How to Fix Win32kbase.sys BSOD error

There is various Blue Screen of Death errors that you can encounter as you use your Windows 10 computer and some of these Stop errors have something to do with the win32kbase.sys file. This post will guide you in fixing the BSOD errors related to the win32kbase.sys file.

  • A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: Win32kbase.sys.
  • Your PC ran into a problem and needs to restart. If you would like to know more, you can search online later for this error: win32kbase.sys.
  • SYSTEM_SERVICE_EXCEPTION (win32kbase.sys)
  • STOP 0x0000000A: IRQL_NOT_LESS_EQUAL – win32kbase.sys
  • STOP 0x0000001E:

KMODE_EXCEPTION_NOT_HANDLED – win32kbase.sys

  • STOP 0×00000050:

PAGE_FAULT_IN_NONPAGED_AREA – win32kbase.sys

The win32kbase.sys file is a Windows operating system Base Win32 Kernel Driver file located in the System32 folder so if it ends up getting corrupted or if it went missing, your computer will throw up Blue Screen error. To fix BSOD errors that have something to do with the win32kbase.sys file, here are some possible fixes that could help. Worry not for these possible fixes are not complicated.

Option 1 – Run the Check Disk or CHDSK utility

One of the first things you can try to resolve the win32kbase.sys Blue Screen error is running the CHKDSK utility. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.

  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f C:

  • Wait for the process to be completed and then restart your computer.

Option 2 – Run SFC or System File Checker scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Restart your PC.

Option 3 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the win32kbase.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:

  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 4 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing Blue Screen errors related to the win32kbase.sys file. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:

  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
If you like to learn and find out more about various Windows errors, and how to repair them go to our vast archive or use search to find articles that will explain and help you in solving your issue.
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Option 2 – Try resetting the Thumbnail cache

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Further Information and Manual Repair

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Option 2 – Perform a Disk Cleanup to free up disk space

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Option 3 – Get rid of any file protection software

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  • Open the WinX Menu.
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net start wuauserv net start bits
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Option 5 – Run the DISM tool

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Option 1 – Try to reset WMI Repository

  • Type “command prompt” in the Start Search and right-click on Command Prompt from the search results and then select “Run as administrator”.
  • After opening Command Prompt with admin privileges, type and enter this command: winmmgmt /salvagerepository
The command you entered is used when the winmmgmt command performs a consistency check. So if an inconsistency is detected, it will rebuild the repository.
  • Next, execute this command to see if the WMI repository now comes back as consistent: winmgmt /verifyrepository
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Option 2 – Try to force recover the WMI Repository

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NVIDIA GameStream is not working
The GameStream is an NVIDIA service that allows users to stream games from their Windows 10 computers to other supported devices which includes the NVIDIA SHIELD devices. However, a number of users reported that the NVIDIA GameStream is not working on their Windows 10 computers. This kind of issue is most likely caused by improper installation, some glitches with the network, and many more. To fix this issue in the NVIDIA GameStream, there are several options you need to check out to fix the problem. You can try to lo logout of GameStream and try logging back in again. You could also try to update or uninstall and reinstall the drivers related to NVIDIA or fix some network glitches or update the NVIDIA SHIELD device. For more details, you can refer to each one of the given potential fixes below.

Option 1 – Try to logout and log back into NVIDIA GameStream

The first thing you can do is to log out and then log back into NVIDIA GameStream. Some users claimed that by doing this simple task, they were able to resolve the problem. This is probably because with the re-login, the entire cache of the system and service is rebuilt and any bad sectors of that data will be replaced with the fresh one so this should resolve the problem with the NVIDIA GameStream, if not, refer to the other given options below.

Option 2 – Try updating the drivers from the official site of NVIDIA

If both the first and second given options didn’t work, you can also try updating the drivers from the official NVIDIA website. And in case you don’t know the type of Nvidia graphics card that your computer is on, follow the steps below:
  • Tap the Win + R keys to open the Run dialog box.
  • Next type in “dxdiag” in the field and click OK or hit Enter to open the DirectX Diagnostic Tool.
  • From there, you can see what type of Nvidia graphics card that your system is on.
  • Take note of your graphics card information and then look for the best drivers for your operating system. Once you’ve downloaded and installed the file, restart your PC.

Option 3 – Try to roll back the driver to the previous version

If updating the NVIDIA display drivers didn’t work for you, then it’s time to roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh.
  • Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the NVIDIA Drivers and expand it.
  • Next, select the driver entries that are labeled appropriately.
  • Then select each one of them and double click to open a new mini window.
  • After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of the NVIDIA Drivers.
  • Now restart your computer to successfully apply the changes made.

Option 4 – Try fixing your network

The next thing you can do to fix the problem with the NVIDIA GameStream is to fix the glitches in your network. Make sure that you connect both of your devices to a 5 GHz Wi-Fi network and you also have to ensure that the Wi-Fi connection you’re connected to is strong enough for both the devices for the latency to go down. Once you’ve covered all of these things with your network, restart your computer and change the Wi-Fi channel both devices are connected to. This should resolve the problem.

Option 5 – Try to update the NVIDIA SHIELD device

You might also want to update the NVIDIA SHIELD device. There are times when an outdated NVIDIA SHIELD device can result to several issues like the problem with the NVIDIA GameStream. Thus, you need to update NVIDIA SHIELD and check if it fixes the problem or not.
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