nslookup is a command-line tool that helps in finding the DNS records of a website. It sends a name server query to the DNS and obtains the corresponding IP address. Aside from that, it can also perform some complex functionality such as finding details about FTP server, Mail server and many more but most of them are used by administrators. The best thing about nslookup is that it queries the DNS server directly and it does not rely on the cache. On the other hand, there is another tool called PING that is used to verify connectivity. PING sends a packet of information to the IP address or Domain and gets back a response in the form of packets. So if everything goes well, all packets are received but if not, it will help you find out where the delay in the network exactly is. However, the ping command does not always attempt a DNS lookup which means that it might be using the DNS cache and use the IP address available in that table. Although both nslookup and PING help you in identifying the host or IP address, however, they don’t always work and sometimes fail. So if your nslookup works but ping fails on your Windows 10 PC when querying the IP address of a website then it could be caused by many reasons. It could be that the nslookup queries work for you but when you try to use PING, it fails. For instance, if you open the abc.com website, here’s how it will look like:

nslookup xyz.com Server: dns.company.com Address: 192.168.1.38 C:> ping xyz.com Ping request could not find host xyz.com. Please check the name and try again.

The domain is converted into an IP address and then data is sent to that IP address when you use PING. So when a reply comes back it means that the data is going back and forth to that domain without any problem. However, if the DNS fails to resolve the IP address of the website or if your PC does not attempt a DNS lookup, you will receive a similar error message that says, “Could not find host” and so on. To resolve this issue, here are some options that might help.

Option 1 – Reset Winsock, TCP/IP & Flush DNS

Resetting Winsock, TCP/IP, and flushing DNS might help you resolve the issue with nslookup and PING. To do so, follow these steps:

• Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
• After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.

1. netsh winsock reset – type in this command to reset Winsock
2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
3. ipconfig /flushdns – type in this command to flush the DNS cache

• Next, restart your PC and check if the problem’s fixed.

Option 2 – Force Windows to do a DNS lookup using FQDN

• Go to Settings > Network & Internet > Status > Change adapter options.
• From there, right-click on the network and select Properties.
• Next, in case you’re using IPv6, from the list of connections available in the list, select Internet Protocol Version 4.
• Then click on Properties and click Advanced.
• After that, switch to the DNS tab and select “Append these DNS suffixes (in order)” and click on the Add button and then add “.” as a suffix so that each time you query using PING and another tool, it will add a “.” at the end and will force the lookup.

Option 3 – Make sure that there is only one default gateway

If your computer has more than one NIC connected and there are multiple default gateways, then it will most likely create confusion which is why you need to remove the default gateway from the configuration of all NICs and make sure that there is only one default gateway.

Option 4 – Use the Google Public DNS

You might want to change your DNS to Google Public DNS as it could also help you in fixing the nslookup and PING issues. To do so, follow the steps below.

• The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
• Next, click on the “Change Adapter Settings” option.
• After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
• Right-click on your network connection and click on Properties.
• Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
• After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
• Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 5 – Check the Windows Host file

You can also try to cross-check the Windows Hosts file to find out if the website you are trying to open has been blocked, because if it is, then it’s no wonder why PING fails even when nslookup works. There are instances when some third-party application modifies the file and adds some websites to the blocklists. So if the website is indeed blocked, you need to remove it from the list.

Option 6 – Delete the WLAN Profiles

Deleting the WLAN Profiles might be a good idea if you are not able to connect to the internet on your computer and if you’re using Wi-Fi. It could be that the networks that were connected previously have gone rogue which is why it is not connecting properly. And so deleting the WLAN profiles might help you in fixing the issue with nslookup and PING.

Option 7 – Reinstall the Network Adapter Drivers

• Tap the Win + R keys to launch the Run window and then type in the “msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Then right-click on each one of the Network drivers and select “Uninstall device”.
• Restart your PC.

There is one service in the Windows operating system that is responsible for managing all the print jobs as well as handles the interaction with the printer. This service is known as the Print Spooler service. However, if it stops running, then you won’t be able to print anything on your computer. In such a case, you can try to restart the Print Spooler service, and to do that, you have to open the Windows Services Manager and look for the Print Spooler Service. Once you found it, right-click on it and select Restart. If it isn’t running, select Start and if the Service starts working again, then good but if not and you got an error message instead that says, “Windows could not start the Print Spooler service on Local Computer, Error 1068, The dependency service or group failed to start”, then read on as this post will give you a couple of suggestions you can try to resolve the issue. The reason why you could not start the service is most likely because the Print Spooler service is dependent on other services which might not be properly running. If the following services are not running then it’s no wonder why you’re getting the error.

• HTTP Service
• Remote Procedure Control (RPC) Service

You might not see the RPC service which means that the Print Spooler Service does not recognize its dependency on the RPC service. In such a case, you have to manually configure the dependency by following the options given below.

Option 1 – Try configuring the dependency via CMD

The first thing you have to do is to configure the dependency using CMD. Refer to the steps below to do so:

• Open an elevated Command Prompt.
• Then type in “sc config spooler depend= RPCSS” and hit Enter.
• After the command has been executed, restart your computer and then check if it fixed the problem. If not, proceed to the next given option below.

Option 2 – Fix dependency via the Registry Editor

You can also resolve dependency using the Registry Editor. How? Refer to these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then type “Regedit” in the field and hit Enter to open the Registry Editor.
• After that, navigate to this key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesSpooler
• Next, right-click on the “DependOnService” entry located on the right pane and select Modify.
• Now change its value data to “RPCSS” and click OK to save the changes made and then exit the Registry Editor.
• Reboot your computer and see if the issue is resolved.

Option 3 – Try running the Printer Troubleshooter

Another option you can check out is the Printer Troubleshooter. This built-in troubleshooter in Windows 10 can help you fix most print issues. It checks if you have the latest printer drivers and then tries to fix and update them automatically. Aside from that, it also checks if you have connectivity issues or if the Print Spooler and the required Services are running fine. To run it, follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
• Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Something we are used to doing in a certain way inside Windows 10 is slightly changed in Windows 11. One of those things is how you open task manager, well kind of. Option to right-click on the taskbar and launch task manager is gone but do not worry there are other same and simple ways you can launch it.

1. Press CTRL + SHIFT + ESC or CTRL + ALT + DEL
2. Right-click on the START button
3. Type task manager in start search on top in the start menu
4. Type taskmgr in command prompt
5. Press ⊞ WINDOWS + R to open run dialog and type in taskmgr

And that’s it, now depending on your situation, you might use different methods to evoke task manager.

If you are using Windows PowerShell and it suddenly throws an error message saying, “File cannot be loaded because running scripts is disabled on this system”, then read on as this post will guide you on how you can fix this issue your Windows 10 computer. This kind of error in PowerShell is most likely due to the fact that your user account does not have the required permissions to execute the script. Although this does not mean that you need to have administrator-level permissions as it could also indicate that you have to be unrestricted to run these types of PowerShell scripts or cmdlets. Thus, to fix the error and carry out the task, you have to set the execution policy to be unrestricted. And to do that, you need to use the steps provided below as a reference. Step 1: To get started, you have to check what policies are set for the individual user groups on your computer by tapping the Win + X key combination or by right-clicking on the Start button and clicking on Windows PowerShell (Admin). You can also search for PowerShell in the Start Search and then right-click on Windows PowerShell and select Run as administrator. Step 2: If a User Account Control or UAC prompt appears, just click Yes to proceed. Once you’ve pulled up Windows PowerShell, type the following command to get the List of Execution Policy for all the scopes on your computer.

Get-ExecutionPolicy –List

Step 3: After you execute the command, it will give you a list of the User Groups as well as their Execution Policy status, and under the Scope column, look for “LocalMachine”. Once you find its Execution Policy you will notice that it’s either set to Undefined or Restricted. Step 4: Now that you’ve determined the Execution Policy, you need to set it to Unrestricted if it is set to Restricted. To do that, you have to enter the following command in the very same PowerShell window.

Set-ExecutionPolicy Unrestricted

Step 5: After you execute the command, you will see a message that asks for various permissions for which you either have to tap Y to say Yes to each one of the messages individually or tap the A key to say Yes to all the messages to once. However, if the command throws another error, you can just force the Execution Policy to change by executing the following command.

Set-ExecutionPolicy Unrestricted -Force

Step 6: Once you’re done, it will finally set the Execution Policy for the Windows PowerShell scripts as well as cmdlets to be Unrestricted and fix the “File cannot be loaded because running scripts is disabled on this system” error.

As you know, the Start Menu in Windows 10 is quite a stable experience. However, there are times when it can encounter some issues as well like getting corrupted. If your computer is going through the same problem, you’ve come to the right place as this post will guide you on how you can fix the “Tile Data is corrupt” error. This kind of problem is actually quite common among a lot of Windows 10 users. This kind of problem prevents the Start Menu from working properly and no amount of clicking the keyboard keys or mouse will resolve the issue. Fixing it is important since the Start Menu is required for the operating system to function properly and even though there are several ways to get around in using the Start Menu, it can get quite problematic. Even if you manage to open the Start Menu, the ability to click on apps to open them is out of the question and you need to fix the problem. Worry not for the potential fixes provided in this post are not hard to follow. You can try to run the Start Menu troubleshooter or run the DISM tool. You could also reset the folder for Tile Database or re-register the Windows 10 Start Menu. For more details, refer to each one of the options provided below.

Option 1 – Try running the Start Menu troubleshooter

The first and basic thing you can do to fix the problem is to run the Start Menu troubleshooter as it can help you fix the problem automatically. Since this is not a built-in troubleshooter, you can download it from the official website of Microsoft. After you download it, run it and wait until it’s done identifying the problem and automatically fixing it.

Option 2 – Try running the DISM tool

You can run the DISM tool as well to help fix the “Tile Database is corrupt” error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism(.)exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.
• Once it’s done, check if it was able to fix the corrupted Start Menu or not.

Option 3 – Try to reset the Tile Database folder

• First, you need to restart your computer and log into another user account where the Start Menu works.
• Next, navigate to this folder location, C:/Users/<userX>/AppData/Local/Tile/DataLayer.
• From there, copy the “TdlData.xml” file and save it to another drive.
• Once done, restart your computer and log into the user account where the Start Menu is corrupted.
• After that, navigate to this folder location, C:/Users/<userY>/AppData/Local/Tile/DataLayer.
• Now paste the TdlData.xml file you copied earlier and navigate to this location, %LocalAppData%MicrosoftWindowsShell.
• Afterward, copy the DefaultLayouts.xml file from the user account that’s working fine to the user account where the Start Menu is corrupted.

Option 4 – Try to re-register the Windows 10 Start Menu

• Tap the Win + X and select the “Windows PowerShell (Admin” option from the menu.
• After opening PowerShell, execute this command: Get-AppXPackage -AllUsers |Foreach{Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
• Wait until the command is executed and then see if it fixed the problem with the Start Menu or not.

How to Fix Jp2klib.dll Error Code

Jp2klib.dll Error - What is it?

Jp2klib.dll is a type of Dynamic Link Library. This file is developed by Adobe Systems Inc and associated with CS2 (Creative Suite 2 Premium). Like all DLL files, this file also contains small programs that support programs developed by Adobe Systems on your PC. The function of Jp2klib.dll is to load and run programs. Jp2klib.dll error occurs when it fails to do so. It occurs during program startup. Jp2klib.dll error is displayed in several different formats depending on the cause of the error. Here are some common error messages that you may come across:

• "JP2KLib.dll not found."
• "Cannot find C:\WindowsSystem32\JP2KLib.dll."
• "Cannot start Creative Suite 2 Premium. A required component is missing: JP2KLib.dll. Please install Creative Suite 2 Premium again."
• "Cannot register JP2KLib.dll."
• "The file JP2KLib.dll is missing."
• "This application failed to start because JP2KLib.dll was not found. Re-installing the application may fix this problem."
• JP2KLib.dll Access Violation."

Solution

Error Causes

There are several causes for the Jp2klib.dll error code pop-up. These include:

• Hardware failure
• Jp2klib.dll file not properly registered
• Viral infection
• Deleted, missing, or corrupted Jp2klib.dll file
• Registry problems
• Another program overwrote the Jp2klib.dll file

The good news is that this is not a fatal error code like the blue screen of death errors. However, it is still advisable to resolve it right away to avoid inconvenience.  This error may limit your ability to access your desired program.

Further Information and Manual Repair

Follow these methods to resolve Jp2klib.dll error code on your PC in a few minutes without any professional assistance or technical know-how:

Method 1 - Re-register the Jp2klib.dll file

Sometimes Jp2klib.dll error may occur if the DLL file is not registered properly. In such a situation "JP2KLib.dll not registered" error message will pop on your computer screen. To resolve, all you need to do is register this file. Follow these steps to register the Jp2klib.dll file on your PC:

1. Go to the start menu, type the command in the search box. Don’t press enter yet.
2. First, hold CTRL-SHIFT and then press it. This action will prompt a permission dialog box. Click yes to proceed.
3. You will be asked to enter a command, here simply type regsvr32 /u JP2KLib.dll and then press enter.
4. This will first unregister the previous Jp2klib.dll file. Now type regsvr32 /i JP2KLib.dll and press enter to re-register the same file.
5. After this, close the command window and reboot your PC to activate changes.

Method 2 - Check the Recycle Bin and Restore the Jp2klib.dll file

If you come across this error message "JP2KLib.dll not found”, this indicates a missing Jp2klib.dll file. This usually happens if you recently uninstalled a program on your system which was also supported by the Jp2klib.dll file due to which the file was also deleted. But don’t worry! Check your recycle bin to retrieve the accidentally deleted file on your system. If you find it restore, but if you don’t then simply download it from a reliable DLL website.

Method 3 - Scan for Viruses

Install and run an antivirus to detect viruses. Viruses are malicious programs that damage and corrupt DLL files like the Jp2klib.dll file. Scan for all viruses on your PC and remove them to fix the problem.

Method 4 - Repair the Registry

If you don’t clean the registry often it becomes accumulated with obsolete files like bad and broken entries, cookies, and junk files. These files corrupt the registry and damage system and DLL files also stored in the same location. It then leads to such error message pop-ups. To resolve, download Restoro. This is an advanced PC Fixer deployed with a registry cleaner. It is easy to use and in just a few clicks can repair the Jp2klib.dll error on your PC. The registry cleaner scans and removes all obsolete files. It cleans the registry and repairs the damaged system and DLL files. Click here to download Total System Care and fix the Jp2klib.dll error.

Quickly Solve Windows Error Code 44

Error Code 44 – What is it?

Error Code 44 is a device driver error that users encounter when using Windows 2000 operating system and later versions.

It is when the peripheral device that is connected to the computer, such as a printer or a fax machine, cannot be accessed as the programs required for operation interfere with other software on the computer. The error code will pop up with the following message:

“An application or service has shut down this hardware device. (Code 44)”

Solution

Error Causes

Error Code 44 is caused when the program that you are using shuts down the peripheral device installed on your system. It is triggered by the following:

• Corrupted system registry entries
• Device driver files are outdated
• Device driver files are missing

It is critical to fix the Error Code 44 as it can pose serious risks to the wellbeing of your PC.

Further Information and Manual Repair

While bothersome, like other error codes, error code 44 to is relatively easy to fix. Here are ways to help resolve the error.

Method 1 – Restart your PC

The easiest method you can use to solve your PC error code is to simply run a restart of your Windows system. It may be that the error prompted upon connecting the device you have connected is merely a temporary problem, and upon restart, will resume functioning smoothly.

Method 2 – Run the Troubleshooting Wizard

If restarting your PC does not help, you will have to find the exact nature of the problem by running the troubleshooting wizard for the device and address the problem accordingly. To do this, proceed with the following steps:

• Run Device Manager on your PC
• Click on the program under the installed programs that are creating problems for you
• Click on the ‘General’ Tab
• Click ‘Troubleshoot’
• Upon opening, the Troubleshooting Wizard will ask a series of questions regarding the error. Answer the questions and follow its directions for solving the error code.

After following the directions of the Troubleshooting wizard, make sure to restart your PC for the changes to take effect. Then check if your device is still causing problems.

Method 3 – Manually uninstall and reinstall the device driver

If troubleshooting does not work, you may have to resort to manually uninstalling and then reinstalling the device driver causing the problem.

This would be necessary since the remaining incomplete files due to a partial removal or installation of programs is what contributes to the error code. A fresh install, after uninstallation of the previous drivers, would lead to the completion of the files.

You can do this by firstly logging in as Administrator and opening Device Manager. Select the device that is causing the problem and double click it and make sure that the peripheral is connected properly to the PC.

Upon opening, click on the ‘Driver’ tab and then select ‘Update Driver’. Make sure to refer to the system documentation that you received with your PC or computer to check for the motherboard details and driver specifics.

Method 4 – Use software to automatically download the driver

Manually uninstalling and reinstalling the driver will do the trick, however, it may be time-consuming especially when you would have to resort to your hardware user manual.

Therefore, using a program such as DriverFIX can save you a lot of time and frustration in having your device work properly on your computer.

Driver Assist, with its user-friendly approach to help you fix your PC issues, comes with an integrated database that detects which drivers you need to reconfigure within just a few seconds and downloads it automatically.

It further ensures that your drivers are installed in their entirety leaving no room for any incomplete files to remain that create Error Code 38.

It also has the added advantage of being able to backup and restores your files should there be the slightest possibility of system file damage. DriverFIX is the answer to fixing your PC error codes accurately and quickly.

Click here to download DriverFIX to fix Error Code 44 quickly and effectively!

As you know, Windows operating system comes with tons of features. Some of which are not intended to be used by normal customers or users directly which means that only a small percentage of the huge user base of the operating system leverages the use of such features. However, they’ve added some major value to the feature list of the operating system. You can find these features under the “Turn Windows Features on and off” option. This indicates that if you want to, you can just type in “Turn Windows Features on and off” in the search box and then enable any feature that you want to enable. Aside from that, there are other ways you can disable or enable the optional Windows Features in your Windows 10 computer.

Option 1 – via Control Panel

• Open Control Panel and select Uninstall a Program.
• After that, select the “Turn Windows features On or Off” option on the left side.

Option 2 – via Command Prompt

• Tap the Win + X combination on your keyboard or right-click on the Start button and then click on Command Prompt (Admin). Alternatively, you can also type “cmd” in the Cortana search box and right-click on the Command Prompt icon, and select the “Run as administrator” option.
• If a User Account Control or UAC prompt appears, click on Yes.
• Next, type in the following command to see the list of the available features.

DISM /online /get-features /format:table | more

• Now all you have to do is copy the name of the feature that you want to enable and for you to do that, you need to execute the following command:

DISM /online /enable-feature /featurename:[Enter the name of the feature here] –All

Note: Now if you want to disable a feature that’s already enabled in your computer, refer to these sub-steps:

• First, you need to check what features are enabled, and for you to find out, enter this command: DISM /online /get-features /format:table | find “Enabled" | more
• And if you want to check the detailed information about a particular feature, you can enter this command: DISM /online /get-featureinfo/featurename:[Enter the name of the feature here]

Option 3 – via Windows Powershell

As you know, the Windows Powershell is a very important tool in Windows 10, and a powerful one at that since you can do a lot of things using this command line. So while you use this tool you need to populate the list of available features first and then you have to download the feature your desired feature.

• Search for PowerShell in the Cortana search box and then run it with administrator privileges.
• Next, type in the following command to populate the list of available features:

Get-WindowsOptionalFeature –Online

• After that, enter the following command to install any feature you want to enable from the list of available features:

Get-WindowsOptionalFeature -Online -FeatureName *Type feature name*

• Now enter the following command to enable your desired feature:

Enable-WindowsOptionalFeature -Online -FeatureName “Type feature name” –all

• And if you want to disable any enabled feature, just enter the following command:

Disable-WindowsOptionalFeature -Online -FeatureName “Type feature name”

Option 4 – via an external installation source

You also have the option to fetch the latest features from an updated offline source. The source could be an ISO any other type of image or just a folder. So you need to decide if you want to use Windows Powershell or Command Prompt.

• If you want to use Command Prompt, just enter this command: exe /online /enable-feature /featurename:< /All /Source:<Enter the path of the feature here>
• If you want to use Windows Powershell, use this command: Install-WindowsFeature –Source “<Enter the path of the feature here>”

Note: If you want to get the latest features, you need to get the latest version of the image of the operating system that you are trying to install the feature from.

First time when your computer is turned ON and when Windows is booting it will wait 10 seconds before starting your startup applications. This 10 second is used to load all of Windows services so everything is running smoothly. If by any chance you do not want to wait for this startup delay and wish to start applications right away then keep on reading and follow this guide precisely. This guide will require you to play ad tweak with the registry of Windows, it is always recommended to make a registry backup before attempting any tweaks. Also, it is imperative to follow the guide as it is presented step by step. be aware that this guide will eliminate a 10-second delay for all of your starting applications, there is no way currently to remove delay for only one or a few.

1. Press ⊞ WINDOWS + R to open the run dialog
2. In run dialog type Regedit and press ENTER
3. Locate HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Serialize
4. If the key does not exist, make a new one,  Go to HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\, right-click on the explorer and choose new > key. Name it Serialize
5. Right-click on Serialize and choose New > DWORD (32-bit) Value
6. Name the value StartupDelayInMSec
7. Double click on StartupDelayInMSec and locate Value data
8. Set the value to 0
9. Save changes and Exit Registry editor
10. Reboot

If you want to reverse changes and enable delay again, go back to the Registry Editor and delete the StartupDelayInMSec value.

In recent times, some Windows 10 users have seen an error code BCM20702A0, when using Bluetooth and they are concerned as to what it is all about. We can say for certain that it has something to do with your Bluetooth driver. The error message in question is:

The drivers for this device are not installed. There are no compatible drivers for this device.

The problem here tends to no longer allow specific Bluetooth components to properly communicate with your Windows 10 operating system. It also affects laptops that do not have native Bluetooth support; therefore, the manufacturer installed a dongle on the inside to deliver the service. This is not the best way to do things because native support is always better. On the other hand, maybe you’re using a Broadcom USB Bluetooth dongle that is acting up, and as such, the error is showing. Below are solutions provided for this particular error and how to eliminate it.

1. Run the Bluetooth Troubleshooter

   Press ⊞ WINDOWS to open the menu and select settings In settings choose Update & Security Go to troubleshoot and on the right panel click on additional troubleshooters Click on Bluetooth Select Run the troubleshooter, then sit back and allow the tool to do its thing. Once you’ve completed the task, click on Apply this fix if any repairs are needed Reboot your computer

2. Install Broadcom driver from official website

   Windows drivers for Broadcom Bluetooth devices are no longer posted on their website. They should be available through Microsoft’s Windows Update service. If drivers were not downloaded automatically by Windows Update, use Device Manager to refresh the driver from Windows Update. However, the Broadcom Bluetooth drivers seem to be available here on the Lenovo website. To fix the BCM20702A0 driver error, you may download and install them. After downloading it, right-click on the downloaded item, and select Run as administrator. After installation, restart your computer, then check again if it works.

3. Remove all Bluetooth drivers and USB controllers

   If previous solutions did not work, go to device manager and remove all Bluetooth devices along with all USB controllers. Reboot your computer and Windows will automatically reinstall and set all devices.