isapnp.sys, gv3.sys, storahci.sys, myfault.sys

One of the common causes of Blue Screen of Death or BSOD errors is system driver files due to varying reasons. So if you encounter a Stop error caused by some system driver files such as isapnp.sys, gv3.sys, storahci.sys, or myfault.sys, on your Windows 10 PC, then this post should help you fix the problem.

These system driver files are associated with different error codes. The isapnp.sys file is related to the following error codes:

  • SYSTEM SERVICE EXCEPTION
  • PAGE FAULT IN A NONPAGED AREA
  • KERNEL DATA INPAGE
  • SYSTEM THREAD EXCEPTION NOT HANDLED
  • IRQL NOT LESS EQUAL
  • KMODE EXCEPTION NOT HANDLED.

While the gv3.sys file is related to the following BSOD error codes:

  • IRQL NOT LESS EQUAL
  • KMODE EXCEPTION NOT HANDLED
  • PAGE FAULT IN NONPAGED AREA.

On the other hand, the storahci.sys file is related to these error codes:

  • IRQL NOT LESS EQUAL
  • KMODE EXCEPTION NOT HANDLED
  • PAGE FAULT IN NONPAGED AREA.

And the myfault.sys file is associated with this error code:

SYSTEM SERVICE EXCEPTION.

Although this system driver file causes different kinds of Blue Screen errors, some of their potential fixes are quite the same so you need not carry out tons of troubleshooting steps. But before you troubleshoot the problem, you might want to check out System Restore first, especially if you create a System Restore point from time to time. To perform System Restore, follow these steps:

  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first and boot your computer into Safe Mode.

Option 1 – Use the System Configuration utility

Note that this first fix is only applicable for Blue Screen errors associated with the myfault.sys file.

  • In the Cortana Search box, type “MSConfig” and click on the “System Configuration” entry to open it.
  • After opening System Configuration, go to the Processes tab.
  • Then scroll down and look for the “Digital Line Detection” process and disable it.
  • Now restart your computer and check if the Stop error is fixed or not.

Option 2 – Try to update, rollback or disable related device drivers

Incompatible and outdated drivers can also cause computer malfunctioning or crashing as well as Blue Screen errors. To fix that, you can update, roll back or disable the device drivers in your computer.

  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • After opening the Device Manager, from the list of device drivers, look for the “WIN ISA Bus Driver” if you are facing a Stop error related to the isapnp.sys file. While you have to look for the Sony Recovery CDs PCG-Z1RAP Series device drivers if you face a Stop error concerning the gv3.sys file. For the storahci.sys, on the other hand, look for any outdated drivers and update them.
  • To update or roll back or disable these drivers, just right-click on each one of them, and depending on your preference, you can either select “Update driver”, “Disable device” or “Uninstall device”.
  • After that, restart your PC and see if it helped in fixing the Blue Screen error.

Option 3 – Use System File Checker

One of the built-in tools in Windows that you can use to fix Blue Screen errors is the System File Checker. This built-in command utility can help you restore corrupted or missing files as well as replace bad and corrupted system files. Chances are, any of the aforementioned system driver files might be corrupted so to fix them, use System File Checker.

  • First, right-click on the Start button and click on the “Command Prompt (Admin) option.
  • Next, type in the sfc /scannow command and hit Enter to execute it.

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Now restart your computer.

Option 4 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors. You can find it in Settings, under the Troubleshooters page. To use it, refer to these steps:

  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options.
  • Note that you might have to boot your PC into Safe Mode.
If you like to learn and find out more about various Windows errors, and how to repair them go to our vast archive or use search to find articles that will explain and help you in solving your issue.
However, if you prefer to do things fast and with automatization then we are proposing to use an automated solution for your issues. The application that we are recommending is Advanced System Repair Pro
Advanced System Repair utilizes multiple tools all in one to give you a quick, simple, reliable, and very thorough diagnosis of your PC. It brings you all the tools you need in one program to clean, fix, protect, optimize and boost your PC!
1-Click Maintenance
All the tools to make it simple and easy! It's like having a professional technician at the click of a mouse.

Junk Cleaner
Keeping your computer free from unnecessary clutter also helps make your computer last longer. Like any other machine, if you keep it clean and take care of it, it will serve you better for longer!

Optimize background apps
Optimize applications background activity with the built-in Application Optimizer feature.

Disk Defrag
With a simple 1-click, Advanced System Repair speeds up your PC by assembling fragmented files on your machine and organizing them more efficiently.

Malware Removal
Finds and removes all types of harmful malware including trojans, worms, bots, adware, spyware, PUPs, and more!

Privacy Cleaner
The all-in-one privacy suite to Clean Your Tracks & Protect Your Privacy! Make your computer safe, secure, and more efficient!

System Tweak/Optimizer
ASR will analyze your complete system and settings to adjust your PC to function at its maximum performance.

Registry Cleaner
Over time, as you install and uninstall applications, the registry can become cluttered with old entries and broken settings which can result in program crashes, and annoying messages and slow the computer down.
Visit our Advanced System Repair Pro Download page to inform yourself about all the benefits of this software and get a free trial copy of it.
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Fix Chrome Error ERR_ICANN_NAME_COLLISION
If you are browsing the internet using the Google Chrome browser in your Windows 10 computer but you suddenly encounter an error message that states, “ERR_ICAN_NAME_COLLISION”, read on as this post will walk you through in fixing the problem. Here’s the full content of the error message:
“The site can’t be reached, This site on the company, organization, or school intranet has the same URL as an external website. Try contacting your system administrator. ERR ICAN NAME COLLISION.”
This kind of error is caused by an error in a private namespace or a random redirection to an incorrect proxy server. There are several ways to fix this error. You can try to check the integrity of the Hosts file or check the proxy. You could also try to use the Registry Editor and apply some tweaks or remove any conflicting browser extensions or flush the DNS cache, as well as run a malware scan.

Option 1 – Try to check the integrity of the Hosts file

To check the integrity of the Hosts file, refer to the following steps:
  • You have to navigate to this path inside File Explorer: C:/Windows/System32/driversetc
  • After that, look for a file named “Hosts” and right-click on it, and open it with the Notepad app.
  • Next, make sure that you write the block URLs in your computer in the list and then save the file.
Note: There are times when you are logged in with administrator credentials and you may receive an error message. In such case, type “notepad” in the Start Search and right-click on Notepad from the search results, and then select the “Run as administrator” option. After that, open the Hosts file and make the necessary changes and save it.

Option 2 – Try to check the Proxy server

There are some users who reported that they’ve fixed the problem after they’ve disabled the use of a proxy server using the built-in way. Follow the steps below to disable the proxy server.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 3 – Try to use the Registry Editor

Before you apply some registry tweaks, make sure that you create a System Restore point. Once you have that covered, follow these steps:
  • Tap the Win + R keys to open the Run utility and type “Regedit” in the field and tap Enter to open the Registry Editor.
  • After that, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesTcpipParametersDataBasePath
  • Look for the default key and double click on it and make sure that its Value data is set as “C:/Windows/System32/driversetc”.
  • Now exit the Registry Editor and restart your computer to apply the changes made

Option 4 – Flush the DNS cache

You could also try to flush the DNS cache to fix the “ERR_ICAN_NAME_COLLISION” error. All you have to do is open Command Prompt as an administrator and then execute each one of the following commands sequentially to flush the DNS cache:
  • ipconfig/release
  • ipconfig/renew
  • ipconfig/flushdns

Option 5 – Get rid of any conflicting browser extensions

  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.
Note: If removing the browser extensions or toolbars didn’t work, you can also try to reset your Google Chrome browser.
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Option 6 – Run a malware scan using Windows Defender

It is possible that your computer is infected with malware which could be why you’re getting the “ERR_ICAN_NAME_COLLISION” error. Thus, you need to scan your computer using Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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VideoDownload Converter removal guide

Video Download Converter is a potentially unwanted toolbar distributed by Mindspark Interactive network. This toolbar offers users the ability to download and convert youtube and other online videos.

While this may seem useful at the start, this toolbar monitors user browsing activity and records visited websites, clicked links, and even personal data, that it later uses to display injected ads through your browsing session. When the toolbar is installed, it will automatically hijack your home page and search engine setting them to MyWay.com. This search engine uses google to display your search results, however, it injects ads into the search results to generate ad revenue. Several anti-virus scanners have detected VideoDownloadManager as a Browser Hijacker, and are therefore not recommended to keep on your computer.

About Browser Hijackers

Browser hijacking is actually a form of unwanted software, commonly a browser add-on or extension, which then causes modifications in the browser’s settings. There are lots of reasons why you might experience a browser hijack; however commercial, marketing, and advertising are definitely the key purposes for their creation. Usually, it will force users to predetermined sites which are looking to increase their advertising campaign earnings. It may seem naive, but the majority of these sites are not legitimate and can pose a major threat to your online safety. Browser hijackers can also allow other harmful programs without your knowledge to further damage the computer. How to determine if your browser has been hijacked There are many symptoms that indicate the internet browser has been hijacked: the home page of your browser is changed suddenly; you find yourself constantly directed to a different web page than the one you intended; the main web browser settings are modified and unwanted or insecure resources are added to the trusted websites listing; unsolicited new toolbars are added to your web browser; you may find numerous pop-up adverts on your computer screen; your browser has instability issues or exhibits frequent errors; you can’t navigate to certain websites, such as computer security software related websites.

So how does a PC get infected with a browser hijacker?

Browser hijackers can enter a PC by some means or other, for example via file sharing, downloads, and e-mail too. Many web browser hijackings originate from add-on applications, i.e., toolbars, browser helper objects (BHO), or extensions added to browsers to provide them additional features. Some browser hijackers spread in user’s computers using a deceptive software distribution method called “bundling” (commonly through freeware and shareware). Some of the popular hijackers are VideoDownload Converter, Babylon Toolbar, Conduit Search, OneWebSearch, Sweet Page, and CoolWebSearch. Browser hijackers might record user keystrokes to gather potentially invaluable information leading to privacy concerns, cause instability on computers, drastically disrupt user’s browsing experience, and eventually slow down the PC to a point where it becomes unusable.

The best ways to remove browser hijackers

Certain kinds of browser hijackers can be easily removed from your PC by uninstalling malicious software programs or any other recently added shareware. However, many hijacking codes are not very easy to get rid of manually, since they go deeper into the operating system. Moreover, manual removal demands you to do many time-consuming and complex procedures which are very difficult to carry out for beginner computer users. You can go for automatic browser hijacker removal by simply installing and running reliable anti-malware software. Safebytes Anti-Malware has a cutting-edge anti-malware engine to help you prevent browser hijacker infection in the first place, and clean up any pre-existing issues. Together with anti-malware, a PC optimizer tool, similar to Total System Care, could help you resolve registry errors, remove unwanted toolbars, secure online privacy, and improve overall system performance.

What to Do if Malware Stops You From Downloading Or Installing Anything?

Every malware is detrimental and the magnitude of the damage will vary greatly depending on the type of malware. Some malware sits in between your PC and the internet connection and blocks a few or all internet sites which you want to visit. It would also block you from adding anything to your system, particularly anti-malware software. If you are reading this article, chances are you’re stuck with a malware infection that is preventing you to download and install the Safebytes Anti-Malware program on your computer. There are a few steps you can take to circumvent this problem.

Eliminate viruses in Safe Mode

In the event the malware is set to load at Windows startup, then booting in safe mode should prevent it. Just bare minimum required programs and services are loaded when you boot your computer into Safe Mode. Here are the steps you need to follow to take out viruses in Safemode. 1) After switching on the computer, press the F8 key before the Windows splash screen begins to load. This would invoke the “Advanced Boot Options” menu. 2) Make use of the arrow keys to select Safe Mode with Networking and hit ENTER. 3) When you are into this mode, you should have an internet connection once again. Now, utilize your web browser to download and install Safebytes Anti-malware. 4) Right after installation, run a complete scan and let the software remove the threats it detects.

Obtain the security program using a different browser

Some malware mainly targets particular browsers. If this sounds like your situation, employ another web browser as it could circumvent the virus. If you appear to have a trojan attached to Internet Explorer, then switch over to a different browser with built-in security features, such as Firefox or Chrome, to download your favorite anti-malware program – Safebytes.

Install security software on a USB drive

Here’s yet another solution which is utilizing portable USB anti-malware software that can scan your computer for viruses without the need for installation. Adopt these measures to use a USB drive to fix your corrupted computer system. 1) Download Safebytes Anti-Malware or Windows Defender Offline onto a clean PC. 2) Mount the pen drive on the same PC. 3) Double click on the downloaded file to run the installation wizard. 4) Choose a thumb drive as the location when the wizard asks you where you wish to install the application. Follow the on-screen instructions to complete the installation. 5) Transfer the pen drive from the uninfected computer to the infected computer. 6) Double-click the EXE file to run the Safebytes program from the thumb drive. 7) Click on the “Scan” button to run a full system scan and remove viruses automatically.

Detect And Remove Viruses With SafeBytes Anti-Malware

If you’re looking to purchase anti-malware for your computer system, there are lots of brands and applications for you to consider. Some of them are good and some are scamware applications that pretend as legit anti-malware programs waiting around to wreak havoc on your personal computer. Make sure you choose a company that builds industry-best anti-malware and it has attained a reputation as reliable. One of the recommended software by industry analysts is SafeBytes Anti-Malware, the most dependable program for Windows computers. SafeBytes anti-malware is really a powerful, highly effective protection tool made to help users of all levels of IT literacy in detecting and removing harmful threats from their PC. Using its cutting-edge technology, this application will assist you to remove several types of malware including computer viruses, trojans, PUPs, worms, ransomware, adware, and browser hijackers. SafeBytes has got a plethora of amazing features which can help you protect your computer from malware attack and damage. Here are some of the features you will like in SafeBytes. Active Protection: SafeBytes offers a completely hands-free real-time protection that is set to monitor, block and kill all computer threats at its very first encounter. It will continuously monitor your computer for hacker activity and also provides end-users with sophisticated firewall protection. World-class AntiMalware Protection: This deep-cleaning anti-malware application goes much deeper than most antivirus tools to clean out your computer system. Its critically acclaimed virus engine locates and disables hard-to-remove malware that conceals deep inside your personal computer. Fast Scan: SafeBytes Anti-Malware possesses a multi-thread scan algorithm that works up to 5 times faster than any other antivirus software. Web Protection: Through its unique safety ranking, SafeBytes tells you whether a website is safe or not to visit it. This will make sure that you’re always certain of your safety when browsing the web. Light-weight: This software is not “heavy” on the computer’s resources, so you’ll not find any performance troubles when SafeBytes is working in the background. 24/7 Support: You could get high levels of support around the clock if you are using their paid software. To sum it up, SafeBytes Anti-Malware is pretty great for securing your computer against all sorts of malware threats. There is no doubt that your PC will be protected in real-time once you put this software program to use. So if you’re looking for the best anti-malware subscription for your Windows-based PC, we suggest the SafeBytes Anti-Malware software program.

Technical Details and Manual Removal (Advanced Users)

If you do not want to use malware removal software and like to remove VideoDownload Converter manually, you may do so by going to the Add/Remove Programs menu in the control panel and deleting the offending software; in cases of web browser extensions, you could uninstall it by going to the browsers Add-on/Extension manager. You may even want to reset your internet browser settings, and also delete temporary files, browsing history, and cookies. Finally, examine your hard disk for all of the following and clean your registry manually to remove leftover application entries following an uninstallation. Please keep in mind that this is for advanced users only and could be difficult, with wrong file removal causing additional PC errors. Furthermore, certain malware is capable of replicating or preventing removal. Doing this malware-removal process in Safe Mode is recommended.
Files: LOCALAPPDATA\VideoDownloadConverterTooltab\TooltabExtension.dll Folders: LOCALAPPDATA\Google\Chrome\User Data\Default\Extensions\ikgjglmlehllifdekcggaapkaplbdpje LOCALAPPDATA\Google\Chrome\User Data\Default\Local Extension Settings\ikgjglmlehllifdekcggaapkaplbdpje LOCALAPPDATA\Google\Chrome\User Data\Default\Sync Extension Settings\ikgjglmlehllifdekcggaapkaplbdpje LOCALAPPDATA\VideoDownloadConverterTooltab Registry: key VideoDownloadConverter at HKEY_CURRENT_USER\Software\ key VideoDownloadConverterTooltab Uninstall Internet Explorer at HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\
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Easy Remove PCPerformer From Windows

PC Performer is a registry cleaner made by PerformerSoft. The purpose of this program is to remove redundant items from the Windows registry. Registry cleaners remove broken links, missing references within the Windows registry. PC performer is designed to automatically optimize your registry and clean it up.

PC Performer adds registry entries for the current user that allow it to run automatically each time the system is rebooted. It adds a scheduled task to Windows Task Scheduler in order to run at various times. The software connects to the internet, therefore it creates a Windows Firewall exception that allows it to connect without interference. Multiple anti-virus programs detected this software as Malware, it typically comes bundled with other software or is distributed through a pay-per-install bundle.

About Potentially Unwanted Applications

People have encountered it – you download and install a piece of free software application, you then see some unwanted applications on your computer or discover a strange toolbar has been added to your browser. You didn’t install them, so how did they turn up? These unwanted programs, technically known as Potentially Unwanted Programs (PUPs), often come bundled along with other software and install themselves on user’s PC without their knowledge. They perhaps might not look like viruses to some individuals, but they can produce major annoyances and bring about serious trouble for users. The idea of PUP was coined to define this downloadable crapware as something other than malicious software. Much like malware, PUPs create problems when downloaded and placed on your computer, but what makes a PUP different is that you provide consent to download it – the fact is vastly different – the software installation bundle actually tricks you into agreeing to the installation. Still, there isn’t any doubt that PUPs are still bad news for computer users as they can be incredibly damaging to your computer in lots of ways.

What do PUPs look like?

The unwanted software programs after installation display loads of annoying pop-up adverts, create fake alerts, and quite often it even pushes the user to buy the software. Likewise, the majority of free software applications these days come with quite a few unwanted add-ons; in most cases a web browser toolbar or browser modification such as a homepage hijacker. Not only they needlessly use up space on your screen, but toolbars can also manipulate search engine results, watch your browsing activities, decrease your web browser’s performance, and decelerate your net connection to a crawl. PUPs employ aggressive distribution techniques to get in your computer. Some might include information gathering program code that could collect and send your private information back to third parties. Due to this unwanted program, your application may freeze, your security protections may get disabled that might leave the computer susceptible, your system may get ruined, and the list goes on and on.

Tips on how to prevent ‘crapware’

• Read cautiously before agreeing to the license agreement as it may have a clause about PUPs. • Usually, when setting up a program you will get two options, ‘Standard Installation (recommended)’ and ‘Custom Installation’. Don’t select ‘Standard’ as PUPs could be installed that way! • Use good anti-malware software. Try Safebytes Anti-Malware which will find PUPs and handle them as malware by flagging them for removal. • Be alert when you install freeware, open-source software, or shareware. Avoid downloading browser extensions and programs you are not familiar with. • Only download applications from the original providers’ sites. Avoid download portals as they use their own download manager to pack additional programs with the initial download.

What you can do if Virus Stops You From Downloading Or Installing Anything?

Malware could potentially cause several kinds of damage to computer systems, networks, and data. Certain malware goes to great lengths to stop you from installing anything on your PC, especially antivirus applications. If you’re reading this right now, you have perhaps recognized that a malware infection is a reason for your blocked web traffic. So what to do if you need to install an antivirus program like Safebytes? There are a few actions you can take to get around this problem.

Eliminate malware in Safe Mode

If the virus is set to load automatically when Microsoft Windows starts, getting into Safe Mode could very well block the attempt. Since just the bare minimum programs and services start-up in safe mode, there are hardly any reasons for issues to happen. The following are the steps you should follow to remove malware in Safemode. 1) At power on/start-up, hit the F8 key in 1-second intervals. This will bring up the Advanced Boot Options menu. 2) Select Safe Mode with Networking using arrow keys and hit ENTER. 3) Once you get into this mode, you should have an internet connection again. Now, obtain the malware removal application you need by using the browser. To install the software, follow the directions in the installation wizard. 4) After installation, do a complete scan and let the software delete the threats it detects.

Switch to an alternate browser

Web-based viruses can be environment-specific, targeting a particular web browser or attacking particular versions of the browser. The best solution to overcome this issue is to opt for a browser that is well known for its security features. Firefox contains built-in Phishing and Malware Protection to keep you safe online.

Install and run anti-virus from a USB drive

To successfully eliminate the malware, you will need to approach the issue of installing an anti-virus program on the infected PC from a different angle. Adopt these measures to employ a USB flash drive to fix your corrupted computer. 1) Use another virus-free computer to download Safebytes Anti-Malware. 2) Insert the pen drive into the clean computer. 3) Double-click the Setup icon of the antivirus program to run the Installation Wizard. 4) When asked, choose the location of the pen drive as the place where you would like to put the software files. Follow the on-screen instructions to complete the installation process. 5) Now, insert the pen drive into the infected computer. 6) Double-click the EXE file to open the Safebytes program right from the flash drive. 7) Click “Scan Now” to run a scan on the infected computer for malware.

Highlights of SafeBytes Anti-Malware

Do you want to install the best anti-malware software program for your computer system? There are various applications in the market that comes in paid and free versions for Microsoft Windows systems. A few of them are great and some are scamware applications that pretend as legit anti-malware software waiting around to wreak havoc on your computer. While looking for anti-malware software, select one which gives dependable, efficient, and full protection against all known computer viruses and malware. On the list of recommended software is SafeBytes Anti-Malware. SafeBytes carries a really good track record of top-quality service, and clients are happy with it. SafeBytes anti-malware is a highly effective and easy-to-use protection tool that is suitable for users of all levels of computer literacy. With its cutting-edge technology, this application will let you remove multiples types of malware which include viruses, worms, PUPs, trojans, ransomware, adware, and browser hijackers. SafeBytes anti-malware provides an array of advanced features which sets it apart from all others. Listed here are a few of the great ones: Anti-Malware Protection: Built on a highly acclaimed anti-virus engine, this malware removal tool is able to detect and remove many obstinate malware threats such as browser hijackers, potentially unwanted programs, and ransomware that other typical anti-virus programs will miss. Real-time Active Protection: SafeBytes offers an entirely hands-free real-time protection that is set to check, prevent and remove all threats at its first encounter. It’ll check your PC for suspicious activity continuously and shields your PC from unauthorized access. Faster Scan: SafeBytes’s virus scan engine is one of the quickest and most efficient in the industry. Its targeted scanning seriously increases the catch rate for malware that is embedded in various computer files. Safe Browsing: Safebytes assigns all sites a unique safety ranking that helps you to have an idea of whether the webpage you’re going to visit is safe to view or known to be a phishing site. Low CPU Usage: SafeBytes is renowned for its minimal influence on processing power and great detection rate of countless threats. It runs silently and efficiently in the background so you’re free to use your computer at full power all the time. 24/7 Customer Support: SafeBytes provides 24/7 technical support, automatic maintenance, and software upgrades for the best user experience.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove PCPerformer without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by PCPerformer

Files: File at LOCALAPPDATAPCPerformerSetupPCPerformerSetup.exe. File at PROGRAMFILESPC PerformerPCPerformer.exe. File at PROGRAMFILESPC PerformerPSCheckUp.exe. File at PROGRAMFILESPC PerformerRegistryDefrag.exe. File at WINDIRTasksPC Performer Daily Check.job. File at WINDIRTasksPC Performer Scheduled Scan.job. Registry: Key PC Performer at HKEY_CURRENT_USERSoftwarePerformerSoft. Key PC Performer at HKEY_LOCAL_MACHINESOFTWAREPerformerSoft. Key PCPerformer_is1 at HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionUninstall.
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How to Fix Bttray.exe Application Error

Repair Bttray.exe Application Error

Bttray.exe Application – What is it?

Bttray.exe is basically a Bluetooth Tray Application. Bluetooth Tray Application is developed by WIDCOMM. It provides a system tray icon that allows users to see the status of their Bluetooth connections at a glance. It allows you to easily access the configuration and settings for the Bluetooth products enabling you to change the configuration of the Bluetooth devices. The bttray.exe application error may pop up on your computer screen due to some issue with the Bluetooth software. The process fails to initialize and therefore stops working. Bttray.exe application error code is  displayed in the following format:
  • “BTTray.exe can’t initialize (0xc0150004).”
  • “BTTray.exe – System Error”
Though this is not a fatal or critical computer error it is advisable to resolve it otherwise it will hamper your access to Bluetooth software and cause you a great deal of inconvenience.

Solution

Restoro box imageError Causes

Bttray.exe application error code may be triggered due to one of the reasons stated below:
  • Bttray.exe application is damaged
  • Bttray.exe is accidentally removed from your PC
  • The Bluetooth software or driver becomes problematic.
  • Some modules that run by the process are corrupt
  • Malware infection
  • Invalid registry entries

Further Information and Manual Repair

If you experience a bttray.exe application error code on your system, it is recommended to fix it right away. To resolve this error you don’t have to be a computer programmer or a technical whiz or have to hire a professional and spend hundreds of dollars in repair. It is easy to fix, simply follow the manual methods given below:

Method 1- Reinstall Bluetooth Software

If the Bluetooth Software is damaged or outdated, the bttray.exe will also not work. If this is the cause of the error code, then simply reinstall Bluetooth software on your system. To do this, first, uninstall the current software and then download the latest version of the Bluetooth Software on your PC. To uninstall click start, go to the control panel, and then programs. Now select Bluetooth software and click uninstall to remove it. After that, install the latest version and update it. To activate changes

Method 2: Scan for Malware

Sometimes the bttray.exe application error code may pop up due to malware and viral infection. To fix it, download a powerful antivirus. Scan and remove malware to resolve.

Method 3: Clean Registry

The registry basically saves all the activities being performed on the PC including junk and obsolete files. If the registry is not clean frequently, unnecessary files like cookies, junk files, temporary files, and internet history can take up a lot of space and cause the registry to damage. Due to this error code like the bttray.exe application can also pop up. To resolve, clean the registry. You can do it manually but that may be difficult and time-consuming if you are not a computer programmer. However, a good alternative would be to download Restoro. This is a user-friendly and next-generation PC Fixer deployed with multiple utilities like a registry cleaner and an antivirus. Simply run it to remove viruses and clean the registry. Click here to download Restoro and resolve the bttray.exe application error now!
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How to Fix Error Code 0xC004C4AE on Your PC

How to Fix Error Code 0xC004C4AE on Your PC

Error Code 0xC004C4AE - What is it?

Activation errors in Windows 10 can interfere with your ability to fully use the system. When Error Code 0xC004C4AE appears on your computer, you may see a message that shows that the validation process has been stalled due to binaries that appear to have been tampered with.  

While the text of this message may sound intimidating to people who are not familiar with the inner workings of the Windows 10 system, the basic meaning of the error message is that something has been introduced to the system that is not natively supported in Windows 10. During the Activation process, Windows checks to ensure that all of the Windows elements that are currently on the computer are valid and authentic to the Windows system. Usually, this particular error code refers to a language package that has been downloaded into the system using an outside application, which the Windows 10 operating system does not support. 

Common symptoms include: 

  • An error message when the activation is attempted 
  • Inability to complete the Windows 10 Activation process 
  • Inability to fully use apps in Windows 10 until the issue is resolved 

This particular error can easily be resolved with a few simple steps. However, if you are not confident in your ability to use the methods below or they do not fully remove the issue on your computer, you may want to seek the assistance of a qualified repair technician who is well versed in the Windows 10 Activation process.

Solution

Restoro box imageError Causes

The most basic cause of Error Code 0xC004C4AE is that an unsupported language package has been enabled in the computer. This most often occurs when third-party applications have been used to introduce additional display languages to your system. While third-party applications that provide language packs are acceptable in some versions of the Windows operating system, the Windows 10 Activation process will not be able to complete if the system detects that one of these unofficial language packs exists on your machine.

Further Information and Manual Repair

There are several methods that may be helpful in resolving the basic issue in the display languages that causes Error Code 0xC004C4AE to appear: 

Method 1: Restore Your System to an Earlier Point to Revert Changes 

Use a backup copy to restore your computer to an earlier date, in effect undoing the changes that caused the error. When your system has been restored, you will be able to go through any language packs that are not native to the Windows operating system and remove them before re-attempting the installation and activation of the Windows 10 system. 

This method is most useful if you keep a regular backup of your system and files. If you do not regularly back up the information on your computer, attempt one of the other methods instead. If you are unsure of how to use a backup to revert your changes or are not comfortable completing this step on your own, contact a certified Windows technician to assist you in the process. 

Method 2:  Revert to an Earlier System to Remove the Language Pack 

If you are unable to restore your system using a backup, the other option to resolve Error Code 0xC004C4AE is to halt your installation of Windows 10 and go back to Windows 7 or Windows 8.1, from which you will be able to remove the language pack in question. Once the offending language pack has been completely removed from your computer, the Windows 10 Activation process should be able to proceed normally. 

Several versions of windows don’t support language packages, so the best way to prevent this error from occurring is to avoid using any kind of third-party tool to install additional languages onto your Windows system. Activities Language You may be able to use third-party tools to instead complete alternative language actions without installing these languages as language packs. 

If the above solutions do not help you to resolve Error Code 0xC004C4AE on your machine, get in touch with a qualified Windows repair technician, who may be able to perform the operations needed to remove the problematic language pack from your computer and allow the Windows 10 Activation process to continue to completion. 

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Fix Windows Update Error 0x8007001f – 0x20006
As you know, Microsoft’s Windows Media Creation Tool is a useful tool that helps you download and install the latest version of the Windows 10 operating system. However, there are times when it could encounter some problems during the update process. One of these programs is the following error message:
“0x8007001F-0x20006, The installation failed in the SAFE_OS phase with an error during REPLICATE_OC operation.”
The error pointed out the “Safe OS phase”. It is the phase that’s initiated to install all the required Windows Updates. Thus, the possible cause for this error could have something to do with an interrupted download, internet connection, and many more. Although this error could be caused by a lot of factors, fixing it shouldn’t be that hard. You can try to reset the Windows Update Components or delete the Windows Update cache. You could also disable both the Firewall and your antivirus program temporarily or run the Windows Update in a Clean Boot state, as well as run the Windows Update troubleshooter. To get started troubleshooting the error, follow each one of the suggestions provided below.

Option 1 – Try to reset the Windows Update components

Resetting the Windows Update components could help you resolve the Windows Update error 0x8007001f – 0x20006. How? Refer to the following steps:
  • Open Command Prompt with admin privileges.
  • After that, type each one of the following commands and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver
Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.
  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
    • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
    • ren C:WindowsSystem32catroot2 Catroot2.old
  • Now, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Exit Command Prompt and then restart your computer.

Option 2 – Try to delete the Windows Update Cache

You might also want to delete the Windows Update cache since there are times when existing corrupt or incomplete Windows Update files can cause some problems in downloading and installing Windows Updates. To achieve this, simply delete the “$Windows.~BT” & “$Windows.~WS” folders in your computer. Once you’re done, try to run Windows Update again and see if the error is now fixed.

Option 3 – Try to temporarily disable anti-virus and Windows Defender Firewall

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like error 0x8007001f – 0x20006 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not

Option 4 – Run the Windows Update in a Clean Boot State

It is possible that some third-party application is the one that’s causing the problem so it’s best if you put your computer in a Clean Boot state. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to run Windows Update again.
Note: If you are able to install the app without any trouble at all then it means that the error is caused by some third-party application on your computer. You need to look for the culprit and uninstall it once you found it.

Option 5 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing error 0x8007001f – 0x20006. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.
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How to Resolve Error Code 0xd0000272 in Windows 10

Error Code 0xd0000272 – What is it?

Error code 0xd0000272 is an activation error code that occurs when Windows users are unable to activate their Windows operating system. This error code features common symptoms which include the following:

  • Inability to activate Windows 10 operating system
  • Message box with error code 0xd0000272

Solution

Restoro box imageError Causes

When error code 0xd0000272 occurs in Windows 10, it is usually due to issues related to the Windows activation servers. In such a case where the error code occurs due to an activation server that is temporarily unavailable, users may need to wait for a few hours until the activation server is available. Their copy of Windows will then be automatically activated. Once the activation process is not done accordingly, you might encounter other Windows 10 errors such as error code 0xc004f034

Further Information and Manual Repair

As is the case with many activation error codes, Windows 10 users can perform several manual repair methods to determine the cause as well as fix the error code affecting their device. Instead of passively waiting to see if your activation error code will be fixed on its own, resolve error code 0xd0000272 through the manual repair methods available. Below are simple instructions that when followed can lead to your success.

Method One: Verify Internet Connection

Check Settings to verify if your machine is connected to the Internet. This is one of the causes of various error codes which affect Windows 10. Also, this manual method is a simple process that can help Windows users recognize or eliminate factors that may or may not be affecting their system. To check your Internet connection, follow the simple instructions below.

  • Step one: Click the Start button and select Settings
  • Step two: Select Network & Internet
  • Step three: Click the Status section of the Network & Internet tab

Once you’ve been able to verify an Internet connection or troubleshoot any issues related to your network, go to Update & security. Make an attempt to activate your system. If you are successful, you will be able to access all the features and benefits offered via your copy of Windows. However, move to the next manual method below if error code 0xd0000272 reoccurs.

Method Two: Run Windows Update Troubleshooter

Your inability to activate Windows 10 may be related to an issue with Windows Update. To verify whether or not Windows Update is functioning properly, run Windows Update Troubleshooter.

You’ll need to visit the Microsoft website to access their Windows Update Troubleshoot tool. Once you’ve downloaded the troubleshooter, run the tool. After running the tool, check if you are able to access Windows Update services as well as activate Windows 10.  If the problem with error code 0xd0000272 persists, however, follow the instructions provided for manual repair method three detailed below.

Method Three: Disable Proxy Settings

Another option available to individuals experiencing error code 0xd0000272 in Windows 10 is to manually disable their machine’s proxy settings. After disabling the proxy settings, remember to open the Windows Update tab to complete the activation process. See the instructions provided below to disable proxy settings.

  • Step one: Press Windows key + R
  • Step two: Type control then click OK
  • Step three: Select Settings then go to Network & Internet
  • Step four: View connection settings
  • Step five: Click on the Network tab
  • Step six: Click Proxy -- turn off proxy

Once you have successfully disabled your proxy settings, open Windows Update. Select the activation option to access your copy of Windows 10. If you are unable to complete the activation process, however, contact a Windows repair technician.

Method Four: Use an Automated Tool

Error codes in Windows often occur due to poor maintenance of one’s PC. To improve your system and reduce your machine’s risk of experiencing error codes, download a powerful automated tool. This tool is both powerful and user-friendly, making its benefits accessible to even the most non-technical Windows users.
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Fix Storport.sys BSOD errors in Windows
As you can notice in Blue Screen errors, most of them point out a file that’s related to the errors. One of these files is the Storport.sys file which is a system file related to the storage of data in the storage unit of a computer. This file is created by the Microsoft Storage Port Driver. So if this file ends up getting dragged on Blue Screen errors, there can be a number of reasons for why it’s happened. Blue Screen errors related to the Storport.sys file may include conflicts with the hardware, incompatible firmware issues, corrupted drivers, missing or corrupted system files, to name a few. Here are some of the common Blue Screen errors related to the Storport.sys file:
  • KMODE_EXCEPTION_NOT_HANDLED
  • KERNEL DATA INPAGE
  • PAGE FAULT IN A NONPAGED AREA
  • SYSTEM THREAD EXCEPTION NOT HANDLED
  • IRQL NOT LESS OR EQUAL
  • SYSTEM SERVICE EXCEPTION
Microsoft Windows is the one that provides the Storport.sys file a storage port driver that is suited especially for the use of high-performance buses like fiber channel buses and RAID adapters. There are a number of advantages in using Storport instead of the SCSI Port, according to Microsoft:
  • “Improved performance, both in terms of throughput and the system resources that are utilized.
  • Improved Miniport driver interface that addresses the needs of high-end storage vendors, particularly host-based RAID and fiber channel vendors.”
If you encounter any of the above-mentioned Blue Screen of Death errors, then here are some troubleshooting options that might help but before you get to them, you can try to perform a System Restore first especially if you have the habit of creating System Restore points. This might fix the problem. To perform a system restore, refer to these steps:
  • First, tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first. In addition, you also have to boot into Safe Mode with Networking before you carry out the troubleshooting steps below.

Option 1 – Try to update or rollback your device drivers

The first thing you can try to fix the Storport.sys Blue Screen error is to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties. Note that the main drivers that might be the cause behind the Storport.sys Blue Screen error will be listed under the “ID ATA/ATAPI controllers” section as well as the “Storage controllers” section.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can also directly download the relevant drivers of your computer from the manufacturers’ website. So if you have an SSD, the issue might be due to an old storage driver. Option 2 – Try to recreate the Storport.sys file If the first option didn’t work, the next thing you can do is to recreate the Storport.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. This is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.
  • Boot your Windows 10 PC in Safe Mode.
  • Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
  • From there, look for the file named sys and rename it to Storport.old.
Note: As you can see, the file’s extension has changed from .sys to .old.
  • Now restart your computer and check if the Storport.sys Blue Screen error is now fixed.

Option 3 – Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Reboot your PC.

Option 4 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the Storport.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 5 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors like Storport.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
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Fix Orange Screen of Death Error in Windows
The Windows 10 Orange Screen of Death, unlike Blue Screen of Errors, is quite an uncommon error where the hardware is the culprit which is mostly caused by some issues with the GPU. If you are currently facing this problem, then you’ve come to the right place as this post will guide you on what you can do to fix it. There have been reports from users that the Orange Screen of Death is caused by various reasons. Some users reported that they encountered Orange Screen of Death when they were watching a YouTube video, while some were not able to boot into their Windows 10 PCs and encountered an error instead of that either says, FAULTY_HARDWARE_CORRUPTED_PAGE or WHEA_UNCORRECTABLE_ERROR error. In addition, this error can also occur when your computer wakes up from Sleep or while using BitLocker, or while you use a second monitor. Whatever the case is, you can try updating your drivers or lower the clock speed of the GPU. You could also try to fix the DRIVER_IRQL issue in case it’s the one that triggers the error or performs Automatic Repair or uninstalls any recently installed software.

Option 1 – Update your Graphics card drivers

One of the possible reasons why you’re getting the Orange Screen of Death error is most likely related to the Graphics card drivers in your computer. Thus, the first thing you can do to resolve it is to update these drivers by following these steps:
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 2 – Try to uninstall software you’ve installed recently

If you have installed a software or two recently and then suddenly encounter this Orange Screen of Death, then they are most likely the culprits. The best thing you can do is to first check the System Log in the Event Viewer for any additional information in case it’s not the GPU but some other driver or device that’s causing the error. Once you have identified the culprits, uninstall them and see if the error is fixed.

Option 3 – Try disabling Overclocking

If overclocking is enabled, you might have to disable it as some users reported that the WHEA_UNCORRECTABLE_ERROR 0x00000124 error started to appear right after overclocking. To disable it, follow the steps below.
  • Go to the Start Menu and open Settings.
  • Next, select Update and Security and go to the Recover tab.
  • From there, click on Restart now in Advanced startup. This will restart your computer.
  • Once you’re in the Advanced startup, go to Troubleshoot and then select Advanced Options.
  • From there, select the UEFU Firmware Settings.
  • Now click on Restart. Once your computer has restarted, it will automatically open BIOS.
  • From the BIOS, go to the Advanced tab and navigate to Performance and then look for Overclocking.
  • Once you’ve found Overclocking, make sure that it is disabled. If it’s not, then disable it and then save the changes made by tapping the F10 key.
  • Start your computer normally and check if the WHEA_UNCORRECTABLE_ERROR 0x00000124 error is now fixed.

Option 4 – Use the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues. And so if you want to fix the Wdf01000.sys Blue Screen error, you need to use the Driver Verifier Manager:
  • Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
  • After that, select the option “Create custom settings”.
  • Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
  • Next, select the option “Select driver names from a list” option.
  • Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
  • Then click on the Finish button.
  • Open Command Prompt as administrator and execute this command – verifier /querysettings
  • The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
  • Open the Command Prompt as admin again and run this command – verifier /reset
  • The command will reset the Driver Verifier. Once the process is done, restart your PC and check.

Option 5 – Try to run the Automatic Repair Utility

You might also want to use Automatic Repair in fixing the error. To do so, follow the steps below.
  • You can start by creating and booting from a bootable Windows 10 USB Stick.
  • After that, click on Repair your computer located on the bottom left corner when you are on the initial Windows Startup screen.
  • Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
  • Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.
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Fix Shell Infrastructure Host stopped working
The Windows 10 operating system supports the logging in of multiple users at the same time. Aside from that, it also allows administrators to create a Guest Account that has limited rights. However, there are some instances when you could encounter an error when you use the Guest Account. The error may state:
“Shell Infrastructure Host has stopped working. A problem caused the program to stop working correctly. Please close the program”.
This error indicates that the Shell Infrastructure Host or SiHost.exe process that is used for handling graphical elements, has crashed. And to fix this error, there are several options you can check out. You can try to reinstall the Microsoft Redistributable Packages or run a System File Checker scan. In addition, you can also use a new Guest Account or troubleshoot the problem in a Clean Boot State.

Option 1 – Try to install or repair Microsoft Visual C++ Redistributable 2013

A corrupted Microsoft Visual C++ Redistributable package or the absence of it can trigger the “Shell Infrastructure Host has stopped working” error – so if you do not have this package yet, you have to install it but if you already have it, follow the steps below to repair it.
  • Open Control Panel and proceed to Program and Features.
  • Under Programs and Features, look for Microsoft Visual C++ Redistributable package among the list.
  • Then right-click on it and click the Change button.
  • Next, you should see the Repair option – click on it to repair the installation of the Microsoft Visual C++ Redistributable package.
  • The process may take a couple of minutes before it finishes so once it does, you have to restart your PC.
After doing all these steps and you still encounter the problem, you might have to uninstall this package and download it directly from Microsoft’s website. However, if you are using Windows 10, you might not be able to do so since it only supports Windows versions up to Windows 8.1 so just proceed to the next option below.

Option 2 – Try to run a System File Checker scan

  • In the Windows Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
  • After opening Command Prompt with admin privileges, type the “sfc /scannow” and tap Enter to execute it.
  • Once the scan is finished, restart your computer and see if the Windows Script Host error.

Option 3 – Try using a new Guest Account

You might want to use a new Guest Account as it could help get rid of the error. All you have to do is have your admin delete the old Guest Account and create a new one and see if it helps in fixing the error.

Option 4 – Try troubleshooting the problem in a Clean Boot State

Setting your computer in a Clean Boot State can help you diagnose and later troubleshoot the problems in your computer. During this state, the system will start with a minimal number of drivers and startup programs that help in isolating the problem with the interfering software. To put your computer in a Clean Boot State, follow the given steps below.
  • Log onto your computer as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
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