Repair Ntdll.dll Error Code

Ntdll.dll Error - What is it?

Ntdll.dll is a type of DLL (Dynamic Link Library) error. DLL errors are some of the most common but complicated errors to troubleshoot and resolve by PC users. The Ntdll.dll error message is displayed in the following formats:

• "STOP: 0xC0000221 unknown hard error C:WinntSystem32Ntdll.dll
• "NTDLL.DLL Error!"
• "STOP: C0000221 unknown hard error SystemRootSystem32ntdll.dll"
• "[PROGRAM NAME] caused a fault in module NTDLL.DLL at [ANY ADDRESS]"
• "AppName: [PROGRAM NAME] ModName: ntdll.dll"
• "Crash caused in ntdll.dll!"
• "Unhandled exception at [ANY ADDRESS] (NTDLL.DLL)"

You may come across the ‘Ntdll.dll error’ pop-up either when you try to run a program or after using it or while the program is running. It may also appear when Windows starts or shutdowns or even during Windows installation.

Solution

Error Causes

The Ntdll.dll error code can be triggered due to numerous reasons such as:

• DLL file corruption due to hard drive bad entries
• Missing DLL files
• Corrupt hardware drivers
• Viruses
• DLL file misconfiguration

It is recommended to resolve this error code immediately on your PC to avoid inconvenience and serious PC damages like program lockouts, system failure, freeze, and crash

Further Information and Manual Repair

All the causes for ‘Ntdll.dll’ are linked with the registry. The registry is the main database of your system. It saves all the activities and files on your PC including the important data file and unnecessary files such as the junk files, temporary internet files, and obsolete files, files of the programs installed, bad entries, invalid registry keys, and cookies. These files take up also hard drive space thereby causing dll file damage, disk fragmentation, and data overload. Ntdll.dll error may also occur to due viral infection and malware attack. There are 2 ways to resolve the Ntdll.dll error. One is to install 2 separate tools, the registry cleaner, and antivirus, and run them separately to scan for errors. This option is time-consuming and running an antivirus can also slow down the speed of your computer. Therefore we recommend that you opt for the second alternative that is to download Restoro.

Why Restoro.

• This is an advanced, innovative, and multi-functional PC repair tool embedded with several powerful PC repair utilities like a registry cleaner, an antivirus, and a system optimizer. This is a one-stop solution for all your PC errors.
• It is user-friendly, safe, efficient, and compatible with all Windows versions. The registry cleaning feature scans for all registry issues.
• It wipes out all the unnecessary files from the hard drive, repairs the damaged dll files, and restores the registry, thereby resolving the Ntdll.dll error code right away.
• The privacy error utility functions like an antivirus. It detects and removes all the malicious software like viruses, malware, Trojans, and spyware. Simultaneously, the system optimizer feature boosts the PC speed.

Click here to download Restoro and resolve the Ntdll.dll error on your PC today!

If you encountered an error message saying, “We couldn’t find any drives, To get a storage driver, click Load driver” when you try to install Windows in a VirtualBox machine, then you’ve come to the right place as this post will guide you in fixing this error. This error message is displayed on the screen where you have to choose a partition to install the guest operating system. This error is most likely due to the lack of correct settings as well as a corrupted virtual disk. To fix this error, you have to remove existing storage devices, create a new storage device and select the correct ISO file.

For complete instructions, follow the given steps below.

Step_1: The first thing you have to do is remove all the existing Storage devices and since this option is already available in VirtualBox by default, there is no need for you to install any third-party software. Step_2: After that, open VirtualBox and select the virtual machine and then click the Settings button. Step_3: Next, switch to the Storage section and on your right-hand side, you will see “Controller: SATA” and two other sub-labels. From there, select Controller: SATA and then click on the red cross button that says, “Remove selected storage controller”. Step_4: Now click on the Add new storage controller icon and select the “Add SATA Controller” option from the given list. Step_5: Afterwards, click the “Add hard disk” button and select the “Create new disk” option, and then you have to create a new virtual disk for your virtual machine. Step_6: Verify if you have selected Dynamically allocated while you create the virtual hard disk. Once the process is completed, you will get a “.vdi” file in the list. Step_7: Next, click on the “Add optical drive” button and select the “Choose disk” option. Here, you have to select the ISO file and if you can find an ISO file in the given list, select it from there, else, you have to click the Add button and navigate to the folder where the ISO file is located. Step_8: Once you’re done, click the OK button and boot your virtual machine. You should see options instead of the “We couldn’t find any drives, To get a storage driver, click Load driver” error message. If you see the options, you can now create a new partition and start the installation process of the Windows operating system in the VirtualBox machine without any problem.

If your Windows 10 computer slows down, the first thing you can do is to check the status of the resource usage in the Task Manager. In such cases, it shoots up to even 1000% which causes the system to either hang or freeze since some programs are using a major chunk of system resources. And this is the case with msrtn32.exe. Msrtn32.exe is a malicious file that may try to steal your digital currency. It can get installed on your computer when you install a browser plugin or extension that can modify the default settings of browsers, the content of web pages, search results, as well as display tons of intrusive ads. So if you see msrtn32.exe under the Processes tab of the Task Manager If you see msrtn32.exe under the Processes tab of your Task Manager, refer to the suggestions given below to get rid of it and restore your computer’s normal function. Before you proceed, take note that this executable file is found in the following location:

C:/Program Files(x86)msrtn32

Option 1 – Delete the folder where msrtn32.exe is located

The first thing you can do is to go to C:/Program Files(x86)/msrtn32. From there, look for the malicious executable file and delete its folder. If you are not able to delete the folder, make sure that you’re logged in as administrator and then try again.

Option 2 – Try scanning your computer using Windows Defender

Since you are dealing with a malicious file, if you weren’t able to delete the folder where the file is located, you can scan your computer using the built-in Windows Defender program and then eliminate the malicious file. Follow the steps below to do so:

• Tap the Win + I keys to open Update & Security.
• Then click on the Windows Security option and open Windows Defender Security Center.
• Next, click on Virus & threat protection > Run a new advanced scan.
• Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.

ShopAtHome Toolbar is a browser extension. This extension tracks information when you visit a website, whether typing in the URL or clicking a link, the Browser App recognizes whether the URL is that of an Affiliate Store, and, if so, may redirect you through the affiliate network site to the Affiliate Store’s website, at which time, a tracking cookie will be placed in your browser. This cookie is the tracking mechanism that will follow your transaction with the Affiliate Store.

During installation, the Browser App may automatically change the default search engine used by your Web browser, whether via a built-in search box or otherwise, to our search engine. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times.

Multiple anti-virus scanners have detected possible malware in ShopAtHome.com Helper and are therefore classified as potentially unwanted and flagged for optional removal.

About Browser Hijackers

Browser hijacking is actually a form of an unwanted program, often a web browser add-on or extension, which then causes modifications in the browser’s settings. Browser hijackers can do a variety of things on your PC. The idea would be to force users to visit certain sites that are looking to increase their visitor traffic and generate higher ad income. A lot of people assume that these kinds of sites are legitimate and harmless but that is incorrect. Almost every browser hijacker poses an actual threat to your online safety and it is important to classify them under privacy risks. They do not just screw up your web browsers, but browser hijackers could also modify the system registry, leaving your computer or laptop susceptible to other forms of hacking.

Browser hijacking signs and symptoms

Signs that your web browser is hi-jacked include: 1. the home page of your web browser is changed suddenly 2. you find yourself regularly directed to some other web page than the one you actually meant 3. The default search page of the browser is changed 4. you find many toolbars in your web browser 5. you see a lot of pop-ups on your computer screen 6. your internet browser starts running sluggishly or displays frequent glitches 7. Inability to navigate to particular sites, particularly anti-malware as well as other security software sites.

How browser hijacker infects PCs

Browser hijackers infect computers through malicious email attachments, downloaded infected documents, or by checking out infected internet sites. They also come from add-on programs, also called browser helper objects (BHO), web browser extensions, or toolbars. Other times you may have unintentionally accepted a browser hijacker as part of a software program package (generally freeware or shareware). Popular examples of browser hijackers include Conduit, CoolWebSearch, Coupon Server, OneWebSearch, RocketTab, Delta Search, Searchult.com, and Snap.do.

The best ways to get rid of browser hijackers

Some hijackers could be removed simply by uninstalling the related freeware or add-ons from the Add or Remove Programs in the Microsoft Windows Control Panel. Sadly, the majority of the software packages utilized to hijack a web browser are deliberately designed to be hard to detect or remove. Besides, browser hijackers can modify the Windows registry so it can be very difficult to fix manually, particularly if you are not a very tech-savvy person.

Help! Malware Preventing Anti-virus Installation And Access To The Web

All malware is inherently dangerous, but certain kinds of malware do a lot more damage to your computer or laptop than others. Some malware sits in between the computer and the net connection and blocks some or all websites that you would like to visit. It might also block you from adding anything on your PC, especially anti-malware applications. If you’re reading this, odds are you’re stuck with a virus infection that is preventing you to download and/or install Safebytes Anti-Malware software on your PC. Do as instructed below to get rid of the malware by alternate methods.

Boot your PC in Safe Mode

In the event the malware is set to load at Windows startup, then booting in Safe Mode should avoid it. Just the minimum required applications and services are loaded when you boot your personal computer in Safe Mode. To launch your Windows XP, Vista, or 7 PCs in Safe Mode with Networking, please do as instructed below. 1) Press the F8 key repeatedly as soon as your PC boots, but before the big Windows logo shows up. This will conjure up the “Advanced Boot Options” menu. 2) Make use of the arrow keys to choose Safe Mode with Networking and press ENTER. 3) Once you get into this mode, you should have online access again. Now, obtain the virus removal application you need by utilizing the browser. To install the application, follow the guidelines in the installation wizard. 4) Right after installation, do a full scan and let the software delete the threats it detects.

Use an alternate web browser to download a security program

Malicious program code can exploit vulnerabilities in a particular browser and block access to all antivirus software websites. The best solution to avoid this problem is to choose a browser that is well known for its security features. Firefox contains built-in Phishing and Malware Protection to keep you secure online.

Install and run anti-virus from a USB drive

Here’s another solution which is using a portable USB anti-virus software package that can check your system for viruses without the need for installation. Try these simple actions to clean up your affected computer by using portable anti-malware. 1) Make use of another virus-free computer system to download Safebytes Anti-Malware. 2) Put the USB drive into the clean PC. 3) Double click on the downloaded file to run the installation wizard. 4) When asked, choose the location of the USB drive as the place where you would like to store the software files. Follow the on-screen instructions to finish the installation. 5) Now, plug the thumb drive into the corrupted system. 6) Run the Safebytes Anti-malware directly from the pen drive by double-clicking the icon. 7) Run Full System Scan to identify and clean-up up all types of malware.

SafeBytes Anti-Malware Features

If you’re planning to purchase anti-malware for your computer system, there are many brands and utilities for you to consider. Some are very good ones, some are ok types, while some are simply just fake anti-malware software that could harm your PC themselves! While looking for an antimalware tool, pick one that provides reliable, efficient, and total protection against all known computer viruses and malware. While considering the dependable software programs, Safebytes AntiMalware is undoubtedly the highly recommended one. Safebytes is among the well-established computer solutions firms, which provide this complete anti-malware tool. With its cutting-edge technology, this application can help you remove multiples types of malware including computer viruses, worms, PUPs, trojans, adware, ransomware, and browser hijackers. SafeBytes anti-malware takes computer protection to a totally new level with its enhanced features. Here are a few popular features found in this program: Antimalware Protection: With a critically acclaimed anti-malware engine, SafeBytes offers multilayered protection that is intended to find and get rid of viruses and malware that are hidden deep inside your computer’s operating system. Live Protection: SafeBytes provides complete and real-time security for your PC. It’ll continuously monitor your pc for hacker activity and also gives users sophisticated firewall protection. Extremely Speed Scanning: SafeBytes Anti-Malware has got a multi-thread scan algorithm that works up to 5x faster than any other anti-malware software. Web Filtering: SafeBytes provides an instant safety rating on the pages you are about to check out, automatically blocking harmful sites and make sure that you’re certain of your online safety while browsing the net. Lightweight Application: This software program is not “heavy” on the computer’s resources, so you will not find any overall performance troubles when SafeBytes is operating in the background. 24/7 Customer Service: Skilled technicians are at your disposal 24/7! They will quickly fix any technical issues you might be encountering with your security software.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove ShopAtHome without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by ShopAtHome

Every computer has to have a graphic card, it is one of the essential components in order for the computer to work. If you have a second-hand computer, got one as a gift, or similar, there is a high chance that you do not really know which components are inside. Luckily finding out which graphic card you have inside is quite easy. Right-click the taskbar and select Task Manager Click the Performance tab at the top of the window, if you don’t see the tabs, click “More Info.” Select “GPU 0” in the sidebar. The GPU’s manufacturer and model names are displayed at the top right corner of the window. You’ll also see other information, such as the amount of dedicated memory on your GPU, in this window. Windows 10’s Task Manager displays your GPU usage here, and you can also view GPU usage by application. If your system has multiple GPUs, you’ll also see “GPU 1” and so on here. Each represents a different physical GPU.

As you already know, the Windows Update mechanism in Windows 10 is a bit complex as it depends on thousands of files and services in order to properly function. There are DLL files and services that support this mechanism’s proper functioning. And so if there is any malfunction with any of these files or services, it will result in some errors when running Windows Update. One of these errors is the error code 0x8e5e0147 which has the following error message: “There was a problem installing some updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help – Error 0x8e5e0147” To fix this error, there are several methods you can try. You can run the Windows Update troubleshooter or reset the Windows Update components manually or clear the SoftwareDistribution folder and install the update manually. You could also reset the Windows Update Agent to default using a command in PowerShell.

Option 1 – Try to run the Windows Update troubleshooter

The first thing you can do to fix the Windows Update error code 0x8e5e0147 is to run the Windows Update Troubleshooter. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 2 – Try to reset the Windows Update components

If by any chance that the third option didn’t work, you can also try resetting the Windows Update components as it could also help you resolve the Windows Update error. How? Refer to the following steps:

• Open Command Prompt with admin privileges.
• After that, type each one of the following commands and hit Enter after you key in one after the other.
  • net stop wuauserv
  • net stop cryptsvc
  • net stop bits
  • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS and MSI Installer.

• After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below and don’t forget to hit Enter after you type one command after the other.
  • ren C:/Windows/SoftwareDistribution/SoftwareDistribution.old
  • ren C:/Windows/System32/catroot2/Catroot2.old
• Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
  • net start wuauserv
  • net start cryptsvc
  • net start bits
  • net start msiserver
• Close Command Prompt and reboot your PC.

Option 3 – Try downloading and installing the Windows Updates manually

Windows Update error code 0x8e5e0147 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:

• Go to Settings and from there go to Update and Security > View Update History.
• Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
• After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.

Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes. Option 4 – Try to reset the Windows Update Agent Since you can’t update the Windows Update Agent on your Windows 10 computer manually, you can try resetting it instead and you can do it using the Reset Windows Update Agent tool which you can download from the official Microsoft website. This tool allows you to:

• • Scan all protected system file and replace the corrupted one’s (sfc /scannow)
  • Scan, detect, and repair corruptions in Windows system image
  • Clean up superseded components
  • Reset Windows Update components

• Change invalid values in Windows Registry
• Delete temporary files

Moreover, this tool also allows you to carry out these operations:

• Open Internet Explorer settings
• Search for Windows Updates
• Explorer for local or online solutions
• Restart your computer

If by any chance you are working on a touchscreen PC, tablet, or any similar device and have no access to a hardware keyboard there is a way to place Touch Keyboard on your screen for easy typing, and you can enable icon on the taskbar for easy access.

Enabling the Touch Keyboard

1. Right-click on the Taskbar
2. Select Taskbar Settings
3. Go to Personalization > Taskbar
4. Click on Taskbar Corner Icons to expand it
5. Click on the switch next to Touch Keyboard to turn it ON
6. Close settings

The icon will immediately appear on the Taskbar in the lower right corner. Clicking the icon virtual keyboard will appear on the lower part of the screen. You can use this keyboard to type in applications the same as you were typing on hardware one. By taping on X in the upper right corner, you will hide the keyboard. Tap on the icon in Taskbar to bring it up again.

Hide the Taskbar icon

If you do not want to use Touch Keyboard anymore you can easily hide the icon:

1. Right-click on the Taskbar
2. Select Taskbar Settings
3. Go to Personalization > Taskbar
4. Click on Taskbar Corner Icons to expand it
5. Click on the switch next to Touch Keyboard to turn it OFF
6. Close settings

The GDI32.DLL is a DLL (Dynamic Link Library) file that was developed by Microsoft. It is an essential file of the Windows OS as it contains instructions and information for exe files to follow. These DLL files also use to store the various procedures and codes for the Windows programs. It is considered an essential component of Windows because it ensures that all the programs on Windows are operating properly. So, if the gdi32.dll not found on your computer, then it can negatively impact your computer and the associated programs. Though DLL files used to be so efficient and convenient, they are extremely vulnerable to errors and issues.

1. Perform SFC scan

   Press ⊞ WINDOWS + X to open the Windows menu From the menu choose command prompt (admin) In command prompt type sfc /scannow and press ENTER Leave the computer for the operation to be completed and Reboot your computer

2. Run DISM

   Press ⊞ WINDOWS + X to open the Windows menu From the menu choose command prompt (admin) in command prompt type: DISM.exe /Online /Cleanup-image /Restorehealth and press ENTER wait for the process to be finished and Reboot your computer

3. Update device driver

   Go to your manufacturer's website and update drivers for your components with the latest versions.

4. Update Windows

   If you have an update ready for Windows, update it and see if this will remove the error

5. Scan computer for malware

   Perform a full PC scan for malware to see if this is causing issues with the GDI32.DLL error.

6. Download file

   One solution is to download a file from the official site and place it in the corresponding folder.

7. Perform System restore

   Rollback system restore before the issue happened and your Windows will be working as intended

One of the smoother things that Microsoft did with the Windows 10 operating system is to separate Cortana from Search. This means that Cortana is strictly now a voice assistant and many users have seen it coming since not everyone uses Cortana. In addition, it also paved the way for other virtual assistants like Alexa to get on board with Windows 10. And now in the newly released Windows 10 v1903, Windows has brought the Voice Activation under Privacy. In this post, you will be guided on how to perform the Voice Activation troubleshooting on your Windows 10 computer. To use Voice Activation in Windows 10, follow, in the Start Search, type “voice activation” and click on “Voice activation privacy settings” listed in the search results. And from there, you can choose to allow apps to use Microphone, like listen in the background as well as select which app can access it. Each time enabled voice assistants continue to listen via microphone for the voice keyword, the app will activate itself for the keyword and will react depending on what you ask it. So if you are using a voice assistant and it didn’t respond when you speak the keyword, just go to Settings > Privacy > Voice Activation and follow these steps:

Option 1: Check the App permission to use the voice activation feature.

You have to make sure that the toggle button for the Voice activation feature is turned on globally. It can be found under the “Allow apps to use voice activation” section. You also have to ensure that the microphone is available for apps that use this feature.

Option 2: Voice activation is not working under the lock screen.

If you tend to use the voice assistant even when your computer is locked, Microsoft has a specific setting that you have to turn on. You need to make sure that the toggle button for the “Allow apps to use voice activation when this device is locked” option is turned on. However, keep in mind that the voice assistants are not locked to only recognize your voice as they also answer to anyone who will use the voice keyword.

Option 3: Check the individual permissions of apps.

If the voice assistant is not working, you have to check each one of the apps’ permissions for voice keyword, and the option to work under locked condition works.

Option 4: Run the Microphone troubleshooter.

If you’ve verified that the settings are in place, then you have to run the Microphone troubleshooter by simply going to Settings > Privacy > Microphone. From there, make sure that the toggle button for the following options is turned on:

• Allow apps to access your microphone
• Enable microphone access for the voice assistant

And if it’s a desktop app, you have to enable the toggle on at the end.

If you have suddenly run into a problem when trying to connect or pair your Bluetooth keyboard with your Windows 10 computer, read on as this post will guide you on how exactly you can resolve the problem. This kind of problem typically occurs when you’ve disabled the Bluetooth option. However, this option is already enabled and you still encountered the same error message saying, “Check the PIN and try connecting again”, then you need to troubleshoot the problem further. In most cases, this kind of issue can be fixed when you restart your computer and go to the Windows Settings and select the “Add Bluetooth or other devices” option and then put the keyboard into pairing mode. And when the keyboard appears in the “Add a device” dialog box, just select it. On the other hand, if your Bluetooth keyboard won’t get connected to your Windows 10 computer and you encounter an error that says, “Can’t pair Bluetooth keyboard, Check the PIN and try connecting again”, then you need to check out the options provided below but before you do so, make sure that you create a System Restore point first as some of the troubleshooting options provided involves the Windows Registry.

Option 1 – Try to use the Device Pairing Wizard

The Device Pairing Wizard is the one that allows your computer to look for any new devices and display them underneath it. All you have to do to use this wizard is to follow its instructions to connect your Bluetooth device to Windows 10. To get started, follow these steps:

• First, tap the Win + R keys to launch the Run utility and type “devicepairingwizard” in the field, and then hit Enter to run the Device Pairing Wizard.
• After that, wait for a couple of seconds until the devices appear. Once they do, select the Bluetooth device you wish to add.
• A new screen with a passcode should appear instantly. You need to take note of the given passcode and type them on your Bluetooth keyboard.
• Once done, tap Enter. This should help in pairing your computer to your Bluetooth keyboard.

Option 2 – Try to use the Registry Editor

The next thing you can do to resolve the pairing issue with your Bluetooth keyboard is to use the Registry Editor by following these steps:

• Tap the Win + R keys to open the Run utility and type “Regedit” in the field and then hit Enter to open the Registry Editor.
• Next, navigate to this registry path: HKEY_USERS/.DEFAULT/Software/Microsoft/Windows/CurrentVersion/Bluetooth/ExceptionDB
• From there, look for the folder named “Addrs” and expand it. If you see any folders or keys under it, select them and delete them. These keys represent the MAC address of your Bluetooth devices.
• Once you’re done, restart your computer and try to pair your Bluetooth keyboard once more.

Option 3 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.

• Open the Windows 10 Settings.
• Then go to Update & Security > Troubleshoot.
• You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
• Now follow the next screen options.

Option 4 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since you have trouble pairing your Bluetooth keyboard, you can update, rollback, or uninstall the Bluetooth drivers. How? Follow the steps below.

• Tap the Win + X keys to open the Device Manager.
• Next, look for the Bluetooth device and right-click on it.
• Select the option “Update driver”.
• After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.

Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it.