Guide for FormFetcherPro.com Removal

FormFetcherPro.com is a Browser Extension for Google Chrome developed by Mindspark Inc. This extension offers users quick and easy access to various forms required for visas and other documents. While this may seem appealing, all this extension does is point you to the most popular websites online that can easily be found by searching.
When installed it hijacks your new tab page and changes it to search.myway.com, enabling it to better target ads.

While browsing the internet with this extension enabled you will see additional sponsored content, additional ads, and sometimes even pop-up ads displaying throughout your browsing sessions.
Several anti-virus programs have marked this extension as Potentially Unwanted and as a Browser Hijacker and are therefore recommended to remove it from your computer.

About Browser Hijackers

Browser hijacking means a malicious code has taken control over and altered the settings of your web browser, without your permission. Browser hijackers are capable of doing more than just changing home pages. Usually, hijackers will force hits to internet sites of their preference either to increase targeted traffic generating higher ad earnings, or to obtain a commission for every user visiting there. Many people believe that these types of sites are legitimate and harmless but that is incorrect. Nearly all browser hijackers pose an actual threat to your online safety and it is necessary to classify them under privacy dangers. Browser hijackers can even let other destructive programs without your knowledge further damage your computer.

Key signs that your web browser has been highjacked

When your web browser is hijacked, the following could happen: you find unauthorized changes to your web browser’s home page; your internet browser is constantly being redirected to adult sites; the default browser configurations have been changed, and/or your default search engine is altered; you see many toolbars on your internet browser; you’ll find random pop-ups start showing regularly; your web browser starts running slowly or exhibits frequent errors; Inability to navigate to certain sites, especially antivirus and other security software websites.

How it infects the computer

Browser hijackers can enter a PC in some way or other, for example via file sharing, downloads, and email as well. They sometimes are included with toolbars, add-ons, BHO, plugins, or browser extensions. Browser hijackers sneak into your pc in addition to free software application downloads also that you unwittingly install alongside the original. Common examples of browser hijackers include CoolWebSearch, Conduit, RocketTab, OneWebSearch, Coupon Server, Delta Search, Searchult.com, and Snap.do.

How you can fix a browser hijack

Some types of browser hijackers can be removed from the computer by uninstalling malicious software or any other recently added shareware. Having said that, the majority of hijackers are really tenacious and require specialized applications to eliminate them. Also, browser hijackers might modify the Windows registry so that it can be very tough to restore all the values manually, particularly when you are not a very tech-savvy individual.

Anti-malware software is very efficient when it comes to catching and removing browser hijackers that regular anti-virus software has missed. SafeBytes Anti-Malware will counter relentless browser hijackers and provide you active PC protection against all types of malware. Utilize a pc optimizer (such as Total System Care) together with your anti-malware to repair various registry issues, eliminate system vulnerabilities, and improve your computer performance.

How To Install Safebytes Anti-Malware On An Infected Computer system

Practically all malware is bad, but certain kinds of malware do more damage to your computer or laptop than others. Some malware sits in between your PC and your internet connection and blocks some or all sites that you would like to check out. It would also prevent you from the installation of anything on your PC, especially antivirus software. If you are reading this article right now, you’ve perhaps realized that a malware infection is a reason for your blocked internet traffic. So what to do if you want to install an anti-virus program like Safebytes? There are a few actions you can take to get around this issue.

Use Safe Mode to resolve the issue

In Safe Mode, you can modify Windows settings, un-install or install some software, and eradicate hard-to-delete malware. In case the malicious software is set to load automatically when the PC starts, shifting to this particular mode can prevent it from doing so. In order to get into Safe Mode or Safe Mode with Networking, press F8 while the system is booting up or run MSConfig and locate the “Safe Boot” options in the “Boot” tab. Once you restart the PC into Safe Mode with Networking, you could download, install, and update anti-malware software from there. Now, you are able to run the anti-virus scan to remove viruses and malware without interference from another malicious application.

Switch to a different internet browser

Some malware mainly targets certain web browsers. If this is your case, utilize another browser as it could circumvent the malware. If you suspect that your Internet Explorer has been hijacked by a trojan or otherwise compromised by cybercriminals, the best course of action would be to switch over to a different internet browser like Google Chrome, Mozilla Firefox, or Apple Safari to download your chosen security program – Safebytes Anti-Malware.

Make a bootable USB anti-virus drive

Another approach is to download and transfer an anti-malware application from a clean computer to run a scan on the affected computer. To run anti-virus from a USB pen drive, follow these simple steps:
1) Use another virus-free PC to download Safebytes Anti-Malware.
2) Mount the pen drive on the same computer.
3) Double-click on the downloaded file to open the installation wizard.
4) When asked, select the location of the pen drive as the place in which you would like to store the software files. Do as instructed on the screen to finish off the installation process.
5) Unplug the flash drive. Now you can use this portable anti-virus on the infected computer.
6) Double-click the EXE file to open the Safebytes tool right from the thumb drive.
7) Click on “Scan Now” to run a complete scan on the affected computer for viruses.

SafeBytes Anti-Malware Overview

If you are planning to buy anti-malware for your PC, there are many brands and utilities for you to consider. Some are very good ones, some are ok types, while some are simply just fake anti-malware software that can harm your personal computer themselves! When looking for anti-malware software, select one that gives reliable, efficient, and comprehensive protection against all known computer viruses and malware. On the list of strongly recommended software by industry, analysts are SafeBytes Anti-Malware, popular security software for Microsoft Windows.

SafeBytes anti-malware is a powerful, highly effective protection software designed to help end-users of all levels of computer literacy in finding and removing harmful threats out of their computer. When you have installed this program, SafeByte's state-of-the-art protection system will ensure that no viruses or malware can seep through your PC.

SafeBytes has outstanding features when compared with other anti-malware programs. Listed below are some of the features you will like in SafeBytes.

Most effective AntiMalware Protection: This deep-cleaning antimalware program goes much deeper than most antivirus tools to clean your personal computer. Its critically acclaimed virus engine detects and disables hard to remove malware that hides deep inside your PC.

Real-time Active Protection: SafeBytes provides complete and real-time security for your personal machine. This tool will continuously keep track of your computer for any suspicious activity and updates itself continuously to keep current with the constantly changing threat scenarios.

Internet Security: Through its unique safety score, SafeBytes tells you whether a website is safe or not to visit it. This will ensure that you’re always certain of your safety when browsing the internet.

Minimal CPU and RAM Usage: This application is not “heavy” on your computer’s resources, so you’ll not find any performance troubles when SafeBytes is working in the background.

Premium Support: For any technical inquiries or product guidance, you may get 24/7 professional assistance through chat and email.

SafeBytes can keep your computer protected from the latest malware threats automatically, thereby keeping your web experience safe and secure. Malware trouble can become a thing of the past once you put this tool to use. So if you’re searching for the best malware removal tool out there, and when you don’t mind spending some money for it, go for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

To get rid of FormFetcherPro manually, go to the Add/Remove programs list in the Control Panel and select the program you want to get rid of. For browser plug-ins, go to your browser’s Addon/Extension manager and select the add-on you intend to disable or remove. You will most probably also want to reset your web browser to its default settings.

To make sure of complete removal, find the following registry entries on your computer and delete it or reset the values accordingly. However, this is a tough task and only computer professionals can carry it out safely. In addition, some malware is capable of replicating or preventing removal. Carrying out this in Safe Mode is recommended.

Files:
%UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\jcohbbeconnbknaeaodohnjcelemnlfc
%LOCALAPPDATA%\Google\Chrome\User Data\Default\Local Extension Settings\jcohbbeconnbknaeaodohnjcelemnlfc
%UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Extension Settings\jcohbbeconnbknaeaodohnjcelemnlfc
%LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\jcohbbeconnbknaeaodohnjcelemnlfc
%UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\jcohbbeconnbknaeaodohnjcelemnlfc

Registry:
HKEY_LOCAL_MACHINE\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings, valeur: jcohbbeconnbknaeaodohnjcelemnlfc
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\formfetcherpro.dl.myway.com
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\formfetcherpro.dl.tb.ask.com
HKEY_CURREN_USER\SOFTWARE\Wow6432Node\FormFetcherPro
HKEY_CURREN_USER\SOFTWARE\FormFetcherPro

If you like to learn and find out more about various Windows errors, and how to repair them go to our vast archive or use search to find articles that will explain and help you in solving your issue.
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Fix Windows Update error 0xc1900130
If you suddenly encountered Error Code 0xc1900130 while trying to update your Windows 10 computer, read on for this post will help you fix the problem. This kind of Windows Update error may occur when the network connection between the Windows Update server and the client machine is interrupted and the install can’t continue since the instance hash was not found. In such cases, you will see the following error message in Settings:
“Failed install attempt – 0xc1900130”
Here are the technical details of the error:
“Error Code: 0XC1900130 Message: MOSETUP_E_INSTALL_HASH_MISSING Description: The install cannot continue because the instance hash was not found.”
If you are currently facing this problem when you tried to install a Feature Update, you might have to check your internet connection and then try to install the Windows Update again. However, if it didn’t work, then you can refer to each one of the given options below to fix the error.

Option 1 – Reset the Windows Update components

If by any chance that the second option didn’t work, resetting the Windows Update components could also help you resolve the problem. How? Refer to the following steps:
  • Open Command Prompt with admin privileges.
  • After that, type each one of the following commands and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver
Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.
  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
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    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC.

Option 2 – Try configuring the Windows Update-related Services

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “cmd” in the field and tap Enter to open an elevated Command Prompt.
  • Next, execute the following commands. Note that you have to type and enter each command one after the other.
    • SC config wuauserv start= auto
    • SC config bits start= auto
    • SC config cryptsvc start= auto
    • SC config trustedinstaller start= auto
  • The commands you executed will make sure that the Windows Update-related services are available. Once it’s done, restart your computer and see if the Windows Update error is now fixed.

Option 3 – Try downloading and installing the Windows Updates manually

Windows Upgrade Error Code 0xc1900130 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:
  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.
Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Option 4 – Try to run the Windows Update troubleshooter

Windows 10 have various troubleshooters that can help you resolve many system issues. So if you’re dealing with Windows Update errors like Error Code 0xc1900130, you can run the Windows Update troubleshooter to resolve it. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try to flush the DNS cache

You could also try to flush the DNS cache as it might fix the problem. To do so, follow these steps:
  • Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
  • After that, execute the following command to flush the DNS cache
ipconfig /flushdns
  • Next, restart your PC and check if the problem’s fixed.
Note: You might also check your internet connection or reboot your router or plug out and then plug in your Ethernet connection manually to verify the reliability of your internet connection since intermittent connection could also cause Windows Update errors like Error Code 0xc1900130.
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Fixing DRIVER_IRQL_NOT_LESS_OR_EQUAL Stop Error on Windows 10
If you’ve been using your Windows 10 PC for a long time now, you might have come across a couple of issues – from minimal ones to critical ones like the Blue Screen of Death or BSOD stop errors. One of these BSOD errors you can encounter is the DRIVER_IRQL_NOT_LESS_OR_EQUAL Blue Screen error. This particular BSOD error is caused by iaStorA.sys, iaisp64 sys, Netwtw04.sys, nvlddmkm.sys, ndis.sys, wrUrlFlt.sys, and other driver files on Windows 10. This error indicates that a kernel-mode driver tried to access pageable memory at a process IRQL that was too high. When you encounter this error, just like a typical BSOD error, your computer will abruptly stop and you will see a blue screen with an error message saying:
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Option 1 – Try removing the Intel Rapid Storage Technology or IRST drivers

The first thing you can try is to fix the Wi-Fi driver or the Ethernet driver on your computer to resolve the BSOD error. Take note that this option works not only on Windows 10 but also other Windows versions.
  • Tap the Win + R keys on your keyboard to open the Run dialog box.
  • After that, type “devmgmt.msc” in the field and hit Enter or click OK to open the Device Manager.
  • After opening the Device Manager, click on the “IDE ATA/ATAPI Controller” entry and expand it.
  • Next, right-click on all the driver entries that are appropriately labeled, and then click on Uninstall device.
  • Now restart your PC and check if the problem’s fixed or not. If not, proceed to the next given option below.

Option 2 – Try updating the Intel Rapid Storage Technology or IRST drivers

If you’ve already tried uninstalling the IRST driver but you’re still getting the DRIVER IRQL NOT LESS OR EQUAL Blue Screen error when you use your Windows 10 PC, then this means that the drivers might be corrupted or not compatible with the operating system version that you are using right now. So to fix the problem, you have to update your drivers. To do that, follow the steps below.
  • The first thing you need to do is to go to your OEM’s website.
  • Once you’re already on the OEM’s website, go to the Drivers section and get the latest version for your device and then try to overwrite it.
Alternatively, you can also update the drivers via the Device Manager:
  • Tap the Win + R keys on your keyboard to open the Run dialog box.
  • After that, type “devmgmt.msc” in the field and hit Enter or click OK to open the Device Manager.
  • After opening the Device Manager, click on the “IDE ATA/ATAPI Controller” entry and expand it.
  • Next, right-click on all the driver entries that are appropriately labeled, and then click the Update driver option.
  • Now restart your PC and check if the BSOD error is fixed or not.

Option 3 – Try using the System File Checker via Command Prompt

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be causing the DRIVER IRQL NOT LESS OR EQUAL Blue Screen error. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
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Cannot find a system image on this computer
If you are trying to restore your computer using a System Image that has been created by the Windows Backup and Restore tool but encountered an error message instead that says, “Windows cannot find a system image on this computer”, you’ve come to the right place as this post will walk you through in fixing this error. Here’s the complete context of the error message:
“Windows cannot find a system image on this computer, Attach the backup hard disk or insert the final DVD from a backup set and click Retry. Alternatively, close this dialog for more options.”
In the error message, you are offered two choices – to either Retry or Cancel the operation. You can try to select Retry to try again but you will most likely get the same error if you do so. This kind of error can occur if the name of the WindowsImageBackup folder or any of its sub-folders has been modified. On the other hand, this error can also pop up if this folder or any of its sub-folders have gone missing or have become corrupted. To resolve the error, you can try to move the WindowsImageBackup folder or check its sub-folders. You can also try to isolate the System Image file or rename the System Image folder or remove all the unwanted sub-folders as well as use Command Prompt in Repair mode.

Option 1 – Try to move the WindowsImageBackup folder

The WindowsImageBackup folder must be stored in the root of the volume where it is stored, in line with the functioning of the System Restore utility. For example, if the WindowsImageBackup folder is stored in the “C:/Backups/System Restore Backups/New” location, then you have to move it to the C: drive as well.

Option 2 – Try to check the subfolders of the WindowsImageBackup folder

The classification of folders and files plays an important part to restore in restoring a computer from a System Restore point. Thus, if have modified the names of any files or folders inside the WindowsImageBackup folder, then you need to set the defaults. After that, run System Restore again and check if it fixes the error.

Option 3 – Try to isolate the System Image file

If the System Image file is stored in a USB storage device along with various System Restore images, then it’s no wonder why you’re getting this error. To set things right, you have to make sure that the System Restore image you wish to restore your computer from, is the only one that’s present at the root of the USB storage device.

Option 4 – Try renaming the System Image folder

If you have renamed the System Image folder prior to running System Restore, then it is most likely the reason why you’re getting the “Windows cannot find a system image on this computer” error. This error pops up because the System Restore utility in Windows 10 looks out for the WindowsImageBackup folder so if you have renamed it, you need to change its name back to what it originally was to fix the error.

Option 5 – Try to remove all the sub-folders of the WindowsImageBackup folder

If you have stored some foreign files inside the WindowsImageBackup folder, you need to get rid of them right away and return the folder to its default state as this folder must be left alone and should not be meddled with if you want to run System Restore smoothly.

Option 6 – Try to use Command Prompt in Repair Mode

  • Open Command Prompt while your computer is in the Repair Mode.
  • Next, type and enter this command where you need to replace “<Partition Letter>” with your drive’s letter: dir <Partition Letter>
  • After you’ve found the WindowsImageBackup folder in any of the partitions, type and enter this command: dir <Parition Letter>WindowsImageBackup /s
  • The command you entered will display all the contents of the folder exceeding 10 GB in total size. You can check and confirm the integrity of the folder and if you find that the integrity is violated, then it is the reason why you’re getting the error.
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Fix 0xd00000e5, 0x8007139f, 0x80090030 PIN
The quickest and easiest way to log into your computer is when you use the PIN feature in Windows 10. Even though it is a bit slower compared to biometric logins such as Fingerprint and Iris scanning that comes under Windows Hello, the PIN feature is definitely less complicated. However, just like any other module of the software, it is also prone to some errors. In this post, you will be guided in fixing several PIN errors such as 0xd00000e5, 0x8007139f, and 0x8009003. These errors could be caused at different points in time like when you change or create a PIN or when you log into your computer. To fix the 0xd00000e5, 0x8007139f and 0x8009003 PIN errors, there are various solutions you can try. You may empty the contents of the NGC folder or remove and change the PIN or the password. You could also use the Group Policy Editor or reset the ACLs in the NGC folder as well as run built-in tools like System File Checker and the DISM tool.

Option 1 – Take ownership of the NGC folder and delete its contents

  • Boot your computer first into Safe Mode.
  • Next, you need to take ownership of the Ngc folder first and you can do that using Command Prompt.
  • Type “command prompt” in the Windows Search bar and then right-click on the relevant search result and select “Run as administrator”.
  • After that, if a User Account Control or UAC prompt appears, just click on Yes to proceed.
  • Next, type and enter this command: TAKEOWN /F C:WindowsServiceProfilesLocalServiceAppDataLocalMicrosoftNgc
  • Note that the <path> is the location of the folder or file in File Explorer.
  • Now type and enter this second command: ICACLS C:WindowsServiceProfilesLocalServiceAppDataLocalMicrosoftNgc /grant administrators:F
  • Finally, once the command has been executed, restart your computer.
  • Once your computer has restarted, delete all the contents in the Ngc folder and check if the error is now fixed.

Option 2 – Try to remove and change the PIN or password

The 0xd00000e5, 0x8007139f, and 0x8009003 PIN errors could be caused by some conflicting issues with the PIN or password you have set for the User Account of your computer. Thus, you have to remove or change the PIN or password to fix these PIN errors.
  • Remove the PIN by going to Settings > Accounts > Sign-in options.
  • From there, go to the PIN section and click on the Remove button.
  • You will be asked to verify your account to proceed in removing the PIN, enter your credentials.
  • Restart your computer and then set up a new PIN.
  • Once you’re done, restart your computer and check if the error is gone now.

Option 3 – Try to use the Group Policy Editor

  • Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
  • Next, navigate to this policy setting: Computer Configuration > Administrative Templates > System > Logon
  • After that, double click on the “Turn on convenience PIN Sign-in” option located on the right-side panel.
  • Then set its radio button to Enabled. You will see the following description when you do so:
“This policy setting allows you to control whether a domain user can sign in using a convenience PIN. If you enable this policy setting, a domain user can set up and sign in with a convenience PIN. If you disable or don’t configure this policy setting, a domain user can’t set up and use a convenience PIN. Note: The user’s domain password will be cached in the system vault when using this feature. To configure Windows Hello for Business, use the Administrative Template policies under Windows Hello for Business.”
  • After setting the radio button to Enabled, it will turn on the Logins in your computer using the PIN.
  • Close the Group Policy Editor and restart your computer for the changes to take effect.

Option 4 – Try to reset the ACLs in the Ngc folder

  • Type “command prompt” in the Windows Search bar and then right-click on the relevant search result and select “Run as administrator”.
  • After opening Command Prompt with admin privileges, execute this command: C:/Windows/Service/Profiles/Local/Service/AppData/Local/MicrosoftNgc /T /Q /C /RESET
  • The command you entered will start checking for errors and fix them automatically.

Option 5 – Run the System File Checker scan and the DISM tool

System File Checker:

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Now restart your computer.

DISM tool:

  • Open Command Prompt.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-image /Restorehealth
  • After that, wait until the process is finished and do not close the window as the process will probably take a couple of minutes.
  • Once it’s done, restart your computer.
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How to Fix win32kfull.sys BSOD Error in Windows 10
The win32kfull.sys file is one of the kernel-mode device drivers in your Windows 10 operating system. In case you don’t know, there are two kinds of device drivers – the first ones are the normal drivers that communicate between your hardware and the operating system while the second ones are the kernel-mode drivers. The latter is necessary for booting your OS. And there are times when you encounter the win32kfull.sys error while booting your PC. Here’s the full context of the win32kfull.sys error:
“SYSTEM_SERVICE_EXCEPTION (win32kbase.sys) APC_INDEX_MIXMATCH PAGE_FAULT_IN_NONPAGED_AREA”
This error could be caused by corrupted or outdated drivers with incomplete files or it could be caused by some driver or software installed on your computer. To fix this error, here are some troubleshooting options you need to check out.

Option 1 – Try updating all the Drivers

As pointed out, the win32kfull.sys error can be due to outdated or corrupted drivers that are not compatible with your hardware. These drivers include but are not limited to display, network, sound, hard drive, and more. If you are not able to access the internet, you can just manually download the update using another PC. To update your drivers, here’s what you need to do:
  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC.
Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it. After that, you could also check if there’s a new update of the game you’re getting the issue of the black bar.

Option 2 – Identify and uninstall problematic programs by putting your PC in a Clean Boot State

One of the main causes of BSOD errors like win32kfull.sys is a problematic program that could clash with your existing operating system as well as computer architecture. There are tons of programs that are either incompatible or conflict with the existing drivers or software in your system. To identify such programs, you need to put your PC in a Clean Boot state. How? Follow these steps:
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
After putting your PC in a Clean Boot State, try creating a system restore point and see if the problem still occurs. Clean Boot troubleshooting is designed to help you isolate the problem. For you to execute a clean boot troubleshooting, you must do a couple of actions (the steps are given above) and then restart your PC after every action. You might have to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it. Note that you must switch your PC back into the Normal Startup mode after you’re done troubleshooting the problem. Here’s how you can do it:
  • From the “Start” menu, go to System Configuration.
  • After that, switch to the General tab and click the option for “Normal Startup”.
  • Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
  • Then find and click “Enable all” and if prompted, you have to confirm.
  • Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
  • Restart your PC when prompted.
Once you have identified the program causing the problem, uninstall it right away from your Control Panel.

Option 3 – Perform an SFC scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the win32kfull.sys error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
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Fix SAFE_OS phase error in Windows
As of late, users have been reporting about getting an error saying, SAFE_OS phase error during Replicate_OC operation when they tried to upgrade their Windows 7 or Windows 8.1 computers to Windows 10. Although the error code in this problem could vary, in this situation, it states:
0xC1900101 – 0x20017, The installation failed in the SAFE_OS phase error during Replicate_OC operation
To fix this issue, you need to follow the given options below. But before you do, you need to create a System Restore point first so that if anything goes wrong, you can always undo the changes you’ve made.

Option 1 – Try to change the Windows 10 installation

According to security experts, one of the main causes of this error is the KB3064209Windows Update. This particular update is the one responsible for updating the CPU Microcode for processors made by Intel. Thus, if you don’t use an Intel processor, you can skip this option and proceed to the next one. However, if you use Intel, make sure to follow the instructions in this option carefully. Take note that in this solution, C: partition is referred to as the OS Partition while H: partition is referred to as the USB Pen Drive.
  • First, you need to download the Windows 10 ISO from the Windows 10 Media Creation tool and then copy its contents to the Pen Drive H.
  • Next, tap the Win + X keys and click on the Command Prompt (Admin0 option. If a User Account Control appears, simply click Yes.
  • After opening Command Prompt, type the following command:
dism /Mount-Image /ImageFile:H:sourcesboot.wim /index:1 /MountDir:C:UsersUserDesktopmount
  • Now navigate to the following path in the Windows File Explorer:
C:UsersUserDesktopmountWindowsSystem32mcupdate_GenuineIntel.dll
  • From there, right-click on the file named “mcupdate_GenuineIntel.dll and click on Properties.
  • Next, go to the Security tab and click on Advanced. In the Advanced section, change the Owner to your User Account and click OK.
  • And then back to the Security tab, click on the Edit button and check on Full control to make sure that your User Account has all the privileges.
  • Now click on Apply and then OK.
  • After that, delete the file you saw earlier which is named mcupdate_Genuine.dll.
  • Then close all the Windows File Explorer instances and go back to the Command Prompt window and unmounts the image you mounted before by typing the following command:
dism /Unmount-Image /MountDir:C:UsersUserDesktopmount /commit
  • Afterward, repeat the steps from mounting up until here for these files:
    • wim /index:2
    • wim /index:1
    • wim /index:2
  • Now delete the mount folder and remove the USB Pen Drive and then boot with the installer.

Option 2 – Try to perform a Disk Cleanup

Chances are, some unnecessary files in your computer might be interrupting the installation process which explains why you’re getting SAFE_OS phase error during Replicate_OC operation instead so you need to perform a Disk Cleanup in order to fix the problem.

Option 3 – Try updating all your drivers

Every now and then, drivers get corrupted or outdated so it’s no surprise that they conflict with the operating system and cause errors like the SAFE_OS phase error during the Replicate_OC operation. To fix the problem, you need to update all your drivers. Follow the steps below to update your drivers.
  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC.
Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it.

Option 4 – Try to update your system’s BIOS

Aside from outdated drivers, outdated BIOS could also be the reason why you’re getting the SAFE_OS phase error during Replicate_OC operation which is why you need to update your system’s BIOS in order to resolve the issue.

Option 5 – Try checking the Windows Services status

  • In the Cortana search box, search for “Services” and then click on the Services icon.
  • After that, the Services utility will be opened in a new window.
  • Next, look for the following services:
    • BITS (Background Intelligent Transfer Service)
    • Windows Update Service
    • Cryptographic Service
  • Then right-click on each one of the services and click on Properties. From there, select Automatic from the drop-down of the Startup Type menu.
  • Now click on OK for each one of them and restart your PC to apply the changes made.

Option 6 – Try to check the RAM modules

There are many times when all the components of the RAM weren’t able to be used by the computer so you need to check the RAM modules.
  • You need to first turn off your PC and then take out your RAM physically.
  • Next, clean it with a soft cloth and blow some air into the RAM slot in the motherboard.
  • After that, put your RAM back in the same slot.
  • Then try updating your computer system again.
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A Guide to Fix Error Code 0x80070004 on Windows 10

Error Code 0x80070004 on Windows 10 – What Is It?

Some users trying to upgrade from Windows 7 or Windows 8/8.1 reported experiencing installation rollback with error code 0x80070004. This error normally appears when the Computer Name is set to names that can’t be used for the computer. It’s also possible this error occurs if users or program files folder were redirected to a different partition.

Solution

Restoro box imageError Causes

The Error code 0x80070004 on Windows 10 is normally caused if any of the following were used as the Computer Name and the user tried to upgrade to Windows 10:

  • System (or SYSTEM)
  • SELF
  • LOCAL
  • Network
Failure to fix this error message might result in others, including error code  0xc0000001

Further Information and Manual Repair

If you don’t solve this error, you won’t be able to upgrade from Windows 7 or Windows 8/8.1 to Windows 10. Note that this error will continuously bring you back to the original OS unless fixed.

Please note that if you’re not confident in doing these steps, you might want to consider seeking the help of an expert or using an automated tool that will help fix this.

Here are a few methods to try.

Method 1: Check and Change the Computer Name

The most common cause of this error is if your computer uses any of the following reserved names:

  • LOCAL
  • System (or SYSTEM)
  • Network
  • SELF

These reserved names are not meant to be used as computer names. If this is what your computer uses and you try to upgrade to Windows 10, you will surely get this error. Check your computer name and if you see any of the reserved names, change it right away.

Changing Computer Name in Windows 8.1

If you’re trying to upgrade from Windows 8.1, you can change the name of the computer by following these steps:

  • Step 1: Open the Start menu then simply type “rename computer”. After that, choose “Rename this computer”
  • Step 2: A dialog box will open. Just click the “Change” button
  • Step 3: A new dialog box will open. Type the new name. Click Apply then Ok.

Changing Computer Name in Windows 7

If you’re trying to upgrade from Windows, you can follow the steps below to change the name of your computer.

  • Step 1: Go to the Start menu then on the Computer section, right-click the mouse and choose “Properties”.
  • Step 2: A new dialog box will appear. Go to “Computer name, domain, and workgroup settings” then click “Change settings”. In case you’re asked for administrative access, make sure to grant it.
  • Step 3: Find the “Computer Name” tab then click “Change”
  • Step 4: Change the computer name and click Ok.

Method 2: Fix the “Users” directory issue

If the first method doesn't work, it probably means the computer name isn’t the cause of this error. Another reason why users experience Error code 0x80070004 when upgrading to Windows 10 is if the “Users” directory was relocated. So, when you try upgrading to Windows 10, the installer wasn’t able to find the user profiles on the “%systemdrive%”, where the current operating system is installed.

If you changed or moved any of the Users, Program Data, or Program Files folders, this will cause the error. Before you upgrade to Windows 10, you might be required to reset or reinstall your current operating system (Windows 7 or Windows 8.1).

If you haven’t made any changes or haven’t moved any of the mentioned folders, there’s a great chance that your users' profiles are corrupted. You can also reinstall your current operating system. However, you might want to check for the corrupter user profile first. To do this, follow the steps below:

  • Step 1: Go to the Start menu and type System
  • Step 2: Click System  then go to the Advanced tab
  • Step 3: Go to Settings, which you’ll find under User Profiles

On the Users Profiles, make a copy of all the accounts somewhere. Sign out from the current user account then try logging in back using the accounts you’ve copied. For each account, you get an error, delete it. However, make sure that you don’t delete the UpdateUser and Administrator account ever.

After this is done, try upgrading your operating system to windows 10 again.

Method 3: Try a trusted and secured Automated Tool

If the above methods still not useful, you might want to rely on an automated tool. Find a secured and trusted tool. It will help fix this issue.

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Fix Windows Update Error Code 0x8024402c
Connecting to Microsoft’s Windows Update servers does not always go smoothly since you could run into a number of errors. One of these errors is the error code 0x8024402c. You can see this error code when you check for Windows Updates. This kind of Windows Update error occurs when the proxy or the firewall settings are incorrectly configured. As a result, the client’s connection to the Windows Update servers fails. There are two things you can do to resolve error code 0x8024402c. First, you can try to fix the Proxy Settings. Second, you can set up Automatically Detect the connection settings. In addition, you can also try to perform System Restore as it could also help in fixing the problem. Performing System Restore might help you in fixing the error code 0x8024402C. Refer to the steps below to use System Restore.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If performing System Restore didn’t help in fixing the problem, then try the two given options below.

Option 1 – Try fixing the Proxy Settings

  • In the Cortana search box, search for Internet Explorer and then click on the related search result.
  • After that, tap the Win + T keys on your keyboard and click on Internet Options.
  • Next, navigate to the Connections tab and click on LAN Settings.
  • Then click on the Advanced button and delete all the entries in the list generated in the Exceptions section. And if the Advanced button is disabled because the “Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections)” option is disabled then you are good to go. Now proceed to the next step.
  • Tap the Win + X keys or right-click on the Start button and select Command Prompt (Admin) or you could also search for “cmd” in the Cortana search box and right-click on Command Prompt from the search results and select the “Run as administrator” option.
  • If a User Account Control appears, click on Yes to proceed. After that, type each one of the commands listed below, and don’t forget to hit Enter after you type each one of them.
    • netsh winhttp reset proxy
    • net stop wuauserv
    • net start wuauserv
  • Now restart your computer and check if the problem is fixed or not by checking for Windows Updates again.

Option 2 – Try setting up Automatically Detect the connection settings

  • Type in “internet options” in the Cortana search box and then click on the related search result.
  • After that, navigate to the Connections tab.
  • Next, click on the LAN Settings button located under the Local Area Network (LAN) settings section.
  • Then uncheck the “Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections)” option under the Proxy Server section and click OK.
  • Now restart your computer to apply the changes made successfully.
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Perform Voice Activation Troubleshooting
One of the smoother things that Microsoft did with the Windows 10 operating system is to separate Cortana from Search. This means that Cortana is strictly now a voice assistant and many users have seen it coming since not everyone uses Cortana. In addition, it also paved the way for other virtual assistants like Alexa to get on board with Windows 10. And now in the newly released Windows 10 v1903, Windows has brought the Voice Activation under Privacy. In this post, you will be guided on how to perform the Voice Activation troubleshooting on your Windows 10 computer. To use Voice Activation in Windows 10, follow, in the Start Search, type “voice activation” and click on “Voice activation privacy settings” listed in the search results. And from there, you can choose to allow apps to use Microphone, like listen in the background as well as select which app can access it. Each time enabled voice assistants continue to listen via microphone for the voice keyword, the app will activate itself for the keyword and will react depending on what you ask it. So if you are using a voice assistant and it didn’t respond when you speak the keyword, just go to Settings > Privacy > Voice Activation and follow these steps:

Option 1: Check the App permission to use the voice activation feature.

You have to make sure that the toggle button for the Voice activation feature is turned on globally. It can be found under the “Allow apps to use voice activation” section. You also have to ensure that the microphone is available for apps that use this feature.

Option 2: Voice activation is not working under the lock screen.

If you tend to use the voice assistant even when your computer is locked, Microsoft has a specific setting that you have to turn on. You need to make sure that the toggle button for the “Allow apps to use voice activation when this device is locked” option is turned on. However, keep in mind that the voice assistants are not locked to only recognize your voice as they also answer to anyone who will use the voice keyword.

Option 3: Check the individual permissions of apps.

If the voice assistant is not working, you have to check each one of the apps’ permissions for voice keyword, and the option to work under locked condition works.

Option 4: Run the Microphone troubleshooter.

If you’ve verified that the settings are in place, then you have to run the Microphone troubleshooter by simply going to Settings > Privacy > Microphone. From there, make sure that the toggle button for the following options is turned on:
  • Allow apps to access your microphone
  • Enable microphone access for the voice assistant
And if it’s a desktop app, you have to enable the toggle on at the end.
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