Moving Taskbar to second monitor in Windows

If you are using a multi-monitor, then you might find it quite useful. It helps many users with their work and brings more productivity. And over the past few years, Windows has managed to offer one of the excellent multi-monitor features where users can plug in an additional monitor and access their work or use their computer seamlessly on both displays. This is really handy, especially for users who are graphic designers, gamers, and other professionals who have to use a larger screen for their work.

One of the biggest inconveniences for users who use multi-monitor is that the Taskbar is switched on, on both displays, by default. This default arrangement is most likely to cause clutter on the second display. So if you are one of these users who find such a thing annoying, then you will find this post useful for you as we will walk you through how you can move the Taskbar to a second monitor. To get started, follow the instructions laid out below.

Step 1: The first thing you have to do is right-click on the Taskbar.

Step 2: Next, uncheck the “Lock the taskbar” option.

Step 3: After that, click and hold the taskbar and drag it to the second monitor.

Step 4: Once done, click the mouse button on the place where you want to place the taskbar.

Step 5: Now right-click on the “Lock the taskbar” option to lock the taskbar.

Once you’re done carrying out the steps given above, there are Advanced Options you can explore. This array of advanced options are offered by Windows 10 to fine-tune the multi-monitor experience of users. For instance, you have the option to choose to show the taskbar on an active screen only or combine the buttons on other taskbars. It would be better if you try out different variations and stick with the best one. In addition, you could also move the taskbar from one display to another.

If you like to learn and find out more about various Windows errors, and how to repair them go to our vast archive or use search to find articles that will explain and help you in solving your issue.
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How to Repair Error Code 0xC190010, 0x30018 in Windows 10

Error Code 0xC1900101, 0x30018? - What is it?

Users, when upgrading to Windows 10 from Windows 7 or Windows 8/8.1, or when upgrading to a new version, build, service pack, or major update of Windows 10, can encounter error code 0xC1900101, 0x30018. Windows 10 installation fails and stops or hangs. During the installation process, it will reach a certain maximum limit (normally at 6% or 32%) then reverts back to the previous version of the operating system and displays the following message:

We couldn’t install Windows 10. We’ve set your PC back to the way it was right before you started installing Windows 10.

0xC1900101 – 0x30018 The installation failed in the FIRST_BOOT phase with the error during the SYSPREP operation.

Solution

Restoro box imageError Causes

In attempting to fix Error Code 0xC1900101-0x30018, it is vital to know what causes this issue. The most probable causes of this error are:

  • Incompatible hardware or driver
  • Incompatible security programs or antivirus or incompatible utility software
  • A device driver possibly stopped responding to setup.exe while on the installation process.
In some cases, you might be opened to other error messages when attempting to update to Windows 10, including error code 8007002c.

Further Information and Manual Repair

In fixing issues related to error codes, it is best to employ manual repair methods. Using these methods helps users pinpoint the root causes of the issue and apply solutions permanently to fix the issues. While most manual repair methods can be done by every Windows user, even those without technical abilities, there are certain cases where help from a Windows professional is needed. If you’re not up to facing risks in implementing manual methods yourself, consider getting help from a professional Windows technician or you can use a powerful automated tool. In fixing Error Code 0xC1900101-0x30018, you can repeat the same steps used for 0xc000021a (Method One) or you can try doing the following:
  • Disable or uninstall your Antivirus program before proceeding to upgrade the system
  • Ensure that the machine name is simple (having at least 8 characters) with no special characters like hyphens or dashes.
  • Restart the device a few times then try again.
  • Disable General USB Devices such as the Smart Card Reader.
  • If you use an SCSI hard disk, ensure that you have available drivers you can use for your storage such as a thumb drive and make sure that it is connected. During the Windows 10 setup, select the Custom Advanced Option and use the Load Driver command to be able to load the suitable driver for the SCSI drive. If this fails, try switching to an IDE-based hard disk.
  • You can now perform a clean boot. Restart your device then try again.
  • If you are using the .ISO file for upgrading the system, you need to disconnect from the Internet first before proceeding to the setup. If you are connected to Wi-Fi or by Ethernet (LAN), make sure to disable both connections then you can proceed to set up again.
  • If you’re performing the update through Windows Update, once the download reaches 100%, disconnect from the Internet, and then proceed with the installation.

NOTE: If this fails, if possible, you can try using the .ISO file in upgrading.

  • Switch to a local account if the device is connected to a domain.
  • Disconnect all external devices attached to the computer such as gaming controllers, printers, or USB keys.

If you’re using Windows Update in installing Windows 10, you can implement the following:

  1. Open the Command Prompt window by pressing Windows Key + X. Select Command Prompt (Admin) from the menu.
  2. Stop the BITS, Cryptographic, MSI Installer, and the Windows Update Services. In order to do this, Type or Copy and Paste the following commands one at a time:

NOTE: Don’t forget to hit Enter after every command.

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

  1. Rename the Catroot2 and SoftwareDistribution In order to do this, Type or Copy and Paste the following commands one at a time:

NOTE: Don’t forget to hit Enter after every command.

                        ren

C:WindowsSoftwareDistribution SoftwareDistribution.old

                          ren

C:WindowsSystem32catroot2 Catroot2.old

  1. Restart the BITS, Cryptographic, MSI Installer, and the Windows Update Services. In order to do this, Type or Copy and Paste the following commands one at a time:

NOTE: Don’t forget to hit Enter after every command.

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

  1. Type Exit in the Command Prompt then close the Command Prompt window then restart the computer.
Can’t seem to put up with the long and technical manual repair process? You can still fix this error by downloading and installing a powerful automated tool that will surely get the job done in a jiffy!
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Free Quake upgrade comes to Steam and more
quake remasterWithout any fanfare, news, or information Bethesda has released a completely free upgrade for legendary Quake 1. Free upgrade is automatically applied to all users who possess the original game and it has already been rolled out.

What has changed for good?

New textures, effects, and resolutions are one thing that will come first into your focus when you start the game. From the moment game is started it feels and looks like a game you remember from a long time ago. Models are also upgraded with a higher polygon count. Another thing that will hit you right away is the legendary OST by Trent Reznor in its full glory. If you have the original Quake and played it you will know that OST was missing from the Steam release and having it fully back is a great feature. I would argue that placing just OST alone in the steam release is enough for people to play it again since it adds so much atmosphere. Deathmatch and other multiplayer goodies are all here as well and there is a completely free new episode in the game with several levels. Yes, you get a free Quake upgrade in HD with an extra episode completely free.

The bad side of Quake coin

So this might come as a purist or obsessive nit-picking but there were two things that I, personally am not a fan of and have noticed during my gameplay. Please know that this is personal preference and by no other chance reflects the quality of the game itself but I just had to talk about it. Quake remake is made in a new engine and as such dynamic and gunplay feel different from the original, granted they have done the best they could to replicate the authentic feeling of the original game but there are parts of the game where I have felt that simply put, it feels different. Another thing is also tied to technology and the overall game is somewhat a little brighter and in some areas little softer in dark areas. Like I said this is purely personal preference and might come as nitpicking but I preferred the darker and grittier look of the original game. Darkplaces, the free custom-made upgrade did this in my opinion better.
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How to Resolve HP Printer Spooler Not Running Error

HP Printer Spooler Not Running Error

HP Printer Spooler Not Running - What is it?

If you have the HP printer, then you may come across this error. HP Printer Spooler not running errors does not mean there is anything wrong with your printer. It indicates printer driver issues.

Solution

Restoro box imageError Causes

There can be multiple causes behind the HP printer Spooler not running error code such as:
  • The poor or unsuccessful printer driver installation
  • Invalid registry entries
Though this is not a critical error code as it does not pose serious damage threats to your PC, however, it is advisable to resolve it as it can cause you a great deal of inconvenience especially if you want to take out printouts every now and then.

Further Information and Manual Repair

Here are some ways you can try to resolve HP Printer Spooler Not Running Error on your system: 1. Reinstall the HP Printer driver on Your System
  • Simply go to the control panel and then click on the Device Manager option
  • Once you click it you will see details pane with a list of devices. Now simply click on the printer, to reinstall the driver software.
  • Double click on it to open the properties dialog box
  • After that click on the driver tab and then click update driver
Once you update the driver, try using the Printer to see if it works. Sometimes you may come across a pop-up displaying the following message: ‘Driver installed correctly, Device is ready to use however, you may not see the printer under the printer’s pane. This triggers registry issues. 2. To resolve registry issues, install Restoro on your system. This is a highly functional registry cleaner integrated with a powerful antivirus. It helps resolve registry issues, malware, and guarantees system optimization. This feature-filled tool is the answer to all your PC-related issues. Restoro is a next-generation PC repair software that extends outstanding usability and helps PC users resolve errors efficiently. Its simple navigation and user-friendly interface make it so easy to use that even novice users can also work around it and repair issues without any hassle or difficulty. It’s a smart and intuitive in-built registry cleaner that wipes out all the unnecessary and obsolete files on your hard disk. This includes junk files, internet history, invalid registry keys, and files from the uninstalled old program versions. Sometimes the files from the uninstalled programs hamper your ability to update new program versions thus leading to unsuccessful driver installation. Nonetheless, all such files are removed in seconds with this helper and you are then ready to reinstall the driver. This registry cleaner cleans the clutter from your hard disk and optimizes your system's speed, lowering your PC boot time significantly. Total System Care can be used on all Windows versions To fix the HP printer spooler not running error on your computer, simply click here to install Restoro. Run it to scan for the error and fix it in seconds. Once the issue is resolved, update the printer driver. You’ll see the driver will be updated successfully and the HP printer will also appear in the printer’s panel. By installing Restoro on your system, you can also resolve several other issues like privacy errors triggered by malware and virus infections. With this tool, you will not have to download and run a separate anti-virus on your system.
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Cannot Create User Account During Out Of Box Experience or Sign In, Non-Responsive Behavior (Welcome Back) Page

When you upgrade your Windows 7 or Windows 8.1 system to Windows 10, you’ll undergo a phase called Out of Box Experience, or simply OOBE. This phase is intended to allow users to customize their Windows 10 experience, which includes defining personal settings, creating user accounts, and more. Some users reported having issues when creating their user account during the Out of Box Experience (OOBE) on Windows 10 upgrade. Some also reported issues about non-responsive behavior (Welcome Back) page.

Solution

Restoro box imageError Causes

Unfortunately, there’s no known cause for this error. However, some users reported that this occurs when:

  • There’s a problem with the ISO or CD used to install Windows 10
  • There’s hardware malfunctioning on the computer

Further Information and Manual Repair

Your Windows 10 upgrade will not be successful if you’re not able to create a user account or finish the Out of the Box (OOBE) phase of the installation. Here are some methods that will help you fix this manually.

Method 1 – Wait and retry

Some users reported that waiting for about an hour and retrying the process again will solve this problem. It’s also recommended that you keep your computer in a ventilated place while you wait to retry the process.

Method 2 – Load default user manually

This method has 2 requirements in order to work.

  1. You need to be upgrading from a previous Windows version, and
  2. Your Windows was originally configured to automatically boot to desktop

If you meet these two requirements, you can solve the error by following the steps below:

  1. Hold CTRL+ESC keys. Windows should load the default user after doing this step.
  2. Press the Windows key + X. Then, click the Computer Management icon
  3. Choose “Local Users and Groups”
  4. Double click on Users
  5. Right-click on the right pane, and then choose “New User”
  6. Create a new user account and password

Method 3 – Power down your laptop

This method only applies if you’re a laptop user.

  1. Power down your laptop
  2. Remove the battery of your laptop
  3. Wait for about 10 minutes
  4. Connect your laptop using direct current
  5. Turn on your laptop again
  6. Create a new user account and log in

Method 4 – Create a local account if you’re trying to set up a Microsoft account

Instead of connecting to a Microsoft Account after the set-up, you might want to try creating a local account. To do this, follow the steps below:

  1. Power down your computer if you are to set up a Local Account.
  2. Disconnect your computer from the Internet, either Wired or Wireless
  3. Unplug your computer, and wait for about 10 minutes.
  4. Reconnect your computer and start Windows. Do NOT connect to the Internet and make sure you’re disconnected to any devices you don’t need.
  5. Try creating a user account again

 If the steps above don’t work, you might want to try Startup repair.

Method 5 – Boot your computer from Windows 10 media

In order to do this step, you need to have official Windows 10 ISO files.

  1. Go to the “Install Now” screen
  2. Choose Repair your computer
  3. Click Advanced Options
  4. Click Safe Mode

After doing the steps above, there’s a chance you get an error message that says “installation cannot be completed in safe mode”. When you see this, just press Shift+F10. This will execute and open the command prompt of your computer.

 From the command prompt, you can try and create a new user account.

 For example, net user Username Password /add

 The username here should be replaced with the account name you want to add, and the Password here should be replaced with the password you want to use for the account.

 After replacing the username and password on the text, press the Enter button on your keyboard. You’ll know if the command is successful once you see the message, “The command completed successfully.”

You can now close the command prompt. Restart your computer and try to log in using the account you just created.

Method 6 – Use a powerful automated software

If all the above methods still don’t work, it might be best to try automated software to help you fix this problem.

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How to Repair Windows 10 Upgrade Error Code 0x80070070 – 0x50011

Repair Windows 10 Upgrade Error Code 0x80070070 – 0x50011

Code 0x80070070 – 0x50011 – What is it?

If you’ve recently tried installing Windows 10, you might have encountered error code 0x80070070 – 0x50011 or its alternatives (error code 0x80070070 – 0x50012 and 0x80070070 – 0x60000). Whatever formats this error code presents itself in, it's usually accompanied by a barrage of other errors, as underscored on Microsoft’s official site. If you’ve encountered this error code, it simply means that your computer system might not have the required or required space to install the upgrade.

Likely, if you’ve experienced error code 0x80070070 – 0x50011, it’ll likely appear in the formats highlighted below:

  • 0x80070070 – 0x50011
  • 0x80070070 – 0x50012
  • 0x80070070 – 0x60000

Solution

Restoro box imageError Causes

At present, this Windows 10 upgrade error is triggered or caused by various factors:

  • Lack of computer resources or space
  • Virus/malware infestation
  • A clogged registry

Further Information and Manual Repair

Whilst new, not much information has been propagated regarding this error. However, there are some manual / practical steps you can take to have your Windows 10 upgrade up and running. Since the primary aspect of solving this problem is to make space on your computer system, here are some ways in which you can do so manually.

Method 1: Get more space

  • Check the current space on your computer  

Before making attempts to create space on your computer, it’s vital that you check to decipher how much free space you have available.

  • Make use of Disk Clean-up 

Since there’s a free service available on your computer to create space, why not use it and save time? If the Disk Cleanup tool is employed regularly, this will free up hard drive space and optimize your computer to work better.

  • Remove unwanted desktop apps 

There are several apps lying around on your computer that you simply don’t use, uninstall those and make space to elude error code 0x80070070 – 0x50011 or its alternatives (Code 0x80070070 – 0x50012, Code 0x80070070 – 0x60000)

  • Remove or archive files  

If you have lots of photos, media, documents (files), videos, etc, that you don’t use or will only need in the future, try cloud storage. You’ll still have those files within your possession but just not in a physical location. However, they’re still accessible. Another suggestion: If you use programs such as One Drive or Google Drive for desktop, limit your use to only the online application.

  • Add more storage

If you’re not able to implement the above steps to clear some space to accommodate your Windows 10 upgrade due to error code 0x80070070 – 0x50011, acquire more storage. This can be expanded by incorporating storage devices such as USB flash drives, CDs, cloud storage, and SD Cards.

Method 2: Scan your computer for virus/malware

If you regularly download stuff, especially software on the Internet from ‘not so secured’ sites, you might have picked up something. You might have downloaded malware or virus (along with other legit programs).

To resolve this issue, it’s advised and very important that you download a powerful antivirus and perform a complete scan of your computer system. After you’ve detected and removed the suspected malware/virus, you’ll then be able to eliminate error code 0x80070070 – 0x50011 and resume with your Windows 10 upgrade.

Method 3: Clean up your computer’s registry

If you do not clean your computer’s registry often, it could become congested or clogged by .XML files, junk files, and cookies. To resolve this problem, clean your registry by using a powerful and user-friendly tool to clean up the problem.

Click here to download Restoro.

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Hearthstone lost connection to the game server
Since its release, Hearthstone has changed and innovated how digital card games are played. From its cross-platform matchmaking to interesting random mechanics and making the game free to play from day 1 have paved the road to Hearthstone's success. If you by any chance get lost connection to game server error and find yourself unable to play please stay awhile and listen Keep reading and try provided solutions as they are presented to fix this issue and continue gaming.
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Firewall is preventing or blocking connections
As you know, the Windows Firewall is designed not just to protect your computer from viruses and malware, and other security threats but it’s also designed to block any program from accessing the internet. Users are given the option to block both inbound and outbound traffic for any apps on their computers. However, this kind of option can often lead to not being able to access the internet. In such cases, when you try to run the Windows Firewall Troubleshooter or the Windows Network Diagnostic troubleshooter, it will throw an error message that says, “Windows Firewall is preventing connections to your computer. The Windows Firewall rule HSS DNS Leak Rule may be blocking your connection”. If you are in this kind of scenario, then you’ve come to the right place as this post will guide you on how exactly you can fix this error. When you encounter this kind of error, there are several options you can check out to fix it. You can try to allow an app or feature through the Windows Firewall or uncheck the HSS DNS leak rule in both private and public. For more details, refer to the suggestions provided below.

Option 1 – Try to allow an app or feature through Windows Firewall

The first thing you can do to get rid of the error is to allow a feature or app through the Windows Firewall. To do this, follow these steps:
  • Open the Windows Defender Security Center.
  • From there, select the Firewall and Network Protection option.
  • Next, click on the “Allow an app through firewall” option and then click on the “Change Settings” button and make sure that you have administrative privileges.
  • After that, select the app or feature you want to allow through the Firewall from the menu. You also have the option to manually add the app by using the “Add an App” option.
  • Then select the between the type of network an app can access such as:
    • Private Network will allow the app to connect to the internet only at home or work.
    • Public Network will allow the app to connect to the internet from anywhere, including Public WiFi hotspots.
  • Once done, restart your computer and see if it fixed the error or not.

Option 2 – Try to uncheck the HSS DNS leak rule in both private and public

The next thing you can do to fix the error is to uncheck the HSS DNS leak rule in both private and public. You can do this by following these steps:
  • Open the Windows Defender Security Center.
  • From there, select the Firewall and Network Protection option.
  • After that, click on the “Allow an app through firewall” option and then click on the “Change Settings” button and make sure that you have administrative privileges.
  • Next, scroll down until you see the HSS DNS leak rule in both private and public option and then uncheck it.
  • Now restart your computer and check if the error is now gone.
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Cortana is Not Connecting to the Internet
Recently, a number of Windows 10 users reported that they were not able to use Cortana properly because it wasn’t able to connect to the internet. According to these users, Cortana won’t connect to the internet even when their internet connection is stable. According to security experts, this issue is confirmed to occur only with Microsoft accounts. This problem might have something to do with a proxy server that interferes with Cortana. There were reports that this issue was caused by a proxy that was filtering the network connection which also happens to interfere with Cortana’s ability to adapt search results and queries based on the user’s location. It could also be caused by some glitch in the home network or your Microsoft account information is inconsistent or your Microsoft account has to be verified. Here are some suggestions that could help fix the connection issue in Cortana, just start with the first one and work your way down until you encounter an option that fixes the problem.

Option 1 – Restart or reset your modem or router

The first thing you can try is restarting or resetting your modem or router. All you have to do is unplug the power cable of the modem and then plug it back in after a few seconds. You could also use the reset button of the modem at the back if it is one. But before you press the reset button, keep in mind that it will erase all the connection credentials and it will be set back to its default settings. After rebooting the network, you can restart your computer to force your modem or router to reassign an IP address to your computer.

Option 2 – Restart Cortana

Restarting Cortana can help you resolve the issue.
  • To restart Cortana, open the Task Manager, right-click on Cortana and select the “End process” option.
  • Then go to the File tab and select “Run new task”.
  • After that, type in “cortana.exe” and press Enter to restart the process.

Option 3 – Try to remove Proxy

Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 4 – Open another app that uses a Microsoft account

This might seem like an odd fix, however, a couple of users tried doing this and it worked for them as it allowed Cortana to connect to the internet again. In this option, you just have to launch another app that uses your Microsoft account information in the same way as Cortana, for instance, the Store app. Once you open the app, a prompt should appear along with a dialog box that allows you to update your Microsoft account with the information required. After that, restart your computer and check if Cortana is now able to connect to the internet or not.

Option 5 – Verify your Microsoft account

In some cases, Cortana might not be able to connect to the internet because your Microsoft account is no longer verified. This usually happens when you use a two-step authentication system with your Microsoft account. To verify it, just open Settings and click on Accounts. After that, check if you have a Verify hyperlink under your Microsoft account or not then click on Verify. Afterward, follow the next on-screen prompts to verify your Microsoft account. Once your account is verified, restart your computer.

Option 6 – Reset Cortana settings

  • Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
  • Restart your PC.
  • After your computer boots, launch Cortana again and check.
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A Quick Guide to Fixing Error 577

How to Correct Error 577

Error 577 - What is it?

This is a typical system error code. It stops your ability to run or load programs on your PC. The error message is displayed in the following format:
‘Windows cannot verify the digital signature for this file.
A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.’

Solution

Restoro box imageError Causes

Error 577 may be triggered due to several reasons. However, the most common causes of this error include:
  • Device Driver Conflicts
  • Hardware Malfunction
  • Viral Infection
  • Windows Registry Corruption or Damage
  • Software File Corruption or Damage
Error 577 can prove to be fatal if the underlying causes are related to viral infection or registry corruption.

Further Information and Manual Repair

To resolve error 577 on your PC, you don’t have to hire a professional and spend hundreds of dollars on repair. The process for fixing this error is simple and easy. Here are some of the best and efficient methods to repair error 577 - no technical expertise is required.

Method 1 - Check and Update Device Drivers

If the problem is triggered by the outdated or corrupted driver for the device reporting the error then it is advisable to update the driver. To do this, first, uninstall the corrupted driver and then reinstall the latest version. For this simply click the start menu, go to the control panel and then click Performance and Maintenance, and then System. In the new window, you will then see a tab called Hardware and the Device Manager. Double click on the device whose driver you need to uninstall. Click on the properties window with a tab marked driver. Then click on the driver you want to uninstall. To activate changes reboot your PC. Now reinstall the latest and updated version of the driver uninstalled using the Plug and Play feature.

Method 2 - Scan For Viruses

System error codes like 577 can also pop up if your PC is infected by viruses. Viruses enter through phishing emails and downloadable files from unreliable websites. If the reason for error 577 is a viral infection, then simply install a powerful antivirus, run it to scan your entire PC. Remove all the viruses and malicious programs immediately to resolve. If the issue still persists, then try method 3.

Method 3 - Repair the Registry

Sometimes registry corruption can be the underlying cause for error 577. The registry is the part that saves all activities performed on the system. It stores both important and unnecessary files like junk files, cookies, and bad registry entries. If these files are not removed from the registry frequently, they accumulate and corrupt the registry which then generates system error codes. To resolve and repair the registry in seconds, simply download Restoro. This is a user-friendly PC Repair Tool embedded with a registry cleaner. It wipes away all unnecessary files corrupting the registry and repairs it. Click here to download Restoro.
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Fix Remote Desktop: Your credentials ...
Experiencing issues while using Remote Desktop connections is not uncommon. One of the issues that users encountered recently while trying to connect to their Remote Desktop network is the error saying, “Your credentials did not work, The login attempt failed”. If you are one of these users, then you’ve come to the right place as this post will walk you through fixing the problem. When facing this kind of problem, the first thing you can try before you do some troubleshooting steps is to verify the credentials. But if you are certain that you’ve entered the correct credentials just like what other users reported, then it’s completely a different matter. Based on the reports, this error is common on newly installed versions of Windows 10 or after reinstalling the operating system which could mean that the problem might be due to the Windows security policies or the username might have been recently modified. The latter case is a possibility especially if you’ve reinstalled Windows 10 and had entered a new username. In such a case, you will really have a difficult time connecting to your Remote Desktop connection since its credentials do not really automatically change. If you’ve verified that your credentials are correct, then now’s the time you troubleshoot the problem with the help of the potential fixes provided below. Just make sure that you follow each one of them in sequence.

Option 1 –Try to run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:
  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
  • Restart your computer.

Option 2 – Try to change the network profile from public to private

According to some reports, this error occurs on systems where the network profile was set to public. Thus, you need to change the network profile to private to resolve the problem. How? Refer to these steps:
  • Go to Start and from there click on Settings > Network & Internet > Status.
  • Next, click on the “Change connection properties” option.
  • After that, set the radio button of Network Profile from Public to Private.
  • Wait for a couple of seconds until the system is done applying the changes you’ve made and then see if you can now connect to the Remote Desktop connection.

Option 3 – Try changing the account username

As mentioned, one of the possible causes for this error is the reinstallation of the operating system. You might have changed the username for the system but it does not really change the username of the Remote Desktop connection as well. Thus, you have to change the username back to what it was before you’ve reinstalled Windows 10.

Option 4 – Try modifying the Windows Security Policy

You can also try to edit the Windows Security Policy as it could help in resolving the error. This Windows Security Policy, when enabled, will not allow non-admin users to log on to the Remote Desktop connection. So if you want to allow non-admin users to use the Remote Desktop connection, then you need to modify this policy. Note that you can only do that if you are the admin of the system yourself.
  • Tap the Win + R keys to open the Run utility.
  • Then type “secpol.msc” in the field and tap Enter or click OK to open the Local Security Policy.
  • After opening the Local Security Policy window, select Local Policies > User Rights Agreement located on the left pane.
  • Next, double click on “Allow log on through Remote Desktop Services” located in the right pane.
  • And in the next window that appears, select Add user or group.
  • After that, type in the username of the intended non-admin user under the “Enter the object names to select” column.
  • Once done, click on the Check Names button to fix the username and then click OK to save the changes made.
  • Restart your computer.

Option 5 – Use the Group Policy Editor

  • Tap the Win + R keys to open the Run dialog box and then type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
  • Next, navigate to this path: Computer Configuration > Administrative Templates > System > Credentials Delegation.
  • Double click on the “Allow delegating default credentials with NTLM-only server authentication” policy setting located on the right pane to edit it.
  • After that, shift its radio button to Enabled and click on Show.
  • Then type “TERMSRV/*” in the Value box and click OK.
  • Now repeat the same for the following policy settings:
    • “Allow delegating default credentials”
    • “Allow delegating saved credentials”
    • “Allow delegating saved credentials with NTLM-only server authentication”
  • Once you’re done, restart your computer and see if the problem is fixed.
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