TPM 2.0 and Windows 11, all you need to know

TPM or Trusted Platform Module version 2.0 is a must-have if you plan on upgrading your system to Windows 11. So what exactly is TPM and do you have it?

TPM checkerWhat exactly is TPM?

TPM is a tamper-resistant hardware technology tasked with generating and storing encryption keys inside it for better PC security.

It can be remotely used to authenticate hardware and software by utilizing a unique endorsement key placed into the hardware itself.

This technology can be used for example in BitLocker inside Windows in order to have data on a hard drive encrypted so if the mentioned drive is connected to another computer it would not be able to be accessed since the encryption key is stored in the TPM module.

Microsoft is pushing its agenda that Windows 11 must be and must feel like safety first OS which will protect user data and user information and requiring TPM means that each Windows 11 will be secure so no additional software patches will be required for an extra layer of security.

Windows 11 will assume that each user has TPM encryption enabled and will be built upon that.

Do you have TPM on your computer?

If your computer or hardware has been purchased in 2016 or later there are very high chances that you already have the required technology to run Windows 11.

Unfortunately, many gaming motherboards have not been placing TPM in their boards and you might not have it.

Also, there is the option of you having it but it is turned off in motherboard settings making Windows unable to detect it.

As you can clearly see there are a lot of scenarios around required tech and honestly it is a complete mess.

But lucky for you there are ways to find out do you possess the needed module in order to make an upgrade.

On your current computer on which you would like to make an upgrade in your current Windows OS press ⊞ WINDOWS + R to open the run dialog.

Inside run dialog type in TPM.msc and press ENTER to open Trusted Platform Module Management on Local Computer.

You will immediately receive information do you have the required module.

If everything is fine, you are good to go, however, if it says that compatible TPM cannot be found there is a chance that either you do not have needed hardware or it might be turned off inside motherboard settings.

Check motherboard UEFI

If you have a newer motherboard but Windows utility cannot detect TPM there is a chance that it might be turned off directly on your board.

In order to check this, you will have to boot up your PC into UEFI either by pressing the corresponding key when it is turned ON or from Windows reboot options.

Once you are inside UEFI you need to find security options and see if there is an option to turn ON or enable TPM.

Since every motherboard is different and has different UEFI software we cannot cover all of the permutations and the best we can do is hope that provided information is enough.

You can also visit your motherboard manufacturer to see instructions for your specific case.

Conclusion

TPM itself is generally an OK idea and I can surely see good sides of it but there is this lurking feeling that generally, Microsoft is not really concerned about the security of our data and that the real requirement for this is trying to battle software piracy.

I simply cannot trust company which introduced tons of telemetry tracking through ages and which has done everything in their power to battle non-legal use of their software.

I do not promote piracy but I support free choice and besides, who can tell me what will happen if TPM malfunctions, will I lose all of my data forever?

It is not so uncommon that TPM has malfunctioned in the past and it is only logical to presume it can do it again in the future but this time we will not have the choice not to use it, we will be forced into it.

If you like to learn and find out more about various Windows errors, and how to repair them go to our vast archive or use search to find articles that will explain and help you in solving your issue.
However, if you prefer to do things fast and with automatization then we are proposing to use an automated solution for your issues. The application that we are recommending is Advanced System Repair Pro
Advanced System Repair utilizes multiple tools all in one to give you a quick, simple, reliable, and very thorough diagnosis of your PC. It brings you all the tools you need in one program to clean, fix, protect, optimize and boost your PC!
1-Click Maintenance
All the tools to make it simple and easy! It's like having a professional technician at the click of a mouse.

Junk Cleaner
Keeping your computer free from unnecessary clutter also helps make your computer last longer. Like any other machine, if you keep it clean and take care of it, it will serve you better for longer!

Optimize background apps
Optimize applications background activity with the built-in Application Optimizer feature.

Disk Defrag
With a simple 1-click, Advanced System Repair speeds up your PC by assembling fragmented files on your machine and organizing them more efficiently.

Malware Removal
Finds and removes all types of harmful malware including trojans, worms, bots, adware, spyware, PUPs, and more!

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The all-in-one privacy suite to Clean Your Tracks & Protect Your Privacy! Make your computer safe, secure, and more efficient!

System Tweak/Optimizer
ASR will analyze your complete system and settings to adjust your PC to function at its maximum performance.

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Over time, as you install and uninstall applications, the registry can become cluttered with old entries and broken settings which can result in program crashes, and annoying messages and slow the computer down.
Visit our Advanced System Repair Pro Download page to inform yourself about all the benefits of this software and get a free trial copy of it.
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Excluding a folder from Windows Defender scan
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Troubleshoot Error 651 on Your PC

Fixing Error 651

Error 651 - What is it?

Are you a Windows 7 PC user? Are you experiencing error 651? If yes, then read on. We will discuss what is this error, the causes, and easy DIY solutions to help you resolve this issue immediately. Error 651 is a common Windows 7 error. This error occurs when you try to connect using your PPPoE connections. The error message is displayed in the following format:
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Further Information and Manual Repair

Here are some of the best and easiest solutions to resolve the error code 651 on your system immediately. These solutions are so easy to perform that you don’t need any technical expertise or knowledge to get started. So here we go!

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Solution 2: Try Power Cycling your Modem and your Router

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Solution 3: Clean and Repair the Registry

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Restoro Special Features

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Simple Manual to Fix Corrupted PST Files Quick

Fix Corrupted PST Files Quick

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Option 1 – Try to update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
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Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer. You can download the as C-Media USB Audio Class driver from the cmedia.com website.

Option 2 – Try to recreate the CMUDA.sys file

The first thing you can try is to recreate the CMUDA.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. Which is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.
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  • Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
  • From there, look for the file named sys and rename it to CMUDA.old.
Note: As you can see, the file’s extension has changed from .sys to .old.
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Option 3 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
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  • After that, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
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Option 4 – Try running the DISM tool

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Option 5 – Run System Restore

Running System Restore might also help in fixing Blue Screen errors related to the CMUDA.sys file.
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Malware Guide: How to Remove Solimba

How to Easily remove Solimba from your system

What is Solimba?

Solimba is a bundled executable program. It was created to be launched as a promotional tool to get advertisements loaded on a user’s system, upon installation. As a bundle, Solimba offers installation of various programs, with the objective of promoting various products and services. It utilizes unethical techniques, as in the case with adware tactics to influence or for want of a better word, hijack an Internet Browser to affect a website’s result on a search results page. In this assessment, Solimba distributed ads on Internet Explorer, Chrome, and Mozilla browsers, by hijacking various Internet Browsers to change the user's experience. (Images are shown below) Technical details about Solimba PUP include:
Digital Signature:  POPELER SYSTEM, S.L. Entry Point:   0x0000C1DC

Assessment of Solimba Potentially Unwanted Program

Solimba PUP is all about the ads. Once this executable is installed, it penetrates your computer system and sends ads all over your Internet Browser – Chrome, Internet Explorer, Mozilla Firefox, and the likes. For this assessment of Solimba.exe PUP, two installations were carried through. In layman's terms, I actually installed Solimba on two occasions to decipher the true nature of the PUP. It was shocking to find that both installations revealed different bundled programs and advertisements. In the first instance (as shown below), Solimba proved more aggressive in featuring ads for revenue advancements.
 Solimba employed aggressive advertising techniques
It’s important to note that hijacked results resulting from the installation of Solimba. This affected the results of the website on the Internet browser to boost its ranking, even without the use of a search engine. The advertisement displayed on the Internet Explorer search page routes the user to a software installation website. The utility tool in question was a “Windows 8.1 PC Repair” tool used to identify threats present on the Windows 8.1 OS.Advertisement shown on Chrome after Solimba Installation The advertisement displayed on the Chrome Browser search page routes the user to a health and beauty magazine website. This site advocates health and beauty, especially issues concerning weight loss. Several ads were visible on-site, displaying products to assist people in losing weight. During my installation of Solimba, the installation wizard underscored that four programs would be downloaded. These programs included N8Fanclub.com_KinoniRemoteDesktop, Lolliscan, PaceItUp, and SearchProtect. Interestingly, only two programs from the list were apparent or obvious. An N8Fanclub.com_KinoniRemoteDesktop file was made on the Desktop and SearchProtect was seen in “All Programs”, along with files stored on the computer’s Local Drive. The other programs that were “supposedly” installed remained concealed. A test was done to determine whether these were counted as extensions or add-ons to the varying web browsers but nothing was found on any of the tested browsers – Google Chrome, Internet Explorer, and Mozilla Firefox.

Description of 4 Installed Files

N8Fanclub.com_KinoniRemoteDesktop

When this file was initially found on the Desktop, a rootkit came to mind. A rootkit was used as a means to an end. Whoever was on the receiving end of this unwanted file would be able to connect to an infiltrated system without the knowledge of the user. After running the file to determine its behavior, nothing much happened. A message appeared indicating that the software couldn’t execute on the computer. That was pretty tricky since, to begin with, I didn’t place that specific file on the desktop but it came along with the territory and so I had to accept it. Further research online into N8Fanclub.com_KinoniRemoteDesktop proved very rewarding. A search of the entire file name was not able to do the trick so I had to do research on both terms separately. After landing on N8Fanclub.com, I was nicely asked to disable my adblocker. There seemed nothing harmful about the site. However, due to the fact that it was not what I initially installed, the program was an unwanted program. That’s exactly what Solimba does. It installs several other programs that were not requested by the user in an attempt to make money from advertising. The mere fact that this program got installed meant that it was to promote an online service.

KinoniRemoteDesktop

was a separate program. It was combined with N8Fanclub as a way to allow users to use their PC computer “as if they were sitting in front of it.” A user would be able to make use of a full web browser, watch Flash videos, play games, and even use office applications. This would be done from the user’s Nokia device. This is an advertisement at its best.

Lolliscan

This program did not allow me to see much since it didn’t leave a physical trace behind. However, during the installation, Lolliscan was listed as one of the four programs that would be installed. Overall, Lolliscan supposedly should be able to save people money since this form of the ad focuses on showing coupons when visiting sites such as Amazon. While this seems like a good deal, this ad will invade your personal space and distribute pop-ups at the most inopportune times.

PaceItUp

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SearchProtect

It’s known for hijacking your computer’s homepage. In fact, this addition is very stubborn and often possesses a challenge when a request to uninstall is made.

Further Information on Solimba

The second installation of Solimba also had its own dose of bundles to display. In comparison to the first installation, two programs from the bundle were different while two remained the same. two additional programs were installed along with the second installation of this bundle. These were dubbed Optimizer Pro and GamesDesktop. SearchProtect and N8Fanclub.com_KinoniRemoteDesktop remained triumphant and unbeatable. They were repeated within the installation. To completely remove Solimba from your computer, click here to download and install Spyhunter.
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If you are using UEFI and you encountered an error message that says, “Selected boot image did not authenticate”, then read on as this post will show you what to do it fix it. This kind of error indicates that UEFI is having an issue in figuring out if the boot image has tampered with. UEFI offers Secure Boot and if the boot image seems to be invalid, you won’t be allowed to boot into your computer. Aside from that, it could be that you may be using endpoint encryption and the software can’t validate the certificate. To fix the “Selected boot image did not authenticate” error in UEFI, you need to first check if the error has given any reference to any software that you might have for encryption. If it has, then you need to disable the Encryption tool to resolve the problem. In addition, you could also try to disable Secure Boot or perform Startup Repair in case the disabling Encryption tool didn’t work. For more details, make sure to use each one of the options provided below as a reference.

Option 1 – Try to disable the Encryption tool

The first thing you can do to fix the “Selected boot image did not authenticate” error is to disable the Encryption tool. Many users reported that some encryption tools like the ESET Endpoint Encryption won’t let them boot into the computer if the system manufacturer does not include the correct certifications as a part of the UEFI BIOS. And since there is no way to bypass this, you have to disable Secure Boot in order for you to boot into your computer.

Option 2 – Disable the Secure Boot in the BIOS

Disabling the Secure Boot in the BIOS settings is definitely recommended to resolve the error. To disable Secure Boot, here’s what you have to do:
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  • Next, go to Settings > Windows Update. From there, check if there is anything that you have to download and install if you see any available updates. Usually, OEMs send and update the list of trusted hardware, drivers, and operating systems for your computer.
  • After that, go to the BIOS of your computer.
  • Then go to Settings > Update & Security > Advanced Startup options. If you click on Restart Now, it will restart your computer and give you all the advanced options.
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  • Select the UEFI Firmware Settings which will take you to the BIOS.
  • From there, go to the Security > Boot > Authentication tab where you should see Secure Boot. Note that every OEM has its own way of implementing the options so it varies.
  • Next, set Secure Boot to Disabled and set Legacy Support to On or Enabled.
  • Save the changes made and exit. Afterward, your computer will reboot.

Option 3 – Try to run the Automatic Repair Utility

If disabling Secure Boot did not fix the problem, you might also want to run the Automatic Repair utility in fixing the error. To do so, follow the steps below.
  • You can start by booting into the Advanced Recovery Mode.
  • After that, select Troubleshoot > Startup Repair.
  • Next, follow the on-screen instructions that appear on the screen and finish the Automatic Repair process.
  • Now check if the block is gone once the reboot is completed.
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Fixing Error 0xc0000005 in Windows
If you encounter Error 0xc0000005 when you try to launch a program on your Windows 10 computer then this means that Windows was unable to process the files and the configuration correctly needed in order to run the program properly. You can encounter this kind of error with an installed program and even as the installer for a particular program. To fix this error, this post will provide you with some potential fixes that might help. Error 0xc0000005 occurs due to Access Violation which happens when a user tries to open a program and this error code may be accompanied by any of the following three error messages:
  • The application was unable to start correctly
  • Access violation Exception Error
  • Windows Installation Error
To fix this error, you need to follow the given options below carefully but before you do that, you can try to use System Restore Point first to put your computer back to its previously known stable state.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
After performing System Restore check if Error 0xc0000005 is now fixed or not. If not, then make sure to use the options given below to resolve the problem.

Option 1 – Update or rollback drivers

If the System Restore didn’t work, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 2 – Try running the System File Checker Scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing Error 0xc0000005. SFC is a built-in command utility which helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Now restart your computer.

Option 3 – Run the Windows Memory Diagnostic tool

Since this error could be caused by some issues in the memory, you can try running the Windows Memory Diagnostic tool and see if it helps.
  • Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
  • After that, it will give two options such as:
    • Restart now and check for problems (Recommended)
    • Check for problems the next time I start my computer
  • Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.
Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 4 – Try recreating the Boot records

If your system files are infected and modified by some malware, then it’s no wonder why you’re getting Error 0xc0000005 since this error can also be due to malware. To fix this, you can try to recreate the boot records on your computer. How? Follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “cmd” in the field and hit Enter to open Command Prompt.
  • After that, type in each one of the following commands below and hit Enter right after you input each one of them.
    • Del D:WindowsSystem32xOsload.exe
    • Del D:WindowsSystem32xNtKrnl.exe
    • Del D:WindowsSystem32Driversoem-drv64.sys
    • attrib c:bootbcd -h -r –s
    • ren c:bootbcd bcd.old
    • bootrec /rebuildbcd
  • After you input the listed commands above, it will recreate all the files needed inside the boot record.

Option 5 – Try turning off Data Execution Prevention or DEP

You might want to turn off Data Execution Prevention or DEP if it could be the one that’s blocking your process to run a particular program. To disable DEP, refer to the steps below.
  • Type “cmd” in the Start Search and then right-click on Command Prompt from the results and select Run as Administrator.
  • After that, type the following command and hit Enter to disable DEP:
bcedit.exe /set {current} nx AlwaysOff
  • Restart your computer.

Option 6 – Try to fix Registry

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
  • After that, go to this registry path: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionWindows
  • From there, double click on LoadAppInit_DLLs located at the right side of the panel and change its value from “0” to “1”.
  • Now restart your computer.

Option 7 – Try checking RAM

You can also check RAM physically and see if it is in an operable condition. You might want to consider replacing it and see if it fixes the error.

Option 8 – Try to disable your antivirus program temporarily

Disabling the antivirus program or any security software installed in your computer might help in resolving the error since there is a good chance that it’s blocking the program from execution due to suspicious behavior. Just don’t forget to enable the antivirus program back again.

Option 9 – Troubleshot the problem in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing Error 0xc0000005. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 10 – Try resetting Windows 10

To fix this error, you can try resetting Windows 10. Doing so won’t get rid of any file in your system – instead of erasing all your media files and documents, this reset option resets all the system settings and files.
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How to Fix Windows 10 Error 80240020

How to Fix Windows 10 Error 80240020

Error Code 80240020 – What is it?

Users who receive Error Code 80240020 when attempting to install and/or upgrade to Microsoft Windows 10, are receiving the error because the Windows 10 installation folder is either corrupted or unfinished. As a result of this error code, your download and the subsequent update will not process correctly. Users who receive this code do not have to do anything specific, as it might mean that they are attempting to update before their system is ready. These users can simply wait for their computer to prompt them for the update, and then follow the on-screen instructions for the update. However, if a user is seriously wanting to update to Microsoft Windows 10 prior to the prompt, there are ways around error code 80240020. Common symptoms include:
  • A dialog box appears with the Error Code 80240020
  • Microsoft Windows 10 upgrade is unsuccessful or freezes in the process of updating and displays the error code message.

Solution

Restoro box imageError Causes

This error is only caused by one type of issue, and that is unfinished or corrupted files being present in the Windows 10 installation folder.
  • Files that are unfinished in the Windows 10 installation folder are a result of the download not processing correctly, therefore the update is not successful because your computer does not have the files that it needs.
  • Files that are corrupted in the Windows 10 installation folder are a result of either a faulty download or preexisting corrupted files that need to be purged.
Until your system is ready to download the new Microsoft Windows 10 upgrade, you will be unable to install the upgrade. As stated, you have the option of waiting for your system to prompt you to download (which means that your system has made the necessary changes to its own files and is ready for the upgrade), or you can use the following steps to correct the issue yourself.

Further Information and Manual Repair

Users and Microsoft Tech Support personnel have discovered three methods to correct error code 80240020. Each of these methods should be attempted by someone who is comfortable with computer software and programs. Anyone who is not comfortable with software should either contact Microsoft Support or wait for their computer to prompt them for the Microsoft Windows 10 upgrade.

Method 1:

  1. Back up the Registry of your operating system.
  2. Find the Registry Key: [HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdateOSUpgrade]
  3. Note: this Registry Key should already exist, if it does not exist, create it.
  4. Create a brand new DWORD Value that is named AllowOsUpdate
  5. Set the Value to 0x00000001.
  6. Close and reopen your Control Panel.
  7. Restart the Microsoft Windows 10 upgrade.

Method 2:

  1. Download the Microsoft Windows 10 ISO (installation device) from the following website: http://www.microsoft.com/en-us/software-download/windows10
  2. Users must select the appropriate ISO, either 32 bit or 64 bit, depending upon their individual computer.
  3. Extract the ISO file to a separate USB device or burn the program to a compact disc.
  4. Run the Microsoft Windows 10 upgrade directly from the software that you have thus created.

Method 3:

  1. Access the files on your computer via MY COMPUTER
  2. Under the C: drive, access the WINDOWS folder
  3. Select the SOFTWARE DISTRIBUTION folder, followed by the DOWNLOAD folder.
  4. Delete any files within this download folder.
  5. If you are unable to delete these files, open the command prompt (CMD) as the administrator, and type “net stop wuauserv” into the CMD prompt window. Press ENTER. This should allow you to delete the files from step 4.
  6. Once the files are deleted, open and run the CMD as the administrator and type “wuauclt.exe /updatenow”. Press ENTER.
  7. Access the WINDOWS UPDATE folder from your control panel, the update and download should resume without further interference from the user.
As with any other error codes, if the above methods do not rectify the issue, it may be necessary to download and install a powerful automated tool to rectify error code 80240020.
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Fix error 0x00000709 when connecting a Printer
One of the most common and bothersome issues with a printer is when it refuses to get configured or set up on your computer. Thus when your printer has some configuration issues, you will most likely encounter the error 0x00000709. This occurs if there is already a default printer set and configured or Windows does not want to configure the new printer at all. The operation could not be completed (error 0x00000709), Double check the printer name and make sure that the printer is connected to the network. Today, we will try two fixes that may help you get rid of this error.

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try to use some Registry tweaks to add the Printer

You might want to use some tweaks to add the Printer but before you proceed, make sure to create a System Restore Point so that if anything goes out of hand, you can always undo the changes you’ve made.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
  • When a UAC or User Account Control prompt appears, click Yes.
  • Once you’ve opened the Registry Editor, go to the following key location:
HKEY_CURRENT_USERSoftwareMicrosoftWindows NTCurrentVersionWindows
  • From there, double click on the file named “Device on the right side pane under the Windows folder.
  • Now add the name of your printer in the Value Data field as you can see below and then click the OK button.
Note: As you can see on the image above, you must not change the “.winspool.Ne02:” part and only the first one which is the name of your printer.
  • After that, you will get a message that says, “Cannot edit Device: Error writing the value’s new contents, simply click on OK again. You have to take note of the existing permissions before you proceed to the next step. Once you’ve added the Printer, make sure to reverse the changes you’ve made to the Permissions.
  • Now right click on the Windows folder located on the left pane and click on Permission.
  • Select Restricted under the Group or user names section.
  • Then check the checkboxes for “Full Control”, “Read” and “Special Permissions” under the Permissions for RESTRICTED section.
  • After that click the Apply button and then OK to save the changes made.
  • Next, right-click on the file named “UserSelectdDefault” and select Rename to rename it to your printer’s name.
  • Now restart your computer to successfully apply the changes made.
  • After the printer is added, don’t forget to reverse the Permission changes you’ve made early on.

Option 3 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.
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