Recently, several users reported an issue on their Windows 10 computers where the taskbar is not visible when they tried to connect to a computer via Remote Desktop Protocol or RDP. The Remote Desktop Connection feature uses the RDP which allows users to access a computer remotely. This is actually different from the taskbar being hidden automatically until the pointer hovers on it since, in this scenario, the taskbar is completely not accessible which makes using the remote computer entirely difficult, if not impossible. There are several suggestions you can check out to resolve this problem, you can try to restart the process of Windows Explorer via Task Manager or you could clear the cache for multiple processes. You could also try to reinstall the Shell Experience components or show the local taskbar in the Remote desktop. Moreover, you could also try to update, uninstall or roll back the display driver/graphics card driver. For more details, refer to each one of the options given below.

Option 1 – Try to restart the Windows Explorer process

The first option you have to try to fix the problem with the taskbar is to simply restart the Windows Explorer process in the Task Manager.

• Tap the Ctrl + Shift + Esc keys to open the Task Manager.
• Next, go to the Processes tab and find the process of Windows Explorer.
• Once you find it, right-click on it and select Restart to restart its process.
• After that, restart your computer and see if you can now see the Taskbar.

Option 2 – Try clearing the cache of multiple processes

The next thing you can do to resolve the problem is to clear the cache of many processes in your computer. To do so, follow these steps:

• Open the Notepad app and paste the following content in the text area:

@echo off taskkill /f /im explorer.exe taskkill /f /im shellexperiencehost.exe timeout /t 3 /NOBREAK > nul del %localappdata%PackagesMicrosoft.Windows.ShellExperienceHost_cw5n1h2txyewyTempState* /q timeout /t 2 /NOBREAK > nul start explorer @echo on

• After that, tap the Ctrl + S keys to save the changes you’ve made in Notepad and select the “All files” as its file type, and then name it “CacheClearTWC.bat”.
• Next, go to the location where you saved the file using File Explorer and then run it. This will run a couple of batch scripts which will clear the cache of multiple processes in the system.
• Tap the Win + X keys and select the “Windows PowerShell (Admin)” option to open PowerShell as admin.
• Next, execute this command in the command line: Get-appxpackage -all *shellexperience* -packagetype bundle |% {add-appxpackage -register -disabledevelopmentmode ($_.installlocation + “appxmetadataappxbundlemanifest.xml”)}
• After the command has been executed, this will reinstall the Shell Experience components and should fix the problem with the taskbar.

Option 4 – Update, uninstall or rollback the Graphics card drivers

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in MSC into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

The Windows 10 operating system supports the logging in of multiple users at the same time. Aside from that, it also allows administrators to create a Guest Account that has limited rights. However, there are some instances when you could encounter an error when you use the Guest Account. The error may state:

“Shell Infrastructure Host has stopped working. A problem caused the program to stop working correctly. Please close the program”.

This error indicates that the Shell Infrastructure Host or SiHost.exe process that is used for handling graphical elements, has crashed. And to fix this error, there are several options you can check out. You can try to reinstall the Microsoft Redistributable Packages or run a System File Checker scan. In addition, you can also use a new Guest Account or troubleshoot the problem in a Clean Boot State.

Option 1 – Try to install or repair Microsoft Visual C++ Redistributable 2013

A corrupted Microsoft Visual C++ Redistributable package or the absence of it can trigger the “Shell Infrastructure Host has stopped working” error – so if you do not have this package yet, you have to install it but if you already have it, follow the steps below to repair it.

• Open Control Panel and proceed to Program and Features.
• Under Programs and Features, look for Microsoft Visual C++ Redistributable package among the list.
• Then right-click on it and click the Change button.
• Next, you should see the Repair option – click on it to repair the installation of the Microsoft Visual C++ Redistributable package.
• The process may take a couple of minutes before it finishes so once it does, you have to restart your PC.

After doing all these steps and you still encounter the problem, you might have to uninstall this package and download it directly from Microsoft’s website. However, if you are using Windows 10, you might not be able to do so since it only supports Windows versions up to Windows 8.1 so just proceed to the next option below.

Option 2 – Try to run a System File Checker scan

• In the Windows Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
• After opening Command Prompt with admin privileges, type the “sfc /scannow” and tap Enter to execute it.
• Once the scan is finished, restart your computer and see if the Windows Script Host error.

Option 3 – Try using a new Guest Account

You might want to use a new Guest Account as it could help get rid of the error. All you have to do is have your admin delete the old Guest Account and create a new one and see if it helps in fixing the error.

Option 4 – Try troubleshooting the problem in a Clean Boot State

Setting your computer in a Clean Boot State can help you diagnose and later troubleshoot the problems in your computer. During this state, the system will start with a minimal number of drivers and startup programs that help in isolating the problem with the interfering software. To put your computer in a Clean Boot State, follow the given steps below.

• Log onto your computer as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

If you find that your headphones are suddenly not working, read on as this post will help you sort out the problem. There could be several reasons why your headphone is malfunctioning, it could be due to an update you just installed, or it could also be due to incompatible operating system, drivers, and so on. Although updates are created to fix bugs on a computer, there are times when it also causes some issues in the computer. One of the issues it causes is the broken headphone. When this happens, the computer will stop playing any audio using the headphones. The problem, as pointed out, could be due to Windows Updates or incompatible or corrupted drivers in the system. To resolve this problem with the headphones, there are several fixes you can check out. Make sure that you follow each one of the given potential fixes below.

Option 1 – Try to set the headphone as the default device manually

There are times when you plug a headphone, it does not toggle the default audio device. Thus, to fix this issue, you have to set the default audio device to the headphones manually. To do that, follow these steps:

• First, right-click on the volume icon located on the system tray.
• Next, select the Open sound settings option to open the Sound section in the Windows 10 Settings app.
• After that, go to the Output section and select Headphones for the “Choose your output device” option. This should fix the problem for you.

Option 2 – Try to update, rollback or reinstall the Audio driver

If the glitch in your audio has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.

• Tap the Win + R keys to open the Run dialog box and then type in MSC and tap Enter or click OK to open the Device Manager.
• Expand the section for the outdated device drivers.
• And then select the outdated driver(s) and right-click on it/them.
• From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
• Then also click on the option, “Search automatically for updated driver software.
• Restart your PC after the installation.

Note: If updating the Audio driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 3 – Try checking the status of the audio-related Windows Services

The Windows Services manages audio for all Windows-based programs and if this service is stopped, audio devices, as well as effects, will also be affected and if this service is disabled, any services that depend on it explicitly will fail to start. So you need to check the status of this service. How? Follow the steps below.

• Tap the Win + R to open the Run dialog box.
• Then type in “MSC” in the field and tap enter to open the Windows Service Manager.
• Next, navigate down to the Windows Audio Service and double-click on it to open Properties.
• After that, set the Startup Type to Automatic and then click on the Start button and if it has already started, stop it and then start it again.

Note: You should also make sure that the following Dependency Services are started and have Automatic Startup type:

1. Remote Procedure Call
2. Windows Audio Endpoint Builder

You should also start the Multimedia Class Scheduler and set it on Automatic if you have it in your system. The Multimedia Class Scheduler Service or MMCSS is a service in Windows that allows multimedia applications to get prioritized access to CPU for time-sensitive processing like the multimedia applications as well as prioritized disc access to make sure that the process does not lack data to process.

Option 4 – Try running the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the headphones. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10. Run this troubleshooter and see if it can fix the issue or not.

Option 5– Try to rollback or install a newer Windows Update

As mentioned earlier, the issue with the headphones could be due to a Windows Update. Thus, to fix the problem, you can try to either roll back or install a newer Windows Update.

How to Fix a Windows PC Crash Dump

What Exactly Is Crash Dump?

Crash Dump is a type of malfunction that can happen when a few portions of the processor's data or RAM memory are erroneously copied to one or more files. It is common among Windows PCs. It used to be most prominent on the Windows 95 edition but subsequent versions have mostly remedied the situation. Even with the remedies over time though, this error still occurs.

Error Causes

A Crash Dump usually points to some serious and critical errors with your Computer. Below are some of the possible causes for this error:-

• Corrupt memory
• Incorrect configurations on hardware
• Programming errors.
• Incompatible drivers
• Faulty Operating system

Despite the listed causes for Crash Dumps. Nobody is ever ready for them. A crash dump is classified as an unexpected error simply because it can happen anytime.

Further Information and Manual Repair

Most PC users get scared and anxious when a crash dump happens. Which need not be the case. You can easily repair a Crash Dump without necessarily requiring a computer technician. Follow these simple steps and the malfunction will soon dissipate:

a) Re-Install the Operating System

Put the setup CD into the computer disk drive. Once you've completed this, reboot the pc.

b) Push F8

Push the F8 function key on your keyboard while the pc is re-booting. This takes you to a menu where you should choose “Advanced Boot Options”

c) Click "Repair My Computer"

As soon as you push the F8 option, and do what's suggested in the last measure above, you must click on "Repair My Computer" and press the "Return/Enter" key.

d) Click on the "Startup Repair"

Search for the start-up repair option, and choose it. Subsequently, move to Next. Using this method, the cause of the Crash dump will undoubtedly be recognized and ended after a thorough scan of your system. Additionally, it is smart to take note of the whole Crash Dump information that appears on your screen. Windows supplies you with detailed error messages. Write down each of the error codes in hexadecimal values as well as capital characters as displayed on the screen.

• Disconnect Hardware  and Un-Install all Drivers

Disconnect and remove any new hardware that is causing your PC to crash dump. Uninstall any drivers you used to install the hardware. If this solves the problem, contact the hardware manufacturer and request the latest and updated device drivers. At length, prior to starting panicking, see the error information that appears on your own display. Browse to see whether it includes info on a certain driver that you ought to search for and install. Bottom line, remain calm when your computer crash dumps and use the mentioned steps to repair it. Congratulations, you have just fixed Windows PC Crash Dump in Windows 10 all by yourself. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily. Now that’s how you fix Windows PC Crash Dump in Windows 10 on a computer. On the other hand, if your computer is going through some system-related issues that have to get fixed, there is a one-click solution known as Restoro you could check out to resolve them. This program is a useful tool that could repair corrupted registries and optimize your PC’s overall performance. Aside from that, it also cleans out your computer for any junk or corrupted files that help you eliminate any unwanted files from your system. This is basically a solution that’s within your grasp with just a click. It’s easy to use as it is user-friendly. For a complete set of instructions in downloading and using it, refer to the steps below Perform a full system scan using Restoro. To do so, follow the instructions below.

1. 1. 1. Download and install Restoro from the official site.
      2. Once the installation process is completed, run Restoro to perform a full system scan.
      3. After the scan is completed click the “Start Repair” button.

DuckGoGo a popular private search engine is releasing its first browser soon that is focused on privacy like its search engine. From the recent blog, Gabriel Weinberg, CEO of DuckDuckGo, has stated:

“Like we’ve done on mobile, DuckDuckGo for desktop will redefine user expectations of everyday online privacy,”

From everything that we have learned so far, the browser will be focused on making privacy super easy and simple, eliminating tons of different settings about privacy, and making the whole environment robust privacy protection all set by default. Settings will be applied in all fields, across search, browsing, email, and more. Gabriel also said that aim of the browser is not just a privacy browser, it is meant to be built and used as your everyday browser, for everyday use that protects your privacy as a bonus. One interesting thing that was stated is that browser itself is built upon OS-provided rendering engines instead of typical Chromium. DuckDuckGo says this approach will strip away a lot of the unnecessary cruft and clutter that's accumulated over the years in major browsers. Also, the company stated that when compared to Chrome, the DuckDuckGo app desktop is cleaner, way more private and that early tests have found out that it is significantly faster as well. Is this just corporate advertising or reality? We will see once the browser is released, or once it is released for public testing. Until then take care and happy holidays.

There are a lot of users who use their Windows 10 PCs to create and access data on their servers using their network. However, some of them reported getting an error saying that the server is not accessible. Here’s the full content of the error message:

“\server is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions. Logon Failure: The target account name is incorrect.”

If you are among the users who experience the same issue, read on as this post will help you resolve this error when accessing your server. But before you start troubleshooting the problem, you might want to perform System Restore, especially if tend to create one. To use System Restore, here’s what you have to do:

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If System Restore didn’t help in fixing the ACPI.sys Blue Screen error now’s the time for you to make use of the potential fixes laid out below.

Option 1 – Try rebooting your router

The first thing you can try to do to fix the error is to simply restart your router. All you need to do is reboot the router from its Admin panel or you can also turn it off manually and turn it back on after a couple of seconds so that it can completely reboot. Once you’re done, try accessing your server again and see if the error is now fixed.

Option 2 – Try checking the status of the Workstation Service

You might want to check the status of the Workstation Service as the error might have something to do with it.

• Tap the Win + R keys on your keyboard to launch the Run utility.
• Then type “services.msc” in the field and click OK or hit Enter to open the Windows Services Manager.
• After opening the Services Manager, you will see a list of all the services on your computer and from there, locate the Workstation Service.
• Double click on the Workstation Service to open its Properties.
• Next, Stop the Service and Start it again or you can also right-click on it and select Restart and then make sure that its Startup type is set to Automatic.
• Now restart your computer and check if the error is fixed.

Option 3 – Try to change the File Sharing Connections setting

You can also try to change the File Sharing connections setting. All you have to do is go to Control Panel > Network and sharing center > Advanced sharing settings > File sharing connections. From there, you need to select “Enable file sharing for devices that use 40 or 56-bit encryption and check if it helps in fixing the problem. If not, undo the changes you’ve made and proceed to the next given option.

Option 4 – Try checking the Network Configuration

Checking the Network Configuration can also help you fix the error. Refer to the steps below to do so:

• Right-click on the Wi-Fi connection or on the Ethernet connection icon located in the system tray.
• Then select open Network and Internet Settings and then click on the “Change Adapter Options”.
• After that, a new window will appear and from there, select the network connection that connects your computer to your network – this can either be a Wi-Fi connection or Ethernet connection.
• Right-click on that connection and select Properties where you will see a list of items.
• Select the Internet Protocol Version 4 or Internet Protocol Version 6 from those items according to your system requirement.
• Then click on the Properties button.
• Check if everything is now configured as to how it is supposed to be and then check if the error is resolved.

Option 5 – Try to reset Winsock, TCP/IP & Flush DNS

You might also want to try resetting Winsock, TCP/IP, and flushing DNS might help you resolve errors. To do so, follow these steps:

• Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
• After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.

1. netsh winsock reset – type in this command to reset Winsock
2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
3. ipconfig /flushdns – type in this command to flush the DNS cache

• Next, restart your PC and check if the problem’s fixed.

Option 6 – Run the Network Adapter Troubleshooter

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

If you were having some problems with your internet connection and you tried to run the Internet Connections troubleshooter but it displays an error message instead that says, “The default gateway is not available”, read on as this post will show you what you can do to fix this error. The first thing you can do to fix this error is to restart your computer and then try to run the Internet Connections troubleshooter again. However, if you still see the same error message, then you might want to troubleshoot the problem further. You can try to install the Network driver or reinstall the Network adapter drivers. You could also verify the power saving mode or reset TCP/IP as well as disable the Firewall temporarily.

Option 1 – Try installing the Network driver

The very first thing you can do to resolve the error is to install the network driver. It is a common solution to this kind of problem and most users encounter it right after a fresh installation of Windows 10. So if you have done this, then you need to install the network driver so that the network adapters can start working. You can find the network driver in the motherboard CD. On the other hand, if you are using a laptop, you might have to use another computer or mobile to download the network driver from the manufacturer’s website.

Option 2 – Update the Network Adapter drivers

If the first option is not applicable to you since you already have network drivers in your computer, you might want to update the Network Adapter drivers by following these steps:

• Tap the Win + R keys to launch the Run window and then type in the “msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
• Then right-click on each one of the Network drivers and update them all.
• Restart your PC and see if it helped in fixing the BSOD error.

Note: If updating the network drivers didn’t help in fixing the “Windows could not find a driver for your network adapter” error, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

You could also try to reinstall the network adapter driver, refer to these steps:

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Option 3 – Try to verify power-saving mode

If you are using a Windows 10 laptop, then you should know that the Power Options panel plays an important role. So if you’re getting an error in your laptop, you have to check some settings that are related to the Power Saving mode. To do so, follow these steps:

• Open Control Panel and go to Hardware and Sound and click on Power Options.
• Next, click on the “Change plan settings” option of your selected plan and then click the “Change advanced power settings” option.
• After that, you should see the Power Options window, and here, expand the Wireless Adapter Settings and Power Saving Mode.
• Now make sure that the Maximum Performance option is selected. If it’s not, select it and save the changes you’ve made.

Option 4 – Try to reset the TCP/IP

As you know, the TCP/IP or the Internet Protocol is the most important thing if you want to use the internet on your computer. That’s why if it ends up getting corrupted, you need to reset the TCP/IP to fix the problem. To reset TCP/IP, refer to these steps:

• In the Windows start the search, type “command prompt” and right-click on Command Prompt from the search results.
• Then select the “Run as administrator” option to open Command Prompt with admin privileges.
• After that, execute this command: netsh int ip reset resettcpip.txt
• Once it’s done, exit Command Prompt and restart your computer and then check if the error is now fixed.

Option 5 – Temporarily disable Firewall

On the other hand, the error could also be due to the Firewall software installed on your computer. Thus, disabling them or any security software installed on your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like the error “The default gateway is not available” due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not

Program and features are Control panel section where once accessed contains all programs installed on the operating system. From these windows, any logged-in user can modify applications, uninstall them, etc. If for whatever reason you want to limit this access to users and remove this group from the control panel please do keep reading as we show you how you can achieve this desired result using two methods: via policy editor or registry editor. Feel free to use any provided method as both works (except on Windows 10 Home edition) and achieve the same thing, it all comes down to preferred preference on how you wish to do things.

Local group policy editor method

This method is more straightforward and easier perhaps than its counterpart but it has one significant drawback, it will not work on Windows 10 Home edition which does not have in itself a policy editor included. If you are using Windows 10 Home edition then feel free to skip this method and do it via registry editor. That being said let's start:

• Press ⊞ WINDOWS + R to open the run dialog
• Inside run dialog type in gpedit.msc followed by ENTER to open Group policy editor
• Go to User Configuration\ Administrative Templates\ Control Panel\ Programs\
• Double-click on the setting named Hide Programs and Features page
• Change the toggle option from Not Configured to Enabled
• Click on the Apply button and then the Ok button to save the changes
• at this point, everything is supposed to be applied and your changes should take effect immediately. However, it has come to our attention that sometimes this is not the case. If you are one of these users which for whatever reason have not experienced applying to set momentarily do not despair and follow this quick guide on how to refresh settings and apply them right away.
• Press ⊞ WINDOWS + X to open the hidden menu
• Click on command prompt (admin)
• In command prompt type in gpupdate /force and press ENTER in order to force update and set setting right away

Registry editor method

The registry editor method is a more complex one but it will be your only way of doing it if as mentioned you are running Windows 10 Home edition. As always it is highly recommended to make a backup of the Windows registry before tempering with it.

• Press ⊞ WINDOWS + R to open the run dialog
• Inside run dialog type in regedit and press ENTER to open the registry editor
• If you would like to make a backup of the Windows registry go to File > Export and save the backup on a secure location naming it as you wish
• Locate the following key inside the registry editor HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Programs
• Right-click on the right pane of the Programs key and choose the New > DWORD (32-bit) Value option
• Name the value as NoProgramsAndFeatures
• Double-click on the NoProgramsAndFeatures value to open it
• Change the value data to 1
• Save the changes
• Reboot the computer in order for changes to take effect.

note: you can always change values back in order to show again panel by changing the value to 0 in registry editor or choosing Not Configured or Disabled in the local group policy editor

In recent times, some Windows 10 users have seen an error code BCM20702A0, when using Bluetooth and they are concerned as to what it is all about. We can say for certain that it has something to do with your Bluetooth driver. The error message in question is:

The drivers for this device are not installed. There are no compatible drivers for this device.

The problem here tends to no longer allow specific Bluetooth components to properly communicate with your Windows 10 operating system. It also affects laptops that do not have native Bluetooth support; therefore, the manufacturer installed a dongle on the inside to deliver the service. This is not the best way to do things because native support is always better. On the other hand, maybe you’re using a Broadcom USB Bluetooth dongle that is acting up, and as such, the error is showing. Below are solutions provided for this particular error and how to eliminate it.

1. Run the Bluetooth Troubleshooter

   Press ⊞ WINDOWS to open the menu and select settings In settings choose Update & Security Go to troubleshoot and on the right panel click on additional troubleshooters Click on Bluetooth Select Run the troubleshooter, then sit back and allow the tool to do its thing. Once you’ve completed the task, click on Apply this fix if any repairs are needed Reboot your computer

2. Install Broadcom driver from official website

   Windows drivers for Broadcom Bluetooth devices are no longer posted on their website. They should be available through Microsoft’s Windows Update service. If drivers were not downloaded automatically by Windows Update, use Device Manager to refresh the driver from Windows Update. However, the Broadcom Bluetooth drivers seem to be available here on the Lenovo website. To fix the BCM20702A0 driver error, you may download and install them. After downloading it, right-click on the downloaded item, and select Run as administrator. After installation, restart your computer, then check again if it works.

3. Remove all Bluetooth drivers and USB controllers

   If previous solutions did not work, go to device manager and remove all Bluetooth devices along with all USB controllers. Reboot your computer and Windows will automatically reinstall and set all devices.

People are becoming more and more concerned with their privacy and Facebook's flagship messaging application is caught between it all. While still widely popular it has becoming to lose its ground due to many unanswered questions about privacy encryption. Lucky for all of us there are alternatives for more secure messaging.

SIGNAL

Arguably the most secure of all well-regarded messaging apps, Signal is the favorite of the European Commission, as well as newsrooms around the world. While Signal doesn’t disclose how many daily or monthly users the app has, Google’s Play Store says it has been installed more than 50 million times. While using Signal, each voice or video call connected through the app includes full end-to-end encryption. Signal takes an extra step by hiding message metadata so that the location of the original message is missing. While it asks for your mobile number, that number isn’t used with your profile. Instead, it acts as a numeric username. Once registered, you will find 1-1 chat, audio, and video calls, disappearing or “secret” chats, and a privacy lock so nobody can access the app even if they have your phone. Best of all, it’s completely free to use.

TELEGRAM

One of the biggest competitors to Facebook Messenger (and WhatsApp), Telegram is a very strong alternative. With more than 400 million users, it offers an interface that should feel right at home for anyone coming from Messenger. Telegram offers some huge benefits over Messenger, including features like groups that can hold up to 200,000 members for a chat. There is no limit on your media or chat size, and you can share all types of files between users and in groups. From a privacy standpoint, Telegram has robust security, but it is worth noting that only “secret” messages are end-to-end encrypted and can self-destruct. Non-secret messages can be stored on Telegram’s servers so you can pick them up between your devices quickly. That’s a consideration worth knowing prior to making Telegram your default Messenger replacement. Telegram is free across all platforms.

THREEMA

Rising in popularity, Threema is another privacy-focused alternative that has quickly become a competitor to Facebook Messenger. This paid service ($2.99 on both App Store and Play Store) is a pay-once, use forever option. Once you pay the small fee, you gain all of Threema’s touted privacy options, like open-source end-to-end encryption for both messages and calls. Like Signal, Threema won’t require you to link any phone numbers or emails to your account. All chats are handled anonymously, and the service generates a random user ID when you first open and register for the app. No data is collected from any of your chats and no ads are shown. The Swiss-made app does have its own servers hosted in Switzerland, which do not store any chat messages. Another privacy benefit of Threema is the notion that all of your contact lists, groups, and user profiles are hosted on your device, not on the Swiss servers. Because of that, Threema can once again state that none of your personal info is stored anywhere they have access.