Fix Error codes 12002-4, 12007-4, 12152-4

If you are trying to install Office but got an error saying, “Something went wrong, Sorry we ran into a problem” with error codes 12002-4, 12007-4, or 12152-4 instead, this indicates that you have a problem with your internet connection. Aside from internet connection issues, the problem could also be due to some programs that block the installation files to be downloaded so when they time out, you get these error codes.

There are several options you can try to fix the 12002-4, 12007-4, or 12152-4 error codes. You can try to install Office offline or turn off the proxy server or VPN (if you’re using one). You can also try to temporarily disable your antivirus program or Firewall. Refer to the given potential fixes below to troubleshoot and fix the problem.

Option 1 – Try to install Office offline

The first thing you can do if you encounter the error codes 12002-4, 12007-4, or 12152-4 when installing Office is to download an offline copy of Office especially when you’re certain that your internet connection is slow. Once you’ve downloaded it, install it again. The offline installer will download both the 32 and 64-bit versions of Office. Keep in mind that you must download the correct version.

Option 2 – Disable the Proxy server

The first thing you can do is to try disabling the Proxy server as it might be the reason why you’re getting error 0x80244022 for Windows Updates. To disable the proxy server, refer to the steps below.

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it. In addition, if you are also using a VPN, you can try to disable it as well.

Option 3 – Temporarily disable the Antivirus and Firewall

As mentioned earlier, the downloading of the installation files could be blocked by either the antivirus program or Firewall or it could be both especially when the link seems suspicious. To fix this problem, you have to disable both the antivirus like Windows Defender and the Firewall or any third-party software you might be used temporarily and then download the installation files again. Once the download is completed, make sure to turn on the antivirus program and the Firewall again. On the other hand, you can also try downloading in a different location which also means that you have to try a different network. It could be that the load on the current system is too high which is why it’s not able to offer enough bandwidth to download the installation files of Microsoft Office.

If you like to learn and find out more about various Windows errors, and how to repair them go to our vast archive or use search to find articles that will explain and help you in solving your issue.
However, if you prefer to do things fast and with automatization then we are proposing to use an automated solution for your issues. The application that we are recommending is Advanced System Repair Pro
Advanced System Repair utilizes multiple tools all in one to give you a quick, simple, reliable, and very thorough diagnosis of your PC. It brings you all the tools you need in one program to clean, fix, protect, optimize and boost your PC!
1-Click Maintenance
All the tools to make it simple and easy! It's like having a professional technician at the click of a mouse.

Junk Cleaner
Keeping your computer free from unnecessary clutter also helps make your computer last longer. Like any other machine, if you keep it clean and take care of it, it will serve you better for longer!

Optimize background apps
Optimize applications background activity with the built-in Application Optimizer feature.

Disk Defrag
With a simple 1-click, Advanced System Repair speeds up your PC by assembling fragmented files on your machine and organizing them more efficiently.

Malware Removal
Finds and removes all types of harmful malware including trojans, worms, bots, adware, spyware, PUPs, and more!

Privacy Cleaner
The all-in-one privacy suite to Clean Your Tracks & Protect Your Privacy! Make your computer safe, secure, and more efficient!

System Tweak/Optimizer
ASR will analyze your complete system and settings to adjust your PC to function at its maximum performance.

Registry Cleaner
Over time, as you install and uninstall applications, the registry can become cluttered with old entries and broken settings which can result in program crashes, and annoying messages and slow the computer down.
Visit our Advanced System Repair Pro Download page to inform yourself about all the benefits of this software and get a free trial copy of it.
advanced system repair pro

Advanced System Repair Pro

One-click automated PC repair solution
ASR logo
With Advanced System Repair Pro you can easily
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
DOWNLOAD
Privacy Policy | Terms of Use | Uinstall
Advanced System Repair Pro is compatible with all versions of Microsoft Windows including Windows 11

Share this article:

You might also like

isapnp.sys, gv3.sys, storahci.sys, myfault.sys
One of the common causes of Blue Screen of Death or BSOD errors is system driver files due to varying reasons. So if you encounter a Stop error caused by some system driver files such as isapnp.sys, gv3.sys, storahci.sys, or myfault.sys, on your Windows 10 PC, then this post should help you fix the problem. These system driver files are associated with different error codes. The isapnp.sys file is related to the following error codes:
  • SYSTEM SERVICE EXCEPTION
  • PAGE FAULT IN A NONPAGED AREA
  • KERNEL DATA INPAGE
  • SYSTEM THREAD EXCEPTION NOT HANDLED
  • IRQL NOT LESS EQUAL
  • KMODE EXCEPTION NOT HANDLED.
While the gv3.sys file is related to the following BSOD error codes:
  • IRQL NOT LESS EQUAL
  • KMODE EXCEPTION NOT HANDLED
  • PAGE FAULT IN NONPAGED AREA.
On the other hand, the storahci.sys file is related to these error codes:
  • IRQL NOT LESS EQUAL
  • KMODE EXCEPTION NOT HANDLED
  • PAGE FAULT IN NONPAGED AREA.
And the myfault.sys file is associated with this error code: SYSTEM SERVICE EXCEPTION. Although this system driver file causes different kinds of Blue Screen errors, some of their potential fixes are quite the same so you need not carry out tons of troubleshooting steps. But before you troubleshoot the problem, you might want to check out System Restore first, especially if you create a System Restore point from time to time. To perform System Restore, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first and boot your computer into Safe Mode.

Option 1 – Use the System Configuration utility

Note that this first fix is only applicable for Blue Screen errors associated with the myfault.sys file.
  • In the Cortana Search box, type “MSConfig” and click on the “System Configuration” entry to open it.
  • After opening System Configuration, go to the Processes tab.
  • Then scroll down and look for the “Digital Line Detection” process and disable it.
  • Now restart your computer and check if the Stop error is fixed or not.

Option 2 – Try to update, rollback or disable related device drivers

Incompatible and outdated drivers can also cause computer malfunctioning or crashing as well as Blue Screen errors. To fix that, you can update, roll back or disable the device drivers in your computer.
  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • After opening the Device Manager, from the list of device drivers, look for the “WIN ISA Bus Driver” if you are facing a Stop error related to the isapnp.sys file. While you have to look for the Sony Recovery CDs PCG-Z1RAP Series device drivers if you face a Stop error concerning the gv3.sys file. For the storahci.sys, on the other hand, look for any outdated drivers and update them.
  • To update or roll back or disable these drivers, just right-click on each one of them, and depending on your preference, you can either select “Update driver”, “Disable device” or “Uninstall device”.
  • After that, restart your PC and see if it helped in fixing the Blue Screen error.

Option 3 – Use System File Checker

One of the built-in tools in Windows that you can use to fix Blue Screen errors is the System File Checker. This built-in command utility can help you restore corrupted or missing files as well as replace bad and corrupted system files. Chances are, any of the aforementioned system driver files might be corrupted so to fix them, use System File Checker.
  • First, right-click on the Start button and click on the “Command Prompt (Admin) option.
  • Next, type in the sfc /scannow command and hit Enter to execute it.
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Now restart your computer.

Option 4 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors. You can find it in Settings, under the Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options.
  • Note that you might have to boot your PC into Safe Mode.
Read More
Screen of death colors in Windows 10
Receiving a screen of death is not a pleasant experience at all and most users would agree that they would very much like not to face one during their work with the computer. Sadly PC is not a perfect machine and it is not working in a perfect environment so errors happen. The most famous and well-known death screen is blue which is also the most common one, my bet would be that there is not a user which has not been faced with this blue error screen. There is no simple explanation why these stop errors occur as several factors can be involved. However, it is known that the malfunctioning of hardware drivers or drivers that are installed by third-party software drive this unwanted change. But did you know that there is more colors for infamous death screens and not just blue one? Microsoft has coded different errors to different colors in the goal for the technical team to be aware right away of what type and kind of error they are dealing with. Color for screen errors are: Blue, Black, Pink, Brown, Yellow, Red, Orange, Green and White If you are interested in what color represents what keep reading.

BLUE

blue screen of deathA stop error or exception error commonly called the blue screen of death (BSoD) or blue screen, is an error screen displayed on Windows computers following a fatal system error. It indicates a system crash, in which the operating system has reached a condition where it can no longer operate safely. This is caused by many different problems, such as a general hardware failure or a crucial process terminating unexpectedly.

BLACK

black screen of deathOn Windows 10 systems, a Black Screen of Death can be caused by an unfinished Windows Update. To resolve this problem, simply hold the power button down on your PC or laptop to switch off the computer. A cold start should result in the system booting properly.

PINK

pink screen of deathIt is a diagnostic screen with a white type on a pink background. Pink Screen is mainly seen when the VMkernel of an ESX/ESXi host experiences a critical error, becomes inoperative, and terminates any virtual machines that are running. It is not fatal and generally considered more of a developer testing issue. When encountered, it can be fixed quickly by following the simple action of pressing and holding your computer’s power button to shut down the device.

BROWN

brown screen of deathThe Microsoft Windows 10 Operating System Brown Screen of Death is an on-screen fatal error notification with bug check codes which is seen when a computer crashes due to graphics hardware or software-related problems (failing graphics drivers).

YELLOW

yellow screen of deathIt affects the functioning of a browser, particularly Mozilla Firefox. The Yellow Screen of Death makes the appearance with a weird buzzing sound in the background when the XML parser refuses to process an XML document causing a parsing error and a weird buzzing sound. The issue persists unless the computer is manually rebooted.

RED

red screen of deathCommonly the Windows 10 red screen is caused due to the hardware error, particularly if you overclock your Windows PC/laptop. Despite this, sometimes the red screen of death is also caused by outdated or incompatible drivers or due to BIOS issues.

ORANGE

orange screen of deathThe Orange Screen of Death on Windows occurs due to fatal hardware errors. Multiple reasons have been reported for the Orange Screen of Death. Some had this issue when watching a YouTube video, some were not able to boot into Windows. It can even occur when waking up from Sleep.

GREEN

green screen of deathThe green screen of death only appears when you're running an Insider Preview version of Windows 10. It's the same as the blue screen of death, and it will show the same error messages. ... If you see a green screen of death (GSOD) on your PC, that's a sign you're using an Insider Preview build of Windows 10.

WHITE

white screen of deathThe White Screen on Windows is also an error where the screen of the computer just turns white and freezes. There can be several things that can cause the white screen to appear on the Windows laptop monitor. But the main issue could be because of malfunctioning of the graphics hardware.
Read More
Fix Windows Update Error 0x8007025D-0x2000C
Recently, a number of users reported getting an error code 0x8007025D-0x2000C while updating their Windows 10 computers using an ISO or the Media Creation tool. You will also see a detailed error message saying, “The installation failed in the SAFE_OS phase with an error during APPLY_IMAGE operation” together with the error code 0x8007025D-0x2000C. This kind of issue usually occurs when there is some problem with the installation files and when Windows Update fails to apply upgrade using the Media Creation Tool or ISO. To resolve this issue, you can use the troubleshooting options given below as a reference.

Option 1 – Try recreating the Windows 10 installation USB

Recreating the Windows 10 installation USB might help in fixing the problem. You can use a USB drive to do so but make sure that it has a great read-write speed. Follow the steps below to recreate Windows 10 installation USB”
  • Click this link and then click the Download Tool Now button.
  • Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
  • Now select the ISO file option in step 5.
  • After that, you should now have an ISO file.
  • Next, go to the location where you’ve downloaded the ISO file.
  • Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
  • Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.

Option 2 – Try running the Windows Update troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing Windows Update error code 0x8007025D-0x2000C. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Update the BIOS

Take note that you have to be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.

Option 4 – Try restarting the Background Intelligent Transfer Service

The Background Intelligent Transfer Service or BITS is a part of the Windows Update service and is the one that manages the background download of Windows Update, as well as scans for new updates and so on. And if Windows Update is experiencing some problems, you can try restarting BITS but make sure that you have admin privileges to do so.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter to open Windows Services.
  • From the list of Services, look for the Background Intelligent Transfer Service and double-click on it to open Properties.
  • After that, you need to set the Startup type to “Automatic (Delayed Start) and click on Apply.
  • Now click the Stop button to stop BITS and then click the Start button to restart the service.
  • Click OK to save the changes made and then restart your PC.

Option 5 – Try to update Windows after a couple of minutes or an hour

There are times when the issue is from Microsoft’s end. It could be that there’s some issue with Microsoft’s server so it would be better if you give it a couple of minutes or an hour or so before trying to run Windows Update again.
Read More
Repair Windows 10 Error Code 0xC1900200, 0x20008

Repair Windows 10 Error Code 0xC1900200, 0x20008

Code 0xC1900200, 0x20008, What is it?

Error Code 0xC1900200, 0x20008 (Code 0xC1900202 – 0x20008)  is an error that occurs when you attempt to upgrade to Microsoft Windows 10, but the minimum requirements have not been met by your computer. You will therefore be unable to upgrade to Microsoft Windows 10 until your computer is updated or upgraded to meet those requirements. Common symptoms include:
  • When attempting to upgrade a dialog box with Code 0xC1900200 – 0x20008 (Code 0xC1900202 – 0x20008) is displayed.
  • Your computer is unable to begin the Microsoft Windows 10 upgrade process.

Solution

Restoro box imageError Causes

Error Code 0xC1900200 – 0x20008 (Code 0xC1900202 – 0x20008)  occurs when you are unable to begin the Microsoft Windows 10 upgrade because your computer does not meet the minimum requirements to run Microsoft Windows 10.
  • You are unable to begin the upgrade because your computer does not meet the required system or hardware specifications.
  • You are not running the correct version of Microsoft Windows to be able to begin the upgrade.
  • You are not running the latest updated version of Microsoft Windows 7 SP1 or Microsoft Windows 8.1. Error Code 0xC1900200 – 0x20008 (Code 0xC1900202 – 0x20008) as stated, simply means your computer does not meet the requirements to update and does not indicate a permanent problem or inability to continue to use your computer. This error only means that you will not be able to upgrade to Microsoft Windows 10 until your computer is made to meet these requirements.

Further Information and Manual Repair

There are several solutions that the user can complete at home that should fix the problem resulting in a manifestation of Error Code 0xC1900200 – 0x20008 (Code 0xC1900202 – 0x20008). Below are several options that should resolve this error.

Method 1:

Verify what version of Microsoft Windows you are currently running, older, outdated, or no longer supported versions of Microsoft Windows are not able to upgrade to Microsoft Windows 10. If you are not running one of the following versions you will have to update before being able to upgrade.
  • The most current version of Microsoft Windows 7 SP1
  • The most current version of Microsoft Windows 8.1

Method 2:

Your computer's system specifications do not meet the requirements to be able to upgrade to and run Microsoft Windows 10. To check your system specifications do the following.
  • Click on the start button in the bottom left corner, then locate the control panel on the menu, click on it to open.
  • Once it opens, locate system and security on the menu and click to open, click on system and this will show you your amount of RAM and processor speed.
  • Find device manager on the left-hand side click this then select display adapter, and it will show you your current video card.
  • Click on the start button again, then click on the computer in the menu, this will show you your hard drive size, and available space.
If you have the option available you can simply run the get Microsoft Windows 10 app to check compatibility. Once you have your system specs make sure they meet or exceed the following.
  • 1 GHz or higher processor or SoC
  • 1 gig of RAM for 32 bit and 2 gigs of RAM for 64 bit
  • 16 GB available hard drive space for 32 bit, 20 GB for 64 bit
  • Minimum of DirectX9 that has 1.0 WDDM
  • At least an 800x600 display
If your computer does not meet these minimum requirements, upgrade the components necessary to meet them. If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.

Method 3:

Your computer might not meet the aforementioned requirements to make an upgrade because of insufficient hard drive space or resources. Learn how to create space on your computer.

Method 4:

Many people hold on to and use the same computer for a very long time. It is possible that your computer cannot be upgraded to meet the requirements, or that the cost to do so would be so high that a new computer would be cheaper. If that is the case, your only option may be to replace your computer.
Read More
An Easy Guide to Fixing Error D3dx9_43.dll on Your PC

Repair Error D3dx9_43.dll

D3dx9_43.dll Error - What is it?

D3dx9_43.dll is a type of Dynamic Link Library containing small programs. This file is associated with Microsoft DirectX software. It is used and utilized by most Windows-based games and DirectX advanced graphic programs. The error D3dx9_43.dll pops on your computer screen when there is some issue when running or loading Microsoft DirectX programs. This error is often displayed in any one of the following formats:
  • “D3dx9_43.DLL Not Found"
  • "D3dx9_43.dll not found. Reinstalling might help fix this."
  • "The file d3dx9_43.dll is missing"
  • "File d3dx9_43.dll not found"
The good news is that this error code is not fatal. This means it will not result in system crashes, failure, or data loss. But it may hamper your ability to access, run and load Windows-based games associated with DirectX therefore to avoid the inconvenience it is advisable to repair it immediately.

Solution

Restoro box imageError Causes

D3dx9_43.dll error code can occur due to several reasons. These include but are not limited to:
  • Missing or corrupt D3dx9_43.dll file
  • Outdated drivers
  • Corrupt registry
  • Viral infection

Further Information and Manual Repair

To fix the D3dx9_43.dll error on your PC, try the manual easy to do methods illustrated below. To perform these methods to repair the issue, you don’t need to be a technical whiz. These are simple methods and easy to perform.

Method 1 - Check Your Recycle Bin or Download D3dx9_43.dll File

If you just recently uninstalled a program from your PC, then there is a possibility that the D3dx9_43.dll file got accidentally deleted during the process. This happens because DLL is a shared file. The program you uninstalled might be running with the same file. In case of accidental deletion of the D3dx9_43.dll file, it is advisable to check your recycle bin to repair the issue. Simply go to the recycle bin and look for the deleted file; if you locate it simply reinstall. However, if you are unable to find it, then if you have access to an internet connection, simply download the D3dx9_43.dll file from a reliable DLL website.

Method 2 - Update Drivers

If the error code occurs due to outdated drivers, then it is recommended to update drivers on your system. For example, the D3dx9_43.dll file error indicates an outdated video card driver since this file is linked to video game software. Therefore, simply update the drivers for your video card. Drivers can be updated in Windows by using a driver update wizard from within Device Manager. The wizard will walk you through the entire driver update process, making the updating task a lot simple and hassle-free.

Method 3 - Install an Antivirus

In case of malware infection, it is advisable to install a powerful antivirus. Simply run it to scan your entire PC for viruses. Then remove them to resolve the issue.

Method 4 - Clean and Repair the Registry

D3dx9_43.dll error may also pop up due to registry corruption. This happens when the registry loads with unnecessary and obsolete files like cookies, junk files, internet history, and bad registry entries. These files take up all the space and damage the registry. It also results in DLL file corruption and disk fragmentation. To resolve this it is important to clean the registry and repair it. A quick way to perform registry clean-up is to download Restoro. This is an advanced PC Fixer embedded with a powerful registry cleaner. It scans for all registry-related errors instantly, removes them, cleans the registry, and repairs the damaged files. Click here to download Restoro on your PC and resolve error D3dx9_43.dll today!
Read More
Fix Windows Cannot Find a System Image
If you have encountered the “Windows Cannot Find a System Image on This Computer” error while you are trying to restore a system image, then read on as this post will guide you in resolving this problem. A system image is basically a backup of your whole data in the system. For instance, it can be the backup data of your hard disk or the whole hard disk itself, or one of the volumes. This is really useful in some cases like when you are not able to get back into your system for some reason or when your system has been corrupted. In such cases, you can utilize this feature and get going safe and sound. However, not all things go the way as expected like when you make a system image of a drive for instance, or use that backup to restore data and you suddenly encounter the “Windows Cannot Find a System Image on This Computer” error. This kind of error occurs due to a number of reasons but worry not for your data is safe and you can fix this error easily. This error is most likely triggered by changing the name of the “WindowsImageBackup” folder. Renaming this folder will certainly be an issue since it is the one that stores all your data. Aside from renaming the WindowsImageBackup folder, renaming the sub-folders can also cause this error which means that renaming the sub-folders of the WindowsImageBackup folder can trigger the error. To fix this error, here are some suggestions that might help:

Option 1 – Try putting the WindowsImageBackup folder in the Root directory

Windows will have issues finding the WindowsImageBackup folder if it isn’t in the root directory of the drive so if it is not there, the “Windows Cannot Find a System Image on This Computer” error will pop up. When a folder is in a root directory, it means that it shouldn’t be stored within a folder but in the main directory instead.  Thus, you need to put the WindowsImageBackup folder in the root directory to fix the error.

Option 2 – Don’t add any sub-folders in the WindowsImageBackup folder

Another cause of the error is when you add sub-folders in the WindowsImage Backup folder. Adding any sub-folders in this folder will only trigger the error so you should leave the folder as it is and you must not make any modifications to it. So if you have added sub-folders in it, make sure to remove them right away.

Option 3 – Make sure that there is one system image per USB drive

The error can also appear if you’ve stored multiple images inside a single USB drive as it could confuse Windows and will trigger the “Windows Cannot Find a System Image on This Computer” error. Note that storing system images of different volumes of your hard disk in a single USB will prevent you from restoring your data.

Option 4 – Try renaming the System Image folder

If you’ve just changed the name of the System Image folder after you store it on a USB stick or other external device, then it’s no wonder why you’re getting the “Windows Cannot Find a System Image on This Computer” error. Windows search for the default name, “WindowsImage Backup” folder when restoring your data so if it is not able to find it, it throws up this error instead. To fix the error, you need to change the folder back to its default name which is “WindowsImageBackup”.

Option 5 – Check the WindowsImageBackup sub-folders

As mentioned earlier, renaming sub-folders in the WindowsImageBackup folder can trigger the error so if you have renamed sub-folders in this folder, you need to change them back to their default names so that you can restore your data peacefully.
Read More
IW Unicorn and Scorpion PC Chair cockpits
Recently on errortools.com, we were talking about Cooler Master’s Orb X gaming chair that is an absolute beast and an amazing product. One downside of Orb X is its price. IW product line is somewhat competing with Orb X with a much more affordable price aiming to probably take customer base with lower income but offering them a great experience as well. The first thing you will notice is a different design and somewhat feeling of cheaper quality if you compare it to Orb X but that is quite reasonable considering the chair itself is around 3.5 times cheaper than Orb X which really puts it in range of everyone can get it. But does a much cheaper price means low quality? Let’s explore.

IW Unicorn

IW unicornThe 2021 CLUVENS BRAND newly issued model UNICORN has fully electrical tilting capabilities to 160 degrees, Reading light-two LED & RGB illumination lighting, manual open/close keyboard tray, and armrests. This model is suitable for home and office, and also gaming computer work environments. It offers functions that enable the user to experience unprecedented comfort and quasi total immersion through strategically positioned 1-3 monitors, audio systems, and accessories. The result is a complete computer office, ergonomically optimized, with a minimal footprint that improves overall performance and productivity and health and comfort. Sitting on a chair can help a lot for relieving health problems like lower back pain, herniated discs, sciatica, and neck pain and also enhance performance and viewing effects.

More Luxury and More comfortable:

Equipped with Luxury feeling reclining Gaming chair made with high-density Mold Shaping Foam and superior quality PU leather with very comfortable texture, electrical recline to 128 degrees, and more to 160 degrees for the flat position for the user.

More High-End Setting and more High-tech:

Manual push for open / close of big sized (87x34cm) Self-Balancing Keyboard tray, adjustable with 20cm distance range with Electrical control for the height of roof arm & monitors. Electrical control for reclining Zero Gravity position or even flat position, Manual adjusted Feet pedal for a more comfortable position for feet. Using a High-Quality PU leather Gaming chair that has Heat/Massage functions with it! The IW-Unicorn monitor mounts allow the use of a single monitor up to Ultra-wide 49” or 43” in size or triple monitor setups up to 3 x 29” other monitors configurations are available upon request. (VESA standard)

IW Scorpion

IW scorpionScorpion is basically a premium version of Unicorn with being able to hold more weight, having cup holders on the armrest, etc. The look is also similar with Scorpion being more sinister-looking but overall Steel frame and chair are the same.

Conclusion

Sadly I have not personally experienced neither of these products including Orb X but from all information I have found and looked over, I would say these products are not trying to compete with each other. Although Products are similar in nature, Orb X is aimed at hi end-users focusing on privacy and robustness while IW is filling the gap of users that would like an advanced chair but are not willing or ready to shell hi amount of money for it offering advanced chairs with advanced features in somewhat affordable price.
Read More
Easy Remove FreeRideGames PUP Removal Tutorial

Free Ride Games is a desktop casual game program and potentially unwanted application. It sets its player to run in startup boot with Windows and installs additional files outside of its designated installation folders. The software reads PC information to display targeted advertising and runs a background process that cannot be shut down even by exiting the FreeRide Player. The player runs in full screen with no visible window controls to exit or minimize, and contains unskippable advertising in its function. While not malicious, the FreeRide Player possesses many traits that as of publication time have caused some AntiVirus programs to designate it as potentially unwanted adware. It has also been associated with adware distribution toolbars such as GameVance.

About Browser Hijackers

Browser hijacking means a malicious code has power over and modified the settings of your browser, without your consent. Browser hijacker malware is created for a variety of reasons. Typically, hijackers will force hits to websites of their preference either to increase web traffic generating higher ad earnings, or to gain a commission for each and every user visiting there. Many people think that such websites are legitimate and harmless but that is incorrect. Nearly every browser hijacker poses an actual threat to your online safety and it is vital to categorize them under privacy risks. When the malware attacks your computer or laptop, it begins to mess things up a whole that slows your system down to a crawl. In the worse case, you will be pushed to deal with serious malware threats as well.

Browser hijacking signs

There are numerous signs that could indicate a browser hijacking: 1. you find unauthorized modifications to your Internet browser’s home-page 2. when you enter a URL, you find yourself regularly directed to some other website than the one you actually intended 3. the default web engine and the default browser settings are modified 4. discover new toolbars that you didn’t add 5. you might find numerous pop-up adverts on your computer screen 6. your internet browser has become unstable or starts running sluggishly 7. you are blocked to access those sites of security solution providers.

How it infects your computer

Browser hijackers could use drive-by downloads or file-sharing websites or even an email attachment to reach a targeted computer. They can also come from any BHO, extension, toolbar, add-on, or plug-in with malicious objectives. Also, certain freeware and shareware can put the hijacker in your computer through the “bundling” technique. An example of some notorious browser hijacker includes Conduit, Anyprotect, Babylon, DefaultTab, SweetPage, Delta Search, and RocketTab, but the names are constantly changing. Browser hijacking can lead to serious privacy issues and also identity theft, affect your web browsing experience by taking control of outbound traffic, substantially slows down your personal computer by depleting a lot of resources and lead to system instability as well.

How to remove a browser hijacker

Some hijackers could be removed by just uninstalling the related freeware or add-ons through the Add or Remove Programs in the Windows Control Panel. However, most hijackers are difficult to eliminate manually. Regardless of how much you attempt to get rid of it, it might keep returning again and again. Furthermore, manual removals demand in-depth system knowledge and therefore can be an extremely difficult task for beginner computer users.

Can't Install Safebytes Anti-malware due to the presence of Malware? Try This!

Malware can cause all kinds of damage when they invade your system, from stealing your personal details to erasing files on your computer system. Some malware sits in between the computer and your net connection and blocks a few or all internet sites that you really want to check out. It might also prevent you from adding anything on your PC, particularly anti-malware applications. If you are reading this, chances are you’re stuck with a malware infection that is preventing you to download and/or install the Safebytes Anti-Malware program on your system. Even though this sort of problem can be harder to get around, there are a few actions you can take.

Install the anti-virus in Safe Mode

If the virus is set to load automatically when Microsoft Windows starts, entering Safe Mode could block the attempt. Only minimal required applications and services are loaded when you boot your computer or laptop into Safe Mode. To launch your Windows XP, Vista, or 7 PCs in Safe Mode with Networking, please do as instructed below. 1) At power on, hit the F8 key while the Windows splash screen begins to load. This will bring up the Advanced Boot Options menu. 2) Select Safe Mode with Networking with arrow keys and hit ENTER. 3) When you are into this mode, you should have online access once again. Now, get the malware removal application you want by using the browser. To install the software, follow the directions in the setup wizard. 4) Following installation, run a complete scan and let the program delete the threats it discovers.

Download the antivirus program in an alternate browser

Web-based viruses could be environment-specific, aiming for a specific web browser or attacking specific versions of the browser. If you appear to have malware attached to Internet Explorer, then switch over to a different web browser with built-in safety features, such as Firefox or Chrome, to download your favorite antivirus program – Safebytes. Make a bootable USB antivirus drive Another option is to save and operate an anti-malware software program entirely from a USB drive. To run anti-malware from a USB drive, follow these simple steps: 1) Download the anti-malware program on a virus-free PC. 2) Plug in the pen drive into the clean computer. 3) Run the setup program by double-clicking the executable file of the downloaded application, which has a .exe file extension. 4) Select flash drive as the location when the wizard asks you exactly where you wish to install the application. Follow the directions to complete the installation process. 5) Remove the flash drive. Now you can use this portable antivirus on the infected computer. 6) Double-click the Safebytes Anti-malware icon on the thumb drive to run the software. 7) Click on the “Scan” button to run a full computer scan and remove viruses automatically. How SafeBytes Anti-Malware Keep your Machine Virus Free"]If you are planning to buy anti-malware for your desktop, there are numerous brands and applications for you to consider. Some are very good ones, some are decent, while some are merely bogus anti-malware applications that will damage your computer themselves! You have to look for a tool that has gained a strong reputation and detects not just viruses but other types of malware also. Among few good applications, SafeBytes Anti-Malware is the highly recommended program for the security-conscious end user. SafeBytes anti-malware is really a powerful, highly effective protection tool made to assist end-users of all levels of computer literacy in detecting and removing malicious threats from their PC. After you have installed this tool, SafeBytes sophisticated protection system will make sure that no viruses or malicious software can seep through your PC. SafeBytes has excellent features when compared to other anti-malware programs. The following are some typical features found in this software: Active Protection: SafeBytes provides complete and real-time security for your personal machine. It will check your computer system for suspicious activity continuously and its unrivaled firewall protects your PC from unauthorized access by the outside world. Most effective AntiMalware Protection: Using its enhanced and sophisticated algorithm, this malware removal tool can detect and eliminate the malware threats hiding in your computer system effectively. Web Protection: SafeBytes checks and gives a unique safety rating to each and every website you visit and block access to webpages considered to be phishing sites, thus safeguarding you from identity theft, or known to contain malicious software. Faster Scanning: Safebytes Anti-Malware, using its advanced scanning engine, provides extremely fast scanning which can quickly target any active online threat. Light-weight: This software is lightweight and will work silently in the background, and that does not have an effect on your computer efficiency. 24/7 Online Tech Support: You can get 24/7 technical support to promptly resolve any concern with your security tool.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove FreeRideGames without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by FreeRideGames.

Files: C:21984fa691bd80870e3e3f15cc83121a5862cef4abf2989844d858b2c64b0f C:DOCUME1USER1LOCALS1TempSDM143C:21984fa691bd80870e3e3f15cc83121a5862cef4abf2989844d858b2c64b0f C:DOCUME1USER1LOCALS1TempSDM143%#MANIFEST#%01235B C:DOCUME1USER1LOCALS1TempSDM143cmhelper.exe C:DOCUME1USER1LOCALS1TempSDM143ExentCtlInstaller.dll C:DOCUME1USER1LOCALS1TempSDM143Free Ride Games.exe C:DOCUME1USER1LOCALS1TempSDM143resourceDll.dll C:WINDOWSRegistrationR000000000007.clb C:WINDOWSsystem32msxml3r.dll C:21984fa691bd80870e3e3f15cc83121a5862cef4abf2989844d858b2c64b0f C:DOCUME1USER1LOCALS1TempSDM143%#MANIFEST#%01235B C:WINDOWSRegistrationR000000000007.clb C:DOCUME1USER1LOCALS1TempSDM143Free Ride Games.exe C:DOCUME1USER1LOCALS1Temp_uninsep.bat C:WINDOWSsystem32rsaenh.dll C:Documents and SettingsUSERLocal SettingsTemp_uninsep.bat C:WINDOWSsystem32shdocvw.dll C:WINDOWSsystem32stdole2.tlb c:autoexec.bat C:DOCUME1USER1LOCALS1TempSDM143%#MANIFEST#%01235B C:DOCUME1USER1LOCALS1TempSDM143cmhelper.exe C:DOCUME1USER1LOCALS1TempSDM143ExentCtlInstaller.dll C:DOCUME1USER1LOCALS1TempSDM143Free Ride Games.exe C:DOCUME1USER1LOCALS1TempSDM143resourceDll.dll C:DOCUME1USER1LOCALS1Temp_uninsep.bat C:DOCUME1USER1LOCALS1TempSDM143SDMLog.log C:DOCUME1USER1LOCALS1TempSDM143SDM_DB_143.xml C:DOCUME1USER1LOCALS1TempSDM143FreeRideGames.exe C:DOCUME1USER1LOCALS1Temp_uninsdm.bat C:DOCUME1USER1LOCALS1Temppft3.tmpIKernel.ex_ C:DOCUME1USER1LOCALS1TempIEC4.tmp C:Program FilesCommon FilesInstallShieldEngineIntel 32temp.000 C:Program FilesCommon FilesInstallShieldEngineIntel 32IKernel.exe C:DOCUME1USER1LOCALS1TempSDM143Free Ride Games.exe C:DOCUME1USER1LOCALS1Temp_uninsep.bat C:DOCUME1USER1LOCALS1TempSDM143FreeRideGames.exe C:DOCUME1USER1LOCALS1TempSDM143FreeRideGames.exe C:DOCUME1USER1LOCALS1Temp_uninsdm.bat C:DOCUME1USER1LOCALS1Temppft3.tmpSetup.exe C:Program FilesCommon FilesInstallShieldEngineIntel 32IKernel.exe -RegServer01235B C:DOCUME1USER1LOCALS1TempSDM143cmhelper.exe C:DOCUME1USER1LOCALS1TempSDM143ExentCtlInstaller.dll C:DOCUME1USER1LOCALS1TempSDM143Free Ride Games.exe C:DOCUME1USER1LOCALS1TempSDM143resourceDll.dll C:WINDOWSRegistrationR000000000007.clb C:WINDOWSsystem32msxml3r.dll C:21984fa691bd80870e3e3f15cc83121a5862cef4abf2989844d858b2c64b0f C:DOCUME1USER1LOCALS1TempSDM143C:21984fa691bd80870e3e3f15cc83121a5862cef4abf2989844d858b2c64b0f C:DOCUME1USER1LOCALS1TempSDM143%#MANIFEST#%01235B C:DOCUME1USER1LOCALS1TempSDM143cmhelper.exe C:DOCUME1USER1LOCALS1TempSDM143ExentCtlInstaller.dll C:DOCUME1USER1LOCALS1TempSDM143Free Ride Games.exe C:DOCUME1USER1LOCALS1TempSDM143resourceDll.dll C:WINDOWSRegistrationR000000000007.clb C:WINDOWSsystem32msxml3r.dll C:21984fa691bd80870e3e3f15cc83121a5862cef4abf2989844d858b2c64b0f C:DOCUME1USER1LOCALS1TempSDM143%#MANIFEST#%01235B C:WINDOWSRegistrationR000000000007.clb C:DOCUME1USER1LOCALS1TempSDM143Free Ride Games.exe C:DOCUME1USER1LOCALS1Temp_uninsep.bat C:WINDOWSsystem32rsaenh.dll C:Documents and SettingsUSERLocal SettingsTemp_uninsep.bat C:WINDOWSsystem32shdocvw.dll C:WINDOWSsystem32stdole2.tlb c:autoexec.bat C:DOCUME1USER1LOCALS1TempSDM143%#MANIFEST#%01235B C:DOCUME1USER1LOCALS1TempSDM143cmhelper.exe C:DOCUME1USER1LOCALS1TempSDM143ExentCtlInstaller.dll C:DOCUME1USER1LOCALS1TempSDM143Free Ride Games.exe C:DOCUME1USER1LOCALS1TempSDM143resourceDll.dll C:DOCUME1USER1LOCALS1Temp_uninsep.bat C:DOCUME1USER1LOCALS1TempSDM143SDMLog.log C:DOCUME1USER1LOCALS1TempSDM143SDM_DB_143.xml C:DOCUME1USER1LOCALS1TempSDM143FreeRideGames.exe C:DOCUME1USER1LOCALS1Temp_uninsdm.bat C:DOCUME1USER1LOCALS1Temppft3.tmpIKernel.ex_ C:DOCUME1USER1LOCALS1TempIEC4.tmp C:Program FilesCommon FilesInstallShieldEngineIntel 32temp.000 C:Program FilesCommon FilesInstallShieldEngineIntel 32IKernel.exe C:DOCUME1USER1LOCALS1TempSDM143Free Ride Games.exe C:DOCUME1USER1LOCALS1Temp_uninsep.bat C:DOCUME1USER1LOCALS1TempSDM143FreeRideGames.exe C:DOCUME1USER1LOCALS1TempSDM143FreeRideGames.exe C:DOCUME1USER1LOCALS1Temp_uninsdm.bat C:DOCUME1USER1LOCALS1Temppft3.tmpSetup.exe C:Program FilesCommon FilesInstallShieldEngineIntel 32IKernel.exe -RegServer01235B C:WINDOWSRegistrationR000000000007.clb C:DOCUME1USER1LOCALS1TempSDM143Free Ride Games.exe C:DOCUME1USER1LOCALS1Temp_uninsep.bat C:WINDOWSsystem32rsaenh.dll C:Documents and SettingsUSERLocal SettingsTemp_uninsep.bat C:WINDOWSsystem32shdocvw.dll C:WINDOWSsystem32stdole2.tlb c:autoexec.bat C:DOCUME1USER1LOCALS1TempSDM143C:21984fa691bd80870e3e3f15cc83121a5862cef4abf2989844d858b2c64b0f C:DOCUME1USER1LOCALS1TempSDM143%#MANIFEST#%01235B C:DOCUME1USER1LOCALS1TempSDM143cmhelper.exe C:DOCUME1USER1LOCALS1TempSDM143ExentCtlInstaller.dll C:DOCUME1USER1LOCALS1TempSDM143Free Ride Games.exe C:DOCUME1USER1LOCALS1TempSDM143resourceDll.dll C:WINDOWSRegistrationR000000000007.clb C:WINDOWSsystem32msxml3r.dll C:21984fa691bd80870e3e3f15cc83121a5862cef4abf2989844d858b2c64b0f C:DOCUME1USER1LOCALS1TempSDM143%#MANIFEST#%01235B C:WINDOWSRegistrationR000000000007.clb C:DOCUME1USER1LOCALS1TempSDM143Free Ride Games.exe C:DOCUME1USER1LOCALS1Temp_uninsep.bat C:WINDOWSsystem32rsaenh.dll C:Documents and SettingsUSERLocal SettingsTemp_uninsep.bat C:WINDOWSsystem32shdocvw.dll C:WINDOWSsystem32stdole2.tlb c:autoexec.bat C:DOCUME1USER1LOCALS1TempSDM143%#MANIFEST#%01235B C:DOCUME1USER1LOCALS1TempSDM143cmhelper.exe C:DOCUME1USER1LOCALS1TempSDM143ExentCtlInstaller.dll C:DOCUME1USER1LOCALS1TempSDM143Free Ride Games.exe C:DOCUME1USER1LOCALS1TempSDM143resourceDll.dll C:DOCUME1USER1LOCALS1Temp_uninsep.bat C:DOCUME1USER1LOCALS1TempSDM143SDMLog.log C:DOCUME1USER1LOCALS1TempSDM143SDM_DB_143.xml C:DOCUME1USER1LOCALS1TempSDM143FreeRideGames.exe C:DOCUME1USER1LOCALS1Temp_uninsdm.bat C:DOCUME1USER1LOCALS1Temppft3.tmpIKernel.ex_ C:DOCUME1USER1LOCALS1TempIEC4.tmp C:Program FilesCommon FilesInstallShieldEngineIntel 32temp.000 C:Program FilesCommon FilesInstallShieldEngineIntel 32IKernel.exe C:DOCUME1USER1LOCALS1TempSDM143Free Ride Games.exe C:DOCUME1USER1LOCALS1Temp_uninsep.bat C:DOCUME1USER1LOCALS1TempSDM143FreeRideGames.exe C:DOCUME1USER1LOCALS1TempSDM143FreeRideGames.exe C:DOCUME1USER1LOCALS1Temp_uninsdm.bat C:DOCUME1USER1LOCALS1Temppft3.tmpSetup.exe C:Program FilesCommon FilesInstallShieldEngineIntel 32IKernel.exe -RegServer01235B C:DOCUME1USER1LOCALS1TempSDM143cmhelper.exe C:DOCUME1USER1LOCALS1TempSDM143ExentCtlInstaller.dll C:DOCUME1USER1LOCALS1TempSDM143Free Ride Games.exe C:DOCUME1USER1LOCALS1TempSDM143resourceDll.dll C:DOCUME1USER1LOCALS1Temp_uninsep.bat C:DOCUME1USER1LOCALS1TempSDM143SDMLog.log C:DOCUME1USER1LOCALS1TempSDM143SDM_DB_143.xml C:DOCUME1USER1LOCALS1TempSDM143FreeRideGames.exe C:DOCUME1USER1LOCALS1Temp_uninsdm.bat C:DOCUME1USER1LOCALS1Temppft3.tmpIKernel.ex_ C:DOCUME1USER1LOCALS1TempIEC4.tmp C:Program FilesCommon FilesInstallShieldEngineIntel 32temp.000 C:Program FilesCommon FilesInstallShieldEngineIntel 32IKernel.exe C:DOCUME1USER1LOCALS1TempSDM143Free Ride Games.exe C:DOCUME1USER1LOCALS1Temp_uninsep.bat C:DOCUME1USER1LOCALS1TempSDM143FreeRideGames.exe C:DOCUME1USER1LOCALS1TempSDM143FreeRideGames.exe C:DOCUME1USER1LOCALS1Temp_uninsdm.bat C:DOCUME1USER1LOCALS1Temppft3.tmpSetup.exe C:Program FilesCommon FilesInstallShieldEngineIntel 32IKernel.exe -RegServer
Read More
Fix Windows Setup Error code 0x80070006
Windows 10 setup is a bit complicated which is why it’s uncommon to encounter errors along the way. One of these errors you can encounter when running Windows Setup is the error code 0x80070006. If you are trying to fix this error, you’ve come to the right place as this post will guide you on how to do so. When you get the error code 0x80070006, you will see the following error message:
“Windows cannot install required files. Network problems may be preventing Windows from accessing the file. Make sure the computer is connected to the network and restart the installation. Error code: 0x80070006.”
As stated in the error message, this kind of error in Windows Setup is due to an unstable or unreliable network connection. Such problems can also be triggered by network hardware which includes the network adapters and the network routers. To fix this error, you need to check your internet connection and router or run the built-in network troubleshooter. You could also try using a different USB port or recreate a bootable USB drive as well as get a new Windows image file.

Option 1 – Try checking your internet connection and router

As mentioned, this Windows 10 setup error could be due to an unstable internet connection. To fix it, the first thing you have to do is to check the status of your internet connection and see if it is stable and has enough speed to run the setup. If it’s slow, then it’s no wonder that the setup process failed. To fix that, you can try to reboot your router from its admin panel or you can just turn it off manually and then turn it back on after a couple of seconds. In addition, you also have to check if it’s plugged in properly.

Option 2 – Try to run the Network Adapter troubleshooter

The next thing you can do is to run the Network Adapter troubleshooter. This built-in troubleshooter can help resolve any network issues. It can reset the adapters, remove cached settings, and many more. To run it, follow these steps:
  • Go to Settings > Update & security and from there select Troubleshoot.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 3 – Try to use a different USB port

You might want to check the integrity of the USB port where connected the device if you are using a bootable USB storage device to run the setup for Windows 10. All you have to do is switch the USB port or try to use another bootable USB device and see if it fixes the problem.

Option 4 – Try recreating the Windows 10 installation USB

Recreating the Windows 10 installation USB might help in fixing the problem. You can use a USB drive to do so but make sure that it has a great read-write speed. Follow the steps below to recreate Windows 10 installation USB”
  • Click this link and then click the Download Tool Now button.
  • Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
  • Now select the ISO file option in step 5.
  • After that, you should now have an ISO file.
  • Next, go to the location where you’ve downloaded the ISO file.
  • Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
  • Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.

Option 5 – Try getting a new Windows image file

If none of the four given options above worked, you might want to get a newer installation image using the Windows Media Creation tool. After that, create the bootable USB drive and once completed and then try to run the Windows 10 setup again.
Read More
Edge Content Process has stopped working
A lot of programs in Windows utilize the helper processes to ensure that they can get the job done as early as possible. And one of the programs that use these processes is Microsoft Edge. This built-in browser uses a process called the Edge Content process. The moment you start your computer, these system processes are loaded which makes the Edge browser load faster. To be specific, these are the three processes that are related to Microsoft Edge:
  • MicrosoftEdge.exe
  • MicrosoftEdgeCP.exe
  • MicrosoftEdgeSH.exe
The process that ends with the “CP.exe” is the content process in Edge. However, when this process stopped working, this can affect the Edge browser. In such cases, when you check the Reliability Monitor, you will see that the state of the “Microsoft Edge Content Process” is “Stopped working” which keeps on appearing. To resolve this issue, you can try to clear the browsing data of Microsoft Edge or repair or reset it. You can also try re-registering Edge via Windows PowerShell as well as check your security programs that might be causing interference with the process.

Option 1 – Clear the browsing data of Microsoft Edge

  • Open Microsoft Edge.
  • Then click on the three horizontal dots to open the menu.
  • From there, click on Settings. And under Settings, click the “Choose what to clear” button under the Clear browsing data section.
  • Next, check all the checkboxes and then click the Clear button to clear the browsing data in the Edge browser.
  • Restart Edge.

Option 2 – Try to reset, repair or reinstall Edge via Settings

You can reset, repair or reinstall the Edge browser through Settings. If none of it helped, you can try the following:
  • Open File Explorer and then go to this path – C:/Users/YourUsername/AppData/Local/Packages
Note: Before you type in the path in the Address bar, make sure that you put your user account name in place with the “YourUsername”.
  • Tap Enter to proceed.
  • Next, look for the folder named “MicrosoftEdge_8wekyb3d8bbwe” then right-click on it.
  • Click on Properties and uncheck the option “Read-only” under the General tab in the Properties window.
  • Click on Apply and then OK to save the changes made.
  • After that, look for the MicrosoftEdge_8wekyb3d8bbwe folder again and delete it. And if a prompt stating “Folder Access Denied” appears on your screen, just click on the Continue button to proceed – doing so will delete most of the content inside the folder except for the folder named “AC”.
  • Restart your computer

Option 3 – Re-register Edge via Windows PowerShell

  • In the Start Menu, search “Windows PowerShell”.
  • Right-click on Windows PowerShell from the search results and select the “Run as administrator” option.
  • Type in this command in the PowerShell windows and tap Enter – Cd C:/Users/YourUsername
  • After that, type in this command and tap Enter – Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml" -Verbose}
  • Restart your PC.
Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml” -Verbose}

Option 4 – Try to check your security program

It is possible that a security program installed in your computer is the one that’s causing the problem which is why you have to check it. According to security experts, there are some security programs that could be detecting the Edge’s content process as suspicious, blocking or terminating it as a result. Thus, you need to modify your security program’s settings to fix the problem.
Read More
1 2 3 162
Logo
Copyright © 2022, ErrorTools. All Rights Reserved
Trademarks: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claim direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status