Fix Shell Infrastructure Host stopped working

The Windows 10 operating system supports the logging in of multiple users at the same time. Aside from that, it also allows administrators to create a Guest Account that has limited rights. However, there are some instances when you could encounter an error when you use the Guest Account.

The error may state:

“Shell Infrastructure Host has stopped working. A problem caused the program to stop working correctly. Please close the program”.

This error indicates that the Shell Infrastructure Host or SiHost.exe process that is used for handling graphical elements, has crashed. And to fix this error, there are several options you can check out. You can try to reinstall the Microsoft Redistributable Packages or run a System File Checker scan. In addition, you can also use a new Guest Account or troubleshoot the problem in a Clean Boot State.

Option 1 – Try to install or repair Microsoft Visual C++ Redistributable 2013

A corrupted Microsoft Visual C++ Redistributable package or the absence of it can trigger the “Shell Infrastructure Host has stopped working” error – so if you do not have this package yet, you have to install it but if you already have it, follow the steps below to repair it.

  • Open Control Panel and proceed to Program and Features.
  • Under Programs and Features, look for Microsoft Visual C++ Redistributable package among the list.
  • Then right-click on it and click the Change button.
  • Next, you should see the Repair option – click on it to repair the installation of the Microsoft Visual C++ Redistributable package.
  • The process may take a couple of minutes before it finishes so once it does, you have to restart your PC.

After doing all these steps and you still encounter the problem, you might have to uninstall this package and download it directly from Microsoft’s website. However, if you are using Windows 10, you might not be able to do so since it only supports Windows versions up to Windows 8.1 so just proceed to the next option below.

Option 2 – Try to run a System File Checker scan

  • In the Windows Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
  • After opening Command Prompt with admin privileges, type the “sfc /scannow” and tap Enter to execute it.
  • Once the scan is finished, restart your computer and see if the Windows Script Host error.

Option 3 – Try using a new Guest Account

You might want to use a new Guest Account as it could help get rid of the error. All you have to do is have your admin delete the old Guest Account and create a new one and see if it helps in fixing the error.

Option 4 – Try troubleshooting the problem in a Clean Boot State

Setting your computer in a Clean Boot State can help you diagnose and later troubleshoot the problems in your computer. During this state, the system will start with a minimal number of drivers and startup programs that help in isolating the problem with the interfering software. To put your computer in a Clean Boot State, follow the given steps below.

  • Log onto your computer as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
If you like to learn and find out more about various Windows errors, and how to repair them go to our vast archive or use search to find articles that will explain and help you in solving your issue.
However, if you prefer to do things fast and with automatization then we are proposing to use an automated solution for your issues. The application that we are recommending is Advanced System Repair Pro
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Option 3 – Try to use a different USB port

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Option 4 – Try recreating the Windows 10 installation USB

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2. Update Windows

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Option 1 – Remove the CMOS battery temporarily

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Option 2 – Clear the unknown BIOS or UEFI passwords using a bios-PW website

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  • After that, you will see a new number or code on the screen which will include a message about System Disabled [XXXXX] Service TAG [YYYYY].
  • Next, open the BIOS Password website and enter the XXXXX code in it and make sure to tap the Shift + Enter keys or just enter.
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Option 1 – Try running the DISM Tool

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  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
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Option 2 – Try running the System File Checker

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  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
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  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 3 – Try running the Chkdsk utility

You can also try running the Chkdsk utility to resolve the Windows Update error 0x80073712. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them and if you have installed Windows to some different directory, you must replace “C” with the name of the drive you’ve installed Windows with.
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  • chkdsk C: /f
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Option 4 – Try running the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update error 0x80073712. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

Option 5 – Try running Microsoft’s online troubleshooter

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How to Fix Error Code 0x8007042c

What is Error 0x8007042c?

0x8007042c is a Windows Firewall error code. This error hampers your ability to turn on Windows Firewall on your PC. Firewall is a network security system. It establishes a barrier between a trusted, secure internal network and another network (the internet) that is assumed unsecure. Error 0x8007042c is displayed in the following format: “0x8007042c” error message when you try to start Windows Firewall

Solution

Restoro box imageError Causes

Error 0x8007042c may pop up on your computer screen because of many reasons. These include:
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  • Registry corruption

Further Information and Manual Repair

The good news is that this error code is easy to resolve. To repair, you don’t to be technically sound or hire a professional for the job. Try our DIY methods illustrated below to fix the problem by yourself in a few minutes.

Method 1 - Start Firewall Manually

This method allows you to start Windows Firewall service manually and then make sure that it starts automatically in the future. This can be done by following these steps, first, go to the start menu and then type services in the search box. Right-click services and then click RUN as Administrator. Now scroll down until you see Windows Firewall. Then double click on it. After that, click the startup type box and then click Automatic. If ‘Service Status’ is stopped, then click Start. Now click ‘Apply’ and then press OK. Scroll until you see ‘Base Filtering Engine’, double click it. If again the ‘Service Status’ is stopped, click start. Press Apply and then OK to activate changes. Now restart Windows, Firewall will be enabled.

Method 2 - Remove Malware

If the error cause is a malware infection, use the Microsoft Safety Scanner to remove malware immediately from your PC. Download it from Microsoft’s official website, install, accept terms and then run it to perform a quick scan. The Microsoft Safety Scanner will scan and remove all malware infecting your PC. Once this is done, click Start and then type Windows Firewall in the Search box. Click Windows Firewall and the navigation pane of Control Panel; Click Turn Windows Firewall on or off. Click Turn on Windows Firewall for each network location and then press OK to activate changes.

Method 3 - Repair the Registry

Sometimes the underlying cause can be registry corruption. In such a situation, download Restoro. It is a PC Repair Tool deployed with a registry cleaner. It scans and removes all the bad entries and files infecting your PC, cleans and repairs the registry in a few minutes. Click here to download Restoro.
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Option 1 – Reboot your router

The first thing you can try to do to fix the error is to simply restart your router. All you need to do is reboot the router from its Admin panel or you can also turn it off manually and turn it back on after a couple of seconds so that it can completely reboot. Once you’re done, try accessing your server again and see if the error is now fixed.

Option 2 – Allow Full Access Control to TeamViewer

  • First, open TeamViewer, and then from the Menu bar, click on Extras.
  • After that, click on Options and select Advanced from the left side navigation panel.
  • Next, click on the “Show advanced options” button located on the right-hand side.
  • Then select Full Access from the drop-down menu of the Access Control option under the “Advanced settings for connection to this computer section”.
  • Now click OK and check if the error is now fixed or not.

Option 3 – Try to flush the DNS configuration

You could also try to flush the DNS configuration in your computer to fix the error. How? Refer to these steps:
  • Tap the Win + X key combination and click on the Command Prompt (Admin) option or you could also search “cmd” in the Cortana search box and right-click on Command Prompt from the search results and select the “Run as administrator” option.
  • After opening Command Prompt with admin privileges, enter each one of the commands given below sequentially in order to flush the DNS cache.
    • ipconfig/release
    • ipconfig/renew
    • ipconfig/flushdns
  • Now type the exit command to close Command Prompt and then restart your computer and see if the problem is fixed.
On the other hand, you could also try to reset Winsock as well as the TCP/IP.

Option 4 – Run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:
  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
  • Restart your computer.

Option 5 – Try to perform Network Reset

You might perform a Network Reset to resolve the problem if none of the four given options worked. This will reset the entire network configuration including your IP address. To perform Network Reset, follow these steps:
  • Tap the Win + I keys to open Settings.
  • From there, go to the Network and Internet section.
  • Next, scroll down and look for “Network Reset” under the status pane.
  • After that, click on Network Reset and then on Reset now to start resetting the network configuration. Once done, check if it is able to fix the error or not.
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How to Add Safe Mode to Windows 10 Boot Menu Options
In any Windows operating system, Safe Mode is definitely a special environment used for troubleshooting issues as well as system diagnostics. Safe Mode allows you to remove any malware in your computer and troubleshoot issues that can’t be fixed when you’re in desktop mode. This is why Microsoft made sure that the Safe Mode option is not available directly and can only be accessed by pressing function keys such as F2, F8 (depends on what PC you are using) or via MSConfig. To make it easier for you to access Safe Mode, this post will guide you on how you can add Safe Mode to the Boot Menu options in Windows 10. As you know, Windows 10 now has Advanced Startup options that allow you to boot directly into Safe Mode without having to restart your PC and then tapping the special key a couple of times. However, if you really have to always use Safe Mode, it’s best to add it in the Boot Menu options. To do that, simply follow the steps below.
  • Select Command Prompt (Admin) option from the WinX menu to open Command Prompt with administrator privileges.
  • After opening Command Prompt, type the bcdedit /copy {current} /d "Safe Mode" command and hit Enter.
  • Once the command is executed, you will see a message saying, “The entry was successfully copied to {74a93982-9486-11e8-99df-00270e0f0e59}”. This message indicates that Safe Mode was successfully added in the Boot menu option which means that you can now directly access it and boot your Windows 10 PC in that mode.
To check if Safe Mode was really added in the Boot menu options, you have to open Msconfig. From there, you will also have to use it to configure the boot settings for the Safe Mode entry. To do so, follow the given steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “MSConfig” in the field and click OK.
  • Next, go to the Boot tab and find the Safe Mode option which should be located under the default Windows 10 mode.
  • Afterward, you need to select the Sage boot option and Minimal. You also have to select the Make all boot settings permanent option.
  • Make sure to increase the timeout to at least 10 seconds which will ensure that the menu does not disappear right away.
Note: In similar steps as above, you can add the Safe Mode with Networking and Safe Mode with Command Prompt entries as well. Just simply select “Network” for Safe Mode with Networking and “Alternate Shell” for Safe Mode with Command Prompt. Once you’re done adding any of them, click on Apply and restart your PC. In addition, if you wish to remove the entry, you just have to open MSConfig again and select the entry you want to remove, and then click Delete.
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