Recently, a number of Windows 10 users reported that they were not able to use Cortana properly because it wasn’t able to connect to the internet. According to these users, Cortana won’t connect to the internet even when their internet connection is stable. According to security experts, this issue is confirmed to occur only with Microsoft accounts. This problem might have something to do with a proxy server that interferes with Cortana. There were reports that this issue was caused by a proxy that was filtering the network connection which also happens to interfere with Cortana’s ability to adapt search results and queries based on the user’s location. It could also be caused by some glitch in the home network or your Microsoft account information is inconsistent or your Microsoft account has to be verified. Here are some suggestions that could help fix the connection issue in Cortana, just start with the first one and work your way down until you encounter an option that fixes the problem.

Option 1 – Restart or reset your modem or router

The first thing you can try is restarting or resetting your modem or router. All you have to do is unplug the power cable of the modem and then plug it back in after a few seconds. You could also use the reset button of the modem at the back if it is one. But before you press the reset button, keep in mind that it will erase all the connection credentials and it will be set back to its default settings. After rebooting the network, you can restart your computer to force your modem or router to reassign an IP address to your computer.

Option 2 – Restart Cortana

Restarting Cortana can help you resolve the issue.

• To restart Cortana, open the Task Manager, right-click on Cortana and select the “End process” option.
• Then go to the File tab and select “Run new task”.
• After that, type in “cortana.exe” and press Enter to restart the process.

Option 3 – Try to remove Proxy

Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 4 – Open another app that uses a Microsoft account

This might seem like an odd fix, however, a couple of users tried doing this and it worked for them as it allowed Cortana to connect to the internet again. In this option, you just have to launch another app that uses your Microsoft account information in the same way as Cortana, for instance, the Store app. Once you open the app, a prompt should appear along with a dialog box that allows you to update your Microsoft account with the information required. After that, restart your computer and check if Cortana is now able to connect to the internet or not.

Option 5 – Verify your Microsoft account

In some cases, Cortana might not be able to connect to the internet because your Microsoft account is no longer verified. This usually happens when you use a two-step authentication system with your Microsoft account. To verify it, just open Settings and click on Accounts. After that, check if you have a Verify hyperlink under your Microsoft account or not then click on Verify. Afterward, follow the next on-screen prompts to verify your Microsoft account. Once your account is verified, restart your computer.

Option 6 – Reset Cortana settings

• Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
• Restart your PC.
• After your computer boots, launch Cortana again and check.

Fixing IRQL_NOT_LESS_OR_EQUAL Error

IRQL_NOT_LESS_OR_EQUAL - What is it?

IRQL_NOT_LESS_OR_EQUAL error is a type of blue screen of death (BSoD) error. It is a typical Windows PC error that occurs even in the latest Windows versions. The IRQL_NOT_LESS_OR_EQUAL error occurs on the computer screen when a memory address triggers unauthorized access. This leads to the suspension of your login session. The computer screen turns blue.

Solution

Error Causes

IRQL_NOT_LESS_OR_EQUAL error occurs due to several reasons. However, the most common causes for this error code include:

• Incompatible device drivers
• The poor device driver installation
• Faulty hardware
• Disk fragmentation
• Registry issues
• Viruses and malware attack

Blue screen of death error codes like IRQL_NOT_LESS_OR_EQUAL is critical. If not resolved timely, this error code can pose serious threats to your PC. It can lead to system crash and failure, due to which you can also lose your valuable data stored in your system. How to Fix IRQL_NOT_LESS_OR_EQUAL Error Code?

Further Information and Manual Repair

Here are some of the best and easy DIY methods to resolve this error code on your PC:

1. Roll Back Drivers

If the underlying cause of IRQL_NOT_LESS_OR_EQUAL error is poor driver installation, then try this method to resolve the issue. This can be done by simply clicking the start menu. Once you click on it, go to the control panel, then double click the system icon and locate the System Properties window. After that, click the hardware tab and then the device manager button. Now locate the device you recently installed. Double click on the recently installed device driver, click the driver tab, and then the rollback driver button. This will take a while, so wait for the process to finish.  After that, reboot the system.

2. Run Hardware Diagnostic

The IRQL error may also be triggered by faulty hardware. To identify which hardware is causing the error to pop up, you will have to run a hardware diagnostic.

• For this, go to the start menu, type Memory Diagnostic in the search bar.
• Now access this tool and click on Diagnose your memory problems. As you click it, it will ask you to perform the check by either restarting the PC immediately or on the next restart.
• Select the immediate one to get going. The system will carry a scan on the memory and show you the list of problematic errors detected during the scan. To resolve this error then all you have to do is replace the piece of faulty hardware.

Nonetheless, if no faulty hardware is detected, this means the error is related to memory. If so, try method 3 to resolve.

3. Disable Memory Caching

To fix the IRQL_NOT_LESS_OR_EQUAL error, try disabling the memory caching option. This is called BIOS memory caching. This can be done by restarting your PC and pressing the BIOS setup keys to enter the settings screen. Mostly it is an F2 key, however, it may be different in some computers as the motherboards of different makes have their own respective keys. Once you enter the BIOS settings look for options stating memory settings. Access these options and disable the memory caching feature.

4. Scan your PC for Malware

As mentioned above this error message can also result due to the intrusion of malicious software like malware, viruses, and spyware. To detect and remove them from your PC, download an antivirus and perform a system scan. Remove the detected viruses and malware to resolve. Please note, antivirus installation may lower the speed of your PC.

5.  Repair Registry and Fragmented Disk

Due to poor PC maintenance, you may experience registry issues. The registry stores all the activities performed on the PC including the unnecessary pieces of information like junk files, internet history, temporary files, cookies, and other flies. Such files take up a lot of disk space. When there is not much space on the storage device, the new data is saved in fragments. This is called disk fragmentation. When this file becomes fragmented it takes time to rearrange the data and reunite it to run the fragmented file on your PC. If not resolved, this leads to registry issues and thereby generating various PC error codes including IRQL_NOT_LESS_OR_EQUAL errors. The best way to clean the registry and repair the fragmented disk is to download Restoro. This is an advanced and multi-functional PC Fixer. It is embedded with multiple system repair utilities including a powerful registry cleaner that detects all registry issues in seconds, removes and wipes out unnecessary files cluttering the registry, cleans and repairs the registry and the damaged files. Other utilities include an antivirus that detects privacy errors and all types of malicious software infecting your system. It also functions as a system optimizer which means by running this software on your PC you won’t be compromising on your system’s performance. The system optimizer utility boosts the speed of your PC. This tool is safe and efficient. It has a user-friendly interface and is compatible with all Windows versions. Click here to download Restoro and resolve the IRQL_NOT_LESS_OR_EQUAL error code right away.

If you encounter the BAD_SYSTEM_CONFIG_INFO Blue Screen error in your Windows 10 PC, then read on as this post will guide you in fixing this issue. Usually, this kind of Blue Screen error is caused by some issues with the Boot Configuration Data file. The main issue inside of the Boot Configuration Data file is that either some boot order files or older files might be in conflict with the newer ones or the stable ones and thus triggering the BAD SYSTEM CONFIG INFO Blue Screen error. This kind of Stop error also indicates that there is an error in the Windows Registry which is why you need to update potential culprit drivers as well as edit some entries in the Registry if need be. But before you get started, make sure that you create a System Restore Point first. After creating a System Restore Point, try to boot your computer into Safe Mode and then restart your computer normally. However, if it doesn’t work, proceed to the given options below.

Option 1 – Run System Restore

Performing System Restore might help you in fixing the BAD SYSTEM CONFIG INFO Blue Screen error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 2 – Update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Try fixing the Windows Registry files

In order to fix the Windows Registry files, you need to make a bootable Windows 10 USB drive and then boot your PC using it. To do so, refer to the steps below.

• Once you see the Welcome Screen, click on Next.
• Then click on the “Repair your computer” option located on the bottom-left section of the window.
• Next, click on Troubleshoot > Advanced Options > Command Prompt.
• After opening Command Prompt, execute each one of the commands listed below in the sequence that they are given:
  • CD C:WindowsSystem32config
  • ren C:WindowsSystem32configDEFAULT DEFAULT.old
  • ren C:WindowsSystem32configSAM SAM.old
  • ren C:WindowsSystem32configSECURITY SECURITY.old
  • ren C:WindowsSystem32configSOFTWARE SOFTWARE.old
  • ren C:WindowsSystem32configSYSTEM SYSTEM.old
• After executing the commands given above, type in the next ones below and make sure to execute them in the given sequence below.
  • copy C:WindowsSystem32configRegBackDEFAULT C:WindowsSystem32config
  • copy C:WindowsSystem32configRegBackSAM C:WindowsSystem32config
  • copy C:WindowsSystem32configRegBackSECURITY C:WindowsSystem32config
  • copy C:WindowsSystem32configRegBackSYSTEM C:WindowsSystem32config
  • copy C:WindowsSystem32configRegBackSOFTWARE C:WindowsSystem32config
• Now type “exit” to close Command Prompt.
• Restart your PC for the changes to take effect.

Option 4 – Run a Memory Check to test RAM

On the other hand, you can also fix the BAD SYSTEM CONFIG INFO Blue Screen error by running a Memory Check using the Windows Memory Diagnostic. Refer to these steps to do so.

• Tap the Win + R keys to open the Run dialog box.
• Then type “mdsched.exe” in the field and hit Enter to open the Windows Memory Diagnostic.
• After that, the Windows Memory Diagnostic will give out two options such as:

1. Restart now and check for problems (recommended)
2. Check for problems the next time I start my computer

• Select any of the given options. After that, your computer will restart and check for memory-based issues upon the restart. If there are any issues, it will automatically them.

Option 5 – Rebuild BCD files and repair MBR files

Like what you did on the third option above, you also have to make a bootable Windows 10 USB drive for this option and then boot your Windows 10 PC using it.

• Once you get to the Welcome Screen part, click on Next.
• Afterward, click on the Repair your computer option located on the bottom-left part of the window.
• Then click on Troubleshoot.
• Next, select the Advanced Options and then Command Prompt.
• Once Command Prompt has been pulled up, enter each one of the following commands and in the sequence that they are given to rebuild BCD files and repair MBR files:
  • bootrec /repairbcd
  • bootrec /osscan
  • bootrec /repairmbr

• Now type “exit” to close Command Prompt and then restart your computer to successfully apply the changes made.

If you are tried encrypting or decrypting a file using the default EFS engine but you receive an error message instead saying, “Error Applying Attributes, An error occurred applying attributes to the file: The specified file could not be decrypted”, read on as this post will help you sort out the problem. If you encounter this error you can use the error code in it. You will most likely get error code 0x80071771. This kind of error occurs when the File Explorer’s copy and paste feature was not able to read the source file being encrypted or decrypted. It could also occur if you try to access a file that has been on another computer previously.

To fix error code 0x80071771 when decrypting or encrypting a file, refer to the instructions provided below.

Step 1: You need to check first if you can decrypt the files encrypted by EFS. However, if you can’t, just proceed and then take full control of the file. Step 2: To take control of the file, open File Explorer and right-click on the partition, and then click on Properties. Step 3: After that, click on the Edit button under the Security tab. Step 4: Next, make sure that “Everyone” is selected under the Group or user names section. Step 5: Afterwards, the Permissions for Everyone section will be activated. Just make sure that all the checkboxes for Allow are checked and then click on the Apply button. Step 6: Once you’re done, click on the Advanced button. This will open a new window labeled Advanced Security Settings. From there, click on the Change link under the Owner section. Step 7: Now type your account name in the field and click on Check Names to verify the account name and click OK. Step 8: After that, select the “Replace owner on sub-containers and objects” option and then click OK. Step 9: Next, select Administrators in the Group or User names list and select Full Control in the Permissions for Administrators panel and click OK.

One of the important functions in the Windows operating system is the Task Scheduler. It can automatically run various tasks at a certain time where you’ll have to add a task that needs to be executed and then choose the time it has to run at. So when that time comes, the Task Scheduler will run the task automatically. However, some users reported getting an Error 0x80070057 where the Task Scheduler fails to start. This kind of error may be due to a disabled service that prevents the service from running. It is also possible that the antivirus program interfered with the task – it could be that the Task Scheduler is somewhat in the block list since the antivirus adds it to the list automatically when it’s installed. On the other hand, it could be that you lack administrator-level privilege which is why the Task Scheduler was not able to carry out the task. To fix this issue, here are some suggestions you can try.

Option 1 – Try to restart the Task Scheduler service

As mentioned, it is possible that the Task Scheduler service could be disabled. You could have disabled it when trying to enhance your computer’s performance and whatnot. Thus, you need to verify if it’s running or not and then restart it.

• First, you need to tap the Win + R keys on your keyboard to open the Run dialog box.
• Next, type “services.msc” in the field and click OK or tap Enter to open the Windows Services Manager.
• You will see a list of Services and from there, look for the Task Scheduler service and double click on it.
• After that, go to the General tab and click on the Startup Type options and then select “Automatically” from the given list.
• Click on the “RUN” option and select the “Restart the Service” option.
• And click on the “After Second Failure” option and then select the “Restart-Service” option again.
• Now click on the “After Subsequent Failures” tab and select the “Restart the Service” option.
• Finally, click on the Apply and OK buttons and then run the Task Scheduler and see if the issue is now fixed.

Option 2 – Try to temporarily disable the anti-virus program

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed in your computer. Thus, disabling them or any security software installed on your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like the Task Scheduler Error 0x80070057 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program for the meantime and check if it fixes the error or not.

Option 3 – Run the Task Scheduler with an administrator account

Like pointed out, the Task Scheduler Error 0x80070057 may be due to the lack of admin privileges. Thus, you have to log in to an administrator account and try running the Task Scheduler again. It is also recommended that the administrator account you’re going to use as a password when logging in.

Option 4 – Repair the Task Scheduler by deleting corrupted tasks

Note that a single corrupted file can cause big problems so this option is quite important. And for you to delete a corrupted task or any task from the Task Scheduler, you have to use the Registry Editor if you are not able to use the Task Scheduler interface. To do so, follow these steps:

• Tap the Win + R keys to open the dialog box for Run.
• Next, type in Regedit and click on OK or tap Enter to open the Registry Editor.
• Then navigate to this path: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheTree

Note: In this path, you can see all the tasks that are currently set in the Task Scheduler. And since it would be hard to tell which one of them is corrupted, you have to delete the latest one in Task Scheduler last. But before you do so, make sure that you take note of the ID of the tasks. And for you to get the ID, you have to select the task you wish to delete and double click on the ID string located on your right-hand side, and then copy it in the Notepad.

• Right-click on the task name and then delete it.
• After that, delete the very same GUID which you have copied earlier from these folders:
• ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheBoot
• ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheLogon
• ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheMaintenance
• ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCachePlain
• ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheTasks

Note: You might not see the same GUID from these folders but if you see it, delete it right away.

• Next, navigate to this location: C:/Windows/System32/Tasks
• Delete the very same tasks you just deleted from the Registry Editor.
• Restart your PC and check if the Task Scheduler is back to its normal state or not.

Windows has a lot of built-in tools that help you fix tons of system-related issues. One of them is the System File Check which is the tool you can use to conveniently replace potentially corrupted or missing system files with good ones. But what happens when it does not work? Well, you’ve come to the right place as in this post, you will be guided on how you can replace a corrupted single Windows system file manually with a known good copy of the file if the System File Checker scan is not working. When you encounter this issue with the System File Checker, it will be unable to replace the corrupted system files and returns an error message instead. And so to fix and replace corrupted system files in your Windows 10 computer without the help of System File Checker, you can refer to the instructions provided below. Step 1: First, you need to open the log files listed below and identify which particular file has been corrupted:

• %userprofile%Desktopsfcdetails.txt
• Log %WinDir%LogsCBSCBS.log

Step 2: You will see all the details on the given log files. Once you find out the name and the path of the file, you have to take ownership of this corrupted system file. Step 3: To take ownership of the corrupted file, you need to pull up Command Prompt by tapping Win + R keys on your keyboard and then type “cmd” and tap Enter. Step 4: After opening Command Prompt, type and enter the command below to execute it:

takeown /f FileNameAndPath

Note: In the given command, “FileNameAndPath” represents the name and the path of the corrupted file. For instance, the corrupted file is named “wuapi.dll”, then you need to type “takeown /f C:/Windows/System32/wuapi.dll” Step 5: Next, you need to grant administrators full access & control to the corrupted file and you can do that via Command Prompt again. Step 6: In the elevated Command Prompt, type and enter the following command to execute it:

icacls FileNameAndPath /GRANT ADMINISTRATORS:F

Note: We’re going to use the wuapi.dll again as an example. So the command should be like this: icacls “C:/Windows/System32/wuapi.dll /grant administrators: F”. Step 7: Now all that’s left to do is replace the corrupted system file with a good copy from a trusted source. Once you have a copy, open an elevated Command Prompt again and execute the following command:

copy NewFileLocation FileNameAndPath

Note: In the command given above, the “NewFileLocation” is the location where you have saved the copy of the file. For instance, if you’ve saved it on your desktop, this is how it should look: “copy C:/Users/<username>/Desktop/wuapi.dll C:/windows/system32/wuapi.dll”

If you suddenly encounter the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL Blue Screen error on your Windows 10 computer along with the error codes, 0x000000D5, 0xb10BBD9E, 0x0D82DA24, 0Xfecd479D, 0x779827CB then read on as this post will provide you some troubleshooting tips that could help you resolve the BSOD error. Getting this kind of BSOD error means that a driver has referenced memory that was freed earlier and it could also mean that the Driver Verifier Special Pool option has caught the driver accessing memory which was freed earlier. Follow the given options below to fix the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL BSOD error.

Option 1 – Use the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues.

• Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
• After that, select the option “Create custom settings”.
• Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
• Next, select the option “Select driver names from a list” option.
• Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
• Then click on the Finish button.
• Open Command Prompt as administrator and execute this command – verifier /querysettings
• The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
• Open the Command Prompt as admin again and run this command – verifier /reset
• The command will reset the Driver Verifier. Once the process is done, restart your PC and check.

Option 2 – Try updating SSD firmware

If you have installed SSD on your computer recently and you have started getting the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL Blue Screen error since then you may have to update the SSD firmware. To fix this, you can download the Intel Solid-State Drive Toolbox from the official website. This toolbox is compatible with Windows 10 and Windows 7 and later versions.

Option 3 – Try running the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 4 – Try running Microsoft’s online Blue Screen Troubleshooter

If running the built-in Blue Screen Troubleshooter didn’t work, you can also try running Microsoft’s online Blue Screen Troubleshooter. All you have to do is go to Microsoft’s website and from there, you will see a simple wizard that will walk you through the troubleshooting process.

Option 5 – Try to reinstall or update device drivers of recently installed hardware

If the first few options didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 6 – Try disabling Hardware Acceleration

You might want to disable Hardware Acceleration system-wide or for a particular program like Google Chrome and see if it resolves the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL BSOD error

Like in Windows 10, Windows 11 will also support God mode to be enabled and used. For those readers that do know what God mode is, let me explain it in simple terms. God mode is the icon on the desktop that once clicked will open and let you adjust every option in the control panel and some hidden features for Windows inside one application. There are a lot of advantages to having this one-click fast access to features, especially if you are a power user. Luckily creating such an awesome icon and enabling God mode is very easy to accomplish, all you have to do is:

1. Create a new folder where you want to have the God mode icon
2. Rename folder exactly: {ED7BA470-8E54-465E-825C-99712043E01C}
3. Enjoy God mode

As you can see creating and accessing all settings at your fingertips is much easier than most people think. Enjoy your ultimate access to Windows 11 features and if you wish you can drag and drop sections from it into the desktop or anywhere for easy access to that specific topic.

System restore is usually the go-to tool when something goes bad in Windows, we fire it up and roll back Windows in the state when everything was working fine. But what if Windows does not want to boot? Can we use system restore in that case? The answer to that question would be yes, yes we can.

1. Boot interrupt Windows 10 by starting your PC and as soon as you see the Windows logo; press and hold the power button to force a shutdown.
2. Repeat this 2-4 times and Windows will open up the Advanced Startup Options menu for you.
3. At the Advanced Startup Options screen, select Advanced Options.
4. Select Troubleshoot.
5. Under the Advanced options screen, select System Restore.

or if you prefer, use Windows USB installation.

1. Boot the faulty PC using the Windows 10 installation media.
2. The Windows Setup dialog box will appear.
3. Set the Time and currency format, Keyboard or input method, and the language to install.
4. Click Next.
5. Click on Repair your computer from the lower-left corner.
6. From the Choose an option screen, click on Troubleshoot.
7. Click Advanced Options in the Troubleshoot screen.
8. In the Advanced Options screen, click System Restore.
9. Windows will take some time to prepare System Restore. It may even restart your computer or device.
10. When System Restore is ready, you will be prompted to choose a user account to continue.
11. Select an account that is set as administrator on your Windows 10 computer or device.
12. At the next screen, change the keyboard layout if you want and then input the password for that account.
13. Click the Continue button.

If you are trying to install a Feature Update in Windows 10 but you got the error code 0x80190001, then it means that there is something wrong with the installation files. The installation files are either corrupted or some of them failed to be downloaded. On the other hand, the issue might also have something to do with a driver issue. When you encounter error 0x80190001, you will see the either of following error message on your screen:

“Something went wrong Couldn’t download Windows 10, please check your network settings and try again. You can contact Microsoft support for help with this error. Here’s the error code 0x80190001”. Or: “An unexpected error was encountered while attempting to download files required for the upgrade”.

Here are some fixes that could help you resolve the error 0x80190001. Follow them carefully.

Option 1 – Run the Network Troubleshooter

As mentioned in the error message the issue might have something to do with the network settings of your computer so you can try to run the Network Troubleshooter and then try updating or installing Windows 10 again.

Option 2 – Update Network drivers

• Tap the Win + R keys to launch Run.
• Type in msc into the box and tap Enter or click OK to open the Device Manager.
• After that, look for Network Adapters from the list of device drivers displayed. Once you find it, expand it to see the Network drivers.
• Right-click on it and select the option “Uninstall device” – do the same thing for the other Network drivers.
• Restart your PC so Windows can detect and reinstall the drivers you just uninstalled.

Option 3 – Use Storage Sense to clean up temporary and junk files

• Open Setting > System > Storage from the WinX Menu.
• From there, you will see a list of all the local and connected storage devices along with the details on the free space.
• Now make sure that the Storage Sense feature is turned On then go find a link that says “Free Up Space” and click it to open.
• After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
• Windows Upgrade Log Files
• The system created Windows Error Reporting Files
• Thumbnails
• Temporary Internet Files
• Previous Windows Installation Files
• Delivery Optimisation Files
• DirectX Shader Cache

Note: Once you’re done freeing up space on your drive, try to run the setup file again.

Option 4 – Delete the contents in the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. A lot of users tried deleting the files in this folder to fix the problem and so far it has worked. Like them, you can try clearing the Windows Update cache by simply deleting the contents of the folder named “SoftwareDistribution” since Windows apparently can’t clear and re-download the update contents once they are corrupted. Thus, deleting the contents of this folder will make Windows download the contents again which will fix the problem. To do that, follow the steps below.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net stop bits

• After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
• Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv net start bits

 Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Option 5 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it is also known to help users resolve Windows Update errors like error 0x80190001.

Option 6 – Try to disable your antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 7 – Try to use the Media Creation tool

The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.

• After making the bootable drive, you need to plug it into your computer and then reboot.
• Next, tap the F10 or Esc key to open the boot options.
• Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.