If you suddenly see a system icon or an application icon that has a blue and yellow shield or icon overlay at the corner, this indicates that the application has to run with admin privileges and each time you run these kinds of applications, a UAC or User Account Control prompt will appear to confirm if you really want to run the application. Although this kind of behavior is for security reasons, it can get quite annoying especially if you use the application on a daily basis. To make it convenient for you, this post will walk you through how you can remove the blue and yellow shield icon from an application on your Windows 10 computer. The User Account Control or UAC setting is the one that ensures no program can run with administrative privileges unless it is allowed by the user. This stops any program that could be potentially harmful to the computer from making any changes which are why keeping this setting to its default state is for the best and making any changes in its setting is not recommended unless it is really needed. So if you really have to remove the icon overlay in an application, there are several ways you can do that. You can try reinstalling the program and set Compatibility or change the UAC level. For more information, refer to every option given below.

Option 1 – Try to reinstall the application and set Compatibility

As you know, the application icons where you can see the shields are shortcuts mostly and they signify that the User Account Control will appear each time you launch the app. Thus, if you have an app that you use regularly and you’re certain that the app can be trusted, you can try to reinstall the app and set its compatibility by following these steps:

• You need to uninstall the app first and then install its latest version. You must not run or open the app after you reinstall it, not until you’ve completed the steps.
• Next, you have to right-click on the shortcut icon of the app, and from the menu, select Properties.
• Afterward, go to the Compatibility tab and look for the checkbox labeled “Run this program as an administrator” and uncheck it.
• Now click on the Apply and OK buttons to save the changes made. This should remove the shield icon from the app.

Option 2 – Try changing the UAC level

• Tap the Win + Q to open the search bar and type UAC to see the User Account Control setting.
• From the UAC setting, lower the UAC level by selecting the settings that say, “Notify only when apps try to make changes to my computer”.
• After selecting that option, you shouldn’t be getting any warning now when you run the app with the shield icon. But keep in mind that this is not a temporary setting which can be risky especially if the app can’t be trusted.

As you know, Microsoft Edge is the default web browser in Windows 10 operating system. It is a built-in browser that replaced the ancient Internet Explorer for its performance and features. Aside from being the default web browser, it is also set as a default PDF viewer in Windows 10. So if you open a PDF file, it will be automatically opened in the Edge browser even if you have installed a PDF reader on your computer. However, some users recently reported getting an error that says, “Couldn’t open PDF in Edge, Something’s keeping this PDF from the opening” when they tried to open a PDF file or view an internet link that has a downloadable PDF file in the Edge browser. If you are one of these users, read on as this post will help you troubleshoot the problem and fix it. This kind of error mostly occurs if you have installed other PDF viewers on your computer. They could be interrupting Edge while it tries to open the PDF documents. To fix it, check if Microsoft Edge is set as the default PDF viewer or you could also try to clear its browsing cache. In addition, you could also reset or repair Edge. For detailed instructions, refer to the given options below.

Option 1 – Check if Microsoft Edge is set as the default PDF viewer

The first thing you can do is to check if Edge is set as the default PDF viewer. If it’s not, you have to set it as one to fix the problem.

• Open Control Panel and go to Default Programs.
• Then click on the “Associate a file type or protocol with a program” option.
• Next, select the PDF file option and click on Change program.
• After that, select Microsoft Edge in the pop-up window and then select the “Always use this app to open .pdf” option.
• Now click the OK button to set Edge as the default PDF viewer and then check if you can now open the PDF file in the Edge browser.

Option 2 – Clear the browser cache of Microsoft Edge

• Open Microsoft Edge.
• Then click on the three horizontal dots to open the menu.
• From there, click on Settings. And under Settings, click the “Choose what to clear” button under the Clear browsing data section.
• Next, check all the checkboxes and then click the Clear button to clear the browsing data in the Edge browser.
• Restart Edge.

Option 3 – Reset, repair or reinstall Microsoft Edge via Settings

You can reset, repair or reinstall the Edge browser through Settings. If none of it helped, you can try the following:

• Open File Explorer and then go to this path – C:/Users/YourUsername/AppData/Local/Packages

Note: Before you type in the path in the Address bar, make sure that you put your user account name in place with the “YourUsername”.

• Tap Enter to proceed.
• Next, look for the folder named “MicrosoftEdge_8wekyb3d8bbwe” then right-click on it.
• Click on Properties and uncheck the option “Read-only” under the General tab in the Properties window.
• Click on Apply and then OK to save the changes made.
• After that, look for the MicrosoftEdge_8wekyb3d8bbwe folder again and delete it. And if a prompt stating “Folder Access Denied” appears on your screen, just click on the Continue button to proceed – doing so will delete most of the content inside the folder except for the folder named “AC”.
• Restart your PC.
• Now all you have to do is to re-register Microsoft Edge using PowerShell. In the Start Menu, search “Windows PowerShell”.
• Right-click on Windows PowerShell from the search results and select the “Run as administrator” option.
• Type in this command in the PowerShell windows and tap Enter – Cd C:/Users/YourUsername

Note: Once again, make sure that you key in your user account name in place of “YourUsername.

• After that, type in this command and tap Enter – Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml" -Verbose}
• Restart your PC.

Repair Error 404

Error 404 - What is it?

Error 404 is a HTTP status code. You may come across the error code 404 while browsing online. The message indicates the web page you are trying to log on to couldn’t be found on the server. This error code is frequently customized by individual websites. Most of the time it is displayed by:

• “404 Error"
• "404 Not Found"
• "Error 404"
• "404 File or Directory Not Found"
• "HTTP 404 Not Found”
• "The requested URL [URL] was not found on this server."
• "HTTP 404"
• "404 Page Not Found"
• “Error 404 Not Found"

The error message 404 can occur in any browser including Firefox, Internet Explorer and Google Chrome. It can also occur is any operating system. In addition to this, the error 404 may also occur during Windows updates.

Solution

Error Causes

Technically, the error 404 is a client-side error that implies you couldn’t access the desired web page because either you typed the wrong URL or either the page has been removed from the website. Other causes of this error code include:

• Junk files in the browser
• Junk registry entries
• Browser cache issues
• DNS server problems

Further Information and Manual Repair

If the error code does not occur due to web page removal from the owner of the website, then this means there is some other underlying issue from the error code 404. To avoid inconvenience and to access the website, it is advisable to resolve the error right away. To help you resolve the error 404 on your PC, we have listed some of the best and easy DIY solutions. Try these methods to fix the issue on your system:

Method 1

Press F5 to retry accessing the web page. F5 is the refresh/reload button. If the error is temporary this will resolve the issue immediately.

Method 2

Check the URL - ‘The error 404 not found’ may also appear because the URL was typed wrong. Search for the page on the popular search engines. Insert the correct URL for the web page you want to access. This will most likely fix the error.

Method 3

Clear your browser’s cache – For this, simply go to the history and clear up your browser’s cookies.

Method 4

Change the DNS Servers - If the entire website you want to access is giving you error 404 and if the site is available to others on different servers then you might want to try changing your DNS server. 404 errors are not particularly common unless your ISP or government filters or censors websites.

Method 5

Remove Junk files and Junk registry entries - Another way to resolve the error is to clean the registry. The underlying cause of the error could be accumulation of the junk, invalid and bad registry entries. You can remove them manually, but that process will require technical expertise and will be quite time-consuming. Nonetheless, the easy and efficient way to clean up the registry is to download Restoro. This is an advanced, highly functional and next-generation Registry Cleaner.

Why Use Restoro?

• It is deployed with a cutting-edge and intuitive algorithm that detects, scans, and removes all the registry issues on your entire PC in seconds.
• This registry cleaner wipes out all bad entries and junk files saved on the disk immediately, fixes the damaged and corrupt files, and restores the registry back to normal.
• Besides functioning as a registry cleaner, this software is also integrated with several other utilities such as an antivirus that removes all kinds of malicious software from your system, a system optimizer for optimum PC functioning, and Active X controls and Class ID scanner.
• It is safe to download, user-friendly and efficient. This error tool is compatible with all Windows versions.

To resolve error 404 on your PC, click here to download Restoro today!

Black Screen During Installation - What Is It?

Many are upgrading their OS to Windows 10, however, it’s not always smooth sailing because users have been reportedly experiencing different bugs including Black Screen after a successful update.

One common issue in installing Windows 10 is the appearance of a black screen after installation. This usually occurs when the user restarts the computer. Initially, there will be a black screen only appearing on the monitor. There are also cases where a mouse cursor is present, while some cases have no cursor at all.

Not only that, it seemed that you’ve lost all your desktop icons when experiencing this bug.

Solution

Error Causes

Just like the other bugs experienced by Windows 10 users, booting to a black screen has reasons. Before you even try to look for the solution, you first have to determine the cause of the error, in this case, the error would be black screen when booting.

• Error on external devices such as printer or mouse.
• Having outdated display/video drivers that normally result in black screen when OS is updated.

If error messages are left unsolved, you may encounter other Windows 10 related issues such as error code 0xc0000142. 

Further Information and Manual Repair

Before you even think of upgrading your OS to Windows 10, you need to know that there are specific system requirements and specifications to be able to successfully update your operating system.

• Minimum of 1 gigahertz (GHz) Processor
• Either 1 (GB) (32-bit) or 2 GB (64-bit) Ram
• You need at least 16 GB of free hard disk space
• A Microsoft DirectX 9 graphics device or later with WDDM 1.0 driver graphics card
• 800 x 600 display
• A Microsoft account and Internet access.

There are more system requirements in order to use other certain Windows 10 features, but we’ll focus on solving your black screen problem in this article.

IMPORTANT NOTE: While it’s possible that you’ll be able to find the solution for your black screen during Windows 10 update, contacting the service of a professional technician or using an automated tool is advisable if you’re not confident in performing the methods to be discussed.

Method 1: Windows 10 DVD Boot

1. Hit Repair your computer at the Install Now screen.
2. Press Advanced Options
3. When you’re in the Advanced Options find Troubleshoot and click it.
4. Proceed to pressing Startup Repair
5. Simply follow the instructions of the screen and check if that helps solve the black screen problem.

Method 2: Safe Mode from Windows 10 DVD Boot

1. Go to Install Now screen
2. Hit Repair your computer button
3. Go to Advanced Options
4. Click Safe Mode option

There’s a chance that you’ll get an error prompt saying, “installation cannot be completed in safe mode.” If this happens, simply press Shift + F10. This command will redirect you to the Command Prompt. You just open Device Manager by keying in devmgmt.msc then disable the display adapters, now check if you’ll be able to successfully boot in normal mode.

This process will normally allow you to complete the Windows 10 installation, if that’s the case you can just update the display adapter drivers from the manufacturer’s website. Restart your computer and see if this solves the problem.

Method 3: Driver Roll Back

1. Hit Windows Key + X then press the Device Manager
2. Expand the Display Adapters option
3. Right-click the listed Display Adapter and press on properties
4. Find the Driver Tab and click on it, then press Roll Back Driver

Do take note, however, that the Roll Back Driver option is not available if there was no previous version installed.

Method 4: Check External Devices

Since one common cause of black screen during a Windows 10 update is the external devices you use in your computer, you might want to consider these steps as well.

1. Simply unplug all of the external devices you currently use
2. Restart your computer
3. If in case this solved your black screen problem, carefully plug back the devices one at a time to determine which of the device is the culprit.
4. Update the drivers for the outdated hardware using a reliable third party tool.

Method 5: Fast Startup Disabled

Some Windows 10 users had success in solving their black screen problem by disabling the fast startup.

1. Go to the Control Panel, find Power Options and press “Choose what the power button does,” which is located in the left pane of the panel.
2. Hit the “Change settings that are currently unavailable.”
3. Make sure to unmark the checkbox button saying, “Turn on fast startup.”

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Repair Error 0x0000007E

What is 0x0000007E?

 Error 0x0000007E is a Windows Stop error message that is displayed on a blue screen. This may appear when browsing the internet, listening to music on some media player application or while working on an important document on MS Word or Excel.  This message strikes terror as the screen goes blue without any warning.

Solution

Error Causes

The error code 0x0000007E is triggered because of:

• Faulty hard drive
• When the hard drive is full and there is no storage space
• When you need to update your BIOS (Basis Input Output System)

Further Information and Manual Repair

If you experience this error on your PC, you don’t have to panic and call a professional. This error is rated as an easy fix. And you can easily resolve the issue even if you don’t have a piece of strong technical knowledge about computers. Here are some quick fixes to repair the error 0x0000007E on your PC in the shortest time and without any hassle:

• Cause: Faulty Hard Drive

Solution: In the event of a faulty hard drive, it is best to create a backup of all your data and get a new hard drive. However, first, it is advisable to use the Windows tool called Chkdsk (Check Disk) to identify and determine if the hard drive is faulty or not. To do so, click on the start menu and type CMD into the search box. Click on it to run. Now a black box will be displayed on the screen, simply type the command Chkdsk and run it to find out if your hard drive is faulty and damaged. If so, then get a new hard drive.

• Cause: Hard Drive is full

Solution: Error 0x0000007E may also occur if the hard drive is full. To check the storage space on your hard drive, go to My Computer. If the space is full, then it is advisable to delete some files or uninstall heavy and recently installed programs to free up some space.

• Cause:  BIOS not updated

Solution: You may come across this blue screen error if your BIOS is not updated. To update your BIOS, restart your computer and press F2 to enter setup.  Now go to SATA Operation and change RAID AHCI to RAID ATA. Save changes and then exit. By doing so, you can update your BIOS and fix the error 0x0000007E immediately. It’s that easy![/vc_column_text][/vc_column][/vc_row]

Windows Update Error 0x80071a91, what it is? As you know, Windows Updates are very essential to the operating system since they push with them the important security updates that are crucial to the system. And if a Windows Update is delayed, it can the system vulnerable to potential threats. Thus, this kind of issue must be resolved right away. One of the errors that you can encounter while updating your computer is the Windows Update Error 0x80071a91. The error code 0x80071a91 occurs when the “Transaction support within the specified file system resource manager is not started or was shut down due to an error”. This happens when a service called “File System Resource Manager” or FSRM does not function due to some reason. To fix the Windows Update Error 0x80071a91, here are some suggestions that could help.

Option 1 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update Error 0x80071a91. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 2 – Disable the antivirus program temporarily

There are times when the antivirus program installed in your computer blocks file access and even disk access. Thus, disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 3 – Try resetting the File System Resource Manager

As pointed out earlier, the error 0x80071a91 pops up when the FSRM service suddenly stops working and so resetting this service via Command Prompt might resolve the problem. To do so, follow the steps below.

• In the Windows Search box, type “command prompt” and hit Enter.
• Then right-click on Command Prompt from the related search results and click the “Run as administrator” option.
• After opening Command Prompt as admin, type the following command and hit Enter:

resource setautoreset true C:

• After that, exit Command Prompt and restart your computer and then check if the problem’s fixed by running Windows Update again.

Option 4 – Flush the contents of the SoftwareDistribution folder

You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
• Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv net start bits

Option 5 – Delete the Common Log File System transaction logs

You might also want to delete the Common Log File System or CLFS transaction logs to fix the Windows Update Error 0x80071a91.

• Open an elevated Command Prompt.
• Then type each of the commands listed below and press Enter after you type each one of them.
  • cd /d %SystemRoot%System32SMIStoreMachine
  • attrib -s -h *
  • del *.blf
  • del *.regtrans-ms
• After you’ve executed the commands given above, restart your computer and try to update Windows 10 again.

The third time is charm saying goes but not when we are talking about Microsoft. Print spooler is again in focus, in a bad way. This is the third print spooler vulnerability to emerge in just five weeks. While a critical flaw was originally identified and patched in June, a similar flaw came to light shortly after and was subsequently patched (with mixed success). Microsoft is once again advising its customers to disable Windows print spooler after a new vulnerability that allows hackers to execute malicious code on machines has emerged. While a patch fixing the flaw will be released in due course, the most effective workaround currently on the table is to stop and disable the print spooler service entirely.

"An elevation of privilege vulnerability exists when the Windows Print Spooler service improperly performs privileged file operations. An attacker who successfully exploited this vulnerability could run arbitrary code with SYSTEM privileges. An attacker could then install programs; view, change, or delete data; or create new accounts with full user rights."

Stop this service right away or you are risking a potential attack.

1. Press ⊞ WINDOWS + X to open the hidden menu
2. Click on Power Shell (admin)
3. In Power Shell type in the following command to check if spool service is running: Get-Service -Name Spooler followed by ENTER
4. If spooler service is running type in the next command to stop it: Stop-Service -Name Spooler –Force and press ENTER
5. Then follow with this command to disable it at startup: Set-Service -Name Spooler -StartupType Disabled followed with ENTER

That’s it, we hope a patch will come soon for all the people that are using network printing and indeed need this service running in order to do work.

Having an eMail in today's modern world is no longer a privilege or being geeky, it has surely become a necessity. From Facebook to LinkedIn or Steam many services today require you to have an account in order to use them, and in order to create an account, you need working eMail. That being said many people today have several eMail accounts, one for social media, one for work, maybe even one for very close friends and family. How creating eMail today is completely free we might end up with several eMail accounts. eMail clients have also evolved much since their first days and became more than just applications for receiving eMails, today they can take various different tasks having additional features built into them like calendar, batch eMail processing, etc. Taking all of said into account I am presenting to you within my personal opinion some of the best eMail clients starting with free ones.

Best free eMail clients

Google Gmail

https://gmail.com It would be very difficult to even start a free eMail list without mentioning Google's Gmail. Introduced all the way back in 2004 as an invite-only service it became over time the most popular email platform largely due to the fact Google is offering free eMail accounts. There are a lot of good things to be said about Gmail itself, most of the area is clutter-free and the largest space is reserved for eMail itself letting users focus on what is important. WEB client itself means that you do not need to have any application installed on your device, altho via Google chrome, you can use Gmail offline offering you flexibility if needed. The ability to connect and manage other accounts like Outlook, Yahoo, etc is just making Gmail even more attractive, and the snooze feature is a really neat little detail that will pause eMail notifications if you need to focus on other things. Lack of organizing messages into folders is a little confusing since Gmail offers its own unique label system but sometimes I need to have old reliable save eMail to folder. All in all, Gmail is a great service and it offers a great eMail on the go experience.

Mail eMail client

https://www.microsoft.com/en-us/p/mail-and-calendar/ Free Windows eMail client simply called Mail is what was once outlook express. Mail itself has the ability to work with other popular accounts like Google Gmail account, Yahoo, iCloud etc. How it comes with Windows OS and it integrates very well with Microsoft Calendar, this eMail client is for many the first choice. On the negative side, I might say this is a strip-down version of Outlook which is paid solution so some features are missing if we would compare the two. Overall, a simple and nice eMail client worth your time, especially if you are on the Windows platform.

Mozilla Thunderbird

https://www.thunderbird.net Great eMail client matching in functions against paid and premium solutions of big tech companies. Fueled with plenty of customization options and reskinning ones this eMail client offers a lot for its free price tag. It is also fueled by Mozilla community focusing on privacy and security. It can work with any mail service and it is lightweight with a clean look, altho the look itself can be heavily customized. The bad side is that client itself relies on email services to provide cloud-based emails, so if you are receiving your email via a service that does not have a cloud-based service in itself all of your received emails will be locked to the computer where you have received them. Also customizing it can be sometimes a little too technical for the average computer user. All in all, Thunderbird is one great eMail client and it would be a shame not to use it because of its technical side, if you need a reliable and secure eMail client on a single machine, look no further than Thunderbird.

Paid eMail clients

Microsoft Outlook

https://www.microsoft.com/en-us/microsoft-365/ Outlook comes as a part of the Microsoft Office suite and as one of the oldest eMail clients, it is still widely popular and adopted through many users and businesses. It has tight integration with all Microsoft services and full integration with Calendar making it one of the if not the best eMail client out there. Outlook also has a free online service completely free for personal use as well. The downside is that you can not get it as a separate product if you want a business version other than as a part of the Office suite. The final verdict would be that this is perhaps the best eMail client out but the big downside is that there is no desktop version outside the Office suite.

eM Client

https://www.emclient.com/ eM Client offers a wide array of features, including a calendar, contacts, and chat. Support is provided for all the major email services including Gmail, Yahoo, iCloud, and Outlook.com. The latest version also offers PGP encryption, live backup, basic image editing capabilities, and auto-replies for Gmail. Its automatic system makes it very easy to get emails from other services since there is no manual setting, all that is needed is to type in your email and eM Client will do everything else automatically. A one-time purchase is not pricy and it could offer some features that some free clients are missing. Go check it out with a free trial and see if it is for you.

Mailbird

https://www.getmailbird.com This eMail client's main focus is the simplicity of use with visual appeal while tackling multiple eMail accounts. It has many built-in apps along with a customizable interface. Unlike some more Microsoft-centric email clients, Mailbird Business supports a diverse range of integrated apps, including WhatsApp, Google Docs, Google Calendar, Facebook, Twitter, Dropbox, and Slack, all making for a better-streamlined workflow. The downside of this client is the yearly subscription plan. I think people, in general, want to get away from software subscription plans so I will include this as a downside but bear in mind it is downside just in terms of a business plan not in the client itself.

Inky

https://www.inky.com/ Inky is eMail client if you are looking for security. It uses AI along with machine learning in order to block all types of phishing attacks that can get through to other clients. The proprietary machine learning technology can literally read an email to determine if it has phishing content, and then is able to quarantine the email or deliver it with the malicious links disabled. It also takes things a step further and offers an analytics dashboard, which allows an administrator to see patterns of attacks based on dates, or targeted users. The downside is that client itself is so much focused on security that sometimes some nonsecurity features get overlooked and provide a poor experience but if you need a good and greatly secured eMail client Inky is one to check out.

Error Code 80073712—What is it?

Error code 80073712 is one of the dozens of error codes affecting Windows 10 users. It occurs when users attempt to upgrade their operating system but experience a failure. The error code usually results from problems associated with missing or damaged files within Windows Update. Common symptoms of this error code include the following:

• The inability of Windows Update to successfully complete the upgrade process
• Message box highlighting the presence of error code

Solution

Error Causes

In the case of error code 80073712, the issues preventing Windows Update from completing the upgrade process are most likely due to problems with files within Windows Update. For instance, there may be corruption within the Component-Based Servicing (CBS) manifest.

Further Information and Manual Repair

Manual repair methods offer solutions to Microsoft users who are experiencing Windows error codes like the upgrade error code 80073712 in Windows 10. The manual repair methods in this article are not guaranteed to fix problems unrelated to this error code. Thus, be certain you are experiencing error code 80073712 before you attempt to implement the solutions provided below.

Method One: Run Windows Update Troubleshooter

Since issues related to Windows Update may be causing error code 80073712 to occur, one of the best solutions you can consider is to run the Windows Update Troubleshooter. This troubleshooter will be able to detect and fix corruptions within Windows Update files or any other issues directly related to Windows Update. To implement this manual repair method, follow the steps listed below:

• Step one: Open your Internet browser
• Step two: Type www.microsoft.com/downloads
• Step three: Type Windows Update Troubleshooter in the search bar at the top-right corner of the Microsoft website.
• Step four: Select Windows Update Troubleshooter then wait for the webpage to load.
• Step five: Select Run troubleshooter

Once you run the troubleshooter, you should be able to verify and fix any errors within Windows Update files. Restart your machine after the troubleshooting process is complete them proceed by checking Windows Update to see if you are able to complete the upgrade. If Windows Update downloads the upgrade and the installation of the upgrade occurs, the problem has been resolved. Otherwise, error code 80073712 will reoccur, in which case you will need to move to manual repair method two.

Method Two: Run DISM Tool

Another option available to Windows users experiencing error code 80073712 is to download and run the Deployment Image Servicing and Management (DISM) tool. This tool checks for inconsistencies or corruptions that may be preventing Windows Update services from functioning correctly. To download and run the tool, follow the instructions below:

• Step one: Type Command Prompt in the search box near the Start button
• Step two: Right-click Command Prompt, then click Run as administrator, providing administrator password or confirmation where necessary.
• Step three: Select Allow
• Step four: Press Enter after typing the following command:

DISM.exe /Online /Cleanup-image /Restorehealth

Wait a few minutes to ensure that the process is complete. Once you’ve run the DISM tool, it will detect errors, for instance within registry data, and correct or replace them. Restart your machine after running this tool then check Windows Update. Attempt to download the upgrade to see if you have successfully resolved error code 80073712. If you experience an upgrade failure, move to the next manual repair method mentioned below.

Method Three: Perform a Clean Install of Windows 10

The issues related to error code 80073712 may also be resolved by performing a clean install of Windows 10. This manual repair method ensures that any previous versions of your Windows operating system are removed before you attempt to access an upgrade. This can prove effective as it helps users avoid issues that would otherwise cause error codes or poor PC performance in cases where errors are present on one’s system.

To successfully perform a clean installation of Windows 10, be prepared to follow step-by-step procedures that include the following:

• Step one: Download and run media creation tool
• Step two: Click Run, then select Create installation media for another PC
• Step three: Select changes to the installation options, then select Next
• Step four: Choose USB flash drive or ISO file, then click Next
• Step five: Select drive, then Next
• Step six: Select Finish, then restart your computer, ensuring that the media option you choose, whether USB flash drive or DVD, is in your machine before you choose to reboot.
• Step seven: Press any key then follow the prompts provided to set up Windows 10.

Method Four: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.

If your Microsoft Edge browser encountered a Stop Error that says, “INVALID_POINTER_READ_c0000005 (atidxx64.dll)” in your Windows 10 computer, then this indicates that your Graphics card driver is outdated. According to security experts, Microsoft has already acknowledged the problem and stated that this issue exists with Windows 10 v1809, Windows Server 2019, and Windows Server version 1809. Although there is no direct way to resolve the problem, there are still some workarounds you can try. If you are using a RadeonHD2000 or HD4000 series video card, the update will be blocked for you. Some users also claim to experience performance issues with the lock screen or the ShellExperienceHost. However, if you are using AMD, the problem is that it no longer supports Radeon HD2000 and HD4000 series graphics processing units or GPUs. Even though Microsoft is already working for a way to resolve the problem, here are some alternative solutions you can check out:

Option 1 – Update your Graphics card drivers

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 2 – Try removing AMD Radeon HD2000 and HD4000 drivers

Although this is not exactly a perfect solution, removing AMD drivers will make the operating system fall back to the default GPU available on your motherboard. You also have the option to completely disable the hardware.

• Tap the Win + X + M keys to open the Device Manager.
• Next, look for your Graphics card drive, and under Display Adapters, right click on them and click Uninstall device or Disable device.
• After that, restart your computer. This will disable the AMD drivers so you won’t be able to find them. It will also release the Windows 10 v1809 update on your computer and in case your operating system tries to prompt you with the “New Device found” message, simply ignore it.

Option 3 – Try to use another browser

You might want to use another browser especially when you already updated your computer and Microsoft Edge still keeps on crashing. You can use Google Chrome, Mozilla Firefox, and other browsers as alternatives until you sort out the problem.

Option 4 – Try to remove the Graphics card physically

You might also want to try removing both AMD Radeon HD2000 and HD4000 as they are very old graphics cards. And since AMD is not going to roll out anything, at least on its own if your motherboard has an onboard GPU, it would be best to get rid of the cards. After that, install the Windows v1809 update and then put them back in. You also have the option to install the driver but just don’t use Microsoft Edge.