This post will show you how to fix the Windows update error 0xca00a000 which you can encounter during the installation of Windows updates. Here’s the full error message of this Windows Update error:

“Updates failed There were problems installing some updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: 2018-07 Cumulative Update for Windows 10 Version 1803 for x64-based Systems (KB4345421) – Error 0xca00a000”

This kind of Windows Update error pops up when Windows has missed installing one of the cumulative updates needed or when there is some problem with the driver that won’t let the installation of the updates push through. There are also instances when the system files are modified with incorrect permission that may result in the Windows update error 0xca00a000. Thus, you need to fix the trusted installer permission as well as resolve the issue with the driver. To do these things, you need to follow the options laid out below.

Option 1 – Run the Windows Module Installer

The Windows Module Installer is a built-in service in the Windows operating system that could help you resolve the Windows update error 0xca00a000. You need to make sure that this service is Started and that its Startup type is set to Automatic – you can do this via Services Manager or by executing the command given below in an elevated Command Prompt.

• Tap the Win + R keys to open the Run dialog box.
• Then type “command prompt” in the field and hit Enter to open Command Prompt.
• And in the elevated Command Prompt type in the following command and hit Enter:

SC config trustedinstaller start=auto

• After executing the command successfully, you should see the “[SC] ChangeServiceConfig SUCCESS” message on the Command Prompt window.

Option 2 – Try manually installing the updates

As mentioned, the error might be because Windows missed installing a particular update which is why you are not able to proceed with the current update. So to resolve the issue, you need to install the update that wasn’t installed by downloading it from the Microsoft Update Catalog website. You also have to make sure that you didn’t turn off the Windows update or have it delayed.

Option 3 – Delete the files from the Software Distribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. A lot of users tried deleting the files in this folder to fix the problem and so far it has worked. Like them, you can try clearing the Windows Update cache by simply deleting the contents of the folder named “SoftwareDistribution” since Windows apparently can’t clear and re-download the update contents once they are corrupted. Thus, deleting the contents of this folder will make Windows download the contents again which will fix the problem. To do that, follow the steps below.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net stop bits

• After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
• Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv net start bits

Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

• Now Open Settings and check for Windows Updates. Windows 10 should begin the download right away.

Option 4 – Install the updates in a Clean Boot State

You might want to try putting your computer in a Clean Boot state and then install Windows Updates again without any trouble. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows Updates or upgrade again.

Option 5 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows update error 0xca00a000. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 6 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the Windows update error 0xca00a000. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.

The Photos app in Windows 10 is the default photo viewer. However, there are times when it might encounter some problems while you use it. One of these problems in the Photos app reported recently is where users try to export or share the images and videos from the app but weren’t successful in doing so. This can be really quite a hassle in opening images on your computer, especially since the Photos app is the default photo viewer in Windows 10 and if you don’t have any other photo viewer app installed. This kind of problem in the Photos app can be noticed when you try to use the “Remix” function for both photos and videos. In other words, this problem can occur with just pictures, videos, as well as a combination of both. So if you are trying to watch a video using this app, then you wouldn’t be able to play it. In such a case, the only thing you can hear is the audio but you wouldn’t see anything except for a hazy purple screen that has not export or share option. There are several possible causes for this problem and it could be fixed by updating the display driver/graphics driver or disabling the hardware-accelerated video encoding. You could also try updating or resetting or reinstalling the Photos app. For more details, follow each one of the suggestions provided below.

Option 1 – Try to update the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Option 2 – Try disabling the hardware-accelerated video encoding

The next thing you can do to fix the problem is to disable the hardware-accelerated video encoding in your computer. To do that, follow these steps:

• Open the Photos app and click on the visible three dots located in the upper right corner of the app and then select Settings.
• From there, you should see the version number of the app in the “About this app” section. So if your app is version 2018.18071.****0.0 or greater, you should see the Video section which has a toggle button.
• Turn that toggle button off to disable hardware-accelerated video encoding in the Photos app. This should fix the problem, if not, simply follow the next given options below.

Option 3 – Try to update the Microsoft Photos app

• Open the Microsoft Store and click on the three horizontal dots for the menu located on the top right portion of the window to see the options.
• Next, select Downloads and updates and then click the Get updates button in the top right. This will install any pending updates for all the apps including the Microsoft Photos app using the Microsoft Store.

Option 4 – Try resetting the Photos app

• To get started in resetting the Photos app, open the Windows 10 Settings.
• Then go to Apps > Apps & features.
• After that, scroll down until you see the Photos app option – click on it and open its Advanced options.
• From there, you will see the Reset button, click on it and click and then click on it once more to confirm.

Note: The process may take a couple of minutes to complete. Once it’s done, open the pictures again using the Photos app.

Option 5 – Try reinstalling the Photos app

If none of the options given above worked, then you might want to consider reinstalling the Photos app. Unlike what most users think, it isn’t really that hard reinstalling preinstalled apps as you have the Windows PowerShell for that. To use this program in reinstalling the Photos app, follow these steps:

• Open the Windows PowerShell program with admin privileges and key in the following command:

Set-ExecutionPolicy Unrestricted

• After that, execute this second command to re-register and reinstall the Microsoft Photos app.

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

Note: In the command given, do not forget to replace the “PackageFullName” with the actual package name for the Photos app. After executing the command, it will uninstall the Photos app from your computer so you need to install it again from the Windows Store by simply looking for it. Once you found it, just click on install to start the installation process.

If your Windows 10 computer slows down, the first thing you can do is to check the status of the resource usage in the Task Manager. In such cases, it shoots up to even 1000% which causes the system to either hang or freeze since some programs are using a major chunk of system resources. And this is the case with msrtn32.exe. Msrtn32.exe is a malicious file that may try to steal your digital currency. It can get installed on your computer when you install a browser plugin or extension that can modify the default settings of browsers, the content of web pages, search results, as well as display tons of intrusive ads. So if you see msrtn32.exe under the Processes tab of the Task Manager If you see msrtn32.exe under the Processes tab of your Task Manager, refer to the suggestions given below to get rid of it and restore your computer’s normal function. Before you proceed, take note that this executable file is found in the following location:

C:/Program Files(x86)msrtn32

Option 1 – Delete the folder where msrtn32.exe is located

The first thing you can do is to go to C:/Program Files(x86)/msrtn32. From there, look for the malicious executable file and delete its folder. If you are not able to delete the folder, make sure that you’re logged in as administrator and then try again.

Option 2 – Try scanning your computer using Windows Defender

Since you are dealing with a malicious file, if you weren’t able to delete the folder where the file is located, you can scan your computer using the built-in Windows Defender program and then eliminate the malicious file. Follow the steps below to do so:

• Tap the Win + I keys to open Update & Security.
• Then click on the Windows Security option and open Windows Defender Security Center.
• Next, click on Virus & threat protection > Run a new advanced scan.
• Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.

Same as in previous Windows versions, Windows 11 will also use certain applications as default ones for opening certain file types and file extensions. And yes, same as in previous versions it will come preconfigured for certain file types and associated applications like for example photos for pictures. Of course, users usually have their own favorite applications for certain file types and much more prefer to open them inside the application of their choice instead of the default one. We can change the default application like in previous Windows versions but this time there are two ways and overall more control of this process. Windows 11 has settings for choosing default file type applications and default file extension applications giving you more control of this process.

The opening setting for apps

Whatever you wish to change default application or default extension application you will need to open settings for default application. Follow steps to quickly go into it.

1. Press ⊞ WINDOWS + I to open settings
2. Select Apps on left
3. On the right part select Default Apps

Now you are in settings for choosing default applications

Choosing default application by file type extension

This is considering by Microsoft as a typical way to set default applications inside Windows 11. Once you are inside the settings app there is a box labeled Enter a file type or link type. Inside the search box, type in file extension that you wish to associate the application with like .JPG, .TXT, or other. If the file extension is not associated with any application you will be presented with a Choose a Default button, if however, the file extension is already associated with the app, you will need to click on the app box itself. In any case, a pop-up will appear and ask How do you want to open YOUR FILE EXTENSION files from now on? Choose Application from the list of presented ones and click on OK.

Choosing default file type

Another method is to select the default application by file type selecting application for it. In the settings screen, under the search box, you will have a list of installed applications. Choose the application that you would like to associate a file type with and click on it. On the next details screen scroll down and select the file type that you want to associate with the selected application and click on OK.

Other/third method

There is also the third method for choosing the default application for file type but it includes some surfing on your hard drive and it can be more time-consuming for first-time settings. But it is fairly quick when you need to only use it once on some new file type (for example you have a new application installed and want to switch just one file type extension to that application). Locate the file that you want to associate with the application and right-click on it. Select Open With from the menu and then Choose Another App. Pop up will appear, select the application that you would like to use, and check the box beside Always use this app to open CHOOSEN EXTENSION files followed by clicking on the OK button.

How To Fix Error 0x00000050

0x00000050 - What is it?

0x00000050 is a type of stop error code. It is also known as a Blue Screen of Death error. It usually occurs when you try to start your PC or load a program. It can also occur while running a program. This error may also pop up when you restart your PC after installing Windows XP Service Pack (SP1) on your computer. Unlike some PC related errors, 0x00000050 error code occurs without any warning. The stop 0x00000050 error is displayed in a blue screen and interrupts you from carrying your desired activities on your PC smoothly. This error message is prompted in the following format:

Stop 0X00000050 (parameter1, 0, parameter3, parameter4) PAGE_FAULT_IN_NONPAGED_AREA”

Solution

Error Causes

Stop 0x00000050 error code may pop up on your Windows computer screen due to multiple causes. The most common causes for this error code include:

• Poor PC maintenance
• Registry issues- Bad registry keys, invalid entries, corrupt and damaged registry
• Incompatible DLL files
• Corruption of system files- Pool corruption in the Srvnet.sys file
• Spyware and viruses
• Overheating of PC components
• The conflict between Windows XP SP1 and the display adapter drivers that are currently installed on your PC.

It is advisable to resolve 0x00000050 error code on your PC right away. BSOD errors are fatal errors and can pose serious threats to your PC. If not fixed timely it can lead to system crash, failure and valuable data loss.

Further Information and Manual Repair

To prevent data loss and system failure, there are some effective methods to resolve Stop 0x00000050 error code on your PC.  To implement these solutions on your PC, you don’t need to be a technical whiz or a computer programmer.

Method One

If the error cause is the conflict between Windows XP SP1 and the display adapter drivers then here’s what you need to do to resolve it:

1. First start Windows in safe mode. To do this, restart your computer and press F8. On the Windows Advanced Options Menu, use the arrow keys to select Safe Mode.
2. Once you select it press enter. Now use the arrow keys to select the operating system, press enter to start your computer in safe mode.
3. Go to Start, click Run and then type ’msinfo32’ in the open box and press OK to continue. Then under the System Summary option, expand Components and then click Display to note the information that corresponds to the INF File Item. And then simply quit the utility.
4. After that, go to the start menu again and then the My Computer and Properties option.
5. Press the Hardware Tab and then click the Device Manager tab. Go to the ‘Display Adapters’ option and press the option ‘Uninstall. To confirm action press OK.
6. Once again, go to the start menu and run and then type the following commands as illustrated below and after each command press enter.

• ren %systemroot%infINF file name from Step 5.inf *inf.old
• ren %systemroot%infINF file name from Step 5.pnf *pnf.old

This procedure may look pretty lengthy but it is worth it. Once you insert the commands, close all open windows and then reboot your system. Now download the latest drivers for your display adapter and install them. This will hopefully resolve the 0x00000050 error code on your system.

Method Two

Sometimes 0x00000050 BSOD error may occur due to temporary issues like overheating PC components. In times like these, all you need to do to fix the issue is to switch off your computer and allow the components to cool down. Try starting your PC after a few hours.

Method Three

If the issue is triggered by malware, then it is advisable to download a powerful antivirus. Scan your entire PC to detect and remove viruses affecting your PC and generating BSOD errors on your system.

Method Four

However, if the error still persists after trying all the methods stated above, then this means the cause of the error is deep-rooted. It is related to the Windows registry. Registry stores all your system files and activities performed on your PC. It usually gets damaged and corrupt if it is not cleaned frequently. The registry loads with unnecessary and obsolete files like junk files, cookies, internet history, bad registry keys and invalid entries. These files if not removed, accumulate and damage the registry, DLL files, and system files too thereby generate BSoD errors like 0x00000050 error messages. You can clean and repair the registry manually but it requires a great deal of expertise. The ideal and easiest way to clean it is to download Restoro. This is highly functional and easy-to-use software. It is embedded with multiple powerful utilities including such as a registry cleaner, an antivirus and a system optimizer. The registry cleaning feature scans for all errors related to the registry. It removes obsolete files, invalid entries, restores damaged DLL and system files. The antivirus feature simultaneously detects and removes all kinds of malware. These include viruses, Trojans, spyware, and adware affecting your PC. While the system optimizer feature ensures that your PC functions at its optimum speed. It is a safe and powerful PC Fixer. It has a user-friendly interface and compatible with all Windows versions. Click here to download Restoro and Fix Error 0x00000050

Fix Socket Error 10060

Socket Error 10060 - What is it?

Socket Error 10060 is basically a connection time-out error. This error occurs when the remote FTP server does not respond to CuteFTP. This time-out error occurs after an FTP session is established but even the server doesn’t respond. The error message is displayed in the following format:

‘Connection timed out. A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host failed to respond.’

Solution

Error Causes

Socket Error 10060 may occur due to multiple reasons including:

• Blocked port
• Data connection incorrect settings
• When the web proxy connection setting does not allow enough time to receive a response from the destination website and therefore the connection is timed-out.
• Registry issues
• Viral infection

Further Information and Manual Repair

Here are some of the best and quick DIY methods to resolve Socket Error 10060 on your PC.

Method 1: Troubleshoot the Web Proxy Connection

This method is workable and effective if Socket Error 10060 occurs only when the web proxy service is used. To execute it, here’s what you need to do: install the Winsock Proxy Client on your PC. Disable the web proxy settings under the LAN settings on the Connections tab of the internet options. Once you disable the settings, then try to go to the website that you giving you the error. If the site is accessible, the error is resolved.

Method 2: Increase Web Proxy Time out Settings

If disabling the web proxy settings doesn’t work, then try increasing time-out settings. To do so, you will also have to modify the registry. Remember serious problems may occur if you modify the registry incorrectly.

• Here’s what you need to do, click start, run and then type Regedit in the dialogue box.
• Navigate to the following registry subkey: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesW3ProxyParameters.
• On the right side of the Registry Editor, right-click Request TimeoutSecs and then click Modify.
• Click decimal, they type the number of seconds that you want the proxy service to wait until the session times out.
• To confirm changes, click OK.
• Now restart WWW publishing service by going to start, run and type cmd. Click OK to continue.
• Type net stop iisadmin/y and then press enter. After that type net start iisadmin /y and then press enter. Test the new settings by going to the website that displayed the Socket Error 10060 message.

Method 3: Switch from Passive Mode to Active Port Mode

This method is effective if the error occurs due to incorrect data connection settings. CuteFTP uses passive mode by default so to ensure the error is resolved, you may have to switch from passive mode to active port mode. To make this switch, open the site manager and then click once on the name of the problem website. Now on the Type tab change the data connection type to use the port.

Method 4: Configure Firewall Settings

Sometimes the error may also occur due to Firewall.  To resolve, configure Firewall settings to allow FTP protocol.

Method 5: Download Restoro

Whether the error occurs due to viral infection or registry issues, it is advisable to download Restoro. This is an advanced and multi-functional PC fixer embedded with multiple utilities like antivirus and a registry cleaner. The registry cleaning utility removes junk files, cookies, and invalid entries damaging the registry. It cleans, repairs, and restores the registry while the antivirus removes all types of viruses like spyware and Trojans in seconds thereby resolving socket error code 10060. It is safe, user-friendly, and compatible with all Windows versions. Click here to download Restoro today.

FindWide is a browser add-on for Internet Explorer. This addon Hijacks your home page and internet search provider changing it to search.findwide.com. Alternate versions change the homepage to search.us.com.

This addon monitors your user activity while you are surfing the web. It collects user and browsing data, that it uses to better display targeted ads. While browsing with this addon enabled you will see additional ads, sponsored links, and even sometimes pop-up ads displaying throughout your browsing sessions.

Several anti-virus programs have marked this addon as a Browser Hijacker and is therefore not recommended to keep on your computer.

From the Author: Each search engine has its own method of searching and each will return different results. Findwide.com looks at all of them, decides which are most relevant to your search, eliminates duplicates, and reveals them to you. In the end, you get a list of results more complete than using any one search engine alone.

Help! Malware Blocking Antivirus Installation And Access To The Internet

Viruses could cause plenty of damage to your computer. Some malware is meant to restrict or block things that you wish to do on your personal computer. It may well not permit you to download anything from the net or it will stop you from accessing some or all websites, especially the anti-malware websites. If you’re reading this, you probably have got infected by a virus that prevents you from installing a computer security program like Safebytes Antimalware on your PC. Even though this kind of problem can be tougher to get around, there are some steps you can take.

Download the application in Safe Mode with Networking

If any virus is set to run automatically when Microsoft Windows starts, entering Safe Mode could block the attempt. Since only the bare minimum applications and services launch in safe mode, there are seldom any reasons for conflicts to take place. To launch your Windows XP, Vista, or 7 PCs in Safe Mode with Networking, follow the instructions below. 1) Press the F8 key continuously as soon as your computer boots, but before the big Windows logo comes up. This will bring up the Advanced Boot Options menu. 2) Choose Safe Mode with Networking using arrow keys and press ENTER. 3) When you are into this mode, you will have online access again. Now, utilize your browser to download and install Safebytes. 4) Following installation, do a full scan and let the software get rid of the threats it discovers.

Switch over to an alternate web browser

Certain malware might target vulnerabilities of a specific web browser that obstruct the downloading process. In the event you suspect that your Internet Explorer has been hijacked by malware or otherwise compromised by hackers, the best course of action is to switch over to an alternate internet browser such as Chrome, Firefox, or Safari to download your chosen computer security application – Safebytes Anti-Malware.

Install antivirus on a USB drive

Here’s another solution which is using portable USB anti-malware software that can scan your computer for malicious software without needing installation. Follow these steps to run the anti-malware on the affected computer system. 1) Download Safebytes Anti-Malware or MS Windows Defender Offline onto a clean computer. 2) Plug the Flash drive into the uninfected computer. 3) Double-click the exe file to open the installation wizard. 4) When asked, select the location of the pen drive as the place in which you want to put the software files. Follow the directions to complete the installation process. 5) Transfer the USB drive from the clean PC to the infected PC. 6) Double-click the anti-malware software EXE file on the thumb drive. 7) Press the “Scan” button to run a full computer scan and remove malware automatically.

Protect Your PC & Privacy With SafeBytes Anti-Malware

To help protect your computer or laptop from various internet-based threats, it is very important to install anti-malware software on your computer system. However, with countless numbers of antimalware companies in the marketplace, nowadays it is actually challenging to decide which one you should obtain for your laptop. A few are good ones, some are decent, while some are simply just fake anti-malware software that will harm your PC themselves! You must be careful not to choose the wrong product, especially if you buy a premium program. Among few good applications, SafeBytes Anti-Malware is the highly recommended program for security-conscious people. SafeBytes anti-malware is a trustworthy tool that not only protects your PC completely but is also very easy to use for people of all skill levels. With its cutting-edge technology, this application can help you eliminate multiples types of malware like computer viruses, trojans, PUPs, worms, ransomware, adware, and browser hijackers. SafeBytes anti-malware offers an array of advanced features which sets it apart from all others. The following are some typical features present in this computer software: Real-time Threat Response: Malware programs attempting to enter the system are discovered and stopped as and when detected by the SafeBytes active protection shields. This tool will always monitor your PC for any suspicious activity and updates itself continuously to keep current with the latest threats. Robust Anti-malware Protection: By using a critically acclaimed anti-malware engine, SafeBytes offers multilayered protection that is made to catch and eliminate threats that are concealed deep inside your computer. Web Filtering: Through its unique safety score, SafeBytes alerts you whether a website is safe or not to visit it. This will assure that you’re always certain of your safety when browsing the net. Lowest CPU/Memory Usage: SafeBytes is well-known for its low effect on computer resources and great detection rate of countless threats. It runs quietly and efficiently in the background so you are free to use your computer at full power all the time. Fantastic Technical Support: Support service is accessible 24 x 7 x 365 days via chat and email to answer your queries. To conclude, SafeBytes Anti-Malware is really great for securing your computer against all sorts of malware threats. Once you’ve installed SafeBytes Anti-Malware, you will no longer have to bother about malware or other security concerns. If you’re searching for a comprehensive antivirus program that’s still easy to use, SafeBytes Anti-Malware is just what you need!

Technical Details and Manual Removal (Advanced Users)

If you do not wish to use an automated tool and like to eliminate FindWide manually, you could possibly do so by going to the Windows Add/Remove Programs menu in the Control Panel and deleting the offending program; in cases of browser plug-ins, you can uninstall it by visiting the browser’s Add-on/Extension manager. You might also want to reset your home page and search engine providers and also clear your browser cache and cookies. Finally, examine your hard disk for all of the following and clean your Windows registry manually to remove leftover application entries following uninstalls. But bear in mind, this is often a complicated task and only computer professionals could perform it safely. In addition, some malware is capable of replicating or preventing removal. Carrying out this malware-removal process in Safe Mode is suggested.

One of the most interesting innovations that were released by Microsoft is the Surface Dial. This only goes to show that Microsoft is very competent not just in hardware but in overall innovation. Although it’s quite a piece of technology and as far as the consensus is concerned, it works pretty well, there are still some issues encountered by users. One of the particular issues experienced by users is that the Surface Dial fails to pair with every Windows 10 PC. At a time of writing, it is still not clear what the cause of the problem really is. However, their possible solutions are provided in this post that might help you resolve the problem. Before you get started troubleshooting the problem, make sure that there are two AAA batteries fitted inside properly.

Option 1 – Check if your PC supports Bluetooth 4.0 LE

In case you don’t know, the Surface Dial only works with the Windows 10 Anniversary Update and later PCs that support Bluetooth 4.0 LE. Thus, you have to check if this is supported or not before you troubleshoot further.

• Tap the Win + R keys on your keyboard to open the Run dialog box.
• Next, type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
• From there, click on Bluetooth and select “Microsoft Bluetooth LE Enumerator” from the drop-down menu. However, if it is not there, then it simply means that your computer does not support this standard which is most likely why you were unable to pair with other Windows 10 PCs. On the other hand, if you were able to see it, then proceed to the next troubleshooting steps below.

Option 2 – Check if Bluetooth is on

The next thing you have to do is to check if Bluetooth is turned on. As you know, the Surface Dial connects to your computer using Bluetooth and so you need to check if it’s really on or not. Aside from that, you also have to verify pairing.

• Tap the Win + I keys to open Windows Settings.
• Next, select Devices from the menu and click on Bluetooth.
• After that, make sure that the toggle switch for Bluetooth is turned on.
• Now all you have to do is to verify pairing by pressing and holding the pairing button located beside the batteries and then wait for a few seconds until the Bluetooth light begins to flash.
• Then go back to the Bluetooth section and click on Bluetooth or other devices.
• From there, click on Add Bluetooth and select Surface Dial.
• Follow the next instructions on the screen and click on Done once everything is completed. That should fix the problem.

Option 3 – Check if Surface Dial is connected to another PC

If you think that connecting a Bluetooth device to two different PCs at the same time is wise, then think again as it does not really bode well for the overall user experience. Thus, you need to disconnect the Surface Dial from the system that you are currently using. On the other hand, if everything fails, then it’s most likely that the Bluetooth adapter is the one at fault. So you may have to get a third-party device that connects to your system via USB and then see if it works or not.

If your IP address expires, you will most likely experience interruptions when browsing the web. In such cases, you have to release and renew the IP address by executing the following commands:

• ipconfig /release
• ipconfig /renew

So if you are trying to renew the IP address of your Windows 10 computer using the commands given above but you encounter an error message instead that says, “Unable to contact your DHCP Server”, then you’ve come to the right place as this post will guide you in fixing this error. This kind of error indicates that the NIC can’t communicate with the DHCP server which is why it’s not able to release new IP addresses. It could be due to many reasons. To fix this error, you can try to roll back, update or reinstall the Network Adapter drivers. You could also run the built-in Network Adapter troubleshooter, as well as start or restart the DHCP client service.

Option 1 – Try to rollback your Network driver

If you have updated the driver software as of late and you suddenly got this error, you might have to roll back the device driver – in other words, switch back to the previous working version. To do that, follow these steps:

• Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Next, select the driver entries that are labeled appropriately other than anything in the context of the WAN Miniport.
• Then select each one of them and double click to open a new mini window.
• After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of your Network adapters.
• Now restart your computer to successfully apply the changes made.

Option 2 – Try to update the Network drivers

If rolling back to the previous version of the Network adapter drivers didn’t help, then you need to update them instead. To do so, here’s what you have to do:

• Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
• Then right-click on each one of the Network drivers and update them all.
• Restart your PC and see if it helped in fixing the BSOD error.

Note: If updating the network drivers didn’t help in fixing the problem, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

Option 3 – Run the Network Adapter troubleshooter

Running the built-in Network Adapter troubleshooter can also help in fixing the “Unable to contact your DHCP Server” error. To run the Network Adapter Troubleshooter, refer to these steps:

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
• Restart your computer.

Option 4 – Try disabling the IPv6 in the Network Center

• Tap the Win + X key combination and click on Network Connections.
• This will open the Settings app on a specific page. Now on the right-side panel, click on the Network and Sharing Center link.
• After that, it will open the Control Panel and from there, click on the network that your computer is connected to and then click on Properties.
• Next, uncheck the entry that says, “Internet Protocol Version 6 (TCP/IPv6)” in the list that populates.
• Now click on OK and close all other windows.
• Restart your computer and see if the error is now fixed.

Option 5 – Start or restart the DHCP client service

If the DHCP client service is either inactive or stopped, you can try to start or restart it to resolve the error. You can do this via the Services Manager.

• Tap the Win + R keys to open the Run utility.
• Then type “services.msc” in the field and tap Enter or click OK to open the Services Manager.
• After that, look for the DHCP client service from the list of services displayed.
• Once you found it, right-click on it and select the Start or Restart option.

In case you don’t know, the .Net Framework is a programming infrastructure introduced by Microsoft. You will need it to run on lots of services and applications. Note that most of the applications that require the .Net Framework are packed with their installation files which is why it will be installed automatically on your computer when you install an application. However, there are instances when you’ll get an error message saying, “The .NET Framework 4.7 is not supported on this operating system” while trying to install the .NET Framework as a standalone service. The very reason why this error message appears is stated in the error message itself. Although the .Net Framework is supported on Windows 10, it is not actually compatible with some other Windows 10 versions. So it is most likely that you are seeing this error message because the .Net Framework in your computer is not compatible with the Windows 10 version you are running. Since that’s the case, you need to update Windows 10 to fix the problem. Updating your Windows 10 computer is the only solution you can try to fix this problem. Thus, it is advised that you check for Windows Updates even if you are now using the latest version of Windows 10. And since the issue is caused by an incompatible operating system version, once you install the exact version of Windows 10 required by the .Net Framework, the problem will be fixed. Simply follow the steps given below to do so.

• Step 1: Tap the Win + R keys to open the Run dialog box.
• Step 2: After that, type in “winver” in the field and tap Enter.
• Step 3: Next, your Windows 10 version should be given in the new window that appears. Take note that the number after the Version which is in the second line is your version number of Windows 10. And that the number must be 1507 or 1709. The first two digits in these numbers are the year while the second two represent the month when the update was released. So if you are running a 1709 version, this means that the Windows 10 version you are using was released in September 2017.
• Step 4: The next thing you have to do is to make sure that you have the Windows 10 version that’s compatible with the .Net Framework. To verify, you need to click here and click on the System Requirements.

After opening the link, take a look at the Supported Operating System section where it says, “Windows 10 Anniversary Update” and “Windows 10 Creators Update”. Since there are users who are not familiar with the version numbers related to both the Anniversary and Creators updates, refer to the list given below.

• November Update (1511)
• Anniversary Update (14393)
• Creators Update (1703)
• Fall Creators Update (1709)
• Spring Creators Update (1803)

As you can see, the Creators Update has version 1703 while the Anniversary Update has version number 14393 so if you are using a version lower than the 14393 version then it’s no wonder you aren’t able to install the .Net Framework 4.7 on your Windows 10 PC. Now all that’s left to do is to update your Windows 10 version and make sure that you will be updating it to the latest version available and then try installing the .Net Framework again.