If you encounter the CLOCK_WATCHDOG_TIMEOUT Blue Screen of Death error while using your Windows 10 computer then it is most likely caused by a specified processor which is not processing interrupts. This occurs when the processor is deadlocked or nonresponsive. Specifically, this kind of Stop error occurs when the processor is having a hard time with the cooperation of its threads and cores. The threads are the tasks performed by cores and some cores can have many threads at the same time. And this is where the problem begins – one thread is waiting for an adequate response from another thread or one kernel is waiting for a response from another kernel and those responses are not coming. In other words, when the processor is unable to continue the processing of tasks since its resources are occupied and are interdependent to get free, such a state is called Deadlock. The CLOCK WATCHDOG TIMEOUT bug check has a value of 0x00000101 which means that an expected clock interrupt on a secondary processor, in a multiprocessor system, was not received within the allocated interval. To troubleshoot the problem, you can check out the possible fixes provided below but before you proceed, make sure that you boot your computer into Safe Mode with Networking only.

Option 1 – Undo or disable overclocking if you have overclocked your system

• Go to the Start Menu and open Settings.
• Next, select Update and Security and go to the Recover tab.
• From there, click on Restart now in Advanced startup. This will restart your computer.
• Once you’re in the Advanced startup, go to Troubleshoot and then select the Advanced Options.
• From there, select the UEFU Firmware Settings.
• Now click on Restart. Once your computer has restarted, it will automatically open BIOS.
• From the BIOS, go to the Advanced tab and navigate to Performance and then look for Overclocking.
• Once you’ve found Overclocking, make sure that it is disabled. If it’s not, then disable it and then save the changes made by tapping the F10 key.
• Start your computer normally and check if the CLOCK_WATCHDOG_TIMEOUT 0x00000101 error is now fixed.

Option 2 – Try running the Memory Diagnostic Tool

The Memory Diagnostic tool in windows can help resolve the CLOCK_WATCHDOG_TIMEOUT 0x00000101 Blue Screen error by checking and automatically fixing any memory-based issues. To run it, refer to these steps:

• Tap the Win + R keys to open Run and type mdsched.exe and hit Enter to open the Windows Memory Diagnostic Tool.
• After that, it will give two options such as:
  • Restart now and check for problems (Recommended)
  • Check for problems the next time I start my computer
• Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.

Option 3 – Try to rollback, update or disable drivers

The next thing you can do to fix the CLOCK_WATCHDOG_TIMEOUT 0x00000101 Stop error is to roll back, or update, or disable device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 4 – Try running the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like CLOCK_WATCHDOG_TIMEOUT 0x00000101. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 5 – Try to disconnect or disable newly installed hardware

In this option, you will have to disable or remove the hardware you’ve just installed recently since external devices could be the one that’s causing the Blue Screen of Death error to appear. To do that, just disconnect any external device that’s connected to your computer physically and then check if it fixes the CLOCK_WATCHDOG_TIMEOUT Blue Screen error.

Option 6 – Troubleshoot the BSOD error in Clean Boot State

You can also troubleshoot the Blue Screen error in a Clean Boot state. There are times when third-party applications cause BSOD errors. Putting your computer in this state can help you identify which program is the culprit and thus isolates the problem. In a Clean Boot state, your computer will start using only the pre-selected minimal set of drivers and startup programs. Note that you have to disable and enable one process at a time.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And to configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 7 – Try to update the BIOS

Updating the BIOS can help you fix the CLOCK_WATCHDOG_TIMEOUT BSOD error but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msinfo32” in the field and press Enter to open System Information.
• From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
• After that, you should see the developer and version of the BIOS installed on your PC.
• Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
• If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
• Now double click on the downloaded file and install the new BIOS version on your computer.
• Now restart your computer to apply the changes made.

The printer can stop working for many various reasons, some of them are however tied to the printer driver itself. In this guide, we will address issues and provide you with advice on how to get your printer back in working order in no time. All of that being said let us fix your Printer driver issue.

1. Check to see if the printer is plugged and that it has toner or colors and paper in the tray

   The simplest solutions are the best ones, and most of the time simplest issues are overlooked. To eliminate any basic issues check the printer cable does it has paper in the tray and check the status of toner or colors in it.

2. Check if Windows troubleshooter will resolve the issue

   Bring up settings and choose devices, under devices click on printers and scanners. On the far right top, you have a link to start the troubleshooter, click on it. Windows built-in tools could resolve issues and fix them for you. If by any chance Windows is not able to find or resolve issues move to the next step.

3. Check if the Device Manager is reporting an error and update the driver

   If the hardware is functioning properly then the issue might be in Windows not detecting device or driver malfunction. In any case, the Device Manager will be the one who will report this problem. In order to check to see if the driver is properly working press ⊞ WINDOWS + X to open the hidden start menu. Once it opens, click on Device Manager to open it, If you have a driver device error inside Windows, you should see it immediately when entering the Device Manager, it will have a yellow exclamation mark beside it. Right-click on it and choose update driver.

4. Reinstall driver

   If driver update failed or you already have the latest drivers, reinstalling them could fix the issue since drivers might have corrupted during installation of some update or application. Follow steps from point 3 to get to the driver in Device Manager, then right-click on it but instead of update choose to uninstall. Reboot Windows once the driver is uninstalled and Windows will install a new one automatically. If you do not want to update drivers automatically install the latest driver for your device, then reboot.

5. Check Windows update

   Check to see if the latest Windows update is installed, update your Windows if needed

6. Fix driver issue with DRIVERFIX

   If everything else fails, get DRIVERFIX, a premium solution for your PC issues, and fix driver errors.

As you probably know, Windows 10 does not offer lots of choices for its Regional settings depending on where you are and what locale you work with or belong to. The standard region settings for Windows 10 allow users to select one set of formats for the calendar and more. However, this has somewhat changed in the Windows 10 v1809. If you don’t want such a change, you can just override the default regional format settings in the Windows 10 Improved local experience. So in this post, you will be guided on how you can do such a thing. Follow the given instructions below to override the default Regional Format settings in Windows 10. Step 1: Go to Settings > Time and Language > Region. Step 2: From there, the default region is what Windows and apps might use to provide you with local content. However, this won’t be much of use if you work for a different locale and need to have different format settings like Calendar, Dates, Times, Currency, and First day of the week, all of which you can modify under the Regional format. Step 3: You need not reboot your Windows 10 computer after changing. On the other hand, some of the apps will have to close and launch again in order to apply the new format. Thus, if you need to use apps that are of different locales, you will only see the changes after you re-launch the app. Note: You can also select a different language that makes more sense to you. In other words, if you prefer more common words to standard words for your Windows 10 computer, then this is definitely the way to do it. This local format will be used for messages, menus, navigation, settings, and other topics. Step 4: Look for a link that says “Add a Windows display language with local experience packs” under Languages. In case you don’t know, Local Experience Packs are Microsoft Store apps that deliver Windows display language quality improvements. So once you click the link, it will download the packs from the Microsoft Store. In addition, Windows has already begun using AI or Artificial Intelligence as well as neural network-based Machine Learning for Windows localization. And as the number increase, the Machine language improvements and feedback from users will help in making the translations a lot better and make them available to even more languages. All in all, it’s pretty much an interesting and a good move for Microsoft as the demands for topics and machines to be available in local languages have been increasing for the past couple of years.

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Repair Error 0x00000024

What is Error 0x00000024?

Error 0x00000024 can be seen when you start up and a screen comes up asking which mode you would startup in. Regardless of the mode you select, it leads up to the Windows screen with the loading bar and your computer crashes from there onwards. When you press F8 in order to select the “Disable Automatic Restart On System Failure” option, that is when this error shows up:

ST0P 0X00000024 (x00190203, 0x82700550, 0xc000012, 0x00000000)

Due to this error, both Safe and Normal modes become inaccessible.

Solution

Error Causes

If you’re having this error then it is the indication of an issue with the file NTFS.sys. Further, there might also be problems with the IRP (Interrupt Request Packet) or the disk may have been corrupted. There are multiple other causes of this error, including heavy fragmentation of your hard drive or problems caused by your antivirus software.

Further Information and Manual Repair

First and foremost, you are suggested to run Chkdsk. In order to do this, you have to enter your BIOS and select CDROM as your primary booting device. Now follow the below-mentioned steps:

1. Insert your Windows XP installation CD into the CDROM and reboot your PC.
2. Press any key to proceed with the boot from CD when you are prompted to do so.
3. When the Windows XP setup menu shows up, hit the “R” key to proceed with repairing Windows.
4. If there is only one Windows installed on your computer then hit the “1” key and proceed by pressing enter. If there are more than two Windows then hit the number which is associated (according to the screen you are viewing) to the Windows you want to repair. Usually, this is C:/Windows and associated with “1” but if that is not the case then you should simply press the number that corresponds with the windows you want to repair and proceed.
5. Now, you will see a screen that prompts you to enter your administrator password. Most people don’t have an admin password and in that case, you should simply hit enter and you’d be good to go. If you do have an administrator password, however, then you should type it in, hit enter, and proceed.
6. When the DOS prompt shows up, type in chkdsk/f and hit return.

If you see no improvement in solving Error 0x00000024, and the problem keeps persisting, then you should start over. But this time you should type sfc/scannow instead of chkdsk/f and hit return. There are a few other complex methods that you can try as well but this is the most recommended procedure as it is easier, quicker, and most likely to fix the error.[/vc_column_text][/vc_column][/vc_row]

If you are running Windows Update on your Windows 10 computer and you suddenly encounter error code 0x8000FFFF, E_UNEXPECTED – Unexpected failure then read on as this post will give you a couple of suggestions to resolve this problem. Note that you can encounter this error not only on Windows Update but also on Microsoft Store apps at times. Follow the options given below to fix error code 0x8000FFFF, E_UNEXPECTED – Unexpected failure error on your Windows 10 PC.

Option 1 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

• Right-click on the start button and click on Command Prompt (administrator).
• Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
• Now restart your PC and afterward, try opening Microsoft Store again.

Option 2 – Check the Cryptographic Service

• Tap the Win + R keys to open the Run dialog box.
• Next, type “services.msc” in the field and hit Enter or click OK to open Services.
• From the list of Services, look for the Cryptographic Service. Then right-click on it and select Properties from the context menu.
• After that, check if the service is started by checking the Service status. If it is started, click on the Stop button to stop the service and if it is already stopped, leave it as it is, at least for now.
• Next, make sure that the Startup type menu in the Service’s properties is set to Automatic before you go on.
• Now confirm any dialog boxes that may appear as you set the Startup type and then click on the Start button located in the middle before you exit Properties.

Option 3 – Delete the contents in the Software Distribution folder and Catroot2 folder

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 4 – Check the Root Permissions

You might also want to check the permissions on the root of C: and make sure that “BUILTINUsers have read access because if it doesn’t, then no wonder why you’re getting the error code 0x8000FFFF.

Option 5 – Try to use the Media Creation tool

The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.

• After making the bootable drive, you need to plug it into your computer and then reboot.
• Next, tap the F10 or Esc key to open the boot options.
• Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.

Option 6 – Try installing the updates in a Clean Boot State

It could be that some third-party application is the one that’s causing the problem so it’s best if you put your computer in a Clean Boot state. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows app again.

Note: If you are able to install the app without any trouble at all then it means that the error is caused by some third-party application in your computer. You need to look for the culprit and uninstall it once you found it.

Option 7 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x8000FFFF. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

I often switch between my desktop speakers and headphones and because of this I very often use the volume adjustment bar to adjust sound levels so it is not too loud and each time when I set it I get annoying BEEP at the end. Now personally this might not bother you and you might want to leave it since it can be a useful feature to tell you how much volume is loud but if you are adjusting multiple times volume during the say it can become really frustrating to hear it each time, especially when switching to headphones and it beeps into your ears. In this guide, I will show you how to remove the beep so it is not heard anymore when you adjust the volume. Please know that beep is part of the Windows sound scheme and you can either remove specific sound with a completely silent wave or just turn off all windows alert sounds.

• Open Windows settings and go to system > sound
• in system sound, go to the right part of the screen and click on the sound control panel
• In the sound control panel click on the Sounds tab
• In the sounds, tab click on the drop-down menu under the sound scheme and choose no sounds.

There you go! You have successfully removed annoying BEEP each time you adjust the volume in Windows 10

There is a lot of high resource utilization by any process that slows down a Windows operating system and one of the services that could cause such a thing is the utcsvc.exe process. This particular process at times can cause high CPU and disk usage. So if you are currently facing this problem, read on as this post will guide you on how you can resolve the problem. UTC which stands for Universal Telemetry Client is a software that runs a service named Diagnostic Tracking Service or DiagTrak. This service is used by Microsoft to collect customer feedback, analyze customer’s problems, and push resolution via updates in order to make the Windows 10 operating system better. This service is an executable file that could be translated to Service Host and even though the process does not usually cause problems, there are actually times when it does especially if it results in high resource utilization. In such cases, you might want to consider disabling it to fix its high CPU and disk usage.

According to Microsoft:

“We collect information about you, your devices, applications and networks, and your use of those devices, applications, and networks. Examples of data we collect include your name, email address, preferences, and interests; browsing, search and file history; phone call and SMS data; device configuration and sensor data; and application usage.”

There are several ways you can disable the utcsvc.exe process. You can disable it using the Service Manager, Registry Editor, and Group Policy Editor. For more details, refer to the instructions laid out below.

Option 1 – Disable the Connected User Experience & Telemetry Service via Service Manager

Note that this option is for standalone systems, so if you’re not using one, refer to the next given options below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “services.msc” in the field and tap Enter or click OK to open the Services Manager.
• From the given list of services, look for the Connected User Experience service. Once you found it, click on it and you’ll see its description which states:

“The Connected User Experiences and Telemetry service enables features that support in-application and connected user experiences. Additionally, this service manages the event-driven collection and transmission of diagnostic and usage information (used to improve the experience and quality of the Windows Platform) when the diagnostics and usage privacy option settings are enabled under Feedback and Diagnostics.”

• Next, right-click on it and select Properties.
• Now, change its Startup Type to Disabled and click on the Apply and OK buttons to save the changes made.

Option 2 – Disable the Connected User Experience & Telemetry Service via Registry Editor

• Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and click OK to open the Registry Editor.
• Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsDataCollection
• After that, right-click on the folder named “DataCollection” and select New > DWORD (32-bit) Value.
• Now name the new value “AllowTelemetry” and make sure that its Value data is “0” and then click on OK to save the changes made.
• Restart your computer.

Option 3 – Disable the Connected User Experience & Telemetry Service via Group Policy Editor

If you have to disable the service related to the Universal Telemetry Client for company-managed systems, then you can do that using the Group Policy Editor.

• Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
• Next, navigate to this path: Computer Configuration > Administrative Templates > Windows Components> Data Collection and Preview Build
• After that, double-click on Data Collection and Preview Build to open its settings.
• From there, look for the “Allow Telemetry” item and double click on it to open its Properties.
• Next, set the radio button to Disabled and then click on the Apply button to save the changes made.
• Restart your computer.

Option 4 – Run the Hardware and Devices Troubleshooter or the Performance Troubleshooter

Hardware and Devices Troubleshooter:

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Performance Troubleshooter:

• Tap the Win + R keys to open the Run dialog box.
• Type “exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
• Then click on Next to get started. Wait until the process is completed.

KMODE_EXCEPTION_NOT_HANDLED – What is it?

Some users installing or upgrading to Windows 10 experienced the theKMODE_EXCEPTION_NOT_HANDLED Blue Screen of Death (or commonly known as BSOD) error. This error can be due to different types of things, ranging from software to driver issues. When you experience this BSOD error while trying to install Windows 10, it will prompt you to restart your computer every single time you experience it. In most cases, you will also not be able to proceed with the Windows 10 set-up.

Solution

Error Causes

The “KMODE_EXCEPTION_NOT_HANDLED” error is normally caused by:

• Hardware incompatibility
• A faulty device driver or system service

Further Information and Manual Repair

You won’t be able to successfully upgrade or set up Windows 10 if you continue to encounter this BSOD error. Note that this error will always prompt your computer to restart every time it happens, preventing you from completing the Windows 10 set-up.

If you’re not tech-savvy or not capable of debugging this issue, it’s highly advisable to proceed with the basic troubleshooting techniques available in this link.

After troubleshooting, below you’ll find a few solutions to rectify the issue.

Method 1 – Check The Cause of The BSOD Error

Two common causes of the KMODE_EXCEPTION_NOT_HANDLED issue are hardware incompatibility and faulty device driver or system service.

If you experience this error, check first if any of your newly installed hardware is compatible with Windows 10. You can find the required hardware for Windows 10 from this link. 

If all your hardware is compatible with Windows 10, you might need to check the device driver or system service. Review the bug check message. If any of the drivers you have is listed in the message, either disable or uninstall them before upgrading or setting up Windows 10.

You might also find it useful to check the System Log available in the Event Viewer for other error messages that can help you figure out the driver or device that’s causing the error. Running hardware diagnostics can also be useful.

Method 2 – Disable (or preferably uninstall) Software Before Upgrading

If you’re upgrading Windows 10 from Windows 7 or Windows 8.1, you might need to disable or uninstall the software first. First, try uninstalling your Antivirus utility before starting the upgrade. Restart a few times before starting the Windows 10 installation. If you’re upgrading using the Windows 10 update, make sure that you disconnect from your Wi-Fi or Internet LAN (Ethernet) connection as soon as the download reaches 100% before attempting to start the set-up. Other users also reported that the cause of the KMODE_EXCEPTION_NOT_HANDLED issue is BitDefender. If this is what happened in your case, it will show in the error message such as KMODE_EXCEPTION_NOT_HANDLED (bdselfpr.sys). Users reported that a common solution for this is renaming the file. In the case of BitDefender, try renaming it to bdselfpr.s__. However, make sure to do this cautiously. Sometimes, renaming a file will even do more damage than good.

Method 3 – Disable/Disconnect From Hardware

If you’re connected to any general USB devices (such a smart card reader), disable it. If your computer is connected to other external devices, disconnect all of them. Examples of this include gaming controllers, printers, external hard disk, USB keys, and other non-essential devices).

Method 4 – Other Troubleshooting Steps

Other troubleshooting steps include:

• Upgrade using an .ISO file, instead of directly upgrading from Windows Update. When you do this, make sure you’re disconnected from the Internet during installation. If the process started and you forgot to disconnected, it’s best to restart the installation.
• If you’re connected to a domain while trying to set up Windows 10, disconnect and use a local account.
• If you’re using a SCSI hard disk, connect a thumb drive with the drivers for your storage device. While Windows 10 is setting up, click on the Custom Advanced Option. Using the thumb drive, use the Load Driver command to load the SCSI drive.
• Another possible cause of this error is due to BIOS incompatibility. BIOS issues can be solved by upgrading your version of your system BIOS. If you don’t know how to do this, refer to your BIOS manufacturer’s website.

Method 5 – Use A Trusted Automated Tool

If you still experience the error after doing the methods above, you might want to try a powerful and trusted automated tool to fix the job.

If you are trying to run or starting a program on your Windows 10 computer and you suddenly get an error message saying, “Error 1061 The service cannot accept control messages at this time”, read on as this post will show you what you can do to fix the problem. This kind of error pops up since the Application Information Service does not respond to the requests to raise applications to Administrator in Windows 10 like the Task Manager, Service updates, and so on. Thus, you won’t be able to run or open apps and will only get stuck with this error. The “Error 1061 The service cannot accept control messages at this time” message is a type of network error that typically occurs when there is a temporary mismatch between the requested control and the state of the service to be controlled. It’s most likely that the service is in a state of start-pending, stop-pending, stopped or it may already be used by another user which explains why this error message suddenly appears. You can encounter this error message on any Windows operation. Here are some of the most common occurrences:

• Debugging a Windows service
• Starting Task Manager
• Starting Registry Editor
• Starting Firewall
• Starting services.msc
• Starting dsm.exe
• Updating services
• Asking for file permissions, etc.

According to Microsoft MSDN, the error occurs because:

“There is a temporary mismatch between the requested control and the state of the service to be controlled. The service may be in a state of start-pending, stop-pending, or stopped. Wait a few minutes, then retry your operation.” If after a few minutes, the error still appears, then you may have to follow the options prepared below.

Option 1 – Try to restart the Credential Manager Service

• Go to the Start menu.
• Then type in “services” in the search box.
• From the search results, right-click on “Services” and select the “Run as Administrator” option.
• Next, look for the Credential Manager Service in the Services window.
• Once you found it, double-click on it to open its Properties. From there, you need to click on the Stop button.
• After that, set the Credential Manager Service to “Automatic” and click on the Start button to restart it.

Option 2 – Try to start the Application Information Service

You can also try starting the Application Information Service to fix the “Error 1061 The service cannot accept control messages at this time”. Just open the Windows Services Manager and make sure that Application Information Service is Started. And if you find that it’s already started, you need to restart it.

Option 3 – Try killing the IIS Worker Process via Task Manager

• Tap the Ctrl + Alt + Del keys and select the Task Manager.
• Next, click on More details to expand the Task Manager and then look for the IIS Worker Process entry which should be displayed in the list under the Processes tab. From there, you can see it in the Background processes. Once you find it, kill its process.
• You can also try to look for the “w3wp.exe” entries and end its process. if you find many entries, right-click on some of them and select the End task option from the context menu.
• Now restart your PC. That should fix the problem.

As you know, the Videos folder can be found under “This PC” by default on your Windows 10 computer. However, as per the reports of some users, there are a few occasions where it somehow gets replaced by the Documents folder. In other words, the Videos folders are replaced by a duplicated copy of the Documents folder. Out of the two Documents folder, one Document folder will contain all the usual files and subfolders while the second one is empty. Although when you click the Documents icon on your Desktop (if you have a shortcut), it will still take you to the right Documents folder. To fix this particular issue and get the Videos folder back in the File Explorer, here are some potential fixes that should help.

Option 1 – Run System Restore

The first thing you can try to do to resolve the problem is to run System Restore. This can help you go back to the previous state of your computer before the issue with the Videos and Documents folder.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 2 – Try to restore Defaults

The next thing you can do is to restore Defaults. How? Refer to these steps:

• Open File Explorer and then right-click on any of the two Documents folders.
• After that, select the Properties option from the context menu and switch to the Location tab and click on Find target.
• Next, copy the address and paste it in the field above the “Find target” option, and then click the “Restore Default” button.

Option 3 – Try to change the Registry Path

• Tap the Win + R keys to open the Run dialog box.
• Then type “Regedit” in the field and tap Enter to open the Registry Editor.
• Next, navigate to this registry path: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders
• After that, edit the path for {35286A68-3C57-41A1-BBB1-0EAE73d76C95} under the “User Shell Folders” key to match the path shown for My Videos: %USERPROFILE%Videos.
• Once you’re done, open the folder under “This PC” that has the Documents icon and tap Shift + right-click in the folder background, and then select the “Open PowerShell window here” option to fix the naming of the Documents folder. The path should read: “C:users<UserName>Documents.
• Next, execute this command: ri desktop.ini –force
• The command you entered will delete the files and folders and so when added for Documents, it will get rid of the empty Documents folder.
• Now all you that’s left to do is to find where the target location is going to be for both folders and check if anyone foes to the user name location.
• Then delete the one which goes to the incorrect location.