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Error 0x80070002 shows once you’re done backing up files through the Windows Backup program on a system running Windows 7, you see a notification that pops up with a message that reads something like:
“Check your backup results.
The backup completed but some files were skipped.”
You try finding out the reason and you hover over to the Options button beside the message, then you get to read the following lines:
“Check your backup results.
The backup completed but some files were skipped. View skipped files.”
Upon clicking the “View Skipped Files” option, the backup error 0x80070002 pops up on your screen and you’re left scratching your head, wondering what you’re going to do now.
There are multiple error logs that you will encounter in backup error 0x80070002 as per different conditions. The two most common cases in which this error shows up are stated below:
You will see the following message when you press “View skipped files”:
“Backup encountered a problem while backing up file C: Windows/System32/config/systemprofile. Error: (The system cannot find the file specified. (0x80070002))”
You will face this case if you have backed up a library that included custom folders that were located in your user profile.
Upon pressing “View Skipped files” you will encounter the below-mentioned messages:
“Backup encountered a problem while backing up file C:/Users<User>AppDataLocalLow. Error: (The system cannot find the file specified. (0x80070002))”
“Backup encountered a problem while backing up file C:/Users<User>Contacts. Error: (The system cannot find the file specified. (0x80070002))”
“Backup encountered a problem while backing up file C:/Users<User>Searches. Error:(The system cannot find the file specified. (0x80070002))”
You are likely to encounter any of these messages in case:
Keep in mind that all three of these folders exist due to the installation of certain programs and applications on your system.
The backup error 0x80070002 is also found to occur while using USB devices instead of storage devices. Other occurrences include the times when input/output (I/O) operations are performed on the USB device, which results in failure.
To make sure this issue is resolved, you will have to follow either one of the following solutions as appropriate to your situation:
Note: If you want to store the folder in a different place other than the folder in which it currently exists (user profile), you will need to create a new folder. In order to do so, go to the Windows Explorer menu and look up the root of the drive.
Hit “New Folder” and then choose edit to change its name. You can set it as any name for instance, “My Folders”.
You can ignore this error safely. However, if you wish not to see this error in the future during your backup operations then you will need to carry out the following steps:
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‘Error 1321. Setup cannot modify the file file_name. Verify that the file exists in your system and that you have sufficient permissions to update it.’When this error occurs you cannot roll back the installation of the Office Suite or use the Add/Remove program option to remove the installed program.
‘Sending and receiving reported error "0x80004005": The operation failed.’ ‘This message could not be sent. Try sending the message again or contact your network administrator. The client operation failed. Error is [OX80004005- 0X0004B9-OXOO501].’
“It looks like you don’t have permission to save changes to this file. Try saving a copy instead.”There are several options you can explore to resolve this error. You can try updating the Microsoft Photos app or verify the ownership of the destination folder. You can also re-register and reinstall the app. For more detailed instructions, make use of the options provided below.
Set-ExecutionPolicy Unrestricted
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}Note: In the command given, do not forget to replace the “PackageFullName” with the actual package name for the Photos app. After executing the command, it will uninstall the Photos app from your computer so you need to install it again from the Windows Store by simply looking for it. Once you found it, just click on install to start the installation process.