If you are one of the few users who is still burning CDs and DVDs, you might have come across an error that says, “Medium Speed Error” or “Power Calibration Error”. There are several factors that could cause this error but it’s most likely that the CD/DVD burner wasn’t able to determine the Optimum Power Calibration rate properly. So what is Optimum Power Calibration rate? It is a test that runs before the burning process to regulate the optimal laser power needed to complete the job. And if this process malfunctions, obviously, you won’t be able to burn the content on your CD or DVD. There are also cases when the Power Calibration error pops up for some small issues that have nothing to do with the regulation of laser power. Here are some quick fixes you can try to resolve the Power Calibration error when burning a CD or DVD.

Option 1 – Make sure you’re using good quality CD or DVD

A lot of burning issues stem down to the purchase of low CDs or DVDs to make sure that what you are using has good quality for it is not always a good idea to purchase cheap products as cheap products could also mean cheap quality.

Option 2 – Try burning at lower speeds

If you’re certain the problem is not with the CD or DVD you are using then you can try burning again, this time at lower speeds. There are instances when doing things quickly can end in a disaster such as the “Medium Speed Error” or “Power Calibration Error” you’re getting.  To fix the problem, you have to burn at a slower speed and just take the time to wait until the burning process is done.

Option 3 – Try updating your burning software

It’s always a good idea to check if the burning software you’re using requires an update especially if it’s throwing up “Medium Speed Error” or “Power Calibration Error”. Thus, you need to update your burning software right away and then try to burn your CD or DVD once the update has been completed.

Option 4 – Try cleaning the disk drive

You might want to consider cleaning the disk drive using several tools in the market that is designed to clean the disk drive. These tools work on removing dust particles from the lens which helps a lot in the burning quality. Aside from that, it also helps in reducing errors like “Medium Speed Error” or “Power Calibration Error”. So give this option a try as it might time for a disk drive cleanup.

Option 5 – Try to disable the IMAPI

If none of the options given above worked, you might want to disable the IMAPI or Image Mastering Applications Programming Interface. How? Refer to the steps below.

• Open Control Panel by simply clicking the Start button and then typing “control panel” in the field.
• Control Panel should pop up in the search results. Once you found it, click it to open it.
• Next, select System Security > Administrative Tools and then click Services.
• After that, you’ll have to search for the “IMAPI CD-Burning COM Service” option.
• Then right-click on it and select Properties.
• From there, switch the Startup Type from “Enabled” to “Disabled”.
• Now click on Apply and then restart your PC.

In trying to upgrade your Windows 10 computer, you might have come across the error 0x800F0923. This kind of Windows upgrade/update error is caused by an incompatible driver or software that’s installed on your computer. Thus, to fix the problem, you need a working fix which you can choose from below. As mentioned, you can try updating the concerned application or software to its latest version to resolve the compatibility issue and in turn, fix error 0x800F0923. Note that depending on where you had installed the application, your steps will change. So if you have it installed directly from the website, refer to these steps:

• Look for the built-in option to check the updates since the most application has this option.
• You also have the option to go to the website of the application and check if there is a new version available. If there is, download and update the app.

On the other hand, if you have downloaded the app from the Microsoft Store, here’s what you have to do:

• Open the Store and click on the three dots located at the top-right of the window.
• Next, click the Download and Updates option.
• From there, check if there is an update available for the store. If there is, update it.

Option 2 – Try to uninstall the application or software

If updating the app or software to its latest version didn’t help and you’re still getting the error 0x800F0923 every time you attempt to install the Windows Updates, you may have to uninstall it. You will need to use the usual Program and Features to uninstall it if you have downloaded it from the website.

• In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
• After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
• From there, look for the concerned program and select it and then uninstall it.

Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 3 – Try to disable your antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 4 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update error 0x80073712. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

Option 5 – Try to do the Update in a Clean Boot state

Putting your PC in a Clean Boot state can also help you install Windows Updates or Upgrades without any trouble because, during this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows Updates or upgrade again.

Option 6 – Try running Microsoft’s online troubleshooter

You also have the option to run Microsoft’s online troubleshooter which could help you fix Windows Update errors including the error 0x800F0923.

The Microsoft Photos app is a useful tool that allows users to view, edit, as well as create videos on their Windows 10 computers. Although it works just fine most of the time, there are some instances when you might encounter some issues when using it. One of these issues is when you cannot save media from the Photos app after you’ve edited an image. This is most likely related to a permission issue. However, according to some users, they got the error where the edited media file can’t be saved. When you encounter this kind of error, you will see the following error in your Photos app:

“It looks like you don’t have permission to save changes to this file. Try saving a copy instead.”

There are several options you can explore to resolve this error. You can try updating the Microsoft Photos app or verify the ownership of the destination folder. You can also re-register and reinstall the app. For more detailed instructions, make use of the options provided below.

Option 1 – Try to update the Microsoft Photos app

The first thing you can do to fix the problem is to update the Microsoft Photos app.

• Open the Microsoft Store and click on the three horizontal dots for the menu located on the top right portion of the window to see the options.
• Next, select Downloads and updates and then click the Get updates button in the top right. This will install any pending updates for all the apps including the Microsoft Photos app using the Microsoft Store.

Option 2 – Try to verify the ownership of the destination folder

The next thing you can do to fix the error is to verify the ownership of the folder because chances are, the location where you’re trying to save the file might not have enough permissions to read and write the file to the disk. Thus, you need to take ownership of the folder by following these steps:

• Type “command prompt” in the Windows Search bar and then right-click on the relevant search result and select “Run as administrator”.
• After that, if a User Account Control or UAC prompt appears, just click on Yes to proceed.
• Next, type and enter this command: TAKEOWN /F <path>
• Note that the <path> is the location of the folder or file in File Explorer.
• Now type and enter this second command: ICACLS <path> /grant administrators:F
• Finally, once the command has been executed, restart your computer and then see if you can now access the folder or file.

Option 3 – Try resetting the Photos app

If the first option of restarting the background process of the Photos app didn’t work for you, you can try to reset the Photos app so that it will use the default factory settings. Note that this option works when you are experiencing this issue after making a couple of changes in the Photos app.

• To get started in resetting the Photos app, open the Windows 10 Settings.
• Then go to Apps > Apps & features.
• After that, scroll down until you see the Photos app option – click on it and open its Advanced options.
• From there, you will see the Reset button, click on it and click and then click on it once more to confirm.

Note: The process may take a couple of minutes to complete. Once it’s done, open the pictures again using the Photos app.

Option 4 – Try reinstalling the Photos app

If none of the first two options given above worked, then you might want to consider reinstalling the Photos app. Unlike what most users think, it isn’t really that hard reinstalling preinstalled apps as you have the Windows PowerShell for that. To use this program in reinstalling the Photos app, follow these steps:

• Open the Windows PowerShell program with admin privileges and key in the following command:

Set-ExecutionPolicy Unrestricted

• After that, execute this second command to re-register and reinstall the Microsoft Photos app.

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

Note: In the command given, do not forget to replace the “PackageFullName” with the actual package name for the Photos app. After executing the command, it will uninstall the Photos app from your computer so you need to install it again from the Windows Store by simply looking for it. Once you found it, just click on install to start the installation process.

If you encounter the DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATION Blue Screen error with an error code of 0x000000CE then it means that a driver failed to cancel the pending operations before unloading. Some of the driver files that might be the culprit include the intelppm.sys, intcdaud.sys, tmxpflt.sys, mrxsmb.sys and asusptpfilter.sys. This kind of Blue Screen error occurs when the driver failed to cancel lookaside lists, worker threads, DPCs, and other items before unloading. You can usually identify which driver file is triggering the BSOD error in the BSOD error itself since its name would be printed on the blue screen and stored in memory at the location (PUNICODE_STRING) KiBugCheckDriver. Refer to the possible solutions given below to fix the DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS error.

Option 1 – Perform a System Restore

Performing System Restore might help you in fixing the SYNTP.SYS Blue Screen error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 2 – Disable the BIOS Memory options

Disabling the BIOS Memory options such as Caching and Shadowing can help you in fixing the DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS Blue Screen error. All you have to do is enter the BIOS first and then use the Arrow and Enter keys to select your choices. And if you can’t seem to find it, look for specific instructions from your OEM or you could also look out for instructions from the manufacturer of your motherboard.

Option 3 – Update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 4 – Try to run the CHKDSK utility

Running the CHKDSK utility might also help you resolve the DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS Blue Screen error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• Wait for the process to be completed and then restart your computer.

Option 5 – Run the Memory Diagnostic Tool to check for Memory leaks

• Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
• After that, it will give two options such as:
  • Restart now and check for problems (Recommended)
  • Check for problems the next time I start my computer
• Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.

Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 6 – Try analyzing the Memory Dump Files

You can also try to analyze the Memory Dump files as it can help you identify the root cause of the DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS error.

Option 7 – Try checking the Registry settings

You might also want to try disabling the concerned driver file if it is mentioned in the Stop error. For example, if the stop error mentioned the “intelppm.sys” driver file then you have to disable this driver file since it is most likely the culprit. To do that, follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
• After that, go to the this registry path: HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Services > Processor
• From there, double click on Start and change its value to “4”.
• Now go to this path: HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Services > Intelppm.
• Set its value to “4” and then restart your computer to apply the changes made.

Option 8 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

RealOnlineRadio is a Browser Extension for Google Chrome. This extension offers users the ability to listen to radio stations across the web. From the Author: Real Online Radio is different, as it is a simple radio aggregator. This means Real Online Radio puts together thousands of independent radio stations from all parts of the world in a browser extension that is free and easy to use. It is made for people, who want to have control over their radio streaming. With our simple radio widget, you can get an overview of thousands of radio stations both from your hometown and from the rest of the world. With Real Online Radio, you can listen to your favorite radio station or get an impression of all styles and sorts of music – without being guided in a specific direction by anybody – or anything (such as those radio bots). Real Online Radio returns the control to you, to discover exactly the kind of music that you love.

While this may look useful, this extension changed your default search engine and hijacks your home page. While this extension is active, all your searches are redirected through fileupsticks.com, where a database of your search queries is kept to better server ads that are later delivered through the Yahoo search engine.

About Browser Hijackers

Browser hijackers (also known as hijackware) are a type of malware that changes internet browser configurations without the user’s knowledge or approval. These kinds of hijacks happen to be rising at an astonishing rate across the world, and they can be truly nefarious and sometimes harmful too. Nearly all browser hijackers are created for marketing or advertising purposes. These are generally used to force visitors to a specific website, manipulating web traffic to generate ad revenue. Even though it might appear naive, these tools are designed by vicious individuals who always attempt to take full advantage of you, so that they could make money from your naive and distraction. Browser hijackers can also allow other vicious programs without your knowledge to further damage your PC.

Signs of browser hijacker malware

Below are some signs and symptoms that indicate your internet browser has been hijacked: your browser’s home page has been reset to some mysterious site; you find redirected to websites you never intended to visit; the default web browser settings are changed and/or your default search engine is altered; you find multiple toolbars on the browser; you’ll find random pop-ups start showing regularly; your internet browser starts running sluggishly or displays frequent glitches; you can’t visit certain sites such as homepages of antivirus software.

How it infects the computer

Browser hijackers can get into a computer by some means or other, including via file sharing, downloads, and e-mail as well. They may also be deployed via the installation of an internet browser toolbar, add-on, or extension. A browser hijacker could also be installed as a part of freeware, shareware, demoware, and fake programs. An example of some infamous browser hijackers includes Babylon, Anyprotect, Conduit, SweetPage, DefaultTab, Delta Search, and RocketTab, however, the names are continually changing. The presence of any browser hijacker malware on your system can substantially diminish the web browsing experience, record your online activities that lead to serious privacy concerns, develop system stability issues and finally cause your PC to slow down or to a nearly unusable condition.

Browser Hijacker Malware – Removal

The one thing you could try to eliminate a browser hijacker is to locate the malicious software in the “Add or Remove Programs” list in the Microsoft Windows Control Panel. It might or might not be there. If it is, try and uninstall it. However, the majority of hijacking codes are certainly not very easy to get rid of manually, as they go deeper into the operating system. Also, browser hijackers can modify the Computer registry so it could be very tough to restore all the values manually, particularly if you are not a tech-savvy person. You can go for automatic browser hijacker removal by just installing and running a reliable anti-malware application. SafeBytes Anti-Malware will counter persistent browser hijackers and provide you real-time PC protection against all types of malware.

Can't Install Safebytes Anti-malware due to the presence of Malware? Try This!

Practically all malware is detrimental and the level of the damage will differ greatly in accordance with the type of infection. Certain malware goes to great lengths to stop you from installing anything on your computer, especially anti-virus software programs. If you’re reading this, odds are you’re stuck with a malware infection that is preventing you to download and/or install the Safebytes Anti-Malware program on your computer system. There are some actions you can take to get around this problem.

Install anti-malware in Safe Mode with Networking

If the virus is set to load automatically when Microsoft Windows starts, stepping into safe mode could very well block the attempt. Only the bare minimum required applications and services are loaded when you start your personal computer into Safe Mode. You need to do the following to get rid of malware in Safe mode. 1) After switching on the computer, hit the F8 key before the Windows splash screen begins to load. This will conjure up the “Advanced Boot Options” menu. 2) Choose Safe Mode with Networking with arrow keys and press Enter. 3) As soon as this mode loads, you will have the internet. Now, obtain the malware removal software you need by utilizing the web browser. To install the application, follow the directions in the installation wizard. 4) Immediately after installation, run a complete scan and allow the software to delete the threats it detects.

Download the security program using an alternate web browser

Certain viruses may target vulnerabilities of a specific browser that block the downloading process. If you’re not able to download the security application using Internet Explorer, this means the virus is targeting IE’s vulnerabilities. Here, you should switch to an alternate web browser like Chrome or Firefox to download Safebytes Anti-malware software.

Install and run anti-malware from the Thumb drive

To successfully get rid of the malware, you have to approach the issue of installing an anti-virus software program on the infected computer system from a different perspective. Adopt these measures to run the antivirus on the affected computer system. 1) Download the anti-malware software on a virus-free computer. 2) Put the USB drive into the clean computer. 3) Double-click the executable file to open the installation wizard. 4) When asked, select the location of the USB drive as the place where you would like to put the software files. Follow the on-screen instructions to complete the installation. 5) Transfer the flash drive from the clean PC to the infected computer. 6) Double click the Safebytes Anti-malware icon on the USB drive to run the software. 7) Hit the “Scan Now” button to start the virus scan.

Overview of SafeBytes Anti-Malware

These days, anti-malware software can protect your laptop or computer from various kinds of internet threats. But exactly how to choose the right one amongst countless malware protection application that’s available out there? As you may be aware, there are several anti-malware companies and products for you to consider. Some are really worth your money, but most aren’t. When searching for an anti-malware program, choose one that gives dependable, efficient, and total protection against all known computer viruses and malware. One of the recommended software programs is SafeBytes AntiMalware. SafeBytes carries a good track record of excellent service, and customers seem to be happy with it. SafeBytes anti-malware is a trustworthy tool that not only protects your computer completely but is also extremely user-friendly for people of all ability levels. With its outstanding protection system, this tool will instantly detect and remove the majority of the security threats, which include browser hijackers, viruses, adware, PUPs, trojans, worms, and ransomware. There are many great features you’ll get with this security product. Listed here are some of the great ones: Real-time Active Protection: Malware programs trying to enter the system are discovered and stopped as and when detected by the SafeBytes real-time protection shields. This tool will always keep track of your computer for any suspicious activity and updates itself regularly to keep abreast of the constantly changing threat situation. Best AntiMalware Protection: Using a critically acclaimed malware engine, SafeBytes offers multilayered protection that is made to find and remove threats that are concealed deep in your computer’s operating system. Safe Web Browsing: Safebytes assigns all websites a unique safety rating that helps you to have an idea of whether the webpage you are about to visit is safe to view or known to be a phishing site. Low CPU/Memory Usage: This software is lightweight and will work quietly in the background, and will not have an effect on your computer efficiency. Fantastic Tech Support: You will get 24/7 technical assistance to quickly resolve any concern with your security application. SafeBytes has put together a wonderful anti-malware solution that can help you conquer the latest malware threats and virus attacks. Malware issues will become a thing of the past when you put this tool to use. If you want sophisticated forms of protection features and threat detections, purchasing SafeBytes Anti-Malware could be worth the dollars!

Technical Details and Manual Removal (Advanced Users)

If you would like to carry out the removal of RealOnlineRadio manually instead of utilizing an automated software tool, you may follow these steps: Navigate to the Windows Control Panel, click the “Add or Remove Programs” and there, select the offending program to remove. In cases of suspicious versions of browser plugins, you can actually get rid of it via your browser’s extension manager. You will probably also want to reset your internet browser. Finally, check your hard drive for all of the following and clean your registry manually to remove leftover application entries following uninstalls. However, this is often a tricky task and only computer professionals could perform it safely. In addition, some malicious programs have the capability to defend against its removal. Doing this in Safe Mode is recommended.

Windows updates have become a regular occurrence in our digital lives. They are frequent and have become quite necessary. Most of the time they bring us quality content like fixed security, resolved bugs, and even new features but from time to time update itself can be not downloaded properly or it can have some issues when installing. Windows Update Error 0x800F0825 is one of these update errors that will be reported seemingly after applying the update. Altho annoying error it is nothing system breaking and can be easily resolved. Hello and welcome everyone, today we will provide you with solutions on how to resolve error 0x800F0825 when trying to complete a Windows update.

Run Windows troubleshooter

Built-in Windows troubleshooter can help a lot in resolving these issues and we will try it as a first solution because of its simplicity and ease of use.

• Click on START
• Click on settings
• Navigate to Update & Security > Troubleshoot > Additional Troubleshooter > Windows Update
• Click on Run the troubleshooter
• Follow onscreen instructions and let the troubleshooter try to solve the issue

Clear contents of SoftwareDistribution & Catroot2 folders

Altho SoftwareDistribution and Catroot2 folders are essential for the update process it can happen that badly downloaded updates or similar corruption can be stored there and thus producing this error.

• Open file explorer and locate these two folders, go inside and delete content inside them
• Try updating again to see if corruption inside folders was the issue.

Update manually

If the previous two solutions have not produced a result and the error is still present then go to the official Microsoft Update Catalog and download the update manually The catalog is here. Search for updates from the Windows Update Catalog In the Search box, type your search terms. You can carry out a full-text search, using a keyword, KB article, MSRC bulletin, driver manufacturer, driver model, driver version, product, and a classification. Select the appropriate version of Windows. Search or click on Advanced Search if you want to refine your search. A list will be displayed. Select the updates that you want to download. Click Add for each selection to add it to the download basket.

• Download the updates. You may be asked to install an Active-X download control to be able to download files from this site
• Double-click on the downloaded updates to install them

Administrators can download updates from the Microsoft Download Center or the Windows Update Catalog to deploy to multiple computers If you are running Windows Server Update Services (WSUS) 3.0, System Center Essentials (SCE), or System Center Configuration Manager (SCCM) you can import updates directly into these applications. Security updates, critical updates, service packs, update rollups, definition updates, and critical drivers can be configured to synchronize with your server automatically. You can still import these updates into your application by using Microsoft Update Catalog; however, depending on how you configure WSUS, SCE, and SCCM, you may not need to import the updates.

Disable system protection

In some rare cases, antivirus or firewall could interfere with both downloads and execution of certain files. If each previous solution failed disable temporarily your security software and try executing the update again.

Malware Guide: How to Remove Bandoo

What is Bandoo?

Bandoo application, specifically product version 5.0.2.4762, is a bundled program. What does this mean? Simply, Bandoo, upon installation, installs additional programs, extensions, and add-ons to a computer and computer’s browser, without the knowledge of the user. This version of Bandoo concentrates on providing features for entertainment and also functionality/tools for backing up your computer files. Once executed, the file installs the iLivid Download Manager Software. Additional tools installed within the bundle include a Movie Toolbar and the thriving search engine ‘Ask.com.’ Technical details about Bandoo include: 

Digital Signature/Publisher:  Bandoo Media, Inc. Product Version: 5.0.2.4762 Entry Point:  0x000038AF

Assessment of Bandoo Potentially Unwanted Program

Interestingly, before the installation of Bandoo product version 5.0.2.4762 was complete, Spyhunter detected that the software was a PUP. After the installation was complete, product version 5.0.2.4762 of Bandoo added add-ons and extensions to both Internet Explorer and Chrome Browsers (these were the only 2 browsers used within the assessment). These appeared in the form of a Movie toolbar, providing quick access to movie trailers, reviews, ratings, and other video functionality, and ‘Ask’ (Ask.com) search engine.

Areas of Infiltration by Bandoo

Bandoo product version 5.0.2.4762 infiltrated several areas of the computer system. After installation, folders were neatly placed as files within all programs. Within “All Programs” there were 3 newly added programs. These included:

• iLivid
• Movies Search App for Chrome
• Movies Search App for Internet Explorer

The iLiVid application seems to be the main offer while the others, namely Movies App for Internet Explorer by Ask was featured as promotions or advertisements. Additionally, just below the 'END USER LICENSE AGREEMENT AND PRIVACY POLICY' a request was made that the user set Ask.com as both their homepage, new tab, and default search engine. This is just another well-concocted plan to get Internet users onto the 'Ask.com' search engine. Along with the 3 programs installed as a bundle,  a new folder was found within the computer's local drive. This program was termed OLBPre.

What is OLBPre?

OLBPre.exe is reputed as dangerous adware that weakens the security settings of a computer system. It's also covertly used for dropping files on a targeted computer, often without the user's consent or knowledge.

Manual Steps for Removal of Movie Search Apps

I found this removal pretty simple. Depending on your Operating System, there will be slight discrepancies in the manual removal steps. Using the Windows 8 (8.1) OS on your computer:

• Step 1: from your desktop, right-click on the ‘Start Button’.  A menu box will then appear.
• Step 2: from the menu box, click ‘Search’.
• Step 3: enter “Programs and Features” within the Input Box.
• Step 4: locate the installed apps. You should be able to see “Movies Search App for Chrome” & “Movies Search App for Internet Explorer”.
• Step 5: right-click on the names of the Apps (the ones you want to remove) when you’ve located them.
• Note: you will have to remove the apps one after the other.
• Step 6: after right-clicking the app, click the uninstall option (probably the only option available anyway).
• Note: If a box appears asking If you wish to ‘block’ or ‘allow’, select the allow option. That’s just the Publisher’s way to annoy you out of uninstalling the app.
• Step 7: follow instructions until the app is fully removed.
• Step 8: Repeat steps for the other app.

Since Bandoo also changed your search engine, you’ll have to reset that manually for Internet Explorer and Chrome. Follow the steps below:

• Step 1: Open your Internet Explorer browser.
• Step 2: Click the tool option located in the top right-hand corner of the page.
• Step 3: Click the “Internet Options” option.
• Step 4: Under the “General” tab, you’ll be able to see approximately 3 buttons. Click the button labeled ‘Use Default”.
• Step 5: At the bottom right-hand corner of the pop-up menu, select the “Apply” button and “OK”. That should do the trick.

Removal for Chrome Extension

This removal is simple.

• Step 1: Open your Chrome browser.
• Step 2: A pop-up box will be visible.
• Step 3: Click the “Remove from Chrome” option.

After removing the extensions/add-ons, perform another scan with Spyhunter. You’ll pick up a few threats. The second scan should clear up everything. To completely remove Bandoo from your computer, click here to download and install Spyhunter.

HDMI which stands for High Definition Multimedia Interface is an audio/video interface that can be used to interconnect various multimedia devices. One of the common use for HDMI is when a CPU is connected to a monitor and a projector. Aside from that, it can also be used in connecting Blu-ray players and laptops to televisions as well as monitors. One of the main advantages of using HDMI is that it can transmit both audio and video at high qualities such as 4K using only a single connection. However, you may also experience some issues in using it every now and then and one of them is when you find that after connecting the devices using the HDMI port, the screen appears to be black and there is no audio output. In such cases, there are a variety of hardware malfunctions that could be causing the problem with the HDMI connectivity. Although there a lot of potential causes, there are also potential fixes you can try to fix the problem. Before you troubleshoot the HDMI Port problem, you might want to perform System Restore first as it might help you in fixing the problem. It could be that you’ve made some changes in some of the settings in your computer that triggered the problem. Thus, you can try run System Restore to undo them, refer to these steps:

• First, press the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the Stop error is fixed or not.

If the problem still persists after System Restore, then follow the given options below to further troubleshoot the problem.

Option 1 – Try to physically check the hardware of your computer

The first thing you can do is to check the physical status of the hardware in your computer. You can clean the dust off the hardware components like the Network Card or Graphics Card of the computer. You might want to use a small blower or you could also use a soft cloth and run the components gently. Make sure that you don’t damage any parts with moisture or cause harm to any circuits while you carry out this task.

Option 2 – Run the Video Playback troubleshooter

You might also want to run the Video Playback troubleshooter. To do so, refer to these steps:

• First, open the Windows settings app.
• Then navigate to Update & Security > Troubleshoot.
• From there, scroll down until you see the Video Playback section and click on it.
• After that, you’ll see the Run the troubleshooter button, click on it to run the Video Playback troubleshooter, and follow the next on-screen instructions.

On other hand, you can also run the Hardware and Device troubleshooter if the Video Playback troubleshooter wasn’t able to fix the problem. You can run it from the same page that you run the Video Playback troubleshooter.

Option 3 – Try to rollback, update, or disable the Graphics card drivers

To fix the problem with the HDMI port, you can either roll back, update or disable them depending on your preference in order to resolve the problem.

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters. Note that the rollback option is only available if the update was recent. So if it isn’t there, just click on the Update Driver option.
• From there, Windows will automatically check for problems and update the Graphics card drivers.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 4 – Try to reset the Monitor

You could also try resetting the monitor or television using its hardware keys and see if it can resolve the problem. You can just refer to your TV or monitor’s guide for more information on how to reset them.

Option 5 – Try some miscellaneous fixes

Apart from the four given options above, you can also check out some miscellaneous fixes to fix the HDMI connectivity issue and here they are:

• You can try to plug out the HDMI cord/cable from both source and destination and then plug it back in after a couple of minutes.
• You can also check if the HDMI cable you are using is still in working condition.
• You can also try to change the source and the destination of the video and see if either one of them is in a non-workable state.
• Try checking if your settings are how they should be as intended in the “Project my screen” option by tapping the Win + P key combination on your keyboard.

EasyEmailSuite is a browser extension made by MyWay that may come bundled with other free software that you download off of the Internet. When installed EasyEmailSuite will set the homepage and search engine for your web browser to http://search.myway.com. EasyEmailSuite is an application that allows users to access their emails. Initially, this app may seem legitimate and useful, however, EasyEmailSuite is categorized as a browser hijacker. This extension changes your home page and searches engine to MyWay. It monitors your search activity and collects data, that is later sold/forwarded to display additional unwanted ads in your browser. Several anti-virus scanners have classified EasyEmailSuite as a Browser Hijacker / PUP and are therefore not recommended to keep on your computer.

About Browser Hijackers

Browser hijacking is a common type of internet fraud where your web browser settings are altered to allow it to carry out things you don’t intend. They are designed to disrupt browser functions for several reasons. Usually, it will drive users to particular sites which are trying to increase their advertisement earnings. While it might seem harmless, these tools are made by malicious individuals who always attempt to take full advantage of you, so that they could earn money from your naivety and distraction. They not only screw up your internet browsers, but browser hijackers could also modify the system registry to make your computer vulnerable to other malicious programs.

Symptoms of browser hijacker infection

There are plenty of symptoms that indicate your internet browser has been highjacked: 1. the home page of your web browser is changed unexpectedly 2. bookmark and the new tab are likewise changed 3. the default web browser settings are modified and/or your default web engine is altered 4. you see unsolicited new toolbars added 5. you may notice never-ending pop-up adverts on your screen 6. websites load very slowly and often incomplete 7. you are blocked to access the websites of security solution providers.

Exactly how they get into your computer

Browser hijackers infect computer systems via malicious e-mail attachments, downloaded infected computer files, or by visiting infected sites. They can also come from any BHO, extension, add-on, toolbar, or plug-in with malicious objectives. Other times you might have mistakenly accepted a browser hijacker as part of a software program bundle (generally freeware or shareware). Some of the most popular hijackers are EasyEmailSuite, Babylon Toolbar, Conduit Search, Sweet Page, OneWebSearch, and CoolWebSearch. Browser hijackers will interrupt the user’s browsing experience significantly, keep track of the websites frequented by users and steal private information, cause difficulty in connecting to the web, and then finally create stability issues, causing software programs and computers to freeze.

Browser hijacker removal methods

Some hijackers could be removed by uninstalling the freeware they were included with or by removing any add-ons you have recently added to your PC. However, many hijacking codes are not very easy to get rid of manually, since they go deeper into the operating system. You should think about undertaking manual fixes only if you happen to be a tech-savvy person, as risks are associated with tinkering with the system registry and HOSTS file. Experts always recommend users remove any malware including browser hijacker with an automatic malware removal tool, which is easier, safer, and quicker than the manual removal procedure. Safebytes Anti-Malware discovers all kinds of hijackers – such as EasyEmailSuite – and eliminates every trace efficiently and quickly. Along with anti-malware, a PC optimizer tool, for example, Restoro, can help you resolve Windows registry errors, eliminate unwanted toolbars, secure online privacy, and stabilize programs installed on the computer.

Help! Malware Blocking Antivirus Installation And Access To The Web

Malware could cause several different types of damage to PCs, networks, and data. Some malware sits in between your computer and the internet connection and blocks a few or all internet sites which you want to visit. It will also prevent you from adding anything to your PC, especially anti-virus software. If you are reading this article, odds are you’re stuck with a virus infection that is preventing you to download or install the Safebytes Anti-Malware program on your PC. There are some options you can try to get around with this obstacle.

Install the anti-malware in Safe Mode

If the virus is set to load automatically when Windows starts, getting into Safe Mode could block this attempt. Since only the minimal programs and services start-up in “Safe Mode”, there are hardly any reasons for issues to take place. To start your Windows XP, Vista, or 7 computers in Safe Mode with Networking, do as instructed below. 1) Tap the F8 key continuously as soon as your computer boots, but before the big Windows logo shows up. This would conjure up the “Advanced Boot Options” menu. 2) Select Safe Mode with Networking with arrow keys and press Enter. 3) When this mode loads, you will have the internet. Now, make use of your browser to download and install an anti-malware application. 4) Immediately after installation, do a full scan and let the software remove the threats it detects.

Utilize an alternate internet browser to download the anti-malware application

Some malware only targets certain web browsers. If this sounds like your case, utilize another web browser as it may circumvent the virus. The best solution to avoid this issue is to opt for an internet browser that is well known for its security measures. Firefox contains built-in Phishing and Malware Protection to keep you secure online.

Install antivirus on a flash drive

Here’s yet another solution which is using a portable USB anti-malware software package that can check your system for viruses without the need for installation. To run anti-virus using a USB flash drive, follow these simple steps: 1) Download the anti-malware on a virus-free PC. 2) Put the USB drive into the uninfected computer. 3) Double click on the downloaded file to open the installation wizard. 4) Select flash drive as the place when the wizard asks you exactly where you wish to install the application. Follow the directions to finish the installation process. 5) Transfer the thumb drive from the clean PC to the infected PC. 6) Double-click the EXE file to open the Safebytes software right from the thumb drive. 7) Click on “Scan Now” to run a complete scan on the infected computer for malware. If no other method of downloading and installing antivirus software works, then you’ve got no other choice than to hit the last resort: a complete Windows reinstallation, the only solution proven to have a 100% rate of success at virus removal. If you’re not sure which method to employ, simply call our toll-free number 1-844-377-4107 to speak to our technical support team. Our experts can take you step-by-step through the virus removal process on the phone and also fix your personal computer remotely.

A Look at the Best AntiMalware Program

These days, an anti-malware program can protect your PC from various types of online threats. But exactly how to choose the best one amongst plenty of malware protection software that is available out there? You may be aware, there are many anti-malware companies and products for you to consider. Some are good ones, some are ok types, while some are merely bogus anti-malware programs that can harm your computer themselves! When searching for antivirus software, choose one which provides dependable, efficient, and complete protection against all known computer viruses and malware. When considering commercial anti-malware software options, the majority of people opt for well-known brands, like SafeBytes, and they are very happy with it. SafeBytes anti-malware is a very effective and user-friendly protection tool that is made for end-users of all levels of computer literacy. Once you have installed this application, SafeByte's sophisticated protection system will ensure that no viruses or malicious software can seep through your computer. SafeBytes anti-malware takes PC protection to a totally new level with its advanced features. The following are some typical features found in this program: Most effective AntiMalware Protection: Safebytes is based on the very best virus engine within the industry. These engines can find and get rid of threats even during the early phases of a malware outbreak. Real-time Threat Response: SafeBytes provides round-the-clock protection for your PC restricting malware attacks instantly. It’ll constantly monitor your laptop or computer for hacker activity and also gives end-users superior firewall protection. High-Speed Malware Scanning Engine: SafeBytes Anti-Malware has a multi-thread scan algorithm that works up to 5x faster than any other protection software. Web Filtering: SafeBytes provides an instant safety rating to the web pages you’re about to check out, automatically blocking dangerous sites and ensuring that you’re certain of your safety while browsing the net. Light-weight: SafeBytes is a lightweight and simple to use antivirus and antimalware solution. Since it utilizes minimum computer resources, this tool leaves the computer’s power exactly where it belongs to: with you actually. 24/7 Live Expert Support: You can get high levels of support around the clock if you are using their paid version.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove EasyEmailSuite without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised. The following files, folders, and registry entries are created or modified by EasyEmailSuite

Today we will be solving the Device not found 3F0 error which is a common error, especially among HP (HP Pavilion G6), Lenovo, Acer, and Dell laptops/desktops. This error occurs when the computer is turned ON and when the system is about to boot. It can happen on windows 7,  8, or 10. When a mentioned error occurs one of the following messages will be displayed on your screen:

• “No bootable device – insert boot disk and press any key”
• “No Boot Device Found. Press any key to reboot the machine”
• “Boot Device Not Found. Please install an operating system on your hard disk. Hard Disk (3FO)”
• “No boot device is available”

The most common reasons for 3F0 error to occur is:

• Using the unbootable device or disk to boot from.
• If the bootable hard drive you are using might have corrupted or damaged somehow.
• MBR or boot sector is damaged on the bootable hard drive.
• If your system has gone through a virus or malware attack.
• The wrong boot order in the BIOS.
• Hard disk connection problem.
• System files or boot files unknowingly damaged.
• Corrupt hard drive partitions.

This is well, the most simple solution and the easiest one, try to change the boot sequence in the BIOS settings of your motherboard. Sometimes most easier solutions can provide great results and solve our problems. If sadly this fails and the issue persists move to the next solution.

2: Perform a Hard Reset

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Performing hard reset can often solve issues, to perform a hard reset do the following:

• Turn off the computer and unplug the power adapter. If there is a removable battery, it should also be removed.
• Then disconnect all peripherals, including the removable hard drive, etc.

then

• Press and hold the power button for 15 seconds to drain all remaining power.
• Insert the battery, and then re-plug the AC adapter into the laptop.
• Press the power button to turn on the computer.
• Once the computer starts up properly and the startup menu appears, use the arrow keys to select “Start Windows normally” and then press Enter.

Reconnect everything back of your peripherals. If by any chance problem still persists follow the next step:

3: Test Hard Drive Using HP Diagnostic Tool

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Use the built-in tool in the Hp device to solve the issue:

• Turn on your computer and keep pressing the Esc key until the menu appears on the screen.
• Next, press the F2 key.
• Choose the Components Tests option from the HP PC Hardware Diagnostics menu.
• Select Hard Drive from the Component Tests menu.
• Click on the Quick Test, then click on the Run once button.
• If there are still any issues with your hard drive, then run the Extensive Test.

4: Restore BIOS Default Settings

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• Press the Power button to start the computer, and immediately after this, repeatedly press the F10 key to enter the BIOS setup menu.
• To load and restore BIOS Setup Default settings, press F9 on the BIOS setup menu.
• Once loaded, press F10 to Save and Exit.
• Select yes, and then press Enter when it says Exit Saving Changes.

5: Reconnect Your Hard Drive

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• Turn the computer off and remove the power cable.
• If you have a removable battery, take it out
• Disconnect your hard drive and then connect it back.
• Reassemble your computer and turn the computer on to see if it fixed the issue.

6: Fix and Rebuild Damaged MBR

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• Boot from the original installation DVD (or the recovery USB)
• At the Welcome screen, click Repair your computer.
• Choose Troubleshoot.
• Choose Command Prompt.
• When the Command Prompt loads, type the following commands: bootrec /FixMbr bootrec /FixBoot bootrec /ScanOs bootrec /RebuildBcd.

7: Fix Operating System

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• Prepare a Windows installation disc, CD/DVD or USB flash drive and connect it to your PC.
• During the installation process, launch Command Prompt.
• In Windows 7, under the System Recovery Options tab, click Startup Repair.
• In Windows 8 and Windows 10, click Repair your computer, then select Troubleshoot > Advanced options > Automatic Repair (Windows 8) or Startup Repair (Windows 10).

8: Replace the Hard Disk