Hard drive shows wrong free space

If you are using your computer and you notice that Hard drive shows high space utilization even if you only have a few applications installed on your computer, then you’ve come to the right place as this post will guide you on what you can do to sort this problem.

Upon noticing the odd state of your hard drive and you check the actual volume that’s occupied by the apps in your drive and you see that they are not really occupying a lot of space. This kind of issue could indicate that your hard drive is not showing the correct value for the free storage space of the drive-in your Windows 10 computer.

This kind of problem could be passed off as a system bug, however, it could also be a serious problem. In fact, as you are aware, there are hidden folders and files in your computer that could be occupying space and since most of them are associated with system applications, you might not realize it unless you thoroughly check the folders.

The most common causes of the issue are as follows:

  1. The system information folder might be utilizing a lot of space. If you wonder where the information for the system restore points is stored, they are stored in the system information folder which in turn is stored in the drive as a hidden file.
  2. An issue with system maintenance could cause the problem.
  3. Malware or some other software might have created an undetectable hidden file.
  4. Space could be occupied by the trashbin folder.
  5. These hidden files could occupy significant space in the folder, thus slowing down the system and impacting its performance. If you face this issue, try our suggestions and see if they help you.
  6. Run ChkDsk
  7. Clear all Junk files
  8. Reduce the space occupied by the system restore points
  9. Run the System Maintenance troubleshooter

Option 1 – Run CHKDSK utility to check the drive for errors

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. To use it, follow the steps below.

  • Tap the Win + S keys to open the Search box.
  • Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
  • After opening an elevated command prompt, copy and paste the following command and hit Enter:

CHKDSK [volume [[path] filename]] [/F] [/V] [/R] [/X] [/C] [: size]]

Note: In the command given above, “[/F]” will try to fix the system errors while “[/R]” will be the one to fix the bad sectors.

  • Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
  • If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
  • After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
  • Wait until the process is completed and then restart your computer.

Option 2 – Try to delete the temporary files

The error could be caused by some temporary or junk files in your computer and so you need to clear them up to fix the problem. You can achieve that using the Storage Sense feature.

  • Open Setting > System > Storage from the WinX Menu.
  • From there, you will see a list of all the local and connected storage devices along with the details on the free space. Make sure that Storage Sense is on.
  • Next, find a link that says “Free Up Space” and click it to open.
  • After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space: 
    • Windows Upgrade Log Files
    • The system created Windows Error Reporting Files
    • Thumbnails
    • Temporary Internet Files
    • Previous Windows Installation Files
    • Delivery Optimisation Files
    • DirectX Shader Cache
  • Choose the files you want to get rid of and then click on the remove files option. Note that you’ll have an idea of the total size as you select any of the junk files listed above.
  • Now go to the “Free Up Space Now” section and click the Clean Now button. This will get rid of all the temporary or junk files in your computer and should hopefully fix the error.

Option 3 – Try to reduce the space occupied by the system restore points

In case you don’t know, system restore points actually occupy a significant space in your computer which is stored in the System Information folder. Thus, you need to check the size of this folder and unhide the folders and files and then click on the folder. The size of the folder should be displayed in the right pane of the window. To fix the storage space problem, you could delete all the old System Restore Points as well as Previous versions of files or you could also restrict the disk usage of the System Restore points.

Option 4 – Try to run the System Maintenance troubleshooter

The problem could also be caused by the System Maintenance and to fix it, you have to run the System Maintenance troubleshooter by following these steps:

  • In the Windows Search bar, type “control panel” and double click on Control Panel from the search results.
  • Next, go to this path: Control PanelAll Control Panel ItemsTroubleshootingSystem and Security.
  • After that, click on the System Maintenance troubleshooter to run it.
  • Once the process is completed, restart your computer.
If you like to learn and find out more about various Windows errors, and how to repair them go to our vast archive or use search to find articles that will explain and help you in solving your issue.
However, if you prefer to do things fast and with automatization then we are proposing to use an automated solution for your issues. The application that we are recommending is Advanced System Repair Pro
Advanced System Repair utilizes multiple tools all in one to give you a quick, simple, reliable, and very thorough diagnosis of your PC. It brings you all the tools you need in one program to clean, fix, protect, optimize and boost your PC!
1-Click Maintenance
All the tools to make it simple and easy! It's like having a professional technician at the click of a mouse.

Junk Cleaner
Keeping your computer free from unnecessary clutter also helps make your computer last longer. Like any other machine, if you keep it clean and take care of it, it will serve you better for longer!

Optimize background apps
Optimize applications background activity with the built-in Application Optimizer feature.

Disk Defrag
With a simple 1-click, Advanced System Repair speeds up your PC by assembling fragmented files on your machine and organizing them more efficiently.

Malware Removal
Finds and removes all types of harmful malware including trojans, worms, bots, adware, spyware, PUPs, and more!

Privacy Cleaner
The all-in-one privacy suite to Clean Your Tracks & Protect Your Privacy! Make your computer safe, secure, and more efficient!

System Tweak/Optimizer
ASR will analyze your complete system and settings to adjust your PC to function at its maximum performance.

Registry Cleaner
Over time, as you install and uninstall applications, the registry can become cluttered with old entries and broken settings which can result in program crashes, and annoying messages and slow the computer down.
Visit our Advanced System Repair Pro Download page to inform yourself about all the benefits of this software and get a free trial copy of it.
advanced system repair pro

Advanced System Repair Pro

One-click automated PC repair solution
ASR logo
With Advanced System Repair Pro you can easily
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
DOWNLOAD
Privacy Policy | Terms of Use | Uinstall
Advanced System Repair Pro is compatible with all versions of Microsoft Windows including Windows 11

Share this article:

You might also like

The new Windows 11 dev build will be buggy
windows 11 dev build channelMicrosoft sent an email to users on the Dev build channel saying that the company intends to push some builds that don’t represent what consumers will receive with Windows 11 when it officially releases. In other words, these are going to be some rather buggy builds that won’t be too enjoyable to use. The company recommends users switch from the Dev to the beta channel if they aren’t prepared to deal with the instability. We’ll have to wait and see just how buggy these builds are, but if Microsoft is actually sending out a warning about them it is very likely that builds will be plagued with issues and maybe even stability problems.

Back to Windows 10

How we can expect some buggy build of Windows 11 if you prefer a stable system over new features maybe best decision would be to switch back to Windows 10 until the new OS hits official release.

Switching from dev build channel to beta channel

Another solution, if you do not want to deal with too many issues, is to switch from Dev build channel to beta where things will be more stable. Follow the guide below in order to quickly switch to the beta channel. Following instructions only apply to Windows 11 installations that are linked up to the Windows Insider program, not clean installation of OS.
  1. Press ⊞ WINDOWS + I to open settings
  2. Inside settings click on Windows update
  3. In Windows Update click on Windows Insider Program
  4. Inside click on Choose your Insider Settings
  5. Click on the button next to Beta Channel to select it (you can switch back to the Dev channel here if you change your mind)
The setting will be saved automatically and from now on you will only receive beta channel updates.
Read More
Removing old drivers from Windows 10
So you have just got home from that new computer store with your fancy and all-new mouse, screen, keyboard, etc. You plugged in your new component, Windows detected it, installed drivers for it and it is working like a charm. A few months later down the road and the computer starts little by little to slow down. Plug and play is a great concept, and automatic detection is even greater but how time passes old unused stuff piles in your hard drive and in Windows itself thus slowing down your computer and taxing it more and more as new components and software are added. Old drivers from old components sadly are not removed from Windows itself and over some larger period of time they can pile up and slow down your daily operations on the computer or even cause some problems in it. This guide will teach you how to manually remove old unused device drivers from your Windows so it is fresh and like new again.

Making old devices visible

In order for us to remove old drivers, the first thing we must do is make them visible in our device manager, old drivers are hidden and will not show up, we must make this happen. We do this by pressing WINDOWS + X keys on your keyboard to bring up a hidden menu in Windows. keyboard with windows and x markedOnce the menu appears, click on Command Prompt (admin) Windows menu command prompt adminOnce the command prompt with administrator privileges comes on-screen type in it following string: The device manager will open, go to view > snow hidden devices in order to show unused devices. device manager show hidden devices

Removing old device

Open any category and if there is a device that was once used and still has its drivers in the system it will be shown as faded out. device manager hidden device shownRight-click on the device and click on uninstall device to remove it completely from your system. device manager uninstall device driverPlease always be careful when removing devices so you do not remove the device which is being used by mistake and always double-check that you are removing something that you used to have on your system. This method will show all hidden devices even ones that are hidden but crucial to the system working properly.
Read More
Power Calibration Error or Medium Speed Error when burning CD/DVD
If you are one of the few users who is still burning CDs and DVDs, you might have come across an error that says, “Medium Speed Error” or “Power Calibration Error”. There are several factors that could cause this error but it’s most likely that the CD/DVD burner wasn’t able to determine the Optimum Power Calibration rate properly. So what is Optimum Power Calibration rate? It is a test that runs before the burning process to regulate the optimal laser power needed to complete the job. And if this process malfunctions, obviously, you won’t be able to burn the content on your CD or DVD. There are also cases when the Power Calibration error pops up for some small issues that have nothing to do with the regulation of laser power. Here are some quick fixes you can try to resolve the Power Calibration error when burning a CD or DVD.

Option 1 – Make sure you’re using good quality CD or DVD

A lot of burning issues stem down to the purchase of low CDs or DVDs to make sure that what you are using has good quality for it is not always a good idea to purchase cheap products as cheap products could also mean cheap quality.

Option 2 – Try burning at lower speeds

If you’re certain the problem is not with the CD or DVD you are using then you can try burning again, this time at lower speeds. There are instances when doing things quickly can end in a disaster such as the “Medium Speed Error” or “Power Calibration Error” you’re getting.  To fix the problem, you have to burn at a slower speed and just take the time to wait until the burning process is done.

Option 3 – Try updating your burning software

It’s always a good idea to check if the burning software you’re using requires an update especially if it’s throwing up “Medium Speed Error” or “Power Calibration Error”. Thus, you need to update your burning software right away and then try to burn your CD or DVD once the update has been completed.

Option 4 – Try cleaning the disk drive

You might want to consider cleaning the disk drive using several tools in the market that is designed to clean the disk drive. These tools work on removing dust particles from the lens which helps a lot in the burning quality. Aside from that, it also helps in reducing errors like “Medium Speed Error” or “Power Calibration Error”. So give this option a try as it might time for a disk drive cleanup.

Option 5 – Try to disable the IMAPI

If none of the options given above worked, you might want to disable the IMAPI or Image Mastering Applications Programming Interface. How? Refer to the steps below.
  • Open Control Panel by simply clicking the Start button and then typing “control panel” in the field.
  • Control Panel should pop up in the search results. Once you found it, click it to open it.
  • Next, select System Security > Administrative Tools and then click Services.
  • After that, you’ll have to search for the “IMAPI CD-Burning COM Service” option.
  • Then right-click on it and select Properties.
  • From there, switch the Startup Type from “Enabled” to “Disabled”.
  • Now click on Apply and then restart your PC.
Read More
PowerShell script Error 0xFFFD0000 in Windows
If you like to schedule different tasks on your Windows 10 computer and automate them, then you would find the Windows Task Scheduler very useful. It is commonly used by a lot of users to schedule various tasks like scheduling periodic execution of scripts and some programs to make sure that the intended tasks are automatically carried out. Apart from being a preinstalled application, the Task Scheduler is already available on your computer. However, there are times when you might encounter some errors while using it. One of these errors is error 0xFFFD0000. You can encounter this error while executing some PowerShell scripts. It can occur to any tasks as well especially to the ones that have a file executed using a particular program. And just like the PowerShell script, files also use PowerShell to be executed. To fix Error 0xFFFD0000, you need to follow the instructions provided below carefully. Step 1: In the Start Search, type “task scheduler” and click on Task Scheduler from the results to open it. Step 2: After opening Task Scheduler, right-click on the task that’s giving you the error and then click on Properties. Step 3: After that, navigate to the Actions tab in the new mini window that appears. Step 4: From there, select the action for the task and click on the Edit button which will open another mini window. Step 5: Next, make sure that the path to the executing program is properly typed inside the field of Program/script. Note that it should be set to the executable file for that particular program. For instance, you have to set it to “C:WindowsSystem32WindowsPowerShellv1.0powershell.exe” for the Windows PowerShell program. Step 6: You can also utilize the Browse button and navigate through Windows Explorer to locate that particular executable file for the program. Step 7: Now make sure to use the file argument in the Add arguments field followed by the path of the file to be executed. It should look like this:
-file "C:/Users/Ayush/Desktop/Powershell Script Sample.ps1"
Step 8: Once done, click on OK to save the changes made and see if the task is still giving you an error or not. On the other hand, if you are still getting the same error, you can try to repair the Task Scheduler by deleting corrupted tasks. Note that a single corrupted file can cause big problems so this option is quite important. And for you to delete a corrupted task or any task from the Task Scheduler, you have to use the Registry Editor if you are not able to use the Task Scheduler interface. To do so, follow these steps:
  • Tap the Win + R keys to open the dialog box for Run.
  • Next, type in regedit and click on OK or tap Enter to open the Registry Editor.
  • Then navigate to this path: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheTree
Note: In this path, you can see all the tasks that are currently set in the Task Scheduler. And since it would be hard to tell which one of them is corrupted, you have to delete the latest one in Task Scheduler last. But before you do so, make sure that you take a note of the ID of the tasks. And for you to get the ID, you have to select the task you wish to delete and double click on the ID string located on your right-hand side, and then copy it in the Notepad.
  • Right-click on the task name and then delete it.
  • After that, delete the very same GUID which you have copied earlier from these folders:
  • ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheBoot
  • ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheLogon
  • ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheMaintenance
  • ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCachePlain
  • ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheTasks
Note: You might not see the same GUID from these folders but if you see it, delete it right away.
  • Next, navigate to this location: C:WindowsSystem32Tasks
  • Delete the very same tasks you just deleted from the Registry Editor.
  • Restart your PC and check if the Task Scheduler is back to its normal state or not.
Read More
A Quick Guide to Fixing Error 2046

Resolve Error 2046

Error 2046 - What is it?

Error 2046 is an error code related to Adobe Flash Player. It usually occurs while watching movies or videos on the web browser. This error code may interrupt video display and hamper you from watching your favorite movies and videos.

Solution

Restoro box imageError Causes

Narrowing down the reason for the occurrence of this error code is quite difficult virtually because it may trigger due to several reasons such as:
  • There might be issues with Adobe Flash Player settings
  • Ad-blocking products
  • Windows not updated
  • Registry issues
  • Malware infection
  • Flash Player Add on not properly installed

Further Information and Manual Repair

The good news is that the error 2046 is not fatal. It is easy to fix. In fact, it is so easy to repair that you can do it all by yourself even if you are not a computer whiz. You don’t have to hire a professional and spend hundreds of dollars on repairs. Here are some of the many manual solutions that you can try to fix this issue on your computer screen:

Reinstall Adobe Flash Player

Since this error code is largely related to Adobe Flash Player, it is advisable to start by reinstalling the Flash Player. Here is a step-by-step guide to help you work through it.
  1. First, click start and then select the control panel.
  2. Now click on programs and then uninstall Flash Player from the program list.
  3. After that’s done, reboot your computer.
  4. Now download Adobe Flash Player from a reliable website and run it.
If it works perfectly, then the issue is resolved. If not, then try other methods given below.

Re-Enable Flash Player Add-on

Adobe Flash Player add-on is basically installed in IE (Internet Explorer) which is loaded each time you load IE. Sometimes the problem with this add-on can also generate error 2046.
  1. To resolve this, open Internet Explorer and press Alt-Key.
  2. Select tools and then manage add-ons.
  3. Now select Adobe Flash Player Active X and then click disable tab.
Once that’s done, restart the web browser and repeat the same steps but this time click enable button. This will hopefully resolve the issue.

Unblock Ad Blocking Products

Sometimes error 2046 may pop up on your screen if you use ad-blocking products like AdBlock Plus. If so, then try uninstalling ad-blocking products installed on your PC to fix the issue.

Install Window Update

Microsoft releases new updates every now and then. These updates are made with the objective of solving bugs and run-time errors like error 2046. Therefore if the error code is related to Windows updates then to resolve it is it advisable to launch the Windows update program and update your operating system. For this, click Start, All Programs, and then click Windows Update. Now click the Check for updates button and download and install the new updates. Once that is complete, restart your PC to bring changes into effect.

Scan for Malware and Look For Registry issues

Whether the issue is related to malware or the registry, it is recommended to download Restoro. This is a next-generation and a multi-functional PC Fixer embedded with a powerful antivirus and a registry cleaner. Run it on your PC and scan for viruses and registry issues and click repair to resolve. It is user-friendly and compatible with all Windows versions. Click here to download Restoro to resolve error 2046.
Read More
Fix Windows Update Error 0x8024000B
As you know, Windows Updates are essential for your operating system as it keeps it protected from potential threats, fixes bugs and improves your experience in using Windows 10. However, there are instances when Windows Updates also cause errors and one of them is the Windows Update Error 0x8024000B. One of the causes of this particular Windows Update error is that Windows was not able to read the Update Manifest file which is needed to install the Windows Updates. This means that the operation was canceled by either the service or the user. On the other hand, this error could also occur if you are not able to filter the results. When you encounter this error, you will see an error message that says, “WU_E_CALL_CANCELLED: Operation was canceled”. This indicates that the operation was canceled by the operating system itself. To resolve the Windows Update Error 0x8024000B, here are some suggestions you need to check out.

Option 1 – Try to run the Cleanup (Decline) Superseded updates PowerShell script

The first thing you can do to fix the Windows Update Error 0x8024000B is to run the Cleanup (Decline) Superseded updates PowerShell script. This is actually an easy fix since all you have to do is download and run it from the Microsoft Technet site. Once you’re done downloading and running the file, restart your computer and see if the error is fixed or not.

Option 2 – Try to rename the Spupdsvc.exe file

If the first option didn’t work, you can try renaming the Spupdsvc.exe file which is one of the reasons why you’re getting the Windows Update Error 0x8024000B.
  • First, tap the Win + R keys to launch the Run utility.
  • Next, type the following command and hit Enter to execute it in cmd:
 /c ren %systemroot%System32Spupdsvc.exe Spupdsvc.old
  • The command you entered will rename the troublesome “Spupdsvc(.)exe” file to “Spupdsvc(.)old”.
  • Now restart your computer after the command has been executed.

Option 3 – Try to restart various Windows Update-related services and components

You could also try to restart some Windows Update-related services to resolve the Windows Update error. Refer to the following steps to do so:
  • Tap the Win + X key combination and select Command Prompt (Admin) to open Command Prompt with admin privileges.
  • After opening Command Prompt, copy and paste each one of the commands listed below one by one and tap Enter right after you enter each command.
    • net stop wuauserv
    • net stop bits
    • net stop appidsvc
    • ren %systemroot%SoftwareDistribution SoftwareDistribution.bak
    • ren %systemroot%system32catroot2 catroot2.bak
  • Once you’ve entered all the commands given above, they will stop all the Windows Update services that are running on your computer as well as clear the SoftwareDistribution folder, and reset the Catroot2 folder. Now you have to start all these Windows Update services you’ve just stopped by executing the following commands:
    • net start wuauserv
    • net start bits
    • net start appidsvc
    • net start cryptsvc
  • After that, restart your computer and try to run the setup again, and see if the error is now fixed.

Option 4 – Try to run the Windows Update Troubleshooter

You should also try to run the built-in Windows Update troubleshooter as it could help you resolve the Windows Update Error 0x8024000B. To run it refer to these steps:
  • Go to Settings and then click on Windows Update from the given menu.
  • Next, click on the Troubleshoot option and select Windows Update from the given options to run the Windows Update troubleshooter.
  • After that, follow the next on-screen instructions and wait until the process is completed, and check if the Windows Update Error 0x8024000B is fixed or not.
Read More
Windows 10 Update and Shutdown/Restart is not working
Update and Shutdown/Restart is not working. As you have probably noticed, every time a new update is released and is downloaded on your Windows 10 computer, the operating system replaces the Restart and Shut down button with “Update and Restart” as well as “Update and Shut down”. This is most likely done so that you won’t miss the update. However, some users noticed that there are times when these buttons still continue to display the same message even if they’ve already performed the required operations such as shutting down or restarting their PCs. Cases like this happen when an update wasn’t installed properly or has failed which is why your computer keeps on prompting you to Update and Shutdown every time. To fix this dilemma, follow the options laid out below.

Option 1 – Try restarting the File Explorer

Restarting the File Explorer can definitely help you fix lots of issues especially when there is some issue with the user interface including this one.
  • On the right side of the Taskbar, right-click on any open spot.
  • Then click on Task Manager.
  • Next, scroll down until you see Windows Explorer.
  • After that, right-click on it and select Restart.
  • If you are able to kill its process, you have to tap the Win + R keys to open the Run dialog box and type “explorer.exe” in the field, and hit Enter to launch the Windows Explorer.

Option 2 – Try running the Windows Update Troubleshooter

As you know, Windows 10 has various auto-repair built-in tools to help users fix small issues which used to get fixed manually. And in this case, you will need the Windows Update Troubleshooter to fix the issue.
  • Go to Settings and click on Update and Security.
  • From there, click Troubleshoot and click on Windows Update and then click the “Run the troubleshooter” option.
  • After that, it will try to detect and automatically fix common issues in the Windows Updates which can be resolved by Windows itself. Note that the process may take several minutes before it completes so you need to wait until it’s done. Once it’s done, in case you have some pending update that wasn’t realized by the system early on, it will apply the fix right away and restart the Windows Update service.

Option 3 – Try setting the Power button to Shut down

In case the first two options didn’t work out, you can try changing what the power button does. To do that, refer to these steps:
  • Go to Control Panel > Power Options.
  • From there, select the “Choose what the power buttons do” option from the left side.
  • Then set the Power button setting the “When I press the power button” option to “Shut down”. After that, it will shut your computer down without installing the updates but obviously, this is only a temporary fix.

Option 4 – Turn off your PC instantly without updating it

  • Tap the Win + R keys to open the Run dialog box.
  • Type in “shutdown -s -f -t 0” in the field and hit Enter if you really want to turn off your computer without any delay.
  • You could also tap the Ctrl + Alt + Del keys and select Shut down from the bottom right menu.
Just like the third option, this is also only a temporary fix.

Option 5 – Try running the Windows Module Installer

The Windows Module Installer is a built-in service in Windows 10 that allows you to fix the stuck Windows Updates in your computer. To use it, follow these steps:
  • In the Cortana search box, type in “cmd” and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option from the context menu.
  • Once you’ve opened Command Prompt as admin, type the SC config trustedinstaller start=auto command and tap Enter.
  • After the command is executed, you will see the “[SC] ChangeServiceConfig SUCCESS” message displayed on the Command Prompt console.
  • Now exit Command Prompt and then check if the buttons are now back to normal.

Option 6 – Put your PC in a Clean Boot State

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
After putting your PC in a Clean Boot State, try creating a system restore point and see if the problem still occurs. Clean Boot troubleshooting is designed to help you isolate the problem. For you to execute a clean boot troubleshooting, you must do a couple of actions (the steps are given above) and then restart your PC after every action. You might have to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it. Note that you must switch your PC back into the Normal Startup mode after you’re done troubleshooting the problem. Here’s how you can do it:
  • From the “Start” menu, go to System Configuration.
  • After that, switch to the General tab and click the option for “Normal Startup”.
  • Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
  • Then find and click “Enable all” and if prompted, you have to confirm.
  • Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
  • Restart your PC when prompted.
Read More
Error Code 0xc00000e9
If Error Code 0xc00000e9 appears on your screen, there is no cause to panic yet as there are different ways to fix this. Here, I will list down different methods to get your computer back on track:
  1. Check peripheral connections
  2. Check your SATA cables
  3. Check your hard drive
  4. Check your BIOS settings

Quick Fix 1. Check Peripheral Connections

  1. Turn off your computer.
  2. After the computer has been shut down, take off all the peripherals or the USB cables that are connected to your USB ports. This includes even the keyboard and the mouse. We just need to have only the monitor plugged in for this one.
  3. Turn on your computer and see if it starts as it normally does.
  4. If it does, try connecting back your external devices or peripherals one by one until you find the one that causes the error.
  5. Once you trace the device that’s causing the error, you will have to change its USB cable and update its driver to support your operating system.

Quick Fix 2. Check your SATA cables

It is possible that what causes a barrier between your operating system and your hard drive from communicating is the SATA cable used. For example, if you’re using an older SATA with a SATA III port, there might not be adequate support for the transfer of data from one another. Or, the problem might be a loose SATA cable which would still require you to buy a new one to replace your loose or damaged cable. To check if your SATA cables are causing the error, simply follow these steps:
  1. Turn off your computer.
  2. Carefully open its case.
  3. Check the hard drive and the SATA port where it’s connected.
  4. Try to use a newer cable and connect it to your SATA port. (If you used a SATA II cable, you can see if a SATA III cable is more compatible.)
  5. Replace your SATA cable with a newer one if Step 4 proves to be successful.

Quick Fix 3. Check your hard drive.

  1. Try to use a different hard drive and see if error code 0xc00000e9 still appears.
  2. If it works out just fine, then the problem might be physical damage to your hard drive and would need to be repaired depending on the case. Just simply take it to a technician and let him know about the issue.

Quick Fix 4. Check your BIOS settings

  1. Restart your computer.
  2. Once your computer starts, press and hold the ESC, F2, F12, or DEL key to go to BIOS settings.
  3. You will then be redirected to the BIOS Setup Utility screen. From here, go to Boot options.
  4. In the Boot Options, see if your first boot device is your hard drive. If it isn’t, press the arrow key to select the hard drive and move it to the top of the boot device list.
  5. Save the settings.
  6. Reboot your computer.
Note: If all the methods above do not work, the problem might be on your drivers and you might need to update them. You can update your driver in two ways: Manual driver update and Automatic driver update. You can find procedures online in updating your drivers.
Read More
Fix Update and MS Store Error code 0x80070424
As you know, both the Windows Update and Windows Store are inter-dependable services in Windows 10 operating system. So when one of these services encounters an error like the “0x80070424, ERROR_SERVICE_DOES_NOT_EXIST”, the other service will most likely get this error as well. Note that this kind of error can occur to both the Windows Update Standalone Installer and to the Windows Update section in the Windows 10 Settings app. Some users also reported getting this error while trying to update Windows Defender as well. You can see the following error message in the Windows Update Standalone Installer:
“Installer encountered an error: 0x80070424, The specified service does not exist as an installed service.”
While you’ll see the following error message in the Windows Store:
“The were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070424).”
To fix this error, you can try to re-register the Background Intelligent Transfer Service DLL file or run the Windows Update and Store apps troubleshooters. You can also reset the Windows Update-related folders or the Microsoft Store or fix the Windows Update files by using the DISM tool. On the other hand, you can also use the Registry Editor or check Windows Services. For more details regarding these potential fixes, refer to each one of the given options below.

Option 1 – Try to re-register the Background Intelligent Transfer Service DLL file

You may have to re-register the Background Intelligent Transfer Service DLL file using the regsvr32.exe before you can successfully install the program and fix ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and un-register OLE controls as DLL and ActiveX (OCX) controls in the Windows operating system. Follow the steps below to use it.
  • Open Command Prompt as admin from the WinX menu.
  • Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
    • regsvr32 Qmgr.dll /s
    • regsvr32 Qmgrprxy.dll /s
Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.
  • After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully.
  • Now restart your computer and check if the error is now fixed.

Option 2 – Try to run the Windows Store or the Windows Update Troubleshooters

The Windows 10 Store Apps Troubleshooter will help you in fixing the Error code 0x80070424. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.
  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • On your right hand side, scroll down to find the Windows Store Apps and then click on Run the troubleshooter option and see if it fixes the problem.
Note: You can also try running the Windows Update troubleshooter to fix the error. You can run it under the Windows Update section of Update & Security.

Option 3 – Delete the files from Software Distribution Folder & Catroot2 folders

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to these steps.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic and the MSI Installer
  • Next, got to the C:WindowsSoftwareDistribution folder and get rid of all the folders and files there by tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer and then try to run Windows Update once more.

Option 4 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterwards, try opening Microsoft Store again and then see if Error Code 0x80070424 is resolved or not.

Option 5 – Try to check the Windows Update or WU setting in the Registry

  • Tap the Win + R keys to open the Run utility and type “regedit” in the field and tap Enter to open the Registry Editor.
  • Next, go to this registry path: ComputerHKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsWindowsUpdate
  • Here, look for the DWORD named “DisableWindowsUpdateAccess” and double click on it and then set its value data to “0”.
  • Exit the Registry Editor once you’re done and restart your computer.

Option 6 – Try to check the status of some Windows Update Services

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter or click OK to open Services.
  • From the list of Services, look for the following services and make sure that their Startup type is as follows:
    • Windows Update Service – Manual (Triggered)
    • Background Intelligent Transfer Service – Manual
    • Workstation Service – Automatic
  • After that, check if the Service status of the listed services above are set to Running. If they’re not, click on the Start button to start these services and then check if you can now enable the Windows Update service or not.

Option 7 – Run the DISM tool

You can also run the Deployment Imaging and Servicing Management or DISM tool to fix the error code 0x80070424. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
  • Once it’s done, reboot your computer and check if it has fixed the error.
Read More
Windows Sandbox item is greyed out
As you know, the functioning of the Windows Sandbox feature is supported by various components in the background of the Windows operating system. And the only way for you to enable the Windows Sandbox feature in your computer is through the Turn Windows features on or off utility. This feature will work directly on the basis of Virtualization which is also supported by Hyper-V. However, there are some reports claiming that some computers have the Windows 10 Sandbox item greyed out in the Turn Windows features on or off utility. Thus, in this post, you will be guided on what you can do to resolve such a problem in your Windows 10 computer. In this kind of problem, you should know that this has something to do with the Second Level Address Translation which is one of the important pillars of how the Windows 10 Sandbox feature functions. Thus, if the Second Level Address Translation or SLAT feature in Windows Sandbox is not supported by the CPU of your computer, there is no way for you to use Windows Sandbox on your computer. On the other hand, if SLAT is supported, then there is definitely something you can do to resolve the greyed-out Sandbox item in Windows 10.

To get started, follow the steps provided below.

Step 1: First, you have to boot into the BIOS of your PC. Step 2: After that, make sure that the following options are set to their respective configurations:
  • Hyper-V – Enabled
  • VM Monitor Mode – Yes
  • Virtualization – Enabled
  • Second Level Address Translation (VT-d or RVI) – Enabled
  • Data Execution Prevention – Enabled
Step 3: Once you’re done, save the configuration and then restart your Windows 10 computer as usual. Step 4: Once your computer has restarted, you should see the same option in the Turn Windows features on or off utility and it should no longer be greyed out. Then you can now enable the feature and follow the onscreen instructions need to use the feature as best as you can.
Read More
1 2 3 162
Logo
Copyright © 2022, ErrorTools. All Rights Reserved
Trademarks: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claim direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status