Fix Windows Update error 0x80070422

If you were trying to run Windows Update or activate Windows Firewall or download from the Windows Store but encounter the Windows Update Error 0x80070422 instead, read on as this post will show you how you can resolve the problem.

This kind of Windows Update error occurs when the Windows Update or WUAUSERVE is not started or when the Background Intelligent Transfer Service or BITS can’t be started. It could be that they are disabled or because they have no enabled devices associated with them. Whichever the case is, you can check out the options given below to fix the Windows Update Error 0x80070422 and make sure that you create a System Restore point first before you start.

Option 1 – Check the status of some Windows Update Services

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter or click OK to open Services.
  • From the list of Services, look for the following services and make sure that their Startup type is as follows:
    • Windows Update – Manual (Triggered)
    • Background Intelligent Transfer Service – Manual
  • After that, check if the Service status of the listed services above is set to Running. If they’re not, click on the Start button to start these services and then check if you can now enable the Windows Update service or not.

Option 2 – Try to disable IPv6 in the Network Center

You might also want to disable IPv6 in the Network Center in order to fix the Windows Update Error 0x80070422. How? Follow these steps:

  • Tap the Win + X key combination on your keyboard and click on Network Connections.
  • This will open the Network Connections section under the Setting app. From there, click on the Network and Sharing Center link located at the right side of the panel which will open a Win32 version of the Windows settings known as Control Panel.
  • In the Control Panel, click on the network your computer is connected to.
  • A mini window will appear and in that window click on Properties which will open another mini window that will provide a list.
  • From this list, uncheck the option that says, “Internet Protocol Version 6 (TCP/IPv6)”.
  • Now click on OK and close all the other windows and see if it fixes the Windows Update error.

Option 3– Run the Windows Update Troubleshooter

If disabling IPv6 didn’t work, you could also try running the Windows Update Troubleshooter as it could also help in fixing any issues related to Windows Update including the Windows Update Error 0x80070422. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 4 – Try running the DISM tool

You can also try to run the Deployment Imaging and Servicing Management or DISM tool to fix the Windows Upgrade error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 5 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the Windows Update Error 0x80070422. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.

If you like to learn and find out more about various Windows errors, and how to repair them go to our vast archive or use search to find articles that will explain and help you in solving your issue.
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Completely Uninstall and Remove Flash
Google Chrome, Microsoft Edge, Mozilla Firefox are some of the leading browsers commonly used these days and they all include an embedded copy of the Adobe Flash Player. So if you are running a Windows 10 PC then you can have up to 4 copies of Adobe Flash Player; one for Microsoft Edge, one for Internet Explorer, one for Opera, one for Firefox. You might also experience cases wherein two flash players are simultaneously running, i.e. one installed in Chrome as a single plug-in and another one installed in Windows, trying to parse the data. And in such cases, you might consider removing or uninstalling one of the versions of Adobe Flash Player. If you do, then you’ve come to the right place as this post will guide you in disabling the embedded Adobe Flash Player in Windows 10. Before you get started in removing the Adobe Flash Player in Internet Explorer & Microsoft Edge browser, you need to sign in with your administrative account even if don’t use it or set it as the default browser. After you’ve signed in to your administrative account, follow the steps below. Step 1: Open your browser, if you are using Edge then open it. Step 2: After opening your browser, go to its Settings and select Advanced Settings. Step 3: Next, Move the slider against the “Use Adobe Flash Player” option to off. Step 4: After that, open File Explorer and navigate to this address, “C:/Windows/servicingPackages” and from there, check on the following entries:
  • Adobe-Flash-For-Windows-Package~31bf3856ad364e35~amd64….(version number of the Flash Player)
  • Adobe-Flash-For-Windows-WOW64-Package~31bf3856ad364e35~amd64….(version number of the Flash player #)
  • Adobe-Flash-For-Windows-onecoreuap-Package~31bf3856ad364e35~amd64…(version number of the Flash Player)
Step 5: Take note of all the listed package names of Adobe Flash Player and tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor. Step 6: Next, right-click on the three keys which have the name of the packages you listed and select “Permissions” one after the other. Step 7: Then check “Allow” to enable full control for the Administrators account and click OK to save the changes made. Step 8: Select the three keys one after the other and select Visibility DWORD located on the right side and then right-click on Visibility and change the Value data from 2 to 1. Step 9: Go over the same procedures again for the other keys. Once you’ve completed then you should now be able to remove packages using the DISM tool. Step 10: Simply open an elevated Command Prompt and execute the following commands:
  • dism /online /remove-package /packagename:Adobe-Flash-For-Windows-Package~31bf3856ad364e35~amd64-10.0.17134.1
  • dism /online /remove-package /packagename:Adobe-Flash-For-Windows-WOW64-Package~31bf3856ad364e35~amd64-10.0.17134.1
  • dism /online /remove-package /packagename:Adobe-Flash-For-Windows-onecoreuap-Package~31bf3856ad364e35~amd64-10.0.17134.1
Keep in mind that the numbers at the end could be different on your computer due to the difference of version number so you have to use the numbers on your system. After that, reboot your computer.
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Could not configure one or more components
If you are trying to install or upgrade your Windows 10 computer but suddenly encountered an error message saying, “Windows could not configure one or more system components”, read on as this post will show you how you can fix the problem. You are not alone in experiencing this problem as other users also reported having the same scenario. Some of them reported getting the following error message:
“Windows could not configure one or more system components. To install Windows restart the computer with error code 0xc1900101-0x30018.”
When you check on the Windows 10 rollback log, you will see a part with the “iisetup.exe” that’s related to the abort. Usually, the upgrade process completes over 50% and gets stuck and then rolls back later on and generates the error logs. This kind of error, in most cases, appears during the upgrade of Windows 10 and is related with the Internet Information Services or IIS in Windows 10. For some unknown reason, it restricts the installation or the upgrade which causes the error to appear. To fix the “Windows could not configure one or more system components” error, you can try to remove the IIS from the Windows Features or rename the “inetsrv” folder. You could also move all the folders related to IIS to another drive. For more details, refer to the options provided below.

Option 1 – Try to remove the IIS from Windows Features

The IIS is installed from the Windows Features and you can find it at Control Panel > Programs. From there, uncheck the checkbox for the Internet Information Services. Once done, click on the OK button to save the changes. Note that this process will get rid of all the related programs, services, and folders from Windows 10. So if you want to, you can just install them later on or use an offline installer from the official site of Microsoft.

Option 2 – Try renaming the inetsrv folder

The next option you can check out to resolve the problem is to rename the “inetsrv” folder. If you have uninstalled IIS from the Windows Features, this should remove the folders as well, however, it didn’t remove the folder then you have to delete the folders that are related to the IIS by following these steps:
  • First, you have to boot into the Advanced Recovery Mode and from there, open Command Prompt.
  • Next, execute this command to rename the folder from this location, C:Windowssystem32inetsrv: rename C:/Windows/system32/inetsrv/inetsrv.old
  • Once done, boot into your computer normally and try to upgrade Windows 10 again, and check if the problem is fixed or not.

Option 3 – Try to move the folders related to IIS to a different drive

  • Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • Next, look for the Application Host Helper Service from the list of services and stop it.
  • Once done, take ownership of the “WinSxS” folder and then move the *windows-iis*.*” folders to another drive. You can just search using the “*windows-iis*.*” keyword in the Start Search.
  • Next, tap the Ctrl + X keys and paste the folders to another drive.
  • After that, start the update process for Windows 10 again.
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Remove the blue and yellow shield icon
If you suddenly see a system icon or an application icon that has a blue and yellow shield or icon overlay at the corner, this indicates that the application has to run with admin privileges and each time you run these kinds of applications, a UAC or User Account Control prompt will appear to confirm if you really want to run the application. Although this kind of behavior is for security reasons, it can get quite annoying especially if you use the application on a daily basis. To make it convenient for you, this post will walk you through how you can remove the blue and yellow shield icon from an application on your Windows 10 computer. The User Account Control or UAC setting is the one that ensures no program can run with administrative privileges unless it is allowed by the user. This stops any program that could be potentially harmful to the computer from making any changes which are why keeping this setting to its default state is for the best and making any changes in its setting is not recommended unless it is really needed. So if you really have to remove the icon overlay in an application, there are several ways you can do that. You can try reinstalling the program and set Compatibility or change the UAC level. For more information, refer to every option given below.

Option 1 – Try to reinstall the application and set Compatibility

As you know, the application icons where you can see the shields are shortcuts mostly and they signify that the User Account Control will appear each time you launch the app. Thus, if you have an app that you use regularly and you’re certain that the app can be trusted, you can try to reinstall the app and set its compatibility by following these steps:
  • You need to uninstall the app first and then install its latest version. You must not run or open the app after you reinstall it, not until you’ve completed the steps.
  • Next, you have to right-click on the shortcut icon of the app, and from the menu, select Properties.
  • Afterward, go to the Compatibility tab and look for the checkbox labeled “Run this program as an administrator” and uncheck it.
  • Now click on the Apply and OK buttons to save the changes made. This should remove the shield icon from the app.

Option 2 – Try changing the UAC level

  • Tap the Win + Q to open the search bar and type UAC to see the User Account Control setting.
  • From the UAC setting, lower the UAC level by selecting the settings that say, “Notify only when apps try to make changes to my computer”.
  • After selecting that option, you shouldn’t be getting any warning now when you run the app with the shield icon. But keep in mind that this is not a temporary setting which can be risky especially if the app can’t be trusted.
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Windows could not find a driver for adapter
Device drivers serve as a connection between the hardware in your computer and the operating system. So if any of the device drivers fail, the concerned hardware will stop communicating with Windows. And when you encounter some network-related issues, you can run the Network Adapter troubleshooter to fix them. However, this built-in troubleshooter does not work all the time as there are still problems that it can’t fix on its own and you’ll see the following error message:
“Windows could not find a driver for your network adapter.”
If you encounter this kind of error, read on as this post will help you in fixing the problem but before you get started in troubleshooting the problem, try running the Network Adapter Troubleshooter again.
  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
Refer to each one of the solutions given below to get started:

Option 1 – Update the Network Adapter drivers

Of course, the first thing you can try to do is to update the Network Adapter drivers to resolve the error.
  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Then right-click on each one of the Network drivers and update them all.
  • Restart your PC and see if it helped in fixing the BSOD error.
Note: If updating the network drivers didn’t help in fixing the “Windows could not find a driver for your network adapter” error, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly. To reinstall the network adapter driver, refer to these steps:
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.

Option 2 – Try running the Hardware and Devices Troubleshooter

Apart from the Network Adapter Troubleshooter, you can also run another built-in troubleshooter in Windows, the Hardware and Devices Troubleshooter, as it can also help you in resolving the “Windows could not find a driver for your network adapter” error.
  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 3 – Try performing a System Restore

You might also want to perform a System Restore that might help you in fixing the error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
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Fix microphone not working in Windows 10
The microphone has become from exclusive niche hardware to everyday requirements. In today's world when we live in a pandemic most of the work has shifted from office to home where people need working computers with microphones, working microphones. So what do we do when the microphone stops working? Keep reading on to find out and hopefully, we will fix this as fast as possible.

Check Microphone Privacy Settings

In 2019, Microsoft introduced new privacy features to Windows that give you more granular control over which apps are accessing your microphone. The side effect of this is that certain apps may be blocked from using your microphone without you even knowing. To find out if this is the issue, go to Settings > Privacy > Microphone. Click Change and make sure the slider is set to On. This will broadly mean that the mic is now enabled on your PC.
Next, make sure the slider under Allow apps to access your microphone is set to On, then look through the list of Microsoft Store apps to make sure the apps you want to use are selected.
You’re likely to be using many apps, not from the Microsoft Store, so to make sure these are enabled, scroll down even further and set the Allow desktop apps … slider to On.

Check Microphone Driver

The outdated or corrupted driver could be the issue for the microphone not working in Windows 10. To check the driver status, follow these steps:
  1. In your Start menu search for Device Manager
  2. In the device manager window search for sound and expand it.
  3. Once expanded, you should see your audio drivers. Note that the names of these will vary depending on the manufacturer.
  4. On Audio, right-click, and select properties. On the General tab, check to see if the device is working properly.
  5. If it is not working properly, click on the driver tab and select the update option.
  6. Repeat for the other audio drivers.
  7. Restart the computer.

Check the Sounds setting

  1. In the taskbar, right-click on the speaker icon at the far-right corner and select the sound option.
  2. On the Recording tab, click on the microphone and select the Properties option.
  3. Select the levels tabs and increase the volume for both microphone and microphone boost.
  4. Go to the Enhancement tab of the same pop-up and make sure that the immediate mode checkbox is checked.
  5. Click Ok and restart the computer.

The sound troubleshooter

  1. Right-click on the sound icon at the far-right corner of the taskbar and select troubleshoot sound problems.
  2. The computer will detect any fault that exists with your audio and recommend fixes for you. You just need to read through the prompts and click the options that you think will work for you.

Try microphone on another computer

If previous steps have not produced results, try the microphone on another computer, if it is not working there then it is a hardware malfunction
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System Restore gets stuck or hangs up
As you know, System Restore is a useful tool in Windows operating system that helps users in fixing system issues by undoing any recent changes to the computer that may have caused the problem. However, there are times when you might encounter some issues when running this tool and one of these issues is when System Restore suddenly gets stuck or hangs up on initializing the restoration of the Registry in Windows 10. If you encounter a similar problem, read on as this post will guide you on what you can do in such cases. There are several things you can do when you face this kind of problem in System Restore. First, you can try to wait it out, give it more time to load, which should not take longer than 5 minutes. And if it’s still stuck after that time, give it another hour. However, if nothing changed after an hour, then you need to troubleshoot the problem further. Keep in mind that you must not interrupt System Restore by shutting it down abruptly, it could result in an unbootable system. To get started in troubleshooting the problem, you need to follow each one of the suggestions offered below.

Option 1 – Try to use the Windows Recovery Environment

The first troubleshooting option you need to try is to simply tap the power button for about 10 seconds. This is what you have to do when you have to interrupt System Restore or reset your Windows 10 computer. Tapping the power button for 10 seconds will perform a hard shutdown and once your computer shuts down, restart your computer again and follow the steps below but before you do that, make sure that you have a Windows bootable USB or DVD.
  • First, insert the bootable USB or DVD and boot into it, and select the “Repair your computer” option.
  • Next, once you see the manufacturer logo on your computer, tap the key to enter into Windows Recovery Environment.
  • After that, change the Boot sequence to DVD drive under the UEFI Firmware settings and restart your computer.
  • Once your computer has restarted, select the boot order and make changes accordingly as displayed in the BIOS.

Option 2 – Try to run the Automatic Repair Utility

You might also want to use Automatic Repair in fixing the error. To do so, follow the steps below.
  • You can start by creating and booting from a bootable Windows 10 USB Stick.
  • After that, click on Repair your computer located on the bottom left corner when you are on the initial Windows Startup screen.
  • Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
  • Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.

Option 3 – Try to run System Restore in Safe Mode

If you can’t boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.
  • Boot your computer into Safe Mode.
  • After that, select an option > Troubleshoot > Advanced Options > Startup Settings > Restart.
  • Once your computer has restarted, tap the F6 key to enable Safe Mode with Command Prompt and to run System Restore from there.
  • Now in Command Prompt, type the “rstrui.exe” command to run System Restore in Safe Mode. This will help in fixing the problem since it would be safer to perform System Restore of the computer.
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Managing the Local Users and Groups
As you know, Windows PowerShell is a useful command-line utility in Windows 10 that can be used to manage the Local Users and Groups which affirms the multiuser operating system principle of Windows 10. Although there are other GUI-based utilities used to manage the Local Users and Groups, there are some system administrators that would still like to use the command-line utility to manage these Local Users and Groups. So in this post, you will be guided on how exactly you can manage the Local Users and Groups using PowerShell on your Windows 10 computer. To get started, refer to the options provided below to manage both the Local Users and Groups using Windows PowerShell.

Option 1 – Manage the Local Users via Windows PowerShell

  • You need to first open Windows PowerShell as an admin. To do that, just tap the Win + X keys and select the Windows PowerShell (Admin) option.
  • After opening PowerShell, you need to execute the “Get-LocalUser” cmdlet so that you can find all the details about all the local user accounts in your computer which would include the Account Name, Enabled status, as well as description.
Note: On the other hand, you can also get the customized data about several objects that are related to your account. For instance, if you want to check when was the last time the Local account’s password was set, then you need to execute the “Get-LocalUser -Name root | Select-Object PasswordLastSet” cmdlet. Thus, the structure for this cmdlet is “Get-LocalUser -Name root | Select-Object *”. Here are the objects you can use to get different sorts of data:
  • AccountExpires
  • Description
  • Enabled : True
  • FullName
  • PasswordChangeableDate
  • PasswordExpires
  • UserMayChangePassword
  • PasswordRequired
  • PasswordLastSet
  • LastLogon
  • Name
  • SID
  • PrincipalSource
  • ObjectClass

Option 2 – Manage the Local User Groups using Windows PowerShell

  • Like what you did earlier, open Windows PowerShell as admin and then execute the “Get-LocalGroup” cmdlet so you can get all the information about all the groups of all the local user accounts.
  • Now if you want to create a new Local User Group, just execute the “New-LocalGroup -Name <NAME OF THE GROUP> -Description '<ENTER THE DESCRIPTION OF THE GROUP HERE>'” cmdlet.
  • And if you want to add Local User Accounts to a specific group, just execute the “Add-LocalGroupMember -Group '<NAME OF THE GROUP' -Member ('NAME 1','NAME 2','<ROLE>') -Verbose” cmdlet. You could also use the “Get-Localuser -Name john | Add-LocalGroupMember -Group '<NAME OF THE GROUP>'” cmdlet for the same purpose.
  • If you want to display all the User Accounts of a specific group, just use the “Get-LocalGroupMember –Group ‘ ’” cmdlet.
  • Now if you want to remove a local user account from a group, all you have to do is use the “Remove-LocalGroupMember -Group '<NAME OF THE GROUP>' –Member <NAME OF THE LOCAL USER ACCOUNT>” cmdlet.
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Windows keyboard language changes on its own
If you have multiple keyboards, things can get quite tricky. There are times when the keyboard language changes on its own since the keyboard changes while you are typing. The thing is, the keyboard changes because sometimes we accidentally tap shortcuts like Win key + Space key or Alt + Shift or Ctrl + Shift which changes the keyboard pairs or language. Thus, if your keyboard language changes on its own, there are two ways to resolve it. First, you have to make sure that Windows 10 does not add keyboards without your permission. Second, you have to make sure that the shortcut keys don’t change the keyboard language. This second option is what we’re going to discuss in this post. You need to first set a different input method for each app window. To do that, you have to disable the change in layout. Refer to these steps:
  • Go to Settings > Language and input.
  • Next, type “switching input methods” to open the Advanced keyboard settings with this option inside.
  • After that, select the checkbox labeled as “Let me set a different input method for each app window” and then click the Save button.
  • Restart your computer.
Now that you’ve disabled the change in layout, you now have to find the keyboard settings. Just go to Settings > Devices > Typing > Advanced Keyboard settings. From there, you have the option to select which keyboard is going to be used for any app. When you change the keyboard every time you use an app, usually, Windows remember it so that you won’t have to set it up all over again. In addition, the Advanced keyboard settings page also allows you to override the default input method which could be different from the first one in your language list. Aside from that, there is also a Language bar option that comes in handy as you can quickly switch between keyboards. And if you removed it, you have the option to restore the language bar back as well. Now all that’s left for you to do is to change the Language Settings under the Administrative tab. A user from a forum that came up with this solution, reported that the issue occurred when he started typing in some program with non-Unicode characters which caused Windows to use the default system local language to interpret these characters even though the language is unavailable in the Language bar. To change the Language Settings under the Administrative tab, follow these steps:
  • Go to Settings > Time and Language > Language > Administrative language settings.
  • After that, click on Copy Settings under the Administrative tab.
  • Now make sure that all the Display language, Input language, and Format are English (United States) or any language you prefer.
  • Then mark the two checkboxes in “Copy your current settings to Welcome screen and system accounts & New user accounts”.
  • After that, click OK and then exit.
Note: You also have the option to disable those shortcut combinations which can change your keyboard settings accidentally.
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Arrows keys are not working in Microsoft Excel
As you know, Excel sheet is frequently acclaimed as one of the most useful software that allows users to create spreadsheets, crunch numbers as well as prepare a business report. Usually, tapping the arrow keys to move from one cell to another. However, there are times when you might experience trouble in tapping them – for instance, they won’t work when you tap them. This kind of problem can be quite frustrating since no matter what you do, especially when you tap the arrow keys, instead of a single cell, it moves the entire spreadsheet. If you are one of the users who experience this problem, worry no more for this post will guide you on what you can do to fix it. When arrow keys won’t function as intended in Excel spreadsheets, it could be due to unintended behavior of the Scroll key or it could be related to some issues with the keyboard driver. Whatever the cause is, here are some suggestions you can check out to fix it.

Option 1 – Try to disable the Scroll Lock

The first thing you can do to fix this problem with arrow keys is to disable the Scroll Lock. Although doing this is easy, newer laptops don’t actually come with it so if your keyboard does not come with a scroll key, all you have to do is tap the Fn key and disable Scroll Lock. Aside from that, you could also use the on-screen keyboard to turn off the Scroll Lock. You will see its status on the Excel sheet which will help you to double-check. Moreover, you could also tap the Shift + F14 keys to toggle off the Scroll Lock. To use the on-screen keyboard to turn off Scroll Lock, follow the steps below.
  • Tap the Windows key and type “on-screen keyboard” and then tap Enter.
  • Once the on-screen keyboard is opened, you should see that the Scroll Lock is on the “On” position since the ScrLk keys are in blue.
  • Like pointed out earlier, you can utilize the Scroll Lock indicator located in the status bar as well as disable or enable the scroll key by using this feature on Microsoft Excel.

Option 2 – Try turning on the Sticky key

If disabling the Scroll Lock did not fix the problem, you can try turning on the Sticky Key instead. A lot of users reported that this option fixed the problem for them. So you should try to turn on the Sticky key and to do that, follow the steps below.
  • First, type “control panel” in the Start Search and click on Control Panel from the search results.
  • Next, select the “Turn On Sticky Keys” option and click on OK.
  • After that, go back and uncheck the “Turn On Sticky Keys” option. This should fix the malfunctioning arrow keys on Excel.

Option 3 – Try running the Hardware and Devices Troubleshooter

The first thing you can do to fix the problem is by running the Hardware Troubleshooter. Although it won’t make much of a difference, there’s still a possibility that it could automatically fix the problem with these function keys. To use it, refer to these steps:
  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 4 – Update the keyboard driver

You can also update the keyboard driver to fix the problem. There are cases when an outdated or corrupted driver can fix the problem. To do so, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • From there, look for the keyboard driver and click on it.
  • Next, right-click on the keyboard driver and select the Update driver option.
  • After that, click the “Search automatically for updated driver software” option to proceed.

Option 5 – Reinstall the keyboard driver

If updating the keyboard driver didn’t help, then you might want to reinstall it. How? Follow the steps below.
  • Tap the Win + R keys to launch Run.
  • Type in MSC into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. Look for the keyboard driver, right-click on it and then select “Uninstall device”.
  • After that, unplug the device and restart your PC.
  • Then plug your device back in. Assuming your device is connected to your PC, open the Device Manager again.
  • Next, click on the Action button and click the Scan for hardware changes button. That should fix the problem
Note: You could also completely uninstall the driver and go directly to the manufacturer’s website and download the latest driver for your hardware and then install it.
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Can’t download anything on your Windows PC
Recently, a number of users reported that they weren’t able to download anything from the internet after they’ve updated their Windows 10 computers. This kind of problem occurs because of some Internet options settings located in the Control Panel. Based on the reports, this issue has been known to occur in all kinds of browsers and not only on Microsoft Edge. Not being able to download anything from the internet is a huge problem since almost everything is wrapped around the internet. To resolve this problem, here are some suggestions that you can try.

Option 1 – Temporarily disable Firewall and third-party antivirus

Firewall and antivirus programs are known to block files the instant it detects a threat to the system. However, there are some cases when it can also block a file even when it’s a safe one. Thus, your antivirus or firewall programs might be the reason why you can’t download anything on your Windows 10 computer. To isolate the issue, you need to temporarily disable both the Firewall and antivirus programs and then check if you can now download anything from the internet. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 2 – Try changing the Internet Options settings

According to users, changing the Internet Options settings helped them resolve the problem. There are times when the drive location in your Internet Options settings is not the system drive, chances are, it will cause the error to pop up which is why you need to make sure that it’s correct.
  • Go to Control Panel and search for Internet Options and open it.
  • Next, go to the General tab and click on Settings.
  • From there, check if the drive location is “C:”. If it is, close the window, otherwise, click on the “Move folder…” option, and then select your preferred folder under drive C: and click OK.
  • Now restart your computer and check if changing the Internet Options settings helped in fixing the problem.

Option 3 – Try clearing browser data

There are instances when browser data can cause issues in downloading files online. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error. Follow the steps below to clear the data in your browser.
  • Open your Google Chrome browser.
  • After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
  • Now select every checkbox that you see and click on the Clear browsing data button.
  • Then restart your Chrome browser and check if you can now open any website or not.

Option 4 – Get rid of any conflicting browser extensions

  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.

Option 5 – Try to remove Proxy

Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 6 – Try reinstalling your browser

If none of the options given above worked in fixing the problem, you can try to reinstall your browser. There are times when the browser wasn’t installed properly which can cause several issues like not being able to download anything from the web. Thus, reinstall your browser and see if that helps.
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