APC_INDEX_MISMATCH  - What is it and how to fix it?

The error 0x0000001 also known as APC_INDEX_MISMATCH is one of the fatal errors that users encounter upon starting their computers. This error appears when there is a sequence mismatch in the driver or system file when it is disabling or re-enabling Asynchronous procedure calls. The mismatch happens maybe because of a virus or malware attack, not shutting down your computer properly and incomplete installation of the system files.

There are many ways to fix this error. The easiest way is to download a repair utility program. The use of these programs perfectly fits those that are not so technical. All you have to do is download the program and install it on your computer. As soon as it is installed, the program will now scan and diagnose your computer for any errors. After it identifies the errors, it will then repair your PC through either manual or automatic tools.

To those who are techie and enjoy the manual resolution, you may take advantage of Microsoft’s analyze debug extension which tells you the cause of the error. After determining the cause then you can now start fixing the error.

Check if Hardware is functioning properly. If the cause is due to a hardware malfunction, you will have to make sure that all the pieces you are using are working. All the wires should be attached to their respective ports. Not only that, but you also must make sure that before installing the hardware, it is compatible with the Windows version that is installed into your computer.

Use Compatible software. If the problem was caused by software or a driver, you can uninstall and reinstall it. Always make it a rule that whenever you install a program or new software to your computer, make sure it is compatible with your operating system and never skip a step during the installation process. You also have to see to it that the program you are installing does not contain any viruses, malware, or spyware that can be harmful to your computer.

Update your Drivers Regularly. In most cases though, the cause of the APC_INDEX_MISMATCH error are outdated device drivers. To resolve this, you will have to go to your Control Panel then look for Device Manager. As soon as you are in the Device Manager window, you can now see the different devices running on your computer. You right-click on each device and check the Properties.  In the Properties window, click on the Driver Tab and look for the date when it was last updated. You can then go to the manufacturer’s website and compare the dates.

For a new Windows operating system, you no longer have to go to the manufacturer's website though. All you have to do is click on Update Driver and it will automatically search for updates online.

Use a Genuine Operating System. There are also cases where the 0x0000001 error won’t allow you to access your computer. In this case, we have to suspect that the problem could be in your Operating system. To resolve this, you can reinstall your Operating System or update your current operating system. Only use a genuine licensed Windows Operating System because this will not only protect you from Malware and Viruses but it allows you to get all the recent update available from Microsoft. Update your Windows 10 regularly by going to Settings > Windows Update > Check for Updates. You may also turn on the Automatic Update by going to the Advanced options is found on the Windows Update Page.

You can always get help online but it really helps to know the basics and determining the root cause of the error.

If you like to learn and find out more about various Windows errors, and how to repair them go to our vast archive or use search to find articles that will explain and help you in solving your issue.
However, if you prefer to do things fast and with automatization then we are proposing to use an automated solution for your issues. The application that we are recommending is Advanced System Repair Pro
Advanced System Repair utilizes multiple tools all in one to give you a quick, simple, reliable, and very thorough diagnosis of your PC. It brings you all the tools you need in one program to clean, fix, protect, optimize and boost your PC!
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All the tools to make it simple and easy! It's like having a professional technician at the click of a mouse.

Junk Cleaner
Keeping your computer free from unnecessary clutter also helps make your computer last longer. Like any other machine, if you keep it clean and take care of it, it will serve you better for longer!

Optimize background apps
Optimize applications background activity with the built-in Application Optimizer feature.

Disk Defrag
With a simple 1-click, Advanced System Repair speeds up your PC by assembling fragmented files on your machine and organizing them more efficiently.

Malware Removal
Finds and removes all types of harmful malware including trojans, worms, bots, adware, spyware, PUPs, and more!

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The all-in-one privacy suite to Clean Your Tracks & Protect Your Privacy! Make your computer safe, secure, and more efficient!

System Tweak/Optimizer
ASR will analyze your complete system and settings to adjust your PC to function at its maximum performance.

Registry Cleaner
Over time, as you install and uninstall applications, the registry can become cluttered with old entries and broken settings which can result in program crashes, and annoying messages and slow the computer down.
Visit our Advanced System Repair Pro Download page to inform yourself about all the benefits of this software and get a free trial copy of it.
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Malware in Popular CCleaner

On September 18th, 2017, Cisco’s Talos announced that CCleaner, a popular utility with billions of worldwide users, had been compromised by hackers, and was used to unwittingly distribute hidden malware in its installer. Later in the day, Piriform, the publisher of CCleaner, confirmed the problem.

Undetected by all but 1 major antivirus including CCleaner’s own parent company, this occurred for over a month and impacted over 2.7 million users. Users of CCleaner v5.33.6162 and CCleaner Cloud v1.07.3191 for 32-bit Windows are affected. These downloads were live on CCleaner’s official site from August 15th to September 12th, 2017. Anyone who downloaded the program during this time could be affected. The company claims that while the hackers set up the backdoor and many users were impacted, that the perpetrators have been arrested and that the malware never successfully performed its full task and compromised user’s PCs or sent out their data; in the wake of recent security breaches such as Equifax, users are understandably worried. Given the severity of the threat of hacking and data theft, users should take action immediately if they have CCleaner.

Technical Details of CCleaner Malware Injection

First reported by Talos, the malware, which was hidden in the CCleaner installer without the publisher noticing (despite them being owned by Avast, a massive Anti-virus company), modified a core program DLL file to evade detection, and creates several registry keys. Not only were these files not flagged by any major Anti-Virus, but they were also even digitally signed by Piriform via their Symantec certificate, meaning your PC and security program would likely whitelist and trust the malicious installer. The malware gathers personal information on a user’s PC, including IP address and running programs, and sends it to a remote server. In our testing, the program sent data to IP 216.126.225.148.

Restore Your PC (If Possible)

As of the publication of this article, there have been no assurances given that updating or even uninstalling CCleaner will remove the malware is installed. The only action thus far has been shutting down the remote server where user data was being sent has been shut down by authorities. For this reason, it is best to remove the underlying malware separately, as its presence represents a serious security threat. Unfortunately, as this could have been installed as far back as August 15th, 2017, your System Restore points may not go back that far, or even if they do, restoring to such an outdated point may cause unintended problems with other programs you use and potentially lost files and data. Manually backing up files and doing a full format or clean Windows installation would likely be successful in fully removing the malware, but is extremely time-consuming and can be difficult for many PC users. Unfortunately, this makes a PC Restore or format an unattainable option for many.

Update CCleaner to the Latest Version

While CCleaner has told users to update to the latest version of the program. Prior to doing so, we recommend fully uninstall CCleaner, ensuring you check its program files folders and registry keys, manually deleting any remnants, and then re-downloading the latest version from the official site and reinstalling clean.
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MMC.exe has been blocked for your protection
When trying to run Computer Management, or when running mmc.exe or compmgmt.msc from a command prompt you get the error that the application has been blocked for your protection then keep reading in order to solve the issue. This is a permission issue where if a regular user tries to run such system tools will result in saying that it has been blocked. Along with this, you may have a Group Policy issue. This can be fixed, but you will need admin permission to achieve it. It’s because when they are run from the command prompt with elevated privileges, it works.
  1. Change Group Policy Settings

    If your account is an admin account, and you are still facing the issue, then change the group policy settings: Open Group Policy Settings by typing gpedit.msc in the run prompt followed by pressing ENTER Navigate to User Configuration > Administrative Templates > Windows Components > Microsoft Management Console > Restricted/Permitted snap-ins Locate Computer Management policy, and double click to open it Enable it, exit Group Policy. When Enabled: The snap-in is permitted and can be added into the Microsoft Management Console or run from the command line as a standalone console. When Disabled: The snap-in is prohibited and cannot be added into the Microsoft Management Console or run from the command line as a standalone console. An error message is displayed stating that the policy is prohibiting the use of this snap-in.
  2. Temporarily disable UAC

    UAC is the user access control panel, and if you need to run the command right away, you can choose to disable it for some time. Click on the Start button, and then type UAC to find the User Account Control Settings. Click to open, and then slide down the notification setting at the bottom. It will temporarily allow launching the application as there is no check. However, make sure to switch to default once you are done.
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What to do if Windows is stuck in Tablet Mode
To make the Windows 10 operating system a lot more user-friendly, Microsoft introduced the Tablet Mode for Windows 10 devices, especially the 2-in-1 devices like Surface Pro and Surface Book. Despite the Tablet Mode’s efficiency, it also encounters some errors from time to time. One of the issues users reported about tablet mode is that they can’t turn off or exit tablet mode. If you are one of these users, read on as this post will guide you in what you can do to fix the issue. To fix the problem with Tablet Mode, there are several suggestions you can check out. You can try to check the full-screen setting, or perform a full shutdown or perform two buttons to restart the Surface devices. You could also disable Tablet Mode via Registry Editor or perform System Restore or change the settings in the System tab or the Action Center.

Option 1 – Try to check the full-screen setting

  • Tap the Win + I keys to open the Windows Settings app.
  • Then navigate to this path, Personalization > Start.
  • Next, scroll down to toggle off the “Use Start Full Screen” option.
  • After that, restart your computer and see if the problem is fixed.

Option 2 – Perform a full shutdown

  • Open Command Prompt with admin privileges first.
  • Next, execute this command to perform a full shutdown: shutdown /s /f /t 0
  • The command you entered will shut down your computer and once it’s turned off, wait for a couple of minutes and then turn it back on.

Option 3 – Try to perform a two-button restart on your Surface device

  • Tap and hold the power button for about 30 seconds.
  • Then release them after 30 seconds.
  • After that, tap and hold the volume up + the power button for 20 seconds. This will cause the display to flash a few times but you have to keep those buttons pressed until your Surface device is turned off.
  • Wait for a couple of minutes and your Surface will turn back on. This should resolve the problem.

Option 4 – Try to disable the Tablet Mode via Registry Editor

  • In the Start Search, type “registry editor” and right-click on the Registry Editor from the results, and then select the Run as administrator option. This will open the Registry Editor with admin privileges.
  • Next, navigate to this registry key: ComputerHKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionImmersiveShell
  • From there, look for the DWORD named “SignInMode” and double click on it.
  • Set its value to “1” and its base as hexadecimal.
  • After that, click on OK to save the changes made. This will make sure that you are signed in to the desktop mode when you log into your account.
  • Now look for the DWORD named “TabletMode” and double click on it and set its value data to “0” and it's base as hexadecimal.
  • Click on OK to save the changes made and then restart your computer.

Option 5 – Run System Restore

  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 6 – Try changing the settings in the System tab or the Action Center

  • Go to Settings and navigate to System > Tablet Mode.
  • After that, scroll down to set the “Use desktop mode” from the drop-down menu under the “When I sign in” section.
  • Now restart your computer and see if the issue is fixed.
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Fix Windows Activation Error 0xC004F212
Microsoft allows its users to download a copy of Windows to install on PCs. However, when you enter the key after the installation and you got the Activation Error 0xC004F212 instead, then it means that the license key and the Windows version you’ve just installed, do not match. When you encounter this error, you will see the following error message on your screen:
“The product key used on this PC didn’t work with this edition of Windows. Activation Error 0xC004F212.”
Every time Microsoft generates a license for a copy of Windows, it is associated with one particular Windows variant. Windows comes in many editions like Enterprise, Home, Professional, and so on. For instance, if you bought a license for Windows 10 Enterprise but you have installed Windows 10 Professional instead, then the activation will surely fail and you’ll encounter the Activation Error 0xC004F212. You will be asked to select which edition you want to install when you reinstall Windows 10 using a digital license. If you opted for an edition other than the one you are licensed to use, then you will most likely get the Activation Error 0xC004F212. If you have purchased your license key from a store or some website, you might want to check back with them about the exact version of Windows. Doing so will help you narrow down the problem. And if you have second thoughts about the license key’s validity, you can just reach out to a Microsoft Support agent to check the validity of the license key. Also, if have bought it from the store, there should be an option to get a refund. That way you can choose to buy the right version of Windows.

Option 1 – Try running the Windows 10 Activation Troubleshooter

The first thing you can do to resolve the Activation Error 0xC004F212 is to run the Windows 10 Activation Troubleshooter. To do so, follow these steps:
  • Go to Settings and then select Activation.
  • After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.
The Windows 10 Activation Troubleshooter will determine if your license key is a valid Windows 10 digital license for an edition that is not currently installed. If it turns out that it’s not, then the troubleshooter will show you how to install the correct edition.

Option 2 – Try forcing Windows 10 ISO to use the right version

You can also try to force Windows 10 ISO to use the correct version depending on the product key. Note that this option only works between Windows 10 Home and Professional version since they both have a common ISO. So if it’s Enterprise, then this option won’t work for you.
  • Extract the Windows 10 ISO files using an extractor.
  • Then browse to the folder you created and go to the sources folder.
  • From there, you need to create a text file named “PID.txt” and make sure to follow the exact format given below:
[PID] Value=xxxxx-xxxxx-xxxxx-xxxxx-xxxxx
Note: “xxxxx” is the KEY to your Windows version.
  • Next, you need to create the ISO again or bootable media that will repack everything and then create the Media file. You can use the Media Creation tool for this.
Note: Windows will check the key during the installation and will figure out the right version of Windows.

Option 3 – Contact Microsoft Support for assistance

If you’re at your wits’ end in trying to update your Windows 10 computer, you should consider contacting Microsoft Support for help as they can offer you various options that would make fixing Windows Activation Error 0xC004F212 a lot easier and faster.
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Troubleshooting Epic Games Launcher issues
If you are having trouble using the Epic Games Launcher, here are some troubleshooting steps that usually fix common problems.

Check the Epic Games server status

Check the Epic Games Server Status page to make sure all systems are operational. If the Epic Games Launcher is affected by an outage or system-wide issue, your issue may be fixed when the outage is resolved.

Clear your launcher’s webcache

Clearing the webcache often resolves display issues that may prevent you from using the launcher. Follow these steps to clear your webcache:

Windows

  1. Exit the Epic Games Launcher by right-clicking the system tray icon in the bottom-right corner, and then clicking Exit.
  2. Press Windows key + R, type “%localappdata%”, and then press Enter to open a File Explorer window.
  3. Open the Epic Games Launcher folder.
  4. Open the Saved folder.
  5. Click the webcache folder, and then delete it.
  6. Restart your computer, and then relaunch the Epic Games Launcher.

Mac

  1. Exit the Epic Games Launcher.
  2. Open Finder.
  3. Click on Go then Go to Folder...
  4. Type ~/Library/Caches/com.epicgames.EpicGamesLauncher and press Enter.
  5. Drag the webcache folder to the Trash.
  6. Press control and click on Trash.
  7. Click on Empty Trash.
  8. Relaunch the Epic Games Launcher.

Run the launcher as an administrator

Running the launcher as an administrator elevates its permissions so it can avoid problems with downloading games, for example. Follow these steps to run the launcher as an administrator:
  1. Right-click your Epic Games Launcher shortcut.
  2. Click Run as Administrator.

Update graphics card drivers

Making sure the player is using the latest graphics card drivers may resolve the launcher crashing. Review this article for steps on how to do update their graphics drivers.

Reinstall the Epic Games Launcher

Note: The following process will remove all of your installed games.

On Windows: 

Run system file checker then reinstall the Epic Games Launcher.
  1. Close the Epic Games launcher by right-clicking the system tray icon in the bottom right corner and then clicking Exit.
  2. Click Start.
  3. Type "cmd", right-click Command Prompt, and then click Run as administrator.
  4. In the window that opens, type "sfc /scannow", and then press Enter.  This may take a little while.
  5. Restart your computer.
  6. Click Start.
  7. Type "Add or Remove Programs", and then press Enter.
  8. Select Epic Games Launcher from the list of programs.
  9. Click Uninstall.
  10. Go to www.epicgames.com and click Get Epic Games in the top right corner to download the latest installer.

On Mac:

  1. Close the Epic Games Launcher.
  2. Verify there are no processes associated with the Epic Games Launcher by checking Activity Monitor.
  3. Open the Applications folder.
  4. Click and drag the Epic Games Launcher application to the Trash.
  5. Verify all the following directories no longer have any Epic Games Launcher folders or files:
    • ~/Library/Application Support
    • ~/Library/Caches
    • ~/Library/Preferences
    • ~/Library/Logs
    • ~/Library/Cookies
  6. Go to www.epicgames.com and click Get Epic Games in the top right corner to download the latest installer.

Launcher freezing on macOS 10.15.1 or earlier

If your launcher is freezing on macOS 10.15.1 or earlier, follow the steps above to reinstall the Epic Games Launcher on your Mac.

Verify system requirements

Make sure your computer meets the system requirements to run the Epic Games Launcher using this article here. The system requirements for the Epic Games Launcher are here.

Blinking Epic Games Launcher icon on the taskbar

If you can't start the Epic Games Launcher and see a blinking icon on your taskbar, use these steps to try and fix this:
  1. Right-click your Epic Games Launcher shortcut.
  2. Click Properties.
  3. Select Normal Window from the drop-down menu next to Run.
  4. Click the Compatibility tab.
  5. Uncheck any boxes, and then click Apply then OK.
  6. Click Start, then type "Graphics Settings" and press Enter.
  7. Select Classic app from the drop-down under Graphics performance preference.
  8. Click Browse.
  9. Navigate to the Epic Games Launcher installation directory. By default, this is C:/Program Files (x86)/Epic Games/Launcher/Portal/Binaries/Win64.
  10. Click the EpicGamesLauncher.exe file, and then click Add.
  11. Click Options.
  12. Select Power Saving.
  13. Click Save.
  14. Relaunch the Epic Games Launcher.
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What to do if Windows 10 Disk Management is not working
The Disk Management tool in Windows 10 is a built-in tool that contains a user interface used to manage disk partitions to administrators of the computer. There are lots of instances when you have to change the size of the hard disk partition or reduce the size and so on. This is where the Disk Management tool comes in. It’s useful as the command line interface can be quite confusing and risky for some users. However, there are cases when this tool stops working. A proof of this the reports submitted recently by some Windows 10 users. Based on the reports, the Disk Management does not load or respond. If you are having the same problem, read on as this post will give you some suggestions on what you can do to resolve the problem.

Option 1 – Try restarting the Disk Management Service

  • Tap the Win + R key combination to open the Run dialog box.
  • Then type “services.msc” in the field and hit Enter or click OK to open the Windows Services Manager.
  • Next, scroll down in the service list until you see the Virtual Disk Service. Double click on it to open and then select Automatic.
  • Click on Apply and OK to save the changes made.
  • If it hasn’t started yet, you can just click on the Start button to start the Service. The Virtual Disk service provides management services for disk, volumes, file systems as well as storage arrays.
  • Now save all the changes you’ve made and restart your computer. Then check if you can now use the Disk Management tool without any problem.

Option 2 – Try using the System File Checker scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be causing some issues with the Disk Management tool. To run the SFC command, follow the steps given below.
  • Boot your PC into Safe Mode.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 3 – Try using the DISM tool

Aside from the System File Checker, the DISM tool can also help you resolve the issue with the Disk Management tool. It helps in restoring the health of your computer.
  • Open the Command Prompt as admin.
  • Then type in this command: Dism /Online /Cleanup-Image /RestoreHealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Try using Diskpart and Fsutil

If both the System File Checker and DISM tool didn’t work, you can use command-line tools like diskpart and fsutil. These command-line tools are powerful but you need to be careful especially if you’re not that familiar with using them. However, it’s recommended that you have somebody who knows if you’re really inexperienced with this kind of stuff.
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Fix 169 IP address error in Windows 10
169 IP address error can stop your computer from connecting to the internet which could be a very frustrating experience. In this guide, we will cover simple but effective tips on how to fix this error so you can continue with internet use.
  1. Reconnect your Modem or Router

    Simple and sometimes effective solution, unplug and plug back in modem or router so IP is fetched again, it is very likely that computer will pick right IP address with this stunt.
  2. Use built-in Windows Network troubleshooter

    Press ⊞ WINDOWS + X top open secret menu Go to settings Go to Network & Internet Inside click on Network troubleshooter Follow onscreen instructions After the troubleshooter ends reboot your PC
  3. Reconfigure IP address

    Press ⊞ WINDOWS + R to open the run dialog Inside run dialog type ncpa.clp and press ENTER Right-click on your network adapter and select properties Uncheck Internet Protocol Version 6 (TCP/IPv6) and click on OK Now press ⊞ WINDOWS + X and click on Command prompt (admin) In command prompt type and after each line press ENTER netsh winsock reset catalog netsh int ip reset reset.log ipconfig /release ipconfig /renew Reboot your computer
  4. Restart DHCP client

    Press ⊞ WINDOWS + R to open the run dialog In run dialog type services.msc and click on OK Find DHCP client Right-click on it and choose Restart Reboot PC
  5. Reinstall Network Adapter

    Press ⊞ WINDOWS + X to open the windows menu Click on Device Manager Expand Network Adapter and right-click on wireless or ethernet adapter, click on Uninstall device Reboot the computer to automatically reinstall the device driver
  6. Reset IP and subnet mask

    Press ⊞ WINDOWS + R to open the run dialog In run dialog type in ncpa.cpl and press OK Right-click on your network adapter and select properties Uncheck Internet Protocol Version 6 (TCP/IPv6) Double click on Internet Protocol Version 4 (TCP/IPv4) Select Use the following IP address and change it to 192.168.0.1 Change Subnet mask to 255.255.255.0 Leave default gateway blank Click OK to save changes
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How to Fix Error Code 0xc0000142

What is Error 0xc0000142?

Error 0xc0000142 can occur in any of the Windows versions and usually occurs when an application fails to properly initialize.

This error can be critical for a computer as it signifies that the system is unstable. Error 0xc0000142 can cause slow performance in a PC, system freeze, startup and shutdown issues, blue screen and errors in installation.

Solution

Restoro box imageError Causes

Windows/Application Error 0xc0000142 can occur because of a number of reasons.

When a computer is an overload with data, or when system files get broken or missing, this error can occur and will result in startup and shutdown issues as well as the blue screen. Another reason, and one which is quite common, is improper computer maintenance.

This will cause a PC to perform slow, system freezes, and installation errors. This error displays ‘failed to initialize’ on either a Windows error box or the blue screen of death.

Further Information and Manual Repair

Error 0xc0000142 can occur at any time, but there are many ways to resolve it. For instance:

1) Clean the Registry

A corrupted registry is one of the major reasons why this error occurs. The registry is used by Windows to store information and settings on the computer, which is why it has a large database.

This database contains emails, wallpapers, saved passwords and much more in ‘file path references’. These allow Windows to run the common files in your system. A registry cleaner can fix any errors in the registry database.

2) Malware Scan

Viruses can cause certain applications to not function properly. Hence, download a strong antivirus and run a deep scan on your system and remove any potential infections and spyware.

3) Reinstall Applications

Non-critical applications in a computer are those that are installed by the user. If error 0xc0000142 displays in any of your installed programs, then you should reinstall these programs. Often applications have damaged or corrupted files which can slow them down. To resolve this, follow these steps:

  • From Start, click on Control Panel
  • Go to Add/Remove Programs and uninstall the programs
  • Restart your PC and reinstall the program

The third step is not recommended in case the error is caused by cmd.exe

4) Repair Windows

If the error is still on display despite following the previous steps, then you can repair Windows. This process allows Windows to retain all your data and information by simply replacing the program files and settings with fresh ones. This can stop error 0xc0000142 by allowing the programs access to use necessary files smoothly and effectively.

If you cannot resolve the error in any of these steps, then there is another way to do so if you have a computer that runs the Microsoft Internet Security and Acceleration (ISA) Server 2000. Follow these steps in order to resolve it:

  • Make sure that in Program Files and Microsoft ISA Server, a Clients folder exists. The ISA Server service will run on this folder
  • Confirm that Administrators and SYSTEM have Full Control assigned in the Program Files/Microsoft ISA Server/Clients folder
  • Confirm that Msplat.txt file is in the Clients folder. You can copy this file from other ISA Server computers if it is missing
  • If the Clients folder is damaged or is missing, or if you can’t copy the Msplat.tct file from another ISA Server computer, then reinstall the ISA Server 2000
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Fix MEMORY_MANAGEMENT due to Chrome browser
When you try to open your Google Chrome browser and it starts to connect to the internet but suddenly, your Windows 10 computer crashes along with a Blue Screen error that says, “MEMORY_MANAGEMENT”, then read on as this post will guide you in fixing the problem. This kind of BSOD error occurs when Google Chrome requests more memory or when it tries to access the network and demand is raised for more memory, the memory management program fails. To fix the problem, here are some possible solutions you might want to try. Follow them thoroughly.

Option 1 – Use the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues. And since the MEMORY_MANAGEMENT Blue Screen error concerns Google Chrome and an internet connection, the root cause of the problem might have something to do with the Network driver and to verify that, you can use the Driver Verifier Manager:
  • Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
  • After that, select the option “Create custom settings”.
  • Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
  • Next, select the option “Select driver names from a list” option.
  • Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
  • Then click on the Finish button.
  • Open Command Prompt as administrator and execute this command – verifier /querysettings
  • The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
  • Open the Command Prompt as admin again and run this command – verifier /reset
  • The command will reset the Driver Verifier. Once the process is done, restart your PC and check.

Option 2 – Try updating the Network drivers

  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Then right-click on each one of the Network drivers and update them all.
  • Restart your PC and see if it helped in fixing the MEMORY_MANAGEMENT BSOD error.

Option 3 – Try disabling Hardware Acceleration

You might want to disable Hardware Acceleration system-wide or for a particular program like Google Chrome and see if it resolves the MEMORY_MANAGEMENT error

Option 4 – Run the Memory Diagnostic Tool to check for Memory leaks

  • Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
  • After that, it will give two options such as:
    • Restart now and check for problems (Recommended)
    • Check for problems the next time I start my computer
  • Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.
Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 5 – Perform a System Restore

Performing System Restore might help you in fixing the SYNTP.SYS Blue Screen error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 6 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like MEMORY_MANAGEMENT. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
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InboxAce Removal Tutorial

InboxAce is a browser extension for Google Chrome developed by Mindspark and gives users easy access to the most popular email clients with just 1 click away. This extension changes your default search engine, as well as your home page to MyWay.com. Several anti-virus scanners have marked this extension as a Browser Hijacker due to its information mining nature.

While installing this extension monitors user browsing activities. It logs the website you visit, the links you click, the products you buy, basically everything that you do in a browser. This information is later used to display unwanted targeted ads that are injected into your search results.

About Browser Hijackers

Browser hijacking means that a malicious code has power over and modified the settings of your internet browser, without your consent. Browser hijacker malware is designed for many different reasons. Typically, it will drive users to particular websites which are looking to increase their advertising campaign revenue. Many people believe that these kinds of sites are legitimate and harmless but that is incorrect. Almost every browser hijacker poses an actual threat to your online safety and it is vital to classify them under privacy risks. Browser hijackers can also permit other malicious programs without your knowledge to further damage the computer.

How to determine if your browser has been hijacked

Signs that an internet browser is hijacked include: the home page of your respective browser is changed unexpectedly; you observe new unwanted favorites or bookmarks added, usually directed to ad-filled or pornography sites; default online search engine is modified; find new toolbars which you did not add; unstoppable flurries of popup advertisements show up on your computer screen; your browser gets slow, buggy, crashes very often; Inability to navigate to particular sites, especially anti-malware and also other security software sites.

How it infects your PC

Browser hijackers might use drive-by downloads or file-sharing websites or an e-mail attachment in order to reach a targeted computer. They also come from add-on applications, also known as browser helper objects (BHO), browser extensions, or toolbars. Other times you may have unintentionally accepted a browser hijacker as part of a software bundle (usually freeware or shareware). A good example of some notorious browser hijackers includes Conduit, Anyprotect, Babylon, DefaultTab, SweetPage, Delta Search, and RocketTab, but the names are continually changing. Browser hijackers can disrupt the user’s web surfing experience greatly, record the websites frequented by users and steal private information, cause problems in connecting to the internet, and then finally create stability problems, making applications and systems crash.

Tips on how to get rid of browser hijackers

Some types of browser hijackers can be effortlessly removed from your PC by deleting malicious software or any other recently installed freeware. But, most hijackers are extremely tenacious and need specialized applications to eliminate them. And there’s no denying the very fact that the manual repairs and removal methods could be a difficult job for a novice PC user. On top of that, there are many risks connected with tinkering around with the system registry files. Anti-malware software is very effective with regards to picking up and eliminating browser hijackers that normal anti-virus application has overlooked. SafeBytes Anti-Malware will counter persistent browser hijackers and provide you real-time computer protection against all types of malware. In addition to anti-malware, a system optimizer program, similar to Total System Care, could help you fix Windows registry errors, get rid of unwanted toolbars, secure your online privacy, and increase overall computer performance.

Find Out How To Install Safebytes Anti-Malware On An Infected PC

Malware can cause all sorts of damage once they invade your computer, starting from stealing your personal details to deleting files on your computer system. Some malware goes to great lengths to stop you from installing anything on your computer system, particularly antivirus programs. If you’re reading this, odds are you’re stuck with a malware infection that is preventing you to download or install the Safebytes Anti-Malware program on your PC. There are a few fixes you could try to get around with this particular problem.

Remove viruses in Safe Mode

If any virus is set to run automatically when Windows starts, entering Safe Mode could very well block this attempt. Just the minimum required programs and services are loaded when you start your PC into Safe Mode. The following are the steps you have to follow to boot into the Safe Mode of your Windows XP, Vista, or 7 computers (visit Microsoft website for instructions on Windows 8 and 10 computers). 1) At power-on/startup, tap the F8 key in 1-second intervals. This will bring up the Advanced Boot Options menu. 2) Use the arrow keys to choose Safe Mode with Networking and press ENTER. 3) When you are into this mode, you should have online access once again. Now, make use of your browser normally and navigate to https://safebytes.com/products/anti-malware/ to download and install Safebytes Anti-Malware. 4) After installation, do a full scan and let the program eliminate the threats it finds.

Switch over to an alternate web browser

Some viruses may target vulnerabilities of a particular web browser that block the downloading process. If you’re not able to download the security software using Internet Explorer, this means malware could be targeting IE’s vulnerabilities. Here, you must switch to another browser such as Firefox or Chrome to download Safebytes software.

Make a bootable USB anti-virus drive

Another option is to save and operate an anti-malware program completely from a Thumb drive. Adopt these measures to run the antivirus on the affected computer. 1) On a clean computer, install Safebytes Anti-Malware. 2) Plug the Thumb drive into the clean computer. 3) Double click on the exe file to open the installation wizard. 4) When asked, select the location of the USB drive as the place where you would like to put the software files. Follow activation instructions. 5) Unplug the pen drive. You may now utilize this portable anti-virus on the affected computer system. 6) Double click the EXE file to open the Safebytes tool right from the pen drive. 7) Simply click “Scan Now” to run a complete scan on the affected computer for viruses.

A Look at the Best AntiMalware Program

If you are looking to download the anti-malware program for your PC, there are various tools in the market to consider but you just cannot trust blindly anyone, irrespective of whether it is paid or free program. Some are very good ones, some are ok types, and some are just bogus anti-malware programs that could ruin your computer themselves! You should select one that is dependable, practical, and has a strong reputation for its malware source protection. When considering commercial antimalware tool options, many people select well-known brands, such as SafeBytes, and they are quite happy with it. SafeBytes is a powerful, real-time anti-malware application that is designed to assist the typical computer end user in safeguarding their computer from malicious internet threats. When you have installed this software, SafeByte's state-of-the-art protection system will make sure that no viruses or malware can seep through your personal computer.

SafeBytes anti-malware takes PC protection to a totally new level with its enhanced features. Here are some of the features you will like in SafeBytes.

World-class AntiMalware Protection: Built on a greatly acclaimed anti-virus engine, this malware removal application can detect and remove numerous obstinate malware threats like browser hijackers, PUPs, and ransomware that other typical antivirus programs will miss. Active Protection: SafeBytes gives you round-the-clock protection for your computer limiting malware intrusions instantly. This software will constantly keep track of your computer for suspicious activity and updates itself continuously to keep abreast of the constantly changing threat landscape. Extremely Speed Scanning: SafeBytes’s virus scan engine is one of the fastest and most efficient in the industry. Its targeted scanning highly increases the catch rate for malware that is embedded in various computer files. Safe Web Browsing: SafeBytes checks and gives a unique safety rating to each and every website you visit and block access to web pages known to be phishing sites, thus protecting you from identity theft, or known to contain malicious software. Light-weight: SafeBytes gives total protection from online threats at a fraction of the CPU load because of its advanced detection engine and algorithms. Premium Support: Skilled technicians are at your disposal 24/7! They will promptly resolve any technical issues you might be experiencing with your security software. On the whole, SafeBytes Anti-Malware is a solid program as it has lots of features and could detect and remove any potential threats. You can rest assured that your PC will be protected in real-time as soon as you put this tool to use. You will get the very best all-around protection for the money you spend on SafeBytes anti-malware subscription, there is no doubt about it.

Technical Details and Manual Removal (Advanced Users)

If you’d like to manually get rid of InboxAce without the use of an automated tool, it may be actually possible to do so by removing the program from the Microsoft Windows Add/Remove Programs menu, or in cases of web browser plug-ins, going to the browsers AddOn/Extension manager and removing it. It is also highly recommended to factory reset your browser settings to their default state. If you choose to manually delete the system files and registry entries, utilize the following list to ensure that you know precisely what files to remove before executing any actions. But bear in mind, this can be a tricky task and only computer professionals could accomplish it safely. Also, certain malware is capable of replicating itself or preventing deletion. You’re urged to do this process in Safe Mode.
Files: Search and Delete: 1gauxstb.dll 1gbar.dll 1gbarsvc.exe 1gbprtct.dll 1gbrmon.exe 1gbrstub.dll 1gdatact.dll 1gdlghk.dll 1gdyn.dll 1gfeedmg.dll 1ghighin.exe 1ghkstub.dll 1ghtmlmu.dll 1ghttpct.dll 1gidle.dll 1gieovr.dll 1gimpipe.exe 1gmedint.exe 1gmlbtn.dll 1gmsg.dll 1gPlugin.dll 1gradio.dll 1gregfft.dll 1greghk.dll 1gregiet.dll 1gscript.dll 1gskin.dll 1gsknlcr.dll 1gskplay.exe 1gSrcAs.dll 1gSrchMn.exe 1gtpinst.dll 1guabtn.dll AppIntegrator64.exe AppIntegratorStub64.dll BOOTSTRAP.JS chromegffxtbr.jar CHROME.MANIFEST CREXT.DLL CrExtP1g.exe DPNMNGR.DLL EXEMANAGER.DLL Hpg64.dll INSTALL.RDF installKeys.js LOGO.BMP NP1gStub.dll T8EXTEX.DLL T8EXTPEX.DLL T8HTML.DLL T8RES.DLL T8TICKER.DLL VERIFY.DLL s_pid.dat 1gEIPlug.dll 1gEZSETP.dll NP1gEISb.dll 000653A1.exe Folders: %APPDATA%\InboxAce_1g\ %PROGRAMFILES%\InboxAce_1g\ %PROGRAMFILES%\InboxAce_1gEI\ Registry: Key HKLM\SOFTWARE\Classes\InboxAce_1g.DynamicBarButton Key HKLM\SOFTWARE\Classes\InboxAce_1g.DynamicBarButton\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.DynamicBarButton\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.DynamicBarButton.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.DynamicBarButton.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.FeedManager Key HKLM\SOFTWARE\Classes\InboxAce_1g.FeedManager\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.FeedManager\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.FeedManager.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.FeedManager.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.HTMLMenu Key HKLM\SOFTWARE\Classes\InboxAce_1g.HTMLMenu\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.HTMLMenu\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.HTMLMenu.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.HTMLMenu.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.HTMLPanel Key HKLM\SOFTWARE\Classes\InboxAce_1g.HTMLPanel\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.HTMLPanel\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.HTMLPanel.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.HTMLPanel.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.MultipleButton Key HKLM\SOFTWARE\Classes\InboxAce_1g.MultipleButton\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.MultipleButton\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.MultipleButton.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.MultipleButton.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.PseudoTransparentPlugin Key HKLM\SOFTWARE\Classes\InboxAce_1g.PseudoTransparentPlugin\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.PseudoTransparentPlugin\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.PseudoTransparentPlugin.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.PseudoTransparentPlugin.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.Radio Key HKLM\SOFTWARE\Classes\InboxAce_1g.Radio\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.Radio\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.Radio.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.Radio.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.RadioSettings Key HKLM\SOFTWARE\Classes\InboxAce_1g.RadioSettings\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.RadioSettings\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.RadioSettings.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.RadioSettings.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.ScriptButton Key HKLM\SOFTWARE\Classes\InboxAce_1g.ScriptButton\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.ScriptButton\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.ScriptButton.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.ScriptButton.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.SettingsPlugin Key HKLM\SOFTWARE\Classes\InboxAce_1g.SettingsPlugin\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.SettingsPlugin\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.SettingsPlugin.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.SettingsPlugin.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.SkinLauncher Key HKLM\SOFTWARE\Classes\InboxAce_1g.SkinLauncher\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.SkinLauncher\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.SkinLauncher.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.SkinLauncher.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.SkinLauncherSettings Key HKLM\SOFTWARE\Classes\InboxAce_1g.SkinLauncherSettings\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.SkinLauncherSettings\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.SkinLauncherSettings.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.SkinLauncherSettings.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.ThirdPartyInstaller Key HKLM\SOFTWARE\Classes\InboxAce_1g.ThirdPartyInstaller\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.ThirdPartyInstaller\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.ThirdPartyInstaller.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.ThirdPartyInstaller.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.ToolbarProtector Key HKLM\SOFTWARE\Classes\InboxAce_1g.ToolbarProtector\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.ToolbarProtector\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.ToolbarProtector.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.ToolbarProtector.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.UrlAlertButton Key HKLM\SOFTWARE\Classes\InboxAce_1g.UrlAlertButton\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.UrlAlertButton\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.UrlAlertButton.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.UrlAlertButton.1\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.XMLSessionPlugin Key HKLM\SOFTWARE\Classes\InboxAce_1g.XMLSessionPlugin\CLSID Key HKLM\SOFTWARE\Classes\InboxAce_1g.XMLSessionPlugin\CurVer Key HKLM\SOFTWARE\Classes\InboxAce_1g.XMLSessionPlugin.1 Key HKLM\SOFTWARE\Classes\InboxAce_1g.XMLSessionPlugin.1\CLSID Key HKLM\SOFTWARE\MozillaPlugins\@InboxAce_1g.com/Plugin Key HKLM\SOFTWARE\InboxAce_1g Key HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_INBOXACE_1GSERVICE Key HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_INBOXACE_1GSERVICE%#MANIFEST#%00 Key HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_INBOXACE_1GSERVICE%#MANIFEST#%00\Control Key HKLM\SYSTEM\CurrentControlSet\Services\InboxAce_1gService Key HKLM\SYSTEM\CurrentControlSet\Services\InboxAce_1gService\Security Key HKLM\SYSTEM\CurrentControlSet\Services\InboxAce_1gService\Enum Key HKCU\Software\InboxAce_1g Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ Value: InboxAce Search Scope Monitor Data: C:\PROGRA~1\INBOXA~2\bar.bingsrchmn.exe /m=2 /w /h Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ Value: InboxAce_1g Browser Plugin Loader Data: C:\PROGRA~1\INBOXA~2\bar.bingbrmon.exe00\Control Key HKLM\SYSTEM\CurrentControlSet\Services\InboxAce_1gService Key HKLM\SYSTEM\CurrentControlSet\Services\InboxAce_1gService\Security Key HKLM\SYSTEM\CurrentControlSet\Services\InboxAce_1gService\Enum Key HKCU\Software\InboxAce_1g Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ Value: InboxAce Search Scope Monitor Data: C:\PROGRA~1\INBOXA~2\bar.bingsrchmn.exe /m=2 /w /h Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ Value: InboxAce_1g Browser Plugin Loader Data: C:\PROGRA~1\INBOXA~2\bar.bingbrmon.exe
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