Cortana can’t connect to the Internet

One of the most sophisticated Artificial Intelligence or AI assistants there is in the market is Cortana. However, no matter how sophisticated this AI assistant may be, there are still times when you encounter issues with it. So if your Cortana is not connecting to the internet, worry not for this post will guide you in fixing the problem.

This connection issue in Cortana might have something to do with the settings, network connectivity, or your Microsoft account. In addition, it could also be that the Firewall or antivirus program interferes with its connection. Whichever the case is, here are some possible solutions that could help you resolve the problem.

Option 1 – Try to power cycle the modem, router, and computer

  • Connect the modem, router, and the PC hard-wired and then switch all of these three devices off.
  • Turn on the modem and wait for 30 seconds.
  • Turn on the router and wait for 30 seconds as well.
  • Finally, turn on the computer and check if you can now successfully connect to the internet.

Option 2 – Check if your router or ISP is properly working

Since the basis for this issue is that Cortana is not connecting to the internet even though you are able to access websites using your browser, you might want to check your router or ISP (Internet Service Provider) and see if they’re functioning properly.

Option 3 – Try changing your internet connection

You can also try changing your internet connection and see if it fixes the problem. If you are using Ethernet, you can try connecting to a Wi-Fi connection and see if Cortana is able to connect or not.

Option 4 – Try to run the Search and Indexing troubleshooter

You might also want to run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings for Cortana are in place and automatically corrects any issues if the update or software installation has changed the settings. To run it just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter.

Note: You can also run the Network Troubleshooter as it can also help in resolving the issue especially if the problem is in the network.

Option 5 – Try to remove Proxy

Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 6 – Verify your Microsoft account

In some cases, Cortana might not be able to connect to the internet because your Microsoft account is no longer verified. This usually happens when you use a two-step authentication system with your Microsoft account. To verify it, just open Settings and click on Accounts. After that, check if you have a Verify hyperlink under your Microsoft account or not then click on Verify. Afterward, follow the next on-screen prompts to verify your Microsoft account. Once your account is verified, restart your computer.

Option 7 – Try resetting Cortana

  • Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
  • Restart your PC.
  • After your computer boots, launch Cortana again and check.

Option 8 – Try to reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.

  • First, right-click on the Start button and click on the Windows Powershell (Admin) option from the list.
  • Next, type the following command and hit Enter to execute it:

Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

  • Restart your computer and check if Cortana is now able to connect.
If you like to learn and find out more about various Windows errors, and how to repair them go to our vast archive or use search to find articles that will explain and help you in solving your issue.
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Windows 10 has a lot of several useful features and one of them is the Nearby Sharing feature. You can access this feature by going to Start > Settings > System > Shared experiences. From there, switch on the Nearby Sharing option and select the folder where you want to download the files to. This feature is really useful as it allows you to share files. However, there were reports from a number of users recently stating that Nearby Sharing is not working on their Windows 10 computers. If you are one of the users facing this problem, you might want to try checking if the Windows 10 v1803 Update is installed on your computer or not. You could also try to check if Bluetooth supports low energy mode or you could also try bringing the device closer or check if the adapter has Bluetooth version 4.0 or later. For more information, refer to each one of the given options below.

Option 1 – Try checking if Windows 10 v1803 Update is installed

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Option 2 – Verify if Bluetooth supports low energy mode

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Stop 0x0000000A - What is it?

Stop 0x000000A is a type of blue screen of death error associated with Windows XP. It occurs either during or after the installation of Windows XP. In other cases, the stop 0x000000A error may occur when the device driver uses an incorrect memory address, causing an IRQ conflict. The Stop 0x000000A error message means that a process or a driver attempted to access a memory section without permission.  The stop error message is displayed in the following format:

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Further Information and Manual Repair

To resolve the Stop 0x000000A error on your PC, here are some solutions that you can try:

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2. Specify the Hardware Abstraction Layer (HAL)

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3. Turn off Features in CMOS Settings

Turn off all the following features in the CMOS settings:
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4. Install Windows XP compatible Drivers

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Solution

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Further Information and Manual Repair

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Option 3 – Try to move the folders related to IIS to a different drive

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Option 1 – Delete the settings of the Driver Verifier Manager

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  • Restart your PC and see if it helped in fixing the BSOD error.
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Option 3 – Try running the ChkDsk utility

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Option 5 – Run the Blue Screen Troubleshooter

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  • Then go to Update & Security > Troubleshoot.
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Option 1 – Try running in Compatibility Mode

The best thing you can do is to run the TP-LINK Wireless Client Utility in the compatibility mode since the problem is due to some compatibility issue. To run this utility in the compatibility mode, here’s what you have to do:
  • Look for the TP-LINK Wireless Client Utility which should be located on your desktop.
  • Once you find it, right-click on it and select Properties from the context menu.
  • After that, go to the Compatibility tab and mark the checkbox for “Run this program in compatibility mode for:” and from the drop-down list, select either Windows 7 or Windows 8.
  • Click the Apply button and then click OK to save the changes made and check if it has resolved the issue or not.

Option 2 – Try troubleshooting compatibility

This option is almost the same as the first one except it is an alternative way of fixing the TP-LINK Wireless Client Utility in case the first one didn’t work. In this option, you will troubleshoot the compatibility issue of the TP-LINK Wireless Client Utility.
  • Look for the TP-LINK Wireless Client Utility which as mentioned, is on your desktop.
  • Then right-click on it and select the “Troubleshoot compatibility” from the context menu.
  • After that, click on the “Try recommended setting” option. Once the process is done, the error message should be gone.
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