Malware Guide: How to remove OpenCandy

Malware Guide: How to remove OpenCandy

What is OpenCandy?

OpenCandy is an application that downloads and installs software, including other Internet Browsers to a computer system. Used as a bundle, this application installs additional programs that you may knowingly or unknowingly agree to install. Since most users don’t accept the challenge of reading the EULA in its entirety, they tend to download bundled applications unknowingly.

Assessment of OpenCandy PUP

During the initial assessment of OpenCandy, I was a little skeptical about what to look out for or expect. In fact, I had to install the OpenCandy.exe file twice to discern its behavior. I’m not sure how this application got its name but I do believe it has something to do with the fact that it supposedly helps Internet users open a new world of Internet browsing. That conclusion was arrived at after realizing that OpenCandy.exe installed mostly Internet browsers along with a tune-up tool on the test computer. However, as a result of the system requirements, there was a pop-up message indicating that Internet Explorer 8 was not compatible with the computer system in question.

In comparison to the malware I’ve encountered since I started researching malware, OpenCandy is everything but malicious. In fact, this application is only categorized as malware because of its’ subtle covert nature of installing bundled programs unsolicited by the user.

Additionally, OpenCandy coerces users into changing their Internet Browsers by installing those unrequested by the user. In fact, it’s no shock that OpenCandy chose to install the Internet Browser ‘Opera’ as a part of this bundle since it’s one of the least used browsers according to the Federal Government. Clearly, this was a smoothly disguised advertisement or promotion to force users into using the Opera Browser, along with Internet Explorer 8.0.

While these aforementioned browsers in themselves aren’t malicious and are in no way considered malware, they were installed as a promotional tool and without the request of the user. Despite being mentioned within the EULA, advertisers are capitalizing on this since most users do not bother to read the agreements when installing a program.

Furthermore, OpenCandy, like most other bundled applications I’ve dealt with, threw in a tune-up tool as a part of the promotion. I found this tune-up application annoying since I had to hassle my way into getting it to close from the computer screen. I can only imagine the hassle users would go through trying to remove this software.

Image 7: Depiction of a scan performed by Tuneup Utilities. The scan detected that several areas on the test PC could be optimized/tuned up.

Image 8: After a scan was completed using the Tuneup utility program, I was given an option to buy the full version. Nothing is wrong with this marketing strategy. In fact, most utility tools if not all will scan your computer to detect threats or loopholes, but they won't exactly allow you to fix those problems unless you buy the full version. It's not unfair, it's just business.

Programs installed during the installation of OpenCandy include:

  • Web Companion: Developed by Lavasoft, Web Companion is said to be an application that serves as a security defense for your Internet browsers by preventing unauthorized changes (see image below)
  • Tuneup Utilities: Tuneup Utilities does exactly as it says. It cleans up a computer system, whereby preventing unused programs from slowing it down.
  • Opera Stable 30.01.1835.88: Opera is a fast, simple, and effective Internet browser that allows users to get around on the web.

All in all, the intent of installing an application such as OpenCandy is to unleash a world of promotion or advertisements on your computer. They are pretty annoying and in some cases difficult to remove. Furthermore, as a user, you want to control what gets installed on your computer without being dictated to or coerced in some EULA that you probably overlook.

To completely remove OpenCandy PUP from your computer, click here to download and install Spyhunter.

If you like to learn and find out more about various Windows errors, and how to repair them go to our vast archive or use search to find articles that will explain and help you in solving your issue.
However, if you prefer to do things fast and with automatization then we are proposing to use an automated solution for your issues. The application that we are recommending is Advanced System Repair Pro
Advanced System Repair utilizes multiple tools all in one to give you a quick, simple, reliable, and very thorough diagnosis of your PC. It brings you all the tools you need in one program to clean, fix, protect, optimize and boost your PC!
1-Click Maintenance
All the tools to make it simple and easy! It's like having a professional technician at the click of a mouse.

Junk Cleaner
Keeping your computer free from unnecessary clutter also helps make your computer last longer. Like any other machine, if you keep it clean and take care of it, it will serve you better for longer!

Optimize background apps
Optimize applications background activity with the built-in Application Optimizer feature.

Disk Defrag
With a simple 1-click, Advanced System Repair speeds up your PC by assembling fragmented files on your machine and organizing them more efficiently.

Malware Removal
Finds and removes all types of harmful malware including trojans, worms, bots, adware, spyware, PUPs, and more!

Privacy Cleaner
The all-in-one privacy suite to Clean Your Tracks & Protect Your Privacy! Make your computer safe, secure, and more efficient!

System Tweak/Optimizer
ASR will analyze your complete system and settings to adjust your PC to function at its maximum performance.

Registry Cleaner
Over time, as you install and uninstall applications, the registry can become cluttered with old entries and broken settings which can result in program crashes, and annoying messages and slow the computer down.
Visit our Advanced System Repair Pro Download page to inform yourself about all the benefits of this software and get a free trial copy of it.
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Fixing the No such interface supported
If you are using File Explorer but suddenly encountered an error saying, “No such interface supported”, read on as this post will guide you on how to fix the problem. This kind of error occurs due to the corruption in the system files which supports several tasks in the system that works with the Windows File Explorer process or File Explorer. This kind of error can give you a hard time in browsing the files on your computer, or when you open important utilities like the Control Panel, or when you copy files and other inconveniences. Needless to say, it won’t bring you any productivity at all and can only leave you frustrated. To fix this problem, there are several options you can try. You can try to run the System File Checker scan or the DISM tool. You could also try to re-register the potentially corrupted DLL files or fix the User Profile. For more details, refer to each one of the given options below.

Option 1 – Try to run System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the errors 0x8024a11a and 0x8024a112. To run the SFC command, follow the steps given below.
  • Type “cmd” in the Start search and then right-click on the appropriate search result.
  • Next, select “Run as administrator” to open Command Prompt with admin privileges.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Now restart your computer and see if the problem is fixed or not.

Option 2 – Try to fix the User Profile

The next thing you can do to fix the problem is to fix the User Profile. All you have to do is migrate to a new User Profile in Windows 10 by creating a new User Account and migrating all your personal files from the current user profile folder in the C:/Users location to the new user profile folder which is also located in the same folder.

Option 3 – Run the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the “No such interface supported” error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish. Once it’s done, restart your computer.

Option 4 – Try to re-register the problematic DLL file

You may have to re-register the ntdll.dll file using the regsvr32.exe before you can successfully install the program and fix the error. The Regsvr32 tool is a command-line utility that can be used to register and unregister OLE controls like DLL and ActiveX (OCX) controls in the Windows operating system. Follow the steps below to use it.
  • Open Command Prompt as admin from the WinX menu.
  • Next, type the following command in the elevated Command Prompt and hit Enter to execute it. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
regsvr32 c:windowssystem32actxprxy.dll
  • After you execute the given command, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. If it didn’t work, you can try to execute this command instead: FOR /R C: %G IN (*.dll) DO "%systemroot%system32regsvr32.exe" /s "%G"
  • Once it’s done, restart your computer.
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How to Stop online tracking in Browsers
It is no longer a secret that websites, social media, and other various places on WEB are tracking you and your messages and emails for keywords that they will later use to promote and serve your specific ads linked to those keywords. Altho the process is fully automated it does feel a little forced and uneasy. That is why we are bringing you this article in which we will show you how to stop website tracking in the most popular and used browsers.

SAFARI

Apple’s Safari browser gives you the option to block cross-site tracking. It also has a Privacy Report that displays all the sites and agencies that are gathering information about you. Before blocking these trackers, you may want to review exactly which sites are tracking you online and gathering information about you. Armed with this information, you may decide that cross-site tracking isn’t a huge issue for your particular browsing habits, or you may decide to avoid certain websites entirely. To access Safari’s Privacy Report:
  1. Launch the Safari web browser.
  2. In the toolbar, select Safari > Privacy Report.
  3. Select the Websites tab. This will display information about all the websites that are profiling you.
  4. Select the Trackers tab. This displays a list of all the trackers that are gathering information about you. This includes the companies that created these trackers and the number of times Safari detected these trackers during your browsing sessions.
You can also check how intrusive a particular website is by navigating to the website in question and then selecting the shield icon that appears alongside Safari’s address bar. You can then select Trackers on This Web Page, and Safari will display a list of all the trackers that are active on this particular webpage. Once you’ve seen all the websites and agencies who are tracking you, if you want to block these trackers:
  1. In the Safari toolbar, select Safari > Preferences …
  2. Select the Privacy tab.
  3. Select the following checkbox: Prevent Cross-Site Tracking.
Safari will now prevent these trackers from following you across the World Wide Web.

CHROME

As you’re browsing the web, Chrome can send a request for websites not to collect or track your browsing data. It’s important to note that this is a request, so there’s no guarantee that every website will honor the request. Frustratingly, Chrome doesn’t provide information about the websites that are tracking you online. However, we still recommend enabling this feature, as it can help minimize the number of websites that are tracking your online movements:
  1. In Chrome’s upper-right corner, select the three-dot menu icon, then Settings.
  2. In the menu on the left, select Privacy and security.
  3. Click Cookies and other site data.
  4. Find the Do not track slider and push it into the On position.
Now Chrome will send a Do Not Track request to every website you visit. Since this is only a request, you may want to take additional steps to protect your online privacy. Ghostery is a Chrome extension that enables you to view and block online trackers. After installing Ghostery, you can view all the trackers that are active on a particular website:
  1. Head to the site in question.
  2. Click the Extensions icon in the Chrome toolbar.
  3. Select Ghostery to see a list of all the trackers this extension has detected.
  4. You can block all of these trackers by selecting the Detailed tab and then clicking Restrict site.
Repeat this process for every site you visit.

MOZILLA FIREFOX

Firefox has an Enhanced Tracking Protection feature that can block all the cross-site trackers identified by Disconnect. This feature can also preserve your online privacy by blocking social media trackers, fingerprints, and crypto miners, making this a great all-arounder for the security-conscious Internet user. Enhanced Tracking Protection should be enabled by default. However, you can verify whether it’s active for your particular Firefox installation by navigating to any website. Next, click the little shield icon that appears alongside Firefox’s address bar and you should see a message confirming that Enhanced Tracking Protection is enabled.
If Enhanced Tracking Protection isn’t enabled, we recommend activating it:
  1. In Firefox’s upper-right corner, select the three-line icon, then Preferences.
  2. In the menu on the left, select Privacy & Security.
  3. You can now select either Standard or Strict. Note that Strict may affect the functionality of certain websites, so it’s recommended you opt for Standard unless you specifically require a greater level of protection.
Similar to Chrome, Firefox can send a Do Not Track request. While you’re in the Privacy & Security menu, you may want to consider activating Mozilla’s Do Not Track feature.

OPERA

When you first installed Opera, it gave you the option to block trackers. If you didn’t take Opera up on the offer then, you can start blocking trackers now:
  1. Along the left side of the Opera browser, click the cog icon. This opens Opera’s settings.
  2. In the menu on the left, select Basic.
  3. Find the Block Trackers slider and push it into the On position.
  4. Blocking trackers can impact the functionality of certain websites. If you start noticing strange behavior on a particular website, you may want to add that site to your Exceptions list. By allowing this site to use trackers, you should be able to resolve any issues you’re experiencing.
To make an exception for one or more websites:
  1. Launch Opera’s settings by clicking the little cog icon.
  2. Navigate to Basic > Manage Exceptions.
  3. Click Add and then type the address of the site where you want to permit trackers.
Repeat for all the sites that you want to add to your exceptions list.
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Samsung Odyssey Neo G9 monitor review
samsung Odyssey Neo G9Odyssey Neo G9 is a successor to Odyssey G9 curved gaming monitor and it is aimed again at the gaming community with its specifications but of course, it can be used for work as well. Gapping at a stunning $2500 USD price it is not really a cheap piece of hardware so it is normal to see what do you get for this kind of price and do features justify it, so let’s dive in.

Size and resolution

The first thing that you can notice about the screen is that it is big and curved, 49 inches big which is pretty big, and with it, I believe you can forget about using 2 or 3 screens because this single one will cover everything you need really. Going as far as 5120 X 1440 resolution is the strange definition, basically, this is 5K which is kind of nice but I do not see the advantage. Sure it is larger than 4K, but for the price of $2500 I expected an 8K monstrosity so if the resolution is not the main price justification then what is? Let’s move on and find out.

Odyssey tech specs

The monitor comes with HDR and 240Hz refresh rate which is very nice and coupled with 1ms pixel response time, adaptive sync, and Variable Refresh Rate you get pretty good other tech specs. All of this is very nice but the monitor's strongest selling point is Mini Led tech. Mini Led is a next-gen tech currently found only in high-end TVs. With this technology, monitors can produce truer blacks sort of speak thanks to a greater number of dimming zones. Odyssey Neo G9 is rated at 2000 nits in the brightness values and local dimming zones go to stunning 2048. It comes also with Quantum HDR that supports 10+, Freesync, and G-Sync capability. In connection, the department monitor comes with a single display 1.4 port and two HDMI 2.1 ports. It also includes a headphone jack along with two USB 3.0 ports.

Conclusion

While the resolution of the monitor is nothing impressive for the given price, its size and the rest of the tech specs surely are. Now I will not lie, the price is still a little too high but if you could afford it easily I think you should.
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How to remove PC Fix Speed from your Windows PC

PC Fix Speed is a Potentially Unwanted Program designed to improve the speed of your computer. This program usually comes bundled with other software, and when installs automatically scan your PC and displays exaggerated messages on the status of the PC’s performance, to get users to pay for the PRO version of the software. It also adds registry entities that allow it to run each time the computer is started, and the application itself will constantly keep reminding users that they have errors by putting the application windows on top.

From the Author: The Service is provided by PCRx through Crawler, LLC. Clean and repair your PC’s registry, optimize PC performance and free up disk and memory space. With everything you do on your PC, including adding on devices, a new entry is created in your Windows® registry, and seldom are any removed after they’re no longer needed. As a result, your PC gets bogged down with unnecessary entries, slowing your PC speed, the start-up, and your Internet browser. PC Fix Speed cleans up registry entries and puts your PC back on track for optimal performance. PC Fix Speed is an essential application that should be a part of every computer. PC Fix Speed especially helps computers that are unusually slow, freeze up often or show error messages, by cleaning the system registry and improving overall performance.

About Potentially Unwanted Applications

If you have ever downloaded software from the internet (shareware, freeware, etc,), it’s quite possible you’ve unconsciously installed unwanted programs on your computer system. A Potentially Unwanted Program, often known as PUP, in short, is software that contains adware, installs toolbars, or has other hidden goals. These kinds of programs are usually bundled up with free applications that you download from the internet or will also be bundled inside the custom installers on many download sites. It’s clear by its name – unwanted programs – but did not actually constitute “malware” in the traditional sense. An important difference between malware and PUP is distribution. Malware is normally dropped through vulnerability exploitation while PUP gets installed with the consent of the user, who intentionally or unwittingly approves the PUP installation on their computer. PUP developers can argue their programs aren’t malicious software however, it can nevertheless be unsafe software and put your PC at risk much the same way malware does.

Exactly how do PUPs look like?

Unwanted programs come in various forms. More often, they can be found in adware bundlers which are known to utilize aggressive and misleading advertising. Most bundlers install many adware programs from a number of vendors, each of which possesses its own EULA policy. Safebytes Anti-malware entirely eliminates this threat and safeguards your computer against unwanted programs or adware infection. Several PUPs also show up as toolbars or add-ons, mounted on your preferred web browser. These toolbars change your homepage and your search engine in the installed browser, track your web activities, control your search results with redirects and sponsored links, and eventually slow down your browser and diminish your web browsing experience. Potentially Unwanted Programs occasionally act very much like viruses or spyware. Some PUPs carry keyloggers, dialers, and other software to collect your personal details that can cause identity theft. Because of this unwanted program, your application may freeze, your security protections can get disabled which could leave your computer susceptible, your system may get ruined, and the list goes on and on.

Some tips on protecting yourself from PUPs

• Read meticulously before you install anything. Don’t click accept until you have read the fine print. There could be a clause about PUPs. • Use ONLY custom or manual install method – and don’t blindly click Next, Next, Next. • Use good anti-malware software. Try Safebytes Anti-malware which can spot PUPs and handle them as malware by flagging them for removal. • Be alert if you install freeware, open-source programs, or shareware. Disable or eliminate toolbars and browser extensions you don’t really need. • Only download applications from the original providers’ websites. Avoid download portals since they use their very own download manager to pack additional programs together with the initial download. Remember the fact that although PUPs could cause damage and hinder the proper function of the computer, they can’t get into your system without your consent, so be watchful not to provide them with it.

What To Do If You Cannot Install Any Antivirus?

Malware could cause a great deal of damage to your PC. Some malware sits in between your PC and your net connection and blocks some or all internet sites that you would like to check out. It could also prevent you from adding anything to your PC, especially the antivirus program. So what should you do when malware prevents you from downloading or installing Anti-Malware? Although this kind of issue will be tougher to get around, there are some steps you can take.

Start your computer in Safe Mode

If the malware is set to load at Windows start-up, then booting in Safe Mode should prevent it. Only the bare minimum required applications and services are loaded whenever you start your laptop or computer into Safe Mode. Listed below are the steps you should follow to boot into the Safe Mode of your Windows XP, Vista, or 7 computers (check out the Microsoft website for instructions on Windows 8 and 10 PCs). 1) At power-on/startup, tap the F8 key in 1-second intervals. This will bring up the Advanced Boot Options menu. 2) Make use of the arrow keys to select Safe Mode with Networking and press ENTER. 3) When you are into this mode, you will have an internet connection again. Now, use your web browser to download and install an anti-malware program. 4) After the application is installed, allow the diagnostic scan run to eliminate trojans and other threats automatically.

Switch to an alternate web browser

Web-based viruses could be environment-specific, aiming for a particular internet browser or attacking specific versions of the web browser. The ideal way to avoid this problem is to select an internet browser that is well known for its security features. Firefox contains built-in Malware and Phishing Protection to keep you safe online.

Make a bootable USB anti-virus drive

Here’s yet another solution which is using a portable USB anti-malware software package that can check your computer for malware without needing installation. To run anti-virus from a USB drive, follow these simple steps: 1) Make use of another virus-free PC to download Safebytes Anti-Malware. 2) Plug in the pen drive to a USB port on the uninfected computer. 3) Double-click the executable file to run the installation wizard. 4) Choose a USB drive as the location when the wizard asks you where you want to install the application. Follow the instructions on the computer screen to finish off the installation process. 5) Now, insert the USB drive into the corrupted PC. 6) Double-click the EXE file to run the Safebytes tool right from the thumb drive. 7) Click the “Scan” button to run a full system scan and remove viruses automatically.

SafeBytes AntiMalware Overview

Want to download the best anti-malware software program for your system? There are various applications available that come in free and paid versions for Microsoft Windows systems. A few are good ones, some are decent, while some are merely bogus anti-malware programs that can damage your personal computer themselves! When searching for an anti-malware tool, select one which gives dependable, efficient, and complete protection against all known viruses and malware. On the list of highly recommended software is SafeBytes Anti-Malware. SafeBytes carries a superb track record of excellent service, and customers appear to be happy with it. SafeBytes can be described as a powerful, real-time antivirus application that is created to assist the typical computer end user in protecting their PC from malicious threats. This tool can easily detect, remove, and protect your computer from the most advanced malware intrusions including adware, spyware, trojan horses, ransomware, worms, PUPs, parasites, and other potentially harmful software programs.

There are plenty of amazing features you will get with this particular security product. Here are some of the features you will like in SafeBytes.

Active Protection: SafeBytes provides a totally hands-free active protection that is set to observe, block, and remove all computer threats at its first encounter. This utility will always keep track of your PC for suspicious activity and updates itself continuously to keep abreast of the constantly changing threat landscape. Anti-Malware Protection: This deep-cleaning anti-malware software goes much deeper than most antivirus tools to clean your computer system. Its critically acclaimed virus engine finds and disables hard-to-remove malware that hides deep inside your PC. Web protection: Through its unique safety rating, SafeBytes informs you whether a site is safe or not to access it. This will make sure that you’re always certain of your online safety when browsing the web. Low Memory/CPU Usage: SafeBytes is a lightweight and easy-of-use anti-virus and antimalware solution. As it uses very little computer resources, this application leaves the computer’s power exactly where it belongs: with you. 24/7 Premium Support: SafeBytes provides 24/7 technical support, automatic maintenance, and updates for the best user experience. SafeBytes has developed a wonderful anti-malware solution that can help you conquer the latest malware threats and virus attacks. You can rest assured that your computer system will be protected in real-time as soon as you put this software to use. So if you need sophisticated forms of protection features and threat detections, purchasing SafeBytes Anti-Malware will be well worth the dollars!

Technical Details and Manual Removal (Advanced Users)

If you do not want to use malware removal software and prefer to get rid of PC Fix Speed manually, you might do so by going to the Add/Remove Programs menu in the control panel and removing the offending software; in cases of web browser plug-ins, you could un-install it by going to the browser’s Add-on/Extension manager. You will definitely also want to reset your browser. Finally, examine your hard drive for all of the following and clean your computer registry manually to remove leftover application entries after uninstalls. However, this is a tough task and only computer professionals can perform it safely. Moreover, some malware keeps replicating which makes it tough to get rid of. It is advised that you carry out the removal procedure in Windows Safe Mode.
Folders: C:\Program files\PC Fix Speed\ C:\Documents and Settings\All Users\Start menu\Programs\PC Fix Speed\ C:\Program filesx7Help\ Registry: HKLM\SOFTWARE\PCFixSpeed HKCU\Software\PCFixSpeed HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\PCFixSpeed
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Backup all drivers in Windows 10
When Windows is installed on a clean hard drive it usually finds most of the needed drivers for our computer to run, but if we by any chance have any old unsupported hardware or some exotic one chance are very high that Windows will not be able to locate and install drivers for it. And sometimes we do not even have drivers from where to download them, let's say for example you have purchased a second-hand laptop with Windows on it, you wish to create a clean and fresh copy of new Windows installation but you do not have drivers, and let us say the model is not supported so you can not download them. In this case, this shown method will help you a ton and save you a lot of time and frustration. So, in order to back all of your drivers from your Windows follow this simple guide step by step. Note please that this method will backup drivers themselves, you will not backup installation packages of drivers or similar stuff, only drivers installed in Windows itself.

Backing up the drivers

First thing first, create a folder where you want your drivers to be backed up somewhere in your HD and give it any name. Second, press ⊞ WINDOWS + X to open the secret Windows menu. keyboard with windows and x markedFrom the menu choose Command Prompt (administrator) Windows menu command prompt adminWhen the command prompt is active type the next command in it: DISM /online /export-driver /destination:C:\DriverBackup where: C:\DriverBackup is the folder and the hard drive where you want to store your backed-up drivers. Press ENTER That's it, you have now successfully backed-up all of your installed Windows drivers. Now, save all of your drivers on USB and reinstall Windows.

In order to now return backed drivers do the following:

Press again ⊞ WINDOWS + X to open the secret Windows menu. keyboard with windows and x markedbut this time choose Device manager Windows menu device managerFrom decide, manager right-click on any device Windows has not been able to install appropriate driver and choose update driver
  • Click on the Browse my computer for driver software option.
  • Click the Browse button.
  • Select the folder with the driver backup.
  • Check the Include subfolders option.
  • Click the Next button.
  • Click the Close button.
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Windows is stuck on signing out screen
As you know, each time you log out of your Windows 10 computer, it will take you to the login screen where you can switch users or log back in. But there are instances where Windows 10 remains stuck on the signing out screen, along with a blue spinning circle and all you can see is the process of your computer signing out, however, it does not progress and only gets stuck there. Thus, in this post, you will be guided on how you can resolve such an issue on your Windows 10 computer. So if you are one of the users who experience the same problem, there are several fixes you can check out if your computer is stuck on the signing out screen with a blue spinning circle. You can try to force shutdown your computer or troubleshoot the problem in a Clean Boot State. You could also try to check the status of the User Profile Service or repair User Profile, as well as run System Restore. For more details, refer to each one of the suggestions provided below. But before you troubleshoot the problem, make sure that you are logged in to your computer as an administrator.

Option 1 – Try to force shutdown your computer

The first thing you can do is to force reboot your computer as this simple fix could help in fixing the problem. This option is quite simple, just make sure that before you do it, you have to save all your work.
  • First, turn on your computer and press and hold the power button for at least 30 seconds. You might notice the screen flashing or making any changes, just ignore it.
  • After that, plug out and plug in your computer and automatically turn it on.
  • Once done, check if the issue is now fixed or not.

Option 2 – Put your computer in a Clean Boot State

It is possible that some third-party application is causing your computer to get stuck in the signing out screen. So you can try putting your computer in a Clean Boot State and see if it fixes the problem.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Once your computer is in a Clean Boot State, you should now be able to sign out or sign in without any problem.

Option 3 – Try checking the status of the User Profile Service

If forcing your computer to shut down or putting your computer in a Clean Boot State didn’t fix the problem, you can try to check the status of the User Profile Service since it is the one responsible for loading and unloading user profiles. Thus, if this service is disabled or stopped, you will no longer be able to sign out or sign in successfully.
  • Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Services Manager.
  • From there, look for the User Profile Service and make sure that its Startup Type is set to Automatic and that its status is “Started”.
  • Once done, exit the Services Manager and see if the issue is resolved.

Option 4 – Try to repair your corrupted profile via Registry

In this second option, you can try to repair the corrupted profile using the Registry but before you proceed, make sure to create a System Restore Point and then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “regedit” in the field and hit Enter or click OK to open the Registry Editor.
  • Next, go to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList
  • Once you’ve opened the registry key, you should see a list of all the user profiles on your computer. Now click on each S-1-5 folder and look for the “ProfileImagePath” entry and double click on it to check which user account it is related to. You will see a path like “CUsersACK” where “ACK” is the username.
  • You should know which of the user account is corrupted. Just look for a key named “RefCount” and change its Value data to “0” and click OK. And if it isn’t available, simply right-click on the right pane and create it.
  • After that, double click on the key named “State” and make sure that the Value data is “0” and click OK.
  • Exit the Registry Editor and restart your computer to apply the changes made and then check if it fixed the problem or not.

Option 5 – Run System Restore

  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
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How to remove GoodShop Landing

GoodShopLanding is a browser extension for Google Chrome, Mozilla Firefox, and Safari. This extension offers the latest coupons from a range of variety stores. While this may seem useful, this extension only offers coupons from sponsored stores, not all coupons available, so the only coupons that you will get are from the Extensions Ad network. You may see additional new tabs opening randomly while browsing the internet, these tabs are opened by GoodShopLanding and usually contain last-minute store deals.

As it is often distributed via potentially unwanted advertising, and impacts browser performance in a way that many users do not want, it is classified as a Browser Hijacker and thus flagged for optional removal. From the Author:
Shop online? Here’s your free automatic coupon finder, Gumdrop. Never miss a coupon again Gumdrop automatically applies the best coupons for you at checkout. Get the best deals anywhere With over 500,000 coupons, Gumdrop finds deals for thousands of stores, including Amazon, Expedia, and Papa John’s.

About Browser Hijackers

Browser hijackers (sometimes called hijackware) are a kind of malicious software that alters internet browser configurations without the computer owner’s knowledge or consent. These hijacks appear to be increasing at an astonishing rate around the globe, and it could be truly nefarious and sometimes harmful too. There are numerous reasons why you may have a browser hijack; but commercial, marketing, and advertising are definitely the primary purposes for their creation. Often, hijackers will force hits to sites of their choice either to increase traffic generating higher advertisement revenue, or to gain a commission for every user visiting there. However, it isn’t that harmless. Your web safety is jeopardized and it is extremely irritating. They not only mess up your web browsers, but browser hijackers can also modify the system registry, leaving your computer vulnerable to various other attacks.

Indications of browser hijack

There are many symptoms that indicate the browser is highjacked: your homepage is reset to some mysterious site; bookmark and the new tab are likewise changed; The default search page of web browser is changed; unwanted new toolbars are added to your web browser; you may see never-ending pop-up ads on your computer screen; web pages load very slowly and sometimes incomplete; you’re disallowed access to certain webpages, such as the site of an antimalware software developer like SafeBytes.

How they get into the computer

A browser hijacker can be installed on your computer if you go to an infected website, click an e-mail attachment, or download something from a file-sharing website. They can also be deployed via the installation of an internet browser toolbar, add-on, or extension. Browser hijackers sneak into your pc along with free software application downloads that you unknowingly install along with the original. A good example of some well-known browser hijackers includes Babylon, Anyprotect, Conduit, DefaultTab, SweetPage, RocketTab, and Delta Search, but the names are often changing. Browser hijackers may record user keystrokes to collect potentially invaluable information that leads to privacy issues, cause instability on computers, significantly disrupt user’s browsing experience, and finally slow down the computer to a stage where it will become unusable.

How you can get rid of browser hijackers

Certain browser hijacking can be simply corrected by identifying and removing the corresponding malware program from your control panel. Unfortunately, most of the software programs utilized to hijack a web browser are intentionally designed to be hard to remove or detect. Moreover, manual removal requires you to carry out many time-consuming and intricate steps which are tough to conduct for new computer users. Installing and running anti-malware software on the affected computer can automatically delete browser hijackers as well as other malicious applications. If you want to remove persistent browser hijackers quickly and effectively, install the top-rated Anti-Malware program Safebytes Anti-Malware. Along with anti-virus software, a system optimizer program, for example, Restoro, can help you fix registry errors, get rid of unwanted toolbars, secure internet privacy, and enhance overall computer performance.

What you can do if Malware Stops You From Downloading Anti-virus?

Malware could cause all kinds of damage when they invade your system, from stealing your private information to deleting data files on your computer. Some malware sits in between the computer and the internet connection and blocks some or all sites that you really want to visit. It could also block you from adding anything to your machine, especially antivirus applications. If you are reading this, you may have got infected by malware that stops you from installing a computer security application like Safebytes Anti-Malware. Do as instructed below to get rid of the malware in alternate ways.

Download the application in Safe Mode with Networking

If the malware is set to load immediately when Microsoft Windows starts, entering Safe Mode could very well block the attempt. Since only the bare minimum applications and services start-up in safe mode, there are seldom any reasons for issues to take place. Here are the steps you should follow to boot into the Safe Mode of your Windows XP, Vista, or 7 computers (go to Microsoft site for instructions on Windows 8 and 10 computers). 1) At power-on/startup, press the F8 key in 1-second intervals. This will conjure up the “Advanced Boot Options” menu. 2) Use the arrow keys to select Safe Mode with Networking and hit ENTER. 3) When this mode loads, you should have internet access. Now, use your internet browser normally and navigate to https://safebytes.com/products/anti-malware/ to download Safebytes Anti-Malware. 4) Immediately after installation, do a full scan and allow the program to delete the threats it discovers.

Switch over to an alternate browser

Malicious program code could exploit vulnerabilities in a particular internet browser and block access to all anti-virus software sites. If you seem to have a virus attached to Internet Explorer, then switch over to an alternate web browser with built-in safety features, such as Firefox or Chrome, to download your favorite antivirus program – Safebytes.

Create a portable antivirus for removing malware

Another solution is to make a portable antivirus program on your USB stick. Adopt these measures to use a USB flash drive to fix your corrupted computer system. 1) Download Safebytes Anti-Malware or MS Windows Defender Offline onto a virus-free computer system. 2) Plug the USB drive into the clean PC. 3) Double-click the Setup icon of the antivirus software package to run the Installation Wizard. 4) Pick a USB flash drive as the location when the wizard asks you where you intend to install the software. Follow the directions to complete the installation process. 5) Remove the USB drive. You may now utilize this portable antivirus on the infected computer system. 6) Double click the Safebytes Anti-malware icon on the thumb drive to run the program. 7) Click the “Scan Now” button to begin the virus scan.

Let's Talk About SafeBytes Anti-Malware!

If you’re looking to download anti-malware software for your PC, there are numerous tools in the market to consider nonetheless, you cannot trust blindly anyone, regardless of whether it is paid or free program. Some of them are good but there are several scamware applications that pretend as legit anti-malware programs waiting to wreak havoc on your personal computer. When looking for antimalware software, pick one that provides solid, efficient, and total protection against all known computer viruses and malware. When thinking about reliable software programs, Safebytes AntiMalware is undoubtedly the highly recommended one. SafeBytes anti-malware is a powerful, highly effective protection tool made to help users of all levels of IT literacy in identifying and eliminating harmful threats from their personal computers. Once you’ve got installed this tool, SafeBytes superior protection system will ensure that no viruses or malicious software can seep through your PC. SafeBytes carries a variety of amazing features which can help you protect your PC from malware attack and damage. Listed below are some of the good ones: Real-time Threat Response: SafeBytes delivers complete and real-time security for your PC. It’ll monitor your personal computer for suspicious activity at all times and safeguards your PC from unauthorized access. Robust, Anti-malware Protection: With a critically acclaimed malware engine, SafeBytes gives multilayered protection which is made to catch and eliminate viruses and malware that are hidden deep inside your computer’s operating system. Fast Scan: Safebytes Anti-Malware, using its enhanced scanning engine, offers extremely fast scanning which can promptly target any active online threat. Safe Browsing: SafeBytes inspects the links present on a webpage for possible threats and alerts you if the site is safe to visit or not, through its unique safety rating system. Light-weight Tool: This software program is not “heavy” on the computer’s resources, so you’ll not see any performance troubles when SafeBytes is working in the background. 24/7 Online Technical Support: For any technical issues or product guidance, you could get 24/7 professional assistance through chat and email. To sum it up, SafeBytes Anti-Malware provides excellent protection combined with very low system resource usage with both great malware detection and prevention. You can be sure that your computer system will be protected in real-time once you put this software program to use. So if you’re searching for the absolute best malware removal application out there, and when you don’t mind shelling out some money for it, go for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you wish to do the removal of GoodShop Landing manually instead of employing an automated tool, you can follow these measures: Navigate to the Windows Control Panel, click the “Add or Remove Programs” and there, select the offending program to remove. In cases of suspicious versions of browser extensions, you can actually get rid of it through your browser’s extension manager. You will likely also want to reset your browser. To be certain of complete removal, find the following registry entries on your computer and remove them or reset the values appropriately. Please note that this is for professional users only and might be difficult, with wrong file removal leading to additional system errors. Additionally, certain malicious programs are capable to defend against its deletion. Doing this malware-removal process in Safe Mode is suggested.
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Create BlueTooth shortcut on desktop
If you have a BlueTooth device on your computer, you know that each time you need to receive or transfer the file you need to find the icon in the system tray, right-click on it and choose the desired option. But there is a simpler solution, create a Bluetooth icon on the desktop so it is always easy to access. Open File Explorer by pressing ⊞ WINDOWS + E Go to C:\Windows\System32 Find fsquirt.exe Right-click on it and choose copy Go to the desktop and right-click, choose paste Rename the file to Bluetooth And, you are done!
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Mapped network drives are not working
When you have to connect to a drive that’s on a different computer or on external storage, that’s where the mapped network drives come in. Mapped network drives make accessing files a lot easier. However, there are times when it won’t work for some reason. Windows will notify you about the unavailability of mapped network drives in several ways. For one, Windows might display a red X on the network drives or it could be that its status will be unavailable when you try to use it from the Command Prompt or via a notification. It is recommended that you run a few scripts when you log in to your PC as it may so happen that the network drive takes more than usual to connect. Before you start troubleshooting the problem using the given options below, keep in mind that some workouts might only work under certain scenarios. You might need some network access at logon or you might need access to the Group Policy settings. So you need to choose what you prefer more. You can try the given workarounds below if the mapped network drives are not showing or connecting or working on your Windows 10 computer. These workarounds use scripts to make sure that you are connected to them as soon as you start to use your PC. As mentioned, before you can troubleshoot, you need to create scripts first. There are two scripts here namely MapDrives.ps1 which is executed by the second script named MapDrives.cmd and is done at a regular and non-elevated Command Prompt. Follow the steps below to get started.
  • You have to create a script file named “MapDrives.cmd” first and then save it on a place where the files are safe. To do that, open a text editor like Notepad and then copy and paste the following script:
PowerShell -Command "Set-ExecutionPolicy -Scope CurrentUser Unrestricted" >> "%TEMP%StartupLog.txt" 2>&1 PowerShell -File "%SystemDrive%ScriptsMapDrives.ps1" >> "%TEMP%StartupLog.txt" 2>&1
  • After that, save the file and name it “MapDrives.cmd”.
  • Next, create a script file named “MapDrives.ps1” and then copy and paste the following content. Just make sure to save both scripts in the same folder.
$i=3 while($True){     $error.clear()     $MappedDrives = Get-SmbMapping |where -property Status -Value Unavailable -EQ | select LocalPath,RemotePath     foreach( $MappedDrive in $MappedDrives)     {         try {             New-SmbMapping -LocalPath $MappedDrive.LocalPath -RemotePath $MappedDrive.RemotePath -Persistent $True         } catch {             Write-Host "There was an error mapping $MappedDrive.RemotePath to $MappedDrive.LocalPath"         }     }     $i = $i - 1     if($error.Count -eq 0 -Or $i -eq 0) {break}     Start-Sleep -Seconds 30 } Note: Now that you’ve created the script files, it’s time for you to proceed to the options given below.

Option 1 – Try creating a startup item

Note that this option only works on devices that have network access at login. So if it’s not there, the script will fail to reconnect the network drivers automatically. To create a startup item, here’s what you have to do:
  • Open the Startup folder located at %ProgramData%MicrosoftWindowsStart MenuProgramsStartUp.
  • From there, copy and paste the MapDrives.cmd.
  • After that, open the Scripts folder located at %SystemDrive%Scripts copy-paste MapDrives.ps1 and then copy and paste MapDrives.ps1 in there.
Note: After you complete the steps above, a log file named “StartupLog.txt” will be created in the %TEMP% folder. Now all that’s left for you to do is to log out of your computer and then log back in. This will ensure that the mapped drives are open.

Option 2 – Create a scheduled task

It is possible to create a scheduled task that runs as soon as you log in to your computer. To create a scheduled task, follow the steps below.
  • You have to copy the MapDrives.ps1 script file to the scripts folder of Windows located at %SystemDrive%Scripts.
  • After that, open the Task Scheduler and select Action > Create Task.
  • Next, type a name and description of the task in the General tab.
  • Then click on the Change User or Group button and select a local user group and click OK.
  • Now check the box labeled “Run with highest privileges” and switch to the Triggers tab.
  • From there, create a new trigger with the “At Logon” option in the Begin the task drop-down menu and then click OK.
  • After that, switch to the Actions tab and create a new action then choose to Start a program.
  • Next, type “Powershell.exe” in the Program/Script field, and in the Add arguments (optional) field, type the following:
-windowsstyle hidden -command .MapDrives.ps1 >> %TEMP%StartupLog.txt 2>&1
  • And in the Start in the (optional) field, type “%SystemDrive%Scripts” as the location of the script file.
  • Now under the Conditions tab, select the “Start only if the following network connection is available” option and then select Any connection and click OK.
  • Restart your computer or log off from your account and then log back in so that the task will be executed.

Option 3 – Use the Group Policy settings

You need this option if the mapped network drives are defined via Group Policy settings. You have to update the action of the drive maps to Replace. As a result, it will delete the existing mapped drive and create the mapping on each logon again. However, any settings on the mapped drive that are changed from the Group Policy settings will be gone on each logon. So if the changes don’t work, you need to run the gpupdate command together with the /force parameter in order to refresh the Group Policy setting quickly.
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Fix 0x80071AC3, Volume is dirty error message
If you are trying to copy a folder or a file but encountered an error that says, “An unexpected error is keeping you from copying the folder. If you continue to receive this error, you can use the error code to search for help with this problem”, read on as this post will guide you on how you can fix this error. This kind of error is a CHKDSK error. It is the “Volume is dirty” error message with error code 0x80071AC3 which indicates that the CHKDSK operation on your computer did not go through due to some corrupted sector of your hard drive, data corruption, corrupted system files, malware infection, as well as improper installation of an application that left some residual folders and files and many more. To fix the Error 0x80071AC3, here are some potential fixes you can check out to resolve it:

Option 1 – Run the Check Disk utility

You can also run the Check Disk utility to fix the error when you connect your USB or external device.
  • In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
  • After opening Command Prompt, type this command and tap Enter: chkdsk /r /f <PARTITION LETTER>
  • The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
  • Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 2 – Try to check if a particular volume is dirty and exclude it

The next thing you can do to fix the problem is to check if the particular volume is dirty and exclude it. To do so, follow these steps:
  • In the Start Search, type “command prompt” in the field and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
  • After opening Command Prompt with admin privileges, execute this command: fsutil dirty query <PARTITION LETTER>
  • After that, you will see either of the following results of the command you just executed:
    • “Volume <PARTITION LETTER> is dirty”
    • “Volume <PARTITION LETTER> is not dirty”
  • If you see the “Volume <PARTITION LETTER> is dirty” message, then you can just skip checking the drive for errors by executing this command: CHKNTFS /X <PARTITION LETTER>

Option 3 – Try to format the destination drive

If the first two options above didn’t work, then you might want to try formatting the drive can also help you resolve the error. To format it, follow these steps:
  • To get started formatting your drive, tap the Win + E keys and then go to the access page of the drive.
  • Next, right-click on the drive and select Format.
  • After that, uncheck the “Quick Format” option and then format your drive properly.
  • Now once the formatting process is finished, unplug the drive and plug it back in afterward.
  • Check if the error is already fixed. If the drive is not initialized, tap the Win + R keys and hit Enter.
  • After opening the Run dialog box, type “diskmgmt.msc” and hit Enter to open Disk Management.
  • From there, right-click on the drive volume and select initialize disk.
  • Next, select the correct partition type and proceed.
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