Error 0x8007002C - 0x4001E, installation failed in the SECOND_BOOT phase

Recently, a lot of users reported getting several error messages when they upgraded their Windows 10 computers. One of these error messages users encountered during a Windows 10 upgrade is the Error 0x8007002C-0x4001E. if you are one of the users who is facing this error, read on as this post will help you fix it.

When you encounter this error, you will see the following error message on your screen:

“We couldn’t install Windows 10

We’ve set your PC back to the way it was before you started installing Windows 10

0x8007002C-0x4001E, The installation failed in the SECOND_BOOT phase with an error during PRE_OOBE operation.”

To resolve the 0x8007002C-0x4001E, The installation failed in the SECOND_BOOT phase error, here are some suggestions that might help.

Option 1 – Try flushing the SoftwareDistribution and Catroot2 folders

You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.

  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv

net start cryptSvc

net start bits

net start msiserver

  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:\Windows\SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After flushing the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

  • Type each one of the following commands.

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

  • After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 2 – Select the Keep your files option

You can also select the option to perform an in-place upgrade and opt for the “Keep my files” option during an installation as it might make the process a lot smoother and if you need to perform a clean install, you can do so once the setup is completed.

Option 3 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the 0x8007002C-0x4001E, The installation failed in the SECOND_BOOT phase error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

Option 4 – Try to run Microsoft’s online troubleshooter

Aside from the Windows Update Troubleshooter, you can also run the online troubleshooter of Microsoft as it can help you with Windows 10 upgrade errors.

Option 5 – Perform a clean install

If none of the options worked, you can try to clean install Windows 10. Just make sure that you have the ISO from the official Microsoft Website and then a bootable USB drive to install Windows 10 again. Take note that this will delete all the data from your drive where Windows 10 was installed previously.

If you like to learn and find out more about various Windows errors, and how to repair them go to our vast archive or use search to find articles that will explain and help you in solving your issue.
However, if you prefer to do things fast and with automatization then we are proposing to use an automated solution for your issues. The application that we are recommending is Advanced System Repair Pro
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Keeping your computer free from unnecessary clutter also helps make your computer last longer. Like any other machine, if you keep it clean and take care of it, it will serve you better for longer!

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Fix BUGCODE_USB_DRIVER Error in Windows
This post will guide you in fixing yet another annoying Blue Screen of Death error, “BUGCODE_USB_DRIVER”. This particular BSOD error occurs due to some issue with usbhub.sys, winusb.sys, or usbport.sys system driver file. When you encounter this kind of Stop error on your Windows 10 PC, it indicates that an error has occurred in the Universal Serial Bus or USB driver. The USB driver is issued by Microsoft themselves and it comes along with the Windows 10 system which is why it is difficult to download its latest version using a web browser. Thus, you need to take some basic steps to resolve the problem. Carefully follow the given fixes below to fix the BUGCODE_USB_DRIVER Blue Screen error and before you proceed, you need to create a System Restore Point, this way you have some backup in case something goes out of hand.

Option 1 – Update the USB Controller Drivers

  • First, click the Start button and type “device manager”.
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You also have the option to update the motherboard and the USB driver from the manufacturer’s official website.

Option 2 – Check for any available Windows Updates

Another you can try is to check if there are any Windows Updates available to make sure that your Windows 10 PC has all the latest updates installed. All you have to do is go to Settings > Update &security. From there, just click on the Check for updates button.

Option 3 – Uninstall conflicting programs and services

There are certain programs like VMWare, Virtual Box, Hyper-V Virtualization services that might be in conflict with the USB port drivers on the parent operating system. Thus, you can try uninstalling the aforementioned programs and other similar ones to see if it fixes the BSOD error.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.
Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it. If uninstalling the programs mentioned above didn’t help, you might want to try putting your PC in a Clean Boot State to help you find the faulty program.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
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  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
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Option 4 – Modify the Power Settings

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Option 5 – Check for any hard disk errors

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You might also want to run the CHKDSK utility to help you fix any issues with your hard disk. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
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  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
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Kernel_Data_Inpage_Error

Kernel_Data_Inpage_Error - What is it?

Kernel_Data_Inpage_Error is a BSOD (blue screen of death) error. Also, know as a 0x0000007A Stop error. This bug check indicates that the requested page of kernel data from the paging file failed to be read into memory. In simple words, this means that Windows has trouble reading from the memory. This can apply to both kinds of memory: stored memory on your hard drive and also the dynamic memory in your RAM. The Kernel_Data_Inpage_Error turns your computer screen all blue, stops the program being executed, and sometimes even leads to abrupt system shut down.

Error Causes

Kernel_Data_Inpage_Error may occur due to numerous reasons. The exact cause of this error can easily be found by going through the code displayed in the parameter of 0x00000007A. Let’s take a look at Kernel_Data_Inpage_Error parameter codes and the underlying causes of its occurrence:
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  • 0xC0000009C- This represents the installed hard disk drive has bad sectors.
  • 0xC0000000E- This indicates a hardware failure or an incorrect drive configuration

Further Information and Manual Repair

No matter what the cause for Kernel_Data_Inpage_Error may be, it is advisable to fix it immediately as blue screen of death error codes are considered to be critical PC errors that can cause serious damages and even result in valuable data loss. Here are a couple of ways to repair this issue on your system:

1. Call the ‘Chkdsk’ (check disk) command on your system.

Windows XP, Vista, and 7 users can call this command, by pressing Windows Key +F and type in ‘chkdsk’ and run. However, you can’t run it while actively using Windows but you can always schedule it to start automatically the next time your computer turns on. Wrap up what you need and then reboot. Chkdsk disk checking process can take a long time, especially on large and slow hard drives. To run this command on Windows 8, open Windows search by pressing Windows Key+ F and then type ‘cmd’. Then right-click on the command prompt and choose the option ‘Run as Administrator’. To continue with the disk checking process, here you will be prompted to provide your administrator authentication. Once you insert the administrator authentication, type the command ‘Chkdsk C:/f/r/x” where the letter ‘C’ indicates the drive you want to examine and repair. Run it to scan for Kernel_Data_Inpage_Errors on your system. Chkdsk command will detect and repair errors on the hard drive and then automatically reboot.

Limitations to this Solution:

‘Chkdsk’ is a value-adding inbuilt disk checking tool in PC new Window versions; nonetheless, this command has certain limitations. It is time-consuming. You may have to wait for a long time for it to scan your system. Also when disk check is running, you will have to stop all other activities on your system. Furthermore, Chkdsk does not scan and fix all registry errors and other PC-related errors. So, you can’t be 100% sure that it will resolve all the Kernel_Data_Inpage_Errors on your PC. Congratulations, you have just fixed Kernel_Data_Inpage_Error in Windows 10 all by yourself. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily. Now that’s how you fix Kernel_Data_Inpage_Error in Windows 10 on a computer. On the other hand, if your computer is going through some system-related issues that have to get fixed, there is a one-click solution known as Restoro you could check out to resolve them. This program is a useful tool that could repair corrupted registries and optimize your PC’s overall performance. Aside from that, it also cleans out your computer for any junk or corrupted files that help you eliminate any unwanted files from your system. This is basically a solution that’s within your grasp with just a click. It’s easy to use as it is user-friendly. For a complete set of instructions in downloading and using it, refer to the steps below Perform a full system scan using Restoro. To do so, follow the instructions below.
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Easy Directions Finder is a browser extension developed by Mindspark Inc. for Google Chrome. This extension offers users quick access to popular websites for navigation and evens. While at first glance this might look useful, keep in mind that this extension has been marked as a Browser Hijacker by several anti-virus applications.

When installed EasyDirectionsFinder will record your browsing history, visited links, clicked URL-s, and viewed products. This data is later forwarded/sold to Mindspark's ad network and used to better target ads to users.

While browsing the internet with this extension installed (it does not have to be enabled) you will see additional injected ads, sponsored links, and pop-up ads throughout your browsing sessions. Due to its information mining behavior and aggressive ad injections, it is recommended to remove this extension from your computer.

About Browser Hijackers

Browser hijacking is a type of unwanted software, often a web browser add-on or extension, which causes modifications in web browser’s settings. Browser hijackers are capable of doing more than just modifying homepages. In general, browser hijacking is utilized for earning advertising revenue from forced ad mouse clicks and site visits. While it may seem naive, all browser hijackers are dangerous and thus always classified as security risks. When the malware attacks your laptop or computer, it starts to mess things up a whole that slows your system down to a crawl. In the worse case, you may be pushed to deal with serious malware threats as well.

How one can know whether the web browser is hijacked?

The common symptoms that suggest having this malicious software on your computer are: the browser’s home page is modified; you find yourself regularly directed to some other webpage than the one you actually intended; the default web browser settings have been modified and/or your default search engine is altered; unsolicited new toolbars are added to your web browser; your internet browser displays endless pop-up ads; web pages load slowly and often incomplete; you can’t navigate to certain webpages, like computer security software related sites.

So how does a browser hijacker infect a computer?

Browser hijackers may use drive-by downloads or file-sharing networks or an e-mail attachment in order to reach a targeted PC. They could also be deployed via the installation of an internet browser toolbar, add-on, or extension. A browser hijacker could also come bundled up with some freeware that you unintentionally download to your PC, compromising your internet security. Some of the most popular hijackers are EasyDirectionsFinder, Babylon Toolbar, Conduit Search, Sweet Page, OneWebSearch, and CoolWebSearch.

Browser hijacker removal tips

Some browser hijacking could be easily reversed by discovering and eliminating the corresponding malware software through your control panel. Sometimes, it can be a tough task to discover and eliminate the malicious component since the associated file will be running as part of the operating system process. Moreover, browser hijackers could modify the Computer registry therefore it can be quite tough to restore all the values manually, especially when you’re not a very tech-savvy individual. Industry experts always suggest users eliminate any malware including browser hijacker with an automatic removal tool, which is better, safer, and quicker than the manual removal solution. SafeBytes Anti-Malware could counter persistent browser hijackers and give you active PC protection against all types of malware. Together with the antivirus tool, a PC optimizer, such as SafeBytes Total System Care, can help you in deleting all related files and modifications in the computer registry automatically.

How To Get Eliminate Malware That Is Preventing Antivirus Downloads?

Malware could cause many different types of damage to computers, networks, and data. Some malware sits in between the computer and the internet connection and blocks a few or all sites that you really want to visit. It will also prevent you from adding anything to your PC, particularly anti-virus applications. So what to do when malicious software prevents you from downloading or installing Safebytes Anti-Malware? There are a few actions you can take to get around this issue.

Boot your computer in Safe Mode

If any malware is set to load immediately when Microsoft Windows starts, getting into Safe Mode could very well block the attempt. Since only the minimal programs and services launch in Safe Mode, there are hardly any reasons for conflicts to happen. Below are the steps you should follow to start into the Safe Mode of your Windows XP, Vista, or 7 computers (check out Microsoft site for directions on Windows 8 and 10 computers). 1) At power on, press the F8 key while the Windows splash screen starts to load. This will conjure up the “Advanced Boot Options” menu. 2) Choose Safe Mode with Networking with arrow keys and hit ENTER. 3) Once you get into this mode, you should have an internet connection again. Now, utilize your internet browser normally and go to https://safebytes.com/products/anti-malware/ to download and install Safebytes Anti-Malware. 4) After the software program is installed, let the diagnostic scan run to remove trojans and other malware automatically.

Switch over to an alternative web browser

Web-based malware can be environment-specific, targeting a specific web browser or attacking particular versions of the browser. If you seem to have malware attached to Internet Explorer, then switch to an alternate browser with built-in security features, such as Chrome or Firefox, to download your preferred antivirus program – Safebytes.

Install security software on a flash drive

Another option is to create a portable antivirus program onto your USB flash drive. Abide by these steps to run the anti-malware on the infected PC. 1) Download the anti-malware on a virus-free computer. 2) Plug the pen drive into the clean PC. 3) Run the setup program by double-clicking the executable file of the downloaded application, with a .exe file format. 4) Select the USB stick as the location for saving the software file. Follow the on-screen instructions to complete the installation process. 5) Now, insert the USB drive into the infected computer. 6) Run the Safebytes Anti-malware directly from the pen drive by double-clicking the icon. 7) Run Full System Scan to detect and clean-up up all sorts of malware.

SafeBytes AntiMalware Overview

If you’re looking to purchase anti-malware for your laptop or computer, there are plenty of brands and packages for you to consider. A few are very good ones, some are ok types, while some are just fake anti-malware applications that will damage your computer themselves! You need to purchase a product that has obtained a good reputation and detects not just viruses but other sorts of malware too. While thinking about reliable applications, Safebytes AntiMalware is certainly the strongly recommended one. Safebytes is among the well-established computer solutions companies, which provide this complete anti-malware tool. Using its outstanding protection system, this tool will quickly detect and remove most of the security threats, including adware, viruses, browser hijackers, ransomware, PUPs, and trojans.

There are numerous wonderful features you’ll get with this security product. Here are some of the good ones:

Best AntiMalware Protection: With its enhanced and sophisticated algorithm, this malware elimination tool can detect and eliminate the malware threats hiding in the computer system effectively. Live Protection: SafeBytes offers totally hands-free real-time protection and is set to observe, prevent and eliminate all threats at its very first encounter. It’ll regularly monitor your pc for hacker activity and also gives end-users superior firewall protection. SuperSpeed Scanning: Safebytes Anti-Malware, with its enhanced scanning engine, provides extremely fast scanning that can promptly target any active internet threat. Website Filtering: SafeBytes provides an instant safety rating about the pages you’re going to check out, automatically blocking dangerous sites and making sure that you are certain of your online safety while browsing the net. Low CPU Usage: SafeBytes is a lightweight and easy-of-use antivirus and antimalware solution. As it uses low computer resources, this program leaves the computer power exactly where it belongs: with you. 24/7 Live Professional Support: You may get high levels of support 24/7 if you are using their paid version. Overall, SafeBytes Anti-Malware is a solid program since it has plenty of features and can detect and eliminate any potential threats. You can be sure that your computer will be protected in real-time once you put this software to use. So if you’re searching for the absolute best malware removal tool out there, and if you don’t mind paying out a few bucks for it, go for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you do not wish to use a malware removal software and like to remove EasyDirectionsFinder manually, you could possibly accomplish this by going to the Windows Add/Remove Programs menu in the Control Panel and delete the offending program; in cases of browser plug-ins, you may uninstall it by going to the browser’s Add-on/Extension manager. You’ll likely also want to reset your browser. Finally, examine your hard drive for all of the following and clean your Windows registry manually to remove leftover application entries after uninstallation. But bear in mind, editing the registry is often a hard task that only advanced computer users and professionals should attempt to fix the problem. Moreover, some malicious programs have the capability to defend against its deletion. Completing this task in Safe Mode is advised.
Files: %LOCALAPPDATA%\EasyDirectionsFinderTooltab %UserProfile%\Local Settings\Application Data\EasyDirectionsFinderTooltab %LOCALAPPDATA%\Google\Chrome\User Data\Default\Sync Extension Settings\pjclebnjamlmkpgapopafeniobfnlllf %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\pjclebnjamlmkpgapopafeniobfnlllf %LOCALAPPDATA%\Google\Chrome\User Data\Default\Local Extension Settings\pjclebnjamlmkpgapopafeniobfnlllf %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Extension Settings\pjclebnjamlmkpgapopafeniobfnlllf Registry: HKEY_CURRENT_USER\SOFTWARE\EasyDirectionsFinder HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\EasyDirectionsFinder HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\easydirectionsfinder.com HKEY_LOCAL_MACHINE\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings, value: pjclebnjamlmkpgapopafeniobfnlllf HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\easydirectionsfinder.dl.myway.com HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\easydirectionsfinder.dl.tb.ask.com HKEY_LOCAL_MACHINE\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller EasyDirectionsFinderTooltab Uninstall Internet Explorer
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Disabling Security Questions in Windows
We’ve already covered disabling Security Questions If you want to disable Security Questions on your Windows 10 computer then you’ve come to the right place as this post will guide you in doing exactly that. In this post, you will be disabling Security Questions using a PowerShell script. This PowerShell script is called “Update-AllUsersQA”. It is designed to remove or disable the security questions and answers for local users on a Windows 10 computer. It lets administrators take control of the security questions in the environment and at the same time minimizes the risk that comes with them. If a user has a Microsoft account that’s configured to sign in to Windows 10 then he will not probably notice the Password Recovery questions. On the other hand, if he has a chosen local account for installing Windows, he will e prompted to create three security questions that can be used to reset the password and log into the Windows 10 account in case there is any misfortune. However, if you do not have much use for these Security Questions, then you can definitely have them disabled using a simple PowerShell script which you can download from GitHub. For more details on how to disable security questions in a Windows 10 machine, refer to the steps provided below. Step 1: You need to first download the .ps1 file from the GitHub repository. Step 2: Once you’ve downloaded the file, open the PowerShell window with admin privileges. Step 3: After that, navigate to the folder where you had saved the .ps1 file. Then copy the address of the folder location. Step 4: Next, change the directory by using the following command:
cd "folder location address"
Step 5: After that, enter the following script to disable the security questions:
Update-AllUsersQA
Once you’ve completed the steps above, the Security Questions should be disabled and you will be notified with a message stating that the feature has been disabled. On the other hand, if you have a change of heart and you want to enable the Security Questions back, here are some steps you need to take: Step 1: First, open the PowerShell window as admin. Step 2: Next, run the same script with one more parameter such as:
Update-AllUsersQA -answer SecretAnswer
Step 3: And that’s about it. Do not forget to replace the Secret Answer with your preferred one and once you’re done, it will be set as the answer for all the Security Questions. Step 4: Now all that’s left to do is go to the Settings app to change the answer to the questions and you should be good to go.
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How to Fix dxgmms2.sys BSOD in Windows
The dxgmms2.sys file is a system driver file in Windows that is associated with the Graphics Rendering capabilities of a computer. However, this file is known to cause various Blue Screen of Death errors. Some of the culprits for these errors include issues with RAM, hard disk issues, corrupted drivers, and incompatible firmware. Despite its many causes, fixing this issue is quite straightforward so it should be easier for you to fix it. Here are some of the Blue Screen errors related to the dxgmms2.sys file:
  • SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
  • SYSTEM_SERVICE_EXCEPTION
  • KMODE EXCEPTION NOT HANDLED
  • PAGE FAULT IN A NONPAGED AREA
  • IRQL NOT LESS OR EQUAL
If you have recently created a System Restore point prior to getting the dxgmms2.sys Blue Screen error, then you need to perform System Restore first before you further troubleshoot the problem as it might help in resolving the Blue Screen error. Refer to the steps below to perform System Restore.
  • First, press the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first.

Option 1 – Reinstall the Graphics Card drivers

  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Graphics Card drivers listed under Display Adapters.
  • Right-click on each one of the Graphics Card drivers and select Uninstall device and then follow the next on-screen instructions given to uninstall the driver.
  • Now reboot your computer. During this time, your system will automatically reinstall the Graphics card drivers.
Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it. After that, you could also check if there’s a new update of the game you’re getting the issue of the black bar.

Option 2 – Try running the DirectX Diagnostic Tool

Since the dxgmms2.sys Stop error has something to do with the DirectX Graphics APIs, you can run the DirectX Diagnostic tool to resolve the problem.

Option 3 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Option 4 – Try to update the BIOS

Updating the BIOS can help you fix the Blue Screen error related to the dxgmms2.sys file but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.

Option 5 – Use some registry tweaks

  • Tap the Win + R keys to launch the Run utility.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlGraphicsDrivers
  • From there, right-click on the right-side panel and click on New > DWORD (32-bit) Value.
  • Then set the name of the new DWORD to “TdrDelay”.
  • After that, use the next set of instructions and select the one for the Windows version you are using.

32-bit Windows:

  • Choose the DWORD (32-bit) value.
  • Then type in “TdrDelay” as the name and hit Enter.
  • After that, double click on TdrDelay and add “10” as its value and click OK. This will set the response time for your GPU to be 10 seconds.

64-bit Windows:

  • Select the QWORD (64-bit) value.
  • Next, type in “TdrDelay” as the name and hit Enter.
  • Double click on TdrDelay and type in “10” as its value data and click OK.
  • Restart your computer to apply the changes made.

Option 6 – Disable the Sleep Functionality

You might also want to disable the Sleep Functionality as it could be the reason why you’re getting the Blue Screen error. There are times when the graphics card’s drivers are being used in the background and if the display goes to sleep and is awakened, it may cause a Blue Screen error. To fix it, you can prevent your computer from going into Sleep mode.

Option 7 – Try to run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that might help you fix any Blue Screen errors related to the dxgmms2.sys file. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
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