Fixing IRQL_NOT_LESS_OR_EQUAL Error

IRQL_NOT_LESS_OR_EQUAL - What is it?

IRQL_NOT_LESS_OR_EQUAL error is a type of blue screen of death (BSoD) error. It is a typical Windows PC error that occurs even in the latest Windows versions. The IRQL_NOT_LESS_OR_EQUAL error occurs on the computer screen when a memory address triggers unauthorized access. This leads to the suspension of your login session. The computer screen turns blue.

Solution

Error Causes

IRQL_NOT_LESS_OR_EQUAL error occurs due to several reasons. However, the most common causes for this error code include:

• Incompatible device drivers
• The poor device driver installation
• Faulty hardware
• Disk fragmentation
• Registry issues
• Viruses and malware attack

Blue screen of death error codes like IRQL_NOT_LESS_OR_EQUAL is critical. If not resolved timely, this error code can pose serious threats to your PC. It can lead to system crash and failure, due to which you can also lose your valuable data stored in your system. How to Fix IRQL_NOT_LESS_OR_EQUAL Error Code?

Further Information and Manual Repair

Here are some of the best and easy DIY methods to resolve this error code on your PC:

1. Roll Back Drivers

If the underlying cause of IRQL_NOT_LESS_OR_EQUAL error is poor driver installation, then try this method to resolve the issue. This can be done by simply clicking the start menu. Once you click on it, go to the control panel, then double click the system icon and locate the System Properties window. After that, click the hardware tab and then the device manager button. Now locate the device you recently installed. Double click on the recently installed device driver, click the driver tab, and then the rollback driver button. This will take a while, so wait for the process to finish.  After that, reboot the system.

2. Run Hardware Diagnostic

The IRQL error may also be triggered by faulty hardware. To identify which hardware is causing the error to pop up, you will have to run a hardware diagnostic.

• For this, go to the start menu, type Memory Diagnostic in the search bar.
• Now access this tool and click on Diagnose your memory problems. As you click it, it will ask you to perform the check by either restarting the PC immediately or on the next restart.
• Select the immediate one to get going. The system will carry a scan on the memory and show you the list of problematic errors detected during the scan. To resolve this error then all you have to do is replace the piece of faulty hardware.

Nonetheless, if no faulty hardware is detected, this means the error is related to memory. If so, try method 3 to resolve.

3. Disable Memory Caching

To fix the IRQL_NOT_LESS_OR_EQUAL error, try disabling the memory caching option. This is called BIOS memory caching. This can be done by restarting your PC and pressing the BIOS setup keys to enter the settings screen. Mostly it is an F2 key, however, it may be different in some computers as the motherboards of different makes have their own respective keys. Once you enter the BIOS settings look for options stating memory settings. Access these options and disable the memory caching feature.

4. Scan your PC for Malware

As mentioned above this error message can also result due to the intrusion of malicious software like malware, viruses, and spyware. To detect and remove them from your PC, download an antivirus and perform a system scan. Remove the detected viruses and malware to resolve. Please note, antivirus installation may lower the speed of your PC.

5.  Repair Registry and Fragmented Disk

Due to poor PC maintenance, you may experience registry issues. The registry stores all the activities performed on the PC including the unnecessary pieces of information like junk files, internet history, temporary files, cookies, and other flies. Such files take up a lot of disk space. When there is not much space on the storage device, the new data is saved in fragments. This is called disk fragmentation. When this file becomes fragmented it takes time to rearrange the data and reunite it to run the fragmented file on your PC. If not resolved, this leads to registry issues and thereby generating various PC error codes including IRQL_NOT_LESS_OR_EQUAL errors. The best way to clean the registry and repair the fragmented disk is to download Restoro. This is an advanced and multi-functional PC Fixer. It is embedded with multiple system repair utilities including a powerful registry cleaner that detects all registry issues in seconds, removes and wipes out unnecessary files cluttering the registry, cleans and repairs the registry and the damaged files. Other utilities include an antivirus that detects privacy errors and all types of malicious software infecting your system. It also functions as a system optimizer which means by running this software on your PC you won’t be compromising on your system’s performance. The system optimizer utility boosts the speed of your PC. This tool is safe and efficient. It has a user-friendly interface and is compatible with all Windows versions. Click here to download Restoro and resolve the IRQL_NOT_LESS_OR_EQUAL error code right away.

If you are tried encrypting or decrypting a file using the default EFS engine but you receive an error message instead saying, “Error Applying Attributes, An error occurred applying attributes to the file: The specified file could not be decrypted”, read on as this post will help you sort out the problem. If you encounter this error you can use the error code in it. You will most likely get error code 0x80071771. This kind of error occurs when the File Explorer’s copy and paste feature was not able to read the source file being encrypted or decrypted. It could also occur if you try to access a file that has been on another computer previously.

To fix error code 0x80071771 when decrypting or encrypting a file, refer to the instructions provided below.

Step 1: You need to check first if you can decrypt the files encrypted by EFS. However, if you can’t, just proceed and then take full control of the file. Step 2: To take control of the file, open File Explorer and right-click on the partition, and then click on Properties. Step 3: After that, click on the Edit button under the Security tab. Step 4: Next, make sure that “Everyone” is selected under the Group or user names section. Step 5: Afterwards, the Permissions for Everyone section will be activated. Just make sure that all the checkboxes for Allow are checked and then click on the Apply button. Step 6: Once you’re done, click on the Advanced button. This will open a new window labeled Advanced Security Settings. From there, click on the Change link under the Owner section. Step 7: Now type your account name in the field and click on Check Names to verify the account name and click OK. Step 8: After that, select the “Replace owner on sub-containers and objects” option and then click OK. Step 9: Next, select Administrators in the Group or User names list and select Full Control in the Permissions for Administrators panel and click OK.

On April 7th Microsoft has released Windows build 21354 for their flagship OS and updates are rolling. Alongside the new update builds Microsoft has decided to create and release Windows 21354 build as an installable ISO image for anyone who wishes to do a clean installation of Windows without the need to update it after the installation. We have not seen this move by Microsoft in a long time and honestly, we are welcoming it, it is always great to have updated ISO Windows build than to install the old version and sit through an hour or more of updates. If you are interested in getting this ISO image and you are part of the insider program you can download it from here. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

This post will guide you in fixing yet another annoying Blue Screen of Death error, “BUGCODE_USB_DRIVER”. This particular BSOD error occurs due to some issue with usbhub.sys, winusb.sys, or usbport.sys system driver file. When you encounter this kind of Stop error on your Windows 10 PC, it indicates that an error has occurred in the Universal Serial Bus or USB driver. The USB driver is issued by Microsoft themselves and it comes along with the Windows 10 system which is why it is difficult to download its latest version using a web browser. Thus, you need to take some basic steps to resolve the problem. Carefully follow the given fixes below to fix the BUGCODE_USB_DRIVER Blue Screen error and before you proceed, you need to create a System Restore Point, this way you have some backup in case something goes out of hand.

Option 1 – Update the USB Controller Drivers

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.
• Restart your PC and then click the “Search automatically for updated driver software” option.

You also have the option to update the motherboard and the USB driver from the manufacturer’s official website.

Option 2 – Check for any available Windows Updates

Another you can try is to check if there are any Windows Updates available to make sure that your Windows 10 PC has all the latest updates installed. All you have to do is go to Settings > Update &security. From there, just click on the Check for updates button.

Option 3 – Uninstall conflicting programs and services

There are certain programs like VMWare, Virtual Box, Hyper-V Virtualization services that might be in conflict with the USB port drivers on the parent operating system. Thus, you can try uninstalling the aforementioned programs and other similar ones to see if it fixes the BSOD error.

• In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
• After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
• From there, look for the concerned program and select it and then uninstall it.

Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it. If uninstalling the programs mentioned above didn’t help, you might want to try putting your PC in a Clean Boot State to help you find the faulty program.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

Option 4 – Modify the Power Settings

• In the Cortana Search box, type “power options” and then select Power Options from the search results.
• After opening Power Options, click on Change plan settings for your selected power plan.
• Next, click on Change advanced power settings.
• Then look for USB Settings and click on it to expand it.
• Now expand the USB selective suspend setting and then disable it.
• After that, click on the Apply and then OK buttons to save the changes made.

Option 5 – Check for any hard disk errors

• On your desktop, right-click on the “This PC” or computer icon and then select Manage to open the Disk Management. Here you get to check your drive’s health.
• Next, click on Disk Management on the left side panel.
• From there, check the state of your drives. If it shows that all your partitions are healthy then it means all is good and that the problem may have something to do with some physical issues with your hard drive.

You might also want to run the CHKDSK utility to help you fix any issues with your hard disk. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• Wait for the process to be completed and then restart your computer.

If you are trying to run Windows Update but encountered an Error 0x80070003, read on as this post will guide you on how you can fix it. This kind of error in Windows Update can occur when you activate Windows Firewall or download from the Windows Store. This kind of error indicates that the Windows Update service or WUAUSERV is not started or that the Background Intelligent Transfer Service or BITS can’t be started. Aside from that, you can also encounter this error with the other Windows Update components. To fix the Windows Update error 0x80070003, you can try to run the built-in Windows Update troubleshooter or replace the old Configuration file named “Spupdsvc.exe”. You can also try to reset the Windows Update components or check the status of all the Windows Update-related services, as well as run a System File Checker scan.

Option 1 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x80070003. To run this troubleshooter, Refer to these steps:

• Tap the Win + I keys to open Settings.
• From there, click Update and Security and go to the Troubleshoot section.
• Next, select Windows Update and click the “Run the troubleshooter” button and wait until it’s finished, and then try to run Windows Update again.

Option 2 – Try replacing the old Configuration file named “Spupdsvc.exe”

The next thing you can do to fix the Windows Update error is to replace the Spupdsvc.exe file. This is a process file that comes under the Microsoft Update RunOnce service. So when an update becomes available for your computer, the process responsible for performing the upgrade is notified. In addition, the RunOnce entry is also added to the registry for the spupdsvc.exe and this process is executed when your computer restarts and when you log on.

• In the Start Search, type “command prompt” and from the search results, right-click on Command Prompt and select the “Run as administrator” option.
• Next, execute this command to replace the old configuration of the Spupdsvc.exe file with a new one: c m d (remove spaces on CMD) /c ren %systemroot%System32Spupdsvc.exe Spupdsvc.old
• After that, try to run Windows Updates again and check if the error is now gone.

Option 3 – Try deleting the files from the SoftwareDistribution folder and resetting the Catroot2 folder

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to the steps below.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer.

Option 4 – Check the status of some Windows Update Services

• Tap the Win + R keys to open the Run dialog box.
• Next, type “services.msc” in the field and hit Enter or click OK to open Services.
• From the list of Services, look for the following services and make sure that their Startup type is as follows:
  • Windows Update – Manual (Triggered)
  • Background Intelligent Transfer Service – Manual
  • Cryptographic Services – Automatic
  • Workstation Service – Automatic
• After that, check if the Service status of the listed services above are set to Running. If they’re not, click on the Start button to start these services and then check if the Windows Update error 0x80070003 is now fixed or not.

Option 5 – Run the System File Checker Scan

If manually resetting the Windows Update components didn’t work, you can run a System File Checker scan instead. It is a built-in command-line utility that replaces bad and corrupted system files with good system files that might be the cause why you’re getting the error when you try updating your computer. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Restart your computer.

As you know, Bluetooth headphones allow users to connect to their mobile devices wirelessly. This allows you to talk on your mobile device or listen to music without having to connect any cords or wires. Additionally, it even allows you to adjust the volume of a left or right speaker. However, Bluetooth headphones in Windows 10 are another story as their scope is limited. For instance, the left and right pieces can’t have different volume levels. But if you still want to change the dual control of the volume of headphones separately in Windows 10. And in this post, you will be guided on how exactly you can do that. In addition, in this post, you will also be guided on what you can do if the Windows Update messed with the Bluetooth volume control and what you can do to disable the absolute volume in Windows 10. In case you don’t know, the Absolute Volume feature is actually incompatible with a number of Bluetooth devices which can result in the inability of the Bluetooth device to adjust its volume. Thus, if you experience this kind of issue, you’ll notice that the volume slider in the taskbar and the device volume control neither have any effect in adjusting the volume. And each time you try to adjust the volume level for one speaker, the volume of another speaker also automatically changes. In such a case, it would be difficult for you to separately change the dual volume control headphones. Worry not for there is an easy registry tweak you can try to make this possible to do. But before you proceed with the instructions provided below, make sure that you create a System Restore first. Once you have that covered, follow the steps below carefully. Step_1: Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor. Step_2: Next, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMControlSet001ControlBluetoothAudioAVRCPCT Step_3: After that, look for the entry named “DisableAbsoluteVolume” which should be located in the right pane. But if you’re unable to find this entry, you can just create it by right-clicking on the CT key and selecting New > DWORD (32-bit) value, and then assign “DisableAbsoluteVolume” as its name. Step_4: Once done, double click on the “DisableAbsoluteVolume” DWORD and set its value from 0 to 1. Step_5: Now exit the Registry Editor and restart your computer. On the other hand, you can also disable or enable the Absolute Volume feature by executing a command in the Command Prompt.

• If you want to disable the Absolute Volume feature, just execute this command: reg add HKLMSYSTEMControlSet001ControlBluetoothAudioAVRCPCT /v DisableAbsoluteVolume /t REG_DWORD /d 1 /f
• If you want to enable the Absolute Volume feature, just execute this command: reg add HKLMSYSTEMControlSet001ControlBluetoothAudioAVRCPCT /v DisableAbsoluteVolume /t REG_DWORD /d 0 /f

After you execute the command, just restart your computer.

After your computer restarts.

Once you’re done executing the given instructions above, you have to right-click on the speaker icon located in the system tray and select Open Sound Settings and click on Manage device settings – the same controls will be visible to you like earlier. Now when you change the volume level for one speaker, the other speaker should now remain as it is and won’t change alongside the speaker.

As you already know, the Windows Sandbox is one of the new features in Windows 10. However, just like other new features, it also throws up errors and one of them is the error that states,

“Windows Sandbox failed to start, Error 0x80070057, The parameter is incorrect”.

This particular error in Windows Sandbox occurs due to its dependence on numerous components of Windows 10 that are related to Hyper-V and Virtualization mainly. To fix this error, there are several options you can check out. You can try to install any pending updates on your Windows 10 computer, as well as make sure that all the services related to Windows Sandbox are enabled.

Option 1 – Try to run the Windows Updates to install pending updates

The first thing you can do to resolve the “Windows Sandbox failed to start, Error 0x80070057” is to check Windows Updates in your computer and see if there are any pending Windows Updates you have to install. All you have to do is go to the Windows 10 Settings app and then go to the Windows Updates section and click on the “Check for updates” button to check if there are any pending updates that are needed to be installed. This could fix the Windows Sandbox error.

Option 2 – Ensure that all the supporting processes and services are running properly

If running Windows Sandbox as an administrator didn’t fix the error, you have to ensure that all related processes for Windows Sandbox are running properly. To do that, follow these steps:

• Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
• Next, from the list of services, look for the following services in the given order:
  • Network Virtualization Service
  • Virtual Disk
  • Hyper – V Virtual Machine
  • Hyper – V Host Computer Service
  • Container Manager Services
• After you find the aforementioned services, make sure to check if they are enabled or not and then restart each one of them.
• Once done, try to open the Windows Sandbox again and see if the error is fixed or not.

In case you don’t know, Microsoft hooks up every machine that is running Windows 10 with an Advertising ID which helps them in providing Windows 10 users with relevant ads. These ads are delivered to users in the Action Center, Start Menu as well as the ads inside the UWP Applications. What makes these advertisements relevant is that they keep track of your browsing trends, likes and dislikes, with the help of the Advertising ID. However, if you are not fond of advertisements and you do not want this feature of Microsoft to track your usage, worry not for you actually have the option to disable targeted ads on your Windows 10 computer by turning off the Advertising ID. And you can do that during Windows 10 Setup or using the Group Policy Editor. For more details, refer to the instructions provided below for each one of the methods.

Option 1 – Turn off Advertising ID during Windows 10 setup

If you are about to install Windows 10, then during the installation process, your computer boots into the Install and Configure Windows 10 screen with Cortana that assist you during the setup. Once you reach the last page which is “Choose privacy settings for your device”, you will see the Advertising ID of your computer. Under the Advertising ID, you have to disable or toggle off the “Apps can use advertising ID to provide more personalized advertising in accordance with the privacy policy of the app provider” option. After you disable it, click on the Accept button to proceed with the installation. After that, the copy of your Windows 10 you are using will have the Advertising ID disabled by default.

Option 2 – Turn off Advertising ID via Group Policy Editor

• First, tap the Win + R keys to launch the Run utility.
• Then, type “gpedit.msc” in the field and click OK or tap Enter to open the Group Policy Editor.
• Next, navigate to this group policy setting: Computer Configuration > Administrative Templates > System > User Profiles
• Now double click on the “Turn off the advertising ID” option and set the radio button to Enabled. Once you do, you will see the following description on your screen:

“This policy setting turns off the advertising ID, preventing apps from using the ID for experiences across apps. If you enable this policy setting, the advertising ID is turned off. Apps can’t use the ID for experiences across apps. If you disable or do not configure this policy setting, users can control whether apps can use the advertising ID for experiences across apps.” Note that setting the radio button to Enabled or Not Configured will turn off the data collection of the Advertising ID.

• Finally, exit the Group Policy Editor and then restart your computer to apply the changes made successfully.

Error code 10, device manager code occurs when Bluetooth or Wi-Fi cannot be enabled. Inside device manager beside device would be yellow exclamation sign and if you go into device properties status would be: This device cannot start. Following are proven solutions that will resolve the issue and provide you with a working device.

Reboot PC, check for switch

This simple solution can usually work in most cases, first thing is to check if by any chance hardware switch for Wi-Fi or Bluetooth is OFF (laptops have a small switch that can turn the device On or OFF), then if you do not have a switch or you made sure it is ON, reboot your system.

Run Network Adapter Troubleshooter

If previous simple step solutions have not proven to be effective run Network Adapter Troubleshooter

1. Press WINDOWS + I to open settings
2. Go to System > Troubleshoot > Other troubleshooters
3. Inside Find Network Adapter
4. Click on Run to start the troubleshooters

Disable and then re-enable Adapter

If the previous solution has not fixed the issue try disabling the adapter and then re-enabling it back.

Update network adapter

Go to the intel website and download the latest driver package. After the download is finished install the latest driver.

Turn ON the WLAN AutoConfig service

1. Press Windows key + R to invoke the Run dialog.
2. In the Run dialog box, type services.MSC and hit Enter to open Services.
3. In the Services window, scroll and locate the WLAN AutoConfig service.
4. Double-click on the entry to edit its properties.
5. In the properties window, click the drop-down on the Startup type and select Automatic.
6. Next, make sure the Service status is started and running.
7. Click Apply > OK to save changes.
8. Exit Services console.
9. Restart PC.

One of the popular tools that allow a user to offer or obtain remote assistance on a computer is the TeamViewer. It is available on all the major computer and mobile platforms which makes it a lot useful to every kind of user, even on the go. If you are one of the users who frequently use TeamViewer, then you must be familiar with this one sentence that states, “Initializing display parameters”. In common cases, this sentence will appear for a second and load the other user’s screen. However, some users reported that TeamViewer gets stuck on that stage and did not move ahead even a bit. If you experience the same problem, read on as this post will guide you in fixing this issue with TeamViewer on your Windows 10 computer. At the time of writing, the cause of this issue is still unclear. It could be due to the quality of internet connection, conflicts in process, misconfiguration of Remote Access, and many more. To fix this issue, you can try to update TeamViewer for both the users or have it reinstalled with Unattended Remote Access, or reconfigure the Remote Access. You can also try to kill any conflicting processes or optimize your internet connection. For more details, refer to the given options below.

Option 1 – Reboot your router

The first thing you can try to do to fix the error is to simply restart your router. All you need to do is reboot the router from its Admin panel or you can also turn it off manually and turn it back on after a couple of seconds so that it can completely reboot. Once you’re done, try accessing your server again and see if the error is now fixed.

Option 2 – Try to update TeamViewer on both users’ end

You might have to update the TeamViewer on both ends and to do that, you need to start the TeamViewer installer again. Once it is installed, run the program and click on the Help option in the Menu ribbon and then select the “Check for updates…” option. If an update is found, you will be notified within a couple of seconds through a pop-up mini window. From there, click on Update and then follow the next onscreen instructions that appear and choose your TeamViewer version to update.

Option 3 – Try reinstalling TeamViewer via the Unattended Remote Access

If the first two given options didn’t work, you might have to reinstall TeamViewer from the Windows 10 Settings app or Control Panel.

• Tap the Win + R keys to launch the Run utility and type “regedit” in the field and hit Enter to open the Registry Editor.
• Here, navigate to this registry key: Computer HKEY_LOCAL_MACHINE SOFTWARE Wow6432Node TeamViewer
• Next, look for the TeamViewer key and right-click on it, and select Delete.
• After that, restart your PC to apply the changes made and then start TeamViewer again, and then click on Connection > Open Management Console.
• Then sign in or sign up to get registered and select the Add new device radio button under Add > Add computer located on the top-right corner and then select the Download now option.
• Now follow the next onscreen instructions that appear to complete the installation and then check if it fixes the problem or not.

Option 4 – Try reconfiguring the Remote Access

You can also try to reconfigure Remote Access in case there is some misconfiguration that might have caused the problem with TeamViewer.

• On your Desktop, right-click on This PC and click on Properties.
• Next, go to the left side of the navigation panel and click on Remote Settings.
• From there, make sure that the “Allow Remote Assistance Connections to this computer” checkbox is checked under the Remote Assistance section.
• Once done, click on the Advanced button. This will open a new mini window where you’ll have to check the “Allow this computer to be controlled remotely” option under the Remote Control section.
• Then click on OK and see if it fixed the problem.

Option 5 – Try to kill any conflicting processes

• Tap the Ctrl + Shift + Esc key combination to open the Task Manager.
• Then navigate to the Processes tab and right-click on the BGInfo process.
• Now select the End Task option to kill its process and then start TeamViewer again and check if the problem is resolved.

Option 6 – Try to optimize the quality of connection

You need to take care of two things under this option – first, you have to disable the loading of the Wallpaper of the computer which is the one that you’re trying to access remotely. To do that, you have to select the Extras menu from the menu ribbon and then select Options. And under the Remote Control section, check the “Remove remote wallpaper” option. The next thing you have to do is to optimize the quality for the speed by selecting the “Optimize Speed” for the menu of Quality still under the Remote Control section.