not a critical concern, yet while the error is occurring, users will not be able to upgrade their Windows software. As with any Microsoft error code, even if it is not critical, it is recommended that the error be addressed sooner rather than later. An insignificant error now could lead to a larger, more catastrophic error later on. Common symptoms include:
  • A dialog box appears with the Error Code 8024402C when attempting to upgrade to Microsoft Windows 10.
  • Your current version of Windows is unable to recognize the need for an update to Microsoft Windows 10.

Solution

Restoro box imageError Causes

As previously stated, there are five major reasons why error code 8024402C occurs.
  • An erroneous character in the proxy override settings
  • A wrongly configured firewall is preventing the update from taking place.
  • Attempting to access the Windows 10 update through a VPN (Virtual Private Network) connection.
  • Workstations that operate behind a corporate ISA server.
  • A corporate network system that does not have auto proxy enabled.
The sooner these known causes are addressed, the sooner you will be able to successfully upgrade to Microsoft Windows 10.

Further Information and Manual Repair

Microsoft Support posits four different resolutions to these known error code 8024402C issues. Some of these methods will be more comfortable for at-home users than others. If you are experiencing this issue in a corporate or business setting, it may be better to have your IT tech or department attempt the methods.

Method 1:  When your firewall is causing the issue.

  1. Access your firewall software.
  2. Specifically, look into the settings associated with your firewall.
  3. Make sure that the following three websites are listed as exceptions to your firewall or proxy.
  • https://*.windowsupdate.microsoft.com
  • http://download.windowsupdate.com
  • http://*.windowsupdate.microsoft.com
  1. If any of these websites are missing from your firewall list, add them to the list.
  2. Restart your Microsoft Windows 10 update.

Method 2: For an erroneous character in the proxy override settings.

  1. Open internet explorer, if you use another program to access the internet, you will still need to use internet explorer for this solution.
  2. Open your internet explorer tools window.
  3. Click on internet options.
  4. Choose the connections tab.
  5. Select LAN settings.
  6. Choose the Advanced option.
  7. Delete anything that appears in the exceptions section.
  8. Closeout of internet explorer.
  9. Click on your start button.
  10. Select RUN and type CMD into the field, press ENTER.
  11. This will access the command prompt screen. Type “proxycfg -d” and press ENTER.
  12. Type the command “net stop wuauserv” and press ENTER.
  13. Finally, type “net start wuauserv” and press ENTER.
  14. Now you have cleared your proxy cache. Access the Microsoft Windows 10 update again to download.

Method 3: If a VPN connection is causing error code 8024402C.

  1. Disconnect from your VPN connection, thus connecting directly to the internet without a proxy or network.
  2. Retry the Microsoft Windows 10 update.
  3. After the update is successful, reconnect to the VPN network.

Method 4: Use this is an ISA server is in place at your networked business site.

  1. Access the ISA firewall client option. From here your goal is to initiate the ISA server automatic detection feature.
  2. From the control panel, select the firewall client option.
  3. Choose the configure option.
  4. Check the box next to “automatically detect firewall server”.
  5. Select the “update now” button.
  6. Click the OK button.
  7. Restart your Microsoft Windows 10 update.
Again, not all of these methods are meant for computer users who do not usually explore and change software settings of this nature. If you do not feel comfortable with any of these methods, you can opt to download and install a powerful automated tool to repair Windows error code 8024402C.
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Fix Can’t initialize disk in Windows 10
If you have recently installed a new internal or external hard drive or SSD and you’ve noticed that its status on the left side of the Disk Management tool states “Unknown Not Initialized”, this indicates that Windows can’t initialize the disk and that you won’t be able to use this new SSD or hard drive. You can encounter this kind of issue randomly and not just with a new hard drive or SSD but also with existing drives. There are times when you won’t be able to find your drive or partition in the File Explorer. In such a case, you have to check the Disk Management if your drive or partition is there physically. You also have to check if you can see it as Not Initialized. If it is, then this means that the disk or partition does not have a valid signature that is if it’s not registered with the system properly. Note that a disk is registered when you format it at least once so if the disk was available before, then it could be somehow corrupted. To resolve the problem, you can try to initialize the disk manually or bring it online and add a drive letter. You can also try checking the Device Manager for issues or check the cable physically.

Option 1 – Try to manually initialize the disk

Since initializing the disk is the most common way to resolve the “Unknown Not Initialized” error, this is what you have to try first.
  • To initialize the disk manually, you have to open the Disk Management from the WinX menu by tapping Win + X keys and selecting Disk Management.
  • From there, you can find the non-initialized disk. Right-click on it and select the “Initialize Disk” option.
  • Next, select the partition style. It is recommended that you use the MBR option instead of the GPT or GUID Partition Table.
  • Now click the OK button. Your hard drive or SSD should now initialize without any problem.

Option 2 – Set the disk Online and add the Drive letter

  • If the disk appears to be offline under Disk Management, right-click on it and select the Online option.
  • On the other hand, if the disk is already set Online but does not have a drive letter, right-click on it and select the Change drive letter and path option.
  • Select a letter that is not allocated yet.
  • Once you’re done, you have the option to format the disk in either NTFS or FAT32 but if you are using a 64-bit computer, make sure that you opt for NTFS.

Option 3 – Try to check any issues in the Device Manager

It is also possible that the hard drive is not working properly due to some driver issues. Thus, it’s better if you check the Device Manager and see if that drive is listed with a yellow exclamation mark next to it. And if that’s the case, you have to right-click on that drive and select the Uninstall drive option. After that, click on Action and then run the Scan for hardware changes. It should fix the problem.

Option 4 – Try to physically check the cable

You might also want to check the physical status of the wires and see if they are connected properly or not. Specifically, you have to check two cables, such as:
  • The first one is the power cable that’s connected to your SMPS.
  • Next is the one that’s connected to your motherboard.
If any of the two cables are not working or missing, then it’s no wonder why your drive has an “Unknown Not Initialized” status. Thus, you need to have them replaced to fix the problem.
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Troubleshooting Fortnite Connection Issues
It is no secret that Fortnite is one of the most played games in the world. Epic has done a great job offering it to plenty of other platforms with cross-play feature meaning that you can play with your friends no matter on what platform they are on. But how Fortnite is a piece of software which is constantly updated and maintained it is pretty normal to have some bugs or issues from time to time. One of the before-mentioned issues is a connection issue or unable to connect to game servers. In our article, we will go through common fixes and solutions in order to get you back in-game as fast as possible. Keep on reading.

fortnite cannot connectCheck the Epic Games Status page

Check the Epic Games Server Status page to make sure all systems are operational. If the issue you’re experiencing is related to an outage or system-wide issue, you won’t be able to connect to the Epic Games Launcher or Fortnite until it's resolved.

Use a wired connection

Wireless connections are not as stable as wired connections. This means that the signal can be unreliable and result in packet loss, connection problems, or higher latency or ping. Connect directly to your modem or router with an Ethernet cable to eliminate this possibility and have the fastest connection possible.

Disable your firewalls

Often the quickest way to fix connection problems due to firewalls is to temporarily uninstall and/or disable it.

Windows Firewall disable guide:

  1. Click on Start.
  2. Click on Control Panel.
  3. Click on System and Security.
  4. Click on Windows Firewall.
  5. Click on Turn Windows Firewall on or off (You might need to provide the Administrator password at this step)
  6. Under each Network location, select the Turn off Windows Firewall option

Uninstall any other firewalls

Using a third-party firewall may prevent you from being able to connect to the Epic Games Launcher, Fortnite, or another Epic Games product. We recommend removing any third party firewalls temporarily to see if this resolves your issue. If it does resolve the problem, make sure to add the following executables as exceptions to your firewall:

Epic Games Launcher

  • C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win64\EpicGamesLauncher.exe
  • C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win32\EpicGamesLauncher.exe

Fortnite

  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_BE.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_EAC.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteLauncher.exe
Contact your firewall manufacturer for instructions on how to add these as exceptions to it as this varies between them.

Unblock your network ports

Network ports allow certain types of data to be successfully sent over a network that is used by our services. If you have any of these blocked, it may result in you being unable to connect to our games or use our services properly. To unblock your ports on your router do the following:

Windows

First, you will need to get your default gateway and internal IP address:

  1. Click on Start.
  2. Type cmd and press Enter.
  3. Type ipconfig and press Enter.
  4. Take note of your Default Gateway and IPv4.

Configuring your router to unblock the ports

  1. Open your web browser.
  2. Type your Default Gateway into the address bar and press Enter. (A common Default Gateway is 192.168.1.1)
  3. You may be asked for a username and password. This varies for each router. Before entering anything, try just hitting OK. If that doesn't work, try the common default username and password below: Username: admin Password: password If these don't work, you can check this website for a list of usernames and passwords based on your router model.
  4. Locate the Port Forwarding page in the administration tool and click on it.
  5. Make sure you have Port Forwarding selected and not Port Triggering as this is completely different.
  6. On this screen, you will need to enter the ports and port ranges below with the correct protocol and local IP of which you took note of above: 80 (TCP/UDP), 433 (TCP), 443 (TCP), 3478 (TCP/UDP), 3479 (TCP/UDP), 5060 (TCP/UDP), 5062 (TCP/UDP), 5222 (TCP), 6250 (TCP/UDP), and12000-65000 (TCP/UDP).
If you have any trouble doing the above on your router, make sure to check out the router manufacturer's support site for additional instructions as these will vary from router to router.

VPN and Proxy Servers

Do NOT use VPN or Proxy Servers. These cause issues that can't be resolved by us without having you disable them. Check out this article for information on how to disable your proxy server.

Switch Domain Name Systems (DNS)

Switching your DNS can result in better connectivity and performance for your internet connection. There are two different DNS services we recommend to have you try if you are having issues with your connection. Below are the followings links with instructions on how to change your DNS:

Epic Games Launcher: Edit your Engine.ini file (Windows only)

Editing these settings can result in better download speeds using the Epic Games Launcher:
  1. Click on Start.
  2. Type %localappdata% and press Enter.
  3. Open the EpicGamesLauncher
  4. Open the Saved
  5. Open the Config
  6. Open the Windows
  7. Open ini and add the following lines to it: [HTTP] HttpTimeout=10 HttpConnectionTimeout=10 HttpReceiveTimeout=10 HttpSendTimeout=10[Portal.BuildPatch] ChunkDownloads=3 ChunkRetries=20 RetryTime=0.5
  8. Save the file and open the Epic Games Launcher.
fortnite gameplay
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