If you wish to continue where you have left off when you signed out of Windows follow this guide and learn how to continue your work after signing in, restart apps in your Windows. You can set Windows 10 to Automatically save your restartable apps when you sign out and restart them after you sign in. Here’s how:

1. Right-click on the Windows logo to open the secret menu
2. Select Settings
3. Click open Accounts
4. From the left side, select Sign-in options
5. Scroll down till you see Restart apps setting
6. Toggle the Automatically save your restartable apps when you sign out and restart them after you sign in setting to On position

InboxAce is a browser extension for Google Chrome developed by Mindspark and gives users easy access to the most popular email clients with just 1 click away. This extension changes your default search engine, as well as your home page to MyWay.com. Several anti-virus scanners have marked this extension as a Browser Hijacker due to its information mining nature.

While installing this extension monitors user browsing activities. It logs the website you visit, the links you click, the products you buy, basically everything that you do in a browser. This information is later used to display unwanted targeted ads that are injected into your search results.

About Browser Hijackers

Browser hijacking means that a malicious code has power over and modified the settings of your internet browser, without your consent. Browser hijacker malware is designed for many different reasons. Typically, it will drive users to particular websites which are looking to increase their advertising campaign revenue. Many people believe that these kinds of sites are legitimate and harmless but that is incorrect. Almost every browser hijacker poses an actual threat to your online safety and it is vital to classify them under privacy risks. Browser hijackers can also permit other malicious programs without your knowledge to further damage the computer.

How to determine if your browser has been hijacked

Signs that an internet browser is hijacked include: the home page of your respective browser is changed unexpectedly; you observe new unwanted favorites or bookmarks added, usually directed to ad-filled or pornography sites; default online search engine is modified; find new toolbars which you did not add; unstoppable flurries of popup advertisements show up on your computer screen; your browser gets slow, buggy, crashes very often; Inability to navigate to particular sites, especially anti-malware and also other security software sites.

How it infects your PC

Browser hijackers might use drive-by downloads or file-sharing websites or an e-mail attachment in order to reach a targeted computer. They also come from add-on applications, also known as browser helper objects (BHO), browser extensions, or toolbars. Other times you may have unintentionally accepted a browser hijacker as part of a software bundle (usually freeware or shareware). A good example of some notorious browser hijackers includes Conduit, Anyprotect, Babylon, DefaultTab, SweetPage, Delta Search, and RocketTab, but the names are continually changing. Browser hijackers can disrupt the user’s web surfing experience greatly, record the websites frequented by users and steal private information, cause problems in connecting to the internet, and then finally create stability problems, making applications and systems crash.

Tips on how to get rid of browser hijackers

Some types of browser hijackers can be effortlessly removed from your PC by deleting malicious software or any other recently installed freeware. But, most hijackers are extremely tenacious and need specialized applications to eliminate them. And there’s no denying the very fact that the manual repairs and removal methods could be a difficult job for a novice PC user. On top of that, there are many risks connected with tinkering around with the system registry files. Anti-malware software is very effective with regards to picking up and eliminating browser hijackers that normal anti-virus application has overlooked. SafeBytes Anti-Malware will counter persistent browser hijackers and provide you real-time computer protection against all types of malware. In addition to anti-malware, a system optimizer program, similar to Total System Care, could help you fix Windows registry errors, get rid of unwanted toolbars, secure your online privacy, and increase overall computer performance.

Find Out How To Install Safebytes Anti-Malware On An Infected PC

Malware can cause all sorts of damage once they invade your computer, starting from stealing your personal details to deleting files on your computer system. Some malware goes to great lengths to stop you from installing anything on your computer system, particularly antivirus programs. If you’re reading this, odds are you’re stuck with a malware infection that is preventing you to download or install the Safebytes Anti-Malware program on your PC. There are a few fixes you could try to get around with this particular problem.

Remove viruses in Safe Mode

If any virus is set to run automatically when Windows starts, entering Safe Mode could very well block this attempt. Just the minimum required programs and services are loaded when you start your PC into Safe Mode. The following are the steps you have to follow to boot into the Safe Mode of your Windows XP, Vista, or 7 computers (visit Microsoft website for instructions on Windows 8 and 10 computers). 1) At power-on/startup, tap the F8 key in 1-second intervals. This will bring up the Advanced Boot Options menu. 2) Use the arrow keys to choose Safe Mode with Networking and press ENTER. 3) When you are into this mode, you should have online access once again. Now, make use of your browser normally and navigate to https://safebytes.com/products/anti-malware/ to download and install Safebytes Anti-Malware. 4) After installation, do a full scan and let the program eliminate the threats it finds.

Switch over to an alternate web browser

Some viruses may target vulnerabilities of a particular web browser that block the downloading process. If you’re not able to download the security software using Internet Explorer, this means malware could be targeting IE’s vulnerabilities. Here, you must switch to another browser such as Firefox or Chrome to download Safebytes software.

Make a bootable USB anti-virus drive

Another option is to save and operate an anti-malware program completely from a Thumb drive. Adopt these measures to run the antivirus on the affected computer. 1) On a clean computer, install Safebytes Anti-Malware. 2) Plug the Thumb drive into the clean computer. 3) Double click on the exe file to open the installation wizard. 4) When asked, select the location of the USB drive as the place where you would like to put the software files. Follow activation instructions. 5) Unplug the pen drive. You may now utilize this portable anti-virus on the affected computer system. 6) Double click the EXE file to open the Safebytes tool right from the pen drive. 7) Simply click “Scan Now” to run a complete scan on the affected computer for viruses.

A Look at the Best AntiMalware Program

If you are looking to download the anti-malware program for your PC, there are various tools in the market to consider but you just cannot trust blindly anyone, irrespective of whether it is paid or free program. Some are very good ones, some are ok types, and some are just bogus anti-malware programs that could ruin your computer themselves! You should select one that is dependable, practical, and has a strong reputation for its malware source protection. When considering commercial antimalware tool options, many people select well-known brands, such as SafeBytes, and they are quite happy with it. SafeBytes is a powerful, real-time anti-malware application that is designed to assist the typical computer end user in safeguarding their computer from malicious internet threats. When you have installed this software, SafeByte's state-of-the-art protection system will make sure that no viruses or malware can seep through your personal computer.

SafeBytes anti-malware takes PC protection to a totally new level with its enhanced features. Here are some of the features you will like in SafeBytes.

World-class AntiMalware Protection: Built on a greatly acclaimed anti-virus engine, this malware removal application can detect and remove numerous obstinate malware threats like browser hijackers, PUPs, and ransomware that other typical antivirus programs will miss. Active Protection: SafeBytes gives you round-the-clock protection for your computer limiting malware intrusions instantly. This software will constantly keep track of your computer for suspicious activity and updates itself continuously to keep abreast of the constantly changing threat landscape. Extremely Speed Scanning: SafeBytes’s virus scan engine is one of the fastest and most efficient in the industry. Its targeted scanning highly increases the catch rate for malware that is embedded in various computer files. Safe Web Browsing: SafeBytes checks and gives a unique safety rating to each and every website you visit and block access to web pages known to be phishing sites, thus protecting you from identity theft, or known to contain malicious software. Light-weight: SafeBytes gives total protection from online threats at a fraction of the CPU load because of its advanced detection engine and algorithms. Premium Support: Skilled technicians are at your disposal 24/7! They will promptly resolve any technical issues you might be experiencing with your security software. On the whole, SafeBytes Anti-Malware is a solid program as it has lots of features and could detect and remove any potential threats. You can rest assured that your PC will be protected in real-time as soon as you put this tool to use. You will get the very best all-around protection for the money you spend on SafeBytes anti-malware subscription, there is no doubt about it.

Technical Details and Manual Removal (Advanced Users)

If you’d like to manually get rid of InboxAce without the use of an automated tool, it may be actually possible to do so by removing the program from the Microsoft Windows Add/Remove Programs menu, or in cases of web browser plug-ins, going to the browsers AddOn/Extension manager and removing it. It is also highly recommended to factory reset your browser settings to their default state. If you choose to manually delete the system files and registry entries, utilize the following list to ensure that you know precisely what files to remove before executing any actions. But bear in mind, this can be a tricky task and only computer professionals could accomplish it safely. Also, certain malware is capable of replicating itself or preventing deletion. You’re urged to do this process in Safe Mode.

USB storage devices are used to store small and even big files, depending on their sizes. Usually, the sizes of the USB vary from 2GB up to 16GB. And as time passes, they have advanced quite a bit and now it’s common to find USB sticks with a capacity of 32GB, 64GB, or even 128GB. And since they now have large capacities, USB storage devices are often used for storing backups of system data as well as creating an image. However, there are times when you might encounter an error message while trying to create a backup or image on your USB device. The error message states:

“The drive is not a valid backup location.”

One of the causes of this problem is that Windows was not able to recognize the USB drives as a valid backup location since USB storage devices weren’t previously large enough to store system images. To fix this error, here are some possible solutions that might help.

Option 1 – Try creating a sub-folder in the USB drive and backup all the images there

The first thing you can try to do is to create a sub-folder on your USB device. This is one good way you can bypass the USB drive limitation. How? Refer to the steps below.

• First, right-click on the USB storage device and select Format.
• Next, select NTFS as the File System and check the box next to Quick Format.
• After that, click on Start to initiate the formatting process.
• Once the formatting process is completed, open the USB drive and right-click anywhere inside its main drive window, and then select New > Folder.
• Then name the folder to be created as “Image (or anything you please)”.
• Afterward, right-click on the folder and select Properties.
• From there, go to the Sharing tab and click on Share.
• Now check if the Permission level on the System owner which should be your username is labeled as “Owner”.
• Then try to back up your files again using your USB drive while keeping the sub-folder as the backup location.

Option 2 – Update the USB Controller Drivers

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.
• Restart your PC and then click the “Search automatically for updated driver software” option.

You also have the option to update the motherboard and the USB driver from the manufacturer’s official website.

Option 3 – Run CHKDSK utility to check the drive for errors

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. To use it, follow the steps below.

• Tap the Win + S keys to open the Search box.
• Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
• After opening an elevated command prompt, copy and paste the following command and hit Enter:

CHKDSK [volume [[path] filename]] [/F] [/V] [/R] [/X] [/C] [: size]]

Note: In the command given above, “[/F]” will try to fix the system errors while “[/R]” will be the one to fix the bad sectors.

• Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
• If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
• After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
• Wait until the process is completed and then restart your computer.

As you know, Windows Hello offers you quick access to computers since you can log in to your Windows devices three times faster compared to passwords with the help of the camera via Face recognition and fingerprint reader. This way, Windows Hello will recognize you right away. However, there are also times when you might encounter some problems when using Windows Hello. For one, if you are trying to add the PIN method to Windows Hello on your Windows 10 computer but you suddenly encountered an error code of 0x801c004d or if you are trying to use your existing pin and you encounter an error code of 0x80070490 along with an error message that says, “Not recognized”, then read on as this post will guide you on how you can fix both of these errors. Here is the complete content for both errors:

• “0x801c004d – Unable to enroll a device to use a PIN for login”
• “0x80070490 - Not recognized, Pin and fingerprint are no longer options for signing in”

If you got any of these two errors, there are several potential fixes you can check out to resolve them. You can try to check for any Windows Updates or create the PIN again or check the CNG Key Isolation Service. You could also try to reset the TPM or create a new User Account. For more information, follow the instructions provided below.

Option 1 – Try checking for any available Windows Updates

The first thing you can do is to check for any available Windows Updates. It is possible that your computer may be outdated and is the reason why you’re having troubles with Windows Hello. To check for Windows Updates, just go to Settings and from there, head over to the Update and Security section and click on Windows Updates located on the left pane, and then click on the Check for Updates option. Wait until the process of checking updates is completed and if it finds new updates, install it. After you install the new Windows Updates, check if you can now add the PIN on Windows Hello or not.

Option 2 – Try creating the PIN again

The next thing you can do is to create the PIN again by signing out and signing in again and then try creating the PIN once more. If this does not work, you can try restarting your computer and creating the PIN again. You could also try removing the PIN and then change it.

• Remove the PIN by going to Settings > Accounts > Sign-in options.
• From there, go to the PIN section and click on the Remove button.
• You will be asked to verify your account to proceed in removing the PIN, enter your credentials.
• Restart your computer and then set up a new PIN.
• Once you’re done, restart your computer and check if the error is gone now.

Option 3 – Try checking the CNG Key Isolation Service

The CNG Key Isolation Service is the one that stores and uses long-lived keys in a secure process complying with the common criteria requirements and it is possible that the error could be related to this service. This service is hosted in the LSA processes and provides key process isolation to private keys and associated cryptographic operations as required by the common criteria. Thus, you need to check this service to see if it’s the one that’s causing the error.

• Tap the Win + R keys to open the Run dialog box and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
• Next, locate the “CNG Key Isolation Service” and once you find it, double click on it to open its Properties box.
• After opening its Properties, check its Startup type and select Manual. This is the default setting and if it is Disabled, then it’s no wonder why you’re getting errors with Windows Hello, thus, you need to enable it.
• Once done, restart your computer and check if you can now add the PIN to Windows Hello. If you still get the error, then you might want to try setting the CNG Key Isolation Service from Manual to Automatic and then click on the Start button and see if it fixes the error or not.

Option 4 – Try to reset the Trusted Platform Module or TPM

You might also want to try resetting the Trusted Platform Module or TPM to fix the error. You can do this by opening Windows PowerShell and then executing the “Clear-Tpm” command. After that, check if the error is now resolved.

Option 5 – Try to create a new User Account

You could also try to create a new User Account on your Windows 10 computer to fix the Windows Hello error. Once you have created a new local user or administrator account in Windows 10, check if you are now able to add the PIN from this newly created user account.

Like in Windows 10, Windows 11 will also support God mode to be enabled and used. For those readers that do know what God mode is, let me explain it in simple terms. God mode is the icon on the desktop that once clicked will open and let you adjust every option in the control panel and some hidden features for Windows inside one application. There are a lot of advantages to having this one-click fast access to features, especially if you are a power user. Luckily creating such an awesome icon and enabling God mode is very easy to accomplish, all you have to do is:

1. Create a new folder where you want to have the God mode icon
2. Rename folder exactly: {ED7BA470-8E54-465E-825C-99712043E01C}
3. Enjoy God mode

As you can see creating and accessing all settings at your fingertips is much easier than most people think. Enjoy your ultimate access to Windows 11 features and if you wish you can drag and drop sections from it into the desktop or anywhere for easy access to that specific topic.

If you have been using Windows for quite some time now then you’re probably aware of the BIOS or UEFI password. This password lock is the one that ensures you enter the set password even before your Windows PC boots up. However, there’s just one downside with the BIOS or UEFI password – there is no recovery option, unlike your Microsoft account. Worry not though for this post will guide you on how you can set or recover a BIOS or UEFI password on your Windows computer. The BIOS or UEFI passwords are stored at the hardware level which means that unless the OEM wants or has configured a way to recover the password, it is pretty much impossible to reset it. There are times when they are so strict that the only way to get through it by contacting customer care. Note that any Windows computer with this lock can’t be unlocked by trying to reinstall Windows. In this post, you’re going to have to remove the CMOS battery temporarily, clear unknown BIOS/UEFI passwords using the bios-PW website as well as call customer care. For more details, refer to the options provided below.

Option 1 – Remove the CMOS battery temporarily

In case you didn’t know, every motherboard comes with a CMOS battery which helps the computer system to keep the clock ticking and in making sure that the BIOS settings are not lost when the computer is powered down. Every time a computer is turned on, the CMOS battery ensures that the information is available for the computer to boot up. So when you remove the CMOS battery temporarily, say about 30 seconds or a minute, the settings will be lost. There are some motherboards that are built-in ways that when you remove the battery for long, it will reset everything including the password for the BIOS or UEFI.

Option 2 – Clear the unknown BIOS or UEFI passwords using a bios-PW website

If the first option didn’t work, you can try using this BIOS Password website at http://bios-pw.org/ to clear the password.

• When prompted by the BIOS, enter the wrong password a couple of times as doing so will lock you out of the system.
• After that, you will see a new number or code on the screen which will include a message about System Disabled [XXXXX] Service TAG [YYYYY].
• Next, open the BIOS Password website and enter the XXXXX code in it and make sure to tap the Shift + Enter keys or just enter.
• Now it will open multiple unlock keys which you can use to clear out the BIOS or UEFI lock on your Windows PC.

Option 3 – Call the customer care

If the second option still didn’t work, you have to call customer care and follow their suggestions for they will walk you through fixing the problem using the service tag or might suggest that you visit a service center to make things easier for you. Note: You also have the option to set a BIOS or UEFI password. Although it isn’t recommended, you still can do it if you really want to. Remember that the BIOS or UEFI interface varies from OEM to OEM so you must find something related to either PASSWORD or SECURITY. You will have the following similar options:

• Supervisor password – it’s the same as the master password that can change important system settings.
• User password – with this password, any user can change minor settings.
• Master password – you can use this password for a hard drive or as a general password.

There are several OEMs that offer micro-control where you have to enter the BIOS password. For instance, you’ll have the option to skip for a normal restart, or when you select a boot device while you might have to enter the password for unattended reboots or when your PC is powered on, etc. And if you are here to remove the password, you need to find a remove password option in the same section. You will be prompted to enter the set password once and if it’s correct, it will remove the BIOS password. After that, you have to save and exit the BIOS then restart your computer and check if the settings are properly applied.

In this post, we will discuss what the “ bootres.dll ” file is in the Windows 10 operating system and where it’s also located. In addition, you will also be guided on how you can replace or fix a corrupt bootres.dll file which may prevent you from booting to your Windows desktop and will display an error message instead saying, “Boot critical file resourcescustombootres.dll is corrupt”. There are times when this error might also boot your PC to the Automatic Repair screen. DLL files, also known as Dynamic Link Libraries are external parts of applications that run on Windows as well as other operating systems. Almost all applications are not complete in themselves and store code in different files so if there is a need for the code, the related file being called by a certain application is loaded into memory and used. If the software or the operating system is unable to find the concerned DLL file or if the DLL file ends up getting corrupted, you will most likely get an error message. In case you don’t know, the bootres.dll file is a critical system OS file, size 90KB, and can be found in the Windows folder. It is a part of the Boot Resource Library and portrays an important role in making sure that your PC boots properly. So if it ends up getting corrupted, your PC may fail to boot correctly and you’ll get an error message instead. To resolve this problem, here are some suggestions that might help. If your PC automatically boots to the Automatic Repair screen, you need to click on that option to run the Automatic Repair. If it doesn’t work, you have to boot into the Advanced Startup options to manually access and run the Automatic Repair. Once you’re in the Advanced Options, you will be able to:

• Run Automatic Repair
• Use System Restore
• Start Windows from an external device
• Access Command Prompt
• And use the System Image Recovery to restore Windows from a Factory image.

If the Automatic Repair fails to fix the problem, you may have to use System Restore or the Command Prompt to carry out further troubleshooting steps. Refer to the guide below to use these tools.

Option 1 – Try running the System File Checker in Safe Mode

Running the System File Checker is the safest way to fix DLL file missing or corrupted errors are thrown up by the Windows operating system as it could give you better results. System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be causing the Machine Check Exception BSOD error. To run the SFC command, follow the steps given below.

• Boot your PC into Safe Mode.
• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 2 – Try running the DISM tool to repair the System Image

To repair the System Image, you need to use the DISM or Deployment Imaging and Servicing Management tool. The DISM tool is another command-line tool in the Windows operating system that could help users fix various corrupted system files. To use it, follow these steps:

• Open the Command Prompt as admin.
• Then type in this command: Dism /Online /Cleanup-Image /RestoreHealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Note: The command you executed will check for Windows component store corruption and will restore its good health. The scan might take up to 15 minutes. Once it is done, you have to restart your computer.

Option 3 – Try to repair the MBR and rebuild BCD

To repair the MBR and rebuild BCD, follow these steps: The problem might boil down to the Master Boot Records since the previous case has already been isolated. There are times when the Master Boot Records can get corrupted and even though it is a serious issue, it can still be rectified by repairing the Master Boot Record.

• Tao the F8 key while booting the system to go into the Windows Recovery Menu.
• Next, click on Troubleshoot.
• Then click on the Advanced options to get into the Automatic Repair menu.
• After that, you have to use the bootrex.exe tool, so click on the command prompt and type in the following commands, one after the other:
• bootrec /RebuildBcd
• bootrec /fixMbr
• bootrec /fixboot
• Exit and then go ahead and restart your PC.

Option 4 – Try running the ChkDsk utility

One of the best options you must try is running chkdsk as it will check the disk for any errors and repair them automatically. To use it, follow these steps:

• Boot your PC to the Advanced Options menu and click on Command Prompt.
• Once you’ve opened an elevated Command Prompt, type in the following command and tap Enter to execute it:

chkdsk C: /f /x /r

Note: “C” is the drive root drive so it could be changed if you’re using a different one.

Option 5 – Try resetting your PC

Go to the Advanced Options > Troubleshoot > and select the Reset This PC option from the menu and then select Keep my files.

0x0000007c error inside Windows 11 is a printer error that is manifested when Windows users are trying to connect to a shared network remote printer. Error is displayed by the message:

Windows cannot connect to the printer. Operation failed with error 0x0000007c.

If you are experiencing this type of annoyance, fear now we are providing you with several solutions to this problem.

Update Windows 11

1. Open the Start menu, click on the settings app
2. Select Windows update tab
3. Click on Check for updates
4. Click on Advanced options
5. Inside select Optional updates
6. If there are optional updates click on Download & Install

Run the printer troubleshooter

1. Press ⊞ WINDOWS + I to open settings
2. Click on Troubleshoot navigation on the system tab
3. Select Other trouble-shooters
4. Click on the Run for printer troubleshooter
5. If the error is found click on Apply this fix

Restart the Print Spooler Service

1. Right-click on the Start button
2. Click on RUN
3. Type in services.msc and press OK
4. Right-click on Printer Spooler service and select Restart

Clear the Print Spooler

1. Open services like in the previous step
2. Right-click Print Spooler and select STOP
3. Open File explorer
4. Navigate to: C:\Windows\System32\spool\drivers\x64\3 (64-bit Platform) C:\Windows\System32\spool\drivers\W32X86\3 (32-bit Platform)
5. Delete everything inside folders
6. Go back to services, right-click on Print Spooler and select RESTART

Reinstall Driver for printer

1. Right-click on Start and select device manager
2. Double click on the Print queues category
3. Right-click on the printer and select Uninstall device
4. Click on Uninstall on prompt
5. Right-click on the Print queues category and select Scan for hardware Changes

Strangely enough, Windows 11 does not feature any typical icon on its desktop when installed. No My PC, no Recycle Bin, nothing, just plain and clean wallpaper. Personally, I like this clean look and feel but of course, there are a lot of users that are used to have some system-related icons on their desktop for easy access. Do not sweat, we will turn them back on with ease. The best part is that you can choose which one would you like. So let’s dive right into it and get the icons back for the old Windows feel and look.

Showing selected Icons desktop

1. Right-click on Desktop and select Personalize
2. Select Themes from the list of personalization items
3. Inside themes scroll down and click on Desktop Icon Settings
4. Desktop Icon Settings will open and inside it, place checkmarks beside icons that you would like to appear on the desktop and click OK
5. Close settings

As always settings and choices will be automatically applied and icons will appear right away on the desktop.

If the display of your Windows 10 computer turns on all of a sudden no matter how put it to sleep over and over again, it always wakes up, read on as this post will guide you in resolving this peculiar issue. In case you don’t know, the Windows 10 computer Sleep state is made in such a way that if it’s really important, it wakes up. You may have configured this kind of behavior or there could be some hardware component that’s interrupting its Sleep state. Thus, this post will give you some troubleshooting tips to fix the Sleep state issue caused by the Legacy Kernel Caller. The Legacy Kernel Caller points to the external hardware that’s causing your Windows 10 to wake up even when it’s in a Sleep state. Step 1: Find out what’s keeping your computer from going to sleep. To figure out what really is keeping your computer from going to sleep, you can execute the “powercfg –requests” command instead of checking the power configuration of your computer. This command will look for requests from applications and drivers that prevent the computer from turning off the display or from going to sleep. To execute the command, simply open Command Prompt and type “powercfg –requests” and hit Enter. After that, you will see part of the result that looks like this:

“SYSTEM [DRIVER] USB AUDIO DEVICE An audio stream is currently in use [DRIVER] Legacy Kernel Caller.”

Step 2: The next thing you have to do is remove all the external hardware connected to your computer. In this step, you have to disconnect external hardware from your computer. Based on reports from users who experienced the same issue, the “TV card” is the culprit so make sure you remove that one. Once you’ve removed it, open Command Prompt and run the “powercfg –requests” command again and you’ll see that the “Legacy Kernel Caller” will no longer be on the list. In addition, your computer will get into its regular sleep mode once the hardware is removed. Once you do that, the driver gets hung and won’t release the power request despite being used. Step 3: Try using the request override option The powercfg command also offers a request override option which allows users to disable the requests from applications and services to wake the computer from sleep mode. To run this command, simply open Command Prompt with admin privileges. After you open Command Prompt, type the following command and hit Enter to disable requests from applications and services that causes the computer to wake from sleep state.

Powercfg -requestsoverride Driver "Legacy Kernel Caller" System

Step 4: Check the streaming and media applications You also have to check if your computer is running an audio or video service in the background. In such cases, your computer won’t be able to go to sleep mode if these services are running in the background. You might have noticed that when you play a video or audio, your computer never goes to sleep. And if you have put it to sleep in between watching the video, then it’s probably why your computer is waking up. Thus, you have to stop these services. Step 5: Check the devices that can wake your computer If you didn’t see the Legacy Kernel Caller in the result after you execute the ”powercfg –requests” command, then you can try to execute the following command instead.

powercfg –devicequery wake_armed

After you enter this command, it will give you a list of all the devices that can wake your computer. So if there is anything other than the mouse, keyboard, touchpad, you have to check the power configuration of that device. To do that, go to the Device Manager and disable the device’s “Allow this device to wake the computer” option in its Properties Step 6: Check the Sleep Advanced Settings

• Click on the Windows key and type “control panel” in the field and select the related search result.
• Next, select the Security and Maintenance option and click on the Power Options.
• After that, you have to select the Change Plan Settings but keep in mind that this option is barely readable so you need to read each option carefully.
• Now click on the Change advanced power settings button and a new window will appear.
• Then look for the “Sleep” option and expand it. Make sure that the “Allow hybrid sleep” option is on.
• Reboot your computer and check if your computer now functions properly. If it still didn’t work, you may have to reverse the changes you’ve made.

On the other hand, you could also run the Power Troubleshooter to resolve the Sleep state issue. This built-in troubleshooter will automatically fix any power-related issues in your computer.