If you are using a Windows 10 PC that has different processors clubbed together, chances are you might encounter an error saying, “MULTIPROCESSOR CONFIGURATION NOT SUPPORTED” during a Windows upgrade or software installation. This error is actually caused by a bug check with a value of 0x0000003E. This error also indicates that the processors in your computer are asymmetric in relation to one another. So if you want to upgrade you need to have all the processors of the same type and level. But worry not for this guide will help you in fixing this error. The MULTIPROCESSOR_CONFIGURATION_NOT_SUPPORTED error can occur in several cases such as during an installation of Windows 10, or when the driver is loaded, or when Windows Start or Shutdown and the chances of you getting a blue screen is very much high. To fix this error, refer to the options given below and make sure to follow them carefully.

Option 1 – Try to disable the Hyper-Threading in your BIOS

Hyper-Threading in the BIOS lets a processor (multi-threaded) run various tasks in a simultaneous manner. To disable this, here’s what you have to do:

• Restart your computer and boot into it right after. To do that, tap the F2 key.
• Once you’re in the BIOS, locate the Hyper-Threading option which should be located under the Performance section along with other options like Multi-core support, Rapid Start technology, and many more.
• Disable Hyper-Threading and then make sure to save the changes and exit BIOS.

Note: Although Hyper-Threading is only used when necessary, there are some OEMS that don’t have the option to disable it and if that’s the case, you need to try other options given below.

Option 2 – Try to disable the Virtualization in the BIOS

Virtualization in the BIOS allows users to run a single physical resource such as the server or storage device to appear that it is running as multiple logical resources. It is also properly termed as “HYPER-V”.  To disable it, refer to these steps:

• Boot into the BIOS as you did earlier.
• Then look for the Security options.
• After that, from Security options, look for Virtualization Technology or VTX among the options given.
• Then turn it off and restart your computer.

Note: Although Windows 10 offers features such as the Device Security for Core Isolation and Memory Integrity, if you turn them off at the software level, it will not help at all. If you’re able to resolve the error, you can do some further research and see what software or hardware you can use to further help you.

Option 3 – Try checking if there are any BIOS updates available for your PC

Updating the BIOS may help you resolve the MULTIPROCESSOR CONFIGURATION NOT SUPPORTED error. You can just go to the OEM’s website as they offer utility software that can download BIOS firmware and update it without any problem. BIOS updates usually offer enhancements and fixes to some issues like this one.

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Backup Error 0x80070002

What is Backup Error 0x80070002?

Error 0x80070002 shows once you’re done backing up files through the Windows Backup program on a system running Windows 7, you see a notification that pops up with a message that reads something like: “Check your backup results. The backup completed but some files were skipped.” You try finding out the reason and you hover over to the Options button beside the message, then you get to read the following lines: “Check your backup results. The backup completed but some files were skipped. View skipped files.” Upon clicking the “View Skipped Files” option, the backup error 0x80070002 pops up on your screen and you’re left scratching your head, wondering what you’re going to do now.

Solution

Error Causes

There are multiple error logs that you will encounter in backup error 0x80070002 as per different conditions. The two most common cases in which this error shows up are stated below:

Case 1

You will see the following message when you press “View skipped files”: “Backup encountered a problem while backing up file C: Windows/System32/config/systemprofile. Error: (The system cannot find the file specified. (0x80070002))” You will face this case if you have backed up a library that included custom folders that were located in your user profile.

Case 2

Upon pressing “View Skipped files” you will encounter the below-mentioned messages: “Backup encountered a problem while backing up file C:/Users<User>AppDataLocalLow. Error: (The system cannot find the file specified. (0x80070002))” “Backup encountered a problem while backing up file C:/Users<User>Contacts. Error: (The system cannot find the file specified. (0x80070002))” “Backup encountered a problem while backing up file C:/Users<User>Searches. Error:(The system cannot find the file specified. (0x80070002))” You are likely to encounter any of these messages in case:

• The Windows Backup program is trying to back up your files in either one or all of these folders (LocalLow, Searches, Contacts).
• All three of these folders don’t exist in your system.

Keep in mind that all three of these folders exist due to the installation of certain programs and applications on your system.

Notes

The backup error 0x80070002 is also found to occur while using USB devices instead of storage devices. Other occurrences include the times when input/output (I/O) operations are performed on the USB device, which results in failure.

Further Information and Manual Repair

To make sure this issue is resolved, you will have to follow either one of the following solutions as appropriate to your situation:

Solution for Case 1

1. Ignore the error. The store files of the custom library in your user profile will not be created as backups.
2. Transfer the library folder from where it currently exists to a place outside its current folder (user profile). For instance, you can move the library folder to an entirely new destination such as “C: My Folders”
3. Remove the library folder from the list of files that you are backing up using the Windows Backup program. Then, add the original place of the library’s content in the list.
4. Go back and check step two. If carried out successfully then add a link to the folder you moved from the library. Check to see if the backup includes the library folder. To make sure, you have to do as follows:

• Go to Start and select your username.
• Hover across to the folder you wish to move, right-click on it and select “Cut”.
• Head to the navigation pane and search for the area you will store the folder in, right-click and select “Paste” so that the folder is moved to that location.
• Right-click on the folder that you just moved and select “Copy”.
• Go back to Start, select your username, right-click any vacant space in your folder and select “Paste Shortcut”.

Note: If you want to store the folder in a different place other than the folder in which it currently exists (user profile), you will need to create a new folder. In order to do so, go to the Windows Explorer menu and look up the root of the drive. Hit “New Folder” and then choose edit to change its name. You can set it as any name for instance, “My Folders”.

Solution for Case 2

You can ignore this error safely. However, if you wish not to see this error in the future during your backup operations then you will need to carry out the following steps:

1. Create all the folders listed in the error message including LocalLow, Contacts, and Searches.
2. Remove all of these folders from the Backup settings to make sure they aren’t being backed up then add the folders which are in their original place. To carry out this procedure, you will have to follow the below-mentioned steps:

• Head over to the Control Panel and open “Backup & Restore”.
• Go to the Backup section and select “Change Settings”.
• Click Next in the Setup backup dialog box.
• Select “Let me choose” in the dialog box termed “What do you want to back up” then proceed by clicking Next.
• Expand Data Files, expand <user> Libraries, expand Additional Locations then proceed by clearing out the AppData Folder, searches, and Contacts check boxes.
• Expand Computer as well as the item for your system drive (expand Local Disk (D:)), expand users, expand <user>, then go to AppData, Searches and Contacts and mark them if they are present.
• Proceed by clicking next and select “Save Settings” then exit.
• Back to Backup & Restore, select Back up now and your new backup will begin proceeding. The entire process will complete without any errors now.

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One of the issues with external storage devices is that unplugging them right away without using the “Safely Remove Hardware” feature is not safe and doing so could lead to data corruption and data loss. However, in some cases, even when you use the “Safely Remove Hardware” feature, you could get an error that says:

“Windows can’t stop your ‘Generic volume’ device because a program is still using it. Close any programs that might be using the device, and then try again later.”

It is possible that the system is still using the external device – for instance, a copy operation might still be in progress, or Windows is still indexing the contents of the drive in the background or it could also be that the drive is not configured to be quickly removed. To fix this error, there are a couple of suggestions you can try. You can try to close all the open programs and file explorer windows, or you could also configure the Device Removal Policy or change its file system to FAT32. In addition, you can also try to change its drive letter or use the DISKPART utility to get the drive to be offline or simply manage the hogging process that prevents it from being safely removed. Follow each one of the given potential fixes below to resolve the error when using the Safely Remove Hardware feature.

Option 1 – Close all the open programs and File Explorer windows

The first thing you have to do to resolve the error is to close any open programs as well as File Explorer windows. This is because there are some programs and File Explorer instances that could be using the external device in the background which explains why you’re getting the error when you try to safely remove your device.

Option 2 – Try to configure the Device Removal Policy

The next thing you can do is to configure the Device Removal Policy. How? Refer to these steps:

• Open File Explorer and right-click on the drive where you encountered the error.
• Next, select Properties from the context menu.
• After that, navigate to the Hardware tab and select the disk drive where you got the error under the “All disk drives” section.
• Then select Properties under the Device Properties section. This will open a new mini window and from there, select Change Settings on the bottom portion of the window.
• Now navigate to the Policies tab and select the “Quick Removal (default)” option under the Removal Policy section.
• Click on the OK and Apply buttons to save the changes made and then see if the error is now fixed.

Option 3 – Try to manage the hogging process

You could also try managing the hogging process to get rid of the error.

• Tap the Ctrl + Shift + Esc key combination to open the Task Manager.
• Then look for the running processes and programs that are hogging your USB storage device. If there is a program that’s using your device, it will hog on some Disk or CPU while transferring data and interacting with the device which is why you’re getting an error when you safely remove the device.
• Next, select the concerned processed and right-click on each one of them, and then select the End Task or End Process option. You can also restart the Explorer.exe process and see if that helps.

Option 4 – Try to change the drive letters

• Tap the Win + R keys to open the Run utility and then type “diskmgmt.msc” in the field and click OK or tap Enter to open Disk Management.
• Next, look for your USB storage device using the drive letter that’s assigned to it. Right-click on your device and select the “Change Drive Letter and Paths…” option.
• This will open a mini window and from there select the drive letter you want to change and click on the Change button.
• After that, another smaller window will appear where you’ll have to select the new drive letter from the drop-down menu.
• Click OK and if you got a warning prompt, just click on Yes.
• Now restart your computer.

Option 5 – Try using DISKPART utility to get the drive to be offline

The next thing you can try to resolve the issue is to use DISKPART. Refer to the given steps below to do so.

• Tap the Win + R keys to launch Run and then type “cmd” in the field and tap Enter or click OK to open an elevated Command Prompt.
• Next, type and enter this command to execute it: diskpart
• The command you entered will initiate the DISKPART utility. After that, type and enter this second command: list disk
• Next, type and enter this third command: list volume
• The commands you just executed will help you in either listing all the Disk connects or all the partitions on those disks formed and from there, you need to select one command depending on the “list” command you entered. You can execute either of the two following commands:
  • select disk #
  • select volume #

• After that, it will select the Disk or Partition you want to select.
• Now type either one of the following commands:
  • offline disk #offline volume #
• The command you entered will mark the selected disk is Offline. Afterward, try to safely remove your USB Storage device. Just remember that when you plug it back in again, you have to carry out the same method except for the last given command as this time you will have to enter either of these commands in order to get your USB storage device back online:
  • online disk #
  • online volume #

Option 6 – Try to change the file system to FAT32

If you keep getting this error on a particular USB device, you might have to format the disk and change its file system to FAT32. Make sure that you copy its contents safely into another location before you format the disk. Keep in mind that formatting the disk will remove all the contents of your drive.

• Open File Explorer and right-click on the drive where you got the error and then select Format from the context menu.
• Next, in the newly opened mini window, select the FAT32 (Default) option from the drop-down menu under File System.
• Now check the Quick Format checkbox and then click on the Start button to start formatting your drive.

The Windows Update service, just like other services in Windows 10 may sometimes experience some issues and stop behaving properly. One of the issues you might encounter as you use the Windows Update service is the Windows Update error 0x8024A10A. This kind of error code signifies that the Windows Update service is shutting down. So if you encounter this error, read on as this post will guide you on how you can fix it. When you receive the Windows Update error 0x8024A10A, you may see this error message on your screen: “USO_E_SERVICE_SHUTTING_DOWN indicates that the WU Service is shutting down. This may happen due to a very long period of time of inactivity, a system hang leading to the service being idle and leading to the shutdown of the service. Ensure that the system remains active and the connections remain established to complete the upgrade.” You could try to restart your computer to resolve the problem since there are instances when a simple restart can fix errors. However, if it does not work, you might find the options provided below useful.

Option 1 – Try to restart the Windows Update Service

The first thing you can do to fix Windows Update error 0x8024A10A is to restart the Windows Update Service from the Services Manager. To do so, follow these steps:

• In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “services.msc” in the field and hit Enter to open the Services Manager.
• After opening the Services Manager, look for the Windows Update Service.
• Once you found it, right-click on it and check if the Service is stopped. If it is, then select the Start option. On the other hand, if the Windows Update Service is already started, just select the Restart option.
• After that, try to run the Windows Update again and see if the error 0x8024A10A is now fixed.

Option 2 – Run the Windows Update Troubleshooter

Since the Windows Update troubleshooter reviews the status of the services that support the process, it would prompt and fix it if there is anything that’s not right. Thus, you might want to run a built-in Windows Update troubleshooter to resolve the Windows Update error. It is one of the things you can check out as it is known to automatically resolve any Windows Update errors like error 0x8024A10A. To run this troubleshooter, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Run Microsoft’s online troubleshooter

Aside from the Windows Update troubleshooter, running Microsoft’s online troubleshooter might also help you fix the Windows Update Error 0x8024A10A. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.

Option 4 – Try to run the Windows Update Service in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing Windows Update error code 0x8024A10A. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to run the Windows Update Service again and see if Windows Update error 0x8024A10A is now gone.

Windows Update Error 0x80071a91, what it is? As you know, Windows Updates are very essential to the operating system since they push with them the important security updates that are crucial to the system. And if a Windows Update is delayed, it can the system vulnerable to potential threats. Thus, this kind of issue must be resolved right away. One of the errors that you can encounter while updating your computer is the Windows Update Error 0x80071a91. The error code 0x80071a91 occurs when the “Transaction support within the specified file system resource manager is not started or was shut down due to an error”. This happens when a service called “File System Resource Manager” or FSRM does not function due to some reason. To fix the Windows Update Error 0x80071a91, here are some suggestions that could help.

Option 1 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update Error 0x80071a91. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 2 – Disable the antivirus program temporarily

There are times when the antivirus program installed in your computer blocks file access and even disk access. Thus, disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 3 – Try resetting the File System Resource Manager

As pointed out earlier, the error 0x80071a91 pops up when the FSRM service suddenly stops working and so resetting this service via Command Prompt might resolve the problem. To do so, follow the steps below.

• In the Windows Search box, type “command prompt” and hit Enter.
• Then right-click on Command Prompt from the related search results and click the “Run as administrator” option.
• After opening Command Prompt as admin, type the following command and hit Enter:

resource setautoreset true C:

• After that, exit Command Prompt and restart your computer and then check if the problem’s fixed by running Windows Update again.

Option 4 – Flush the contents of the SoftwareDistribution folder

You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
• Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv net start bits

Option 5 – Delete the Common Log File System transaction logs

You might also want to delete the Common Log File System or CLFS transaction logs to fix the Windows Update Error 0x80071a91.

• Open an elevated Command Prompt.
• Then type each of the commands listed below and press Enter after you type each one of them.
  • cd /d %SystemRoot%System32SMIStoreMachine
  • attrib -s -h *
  • del *.blf
  • del *.regtrans-ms
• After you’ve executed the commands given above, restart your computer and try to update Windows 10 again.

A PC that turns on by itself every so often can get quite annoying. Many users have faced this problem countless times. There are lots of possible reasons why your Windows 10 PC turns on by itself, wakes up from sleep, standby, or even when it’s shut down. To find out what exactly woke your computer, simply open Command Prompt as admin and type the following command:

powercfg –lastwake

Once you enter the command given above, it will show you the last device that woke your PC up. After that, you need to type in the next command:

powercfg –devicequery wake_armed

After entering the command, it will show you a list of all the devices that could wake your PC up. The goal in running these commands is to understand the reason what’s really causing your PC to turn on and see the reason is on the hardware level or not. Here are a couple of options you can try if your Windows 10 PC turns on by itself.

Option 1 – Try disabling Fast Startup

As you know, Windows 10 comes with a mode called Fast Startup which does not turn off the computer in the usual manner. This mode keeps your computer in a mixed state so that when you turn it on again, it will be a lot faster. However, as useful as this feature appear to be, some security experts find this an issue, for numerous reasons – for one, it can turn on your Windows 10 PC by itself. Thus, you need to disable this feature to fix the problem.

Option 2 – You need to stop the Task Scheduler from waking up your computer

There are times when the issue has something more to do with the software than hardware. It could be that you are using a Scheduled Task to get some work done on your computer at a particular time of the day or many times a day. That’s why if you really are using Task Scheduler, you need to change the Power settings of Windows to make sure that it ignores those tasks rather than deleting them instead when your computer is either on Hybrid or Standby mode.

• Open the Power Options and then click on “Change Plan Settings”.
• After that, make sure to choose the correct power plan and then select the “Change advanced power settings” option.
• Next, look for the Sleep tree and expand it to view the “Allow Wake Timers” option and then disable it. Disabling this option will make sure that none of the program that could wake your PC up when it’s either on shutdown or sleep mode. However, this only applies to laptops.

Option 3 – Try to disable Automatic Restart

There are instances when the computer crashes and the system restarts itself. This is actually by design – when your computer has been left on standby, the computer will restart and if the program repeats, it will keep on waking your PC up.

• In the Search bar, type in “system”.
• Once it appears from the search results, click on it.
• Next, select Advanced system settings on the left side and then go to the Advanced tab.
• From there, click on Settings under Startup and Recovery.
• Then unmark “Automatically Restart” and click on OK.

Option 4 – Adjust the Power Management option of both the Keyboard and Mouse

As you know, two of the culprits in waking your PC up are the keyboard and the mouse. If they’re slightly moved or hit, your PC turns on. To prevent these two from waking your computer up, you need to make some adjustments to their power management option since they have one. You can disable this option to ensure that they won’t wake your PC up unless you really want it to.

• Tap the Win + X keys and then tap M to open the Device Manager and list all the hardware on your computer. From there, select your keyboard or mouse.
• Next, right-click and then go to Properties and go to the Power Management tab.
• In this tab, uncheck the “Allow this device to wake the computer” box.

Note: Aside from the keyboard and mouse, if you are also using any gaming rig to play games on your computer, then you might have to disable their power options as well as they could also wake your computer. Just make sure that either the keyboard or the mouse has the ability to wake your computer up at the very least as it can be quite inconvenient to tap the Power button every time you want to turn on your computer.

Option 5 – Modify Wake On Lan

The Wake On Lan feature can bring back your computer online if it is connected to a network. This feature is useful especially when a computer wants to communicate or to send data or files to a network computer which should come online only when it’s requested. Wake On Lan is built into the hardware, i.e. network adapter so it is one of the possible reasons why your PC turns on by itself.

• Tap the Win + x keys then hit M to open the Device Manager and then under the Network adapters, look for the one that was listed above. Take note that you must not change anything with the ones that are listed as Miniport.
• Next, right-click and select Properties and then go to Power management and from there, uncheck the “Allow this device to wake up the computer” option. This will ensure that no PC on the network can ever wake your computer up.

Option 6 – Prevent any scheduled Windows Update and Automatic maintenance

It is also possible that the Windows Update has restarted your PC to complete the update. This depends on your active hours or a predefined schedule. AS you know Windows has a built-in Automatic Maintenance mode which wakes the computer up at the scheduled time and performs the system update. This could be one of the possible reasons why your computer turns on by itself. so to prevent any scheduled updates and maintenance, you can simply change the time for Automatic maintenance. How? Follow these steps:

• Open Settings then go to Windows Update and Security >Windows Update and select Active Hours.
• After that, type in “Automatic maintenance” in the search bar to change the time for Automatic maintenance.
• From there, you can adjust the timing or just uncheck the “Allow scheduled maintenance to wake up my computer at the scheduled time” box.

As you know, a Virtual Private Network or VPN is used to access a particular network from another network which is why it is also referred to as a mini-internet. Moreover, you can use it in two ways. One, you can use it to get you access to a closed server which means that you would not be getting access to the internet. Second, you can also use it to access a set of resources while at the same time get access to the internet. However, what if you want to access your resources at home even when you’re away? And what if you want to use the private server at home or at your office even when you’re away? This is where the callout for a VPN server for yourself comes in. And so in this post, you will be guided in how you can create a public VPN server on your Windows 10 computer. Follow each one of the given steps below to get started. Step 1: Find your IP address. This step is rather simple since all you have to do is open Control Panel > Network and Internet > Network and Sharing Center. From there, click on “Local Area Connection” and then click on Details where you’ll see your IP address next to “Autoconfiguration IPv4 Address”. Step 2: Next, set up port forwarding on your router. In this step, you will have to configure port forwarding in your router so that you would be able to connect to the VPN server through a public network like the internet.

• Log in to the Admin Panel of your router. You have to do this since your router will be the gateway for your access to the network.
• After you’re logged in, look for the “Port Forwarding” or “Applications and Gaming” or “NAT/QoS” menu tab and other similar names.
• Now you need to set the port number to 1723 for connections based on Point to Point Tunneling Protocol.
• Then save the configuration and reboot your router.

Step 3: Set up a VPN server on Windows 10.

• In the Cortana search box, type “ncpa.cpl” and click on the related entry from the search results.
• After that, tap the Alt + F keys to bring down the File Menu and then select New Incoming Connection which will open a mini window where you can allow the user accounts on the particular machine to access the VPN connection.
• On the other hand, you can also click the “Add someone” button so that you can add someone else to the whitelist that can access the connection.
• Now click on Next and you’ll see an option to select how people will connect to the network. Check the checkbox for the “Through the Internet” option.
• After that, you will see a page where you have to configure the network. Just select IPv4 and then click on Properties.
• From there, you will be asked to continue some additional settings like letting users access your Local Area Network or how IP addresses will be allocated to these users. Click on OK to save the changes you’ve made.
• Click on Allow Access after you configure the network. And if you want to, you have the option to print this information for future reference or for the client machine.
• Now click on Close to exit the configuration process.

Step 4: Allow the VPN Connections through the firewall In this step, you will have to allow the VPN connections through the firewall.

• In the Cortana search box, type “Allow an app through Windows Firewall” and click on the related search result to open the intended Windows Firewall settings.
• Next, click on Change Settings.
• Then scroll down to check if Routing and Remote Access is Enabled for both the Public and Private networks and click on OK.

Step 5: Set up a VPN connection on Windows 10 Now all that’s left for you to do is to set up a VPN connection on Windows 10.

• Go to Settings > Network and Internet.
• From the list of options given, click on VPN located on the left pane to see the related settings.
• After that, click on the “+” icon to add a VPN connection.
• Next, select Windows Default under VPN Provider and under the Connection Name, input your VPN’s name, and then enter the IP address you got from the VPN service provider under the Server name or address section.
• Now select PPTP under VPN type since it is the most commonly used protocol for VPNs.

CinematicFanatic (by MyWay) is a browser extension for Google Chrome that may come bundled with other free software that you download off of the Internet. When installed CinematicFanatic will set the homepage and search engine for your web browser to http://search.myway.com

While browsing the internet with this extension installed, you will see additional ads, sponsored content, and even pop-up ads throughout your browsing sessions. While CinematicFanatic is active, it will log user information, visited websites, product categories. This information is later used/sold to better display targeted ads through your web pages as sponsored content and banner ads.

CinematicFanatic has been marked as a Browser Extension by several popular anti-malware scanners, and due to its information-gathering behavior, it is recommended to remove it from your computer.

About Browser Hijackers

Browser hijack is a very common type of internet fraud where your web browser configurations are modified to allow it to do things you never intend. Browser hijacker malware is developed for many different reasons. These are typically used to force visitors to predetermined sites, manipulating web traffic to generate ad revenue. Even though it may seem naive, all browser hijackers are dangerous and thus always regarded as security risks. They not only screw up your web browsers, but browser hijackers can even modify the computer registry to make your PC susceptible to other forms of hacking.

How to know if your internet browser is hijacked

There are several symptoms of browser hijacking. Here are a few of them: 1. home-page is modified 2. bookmark and the new tab are likewise changed 3. The default search page of your browser is altered 4. you’ll see multiple toolbars in your internet browser 5. you will find random pop-ups start showing regularly 6. websites load slowly and often incomplete 7. You simply can’t access particular sites, particularly anti-malware websites.

How they get into your computer or laptop

Browser hijackers could use drive-by downloads or file-sharing websites or perhaps an e-mail attachment in order to reach a targeted computer. Many web browser hijackings originate from add-on programs, i.e., browser helper objects (BHO), toolbars, or plug-ins added to browsers to provide them additional functionality. A browser hijacker could also come bundled up with some freeware which you unintentionally download to your PC, compromising your internet security. Some of the well-known hijackers are CinematicFanatic, Babylon Toolbar, Conduit Search, Sweet Page, OneWebSearch, and CoolWebSearch. Browser hijackers could disrupt the user’s web surfing experience greatly, keep track of the websites visited by users and steal financial information, cause difficulty in connecting to the net, and ultimately create stability issues, making applications and systems crash.

Browser hijacker removal

Certain browser hijacking could be easily reversed by discovering and removing the corresponding malware software through your control panel. Having said that, many hijackers are really tenacious and need specialized tools to eliminate them. Additionally, manual removals demand deep system understanding and thus can be a very difficult job for inexperienced computer users. You might opt for automatic browser hijacker removal by simply installing and running an efficient anti-malware program. One of the top tools for fixing browser hijacker infections is SafeBytes Anti-Malware. It assists you to get rid of any pre-existing malware on your system and gives you real-time monitoring and protection from new threats. Together with the antivirus tool, a system optimizer, such as SafeBytes’s Total System Care, will help you in removing all related files and modifications in the computer registry automatically.

What To Do When You Cannot Download Safebytes Anti-Malware?

Viruses could cause a lot of damage to your PC. Some malware is designed to interfere with or block things that you’d like to do on your personal computer. It may not allow you to download anything from the net or it will stop you from accessing a few or all of the sites, especially the antivirus sites. If you’re reading this, chances are you’re stuck with a malware infection that is preventing you to download and/or install the Safebytes Anti-Malware program on your PC. Refer to the instructions below to remove malware in alternate ways.

Install in Safe Mode

In Safe Mode, you can change Windows settings, uninstall or install some applications, and get rid of hard-to-delete viruses and malware. In case the malicious software is set to load automatically when the PC starts, shifting into this particular mode may prevent it from doing so. In order to get into Safe Mode or Safe Mode with Networking, press the F8 key while the computer is starting up or run MSCONFIG and look for the “Safe Boot” options under the “Boot” tab. Once you’re in safe mode, you can try to install your anti-malware software program without the hindrance of the virus. Now, you can run the anti-malware scan to remove viruses and malware without hindrance from another application.

Switch to an alternate browser

Web-based malware could be environment-specific, targeting a particular browser or attacking specific versions of the browser. If you appear to have a virus attached to Internet Explorer, then switch to a different browser with built-in safety features, such as Firefox or Chrome, to download your preferred antivirus program – Safebytes.

Install and run anti-virus from the USB drive

Another solution is to store and operate an antivirus software program entirely from a Thumb drive. Adopt these measures to use a USB drive to clean your corrupted PC. 1) Download the anti-malware on a virus-free PC. 2) Plug the Flash drive into the uninfected computer. 3) Double-click the Setup icon of the anti-malware software to run the Installation Wizard. 4) When asked, select the location of the pen drive as the place where you would like to put the software files. Follow the instructions on the computer screen to finish off the installation process. 5) Transfer the USB drive from the uninfected computer to the infected computer. 6) Double-click the EXE file to run the Safebytes program right from the pen drive. 7) Hit the “Scan Now” button to start the malware scan.

SafeBytes Anti-Malware - More Protection For You

If you’re looking to purchase anti-malware for your computer, there are various brands and utilities for you to consider. A few of them are excellent, some are ok types, and some will damage your computer themselves! While looking for antivirus software, choose one that provides reliable, efficient, and complete protection against all known viruses and malware. Amongst few good applications, SafeBytes Anti-Malware is the highly recommended software for the security-conscious user. SafeBytes can be described as a highly effective, real-time antivirus application that is created to assist the regular computer end user in protecting their computer from malicious threats. This tool can easily identify, remove, and protect your PC from the most advanced malware intrusions including spyware, adware, trojan horses, ransomware, worms, PUPs, parasites along other potentially harmful software applications.

SafeBytes carries a variety of features that can help you protect your PC from malware attacks and damage. A few of them are given as below:

Best AntiMalware Protection: By using a critically acclaimed malware engine, SafeBytes offers multilayered protection that is designed to catch and remove viruses and malware that are concealed deep inside your computer system. Real-Time Protection: SafeBytes gives round-the-clock protection for your computer limiting malware attacks instantly. This utility will always monitor your PC for suspicious activity and updates itself regularly to keep abreast of the latest threats. Safe Browsing: Safebytes allots all websites a unique safety score that helps you to get an idea of whether the website you’re about to visit is safe to view or known to be a phishing site. Fast Multi-threaded Scanning: SafeBytes’s virus scan engine is one of the fastest and most efficient within the industry. It's targeted scanning tremendously increases the catch rate for viruses that are embedded in various computer files. Light-weight Tool: SafeBytes is a lightweight and easy-of-use antivirus and anti-malware solution. As it uses minimal computer resources, this application leaves the computer’s power exactly where it belongs to: with you. Premium Support: You will get 24/7 technical support to quickly resolve any issue with your security tool. SafeBytes will keep your computer safe from most advanced malware threats automatically with hardly any input needed from you again. Now you may understand that this software does more than just scan and remove threats on your PC. If you’re trying to find a comprehensive anti-malware program that’s still simple enough to use, SafeBytes Anti-Malware is exactly what you will need!

Technical Details and Manual Removal (Advanced Users)

If you don’t want to use a malware removal software and prefer to get rid of CinematicFanatic manually, you may do so by going to the Windows Add/Remove Programs menu in the Control Panel and delete the offending program; in cases of web browser plug-ins, you could remove it by going to the browser’s Add-on/Extension manager. It is also recommended to factory reset your web browser settings to their default state. Lastly, check your hard drive for all of the following and clean your registry manually to get rid of leftover application entries after uninstallation. Please note that only professional users should try to manually edit the registry because removing any single critical system file leads to a serious problem or even a system crash. In addition, some malware is capable of replicating itself or preventing its deletion. It is advised that you do the removal process in Windows Safe Mode.

There are times when you encounter some issues while your Windows 10 computer. One of the errors you can encounter in the update process is the “Something went wrong, error code 0x8007042B”. This kind of error might be caused by several reasons and it could also pop up in lots of cases like upgrading to a new feature update or a new build using the Media Creation tool or Windows Update Assistant. There are times when the Windows Update error code 0x8007042B is followed by another error code like 0x2000d. Whatever the extra error code that follows, the core issue still remains the same. To resolve the problem, here are some options that could help. And while going over these troubleshooting tips, you have to keep clicking the Update button right after you carry out a troubleshooting option.

Option 1 – Try to restart the Background Intelligent Transfer Service

The Background Intelligent Transfer Service or BITS is a part of the Windows Update service and is the one that manages the background download of Windows Update, as well as scans for new updates and so on. And if Windows Update is experiencing some problems, you can try restarting BITS but make sure that you have admin privileges to do so.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “services.msc” in the field and hit Enter to open Windows Services.
• From the list of Services, look for the Background Intelligent Transfer Service and double-click on it to open Properties.
• After that, you need to set the Startup type to “Automatic (Delayed Start) and click on Apply.
• Now click the Stop button to stop BITS and then click the Start button to restart the service.
• Click OK to save the changes made and then restart your PC.

Option 2 – Try creating Windows 10 ISO media

In this option, you will have to create a Windows 10 bootable media and use it to install the latest Windows 10 version. The most user reported that this option works and the reason why it does have something to do with the Windows Update client since the Windows Updates downloaded from the regular Windows Update client seems to create issues such as the Windows Update error code 0x8007042B. However, issues like this one don’t occur when the very same Windows Updates are downloaded and installed via an ISO file. Take note that when using a Windows ISO file, you will be asked to choose what you want to do with the previous settings and apps. A lot of users opted for the “Not to keep the old Windows settings” option which has resolved the issue. So if you want to keep the previous settings then you must try to update Windows first while keeping the old settings. However, if it doesn’t work, you have to try installing the latest version of Windows without keeping the previous settings.

• Click this link and then click the Download Tool Now button.
• Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
• Now select the ISO file option in step 5.
• After that, you should now have an ISO file.
• Next, go to the location where you’ve downloaded the ISO file.
• Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
• Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either the Nothing (clean install) or the Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.

Option 3 – Run the DISM tool

You can run the DISM tool as well to help fix the error code 0x8007042B during Windows Update. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Perform a System File Checker scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the Windows Update Error 0x8007042B to appear. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow and hit Enter.

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 5 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing Windows Update Error 0x8007042B. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 6 – Contact Microsoft Support for assistance

If you’re at your wits’ end in trying to update your Windows 10 computer, you should consider contacting Microsoft Support for help as they can offer you various options that would make fixing Windows Update Error 0x8007042B a lot easier and faster.

If you suddenly encounter the SPECIAL POOL DETECTED MEMORY CORRUPTION Blue Screen error with a bug check value of “0x000000C1” while you are using your computer then it might be due to some problem with the hardware of your Windows 10 computer. According to security experts, it is most likely caused by the physical RAM which could be due to some error in the Realtek driver for Wireless USB 2.0 as well as corruption of the files inside the RAM, and so on. This kind of problem indicates that the driver wrote to an invalid section of the special pool. On the other hand, system files like the rtwlanu.sys or nvlddmkm.sys can also trigger the SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION Blue Screen error. To resolve this Blue Screen error, you can use the options provided below as reference but before you do that, make sure to create a System Restore point first. After you have that covered, proceed to the given options below.

Option 1 – Delete the settings of the Driver Verifier Manager

• Open the Driver Verifier Manager using the Start search.
• After that, select or click on the “Delete existing settings” option and then click on Finish.
• Reboot your computer and see if it fixes the Blue Screen error or not.

Option 2 – Try to update or rollback your Network driver

If you have updated the driver software as of late and you suddenly got this BSOD error, you might have to roll back the device driver – in other words, switch back to the previous working version. To do that, follow these steps:

• Tap the Win + R keys to launch the Run window and then type in the “msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• From the list of Network Drivers, look for “Realtek <Model> Wireless LAN 802.11n PCI-E NIC” and then right-click on it and select Update Driver.
• Restart your PC and see if it helped in fixing the BSOD error.

Note: If you see any of the following entries under the Network drivers, you might want to download their latest available versions from each one of their manufacturer’s websites.

• Realtek High-Definition (HD) Audio Driver
• Realtek Card Reader Driver
• Realtek Local Area Network (LAN) Driver

On the other hand, if updating the Network driver didn’t help, you can also try to roll back to its previous version.

• Open the Device Manager again and then look for Network Drivers.
• Next, select Realtek <Model> Wireless LAN 802.11n PCI-E NIC from the list of Network Drivers and then double click to open a new mini window.
• After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of the Realtek driver.
• Now restart your computer to successfully apply the changes made.

Option 3 – Try running the ChkDsk utility

You can also run the ChkDsk utility to fix the SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION Blue Screen error.

• First, open This PC and right-click on your operating system partition for Windows.
• Next, click on Properties and navigate to the Tools tab.
• Then click on Check under the Error Checking section.
• After that, a new mini window will be opened and from there click on Scan drive and let it scan your disk drive partition for any errors and then restart your computer.

Option 4 – Use the Windows Memory Diagnostics

Since the problem has something to do with the physical RAM, you need to use Windows Memory Diagnostics. To run it, refer to these steps:

• Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
• After that, it will give two options such as:
  • Restart now and check for problems (Recommended)
  • Check for problems the next time I start my computer
• Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.

Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them.

Option 5 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.