Fix Windows Update error 0x80096004

Recently, a lot of users reported to Microsoft about getting an error code 0x80096004 while trying to update their Windows 10 computers. This kind of Windows Update error occurs during the initial download and verification process. It also affects the Windows features (FODs) and when you encounter this error, you will also see this error code, “TRUST_E_CERT_SIGNATURE”. This error code indicates that the signature of the certificate could not be confirmed. This is caused by a broken certificate store or a corrupt copy of the Windows operating system is installed.

Here’s the complete error message:

“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80096004).”

To fix Windows Update error 0x80096004, you can check out the options provided below.

Option 1 – Delete the contents in the Software Distribution folder and Catroot2 folder

  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv

net start cryptSvc

net start bits

net start msiserver

  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

  • Type each one of the following commands.

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

  • After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 2 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x80096004. To run it, Refer to these steps:

  • Tap the Win + I keys to open Settings.
  • From there, click Update and Security and go to the Troubleshoot section.
  • Next, select Windows Update and click the “Run the troubleshooter” button and wait until it’s finished, and then try to run Windows Update again.

Option 3 – Try to temporarily disable anti-virus and Windows Defender Firewall

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like Error Code 0x80096004 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not.

Option 4 – Try to replace the DLL file with a trusted source

You can also try to replace the crypt32.dll file as it could help in fixing the Windows Update error. Just make sure that you get one from a trusted source.

  • First, you need to get the new DLL file from another computer with preferably the same file version number.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • x86: This PC > C:/Windows/System32
    • x64: This PC > C:/Windows/SysWOW64
  • Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 crypt32.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 5 – Try downloading and installing the Windows Updates manually

Error Code 0x80096004 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:

  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.

Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Option 6– Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Reboot your PC.

Option 7 – Try to run the Windows Update Service in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing Windows Update error. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to run the Windows Update Service again and see if Windows Update error 0x80096004 is now gone.
If you like to learn and find out more about various Windows errors, and how to repair them go to our vast archive or use search to find articles that will explain and help you in solving your issue.
However, if you prefer to do things fast and with automatization then we are proposing to use an automated solution for your issues. The application that we are recommending is Advanced System Repair Pro
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Junk Cleaner
Keeping your computer free from unnecessary clutter also helps make your computer last longer. Like any other machine, if you keep it clean and take care of it, it will serve you better for longer!

Optimize background apps
Optimize applications background activity with the built-in Application Optimizer feature.

Disk Defrag
With a simple 1-click, Advanced System Repair speeds up your PC by assembling fragmented files on your machine and organizing them more efficiently.

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Finds and removes all types of harmful malware including trojans, worms, bots, adware, spyware, PUPs, and more!

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The all-in-one privacy suite to Clean Your Tracks & Protect Your Privacy! Make your computer safe, secure, and more efficient!

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ASR will analyze your complete system and settings to adjust your PC to function at its maximum performance.

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Over time, as you install and uninstall applications, the registry can become cluttered with old entries and broken settings which can result in program crashes, and annoying messages and slow the computer down.
Visit our Advanced System Repair Pro Download page to inform yourself about all the benefits of this software and get a free trial copy of it.
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While browsing the internet with this extension you will see additional ads, sponsored links, and pop-up ads in your browser. Additionally, this extension monitors your browser activity, including search words, visited links, shopping information, and sometimes even personal information, which is later used to display better-targeted ads.

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How one can recognize a browser hijack

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How it infects your PC

A browser hijacker could be installed on your PC when you check out an infected website, click on an email attachment, or download something from a file-sharing website. They are generally included with toolbars, add-ons, BHO, plug-ins, or browser extensions. A browser hijacker could also be installed as a part of freeware, shareware, demoware, and fake programs. Examples of popular browser hijackers are Fireball, CoolWebSearch. GoSave, Ask Toolbar, RocketTab, and Babylon Toolbar.

Getting rid of browser hijackers

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Technical Details and Manual Removal (Advanced Users)

If you’d like to manually get rid of AtoZManuals without the use of an automated tool, it may be possible to do so by deleting the program from the Microsoft Windows Add/Remove Programs menu, or in cases of web browser extensions, going to the browsers AddOn/Extension manager and uninstalling it. You will likely also want to reset your web browser. Lastly, examine your hard drive for all of the following and clean your Windows registry manually to remove leftover application entries after uninstalls. Please note that only experienced computer users should try to manually edit the system files simply because deleting any single critical registry entry leads to a serious issue or even a system crash. In addition, certain malware is capable of replicating itself or preventing its deletion. Completing this task in Safe Mode is suggested.
Folder: C:Users%UserName%AppDataLocalTemp Registry: HKLMSOFTWAREClassesAppIDAtoZManuals.exe HKEY_LOCAL_MACHINESOFTWAREMicrosoftInternet ExplorerExtensions HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionExplorerBrowser Helper Objects HKEY_LOCAL_MACHINESoftwareMicrosoftInternet ExplorerToolbar HKEY_LOCAL_MACHINESOFTWAREGoogleChromeExtensions HKEY_LOCAL_MACHINESOFTWAREMozillaFirefoxExtensions HKEY_CURRENT_USERSoftwareOpera Software HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionvirus name HKEY_CURRENT_USERSoftwareMicrosoftWindows NTCurrentVersionWinlogon Shell = %AppData%IDP.ARES.Generic.exe HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun Random HKEY_LOCAL_MACHINESoftwareMicrosoftWindows NTCurrentVersionRandom
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From the Author:

The Software and Services are sponsored by third-party advertisements and commercial offers and may also contain links to third parties websites, advertisements, products, offers, applications, and more. By downloading and using the Software you give your consent to display to you such Third Party Content (by using display ads, pops, coupons, price comparison, in-line text, and content recommendations) through Our or Our business partners’ technology.

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About Browser Hijackers

Browser hijacking is actually a type of unwanted software program, commonly a web browser add-on or extension, which causes modifications in web browser’s settings. They are made to interfere with browser functions for a variety of purposes. It redirects you to the sponsored websites and inserts ads on the browser that helps its creator generate revenue. Nonetheless, it isn’t that innocent. Your online safety is compromised and it is also very irritating. When the malware attacks your computer, it starts to mess things up a whole lot that slows your system down to a crawl. In the worse case, you may be forced to tackle serious malware threats too.

Symptoms of browser hijacker malware

Symptoms that your web browser is hijacked include: your home page is reset to some unfamiliar website; you see new unwanted favorites or bookmarks added, typically directed to advertisement-filled or pornography websites; the essential web browser settings are modified and unwanted or unsafe sites are added to the trusted sites list; you find unsolicited new toolbars added; your internet browser will display endless pop-up ads; your web browser starts running slowly or presents frequent glitches; you have prohibited entry to particular webpages, for example, the website of an antivirus software manufacturer like SafeBytes.

Exactly how they get into the computer

Browser hijackers infect computer systems in numerous ways, including through a file-share, a drive-by download, or an infected e-mail. They can also be deployed through the installation of an internet browser toolbar, add-on, or extension. Some internet browser hijackers spread in user’s computers using a deceptive software distribution method called “bundling” (often through freeware and shareware). Popular examples of browser hijackers include Conduit, CoolWebSearch, Coupon Server, OneWebSearch, RocketTab, Searchult.com, Snap.do, and Delta Search.

Browser Hijacker Malware – Removal

Some browser hijacking could be simply stopped by discovering and removing the corresponding malware program from your control panel. However, most browser hijackers are hard to eliminate manually. Irrespective of how much you attempt to get rid of it, it can keep returning over and over. Apart from that, manual removal expects you to do many time-consuming and complicated actions that are hard to accomplish for novice computer users. An anti-malware program is extremely effective with regards to finding out and eliminating browser hijackers that normal anti-virus software has missed. SafeBytes Anti-Malware detects all types of hijackers – such as DailyLocalGuide – and eliminates every trace quickly and efficiently.

What To Do If You Cannot Install Safebytes Anti-Malware?

Malware can cause many different types of damage to PCs, networks, and data. Certain malware types modify internet browser settings by including a proxy server or modify the PC’s DNS configuration settings. When this happens, you’ll be unable to visit certain or all websites, and therefore unable to download or install the required security software to eliminate the computer virus. If you’re reading this, you probably have affected by malware that prevents you from installing a computer security application such as Safebytes Antimalware on your PC. There are some solutions you can try to get around with this particular problem.

Remove malware in Safe Mode

The Windows OS has a special mode referred to as “Safe Mode” where just the minimum required programs and services are loaded. In case the malware is set to load immediately when the computer starts, switching into this mode may well prevent it from doing so. To start the computer into Safe Mode, hit the “F8” key on your keyboard right before the Windows boot screen shows up; Or right after normal Windows boot up, run MSConfig, check Safe Boot under Boot tab, and then click Apply. Once you’re in Safe Mode, you can attempt to install your antivirus program without the hindrance of the malicious software. Right after installation, run the malware scanner to remove most standard infections.

Obtain the security software in an alternate internet browser

Some viruses might target vulnerabilities of a particular browser that obstruct the downloading process. If you appear to have malware attached to Internet Explorer, then switch over to a different internet browser with built-in safety features, such as Firefox or Chrome, to download your favorite antivirus program – Safebytes.

Create a portable antivirus for eliminating viruses

Here’s another solution which is utilizing a portable USB anti-virus software that can check your system for malicious software without the need for installation. Adopt these measures to employ a USB drive to fix your corrupted computer. 1) Download the anti-malware on a virus-free computer. 2) Plug the Flash drive into the uninfected computer. 3) Double-click the Setup icon of the antivirus software to run the Installation Wizard. 4) Choose a USB flash drive as the location when the wizard asks you where you intend to install the application. Follow the directions to finish the installation process. 5) Transfer the USB drive from the clean computer to the infected PC. 6) Run the Safebytes Anti-malware directly from the flash drive by double-clicking the icon. 7) Run Full System Scan to identify and clean-up up all types of malware.

Highlights of SafeBytes Anti-Malware

Do you wish to install the best anti-malware program for your laptop? There are numerous applications available that come in free and paid versions for Windows systems. A few of them are excellent, some are decent, while some will destroy your computer themselves! You have to look for a product that has got a good reputation and detects not just computer viruses but other sorts of malware also. With regards to commercial antimalware tool options, many people go with well-known brands, like SafeBytes, and they are very happy with it. SafeBytes anti-malware is a trustworthy tool that not only secures your computer permanently but is also very user-friendly for people of all ability levels. With its outstanding protection system, this software will automatically detect and remove most of the security threats, which include browser hijackers, viruses, adware, ransomware, PUPs, and trojans.

SafeBytes anti-malware offers an array of advanced features which sets it apart from all others. These are some of the highlighted features included in the product.

World-class AntiMalware Protection: Safebytes is based on the very best virus engine within the industry. These engines will detect and remove threats even during the initial phases of a malware outbreak. Real-Time Protection: SafeBytes gives round-the-clock protection for your personal computer restricting malware attacks in real-time. This tool will continuously monitor your computer for suspicious activity and updates itself regularly to keep abreast of the constantly changing threat scenarios. Internet Security: SafeBytes provides an instant safety rating about the web pages you’re going to check out, automatically blocking harmful sites and making sure that you are certain of your safety while browsing the world wide web. Fast Scan: SafeBytes Anti-Malware possesses a multi-thread scan algorithm that works up to 5x faster than any other protection software. Lightweight: SafeBytes is really a lightweight application. It uses up a very small amount of processing power as it operates in the background so you’re free to use your Windows-based computer the way you want. Premium Support: You can get high levels of support around the clock if you are using their paid version. Overall, SafeBytes Anti-Malware is a solid program as it has loads of features and can detect and eliminate any potential threats. Once you’ve downloaded and installed this software, you will no longer have to bother about malware or other security worries. If you need advanced forms of protection features & threat detections, buying SafeBytes Anti-Malware could be well worth the money!

Technical Details and Manual Removal (Advanced Users)

If you wish to perform the removal of DailyLocalGuide manually rather than employing an automated software tool, you can follow these measures: Navigate to the Windows Control Panel, click the “Add or Remove Programs” and there, select the offending program to uninstall. In cases of suspicious versions of browser plugins, you can actually remove it via your web browser’s extension manager. You will likely also want to reset your internet browser to its default configuration settings. If you decide to manually remove the system files and Windows registry entries, utilize the following checklist to ensure that you know exactly what files to remove before carrying out any actions. But bear in mind, this is often a tricky task and only computer professionals could accomplish it safely. Furthermore, some malware keeps replicating which makes it tough to remove. Carrying out this malware-removal process in Safe Mode is suggested.
Files: Directory %LOCALAPPDATA%\DailyLocalGuideTooltab. Directory %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\hkeaafmlcginkhibjjdijabnpfobeibe Directory %LOCALAPPDATA%\Google\Chrome\User Data\Default\Local Extension Settings\hkeaafmlcginkhibjjdijabnpfobeibe Directory %LOCALAPPDATA%\Google\Chrome\User Data\Default\Sync Extension Settings\hkeaafmlcginkhibjjdijabnpfobeibe Registry: key DailyLocalGuide at HKEY_CURRENT_USER\Software\ key DailyLocalGuideTooltab Uninstall Internet Explorer at HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\
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Rebuild Search Index in Windows 10
If by any chance your search result in Windows is misleading, missing, or incorrect then it is a high probability that your search index is out of date. To repair this issue follow this guide step by step. Please take note that rebuilding the whole search index can take a long time on some systems depending on the size of the index itself, CPU speed, HD speed, etc. Sometimes it can take even hours on large drives. First, press ⊞ WINDOWS + R to open the run dialog and type in it Control panel to open the control panel. keyboard with windows and r markedrun dialog with control panel typed in Once you are in the control panel, switch your view to large icons and locate Indexing options. Control panel with indexing options selectedInside indexing options, click on advanced. indexing options advanced button markedIn advanced options click on the rebuild and confirm. indexing options rebuild button markedLeave your computer to finish and your searches should be working fine now.
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Videos folder missing from File Explorer
As you know, the Videos folder can be found under “This PC” by default on your Windows 10 computer. However, as per the reports of some users, there are a few occasions where it somehow gets replaced by the Documents folder. In other words, the Videos folders are replaced by a duplicated copy of the Documents folder. Out of the two Documents folder, one Document folder will contain all the usual files and subfolders while the second one is empty. Although when you click the Documents icon on your Desktop (if you have a shortcut), it will still take you to the right Documents folder. To fix this particular issue and get the Videos folder back in the File Explorer, here are some potential fixes that should help.

Option 1 – Run System Restore

The first thing you can try to do to resolve the problem is to run System Restore. This can help you go back to the previous state of your computer before the issue with the Videos and Documents folder.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 2 – Try to restore Defaults

The next thing you can do is to restore Defaults. How? Refer to these steps:
  • Open File Explorer and then right-click on any of the two Documents folders.
  • After that, select the Properties option from the context menu and switch to the Location tab and click on Find target.
  • Next, copy the address and paste it in the field above the “Find target” option, and then click the “Restore Default” button.

Option 3 – Try to change the Registry Path

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and tap Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders
  • After that, edit the path for {35286A68-3C57-41A1-BBB1-0EAE73d76C95} under the “User Shell Folders” key to match the path shown for My Videos: %USERPROFILE%Videos.
  • Once you’re done, open the folder under “This PC” that has the Documents icon and tap Shift + right-click in the folder background, and then select the “Open PowerShell window here” option to fix the naming of the Documents folder. The path should read: “C:users<UserName>Documents.
  • Next, execute this command: ri desktop.ini –force
  • The command you entered will delete the files and folders and so when added for Documents, it will get rid of the empty Documents folder.
  • Now all you that’s left to do is to find where the target location is going to be for both folders and check if anyone foes to the user name location.
  • Then delete the one which goes to the incorrect location.
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How to Fix Error Code 0xc00007b in Windows 10

Error Code 0xc00007b – What is it?

Error code 0xc00007b usually manifests itself via the inability to start an application properly. It can occur when users attempt to run a game or other programs on their computer. In such a case, the application will not start and a message box will pop up stating that error code 0xc00007b has occurred. The error code is likely to occur when users attempt to run a program in the incorrect or inappropriate bit. For instance, if you try to load a 32bit location with a 64bit location.

Solution

Restoro box imageError Causes

Error code 0xc00007b affects various versions of the Windows operating system, including Windows 7, 8, 8.1, and Windows 10. In the case of error code 0xc00007b for Windows 10, the error may be caused by issues related to software you’ve installed on your machine. This may cause software conflict resulting in the need to install programs like DirectX. Left unchecked, error code 0xc00007b could incite other error codes in Windows 10, such as error code 0xc004f034.

Further Information and Manual Repair

To repair error code 0xc00007b for Windows 10 devices, users will need to implement at least one manual repair procedure. Manual repair methods are effective in combating these issues as they can address the issues causing the error in the first place, thus fixing the problem.

The manual repair procedures for fixing error code 0xc00007b are very straightforward and can be implemented with little technical knowledge. However, you may need to contact a Windows repair technician if you have difficulty fixing the error code after completing the manual repair methods listed below.

Method One: Install Microsoft DirectX

Microsoft DirectX is an application usually included in the Microsoft operating system. It enables users to access high-speed gaming and multimedia on their PC. The latest version of this Windows technology is available on Microsoft’s official site.

Visit the Microsoft website and search for DirectX End-User Runtime Web Installer. Once you have located the latest version of the program, select the preferred language you would like DirectX to run in, and then click download. Run the program, then be sure to reboot your computer.

Note that this solution should only be applied if you are having issues running or displaying a gaming or multimedia application. Once you’ve correctly installed the latest version of DirectX, it should be able to fix underlying issues that may be causing error code 0xc00007b to occur. If you are still unable to run applications after completing this manual repair procedure, however, you will need to apply another method to fix error code 0xc00007b for Windows 10.

Method Two: Install Latest Version of .NET Framework

.NET Framework, a framework developed by Microsoft, provides solutions for users who may be having problems with applications. To download the latest version of the .NET framework, follow the steps listed below.

  • Step one: Open your favorite web browser
  • Step two: Enter www.microsoft.com/net
  • Step three: Click Downloads
  • Step four: Select the latest version of the .NET Framework by clicking the framework at the top of the list. (Currently, the latest version is .NET Framework 4.6.2.)
  • Step five: Select preferred language, then download
  • Step six: Run software.

To ensure you successfully download the latest version of the .NET Framework, verify your computer is properly connected to the Internet while downloading the software. Also, follow the instructions provided on the Microsoft website.

After completing the download process, reboot your computer then check if you have successfully resolved error code 0xc00007b for Windows 10. If this manual repair method is successful, you will be able to access your gaming and multimedia programs. Otherwise, the error code message box will reoccur, stating that the application error code is present on your device. Apply the next manual repair procedure to correct the error code if this reoccurs.

Method Three: Install Windows Updates

In certain instances, application error codes like error code 0xc00007b affect PC users who fail to install the most current Windows updates on their device. That is why it’s important to check your system and ensure you have installed all the latest updates.

The updates, if any are available, will automatically be installed on your PC once you access Windows Update in Settings. Reboot your computer then check if you are able to run programs that previously would not open due to error code 0xc00007b. If problems persist resulting in the reoccurrence of the error code, reinstall the applications you are unable to open or get help from a Windows repair technician.

Method Four: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.

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