Fix INVALID_POINTER_READ_c0000005 atidxx64.dll

If your Microsoft Edge browser encountered a Stop Error that says, “INVALID_POINTER_READ_c0000005 (atidxx64.dll)” in your Windows 10 computer, then this indicates that your Graphics card driver is outdated. According to security experts, Microsoft has already acknowledged the problem and stated that this issue exists with Windows 10 v1809, Windows Server 2019, and Windows Server version 1809.

Although there is no direct way to resolve the problem, there are still some workarounds you can try. If you are using a RadeonHD2000 or HD4000 series video card, the update will be blocked for you. Some users also claim to experience performance issues with the lock screen or the ShellExperienceHost. However, if you are using AMD, the problem is that it no longer supports Radeon HD2000 and HD4000 series graphics processing units or GPUs. Even though Microsoft is already working for a way to resolve the problem, here are some alternative solutions you can check out:

Option 1 – Update your Graphics card drivers

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 2 – Try removing AMD Radeon HD2000 and HD4000 drivers

Although this is not exactly a perfect solution, removing AMD drivers will make the operating system fall back to the default GPU available on your motherboard. You also have the option to completely disable the hardware.

  • Tap the Win + X + M keys to open the Device Manager.
  • Next, look for your Graphics card drive, and under Display Adapters, right click on them and click Uninstall device or Disable device.
  • After that, restart your computer. This will disable the AMD drivers so you won’t be able to find them. It will also release the Windows 10 v1809 update on your computer and in case your operating system tries to prompt you with the “New Device found” message, simply ignore it.

Option 3 – Try to use another browser

You might want to use another browser especially when you already updated your computer and Microsoft Edge still keeps on crashing. You can use Google Chrome, Mozilla Firefox, and other browsers as alternatives until you sort out the problem.

Option 4 – Try to remove the Graphics card physically

You might also want to try removing both AMD Radeon HD2000 and HD4000 as they are very old graphics cards. And since AMD is not going to roll out anything, at least on its own if your motherboard has an onboard GPU, it would be best to get rid of the cards. After that, install the Windows v1809 update and then put them back in. You also have the option to install the driver but just don’t use Microsoft Edge.

If you like to learn and find out more about various Windows errors, and how to repair them go to our vast archive or use search to find articles that will explain and help you in solving your issue.
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Fix Remote Desktop: Your credentials ...
Experiencing issues while using Remote Desktop connections is not uncommon. One of the issues that users encountered recently while trying to connect to their Remote Desktop network is the error saying, “Your credentials did not work, The login attempt failed”. If you are one of these users, then you’ve come to the right place as this post will walk you through fixing the problem. When facing this kind of problem, the first thing you can try before you do some troubleshooting steps is to verify the credentials. But if you are certain that you’ve entered the correct credentials just like what other users reported, then it’s completely a different matter. Based on the reports, this error is common on newly installed versions of Windows 10 or after reinstalling the operating system which could mean that the problem might be due to the Windows security policies or the username might have been recently modified. The latter case is a possibility especially if you’ve reinstalled Windows 10 and had entered a new username. In such a case, you will really have a difficult time connecting to your Remote Desktop connection since its credentials do not really automatically change. If you’ve verified that your credentials are correct, then now’s the time you troubleshoot the problem with the help of the potential fixes provided below. Just make sure that you follow each one of them in sequence.

Option 1 –Try to run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:
  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
  • Restart your computer.

Option 2 – Try to change the network profile from public to private

According to some reports, this error occurs on systems where the network profile was set to public. Thus, you need to change the network profile to private to resolve the problem. How? Refer to these steps:
  • Go to Start and from there click on Settings > Network & Internet > Status.
  • Next, click on the “Change connection properties” option.
  • After that, set the radio button of Network Profile from Public to Private.
  • Wait for a couple of seconds until the system is done applying the changes you’ve made and then see if you can now connect to the Remote Desktop connection.

Option 3 – Try changing the account username

As mentioned, one of the possible causes for this error is the reinstallation of the operating system. You might have changed the username for the system but it does not really change the username of the Remote Desktop connection as well. Thus, you have to change the username back to what it was before you’ve reinstalled Windows 10.

Option 4 – Try modifying the Windows Security Policy

You can also try to edit the Windows Security Policy as it could help in resolving the error. This Windows Security Policy, when enabled, will not allow non-admin users to log on to the Remote Desktop connection. So if you want to allow non-admin users to use the Remote Desktop connection, then you need to modify this policy. Note that you can only do that if you are the admin of the system yourself.
  • Tap the Win + R keys to open the Run utility.
  • Then type “secpol.msc” in the field and tap Enter or click OK to open the Local Security Policy.
  • After opening the Local Security Policy window, select Local Policies > User Rights Agreement located on the left pane.
  • Next, double click on “Allow log on through Remote Desktop Services” located in the right pane.
  • And in the next window that appears, select Add user or group.
  • After that, type in the username of the intended non-admin user under the “Enter the object names to select” column.
  • Once done, click on the Check Names button to fix the username and then click OK to save the changes made.
  • Restart your computer.

Option 5 – Use the Group Policy Editor

  • Tap the Win + R keys to open the Run dialog box and then type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
  • Next, navigate to this path: Computer Configuration > Administrative Templates > System > Credentials Delegation.
  • Double click on the “Allow delegating default credentials with NTLM-only server authentication” policy setting located on the right pane to edit it.
  • After that, shift its radio button to Enabled and click on Show.
  • Then type “TERMSRV/*” in the Value box and click OK.
  • Now repeat the same for the following policy settings:
    • “Allow delegating default credentials”
    • “Allow delegating saved credentials”
    • “Allow delegating saved credentials with NTLM-only server authentication”
  • Once you’re done, restart your computer and see if the problem is fixed.
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How to remove AudioToAudio (Browser Extension) from your PC

AudioToAudio is a browser extension for Google Chrome developed by Mindspark Inc. This extension allows users easy access to popular audio converting websites.

When installed, it changes the default search engine, home page, and new tab to MyWay.com. While active AudioToAudio gathers user browsing activities such as, but not limited to: visited websites, clicked links, search queries. This data is later used/sold by the Mindspark ad network to better target ads. While browsing the internet with this extension enabled, you will see additional injected ads, sponsored content (such as links to web pages, banner ads, affiliate shop links, etc), and even pop-up ads from time to time if the regular ads are blocked. AudioToAudio has been marked as a Browser Hijacker by several anti-virus applications and is marked for removal by most of them.

About Browser Hijackers

Browser hijacking is a form of unwanted software, commonly a web browser add-on or extension, which causes modifications in web browser’s settings. They are created to interfere with browser functions for various purposes. Typically, hijackers are developed for the benefit of cyber hackers often through revenue generation from forced ad clicks and website visits. However, it isn’t that innocent. Your online safety is compromised and it is also extremely annoying. Some browser hijackers are programmed to make particular modifications beyond the browsers, like changing entries in the computer registry and letting other malware further damage your computer.

How to determine if your browser has been hijacked

When your web browser is hijacked, the following might happen: 1. your web browser’s homepage is suddenly different 2. you get re-directed to sites you never meant to visit 3. The default search page of the web browser is changed 4. discover new toolbars that you simply did not add 5. you see numerous ads pop up on the web browsers or computer screen 6. webpages load slowly and often incomplete 7. Inability to navigate to certain websites, especially antivirus and also other computer security software sites.

How they infect computers

There are many ways your computer or laptop can become infected with a browser hijacker. They usually arrive by way of spam email, via file-sharing networks, or by a drive-by-download. They can also be deployed via the installation of an internet browser toolbar, extension, or add-on. A browser hijacker could also come bundled up with some free software that you unknowingly download and install the browser hijack, compromising your PC security. Some of the most well-known hijackers are AudioToAudio, Babylon Toolbar, Conduit Search, OneWebSearch, Sweet Page, and CoolWebSearch.

Removing browser hijackers

Some hijackers could be removed by just uninstalling the related freeware or add-ons through the Add or Remove Programs in the Microsoft Windows Control Panel. But, the majority of hijackers are quite tenacious and require specialized applications to eliminate them. Novice computer users shouldn’t ever attempt the manual form of removal, as it requires thorough computer knowledge to carry out repairs on the computer registry and HOSTS file. Browser hijackers can be effectively removed by installing and running anti-malware software on the affected PC. Safebytes Anti-Malware has a sophisticated anti-malware engine to help you prevent browser hijacking in the first place, and mop up any existing issues. In addition to anti-malware, a system optimizer tool, similar to Total System Care, could help you resolve Windows registry errors, eliminate unwanted toolbars, secure online privacy, and increase overall computer performance.

How To Get Rid Of Malware That Is Preventing Anti-Malware Installation?

All malware is bad, but certain types of malware do more damage to your computer than others. Some malware types alter internet browser settings by including a proxy server or change the PC’s DNS settings. In these cases, you will be unable to visit some or all internet sites, and thus not able to download or install the required security software to remove the malware. If you are reading this article, you probably have got affected by malware that prevents you from installing a computer security program like Safebytes Anti-Malware. There are a few actions you can take to get around this problem.

Install in Safe Mode

In Safe Mode, you are able to modify Windows settings, un-install or install some applications, and remove hard-to-delete viruses and malware. In the event the malware is blocking access to the internet and affecting your PC, running it in Safe Mode allows you to download anti-malware and run a diagnostic scan whilst limiting possible damage. In order to enter into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSCONFIG and locate the “Safe Boot” options in the “Boot” tab. Once you are in Safe Mode, you can attempt to download and install your anti-malware software without the hindrance of the malicious software. Now, you can actually run the antivirus scan to remove computer viruses and malware without any interference from another application.

Switch over to a different web browser

Malicious code could exploit vulnerabilities in a particular internet browser and block access to all anti-virus software websites. If you suspect that your Internet Explorer happens to be hijacked by a computer virus or otherwise compromised by cybercriminals, the best plan of action would be to switch to an alternate browser like Chrome, Firefox, or Safari to download your favorite computer security program – Safebytes Anti-Malware.

Install and run antivirus from your Thumb drive

Here’s another solution which is creating a portable USB anti-virus software package that can scan your computer for malicious software without needing installation. Adopt these measures to use a USB drive to fix your infected computer system. 1) Download Safebytes Anti-Malware or MS Windows Defender Offline onto a virus-free computer system. 2) Mount the USB drive on the same computer. 3) Double-click the executable file to run the installation wizard. 4) Choose the USB flash drive as the destination for saving the file. Do as instructed on the screen to finish up the installation process. 5) Transfer the USB drive from the uninfected PC to the infected computer. 6) Double-click the EXE file to open the Safebytes tool from the thumb drive. 7) Run Full System Scan to detect and clean-up up all types of malware.

Protect Your PC and Privacy With SafeBytes Anti-Malware

If you’re looking to install an anti-malware application for your computer, there are several tools in the market to consider but you should not trust blindly anyone, irrespective of whether it is paid or free software. A few of them do a good job in removing malware threats while many will damage your computer by themselves. When searching for an antivirus tool, purchase one that offers reliable, efficient, and complete protection against all known viruses and malware. When considering commercial anti-malware software options, most people choose popular brands, like SafeBytes, and are very happy with them. Safebytes is among the well-established computer solutions companies, which provide this all-inclusive anti-malware application. Through its cutting-edge technology, this software will help you protect your PC against infections brought on by various kinds of malware and other threats, including spyware, adware, computer viruses, worms, trojan horses, keyloggers, potentially unwanted program (PUPs), and ransomware.

SafeBytes anti-malware takes computer protection to a whole new level with its advanced features. Here are a few of the good ones:

Robust, Anti-malware Protection: Safebytes is built on the very best virus engine within the industry. These engines can find and eliminate threats even during the early phases of a malware outbreak. Real-Time Protection: Malware programs trying to enter the computer are identified and stopped as and when detected by the SafeBytes real-time protection shields. This software will constantly monitor your PC for any suspicious activity and updates itself regularly to keep abreast of the constantly changing threat scenarios. Internet Security: Safebytes assigns all websites a unique safety rating that helps you to get an idea of whether the webpage you’re going to visit is safe to browse or known to be a phishing site. Lightweight: SafeBytes is a lightweight application. It uses up a really small amount of processing power as it works in the background so you’re free to use your Windows-based computer the way you want. Premium Support: For any technical problems or product guidance, you may get 24/7 professional assistance via chat and e-mail. Overall, SafeBytes Anti-Malware is a solid program since it has loads of features and could detect and eliminate any potential threats. You now may realize that this tool does more than just scan and eliminate threats from your computer. So when you want advanced forms of protection features & threat detections, purchasing SafeBytes Anti-Malware will be well worth the money!

Technical Details and Manual Removal (Advanced Users)

If you’d like to carry out the removal of AudioToAudio manually rather than utilizing an automated software tool, you can follow these simple steps: Go to the Windows Control Panel, click on the “Add/Remove Programs” and there, select the offending application to uninstall. In case of suspicious versions of web browser plugins, you can easily get rid of them through your browser’s extension manager. You may also want to reset your home page and search engine providers, as well as clear your browser cache and cookies. If you decide to manually delete the system files and registry entries, utilize the following checklist to ensure that you know exactly what files to remove before undertaking any actions. However, this can be a tricky task and only computer professionals could carry it out safely. In addition, some malware is capable of replicating or preventing deletion. It is recommended that you do the removal procedure in Safe Mode. For more information and manual removal instructions visit www.ErrorTools.com Download Safebytes Anti-Malware: https://errortools.com/download/safebytes-anti-malware/ AudioToAudio is a browser extension for Google Chrome developed by Mindspark Inc. This extension allows users easy access to popular audio converting websites. When installed, it changes the default search engine, home page, and new tab to MyWay.com. While active AudioToAudio gathers user browsing activities such as, but not limited to: visited websites, clicked links, search queries. This data is later used/sold by the Mindspark ad network to better target ads. While browsing the internet with this extension enabled, you will see additional injected ads, sponsored content (such as links to web pages, banner ads, affiliate shop links, etc), and even pop-up ads from time to time if the regular ads are blocked. AudioToAudio has been marked as a Browser Hijacker by several anti-virus applications and is marked for removal by most of them.
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DNS_PROBE_FINISHED_BAD_CONFIG error in Chrome
If you always use Google Chrome when browsing the internet, then you might have come across an error saying, “This webpage is not available, DNS PROBE FINISHED BAD CONFIG”. If you do, then this problem certainly has something to do with the DNS since any error code which has “DNS” in it points out a network issue in the computer. Getting the DNS_PROBE_FINISHED_BAD_CONFIG error indicates that your computer is not able to connect the website because the Domain Name Server or DNS wasn’t able to resolve the website name into IP address or it is not available at all. So in this guide, we’ll help you sort out this issue in Chrome on your Windows 10 PC.

Option 1 – Check the Network Cables and restart your router then reconnect

The most obvious thing you can do first is to try checking if the network cables connected to your computer or router are properly connected or not. If it turns out that some network cables are not connected properly, then it’s probably why you’re getting the DNS_PROBE_FINISHED_BAD_CONFIG error in Chrome. And if your computer is connected via Wi-Fi, you need to make sure to restart your router once. In addition, you can also forget the Wi-Fi your computer is currently connected to and then try reconnecting again to see if it would work.

Option 2 – Flush the DNS and reset TCP/IP

Flushing the DNS and reset TCP/IP could also help in fixing the DNS_PROBE_FINISHED_BAD_CONFIG error in Chrome. To do so, refer to these steps:
  • Click the Start button and type in “command prompt” in the field.
  • From the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
  • After opening Command Prompt, you have to type each one of the commands listed below. Just make sure that after you type each command, you hit Enter
    • ipconfig /release
    • ipconfig /all
    • ipconfig /flushdns
    • ipconfig /renew
    • netsh int ip set dns
    • netsh winsock reset
After you key in the commands listed above, the DNS cache will be flushed and the Winsock, as well as the TCP/IP, will reset.

Option 3 – Try to remove the Proxy

You can also try to remove the Proxy as it might also help you in fixing the DNS_PROBE_FINISHED_BAD_CONFIG error. Here’s how you can do it:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 4 – Change the DNS

Try to use the Google Public DNS If the first option didn’t work, you can try to use the Public DNS by Google and see if it can help fix the DNS error. You have to modify the DNS settings in your system explicitly and use the DNS IP addresses.
  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8” and “8.8.4.4” and click OK and exit.

Option 5 – Clear Chrome’s browsing data

If your browsing data in Chrome hasn’t been cleared for some time now then that might be the reason why you’re suddenly getting the DNS_PROBE_FINISHED_BAD_CONFIG error when you browse the web. To fix this error, you need to clear your web browsing data. Refer to the following steps to do so.
  • Tap the Ctrl + Shift + Delete buttons to go to the Clear browsing data section in Chrome.
  • Next, set the time range to “All time” and tick all the boxes and then click on the Clear data button.
  • After that, restart the Chrome browser and try to open the website you were trying to open earlier.

Option 6 – Try running the Chrome Cleanup tool

In case you don’t know, there is actually a built-in malware scanner and cleanup tool in Chrome that helps you get rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and other things that could affect the performance of the browser.
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Fix Err Connection Timed Out issue in Chrome
If you are using Google Chrome browser in surfing the web, you might have experienced a situation where you’re trying to connect to a website but were unable to since Chrome failed to fetch the website to the browser and throws an error that says, This webpage is not available – Err Connection Timed Out. Aside from an issue with the network connection, there are also other reasons why this error suddenly shows up, read on to fix it. There are times when the Windows computer is responsible for this kind of issue. And it can happen not just to Google Chrome but to other browsers as well. To resolve this issue, here are some suggestions that might be of help.

Option 1 – Try checking the network cables and then restart your router and reconnect

The first thing you can do is to check if all the network cables are properly connected be it to your computer or to the router. And if your computer is connected via Wi-Fi, you need to restart your router once. And of course, you can always opt to forget the Wi-Fi details and then reconnect again just make sure that you know the password.

Option 2 – Check the Windows Host file

You can also try to cross-check the Windows Hosts file to find out if the website you are trying to open has been blocked because if it is, then it’s no wonder why you’re getting the ERR CONNECTION TIMED OUT error in Chrome. There are instances when some third-party application modifies the file and adds some websites to the blocklists. So if the website is indeed blocked, you need to remove it from the list.

Option 3 – Try removing Proxy

Removing the Proxy might also help you in fixing the ERR CONNECTION TIMED OUT error. Here’s how you can do it:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 4 – Try to clear the browsing data of Google Chrome

If your browsing data in Chrome hasn’t been cleared for some time now then that might be the reason why you’re suddenly getting the ERR CONNECTION TIMED OUT error when you browse the web. To fix this error, you need to clear your web browsing data. Refer to the following steps to do so.
  • Tap the Ctrl + Shift + Delete buttons to go to the Clear browsing data section in Chrome.
  • Next, set the time range to “All time” and tick all the boxes and then click on the Clear data button.
  • After that, restart the Chrome browser and try to open the website you were trying to open earlier.

Option 5 – Flush the DNS and reset TCP/IP

You might also want to flush the DNS and reset TCP/IP as it could help in fixing the ERR CONNECTION TIMED OUT error. To do so, refer to these steps:
  • Click the Start button and type in “command prompt” in the field.
  • From the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
  • After opening Command Prompt, you have to type each one of the commands listed below. Just make sure that after you type each command, you hit Enter
    • ipconfig /release
    • ipconfig /all
    • ipconfig /flushdns
    • ipconfig /renew
    • netsh int ip set dns
    • netsh winsock reset
After you key in the commands listed above, the DNS cache will be flushed and the Winsock, as well as the TCP/IP, will reset.
  • Now restart your computer and open Google Chrome then try opening the website you were trying to open earlier.

Option 6 – Run the built-in Malware Scanner and Cleanup Tool in Chrome

In case you don’t know, there is actually a built-in malware scanner and cleanup tool in Chrome that helps you get rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and other things that could affect the performance of the browser.

Option 7 – Reset Chrome

Resetting Chrome can also help you get rid of the ERR CONNECTION TIMED OUT error. Resetting Chrome means restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up the option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.
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How to Fix the Low Disk Space Notification on Windows 10
As you know, Microsoft constantly releases new updates with the main goal of fixing bugs as well as deliver users with new and exciting features. However, there are times when the latest update comes with an unwanted bug. One of these bugs is an error message saying, “Low Disk Space. You are running out of disk space on Local Disk (G:). Click here to see if you can free space on this drive.” So if you have recently installed a Windows 10 update, then you’ll most likely see a completely new drive on your computer which will appear right after the installation of the update and you’ll also start seeing the aforementioned error message. It gets irritating as this error message keeps on popping up even if you still have a lot of free space on your other drivers. Obviously, the main reason why this error message pops up all the time is the bug brought along by the Windows Update. This bug unhides the recovery partition drive and allocates it a drive letter which is why you are seeing a new drive in your computer. Thus, you can get rid of the pesky error message by simply removing the letter of the new drive. Just remember that you must not delete anything from the recovery partition drive nor format the drive. Formatting or deleting the recovery partition drive can heavily affect the recovery of Windows since the data on the drive is used by the Windows Recovery Environment or your system’s manufacturer. A lot of users have reported that removing the drive letter has resolved the issue. And if you worry that removing the drive letter will delete the drive, you are mistaken. This solution is basically harmless and is proven effective to make the notifications go away. Carefully follow the instructions below to get rid of the Low Disk Space notification by removing the drive letter.
  • Step 1: Tap the Windows key once.
  • Step 2: Next. In the Windows Start Search, type in “command prompt” and right-click on Command Prompt from the search results and select the “Run as administrator” option or you could simply tap Win + R keys and then input “cmd” and hit Enter to open Command Prompt.
  • Step 3: After opening Command Prompt, type in “diskpart” and tap Enter.
  • Step 4: Next, type in “list volume” and tap Enter. After that, you will see a list of drives.
  • Step 5: Take note of the letter associated with the newly created drive.
  • Step 6: Afterwards, type in “select volume <drive letter>” and tap Enter. Take note that you must replace the <drive letter> with the drive letter you’ve found in Step 5.
  • Step 7: Now type in “remove letter=<drive letter>” and then tap Enter. Once again, replace the <drive letter> with the letter you took note of in Step 5.
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How to get rid of My Maps Wizard

My Maps Wizard is a browser extension for Google Chrome Developed by Mindspark Inc. This extension offers users access to different websites that offer route planning, map views, and other traveling tools.

While all this might sound interesting and useful, this extension has been marked as a Browser Hijacker by several popular anti-virus applications.

When installed this extension changes your default home page and new tab page to MyWay.com or Ask.com depending on the extension version. It also monitors and records user browsing activity that it later uses to display sponsored / unwanted ads throughout your browsing sessions. While browsing the internet with this extension active and installed you will see additional pop-up ads, sponsored links, and injected ads into search results.

About Browser Hijackers

Browser hijacking is a form of unwanted software, often a browser add-on or extension, which causes modifications in the browser’s settings. There are lots of reasons why you may experience a browser hijack; however commercial, advertising, and marketing are the primary reasons for their creation. It redirects you to the sponsored websites and injects ads on your internet browser that assists its creator to generate earnings. Although it may seem naive, these tools were created by malicious people who always attempt to take full advantage of you, so that hackers can easily earn money from your naive and distraction. Browser hijackers could also allow other harmful programs without your knowledge to further damage your personal computer.

How you can know whether the web browser is hijacked?

There are numerous symptoms of web browser hijacking: 1. you notice unauthorized modifications to your web browser’s homepage 2. you find new unwanted favorites or bookmarks added, usually directed to ad-filled or pornography sites 3. the default search engine and the default web browser settings are altered 4. you find many toolbars on the internet browser 5. never-ending pop-up ads appear and/or your browser pop-up blocker is disabled 6. your browser has instability problems or exhibits frequent errors 7. you can’t visit specific websites such as homepages of anti-malware software.

So how does a PC get infected with a browser hijacker?

There are a number of ways your PC can get infected by a browser hijacker. They generally arrive by way of spam email, via file-sharing websites, or by a drive-by download. They may also originate from any BHO, browser extension, toolbar, add-on, or plug-in with malicious intent. A browser hijacker may also come bundled up with some freeware that you unwittingly download to your PC, compromising your internet security. An example of some infamous browser hijacker includes Conduit, Anyprotect, Babylon, SweetPage, DefaultTab, RocketTab, and Delta Search, however, the names are often changing. Browser hijacking can lead to severe privacy problems and even identity theft, affect your web browsing experience by taking control of outgoing traffic, drastically slows down your personal computer by consuming lots of system resources, and cause system instability as well.

Learn how to remove a browser hijacker

Certain browser hijacking can be quite easily stopped by finding and eliminating the corresponding malware software through your control panel. Having said that, the majority of hijackers are quite tenacious and need specialized tools to remove them. Furthermore, manual removals require in-depth system knowledge and therefore could be a very difficult task for novice computer users. Industry experts always suggest users eliminate any malicious software including browser hijacker by using an automatic removal tool, which is simpler, safer, and quicker than the manual removal solution. One of the best tools for correcting browser hijacker infections is SafeBytes Anti-Malware. It will help you remove any pre-existing malicious software on your system and provides you real-time monitoring and protection against new internet threats. Employ a system optimizer (such as Total System Care) along with your antivirus software to correct various registry issues, eliminate computer vulnerabilities, and boost your computer performance.

What To Do When You Cannot Install Safebytes Anti-Malware?

All malware is bad, but certain types of malware do much more damage to your computer or laptop than others. Certain malware variants modify web browser settings by adding a proxy server or change the PC’s DNS configuration settings. In these instances, you’ll be unable to visit certain or all of the sites, and thus not able to download or install the required security software to eliminate the computer virus. So what to do if malicious software keeps you from downloading or installing Anti-Malware? There are a few actions you can take to get around this issue.

Install the anti-malware in Safe Mode

Safe Mode is actually a unique, basic version of Microsoft Windows in which just bare minimum services are loaded to stop viruses as well as other troublesome applications from loading. If the virus is set to load automatically when PC boots, shifting to this mode may prevent it from doing so. To get into Safe Mode or Safe Mode with Networking, press F8 while the system is starting up or run MSConfig and find the “Safe Boot” options under the “Boot” tab. Once you are in safe mode, you can try to install your antivirus application without the hindrance of malicious software. Now, you are able to run the antivirus scan to remove computer viruses and malware without hindrance from another malicious application.

Download the security software in an alternate browser

Malicious code may exploit vulnerabilities in a particular internet browser and block access to all anti-malware software sites. The best solution to avoid this issue is to go with a browser that is well known for its security features. Firefox contains built-in Malware and Phishing Protection to keep you secure online.

Run antivirus from a pen drive

Another way is to download and transfer anti-malware software from a clean PC to run a virus scan on the affected computer. Try these simple measures to clean up your infected computer by using portable anti-malware. 1) Download Safebytes Anti-Malware or Windows Defender Offline onto a virus-free computer system. 2) Mount the USB drive onto the same computer. 3) Double-click on the downloaded file to open the installation wizard. 4) When asked, select the location of the pen drive as the place where you want to store the software files. Follow activation instructions. 5) Remove the pen drive. You can now utilize this portable antivirus on the infected computer. 6) Double click the Safebytes Anti-malware icon on the flash drive to run the application. 7) Press the “Scan Now” button to begin the malware scan.

Let's Talk About SafeBytes Anti-Malware!

If you’re looking to download an anti-malware application for your PC, there are lots of tools out there to consider however, you cannot trust blindly to anyone, regardless of whether it is paid or free software. A few are very good ones, some are decent, and some are merely fake anti-malware applications that will harm your PC themselves! You must pick one that is efficient, practical and has a good reputation for its malware protection. One of the recommended software programs is SafeBytes Anti-Malware. SafeBytes has a superb history of excellent service, and customers are very happy with it. Safebytes is among the well-established computer solutions firms, which provide this complete anti-malware software. Using its cutting-edge technology, this software will help you remove multiples types of malware like viruses, PUPs, trojans, worms, ransomware, adware, and browser hijackers.

SafeBytes anti-malware provides a plethora of advanced features which sets it aside from all others. The following are some of the features you may like in SafeBytes.

World-class AntiMalware Protection: Built upon a greatly acclaimed anti-virus engine, this malware removal application can identify and get rid of numerous obstinate malware threats such as browser hijackers, potentially unwanted programs, and ransomware that other typical anti-virus programs will miss. Live Protection: SafeBytes offers complete and real-time security for your PC. It’ll constantly monitor your pc for hacker activity and also provides users with superior firewall protection. Safe Browsing: Through its unique safety rating, SafeBytes informs you whether a site is safe or not to visit it. This will make sure that you’re always certain of your online safety when browsing the web. Light-weight Utility: SafeBytes is a lightweight and user-friendly anti-virus and anti-malware solution. As it uses minimum computer resources, this application leaves the computer power exactly where it belongs to: with you. Fantastic Tech Support Team: You can get high levels of support 24/7 if you’re using their paid version. SafeBytes can keep your personal computer safe from the latest malware threats automatically, thus keeping your internet experience secure and safe. You can be sure that your computer system will be protected in real-time once you put this tool to use. If you want advanced forms of protection features & threat detections, buying SafeBytes Anti-Malware could be worth the money!

Technical Details and Manual Removal (Advanced Users)

To remove My Maps Wizard manually, go to the Add/Remove programs list in the Windows Control Panel and select the offending program you want to get rid of. For internet browser extensions, go to your browser’s Addon/Extension manager and select the add-on you would like to remove or disable. You will additionally also want to totally reset your web browser to its default configuration settings. To ensure complete removal, find the following Windows registry entries on your computer and remove them or reset the values appropriately. But bear in mind, this can be a tricky task and only computer professionals could carry it out safely. In addition, some malicious programs are capable to defend against its removal. You’re advised to do this process in Safe Mode.
Registry: [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\explorer\Shell Folders] Common Startup = C:\windows\start menu\programs\startup [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\explorer\User Shell Folders] Common Startup = C:\windows\start menu\programs\startup [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServices] Whatever = c:\runfolder\program.exe
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How to Fix Socket Error 10013

Repair Error 10013

Socket Error 10013 - What is it?

Socket error 10013 is an error code that often pops on the screen when you try to access the server. This error code restricts your permission to access. It shows that your permission request was denied. The error message is displayed in the following format:
“Socket.error: [Errno 10013] an attempt was made to access a socket in a way forbidden by its access permissions”

Solution

Restoro box imageError Causes

Narrowing down a particular reason for the cause of socket error 10013 is difficult, typically because this error code can be generated due to several reasons. Here are some of the common reasons for its occurrence on your PC:
  • High-security set up- Firewall or an antivirus program
  • Too many functions tied to the same driver confuses the socket
  • Outdated drivers
  • Malware
The good news is that the socket error 10013 is not fatal. However, it is advisable to fix and resolve the issue to avoid inconvenience.

Further Information and Manual Repair

Here are some of the best, quickest and easiest methods to work around the problem and resolve socket error 10013 without any hassle or delay.

Method 1 - Turn off Firewall

Believe it or not, a high level of internet security measures like Firewalls and anti-virus programs are a common cause of socket error 10013. Firewalls are made to protect a computer from harmful connections but sometimes it may also restrict server connections, considering them as a threat to your system security. Due to this, permission access is adamantly denied. To resolve this issue on your PC, the best way to go about is to turn off your Firewall or any other anti-virus programs installed on your system. Once you turn off these programs, try accessing the server again. The majority of the time the issue is resolved by carrying this step. Nonetheless, if the error still persists, try the methods given below.

Method 2 - Check the Permissions section of the Firewall Program

Another way to resolve this is to check the permission section of the Firewall program and check for the server. If the server is not listed, contact the Internet Service Provider (ISP) and ask for help in adding the server to the list.

Method 3 - Update Drivers

The outdated driver may sometimes be the reason for the socket error 10013.  The socket may no longer use the drivers installed on your PC which is why permission to access the server is not granted. When this is the reason, try updating the drivers to resolve. For new drivers, visit the software manufacturers’ website, download, and install.

Method 4 - Scan for Viruses and Malware

Another alternative is to scan for viruses and malware. Sometimes the cause for the error is a viral infection. Therefore, remove them to resolve. The best way is to download Restoro. This is a user-friendly and next-generation PC Fixer embedded with 6 scanners including a powerful anti-virus. It scans your entire PC and removes all types of viruses including malware, adware, spyware, and Trojans in seconds. Click here to download Restoro.
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Parallels Desktop 17 brings Windows 11 to MAC
Parallels Desktop 17Parallels is an application developer for MAC OS mostly known for its PC virtualization software Parallels Desktop, a PC virtualization software running on Macs enabling running Windows and Linux with respective software on your MAC. With its latest Desktop 17 version, the software can run natively on both Intel-based and M1-based MACs. Thanks to this feature MAC users will be able to benefit from various speed improvements while running both Windows 10 or Windows 11 preview. On both Intel and M1 setups, Parallels resumes Windows and Linux up to 38% faster, provides an up to 25% bump in 2D graphics and a six-time increase in OpenGL graphics processing. M1-centric stats include 33% faster Windows start-up times, up to 28% faster DirectX 11 performance, and up to 20% better disk performance on Windows 10 Insider Preview. Parallels Desktop 17 delivers a set of fresh features including a new video driver that enhances video and game playback and boosts Windows UI responsiveness. An improved Coherence mode lets users run Windows apps within the Mac environment, cutting down on distracting changes in appearance during Windows sign-in, shut down, and software updates. Drag-and-drop operations are also improved, with support for text and graphics between Mac and Windows applications. This function works well with MAC OS Monterey's Quick Note feature, which can accept content from any Windows app. USB support, disk management, copy and paste unformatted text, and automatic virtual machine optimization also receive upgrades.
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Enable Touch Keyboard in Windows 11
Touch KeyboardIf by any chance you are working on a touchscreen PC, tablet, or any similar device and have no access to a hardware keyboard there is a way to place Touch Keyboard on your screen for easy typing, and you can enable icon on the taskbar for easy access.

Enabling the Touch Keyboard

  1. Right-click on the Taskbar
  2. Select Taskbar Settings
  3. Go to Personalization > Taskbar
  4. Click on Taskbar Corner Icons to expand it
  5. Click on the switch next to Touch Keyboard to turn it ON
  6. Close settings
The icon will immediately appear on the Taskbar in the lower right corner. Clicking the icon virtual keyboard will appear on the lower part of the screen. You can use this keyboard to type in applications the same as you were typing on hardware one. By taping on X in the upper right corner, you will hide the keyboard. Tap on the icon in Taskbar to bring it up again.

Hide the Taskbar icon

If you do not want to use Touch Keyboard anymore you can easily hide the icon:
  1. Right-click on the Taskbar
  2. Select Taskbar Settings
  3. Go to Personalization > Taskbar
  4. Click on Taskbar Corner Icons to expand it
  5. Click on the switch next to Touch Keyboard to turn it OFF
  6. Close settings
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A Quick Guide to Resolving Error 1713

A quick guide to resolving Error 1713

Error 1713 - What is it?

If you use Microsoft-developed programs, then you might experience this error code on your PC. It indicates programming limitations. This error, Error 1713 may pop up during the installation of 2007 or 2010 Microsoft Office Suite. The error message appears in the format stated below:
“Error 1713: Microsoft Office has encountered a problem and needs to close. We are sorry for the inconvenience.”
Common symptoms for error 1713 include system crashes, system freeze and sometimes you may feel your Windows running sluggishly.

Solution

Restoro box imageError Causes

Error 1713 may be triggered due to many reasons. However, common causes for this error occurrence include:
  • Corrupt Microsoft Office Software
  • Corrupt Windows Registry
  • Malware
  • Deleted Microsoft Office Related Files

Further Information and Manual Repair

No matter, what the cause of this error is, it is advisable to resolve it immediately without any delays. This error may pose serious threats to your PC is not repaired timely and also cause you a great deal of inconvenience limiting you from using Microsoft software programs. Here are some of the best and easy DIY methods that you can try to resolve this issue. To work around these methods you don’t have to be a technical whiz or a computer programmer. Let’s get started:

Method 1 - Use System Restore to Undo Changes Made Recently

During any program deletion, you may have accidentally deleted Microsoft related files because of which you may be experiencing error 1713 on your PC. In such an event, the best way to resolve is to undo recent system changes. To do this, use Windows System Restore Utility. This is inbuilt in Windows. To access System Restore Utility, simply press start and type System Restore in the search box and press enter. Now follow the steps in the Wizard to choose a restore point. Once you select, reboot your PC to activate changes.

Method 2 - Update Drivers

One of the many causes of error 1713 is hardware failure. Hardware failure indicates driver issues. To resolve the problem it is advisable to delete the outdated drivers and update new versions on your PC.

Method 3 - Scan for Malware

Malware can also trigger such error codes on your system and corrupt important files. Therefore remove malware immediately from your PC by running an antivirus. Antivirus will detect and delete all malicious programs in no time.

Method 4 - Repair the Registry

Broken entries, junk files, and invalid registry keys corrupt the registry thereby generating error codes. To resolve you first need to clean the registry and repair it. For this download Restoro. It is a PC Fixer deployed with a registry cleaner. The registry cleaner removes all bad entries stored in the registry, cleans it and repairs the damaged files in just a few clicks. Click here to download Restoro.
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