How to Install SafeBytes Anti-Malware Software When Malware Blocks or Prevents the Process

All malware is detrimental and the magnitude of the damage will vary greatly depending on the type of infection. Some malware variants modify internet browser settings by adding a proxy server or modify the PC's DNS settings. When this happens, you'll be unable to visit certain or all the sites, and therefore not able to download or install the required security software to clear out the computer malware.

If you’re reading this article, chances are, you’re stuck with a virus infection that is preventing you from downloading and/or installing the Safebytes Anti-Malware program on your computer.

Refer to the instructions below to remove malware through alternate methods.

Method 1: Install Anti-Malware in Safe Mode with Networking

If the malware is set to load automatically when Microsoft Windows starts, entering safe mode may block the attempt. Since only the minimal applications and services start-up in safe mode, there are rarely any reasons for conflicts to happen. You will need to do the following to remove malware in Safe mode.

  • 1) Tap the F8 key continuously as soon as your computer boots, however, before the large Windows logo or black screen with white texts come up. This would invoke the Advanced Boot Options menu.
  • 2) Choose Safe Mode with Networking using arrow keys and press Enter.
  • 3) When you are into this mode, you will have access to the internet once again. Now, utilize your web browser normally and download Safebytes Anti-Malware.
  • 4) After installation, do a complete scan and allow the software to get rid of the threats it detects.

Method 2: Utilize An Alternate Internet Browser to Download Anti-Malware Software

Malicious program code may exploit vulnerabilities in a specific web browser and block access to all antivirus software sites. If you suspect that your Internet Explorer has been hijacked by computer malware or otherwise compromised by cybercriminals, the most effective plan of action is to switch to an alternate web browser such as Chrome, Firefox, or Safari to download your chosen security program - Safebytes Anti-Malware.

Download SafeBytes Anti-Malware for Malware Removal

Method 3: Install and Run Anti-Malware From a USB Drive

To effectively remove the malware, you might want to approach the problem of installing an antivirus software program on the affected computer from a different angle.

Adopt these measures to employ a flash drive to fix your infected computer.

  • 1) Use another malware-free PC to download Safebytes Anti-Malware.
  • 2) Plug the thumb drive into the uninfected computer.
  • 3) Double click on the executable file to open the installation wizard.
  • 4) Choose the drive letter of the USB drive as the place when the wizard asks you exactly where you would like to install the anti-virus. Follow activation instructions.
  • 5) Now, transfer the thumb drive to the infected computer.
  • 6) Double-click the antivirus program EXE file on the USB flash drive.
  • 7) Click on the “Scan Now” button to start the malware scan.

If no other method of downloading and installing the antivirus software works, then you've no other option than to hit the last resort: a full Windows reinstallation, the only approach known to have a 100% rate of success at virus removal.

If you like to learn and find out more about various Windows errors, and how to repair them go to our vast archive or use search to find articles that will explain and help you in solving your issue.
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Disk Defrag
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Do-It-Yourself Guide to Fixing Runtime Error 5

Troubleshoot Runtime Error 5

Runtime Error 5 - What Is It?

Runtime Error 5 is one of those errors that Windows users encounter at least once in their life. Generally, when Runtime Error 5 occurs, the message that appears says ‘Invalid Procedure Call or Argument’. Runtime Error 5 occurs because the Quality Analyst function that resides within the Operating System behaves in an abnormal manner and the user receives a warning.

Solution

Restoro box imageError Causes

As explained above, Runtime Error 5 is caused because of the unexplained behavior of the Quality Analyst function. The problem occurs when the function is lost and is not mapped to any drive. As a result, Windows is unable to find and load it and displays the error message. Runtime Error 5 is also caused by other reasons listed below as follows.
  • When files of programs like Visual Basic use bad entries in the registry.
  • When a user attempts to load Internet Explorer and a global cash of browser occurs, this also causes Runtime Error 5.
Since these types of errors can easily be fixed, it is strongly advised that a user takes the necessary actions to keep them from occurring in the future.

Further Information and Manual Repair

Some instructions for users to fix Runtime Error 5 as soon as it appears are listed below as follows.
  1. Users are recommended to restart their computers. However, prior to doing so, it is advised that any programs that are opened are closed and work is saved to prevent data loss. Once the computer restarts, users should load the program that triggered Runtime Error 5 once again to determine whether or not the error recurs.
  2. If the problem persists, the best approach is to uninstall the program causing the error. This can be accomplished by going to the ‘Control Panel’ and selecting the ‘Add/Remove programs’ option if one is using Windows XP or Windows 95. However, if a user is running Windows 7, the same task can be accomplished in the ‘Program and Features’ option. If there’s an option that allows you to clear personal settings and preferences, the box should be checked.
  3. Now reinstall the program using the latest version of the installer to stop encountering this error. Use any patch for the program if available. Run installer while following the instructions on the screen. Check the default settings as well.  It is suggested to instantly install any patches if available.
  4. Another piece of advice is to simultaneously press ‘Ctrl, Shift, and Esc’. Windows task manager will appear. Go to the “processes” tab and select a process that doesn’t look familiar to you. Note the filename and click on the ‘End Process’ button. Load the program again and find out if the error occurs. Once the program causing the error is identified, the user can perform the steps listed above to resolve the problem.
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How to Fix Error Code 1309

Troubleshoot Error Code 1309

What is Error Code 1309?

Error code 1309 is an error code that occurs when installing either Microsoft Office 2003 or Microsoft Office Project 2003. This error code may hamper your ability to run and use applications associated with Microsoft Office. To ensure installation is successful, it is first advisable to fix this error code. Error 1309 is displayed in any one of the two formats illustrated below. When installing Microsoft Office Project 2003, the error message may pop up as:
Error 1309. Error reading from file:    pathfilename.cab. Verify that the file exists and that you can access it.
When installing Microsoft Office 2003, the error message may appear in the following format: Fatal Error During Installation

Solution

Restoro box imageError Causes

Error code 1309 message may appear during Microsoft Office installation due to several reasons. These include:
  • Problems in the Oclncore.opc file. Project 2003 uses this version of the file for program installation.
  • Lack of adequate use permission
  • The requested file was not found
  • Setup registry entries are modified in an unacceptable manner
To avoid inconvenience and access Microsoft Office 2003 or Microsoft Office Project 2003, it is recommended to fix the error immediately.

Further Information and Manual Repair

To resolve this error you don’t need to be a technical whiz. Here are some of the best, easiest, and proven do-it-yourself methods to resolve error 1309 on your computer screen instantly.

Method 1 - Change CacheLevel Settings

If the problem is related to Oclncore.opc file then try changing CacheLevel settings. Follow these steps to work around this method.
  1. First, locate the PRJPRO*.XML file in the FILESSETUP folder of the Project 2003 installation source and then open this file in the Notepad.
  2. Also, make sure that you do not open the file as read-only and make sure that a checkmark is not displayed next to Word Wrap on the Format menu.
  3. The next step is to search the file for the following text string: OCLNCORE.OPC_1033.
  4. Now on the line where this string is located, change the CacheLevel=’1’ setting to the following CacheLevel=’3’ save the file back to the original location, and then quit Notepad.
After the changes are activated, try installing the software again on your system. If it installs successfully, then this means error 1309 is resolved. If the error still persists then try other given methods.

Method 2 - Configure security settings to get full permission

When the cause of error 1309 on your PC is related to lack of adequate permission issues, then configure security settings to resolve. To do this, simply locate the folder on your installation drive. Then right-click the folder and click Properties. On the Security tab, click edit and now make sure your user name is added to the list. Grant required security permissions and then click OK to save changes. After this, try installing Microsoft Office 2003 again on your system.

Method 3 - Copy the requested file from another source

If the error 1309 pops up because the requested file was not found, then try this method. Simply copy the file specified in the error to the destination directory. For example, if the error shows data1.cab was not found, then copy this file from another source and paste it into the directory specified in the error description.

Method 4- Remove bad registry entries

Bad registry entries are responsible for registry setup modification. If this is the reason for error code 1309, then download Restoro. This is a user-friendly PC Repair Tool embedded with a powerful registry cleaner. It scans and removes all bad and invalid entries accumulated in the registry. It cleans and repairs the registry resuming it back to its normal function. Click here to download Restoro and repair error 1309 today.
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0x80070780, The file cannot be accessed
Error 0x80070780 is a particularly nasty error since it means we can not access files on our hard drive. This might be an important file from work or anything similar and it can be frustrating when we can access it. In this article, we will address solutions to this error so you can continue with your activities where you have left off. Follow the guide step by step in the given order to minimize file damage and find the solution quickly.
  1. Run File and Folder built-in troubleshooter

    The simple and clean solution, try first by running Windows built-in tools. Leave troubleshooter to scan and attempt repairs and try to access a file after that.
  2. Run disk checker

    Maybe the file is corrupted or slightly damaged but repairable, run a built-in Windows disk checker and let it scan and repair any error found. Try accessing your file after the scan.
  3. Try copying file

    If the file is under a bad sector or cluster on a disk drive that could be a reason why you can not access it, try copying the file to another location and then opening it, if the operation fails, boot Windows in safe mode and try to copy or move file then. If you are successful with copying files in safe mode, reboot your computer and try to open the file.
  4. Reinstall the driver for the hard drive

    Like when the driver for USB is not working and you can not access files same can happen on your hard drive. Go to the device manager and reinstall the driver for your hard drive.
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What to do if Google Drive Unable to Connect
As you know, the Google Drive service is a Backup and Synchronization service provided by Google. It was launched way back in April 2012 which provides users with the options to synchronize, store and share files by uploading them to Google’s servers where they stay until they are deleted personally by the users and can be accessed anywhere using the Google Account that’s used to upload them. Recently, a lot of users reported that they were unable to connect to Google Drive from their Windows 10 computers. This kind of problem has been noticed in the middle of the upload process and can be seen at times after the app launches. If you also experience the same issue, then you’ve come to the right place as this post will guide you in fixing it. There are a lot of possible reasons why this kind of problem occurs. It could be that the app was not able to launch properly or the internet got disconnected when the app was about to launch. It is also possible that the Firewall has blocked the app from connecting to the internet or that the antivirus program is preventing the app from making contact with its database. Aside from that, it is possible that the account you are using on your computer is preventing Google Drive from connecting to the internet due to some configuration errors. Follow the suggestions provided below to fix the connection issue with Google Drive.

Option 1 – Configure the Firewall

As mentioned, the Windows Firewall might be blocking the app from contacting its database so, in this option, you have to allow Google Drive through the Firewall. To do so, follow these steps:
  • In the Windows Start Search, type “firewall” and click on the “Allow an app or feature through Windows Firewall” option from the search results.
  • After that, you will see a list of apps, and here, click on the “Change Settings” button.
  • Next, scroll down and make sure to check both the “Public” and “Private” options for Google Drive.
  • Now click on Ok to save the changes made and then try to launch Google Drive again.

Option 2 – Try to launch Google Drive again

Google Drive might have not launched properly that’s why it can’t connect to its servers so you can try to launch it again and see if it helps.
  • Tap the Ctrl + Shift + Esc keys to open the Task Manager.
  • Next, go to the Processes tab and click on the “View” option located at the top.
  • After that, uncheck the “Group by Type” option and click on the “Google Drive Sync” from the list of processes.
  • Then click on the “End Task” option and close the Task Manager.
  • Launch Google Drive again and see if the issue is now resolved.

Option 3 – Temporarily disable third-party antivirus

Aside from Firewall, antivirus programs, especially the third party ones, are also known to block files applications the instant it detects a threat to the system. Thus, your antivirus program might be the reason why you can’t download anything on your Windows 10 computer. To fix this, you can try to disable the antivirus program on your computer in the meantime and then try to launch Google Drive again. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 4 – Try to create a new account

There are times when a certain configuration for a user account might be blocking some elements of the Google Drive app. In such cases, you can try to create a new account to fix the problem.
  • Click on the Windows key and then click on the icon for Settings.
  • From there, click on the Accounts button and select the “Family & Other People” option from the left pane.
  • Next, click the “Add someone else to this PC” option.
  • After that, click on the “I don’t have this person’s sign-in information” option and select the “Add a user without a Microsoft Account” setting.
  • Type in the credentials for the new account you are creating and click on Next.
  • After the account is created, click on the account and then select the “Change account type” option.
  • Click on the drop-down menu and select the “Administrator” option and then click on OK.
  • Now sign out of the current account and sign in to the new one and then open Google Drive again.
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Media Player cannot burn some of the files
If you encounter an error while trying to burn files to a CD or disk on your Windows 10 computer, stating, “Windows Media Player cannot burn some of the files”, read on as this post will guide you in fixing the error. Here’s the complete error message:
“Windows Media Player cannot burn some of the files. To investigate the problem, click the icon next to the files in the burn list.”
As you know, the Windows Media Player helps you burn songs or audio files to CD or disk but it does not always end up successfully as you could encounter some setbacks such as this particular error. Usually, this kind of issue occurs if an audio file does not comply with some restrictions so the Windows Media Player pops up this error instead. You can encounter this error message if:
  • You include a file that’s not an audio file.
  • If the total time limit exceeds 80 minutes (even though a CD has 700 MB storage capacity, you can’t burn audio of more than 80 minutes long)
To resolve the error, you have to remove the unsupported files from the burning list, change the burning speed or execute some tweaks in the Privacy settings. For more details, refer to the instructions provided below.

Option 1 – Get rid of the unsupported files from the burning list

You must get rid of the unsupported files from the list of files to burn. This list can be found on the right-hand side of the Windows Media Player. One of the indications that a file is causing problems is when there is a white cross in a red circle next to the file. You can simply click on that icon to remove the file from the burning list. Once you’ve gotten rid of all the unsupported files, try to burn your files to the CD or disk once more.

Option 2 – Try to modify the Privacy settings

In case you don’t know, the Windows Media Player comes with privacy settings that help you in various situations. However, on rare occasions, those settings could also trigger errors and this might be the one that’s causing the “Windows Media Player cannot burn some of the files” to pop up. Thus, you can try disabling these options to resolve the error. How? Refer to these steps:
  • Open the Windows Media Player.
  • Then go to Tools > Options. If you aren’t able to find the Tools menu, just tap the Ctrl + M keys. On the other hand, you can also tap the Alt key to display the menu options.
  • Once you’ve opened the Options window, go to the Privacy tab where you can the “Enhanced Playback and Device Experience” section.
  • In this section, you can find the following options. Make sure to disable them all.
    • Display media information from the Internet
    • Update music files by retrieving media info from the Internet
    • Download usage rights automatically when I play or sync a file
    • Automatically check if protected files need to be refreshed
    • Set clock on devices automatically
  • After you disable the options listed above, click on the Apply and OK buttons to save the changes made and then try to burn the files again.

Option 3 – Try to change the burning speed

Since the burning speed is set to fastest by default, you can try to change the burning speed to resolve the problem. All you have to do is open the Options window and then go to the Burn tab. From there, select either Medium or Slow burning speed and save the changes made. Now try to burn your files to the CD or disk once again.
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How to Fix Chrome error 1603 & 0x00000643
If you encounter errors 1603 and 0x00000643 on your Windows 10 computer while trying to install or update your Google Chrome browser. Although most errors can be fixed by some simple troubleshooting steps, that is not the case for these two errors since they have pretty specific solutions. To resolve errors 1603 and 0x00000643 on your Chrome browser, here are some solutions you need to check out.

Option 1 – Try to run Microsoft Install and Uninstall Troubleshooter

Running the Microsoft Install and Uninstall Troubleshooter could help you fix errors 1603 and 0x00000643 in Chrome as well as the following issue in your Windows 10 computer:
  • Corrupted registry keys on 64-bit operating systems.
  • Corrupted registry keys that control the updated data.
  • Problems that:
    • Prevent new programs from being installed.
    • Prevent new programs from being installed.
    • Problems that block you from uninstalling a program through Add or Remove Programs (or Programs and Features) in Control Panel.
To use the Microsoft Install and Uninstall Troubleshooter, refer to the given steps below.
  • First, right-click on the downloaded MicrosoftProgram_Install_and_Uninstall.meta.diagcab file and run it with administrative privileges.
  • Next, it will offer you two scenarios to troubleshoot namely, “Installing” or “Uninstalling” and you have to select Installing to resolve the current errors.
  • After that, it will show you a list of available programs on your computer. From there, select Google Update Helper and then click Next.
  • It will then start to troubleshoot the problem and will automatically apply the fixes for you. It will offer you to uninstall Chrome if it turns out that it’s the root cause of the problem.
  • After that, you need to download Google Chrome again and then reinstall it.

Option 2 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:
  • Hit the Win + R keys to open the Run dialog box.
  • Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
  • From there, rename the default folder and name it something else, e.g. “Default.old”.
  • After that, install Google Chrome again and check if the issue is now fixed.

Option 3 – Try running the Chrome Cleanup tool

You might want to run Google Chrome’s built-in Malware Scanner & Cleanup tool as it could also help in getting rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and anything else that might overtake the network and could affect the performance of the browser.

Option 4 – Try to run the Network Troubleshooter

  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 5 – Reset Chrome

Resetting Chrome can also help you fix the error. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.
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Change position of Taskbar in Windows 10
Changing Taskbar location in your Windows 10 is an easy task but lately, Microsoft has removed the option to just drag it to one side of the screen and place it there, now in order to change location we need to do a little more work but do not worry it is not difficult at all. Right-click on the taskbar to open its properties menu taskbar settings menuin the menu, on the bottom choose taskbar settings. Once the settings dialog opens, on the right side locate the taskbar location on screen. taskbar location chooserClick on the dropdown menu and choose the desired location for the taskbar.
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Virtual desktop with different wallpapers
Virtual desktopThe feature that was originally planned for now scrapped Windows 10X is included in Windows 11. You will be able to customize your Virtual desktop with different wallpapers for each screen. In order to fully customize your virtual desktops with different wallpapers follow this easy step-by-step guide.
  1. Click on the Task View button in the taskbar
  2. When the Task View opens, select the desktop on which you want to set wallpaper
  3. The view will switch to the selected desktop. Right-click anywhere on the desktop and select personalize
  4. In personalization settings, click on the background
  5. Select wallpaper which you would like to have on the desktop by clicking on browse and navigating to the desired one
  6. Close the settings
  7. Repeat for each virtual desktop you would like to customize
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How to Fix Error Code 0x80060100 on Your PC

How to Fix Error Code 0x80060100 on Your PC

Error Code 0x80060100

Error Code 0x80060100 is an error that relates to the Windows Update process. It most commonly occurs when the Update process runs and cannot be completed, as the system appears to have necessary files corrupted or absent.

Common symptoms include:

  • Inability to begin the Windows Update process
  • Inability to complete the Windows Update process

While it can be frustrating when users are not able to complete their necessary updates for Windows 10, there are several solutions that are available to fix the problem at hand. Some of the methods that can be used are simple and accessible, even for beginners, while advanced methods of resolution are also available for users who are more confident in their abilities.

Error Code 0x80060100 appears on Windows 10 and earlier versions of the Windows operating systems. In most cases, the steps to resolve the problem remain the same, regardless of the system on which the error appears. This error code is also related to Error Code 0x800b0100, which appears in similar circumstances.

If the solutions below are not successful in resolving Error Code 0x80060100 on your machine, you may need to get in touch with a qualified repair technician who can assist you in the resolution of the issue at hand. Any repair technician used should be familiar with the needs of the Windows 10 update process.

Solution

Restoro box imageError Causes

The primary cause for the appearance of Error Code 0x80060100 on a Windows machine is that the Update files have had damage to them or are found to have elements missing that are necessary for the completion of the Update process.

Further Information and Manual Repair

If Error Code 0x80060100 has appeared on your Windows operating system as you are attempting to download, install, or run Windows Update, there are several steps that you can take to attempt to resolve the error. Some of these methods require advanced knowledge or skills, so if you are not confident in your ability to undertake the steps below, contact a qualified Windows repair technician to assist you in the process.

Here are the best ways to resolve Error Code 0x80060100:

Method One: Run the Troubleshooter for Windows Update

As you attempt to run the Windows Update process and experience difficulty, there is a tool that will usually appear on the screen called the Windows Update Troubleshooter. This process can scan the files being used for the update process and attempt to fix the errors on its own, retrieving or repairing any damaged files as it comes across them.

In most cases, this step on its own will resolve Error Code 0x80060100 on a computer. However, if you are still unable to run Windows Update after using the Troubleshooter, you may need to run a disk repair tool before proceeding.

Method Two: Restart Your Computer

In some cases, Error Code 0x80060100 can be resolved simply by restarting the computer that is affected by the error. Even if this step is not successful on its own, restarting after each of the other methods can allow necessary changes to take place and refresh the progress of the Windows Update process.

Method Three: Use the DISM Tool

This method requires some skill and knowledge of your operating system. To use this tool, follow the steps below:

  • Step One: From the right side of the screen, use your mouse to swipe inward and select the “Search” option.
  • Step Two: When the search box appears, enter in the words “command prompt".
  • Step Three: From the results that appear, right-click on the “Command Prompt” option, then choose the option to “Run as Administrator.” An administrator password may be required at this point.
  • Step Four: In the window that comes up, enter in the following words, hitting the “Enter” key after each:
    • Dism.exe /online /cleanup-image /scanhealth
    • Dism.exe /online /cleanup-image /restorehealth
  • Step Five: Type in “exit” to close the prompt window and hit the Enter key.
  • Step Six: Attempt to run the Windows 10 Update process again, restarting your computer as needed beforehand.

If the methods above are not successful in the resolution of Error Code 0x80060100, a qualified Windows repair technician may be able to assist you.

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

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Fix Windows Updates and MS Store, 0x80240438
If you were trying to update your Windows 10 computer and failed due to Error Code 0x80240438, then you’ve come to the right place as this post will give you a couple of suggestions you can check out to resolve this error. You can encounter Error Code 0x80240438 not just in Windows Updates but also in Microsoft Store. This is due to the fact that the delivery mechanism for both Windows Updates and Microsoft Store is common and interdependent. This is why a lot of Windows Update and Microsoft Store error codes are similar. And so fixing them won’t be that hard as well since most methods are basically the same. When you encounter this kind of error in Windows Update or Microsoft Store, you will see the following error message on your screen:
“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help – (0x80240438).”
To resolve Error Code 0x80240438, here are some potential fixes you need to check out:

Option 1 – Try to run the Windows Update Troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the Error Code 0x80240438. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.
  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • Under the Troubleshoot section, on your left-hand side, scroll down to find Windows Update and then click on Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 2 – Try to temporarily disable anti-virus and Windows Defender Firewall

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like Error Code 0x80240438 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not.

Option 3 – Disable the Proxy server

You can also try to disable the Proxy server for your LAN to fix Error Code 0x80240438 especially if your computer was attacked by some malware or adware recently. In such cases, there is a chance that the malware or adware has changed your network settings in order to generate intrusive advertisements. Thus, you have to disable the proxy server and you can do that by following these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 4 – Try modifying the “Remove access to use all the Windows Update features” Policy

  • Start by tapping the Win + R key combination to open the Run utility.
  • Then type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
  • Once you’ve pulled up the Group Policy Editor, navigate to this setting: User Configuration > Administrative Templates > Windows Components > Windows Update
  • Next, double click on the “Remove access to use all the Windows Update features” policy and set its radio button to “Not Configured”. As you can see, this policy setting has the following description:
“This setting allows you to remove access to Windows Update. If you enable this setting, all Windows Update features are removed. This includes blocking access to the Windows Update Web site at http://windowsupdate.microsoft.com, from the Windows Update hyperlink on the Start menu, and also on the Tools menu in Internet Explorer. Windows automatic updating is also disabled; you will neither be notified about nor will you receive critical updates from Windows Update. This setting also prevents Device Manager from automatically installing driver updates from the Windows Update Web site.”
If you enable this policy setting, you can configure one of the following notification options:
  • 0 = Do not show any notifications: This setting will remove all access to Windows Update features, and no notifications will be shown.
  • 1 = Show restart required notifications – This setting will show notifications about restarts that are required to complete an installation.
  • Now you need to exit the Group Policy Editor and restart your computer for the changes to take effect.

Option 5 – Try resetting the Windows Update folders

Resetting the Windows Update folders can also help in fixing the error in both Windows Update and Microsoft Store. All you have to do is delete the contents in both the SoftwareDistribution folder and reset the Catroot2 folder as well.

Option 6 – Try downloading and installing the Windows Updates manually

Error Code 0x80240438 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:
  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.
Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.
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