PC Fix Speed is a Potentially Unwanted Program designed to improve the speed of your computer. This program usually comes bundled with other software, and when installs automatically scan your PC and displays exaggerated messages on the status of the PC’s performance, to get users to pay for the PRO version of the software. It also adds registry entities that allow it to run each time the computer is started, and the application itself will constantly keep reminding users that they have errors by putting the application windows on top.

From the Author: The Service is provided by PCRx through Crawler, LLC. Clean and repair your PC’s registry, optimize PC performance and free up disk and memory space. With everything you do on your PC, including adding on devices, a new entry is created in your Windows® registry, and seldom are any removed after they’re no longer needed. As a result, your PC gets bogged down with unnecessary entries, slowing your PC speed, the start-up, and your Internet browser. PC Fix Speed cleans up registry entries and puts your PC back on track for optimal performance. PC Fix Speed is an essential application that should be a part of every computer. PC Fix Speed especially helps computers that are unusually slow, freeze up often or show error messages, by cleaning the system registry and improving overall performance.

About Potentially Unwanted Applications

If you have ever downloaded software from the internet (shareware, freeware, etc,), it’s quite possible you’ve unconsciously installed unwanted programs on your computer system. A Potentially Unwanted Program, often known as PUP, in short, is software that contains adware, installs toolbars, or has other hidden goals. These kinds of programs are usually bundled up with free applications that you download from the internet or will also be bundled inside the custom installers on many download sites. It’s clear by its name – unwanted programs – but did not actually constitute “malware” in the traditional sense. An important difference between malware and PUP is distribution. Malware is normally dropped through vulnerability exploitation while PUP gets installed with the consent of the user, who intentionally or unwittingly approves the PUP installation on their computer. PUP developers can argue their programs aren’t malicious software however, it can nevertheless be unsafe software and put your PC at risk much the same way malware does.

Exactly how do PUPs look like?

Unwanted programs come in various forms. More often, they can be found in adware bundlers which are known to utilize aggressive and misleading advertising. Most bundlers install many adware programs from a number of vendors, each of which possesses its own EULA policy. Safebytes Anti-malware entirely eliminates this threat and safeguards your computer against unwanted programs or adware infection. Several PUPs also show up as toolbars or add-ons, mounted on your preferred web browser. These toolbars change your homepage and your search engine in the installed browser, track your web activities, control your search results with redirects and sponsored links, and eventually slow down your browser and diminish your web browsing experience. Potentially Unwanted Programs occasionally act very much like viruses or spyware. Some PUPs carry keyloggers, dialers, and other software to collect your personal details that can cause identity theft. Because of this unwanted program, your application may freeze, your security protections can get disabled which could leave your computer susceptible, your system may get ruined, and the list goes on and on.

Some tips on protecting yourself from PUPs

• Read meticulously before you install anything. Don’t click accept until you have read the fine print. There could be a clause about PUPs. • Use ONLY custom or manual install method – and don’t blindly click Next, Next, Next. • Use good anti-malware software. Try Safebytes Anti-malware which can spot PUPs and handle them as malware by flagging them for removal. • Be alert if you install freeware, open-source programs, or shareware. Disable or eliminate toolbars and browser extensions you don’t really need. • Only download applications from the original providers’ websites. Avoid download portals since they use their very own download manager to pack additional programs together with the initial download. Remember the fact that although PUPs could cause damage and hinder the proper function of the computer, they can’t get into your system without your consent, so be watchful not to provide them with it.

What To Do If You Cannot Install Any Antivirus?

Malware could cause a great deal of damage to your PC. Some malware sits in between your PC and your net connection and blocks some or all internet sites that you would like to check out. It could also prevent you from adding anything to your PC, especially the antivirus program. So what should you do when malware prevents you from downloading or installing Anti-Malware? Although this kind of issue will be tougher to get around, there are some steps you can take.

Start your computer in Safe Mode

If the malware is set to load at Windows start-up, then booting in Safe Mode should prevent it. Only the bare minimum required applications and services are loaded whenever you start your laptop or computer into Safe Mode. Listed below are the steps you should follow to boot into the Safe Mode of your Windows XP, Vista, or 7 computers (check out the Microsoft website for instructions on Windows 8 and 10 PCs). 1) At power-on/startup, tap the F8 key in 1-second intervals. This will bring up the Advanced Boot Options menu. 2) Make use of the arrow keys to select Safe Mode with Networking and press ENTER. 3) When you are into this mode, you will have an internet connection again. Now, use your web browser to download and install an anti-malware program. 4) After the application is installed, allow the diagnostic scan run to eliminate trojans and other threats automatically.

Switch to an alternate web browser

Web-based viruses could be environment-specific, aiming for a particular internet browser or attacking specific versions of the web browser. The ideal way to avoid this problem is to select an internet browser that is well known for its security features. Firefox contains built-in Malware and Phishing Protection to keep you safe online.

Make a bootable USB anti-virus drive

Here’s yet another solution which is using a portable USB anti-malware software package that can check your computer for malware without needing installation. To run anti-virus from a USB drive, follow these simple steps: 1) Make use of another virus-free PC to download Safebytes Anti-Malware. 2) Plug in the pen drive to a USB port on the uninfected computer. 3) Double-click the executable file to run the installation wizard. 4) Choose a USB drive as the location when the wizard asks you where you want to install the application. Follow the instructions on the computer screen to finish off the installation process. 5) Now, insert the USB drive into the corrupted PC. 6) Double-click the EXE file to run the Safebytes tool right from the thumb drive. 7) Click the “Scan” button to run a full system scan and remove viruses automatically.

SafeBytes AntiMalware Overview

Want to download the best anti-malware software program for your system? There are various applications available that come in free and paid versions for Microsoft Windows systems. A few are good ones, some are decent, while some are merely bogus anti-malware programs that can damage your personal computer themselves! When searching for an anti-malware tool, select one which gives dependable, efficient, and complete protection against all known viruses and malware. On the list of highly recommended software is SafeBytes Anti-Malware. SafeBytes carries a superb track record of excellent service, and customers appear to be happy with it. SafeBytes can be described as a powerful, real-time antivirus application that is created to assist the typical computer end user in protecting their PC from malicious threats. This tool can easily detect, remove, and protect your computer from the most advanced malware intrusions including adware, spyware, trojan horses, ransomware, worms, PUPs, parasites, and other potentially harmful software programs.

There are plenty of amazing features you will get with this particular security product. Here are some of the features you will like in SafeBytes.

Active Protection: SafeBytes provides a totally hands-free active protection that is set to observe, block, and remove all computer threats at its first encounter. This utility will always keep track of your PC for suspicious activity and updates itself continuously to keep abreast of the constantly changing threat landscape. Anti-Malware Protection: This deep-cleaning anti-malware software goes much deeper than most antivirus tools to clean your computer system. Its critically acclaimed virus engine finds and disables hard-to-remove malware that hides deep inside your PC. Web protection: Through its unique safety rating, SafeBytes informs you whether a site is safe or not to access it. This will make sure that you’re always certain of your online safety when browsing the web. Low Memory/CPU Usage: SafeBytes is a lightweight and easy-of-use anti-virus and antimalware solution. As it uses very little computer resources, this application leaves the computer’s power exactly where it belongs: with you. 24/7 Premium Support: SafeBytes provides 24/7 technical support, automatic maintenance, and updates for the best user experience. SafeBytes has developed a wonderful anti-malware solution that can help you conquer the latest malware threats and virus attacks. You can rest assured that your computer system will be protected in real-time as soon as you put this software to use. So if you need sophisticated forms of protection features and threat detections, purchasing SafeBytes Anti-Malware will be well worth the dollars!

Technical Details and Manual Removal (Advanced Users)

If you do not want to use malware removal software and prefer to get rid of PC Fix Speed manually, you might do so by going to the Add/Remove Programs menu in the control panel and removing the offending software; in cases of web browser plug-ins, you could un-install it by going to the browser’s Add-on/Extension manager. You will definitely also want to reset your browser. Finally, examine your hard drive for all of the following and clean your computer registry manually to remove leftover application entries after uninstalls. However, this is a tough task and only computer professionals can perform it safely. Moreover, some malware keeps replicating which makes it tough to get rid of. It is advised that you carry out the removal procedure in Windows Safe Mode.

How to Fix Error Code 0x80073afc

Error Code 0x80073afc - What is it?

Error code 0x80073afc deals with an antivirus program first built into Windows 8/8.1 This error occurs when Windows Defender, the built-in anti-virus software in Windows 8/8.1 and higher, does not start automatically and users attempt to manually start the program. During the initialization period of the program start-up, something goes wrong and users get a 0x80073afc Error message. The error message states there was a problem with the initialization of the program. Windows Defender provides protection of your computer and it is advised by the Microsoft Corporation that you ensure it starts up automatically on every start-up.

Solution

Further Information and Manual Repair

Users have found several manual repairs that have fixed the problem without needing to contact technicians for extra help. While the methods below should solve your problem easily, if this is the first time you have encountered the issue you may want to do a simple restart. This has fixed the problem for some users and is the easiest first troubleshooting move. If it doesn’t work move on to the methods listed below, which are easily completed without extra help.

Before trying any of these methods, please make sure that you are logged into a profile that is listed as the administrator of the computer of his administrative powers enabled. If this is not the case you will not be able to complete the following methods. Please log out and log back in on the administrator profile.

Method 1:

First, check to see if you have a third-party anti-virus program installed on your computer. Some users believe that the built-in Windows Defender program is not powerful enough to handle the safety of their computer so they usually download a third-party program. However, that program may have caused a conflict with Windows Defender and may not allow it to open. If you do have a third-party program installed, try uninstalling it then manually starting Windows Defender.

Method 2:

If method one does not work, you may be infected by malware or a virus that has tampered with the settings on your computer and will not allow Windows Defender to start automatically or manually.

First, open Run by holding the “Win” key and pressing the “R” key. Then type “Regedit”. The program will ask for permission to follow through with this action. Click on “Yes” and the Open Registry Editor will open.

Find the HKEY_LOCAL_MACHINESoftwareMicrosoftWindows NTCurrentVersionImage File Execution Option and check to see if there are any files similar to MSASCui.exe or MpCmdRun.exe. If there are any file entries that resemble that, you will want to right-click on them before selecting the “Delete” option. If you do not see any entries that match, this is not the issue with your Windows Defender and you will want to try another method.

The Registry on your computer is very important. It helps tell your computer what programs are safe to run, what programs should be run, and what programs should not be run. If it is tampered with by a virus or Malware, multiple system operations can be affected.

However, if you did find similar file names, and you deleted them, try to start Windows Defender manually. If it does not work again, move on to the next method. 

Method 3:

If the first two methods do not work for your issue, and you are still receiving error code 0x80073afc when attempting to start Windows Defender, this step should solve the problem if you have Restore Point installed on your computer, which you most likely do.

For this method, we will be restoring your computer to a previous Restore Point. First, just like in method two, hold the “Win” key and press the “R” key. This will open run. Next type “Rstrui.exe” and click “ok”. After some time, you will see System Restore Windows. Click “Next” and select the restore point that you would like to go back to. After your computer has restored to the point you selected, check to ensure that Windows Defender has started correctly.

If the above methods aren't able to rectify the issue, you might have to download and install a powerful automated tool to get the job done.

This post will guide you in fixing the error 0x80070103 when installing Windows Update. According to users who encountered this problem, Windows Update (WU) fails to install several different updates. This kind of Windows Update error is can mostly be seen in the Windows Update screen inside the update reports although it is also known to occur when a user attempts to install a peripheral driver – only if the Windows Update offers to update the driver through a prompt and when you click Yes. There are several possible causes for this error, it could be that Windows Update is trying to install a particular driver for the second time already which happens when it gets confused by an additional piece of identical hardware like the graphics adapter. Aside from that, the Windows Update might have already installed the driver which is known to occur with unsuitable versions of the already installed driver. In addition, the error could also be due to a third-party program interference like a security program or a utility program that is using the same driver and conflicts with the Windows Update. Here are some suggestions that might help in fixing the Windows Update error 0x80070103.

Option 1 – Install the updates in a Clean Boot State

You might want to try putting your computer in a Clean Boot state and then install Windows Updates again without any trouble. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows Updates or upgrade again.

Option 2 – Try installing the failing driver without using Windows Update

If installing the updates in a clean boot state didn’t help, you can try a manual approach to yield much better results using the Device Manager or by downloading the driver from the manufacturer’s website manually.

• Tap the Win + R keys to launch Run.
• Type in msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. Look for the device driver you and then select either “Update driver” or “Uninstall device”. And if you find any “Unknown device”, you need to update it as well.
• Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
• If you have chosen to uninstall the driver, follow the screen options to complete the process and then restart your PC.

Note: You also have the option to go directly to the website of your device driver manufacturer and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 3 – Try to run the Windows Update Troubleshooter

You might also want to run the built-in Windows Update Troubleshooter in Windows that could help you in resolving the Windows Update error 0x80070103. All you have to do is go to Settings > Update& security > Troubleshoot > Windows Update. From there, click on the Run the troubleshooter button and follow the next one-screen instructions that appear. After that, restart your computer and check if the error is now fixed or not by trying to install the update once again.

As you know, the functioning of the Windows Sandbox feature is supported by various components in the background of the Windows operating system. And the only way for you to enable the Windows Sandbox feature in your computer is through the Turn Windows features on or off utility. This feature will work directly on the basis of Virtualization which is also supported by Hyper-V. However, there are some reports claiming that some computers have the Windows 10 Sandbox item greyed out in the Turn Windows features on or off utility. Thus, in this post, you will be guided on what you can do to resolve such a problem in your Windows 10 computer. In this kind of problem, you should know that this has something to do with the Second Level Address Translation which is one of the important pillars of how the Windows 10 Sandbox feature functions. Thus, if the Second Level Address Translation or SLAT feature in Windows Sandbox is not supported by the CPU of your computer, there is no way for you to use Windows Sandbox on your computer. On the other hand, if SLAT is supported, then there is definitely something you can do to resolve the greyed-out Sandbox item in Windows 10.

To get started, follow the steps provided below.

Step 1: First, you have to boot into the BIOS of your PC. Step 2: After that, make sure that the following options are set to their respective configurations:

• Hyper-V – Enabled
• VM Monitor Mode – Yes
• Virtualization – Enabled
• Second Level Address Translation (VT-d or RVI) – Enabled
• Data Execution Prevention – Enabled

Step 3: Once you’re done, save the configuration and then restart your Windows 10 computer as usual. Step 4: Once your computer has restarted, you should see the same option in the Turn Windows features on or off utility and it should no longer be greyed out. Then you can now enable the feature and follow the onscreen instructions need to use the feature as best as you can.

Repair Ehshell.exe Application Error

Ehshell.exe Application Error - What is it?

Ehshell.exe is a type of .exe (executable file). This file functions as an essential component of the Microsoft Media Center.  By default, it is located in a subfolder of C:\Windows. Ehshell.exe application error is an error code that pops up when tasks in the Media Center freezes. The Ehshell.exe application error is usually displayed on the screen in the following format:

“ehshell.exe – Common Language Runtime Debugging Services Application has generated an exception that could not be handled. Process id=0xa18 (2584), Thread id=0xa24 (2596).”

Solution

Error Causes

Ehshell.exe application error is triggered when PC users perform repetitive tasks in Media Center on a Windows XP Media Center Edition. The computer stops to respond and the error message is displayed. This error occurs if users perform one or more of the following repetitive tasks in the Media Center:

• Repeated resize, restore and minimize the Media Center Window
• Schedule TV shows to record
• Repeatedly change the channel while Media Center is in a window
• Ehshell.exe file corruption due to malware infection or registry issues

Though this is not a fatal error, to avoid any kind of inconvenience, it is advisable to fix the error right away.

Further Information and Manual Repair

To fix the ehshell.exe application error on your system, you don’t have to hire a professional and spend hundreds of dollars on repair. Here are some of the best and most effective do-it-yourself methods that you can try to resolve this issue on your PC immediately.

Method 1 - Install the Latest Service Pack for Microsoft Windows

To repair the issue, install the latest Windows service pack. A service pack is basically a Windows update, often combines previously released updates that help make Windows more reliable. These are offered free of charge on Microsoft’s official website.  To get started, simply log on to Microsoft’s official website and download the latest service pack compatible with your Windows version. The installation process may take 30 minutes to install. And you will be prompted to restart your PC about halfway through the installation process. Once the Windows Service Pack is installed, the ehshell.exe application error will be fixed. If the error still persists, then try method 2.

Method 2 - Scan for Malware

Ehshell.exe application error may also appear on your PC due to malware infection. Malware programs like viruses, Trojans, and worms deliberately give their malicious processes similar .exe file names, so it is hard to identify the malware. In such an event, it is advisable to download a powerful antivirus and scan your entire PC. Run it to remove all the hidden malware programs on your system. Once malware is removed, the ehshell.exe application error will be resolved.

Method 3 - Clean Registry

Sometimes .exe files can also get corrupt when the registry gets overloaded with unnecessary and obsolete files. If this is the underlying reason for the error code occurrence then it is advisable to download Restoro. This is a multi-functional and user-friendly PC Fixer deployed with a registry cleaner. It removed all the unnecessary files, cleans and repairs the registry in seconds thereby fixing all registry-related errors. Click here to download Total System Care and resolve the Ehshell.exe application error on your PC.

As you know, the Taskbar is one of the integral parts of the Windows desktop and it has been there since the release of Windows 1.0 and up until now with Windows 10. Since then, Microsoft has been modifying the Taskbar with a new design which makes it a home for new features such as Windows Search, Task View, and many more. However, there are times when you may that the Taskbar has disappeared or has stopped responding. If you experience either one of these scenarios, read on as this post will walk you through what you can do to resolve the problem. Here are some suggestions you can check out to resolve the issue with the Taskbar in Windows 10 but before you proceed, make sure that you create a System Restore point first. To do that, follow these steps:

• In the Start search, type in “create a restore point” and click the entry “System Properties”.
• Next, select the main system drive under Protection Settings and click on the Configure button.
• After that, select the “Turn on system protection” option and then click on the Apply and OK buttons to save the changes made.

Once you’ve created a System Restore point, refer to the troubleshooting steps below to fix the Taskbar in Windows 10.

Option 1 – Try to restart the Explorer process

This may sound really basic but it actually is a proven method to fix the Taskbar issue. So if anything gets stuck on the system tray or the Taskbar, you can always fix it by restarting the explorer.exe. How? Refer to these steps:

• First, right-click on the Taskbar and select the Task Manager.
• After opening the Task Manager, go to the Processes tab and look for the process named “Windows Explorer”.
• Then right-click on that process and select the option to Restart. Afterward, you should now be seeing the Taskbar as this will reload the whole Windows Shell.

Option 2 – Unhide the Taskbar using the Settings app

It is possible that the Taskbar could be hidden so you can try to unhide it using the Settings app.

• Tap the Win + I keys to open Settings.
• After that, go to Personalization > Taskbar.
• From the main section, make sure that the “Automatically hide the task in desktop mode” is toggled to the off position. However, if it’s already off then proceed to the next options below.

Option 3 – Make sure that you are not in Tablet Mode

Since Windows 10 is designed to work on both desktop and mobile devices, it could be that your computer has slipped into Tablet Mode which explains why you’re not seeing the Taskbar. To check if your computer is really in Tablet Mode, follow these steps:

• Go to the Start menu and select Settings.
• Next, select the System setting and from the left pane select the Tablet Mode.
• From there, make sure that the buttons next to the options given below are set to the off position:
  • Hide app icons on the taskbar in tablet mode
  • Automatically hide the taskbar in tablet mode

Option 4 – Try to check the Projection Settings

You might also want to check the Projection settings as it could be the reason why Taskbar has disappeared.

• Tap the Win + P keys to open the Windows Projection settings.
• Next, make sure that you select the “PC screen only” option and then check if your Taskbar has now appeared or not.

The use of Biometrics is supported by Windows 10. Aside from that, it also supports PIN, password, picture password on all computers and if your computer has the proper hardware, Windows 10 also supports facial scanning, iris scanning, and even fingerprint scanning. You can see all these exciting features inside Settings > Accounts > Sign In Options. On the other hand, you can’t really expect to make use of all the above-mentioned features since it depends if the hardware is available to support them. One of the most interesting features is the use of Biometrics which is really useful in workplaces and so this post will show you how you can enable or disable the Domain Users Sign In on Windows 10 using Biometrics via Registry Editor or Group Policy Editor. But before you go on, you need to create a System Restore Point first since the modifications you’re about to do might affect the functioning of your computer. So in case something went wrong, you can always undo the changes you’ve made.

Option 1 – via Registry Editor

• Tap the Win + R keys to open the Run dialog box.
• Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
• After that, navigate to the following registry path:

HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftBiometricsCredential Provider

• From there, right-click on the right-side panel and click on New > DWORD (32-bit) Value.
• And then set the name of the newly created DWORD as “Domain Accounts”.
• Afterward, click on “Domain Accounts” and set its value to “1”. This will allow the domain users to sign in to Windows 10 using Biometrics. While the value of 0 will disable the domain users sign in to Windows 10 using Biometrics.
• Exit the Registry Editor and restart your computer for the changes to take effect.

Option 2 – via Group Policy Editor

• Tap the Win + R keys to open the Run dialog box.
• Next, type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
• After that, navigate to the following setting:

Computer Configuration > Administrative Templates > Windows Components > Biometrics

• Then double click on the following entries located on the right-side panel and set the radio button to Enabled on all of them.
  • Allow the use of Biometrics.
  • Allow users to log on using Biometrics.
  • Allow domain users to log on using biometrics.
• Now exit the Group Policy Editor and restart your computer to apply the changes made properly.

If you are trying to open a folder or run a program or delete a file but you encounter an error message instead saying, “Error (740), The requested operation requires elevation” on your Windows 10 computer, then this post should help. Make sure that you follow each one of the options given below carefully.

Option 1 – Always run the program as an administrator

There are some apps that require administrator privilege before they can be opened. So if you are got the “Error (740), The requested operation requires elevation” error when you try to open a particular app on your computer, you have to try opening it as administrator instead. On the other hand, if you are already using an administrator account or if you are a member of the administrator group, this option may not work for you so just proceed to the next one but if you’re only using a regular account, then follow these steps:

• First, right-click on the app you are trying to open and select Properties.
• After that, go to the Compatibility tab and check the checkbox labeled “Run this program as an administrator”.
• Next, click the Apply and OK buttons and see if the app opens without any problem.

Option 2 – Try to change the folder permissions

If you encounter Error 740 while opening a folder, then you need to try changing the folder permissions.

• First, right-click on the folder and click Properties.
• Next, go to the Security tab and click the Advanced button.
• After that, check the checkbox labeled, “Replace all child object permission entries with inheritable permission entries from this object” and then click the Apply and OK buttons to save the changes made.

Option 3 – Try disabling UAC

The User Account Control or UAC settings might be the one that’s responsible for Error 740 which is why you have to disable the User Account Control and then verify if it’s the one that triggers the error or not. To do that, simply search for “Change user account control settings” in the Taskbar search box and then drag the blue bar down to the bottom and click the OK button to save the change made.

Option 4 – Select the Elevate without prompting option in the Group Policy Editor

There is an option in the Group Policy Editor which allows you to disable the UAC prompt. Disabling the “Elevate without prompting” option can help in resolving Error 740 and to disable it, follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
• Next, navigate to the following path:

Computer Configuration > Windows Settings > Security Settings > Local Policies > Security Options

• From there, go to the Security Options folder where you can find a policy named “User Account Control: Behavior of the elevation prompt for administrators in Admin Approval Mode”. Double click on it to open its options.
• Now select the Elevate without prompting option from the drop-down menu and click OK.

Experiencing issues while using Remote Desktop connections is not uncommon. One of the issues that users encountered recently while trying to connect to their Remote Desktop network is the error saying, “Your credentials did not work, The login attempt failed”. If you are one of these users, then you’ve come to the right place as this post will walk you through fixing the problem. When facing this kind of problem, the first thing you can try before you do some troubleshooting steps is to verify the credentials. But if you are certain that you’ve entered the correct credentials just like what other users reported, then it’s completely a different matter. Based on the reports, this error is common on newly installed versions of Windows 10 or after reinstalling the operating system which could mean that the problem might be due to the Windows security policies or the username might have been recently modified. The latter case is a possibility especially if you’ve reinstalled Windows 10 and had entered a new username. In such a case, you will really have a difficult time connecting to your Remote Desktop connection since its credentials do not really automatically change. If you’ve verified that your credentials are correct, then now’s the time you troubleshoot the problem with the help of the potential fixes provided below. Just make sure that you follow each one of them in sequence.

Option 1 –Try to run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
• Restart your computer.

Option 2 – Try to change the network profile from public to private

According to some reports, this error occurs on systems where the network profile was set to public. Thus, you need to change the network profile to private to resolve the problem. How? Refer to these steps:

• Go to Start and from there click on Settings > Network & Internet > Status.
• Next, click on the “Change connection properties” option.
• After that, set the radio button of Network Profile from Public to Private.
• Wait for a couple of seconds until the system is done applying the changes you’ve made and then see if you can now connect to the Remote Desktop connection.

Option 3 – Try changing the account username

As mentioned, one of the possible causes for this error is the reinstallation of the operating system. You might have changed the username for the system but it does not really change the username of the Remote Desktop connection as well. Thus, you have to change the username back to what it was before you’ve reinstalled Windows 10.

Option 4 – Try modifying the Windows Security Policy

You can also try to edit the Windows Security Policy as it could help in resolving the error. This Windows Security Policy, when enabled, will not allow non-admin users to log on to the Remote Desktop connection. So if you want to allow non-admin users to use the Remote Desktop connection, then you need to modify this policy. Note that you can only do that if you are the admin of the system yourself.

• Tap the Win + R keys to open the Run utility.
• Then type “secpol.msc” in the field and tap Enter or click OK to open the Local Security Policy.
• After opening the Local Security Policy window, select Local Policies > User Rights Agreement located on the left pane.
• Next, double click on “Allow log on through Remote Desktop Services” located in the right pane.
• And in the next window that appears, select Add user or group.
• After that, type in the username of the intended non-admin user under the “Enter the object names to select” column.
• Once done, click on the Check Names button to fix the username and then click OK to save the changes made.
• Restart your computer.

Option 5 – Use the Group Policy Editor

• Tap the Win + R keys to open the Run dialog box and then type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
• Next, navigate to this path: Computer Configuration > Administrative Templates > System > Credentials Delegation.
• Double click on the “Allow delegating default credentials with NTLM-only server authentication” policy setting located on the right pane to edit it.
• After that, shift its radio button to Enabled and click on Show.
• Then type “TERMSRV/*” in the Value box and click OK.
• Now repeat the same for the following policy settings:
  • “Allow delegating default credentials”
  • “Allow delegating saved credentials”
  • “Allow delegating saved credentials with NTLM-only server authentication”

• Once you’re done, restart your computer and see if the problem is fixed.