The new Windows 10 update has brought some fixes, improvements, and little things to personalize our computer more. One of these personalization updates we have received is that we can now finally change the color of our START menu and taskbar and it is easy as 1,2,3. In order to change and personalize your START menu and/or title bars all you have to do is click on your windows icon to bring the start menu up and then click on settings. Once you are in setting windows go to personalization settings. When the personalization setting opens go-to color tab on left and scroll down until you find 2 checkboxes under "show accent color on the following surfaces:" check ones you wish to apply the effect to and you are done. Now your START menu and/or title bars are using the color scheme of your choice.

Repair Error 1628

What Is Installation Error 1628?

Installation Error 1628 is, as the name suggests, an installation error. When it occurs, a generic 1628 message is displayed to the user. When this message appears, it is either a problem with the install files or an issue with the InstallShield.

Solution

Error Causes

Installation Error 1628 is caused because every Windows-based program or application has been designed that such that it has to be installed on the computer for use. This installation process is important because it not only moves files to the appropriate location on one’s hard drive but also because the process creates registry entries in Windows System files. A vast majority of these programs and applications have a built-in tool that’s responsible for aptly performing this installation. This built-in tool is the InstallShield. This establishes that when this error occurs, it is either because of some unforeseen issue that occurred during the installation process or because of some problem with the InstallShield.

Further Information and Manual Repair

In order to keep this error from occurring in the future, some recommendations are outlined below.

• Check the installation disc and determine if there are any smudges, scratches, or fingerprints on it. If the system is unable to read data from the disc, Installation Error 1628 will be generated. In order to ensure that the Installation Disc is clean, use a microfiber cloth. Dampen it lightly with water and clean the disc. Wipe the inside of the disc lightly in an outward direction, making sure that it is not wiped in a circular pattern. Try to reinstall the application or program after cleaning the disc. The issue should be resolved. However, if it persists, some problems may be with the InstallShield.
• The alternative solution is to repair the InstallShield and the procedure goes as follows.

1. Stop InstallShield’s running process. It may have been crashed and simply needs to be restarted. Now access task manager. Press Ctrl+Alt+Del and the task manager will open. Now go to the processes tab and disable ‘idriver.exe’ and ‘msiexec.exe’ from here.
2. Now go to ‘C: Program Files/Common Files’. Here you will find the ‘InstallShield’ folder. Select ‘rename’ and modify the folder name to ‘InstallShield1’. Confirm rename and start the installation process again. Now Windows will try to re-install any InstallShield files one needs.
3. If the error persists after renaming the InstallShield folder, download the Windows Installer from Microsoft’s website. This file will determine whether or not your version is valid. Old versions often have bugs that cause problems. Your system is now ready to be used.

A fast Guide to Fixing 2GB filesize Error

What exactly is the 2GB filesize Error?

The PST file could be around 2 gigabytes if you are using MS Outlook 2002 or any earlier versions for your own personal Folders. The 2GB filesize malfunction occurs when your PST memory both reaches or exceeds this limit. The 2GB size problem code is, in addition, referred to as an outsize PST file error. When this error happens you may be unable to deliver or receive e-mails via your Outlook account. Moreover, you'll likewise not be able to add any new data or even view your important calendar items, notes, and saved drafts. MS-Outlook shows several types of problem codes which indicate the 2GB file size dilemma. Listed below are some of the messages that can be displayed on your monitor:-

• The file could not be added to the folder. The action could not be completed.
• Task 'Microsoft Exchange Server - Receiving' reported error (0x8004060C): 'Unknown Error 0x8004060C'
• Can't copy the item
• Errors have been detected in the file xxxx.pst. Quit all mail-enabled applications.
• Task 'Microsoft Exchange Server' reported error (0x00040820):'Errors in background synchronization. In most cases, further information is available in a synchronization log in the Deleted Items folder.'
• xxxx.pst cannot be accessed - 0x80040116

Solution

Error Causes

The simple explanation for this malfunction is that you have maxed out the two gigabytes account limit. This happens in case you continue downloading fresh data and saving files and the old emails in your Outlook account. Over time, the space becomes limited and along with it the 2 GB file limit error. This error also presents a critical danger of data loss which is a possibility in your Outlook account, which hinders you as well from fully utilizing your email account. For regular Outlook customers, who utilize this program for practically all email communication within as well as outside the office, this error is annoying and frustrating as it causes a great deal of annoyance as well as decreases their performance and productivity.

What exactly are the Symptoms?

Below are a few signs that will help you recognize the 2GB file-size error:

• Inability to fill and open the OST and PST files
• Error messages pop-ups
• Failure to send emails
• Failure to make or edit new contacts
• Inability to synchronize the file

Further Information and Manual Repair

It is desirable to fix this error code right away especially if this is the preferred strategy to carry out communication in your office. Fix it immediately or else you might not receive e-mails that are important from your colleagues. There are 3 ways to solve this issue.

Method 1

One is to remove the old e-mails and connections and replace them with new ones. This may not be the best option for you in case you don't wish to lose emails and your old contacts.

Method 2

The second alternative would be to install a fresh version of MS-Outlook like 2010. The file-size limits of OST and PST files in these editions are larger than in ms-outlook 2002. On the other hand, this is a good idea for the long run but may not be the best idea for today as you will not have the ability to recover your previous e-mails and contacts that are outdated.

Method 3

The third and maybe the method that is best to resolve the 2GB file size limit error while ensuring the restoration of your old e-mails and contacts as well as increasing the limit to 4GB, is Restoro program's installation. Here may be the best recovery program on the market. It is really easy to use, safe, exceptionally functional, secure, and especially can resolve this issue. Technical expertise isn't needed by you to perform your way around this device.

All you should do is:

Click here to download and install the Restoro repair tool on your computer. In your MS Outlook account, you can restore all your data in just a couple of clicks. Talking of data recovery, this software can also help you recover all those other e-mails before the PST malfunction happened, or that you may have deleted. So, if you have deleted any significant email that you want to recover, this will undoubtedly be of use for you. By installing it on your system you can double your Outlook account's quality to twice as much as the standard size.

As you know, DLL files in the Windows environment contain all the code needed by programs in order to properly function. And like with most other software, the functions in the DLL file have to be compatible with Windows especially if they are using any built-in service. So if you encounter an error that says, “DLL is either not designed to run on Windows or it contains an error”, when you try to launch a program, then this could be due to a compatibility issue. To fix this error, read on as this post will walk you through doing that. Based on the reports of users who encountered this error, the error pointed to a DLL file that was either designed to run on a different version of Windows. It is also possible that the DLL file itself is the problem. Here’s the complete error message:

“Bad Image – DLL file is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.”

According to security experts, the DLL files that are known to trigger this kind of error message are msvcr100.dll, msvcr110.dll, msvcp140.dll, lmirfsclientnp.dll, and so on. To fix this problem, you can try to update or reinstall the program that’s throwing the error to its latest version. You could also ask the vendor for the latest version of the DLL as well as run a System File Checker scan.

Option 1 – Try to update or reinstall the program to its latest version

The first thing you can do to fix the problem is to update or reinstall the program that’s throwing the error. It is possible that the version of DLL might be using a system call that is deprecated. So if you had updated your Windows 10 computer recently, you might want to check for an update of the software or you could also try to reinstall its latest version.

Option 2 – Try asking the vendor for the latest version of the DLL

The next thing you can do to fix the error is to ask for the latest version of DLL from the vendor. There are times when the software uses an open-source version of DLL so it is better if you ask the vendor if there is a DLL file that has to be updated. If there is, then you need to make sure to register the DLL once you have it.

Option 3 – Try to re-register the problematic DLL file

You can also try to re-register the DLL to resolve the problem. The Regsvr32 tool is a command-line utility that can be used to register and unregister OLE controls like DLL and ActiveX (OCX) controls in the Windows operating system. Follow the steps below to use it.

• Open Command Prompt as admin from the WinX menu.
• Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
  • exe /[DLL file]
  • exe [DLL file]

Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.

• After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 4 – Try to replace the DLL file from a trusted source

• First, you need to get the new DLL file from another computer with preferably the same file version number.
• After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
  • x86: This PC > C:/Windows/System32
  • x64: This PC > C:/Windows/SysWOW64
• Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
• Now type the “regsvr32 ntdll.dll” command and hit Enter.
• Restart your PC and check if the error is now fixed.

Option 5 – Run System File Checker scan

If reinstalling the program didn’t work, you can also try running the System File Checker or SFC scan to fix the error. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:

• Hit the Win + R keys to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Reboot your computer.

Option 6 – Troubleshoot the isDone.dll error in a Clean Boot State

You can also troubleshoot the “DLL is either not designed to run on Windows or it contains an error” in a Clean Boot state. It could be that there are some third-party applications in your computer that are preventing the application from getting installed and to isolate this possibility, you need to boot your computer in a Clean Boot State and then try installing the program again. Putting your computer in this state can help you identify which program is the culprit and thus isolates the problem. In a Clean Boot state, your computer will start using only the pre-selected minimal set of drivers and startup programs. Note that you have to disable and enable one process at a time.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After you’ve set your computer into a Clean Boot State, make sure that you’re signed in as administrator and then try to install the application again.

Option 7 – Try scanning your computer using Windows Defender

The DLL file might also be infected with malware or virus and to eliminate it which could explain why you’re getting the “DLL is either not designed to run on Windows or it contains an error”. Thus, you have to scan your computer using security programs like Windows Defender.

• Tap the Win + I keys to open Update & Security.
• Then click on the Windows Security option and open Windows Defender Security Center.
• Next, click on Virus & threat protection > Run a new advanced scan.
• Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.

If your Microsoft Edge browser encountered a Stop Error that says, “INVALID_POINTER_READ_c0000005 (atidxx64.dll)” in your Windows 10 computer, then this indicates that your Graphics card driver is outdated. According to security experts, Microsoft has already acknowledged the problem and stated that this issue exists with Windows 10 v1809, Windows Server 2019, and Windows Server version 1809. Although there is no direct way to resolve the problem, there are still some workarounds you can try. If you are using a RadeonHD2000 or HD4000 series video card, the update will be blocked for you. Some users also claim to experience performance issues with the lock screen or the ShellExperienceHost. However, if you are using AMD, the problem is that it no longer supports Radeon HD2000 and HD4000 series graphics processing units or GPUs. Even though Microsoft is already working for a way to resolve the problem, here are some alternative solutions you can check out:

Option 1 – Update your Graphics card drivers

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 2 – Try removing AMD Radeon HD2000 and HD4000 drivers

Although this is not exactly a perfect solution, removing AMD drivers will make the operating system fall back to the default GPU available on your motherboard. You also have the option to completely disable the hardware.

• Tap the Win + X + M keys to open the Device Manager.
• Next, look for your Graphics card drive, and under Display Adapters, right click on them and click Uninstall device or Disable device.
• After that, restart your computer. This will disable the AMD drivers so you won’t be able to find them. It will also release the Windows 10 v1809 update on your computer and in case your operating system tries to prompt you with the “New Device found” message, simply ignore it.

Option 3 – Try to use another browser

You might want to use another browser especially when you already updated your computer and Microsoft Edge still keeps on crashing. You can use Google Chrome, Mozilla Firefox, and other browsers as alternatives until you sort out the problem.

Option 4 – Try to remove the Graphics card physically

You might also want to try removing both AMD Radeon HD2000 and HD4000 as they are very old graphics cards. And since AMD is not going to roll out anything, at least on its own if your motherboard has an onboard GPU, it would be best to get rid of the cards. After that, install the Windows v1809 update and then put them back in. You also have the option to install the driver but just don’t use Microsoft Edge.

Repair Run Time Error 429

Runtime Error 429 - What is it?

Error 429 is a type of runtime error. It sometimes occurs when you use the new operator or the CreateObject function in Microsoft Visual Basics to create an instance of a Microsoft Office application. The error code is displayed on your computer screen in the following format:

Runtime Error ‘429’: Active X component Can’t Create Object

Solution

Error Causes

The runtime error code 429 is triggered for several reasons. These include:

• Mistake in the application
• Incorrect system configuration
• Missing ActiveX components in the application
• Damaged Active X and class application components
• DLL required by the application is damaged
• Active X object was not registered properly
• Corrupted applications
• Corrupted Windows registry
• Class ID issues

The runtime error code 429 not only causes you inconvenience as it hampers your ability to access programs but delays in repairing this error code can lead to serious PC damages such as system freezes, crashes, and failures.

Further Information and Manual Repair

To resolve the runtime error 429 on your PC, try the following recommended solutions:

1. Re-register the Application Causing the Error

Identify the Office application causing the error and re-register it. For instance, if Office Excel is the prime cause of the error message pop up, simply re-register it. Click on the start menu and then run. Then type this in “: C:/Program Files/Microsoft Office/Office/Excel.exe /regserver” and press OK. This will hopefully resolve the issue.

2. Go to The Microsoft Windows Script Update Page and Download Microsoft Updated Installation File

This will also assist you in repairing runtime error 429. Simply follow the installation wizard and update your MS Office Applications. The corrupted files and missing components in them would be easily corrected by the update file. However, if this doesn’t work, then this means that the cause is more crucial than you think. It is either related to damaged Active X objects or a corrupted Windows registry.

3. Repair the Active X objects and the Registry

To repair both the registry and the Active X objects in one go, it is advisable to download Restoro. This is an advanced, next-generation, highly and multi-functional PC repair tool. It is deployed with powerful and numerous utilities like a registry cleaner, Active X and class scanner, privacy error detector, and system stability module. The registry cleaner embedded in this repair tool enables you to wipe out obsolete, unnecessary, malicious, and invalid files and registry entries saved in the registry. It frees up your disk space, repairs damaged DLL files and the registry thus resolving the runtime error 429 on your system. The Active X object and Class feature identifies and scans Active X issues on your PC and resolves them right away. Besides this, with this error tool, you can also scan for viruses and also improve your PC performance.

Why Total System Care?

Total System Care is a one-stop solution to resolve all kinds of PC-related issues including the runtime error 429. To run it on your system, you don’t have to be a computer programmer. It is very easy to operate. It has easy navigation and a user-friendly interface. There is nothing complex about it. It is safe and efficient. It resolves all PC issues in a few seconds. You can run it in the background while performing other tasks on your system. Furthermore, it is compatible with all Windows versions. Click here to download Total System Care and resolve the Runtime Error 429 on your system today.

If your browser of choice is Google Chrome then sit back and enjoy the ride as we are going through some great productivity tips for it. So without further talking let's dive right into them.

Browsing using tabs groups in Chrome

If you have plenty of tabs opened during your browsing session clogging your screen then you will be happy to know that it is possible to group tabs under, well tabs groups. The good part is that you can name groups however you wish and even code them with color if you wish so. Right-click a tab for a website you want to put into a group. Select Add tab to the new group, then type in a name for the group and choose a color. Create as many groups as you want in this way. To put a tab into an existing group, right-click the tab, select Add tab to group, and select the group to which you want to add the tab. To remove a tab from a group, right-click it and select remove from group.

Send a highlighted text to another Chrome user

If you want to send some text or article you stumbled upon while surfing the internet, there is an easy way to do it providing that the target user is also on Google chrome. Highlight the text you want to share, then right-click it and select Copy link to highlight. That creates the link and puts it into your clipboard. Copy the link from your clipboard and send it to someone. When they click on it, they’ll be sent to the section of the web page with the text you want to share, and the text will be highlighted in yellow.

Sync Google Chrome via the account on multiple devices

If you use multiple devices there is an option to sync Chrome through all of these devices and get all of your bookmarks, history, etc. All you have to do is click on three dots in the upper right corner and click on synchronize. Take note that you will need a Google account in order to sync accounts and you will need to be logged in on all devices you are syncing.

Use multiple search engines

If you need or want to use multiple search engines inside Chrome like BING, DuckDuckGo, etc. now you can and you can do it very easily. Click the three-dot menu icon at the top right of Chrome and select Settings, Search engine, Manage search engines. Under the Default search engines section toward the top of the page, you’ll see a list of search engines you can search through without having to navigate to their sites. To perform a search using any of these engines, such as Bing.com, type bing.com into the address bar and press the Tab key. The leftmost part of the address bar changes, it will read Search Bing or whatever search engine you’ve typed in. Now just type in your search term and press Enter, and you’ll do a search with that search engine.

Search similar websites in content

When you are searching for content on google there is a very easy and quick way to find similar content on the internet. For example, if you want to find more sites similar to the searched site just type in the address bar in front of address related: For example, if you want sites similar to Microsoft, you would type related:www.microsoft.com

Open specific set of websites on Chrome startup

If you need and want to open a specific set of pages each time Chrome is booted know that you can. Click the three, dot icon at the top right of Chrome and select Settings, You and Google, then scroll to the On startup section at the bottom of the screen. Select Open a specific page or set of pages, then click Add a new page, type or paste in the page’s URL and click Add. Add as many pages as you want this way. That’s it for now on Google Chrome tips for better productivity, tune-up again to errortools.com for more articles.

On September 18th, 2017, Cisco’s Talos announced that CCleaner, a popular utility with billions of worldwide users, had been compromised by hackers, and was used to unwittingly distribute hidden malware in its installer. Later in the day, Piriform, the publisher of CCleaner, confirmed the problem.

Undetected by all but 1 major antivirus including CCleaner’s own parent company, this occurred for over a month and impacted over 2.7 million users. Users of CCleaner v5.33.6162 and CCleaner Cloud v1.07.3191 for 32-bit Windows are affected. These downloads were live on CCleaner’s official site from August 15th to September 12th, 2017. Anyone who downloaded the program during this time could be affected. The company claims that while the hackers set up the backdoor and many users were impacted, that the perpetrators have been arrested and that the malware never successfully performed its full task and compromised user’s PCs or sent out their data; in the wake of recent security breaches such as Equifax, users are understandably worried. Given the severity of the threat of hacking and data theft, users should take action immediately if they have CCleaner.

Technical Details of CCleaner Malware Injection

First reported by Talos, the malware, which was hidden in the CCleaner installer without the publisher noticing (despite them being owned by Avast, a massive Anti-virus company), modified a core program DLL file to evade detection, and creates several registry keys. Not only were these files not flagged by any major Anti-Virus, but they were also even digitally signed by Piriform via their Symantec certificate, meaning your PC and security program would likely whitelist and trust the malicious installer. The malware gathers personal information on a user’s PC, including IP address and running programs, and sends it to a remote server. In our testing, the program sent data to IP 216.126.225.148.

Restore Your PC (If Possible)

As of the publication of this article, there have been no assurances given that updating or even uninstalling CCleaner will remove the malware is installed. The only action thus far has been shutting down the remote server where user data was being sent has been shut down by authorities. For this reason, it is best to remove the underlying malware separately, as its presence represents a serious security threat. Unfortunately, as this could have been installed as far back as August 15th, 2017, your System Restore points may not go back that far, or even if they do, restoring to such an outdated point may cause unintended problems with other programs you use and potentially lost files and data. Manually backing up files and doing a full format or clean Windows installation would likely be successful in fully removing the malware, but is extremely time-consuming and can be difficult for many PC users. Unfortunately, this makes a PC Restore or format an unattainable option for many.

Update CCleaner to the Latest Version

While CCleaner has told users to update to the latest version of the program. Prior to doing so, we recommend fully uninstall CCleaner, ensuring you check its program files folders and registry keys, manually deleting any remnants, and then re-downloading the latest version from the official site and reinstalling clean.

If you are trying to copy a file but suddenly encountered an error message saying, “An unexpected error is keeping you from copying the file”, then you’ve come to the right place as this post will help you resolve the problem. This error comes along with another message that states, “Error 0x80070037: The specified network resource or device is no longer available”. This kind of error occurs when the power supply to the external device is weak and causes the device to be disconnecting and reconnecting consistently. To fix this problem, you need to check out the potential fixes provided below.

Option 1 – Try to physically check the USB ports

You need to check the USB ports as there could be some ports that are loose or damaged physically which affects the overall performance of the port. You could also try to change the USB port since modern computers have a variety of USB ports. So if your USB drive supports USB 3.0 or 3.1, make sure that you plug it inside a USB 3.0 or 3.1 ports. If you’re not sure which port, just keep in mind that the USB 3 port is usually blue or you can also use your computer’s documentation or manual as a reference to locate it.

Option 2 – Check the connected cables physically

Aside from the USB ports, you also have to check the physical status of the connected cables because if there are damaged ones, just like with USB ports, it would also affect the overall connectivity of the device with the computer. So if you notice some irregularities in the connecting cable physically, you might have to buy another one and replace it and then see if it fixes the problem or not.

Option 3 – Update or reinstall the Universal Serial Bus Controller driver

Since it could be a driver issue, you can try to update or reinstall the Universal Serial Bus Controller drivers using the Device Manager. Refer to the following steps:

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.

Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for a USB 3.0 Extensible Host Controller.

• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 4 – Try connecting to a slower USB port

If connecting your device to USB 3.0 or 3.1 ports didn’t work, you might want to try connecting it to a slower USB port this time. There are times when the device is not capable of supporting the higher power supply from a USB 3.0 or 3.1 port which is why the weak circuits do not work properly. Thus, try connecting your device to a USB 2.0 port and check if your device is now working.

Option 5 – Try to turn off the Power Saving option

You could also try to turn off the Power Saving option to resolve the problem. All you have to do is switch to Power Management after you select the Properties of the USB device and from there, uncheck the “Allow the computer to turn off the device to save power” option. On the other hand, if you are using a laptop and did not use the USB device for a long time, then it could be powered off. This will ensure that the system does not turn off the USB device.

Option 6 – Try to connect your device to another computer

It is also possible that your computer does not support your device. To check that possibility, you can try connecting your device to a different computer and see if it is working without any issues. If it is, then you need to get another device that’s compatible with your computer.

Option 7 – Try to use a different device

You could also try using a different device and connect it to your computer. This will help you figure out if your device is damaged or not. So if the other device you connected is working just fine, then you might have to replace your device with a new one or consult an expert and have it repaired if possible.

Option 8 – Run the Hardware and Devices Troubleshooters

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

The quickest and easiest way to log into your computer is when you use the PIN feature in Windows 10. Even though it is a bit slower compared to biometric logins such as Fingerprint and Iris scanning that comes under Windows Hello, the PIN feature is definitely less complicated. However, just like any other module of the software, it is also prone to some errors. In this post, you will be guided in fixing several PIN errors such as 0xd00000e5, 0x8007139f, and 0x8009003. These errors could be caused at different points in time like when you change or create a PIN or when you log into your computer. To fix the 0xd00000e5, 0x8007139f and 0x8009003 PIN errors, there are various solutions you can try. You may empty the contents of the NGC folder or remove and change the PIN or the password. You could also use the Group Policy Editor or reset the ACLs in the NGC folder as well as run built-in tools like System File Checker and the DISM tool.

Option 1 – Take ownership of the NGC folder and delete its contents

• Boot your computer first into Safe Mode.
• Next, you need to take ownership of the Ngc folder first and you can do that using Command Prompt.
• Type “command prompt” in the Windows Search bar and then right-click on the relevant search result and select “Run as administrator”.
• After that, if a User Account Control or UAC prompt appears, just click on Yes to proceed.
• Next, type and enter this command: TAKEOWN /F C:WindowsServiceProfilesLocalServiceAppDataLocalMicrosoftNgc
• Note that the <path> is the location of the folder or file in File Explorer.
• Now type and enter this second command: ICACLS C:WindowsServiceProfilesLocalServiceAppDataLocalMicrosoftNgc /grant administrators:F
• Finally, once the command has been executed, restart your computer.
• Once your computer has restarted, delete all the contents in the Ngc folder and check if the error is now fixed.

Option 2 – Try to remove and change the PIN or password

The 0xd00000e5, 0x8007139f, and 0x8009003 PIN errors could be caused by some conflicting issues with the PIN or password you have set for the User Account of your computer. Thus, you have to remove or change the PIN or password to fix these PIN errors.

• Remove the PIN by going to Settings > Accounts > Sign-in options.
• From there, go to the PIN section and click on the Remove button.
• You will be asked to verify your account to proceed in removing the PIN, enter your credentials.
• Restart your computer and then set up a new PIN.
• Once you’re done, restart your computer and check if the error is gone now.

Option 3 – Try to use the Group Policy Editor

• Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
• Next, navigate to this policy setting: Computer Configuration > Administrative Templates > System > Logon
• After that, double click on the “Turn on convenience PIN Sign-in” option located on the right-side panel.
• Then set its radio button to Enabled. You will see the following description when you do so:

“This policy setting allows you to control whether a domain user can sign in using a convenience PIN. If you enable this policy setting, a domain user can set up and sign in with a convenience PIN. If you disable or don’t configure this policy setting, a domain user can’t set up and use a convenience PIN. Note: The user’s domain password will be cached in the system vault when using this feature. To configure Windows Hello for Business, use the Administrative Template policies under Windows Hello for Business.”

• After setting the radio button to Enabled, it will turn on the Logins in your computer using the PIN.
• Close the Group Policy Editor and restart your computer for the changes to take effect.

Option 4 – Try to reset the ACLs in the Ngc folder

• Type “command prompt” in the Windows Search bar and then right-click on the relevant search result and select “Run as administrator”.
• After opening Command Prompt with admin privileges, execute this command: C:/Windows/Service/Profiles/Local/Service/AppData/Local/MicrosoftNgc /T /Q /C /RESET
• The command you entered will start checking for errors and fix them automatically.

Option 5 – Run the System File Checker scan and the DISM tool

System File Checker:

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Now restart your computer.

DISM tool:

• Open Command Prompt.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-image /Restorehealth
• After that, wait until the process is finished and do not close the window as the process will probably take a couple of minutes.
• Once it’s done, restart your computer.