Repair Error 1310

What Is Error 1310?

Error 1310 is a fairly common type of error encountered by Windows users. Error 1310 usually generates while a user is attempting to install Adobe Photoshop or some Adobe product on Windows. The message displayed to the user usually states: ‘Error 1310. Error writing to file. Verify you have access to that directory’. Once the error message appears, the installation process will be terminated.

Solution

Error Causes

While there are different conditions that may trigger this error, most likely, they are generated because of the lack of privileges a user has on a Windows log-on. When this happens, the operating system doesn’t allow the user to access the installation files. Another reason Error 1310 may occur is that often users attempt to log on to the system and choose the ‘Only for me’ option rather than the recommended ‘Anyone who uses this computer’. Because of this reason, the data is locked for all the other users. Since Error 1310 can easily disrupt your workflow on the system and may also lead to annoying consequences, it is best advised to treat it as quickly as possible.

Further Information and Manual Repair

There are different solutions to resolve these errors that are briefly listed below as follows.

• First and foremost, restart the installation by logging onto your computer from the administrator account. This error will most likely disappear because there is often a lack of privileges that will trigger it. When you will log on from the admin account, you will have access privileges and such errors will be rectified.
• Fix any corrupt system files that exist on your system. If the file resides in the Windows directory, this error will be generated. Check if any of your system files are corrupt or damaged. If yes, make sure you repair and return them back to their original position.
• This error is sometimes caused because of incorrect registry entries. If the setup program shows errors, it is possible that it is because the system is having problems retrieving data stored in the system registry.
• Another way, this error can be avoided is to run the setup in compatibility mode. Compatibility issues are a common occurrence. However, when an installation is performed in the compatibility mode, one can easily steer clear of such errors.

Implement any of the solutions listed above and protect your system against Error 1310.

The GDI32.DLL is a DLL (Dynamic Link Library) file that was developed by Microsoft. It is an essential file of the Windows OS as it contains instructions and information for exe files to follow. These DLL files also use to store the various procedures and codes for the Windows programs. It is considered an essential component of Windows because it ensures that all the programs on Windows are operating properly. So, if the gdi32.dll not found on your computer, then it can negatively impact your computer and the associated programs. Though DLL files used to be so efficient and convenient, they are extremely vulnerable to errors and issues.

1. Perform SFC scan

   Press ⊞ WINDOWS + X to open the Windows menu From the menu choose command prompt (admin) In command prompt type sfc /scannow and press ENTER Leave the computer for the operation to be completed and Reboot your computer

2. Run DISM

   Press ⊞ WINDOWS + X to open the Windows menu From the menu choose command prompt (admin) in command prompt type: DISM.exe /Online /Cleanup-image /Restorehealth and press ENTER wait for the process to be finished and Reboot your computer

3. Update device driver

   Go to your manufacturer's website and update drivers for your components with the latest versions.

4. Update Windows

   If you have an update ready for Windows, update it and see if this will remove the error

5. Scan computer for malware

   Perform a full PC scan for malware to see if this is causing issues with the GDI32.DLL error.

6. Download file

   One solution is to download a file from the official site and place it in the corresponding folder.

7. Perform System restore

   Rollback system restore before the issue happened and your Windows will be working as intended

The dialog boxes that you see on your Windows computer exist to send you a message or to notify you. However, you can also encounter issues with them. Recently, some users reported that they’re getting empty or blank dialog boxes. It’s definitely hard to choose between Yes or No or to click OK when you don’t know the context of the dialog box. If the same thing happened to you, worry not for there are some possible solutions that can help you fix the problem. This kind of problem usually happens when there are some issues with the graphics driver or when there is some corrupted software. Whichever the case is, here are some fixes you can check out to fix the empty or blank dialog boxes on your Windows 10 computer.

Option 1 – Run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why you’re getting the errors 0x8024a11a and 0x8024a112. To run the SFC command, follow the steps given below.

• Type “cmd” in the Start search and then right-click on the appropriate search result.
• Next, select “Run as administrator” to open Command Prompt with admin privileges.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Now restart your computer and see if the problem is fixed or not.

Option 2 – Try to update or rollback the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: If updating the Graphics driver didn’t fix the problem, you can also try to roll back to its previous version and see if that helps.

Option 3 – Run the DISM tool

The next thing you can do is run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like the blank dialog boxes. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.

Option 4 – Try to repair or reinstall the software

If the issue with the empty dialog boxes only occurs in a specific program, you can either try to repair the program or reinstall it. You can find the Repair option in the Add/Remove program section when you select the concerned program. If repairing the program didn’t work, you might have to uninstall it and then reinstall it.

Option 5 – Try troubleshooting the problem in a Clean Boot State

You might also want to troubleshoot the problem in a Clean Boot State. Doing so will help you isolate the problem. Refer to the steps below to do so:

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

Resource hogging is a term when one single application or few of them are taking all system resources for themself causing extreme slow down in the computer and nonresponsiveness. It can be a very frustrating and time-consuming experience and it can cost you money if you can not finish work on time due to this effect. I believe that everyone has experienced at least one slowdown in their IT carrier because of resource-hogging applications and most users do not know how to deal with this. We are here to help you with this issue. Just to be aware that this method shown here is not a method to miraculously speed up your PC or anything similar, this is to be able to detect and recover from extreme slowdowns. Hardware components are still very important and if you can upgrade your computer if it is outdated, please do it because new applications will require a more modern system, and not any kind of tips and tricks will save you from outdated hardware.

Identifying resource hogging app

Now when we got that out of the way let's talk about slowdowns, it is no secret that sometimes an application has bugs and memory leaks that can cause this kind of behavior, and sometimes the application simply takes up too much memory for any other application to work normally. The most simple and straightforward way is to bring up a Windows task manager and inspect running applications and services. You can bring task manager by the key combination of CTRL + SHIFT + ESC If the system is in deep memory deficit you will have to wait for the task manager to open and show itself on-screen. Once opened, click on more details if that view is not opened by default. Once the view expands you will see all running applications with how much RAM memory have they taken and how much CPU they are using.

What to do with app?

Now you are presented with a choice on what to do with the problematic application. If you press the end task button on the bottom right, Windows will kill the application and its processes but any unsaved work inside the application will be lost and unrecoverable in most cases. Or you can try to remove smaller applications running to free up more memory and CPU in order for the computer to catch up. Any choice you make is up to you, but be very careful not to kill Windows essential service by mistake, that will cause immediate system instability with high chances of a system crash.

Running the Windows Setup does not always go smoothly as you could encounter some errors along the way. One of these errors is the “Something happened, Setup has failed to determine supported install choices” error. The only given option in such cases is to click the Close button and exit the setup. This kind of error in Windows setup can occur when you try to downgrade to the previous version of Windows using the built-in mechanism. This error could be caused by a corrupted image or it is also possible that the set of files are incomplete. Aside from that, it could also be due to compatibility issues or that the module used to downgrade the Windows operating system is not configured properly. To fix this error, you have to run the Windows Setup program in compatibility mode so that you can downgrade Windows. You could also use the image for the lower version of Windows that’s available on the official site of Microsoft. But before you do any of these, make sure that you’re logged in as an administrator. To fix the “Something happened, Setup has failed to determine supported install choices” error, follow the given options below sequentially.

Option 1 – Try to run the Installer of the downgraded version in Compatibility Mode

This is the first thing you can try to resolve the issue instead of going right ahead on making a bootable device. So if you are downgrading Windows, you can try to run the installer in the compatibility mode for that specific Windows version.

• Look for the setup file.
• Once you find it, right-click on it and select Properties from the context menu.
• After that, go to the Compatibility tab and mark the checkbox for “Run this program in compatibility mode for:” and from the drop-down list, select either Windows 7 or Windows 8.
• You also have to check the “Run as administrator” option.
• Now click the Apply button and then click OK to save the changes made and check if it has resolved the issue or not.

Option 2 – Try to troubleshoot compatibility

This option is almost the same as the first one except it is an alternative way of fixing the “Setup has failed to determine supported install choices” error in case the first one didn’t work. In this option, you will troubleshoot the compatibility issue.

• Look for the setup file.
• Then right-click on it and select the “Troubleshoot compatibility” from the context menu.
• After that, click on the “Try recommended setting” option. Once the process is done, the error message should be gone.

Option 3 – Run the DISM tool

You can run the DISM tool as well to help fix the error code 0x80244022 during Windows Update. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Try using the image from the official site of Microsoft

If none of the options given above worked, you can try to use the image from Microsoft’s official site. This would help, especially if the error is caused by a corrupted image or image folder with incomplete files.

If you were trying to install a program on your Windows 10 computer but encounter an error instead that says, “Error 1310, Error writing to file: <PATH>, Verify that you have access to that directory” then read on as this post will guide you on how you can fix it. This kind is a fairly common type of error encountered by many Windows users. You can get this error when you try to install certain programs like Excel, AutoCAD, Adobe Photoshop, and some other Adobe products on Windows. One of the most likely causes for this error is that the required files or location is already used by some other software which means that Windows finds that you are trying to overwrite a software that is already installed. Aside from that, it could also occur if the program installer does not have access to write to that directory. To fix Error 1310, here are some potential fixes that could help.

Option 1 – Clear up temporary or junk files

The error could be caused by some temporary or junk files in your computer and so you need to clear them up to fix the problem. You can achieve that using the Storage Sense feature.

• Open Setting > System > Storage from the WinX Menu.
• From there, you will see a list of all the local and connected storage devices along with the details on the free space. Make sure that Storage Sense is on.
• Next, find a link that says “Free Up Space” and click it to open.
• After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
  • Windows Upgrade Log Files
  • The system created Windows Error Reporting Files
  • Thumbnails
  • Temporary Internet Files
  • Previous Windows Installation Files
  • Delivery Optimisation Files
  • DirectX Shader Cache
• Choose the files you want to get rid of and then click on the remove files option. Note that you’ll have an idea of the total size as you select any of the junk files listed above.
• Now go to the “Free Up Space Now” section and click the Clean Now button. This will get rid of all the temporary or junk files in your computer and should hopefully fix Error 1310.

Option 2 – Reinstall the program in a Clean Boot State

You can also troubleshoot Error 1310 in a Clean Boot state. It could be that there are some third-party applications in your computer that's preventing the program from getting installed and to isolate this possibility, you need to boot your computer in a Clean Boot State and then try installing the program again. Putting your computer in this state can help you identify which program is the culprit and thus isolates the problem. In a Clean Boot state, your computer will start using only the pre-selected minimal set of drivers and startup programs. Note that you have to disable and enable one process at a time.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After you’ve set your computer into a Clean Boot State, make sure that you’re signed in as administrator and then try to install the program again.

Option 3 – Try to unregister and re-register the Windows Installer Module

• Tap the Win + R keys to open the Run dialog box.
• Then type the “msiexec /unregister” command and hit Enter to unregister the Windows Installer Module.
• Next, type the “msiexec /regserver” command and hit Enter to re-register the Windows Installer Module.
• Now restart your computer and see if un-registering and re-registering the Windows Installer Module fixed the problem or not.

Option 4 – Take ownership of the location where you want to install the app

The next thing you can try to do is to take ownership of the particular folder as this worked for some users who experienced the same problem. But before you do that, you have to create a System Restore Point first, once that’s done, proceed to the given steps below.

• First, locate the concerned folder and right-click on it then select Properties.
• Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
• After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
• Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
• Now edit the permission to Full Control for “Everyone”.
• Click OK to save the changes made and then exit.
• Finally, try to install the application again.

If you receive an error message saying, “File System Error 2147219196” when trying to open a picture, access a file or when moving a folder on your Windows 10 computer then read on as this post will help you resolve this error. According to experts, this error started to appear right after the Windows Update v1803 was released. Users who installed the new Windows version faced the same dilemma. This error might be caused by a corrupted disk or it could be due to some broken Windows components or due to file system encryptions. Before you troubleshoot the problem, make sure that you are logged in as an administrator.

Option 1 – Update Windows

The first thing you can do to Resolve File System Error -2147219196 is to update Windows. Since Microsoft is already aware of this issue, they might have already released a fix for this in one of their new updates so make sure to check for any available updates on your computer and have it installed right away.

• Tap Win + S to open Search then type “update” in the field and from the search results that appear, click on Windows Update.
• After that, it will open Windows Update under Settings and from there click the Check for Updates button and let Windows check for any available updates.
• And if there are any updates available, download and install them on your Windows 10 computer.
• Restart your PC and check if the error is now fixed or not.

Option 2 – Run CHKDSK to check your disk for errors

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. This error check utility can help with several issues in the system including File System Error -2147219196.

• Tap the Win + S keys to open the Search box.
• Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
• After opening an elevated command prompt, copy and paste the following command and hit Enter:

chkdsk /r /f

• Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
• If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
• After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
• Wait until the process is completed and then restart your computer.
• Once your computer has restarted, try accessing the file and check if the error persists.

Option 3 – Disable the File System Encryption

File System Encryption allows you to encrypt drives to protect them from being accessed from another computer. This is the standard practice in various organizations in order to protect their data. However, there are times when the file encryption system caused issues for users in accessing files and throws the File System Error -2147219196 instead which is why you need to temporarily disable it to access your file. To do so, follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “control” in the field to open Control Panel.
• From there, navigate to Security and select the BitLocker Drive Encryption option from the list.
• After that, make sure that all your drives are not encrypted and if any of them are encrypted, turn off encryption by selecting Turn off BitLocker.
• Reboot your computer for the changes to take effect.

Option 4 – Run SFC scan

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow
• Restart your computer once the scan is completed.

Repair Flash.ocx Error on Your PC

Flash.ocx Error - What is it?

To understand this error, first, it is important to understand what Flash.ocx actually is. Flash.ocx is basically a flash plug-in or ActiveX file that is responsible for the adobe flash player to work on the system. The Flash.ocx error triggers due to issues in the Adobe flash player.

Solution

Error Causes

The error Flash.ocx may occur due to many reasons. These include:

• Flash player corruption
• Corrupted and broken Active X components

To this error code is not fatal but nonetheless it is still advisable to fix it right away to avoid inconvenience when using Flash player. The inability to run the Flash Player smoothly will hinder you from watching videos on your PC and playing exciting web-based games.

Further Information and Manual Repair

To resolve this error on your system, you don’t have to hire a professional and spend hundreds of dollars. This error code is quite easy to fix. You don’t need to be technically sound to resolve this error code. Simply follow the methods give below to fix the Flash.ocx error code in a few minutes.

Method 1: Reinstall the Flash Player

If the error occurs due to the corruption of the Flash Player, then it is advisable to reinstall the player on your PC. However, before you do that first remove the previous versions of Adobe Flash Player on your system. If the previous corrupted version is not removed properly, then you will be unable to re-install it properly on your PC again. Go to the Add/Remove Programs and find the Flash Player and uninstall it. Make sure the files are also removed from the registry. Once you have successfully uninstalled the corrupted version, now go to the official website of Adobe Flash Player and download the utility from the website. Install it and run it on your system. If it works, then this means the error is resolved. However, if the error still persists, then try method 2.

Method 2: Download Restoro to Fix Active X components

Another reason for Flash.ocx error code can be broken or corrupted Active X components. If this is the issue, then the best way to resolve it is to download Restoro. This is a multi Reimagefunctional and advanced PC Fixer deployed with multiple high-performance scanners including Active X and Class scanner. The Active X and Class scanner perform an entire PC scans for corrupt and broken Active X entries along with missing software paths and invalid combinations. After the scanning process is complete, it repairs and restores the components back to normal. Thereby resolving the Flash.ocx error right away and ensuring smooth video browsing over the web. Restoro is an efficient and a safe program. It has a user-friendly interface and easy navigations. It can be used by all level of users. Besides the Active X scanner, it includes 5 more value-added utilities like a registry scanner and an antivirus to name a few. It is compatible with all Windows versions Click here to download Restoro on your PC and resolve Flash.ocx error code now!

As you know, the Windows Media Creation Tool is a great utility in Windows that helps lots of users in installing Windows on their PCs. However, just like any other program in Windows, it also experiences a couple of issues every now and then. So in this post, you will be guided on how you can resolve a particular issue in the Media Creation Tool which is the error 0x80042405-0xA001A. You can encounter this error while creating a USB installation media used in installing Windows 10. When getting this kind of error in the Windows Media Creation Tool, you will see the following error message on your screen:

“We’re not sure what happened, but we’re unable to run this tool on your PC, Error code 0x80042405 – 0xA001A”

The error 0x80042405 – 0xA001A occurs while creating a bootable USB installation drive. This is a common error faced by many users and it has something to do with the USB hardware. To get this issue fixed, here are some suggestions you could check out.

Option 1 – Try to reformat the USB drive

Reformatting your USB drive might help in fixing error 0x80042405 – 0xA001A.

• Open This PC and right-click your USB drive from there then select Format.
• Next, select FAT32 as the drive type and uncheck the “Quick Format” option.
• After that, try to run the Windows Media Creation Tool again and check if the error is fixed or not. But hopefully, it should work since formatting the drive as FAT32 will give the driver a proper type and would resolve any minor issues in the drive.

Option 2 – Copy the Windows Media Creation Tool to the USB drive

If the first option didn’t work, you might want to copy the latest version of the Media Creation Tool to the USB drive. After you do that, you can run it from inside the drive. This is actually a working fix and can definitely get the USB drive to run with Windows inside it so it should resolve the error 0x80042405 – 0xA001A on the Windows Media Creation Tool.

Option 3 – Run CHKDSK to check the drive for errors

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. This error check utility can help with several issues in the system including the “Diskpart failed to clear disk attributes” error.

• Tap the Win + S keys to open the Search box.
• Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
• After opening an elevated command prompt, copy and paste the following command and hit Enter:

CHKDSK [volume [[path] filename]] [/F] [/V] [/R] [/X] [/C] [: size]]

Note: In the command given above, “[/F]” will try to fix the system errors while “[/R]” will be the one to fix the bad sectors.

• Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
• If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
• After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
• Wait until the process is completed and then restart your computer.

Option 4 – Try checking the hardware components

On the other hand, it is also possible that the issue has something to do with a hardware problem and so you need to check the hardware components on your computer to determine that.

SmartScreen is a cloud-based anti-phishing and anti-malware component that’s come packed in all Windows 8 (8.1) and Windows 10 versions. This security component is also used in several browsers and programs like Internet Explorer, Microsoft Edge and Outlook.com. Although this program is quite useful, there’ve been reports that SmartScreen is apparently blocking Microsoft’s own apps from opening. According to some users, they only get the “Windows SmartScreen can’t be reached right now” error message every time they try to open apps from the built-in Windows suite like Photos, Mail, Alarms, Maps, etc. Whenever Windows SmartScreen is either down or unreachable on an end-user PC, your computer won’t be able to download anything in both official and unofficial channels. This error might be due to a corrupted Windows account, or it could be that SmartScreen is disabled from the Windows Defender Security Center or it might be down due to an MS issue. In addition, the error might also be caused by a proxy entry.

Option 1 – Make sure that SmartScreen is enabled

Before anything else, the first thing you must do is to check if SmartScreen is even enabled as it might be the reason why you’re getting the error. You can verify this by simply going to the Windows Defender Security Center. To do so, follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “ms-settings:windowsdefender” in the field and hit Enter to open the Windows Defender Security Center.
• After that, click on the Open Windows Defender Security Center button located under Windows Security.
• Then click on App & browser control.
• From there, make sure that the Check apps and files toggle is set to Warn and then check the same thing for Microsoft Edge and SmartScreen for Microsoft Store apps.
• If it turns out that SmartScreen is indeed disabled, you have to restart your computer after making some changes and then check if the issue is fixed upon the next startup.

Option 2 – Check if SmartScreen is down for maintenance

Another possible reason why SmartScreen is not working is that it might be scheduled for maintenance. When SmartScreen is scheduled for maintenance, it will become unreachable for a lot of users at the same time and so before you go over unnecessary troubleshooting steps, you need to verify if SmartScreen is down for maintenance or not.

Option 3 – Try to disable the proxy server

If applicable, you can try to disable the proxy server to fix SmartScreen. There are some users who reported that they’ve fixed the problem after they’ve disabled the use of a proxy server using the built-in way. In some instances, certain proxy servers can interfere with the SmartScreen component and cause it to become unusable. However, if you are not using a proxy server, just skip this option and proceed to the next one, otherwise, follow the steps below to disable the proxy server.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “ms-settings:network-proxy” in the field and hit Enter to open the Proxy tab under Settings.
• After that, scroll down to the Manual proxy setup and make sure that the toggle button of the “Use a proxy server” option is turned off.
• Now restart your PC and check if the problem is fixed upon the next startup.

Option 4 – Try to create a new Windows user account

There are some users who were able to fix the problem by simply creating a new Windows user account. Although this solution will make you lose a couple of settings enforced through your user account, it’s actually effective in circumventing the “Windows SmartScreen can’t be reached right now” error. To create a new Windows user account, here’s what you have to do:

• Tap the Win + R keys to open the Run dialog box.
• And then type “ms-settings:otherusers” in the field and hit Enter to open the Family & other people tab under the Accounts menu.
• After that, click on the “Add someone else to this PC” option and then click on “I don’t have this person’s sign-in information.
• Next, insert the user credentials like emails, password, birth date, etc., and then click Next. Take note that if you want to create a new local user account, just click on Add a user without a Microsoft account.
• After you’re done creating the new Windows user account, click the start icon and then click the account icon and choose to Sign out.
• After you’re logged in, check if SmartScreen now works properly or not.