Special folders like music, pictures, download, videos, etc, can be placed as shortcuts in the start menu inside Windows 11 for easy access. Shortcuts will appear in the start menu on the bottom as simple glyphs. They are not present in the start menu by default so it needs to be turned ON first. If you want to place these icons in your Star menu follow this step-by-step guide and you will have them in no time.

1. Open Windows settings
2. In settings go to Personalization > Start
3. In Start click on Folders
4. On the given list of Settings, File Explorer, Documents, Downloads, Music, Pictures, Videos, Network, and Personal folder click on the switch beside them if you want them as shortcuts in the Start menu. You can choose whichever you want.
5. Close settings

You can revisit the settings menu to add more icons or remove some of them later if you wish so.

There is a built-in tool in Windows 10 the Disk Cleanup Utility which can help you restore hard disk space by removing temporary files, Thumbnails, old Windows files, Windows Upgrade logs, Delivery optimization files, and many more. However, from time to time, this built-in tool also experiences some issues. One of these issues is when it gets stuck on Windows Update Cleanup. Read on to find out what you can do in such a case. When the Disk Cleanup Utility is stuck on the Windows Update Cleanup, the process could be slow and take a long time to complete when purging the files. If this happens, click on Cancel to close the dialog box. After that, try running the Disk Cleanup Tool again as administrator and check if the files that you want to clean is still there or not. If it isn’t there, then this means that the cleanup has been done, otherwise, you need to refer to the options given below.

Option 1 – Try to manually delete the contents in the SoftwareDistribution folder

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer and then try to run Windows Update once more.

Option 2 – Try to manually delete the contents of the Windows.old folder

The Windows.old folder is the one that holds the older version of Windows when you upgrade. It comes really useful when you want to revert to the previous version of Windows 10. Thus, you can delete the Windows.old files in case the cleanup tool is stuck.

Option 3 – Try running Disk Cleanup in a Clean Boot State or Safe Mode

Another thing you can try is to restart your computer in a Clean Boot State or Safe Mode. Chances are, there are some programs that are preventing the Disk Cleanup Utility tool to run properly. After you restart your computer in a Clean Boot State or Safe Mode, try to run the Disk Cleanup tool again and then see if it now works or not.

Option 4 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing this issue. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Run the DISM tool to fix the corruption in the Component Store

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Wdf01000.sys Blue Screen error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Error Code 0x80070652 – What is it?

Error code 0x80070652 occurs when Windows users attempt to upgrade their operating system while another program is in the process of being downloaded. It may also occur due to problems related to previously failed update attempts within Window Update. When this Windows 10 upgrade occurs, Windows users fail to access the version of Windows they are attempting to download. Instead, a message box occurs stating that error code 0x80070652 has occurred on the device. If this error message is not rectified, it could give birth to other Windows 10 errors such as error code 0x80072EE2.

Solution

Error Causes

Error code 0x80070652 may result from Windows 10 users attempting to download another program while upgrading their operating system. It may also be caused by an issue related to previous installations of updates. For instance, in some cases, your previous installation of the Windows process may have been interrupted or it was simply not completed properly. This causes any other upgrade process that follows to result in error code 0x80070652.

Further Information and Manual Repair

But what can be done in such a situation to resolve the error code? Windows users have several options available. For instance, they can wait on any additional program that may be in the process of downloading to complete the process before attempting to upgrade Windows. They may also troubleshoot problems related to any failed updates or select a system restore point in which the error code was not present.

The manual repair methods Windows 10 users choose may involve any of the solutions mentioned previously. The choice is largely dependent on the user and his determination to fix the error code. However, note that automated tools or Windows repair technicians may also provide solutions to PC issues like error code 0x80070652.

Method One: Verify and Troubleshoot Failed Upgrades

Since previously failed updates within Windows Update can lead to the occurrence of error code 0x80070652, Windows 10 users will need to verify which of these failed updates occurred by checking the history section of the Windows Update tool. Once you’ve been able to verify that failed updates have occurred in the recent past, you’ll need to troubleshoot these problems to rectify the error code. Follow the instructions below to check for updates that have failed to install properly via Windows Update.

• Step one: Type Windows Update in the Search box near Start Menu
• Step two: Select Windows Update settings
• Step three: Select Update history
• Step four: Review updates from the most recent to least recent to see which updates have failed
• Step five: Click failed updates for more details and troubleshoot accordingly.

Once you’ve completed the troubleshooting of any updates which failed, proceed by rebooting your device. You may then reattempt to upgrade to the latest version of Windows 10 once no other program is in the process of being downloaded.

If the problem causing error code 0x80070652 was related to failed updates of the past, these issues will likely be resolved once you successfully troubleshoot them. However, if the error code reoccurs, apply the next manual repair solution mentioned in this article.

Method Two: Download Updates Manually via Microsoft Download Center

Another option available to users is simply downloading updates manually by visiting the official Microsoft website, specifically the Windows section which provides downloads. To successfully complete this process, ensure you look for stand-alone packages of these downloads available on the website. You will need to know the Microsoft Knowledge Base (KB) article number related to the specific update(s) which failed.

Once a Windows user has verified the KB article number of the specific update, download it from the Microsoft website, then select Run to install the update. Reboot your PC, then check Windows Update to see if you are able to successfully complete the Windows 10 upgrade.

If the upgrade fails, you may need to implement the next manual repair method as is mentioned below.

Method Three: Use Windows System Restore

One of the best options for Windows 10 users facing certain PC problems is to apply System Restore. This allows them to reset their machine for a period of time in which the problem was not present. This is known as the restore point. To apply this manual repair method, follow the steps below.

• Step one: In the search box beside the Start Menu, type System Restore
• Step two: Select Create a restore point
• Step three: Select the System Protection tab then Configure or Create
• Step four: Provide details regarding a system restore point of your choice
• Step five: Select Create, then OK.

Method Four: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

BIOS is software that is running in a chip located on your motherboard, you can enter BIOS usually by hitting DEL once the computer is turned ON but this sometimes varies and it depends solely on the motherboard manufacturer. Inside BIOS you can configure your computer components and set up some other important things including passwords for BIOS itself or for the entire system. Password itself is meant to protect access to BIOS from other non-technical users or to prevent access to the system from other people if for example computer is in one household and you would like to be the only one having access to it. However, passwords can be forgotten, and sometimes you can even purchase a second-hand computer with a password on it. In this guide, we will lead you through ways on how to remove your BIOS password so you can regain access to your BIOS settings.

1. Use Manufacturers master password

   Most motherboard manufacturers have built-in a couple of master passwords for BIOS access. If your motherboard has one you can easily find it on the manufacturer's website. Use the master password and remove other passwords inside BIOS, save and exit.

2. Remove CMOS battery

   If you could not find the manufacturer's master password or your motherboard model does not have one remove the CMOS battery to reset BIOS. Note that this method will reset the whole BIOS not only the password. Open on side of your computer casing and locate the round battery on it, do not worry, there is only one battery so you can not make mistake. Remove the battery and leave it outside for around 20 to 30 minutes then place it back as it was, CMOS is reset now and you can access BIOS.

3. Reset BIOS via jumper

   If you want to remove only the password and do not touch other BIOS setting you can locate the BIOS password reset jumper. How the location of this jumper and position is different from the motherboard to motherboard we can not cover them all here and it is advisable to read the manual or find information on the official manufacturer's website.

If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

Computers viruses, worms, ransomware, etc. are kinds of malicious software that no user should take lightly. On several occasions, we have touched upon security steps that each user should take in order to protect its identity and data. Sadly sometimes even when all precautions are taken some malware can still slip through and wreak havoc. Today we are looking at some of the worst or the best, depending on your view that has indeed wreaked plenty of havoc.

10 worst computer viruses in history

In the list of the 10 most famous computer viruses below, we show the costs, dates, reach, and other key facts. First a note about terms: we use the words “virus” and “worm” interchangeably because most readers search for them that way. But there’s a subtle difference that we explain after the list.

1. Mydoom – $38 billion

The worst computer virus outbreak in history, Mydoom caused estimated damage of $38 billion in 2004, but its inflation-adjusted cost is actually $52.2 billion. Also known as Novarg, this malware is technically a “worm,” spread by mass emailing. At one point, the Mydoom virus was responsible for 25% of all emails sent. Mydoom scraped addresses from infected machines, then sent copies of itself to those addresses. It also roped those infected machines into a web of computers called a botnet that performed distributed denial of service (DDoS) attacks. These attacks were intended to shut down a target website or server. Mydoom is still around today, generating 1% of all phishing emails. That’s no small feat considering the 3.4 billion phishing emails sent each day. By that figure, Mydoom has taken on a life of its own, infecting enough poorly-protected machines to send 1.2 billion copies of itself per year, 16 years after its creation. Though a $250,000 reward was offered, the developer of this dangerous computer worm was never caught. Wondering what makes the world’s most secure computers so safe? See the Tech@Work guide: Upgrade to the World's Most Secure and Manageable PC

2. Sobig – $30 billion

The 2003 Sobig computer virus is actually another worm. It is second only to the Mydoom virus in its scope. The $30 billion figure is a worldwide total, including Canada, the U.K., the U.S., mainland Europe, and Asia. Several versions of the worm were released in quick succession, named Sobig.A through Sobig.F, with Sobig.F being the most damaging. This cybercriminal program masqueraded as legitimate computer software attached to emails. It disrupted ticketing at Air Canada and interfered with countless other businesses. Despite its widespread damage, the creator of the successful bug was never caught.

3. Klez – $19.8 billion

Klez is a close third on the list of the worst computer viruses ever created. With nearly $20 billion in estimated damages, it infected about 7.2% of all computers in 2001, or 7 million PCs. The Klez worm sent fake emails, spoofed recognized senders and, among other things, attempted to deactivate other viruses. As with other viruses and worms, Klez was released in several variants. It infected files, copied itself, and spread throughout each victim’s network. It hung around for years, with each version more destructive than the last. Windows has come a long way since most of the computer viruses on this list hit the web. Thankfully, built-in protection with Microsoft Defender is always on the watch.

4. ILOVEYOU – $15 billion

The year 2000’s ILOVEYOU virus worked by sending a bogus “love letter” that looked like a harmless text file. Like Mydoom, this attacker sent copies of itself to every email address in the infected machine’s contact list. Shortly after its May 4 release, it had spread to more than 10 million PCs. The virus was created by a college student in the Philippines named Onel de Guzman. Lacking funds, he wrote the virus to steal passwords so he could log into online services he wanted to use for free. He reportedly had no idea how far his creation would spread. This virus is also known as Loveletter. Need to up your remote work security game before there’s another entry on the list of most deadly computer viruses? See our guide: How to Work Remotely and Securely

5. WannaCry – $4 billion

The 2017 WannaCry computer virus is ransomware, a virus that takes over your computer (or cloud files) and holds them hostage. The WannaCry ransomware ripped through computers in 150 countries, causing massive productivity losses as businesses, hospitals, and government organizations that didn’t pay were forced to rebuild systems from scratch. The malware raged like wildfire through 200,000 computers worldwide. It stopped when a 22-year-old security researcher in the U.K. found a way to turn it off. Computers with out-of-date operating systems were hit especially hard. That’s why security experts always recommend updating your systems frequently.

Ransomware strikes again

In September 2020, one of the potentially largest computer virus attacks in medical history hit Universal Health Services. The U.S. hospital chain, which has more than 400 locations, was reportedly struck by damaging ransomware. The attack forced the cancellation of surgeries and made healthcare workers switch to paper records.

6. Zeus – $3 billion

The Zeus computer virus is an online theft tool that hit the web in 2007. A whitepaper by Unisys three years later estimated that it was behind 44% of all banking malware attacks. By then, it had breached 88% of all Fortune 500 companies, 2,500 organizations total, and 76,000 computers in 196 countries. The Zeus botnet was a group of programs that worked together to take over machines for a remote “bot master.” It originated in Eastern Europe and was used to transfer money to secret bank accounts. More than 100 members of the crime ring behind the virus, mostly in the U.S., were arrested in 2010. It’s not as prominent today, but some of the virus’ source code lives on in newer botnet viruses and worms. Zeus caused documented damage of $100 million. But the real cost in terms of lost productivity, removal, and undocumented theft is undoubtedly much higher. A $3 billion estimate, adjusted for inflation, puts this virus at a cost of $3.7 billion in today’s dollars.

7. Code Red – $2.4 billion

First observed in 2001, the Code Red computer virus was yet another worm that penetrated 975,000 hosts. It displayed the words “Hacked by Chinese!” across infected web pages, and it ran entirely in each machine’s memory. In most cases it left no trace in hard drives or other storage. Financial costs are pegged at $2.4 billion. The virus attacked websites of infected computers and delivered a distributed denial of service (DDoS) attack on the U.S. White House’s website, www.whitehouse.gov. In fact, the White House had to change its IP address to defend against Cod Red. Can your printer get a virus? See our cool infographic: The State of Printer Security

8. Slammer – $1.2 billion

The SQL Slammer worm cost an estimated $750 million across 200,000 computer users in 2003. This computer virus randomly selected IP addresses, exploiting vulnerabilities and sending itself on to other machines. It used these victim machines to launch a DDoS attack on several internet hosts, significantly slowing internet traffic. The Slammer worm hit banks in the U.S. and Canada especially hard, taking ATMs offline in many locations. Customers of Toronto’s Imperial Bank of Commerce found themselves unable to access funds. The attack reared its ugly head again in 2016, launching from IP addresses in Ukraine, China, and Mexico.

9. CryptoLocker – $665 million

Thankfully, ransomware attacks like the 2013 CryptoLocker virus have dipped since their 2017 peak. This malware attacked upwards of 250,000 machines by encrypting their files. It displayed a red ransom note informing users that “your important files encryption produced on this computer.” A payment window accompanied the note. The virus’ creators used a worm called the Gameover Zeus botnet to make and send copies of the CryptoLocker virus. According to a report by security firm Sophos, the average ransomware attack costs a business $133,000. If we estimate that CryptoLocker hit 5,000 companies, that would put its total cost at $665 million. Where will cybersecurity go next? See our guide: The Future of Cybersecurity

10. Sasser – $500 million

The Sasser worm was written by a 17-year-old German computer science student named Sven Jaschan. He was arrested at the age of 18 in 2004 after a $250,000 bounty was posted for the computer virus’ creator. A friend of Jaschan’s tipped authorities that the youth had penned not only the Sasser worm but also the damaging Netsky.AC attack. Jaschan was given a suspended sentence after it was found he was a minor when he wrote the malware. The Sasser worm crashed millions of PCs, and though some reports put damages at $18 billion, the relatively low infection rate suggests a more likely cost of $500 million. Other notable viruses The top 10 worst computer viruses above are just the ugly tip of a gargantuan digital iceberg. With a million new malware programs popping up every 3 years, we may miss the forest for a few outstanding trees. Here are just a few more viruses that have wreaked havoc over the years: Mimail: This worm tried to harvest data from infected machines to launch a string of DDoS attacks, but was relatively easy to remove. Yaha: Yet another worm with several variants, thought to be the result of a cyber-war between Pakistan and India. Swen: Written in C++, the Swen computer worm disguised itself to look like a 2003 OS update. Its financial cost has been pegged at $10.4 billion, but not reliably. Storm Worm: This worm showed up in 2007 and attacked millions of computers with an email about approaching bad weather. Tanatos/Bugbear: A 2002 keylogger virus that targeted financial institutions and spread to 150 countries. Sircam: A computer worm from 2001 that used counterfeit emails with the subject line, “I send you this file in order to have your advice.” Explorezip: This worm used fake emails to spread to every machine on thousands of local networks. Melissa: The most dangerous computer virus in 1999, Melissa sent copies of itself that looked like NSFW pics. The U.S. FBI estimated cleanup and repair costs at $80 million. Flashback: A Mac-only virus, Flashback infected over 600,000 Macs in 2012 and even infected Apple’s home base in Cupertino, Calif. In 2020, there’s now more malware on Macs than on PCs. Conficker: This 2009 virus still infects many legacy systems and could do significant damage if it ever activates. Stuxnet: This worm is reported to have destroyed Iranian nuclear centrifuges by sending damaging instructions.

The Photos app in Windows 10 is the default photo viewer. However, there are times when it might encounter some problems while you use it. One of these problems in the Photos app reported recently is where users try to export or share the images and videos from the app but weren’t successful in doing so. This can be really quite a hassle in opening images on your computer, especially since the Photos app is the default photo viewer in Windows 10 and if you don’t have any other photo viewer app installed. This kind of problem in the Photos app can be noticed when you try to use the “Remix” function for both photos and videos. In other words, this problem can occur with just pictures, videos, as well as a combination of both. So if you are trying to watch a video using this app, then you wouldn’t be able to play it. In such a case, the only thing you can hear is the audio but you wouldn’t see anything except for a hazy purple screen that has not export or share option. There are several possible causes for this problem and it could be fixed by updating the display driver/graphics driver or disabling the hardware-accelerated video encoding. You could also try updating or resetting or reinstalling the Photos app. For more details, follow each one of the suggestions provided below.

Option 1 – Try to update the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Option 2 – Try disabling the hardware-accelerated video encoding

The next thing you can do to fix the problem is to disable the hardware-accelerated video encoding in your computer. To do that, follow these steps:

• Open the Photos app and click on the visible three dots located in the upper right corner of the app and then select Settings.
• From there, you should see the version number of the app in the “About this app” section. So if your app is version 2018.18071.****0.0 or greater, you should see the Video section which has a toggle button.
• Turn that toggle button off to disable hardware-accelerated video encoding in the Photos app. This should fix the problem, if not, simply follow the next given options below.

Option 3 – Try to update the Microsoft Photos app

• Open the Microsoft Store and click on the three horizontal dots for the menu located on the top right portion of the window to see the options.
• Next, select Downloads and updates and then click the Get updates button in the top right. This will install any pending updates for all the apps including the Microsoft Photos app using the Microsoft Store.

Option 4 – Try resetting the Photos app

• To get started in resetting the Photos app, open the Windows 10 Settings.
• Then go to Apps > Apps & features.
• After that, scroll down until you see the Photos app option – click on it and open its Advanced options.
• From there, you will see the Reset button, click on it and click and then click on it once more to confirm.

Note: The process may take a couple of minutes to complete. Once it’s done, open the pictures again using the Photos app.

Option 5 – Try reinstalling the Photos app

If none of the options given above worked, then you might want to consider reinstalling the Photos app. Unlike what most users think, it isn’t really that hard reinstalling preinstalled apps as you have the Windows PowerShell for that. To use this program in reinstalling the Photos app, follow these steps:

• Open the Windows PowerShell program with admin privileges and key in the following command:

Set-ExecutionPolicy Unrestricted

• After that, execute this second command to re-register and reinstall the Microsoft Photos app.

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

Note: In the command given, do not forget to replace the “PackageFullName” with the actual package name for the Photos app. After executing the command, it will uninstall the Photos app from your computer so you need to install it again from the Windows Store by simply looking for it. Once you found it, just click on install to start the installation process.

If you encounter an error saying, “Invalid file handle” when you try to rename, copy, delete a file or other operations in your Windows 10 computer, then read on as this post will guide you in what you can do to fix it. This kind of error pops up when the operating system tries to carry out an operation on a folder or file using the following words:

CON, PRN, AUX, NUL, COM1, COM2, COM3, COM4, COM5, COM6, COM7, COM8, COM9, LPT1, LPT2, LPT3, LPT4, LPT5, LPT6, LPT7, LPT8, and LPT9

When you rename or create a folder or file using the reserved words given above, you could encounter an error that says, “The specified device name is invalid”. This occurs since these words are Windows system reserved words that you can’t use, unlike any other words. Thus, if you have a folder or file which contains any of the reserved words on another computer that runs a non-Windows operating system and you try to copy or rename it Windows, then it’s no wonder why you’re getting this error message. In such cases, you can always click on the Skip button to stop the operation. However, if there are various folders or files, you can just use the Command Prompt to carry out the task. All it takes is a simple command that will get rid of the folder as well as the files in it. How? Refer to the instructions given below. Step 1: Tap the Win + R keys to open the Run utility. Step 2: Next, type “cmd” in the field and then tap Enter to open Command Prompt. Step 3: After opening Command Prompt, execute the following command:

rd \.file-folder-path /S /Q

Note: The “rd” command will remove the directory or the folder while the “\.” command will select the current computer. The “/S” command, on the other hand, helps you in removing all the sub-directories and the files that are in the CON folder. The “/Q” command is not really mandatory since it helps you remove everything silently without any confirmation message. For example, if you have a folder named “CON” located on your Desktop, the path will be like this “C:/Users/<username>/Desktop/CON”. In this case, the command should be like this:

rd \.C:Users<username>DesktopCON /S /Q

However, if the error pops up for a whole different reason, you could use the following command instead to remove the reparse point extended functionality. Once you’ve entered the given command below, you should now be able to delete the file.

FSUTIL reparsepoint delete C:Users<username>DesktopFileName DEL C:Users<username>DesktopFileName

Error Code 0x80d02002? - What Is It?

Error Code 0x80d02002 is one of the common errors encountered by Windows users upgrading to Windows 10 or installing new Windows updates. This error results in program lock-ups, system crashes, and freezes, or slow PC performance. It can also cause possible loss of private data on your device.

Some of the common error messages involving Error Code 0x80d02002 include:

• Something went wrong, Please try again later. Windows update error dt_000 – 0x80d02002
• Error(s) found: Code 0x80d02002 Windows update encountered an unknown error. Windows update ran into a problem.
• Windows Update Cannot Check For Updates – 0x80d02002
• 0x80d02002 – Windows could not search for new updates. An error occurred while checking for new updates for your computer. Some updates were not installed.
• There were some problems installing updates, but we’ll try again later If you keep seeing this and want to search the web or contact support for information, this may help – 0x80d02002

While upgrading to Windows 10, depending on the state of your computer, you might encounter other error messages, including error code 0xc000021a. 

Solution

Error Causes

Error Code 0x80d02002 normally occurs when a user updates their system, upgrades to Windows 10 from Windows 7 or Windows 8/8.1, or installs new Windows updates. There are several reasons why this error happens which includes:

• Internet connection problems
• Blocked system ports
• Conflict on system level

Further Information and Manual Repair

In trying to fix Error Code 0x80d02002, you can employ manual repair methods to effectively and efficiently solve the issue. However, keep in mind that one tiny error made in using the command prompt can result in data loss or put your computer in a no-boot situation. In such cases, you can seek help from a Windows professional or consider using an automated tool whenever necessary.

You can try doing the following manual repair methods in an attempt to fix Error Code 0x80d02002:

Method One: Reset Windows Update Components

In trying to fix Error Code 0x80d02002, you may try resetting manually and check the Windows update components by doing the following steps:

1. Right-click on the Start button then select Command Prompt (Admin) from the list to open a Command Prompt window.
2. Once the Command Prompt window appears, type or copy and paste the following commands all at once then hit Enter:

net stop wuauserv net stop cryptSvc net stop bits net stop msiserver ren C:WindowsSoftwareDistribution SoftwareDistribution.old ren C:WindowsSystem32catroot2 catroot2.old net start wuauserv net start cryptSvc net start bits net start msiserver pause

3. Exit the Command Prompt then check if the issue is resolved.

Method Two: Check If The Region Is Correct

1. On the Start screen, type Region. Afterward, click on Settings then hit
2. Under the Format tab, choose English (United Kingdom).
3. Select Language Preferences then click on Add a language. Afterward, add “your language.”
4. After you’ve added your preferred language, choose it then click on Move Up to make it the first language. Close now the Language window.
5. On the Region window, select Additional Settings and see if the values are the same.
6. Select the Location tab then change the Home Location to “your country,” then hit

Method Three: Perform an SFC Scan

Check if there are system files that need to be repaired by running an SFC Scan. Follow the steps below:

1. Type CMD in the search bar then right-clicks on it. Select Run as Administrator. This will open a Command Prompt window in elevated mode.
2. In the next window, select
3. Once the Command Prompt window appears, type the command: sfc /scannow
4. Leave the Command Prompt window open and wait for the process to complete. This might take a while depending on how fast or slow your device is.
5. When everything’s fine, the message saying “Windows Resource Protection did not find any integrity violations” will appear.

 Method Four: Disable Skype or Antivirus

There are times when Skype or your installed antivirus can conflict in updating your system. You can disable first your antivirus or Skype as you update your system and enable them once again when you successfully update your system.

Method Five: Download A Powerful Automated Tool 

Can’t seem to put up with the long and technical manual repair process? You can still fix this error by downloading and installing a powerful automated tool that will surely get the job done in a jiffy!

This post will guide you in fixing the “Communication with service process failed” error in Windows 10. This error is related to the Intel Driver and Support Assistant application. Although this error does not reportedly cause any loss of functionality in the computer, however, it still indicates that there is something wrong with some of your driver modules. Intel has taken a bold step and combined its older modules into this new application (Intel Driver and Support Assistant) recently. This application enables users to scan their computers for any available updates from Intel. This is the main application of Intel and provides users a way to update their driver software automatically instead of manually updating it. However, with the recent reports submitted by some users, it seems that something is wrong with this application, and users to have to deal with the “Communication with service process failed” error. This error might be caused by several reasons, for one, it could be that the application is corrupted or incomplete in its nature which is possible since this is still a developing and newly released app. It could also be that there are other utilities or modules that conflict with the Intel software. Whichever the reason may be, you can try out the options given below to resolve the problem but before you proceed, make sure that you have an administrator account as well as an active and stable internet connection.

Option 1 – Disable DSATray in Startup

If you receive this error message every time you start your computer then this means that the application is not able to launch properly. Like pointed out, it could be that it is still incomplete in nature or it conflicts with other applications. Thus, you can try to disable the service from the startup and check if it fixes the problem.

• Tap the Win + R keys to open the Run dialog box.
• Then type “taskmgr” in the field and hit Enter to open the Task Manager.
• After that, go to the Startup tab and look for the Intel Driver and Support Assistant app.
• Right-click on the app and select Disable.
• Restart your PC and check if the error is now fixed or not

Option 2 – Reinstall the Intel Driver and Support Assistant

If the first option did not work, you can try reinstalling the Intel Driver and Support Assistant app. To do so, follow these steps:

• In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
• After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
• From there, look for Intel Driver and Support Assistant and select it and then uninstall it.
• After you have the app uninstalled, open your browser and go to Intel’s official website. From there, download the driver utility manually.
• Once the download is finished, right-click on it and select “Run as administrator” and install the app on your PC with elevated access.
• Restart your PC and then check if the error is now fixed.

If you are frequently experiencing slow loading of folders in your Windows 10 computer, Downloads folder for instance, then you’ve come to the right place as this post will help you resolve such issue. Slow loading of folders is a common problem faced by many users even when they are using the latest hardware like SSDs. So if you experience the same thing, be it with the Downloads folder or other folders on your computer, there is a way to resolve that issue and make the folder load faster. Slow-loading means when you attempt to open the folder, it takes a couple of seconds before it displays its contents. In such cases, you’ll see a green loading address bar that says “Working on it” which can get quite annoying especially if you are in a hurry. And if you notice that this only happens in the Downloads folder, there certainly is something wrong. This kind of problem can occur on SSDs and normal hard drives. The main reason behind the occurrence of this problem is that the folder may have been optimized for viewing photos or other media formats which is why it takes quite longer than usual to load all the files and their thumbnails. However, since the Downloads folder usually contains all kinds of files like documents, zip files, audio/video files, etc. there is no need to optimize this folder for media files only because doing so is only going to make the Windows File Explorer slow in loading the folder’s contents and thumbnails which does not exist for many files.

Option 1 – Configure the Downloads folder

• Right-click on the Downloads folder or the folder you’re having trouble opening.
• Then click on Properties and go to the Customize tab.
• After that, click on the “Optimize this folder for” option in the drop-down menu.
• Next, select General items from the drop-down which might have been set by default to Pictures or Video.
• You also have the option to apply this template to all the subfolders, that is if your folder has any subfolders.
• Now apply the settings and restart Windows Explorer.

Note: Once you’ve completed the steps above, it should now make the folder content display a lot faster than before. Now try to open the Downloads folder which would not take much time as you will see the changes right away.

Option 2 – Run CHKDSK to check your disk for errors

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. This error check utility can help with several issues in the system including File System Error -2147219196.

• Tap the Win + S keys to open the Search box.
• Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
• After opening an elevated command prompt, copy and paste the following command and hit Enter:

chkdsk /r /f

• Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
• If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
• After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
• Wait until the process is completed and then restart your computer.
• Once your computer has restarted, try accessing the file and check if the error persists.