What to do if Remote Desktop is not working or won’t connect in Windows 10

One of the biggest annoyances in Windows 10 is that it’s upgrading from one version to another. Although these upgrades are necessary to fix some bugs or improve user experience, some of them actually bring bugs into the computers instead. And in one of the recent Windows 10 updates, a lot of issues were found especially for users who use Remote Desktop on a daily basis. The error stacks up as Windows 10 Remote Desktop Protocol client is not working or won’t connect and can’t find the computer HOSTNAME generally. Based on the reports by users who experienced this issue, there are two cases around it:

  1. Users who try to reach a specific website or folder on the network

Some users encounter this error when they try to run the Network Troubleshooter. Even when they add the server name inside it, it still won’t identify the problem, and unpredictably, the driver seems to appear and disappear every now and then. And even after connecting, the network commands don’t work at all. This is really troublesome for users who have lots of PCs and all the other systems do not appear on the network.

  1. Remote Desktop isn’t able to find the computer HOSTNAME

Some other users reported that the error appeared when they use the classic remote desktop software. It keeps on failing and throwing the error message, “Remote Desktop can’t find the computer “HOSTNAME”. If this is the same scenario you are having, it means that “HOSTNAME” does not belong to the specified network. So you need to verify the computer name and domain where you are trying to connect to. There are times when it used to work after some users tried connecting to the domain a couple of times. However, when users try to use the UWP version of Remote Desktop, it seems to connect most of the time.

This kind of problem is definitely a DNS issue. It could be that there are two different records on the DNS server which is why it connects and other times it doesn’t. When it is able to resolve the correct address, the drives connect to the PC however, after a couple of minutes, they will suddenly go missing. Using “nslookup” for the hostname, multiple times, you can check this and see if you’ll get identical results all the time.

nslookup [–SubCommand …] [{ComputerToFind| [–Server]}]

If you’ve determined that the drives disappear each time, you may have to change the DNS server or ask your admin to resolve the problem for you.

Alternatively, you can also check out another option that has worked for a lot of users. This second option is disabling the IPv6 on the network adapter. In case you don’t know, Windows 10 prefers IPv6 over IPv4 so if you now have issues using IPv6 to connect to the servers, you can change your computer’s settings so that it’ll only use IPv4 instead of IPv6. To do so, follow these instructions:

  • Open Settings > Network and Internet > Ethernet > Change Adapter options.
  • From there, right-click on the adapter for where you want to disable it and then select Properties.
  • Next, look for the checkbox labeled, “Internet Protocol Version 6 (TCP/IPv6)” then uncheck it.
  • Now click on OK and restart your PC to save the changes made.
If you like to learn and find out more about various Windows errors, and how to repair them go to our vast archive or use search to find articles that will explain and help you in solving your issue.
However, if you prefer to do things fast and with automatization then we are proposing to use an automated solution for your issues. The application that we are recommending is Advanced System Repair Pro
Advanced System Repair utilizes multiple tools all in one to give you a quick, simple, reliable, and very thorough diagnosis of your PC. It brings you all the tools you need in one program to clean, fix, protect, optimize and boost your PC!
1-Click Maintenance
All the tools to make it simple and easy! It's like having a professional technician at the click of a mouse.

Junk Cleaner
Keeping your computer free from unnecessary clutter also helps make your computer last longer. Like any other machine, if you keep it clean and take care of it, it will serve you better for longer!

Optimize background apps
Optimize applications background activity with the built-in Application Optimizer feature.

Disk Defrag
With a simple 1-click, Advanced System Repair speeds up your PC by assembling fragmented files on your machine and organizing them more efficiently.

Malware Removal
Finds and removes all types of harmful malware including trojans, worms, bots, adware, spyware, PUPs, and more!

Privacy Cleaner
The all-in-one privacy suite to Clean Your Tracks & Protect Your Privacy! Make your computer safe, secure, and more efficient!

System Tweak/Optimizer
ASR will analyze your complete system and settings to adjust your PC to function at its maximum performance.

Registry Cleaner
Over time, as you install and uninstall applications, the registry can become cluttered with old entries and broken settings which can result in program crashes, and annoying messages and slow the computer down.
Visit our Advanced System Repair Pro Download page to inform yourself about all the benefits of this software and get a free trial copy of it.
advanced system repair pro

Advanced System Repair Pro

One-click automated PC repair solution
ASR logo
With Advanced System Repair Pro you can easily
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
DOWNLOAD
Privacy Policy | Terms of Use | Uinstall
Advanced System Repair Pro is compatible with all versions of Microsoft Windows including Windows 11

Share this article:

You might also like

Blizzard caught destroying evidence
Blizzard employeesCalifornia's Department of Fair Employment & Housing has widened its anti-discrimination lawsuit against Activision Blizzard and claims the publisher has been shredding vital documents relevant to the ongoing investigation. A recent report from Kotaku described the department as offering poorly paid, highly insecure positions, with a culture of hostility towards LGBTQ+ testers. The DFEH's rewording of "employees" to "workers" now hopes to take these contractors' experiences into account. "As a contract employee, I feel there's a lot of pressure to excel, impress, and move through the ranks as fast as you can before your contract ends and you're forced to go 3 months without income or find another job," Axios reports one worker saying. "I take pride in what I do, but it feels like it's never enough." Activision's contentious hiring of union-busting third-party law firm WilmerHale "directly interferes" with its own investigation, it says. By going to WilmerHale, Activision appears to be claiming that all work related to the investigation is privileged and can't be shared with DFEH. The suit also claims that Activision HR shredded documents related to "investigations and complaints", against its legal obligation to retain them during the investigation. The relevant parts of the updated lawsuit were shared by Axios reporters Stephen Totilo and Megan Farokhmanesh, the former also noting that the DFEH "fixed their misspelling of Bill Cosby's name". "DFEH is also informed and aware that documents and records have not been maintained as required by law or by the DFEH's Document Retention Notice," the complaint reads, "including but not limited to documents related to investigations and complaints were shredded by human resource personnel and emails are deleted thirty days after an employees separation."

Speculation and answer from Activision Blizzard

Blizzard employee Jessica Gonzalez suspects that the costs of fines associated with destroying these documents may have been an easier blow for Blizzard to take than any penalties drawn from their existence in helping the lawsuit go through. In an email to Kotaku, Activision denied the shredding allegations and issued a statement outlining steps it had taken to improve company culture—including the ousting of high-level executives like Blizzard president J. Allen Brack. The full statement reads: "Throughout our engagement with the DFEH, we have complied with every proper request in support of its review even as we had been implementing reforms to ensure our workplaces are welcoming and safe for every employee. Those changes continue today, and include:
  •     Several high-level personnel changes
  •     Revamped hiring and recruiting practices requiring diverse interview panels
  •     Greater transparency on pay equity
  •     Expanded and improved training and investigative capabilities for human resource and compliance staff
  •     Created investigation teams outside of business units to support greater independence
  •     Restructured divisions to support greater accountability
  •     Enhanced review processes to include evaluation of managers by employees
  •     Clear boundaries on workplace behavior with a zero-tolerance approach to harassment and other actions that diminish or marginalize.
"We strive to be a company that recognizes and celebrates the diverse talents and perspectives that lead to the creation of great, globally appealing entertainment. We have provided the DFEH with clear evidence that we do not have gender pay or promotion disparities. Our senior leadership is increasingly diverse, with a growing number of women in key leadership roles across the company. "We share DFEH’s goal of a safe, inclusive workplace that rewards employees equitably and is committed to setting an example that others can follow."

California and RIOT

Beyond Activision Blizzard, California's DFEH has also probed into League of Legends creator Riot Games, accusing the studio of dragging its heels over sexual harassment allegations dating back to 2019. Riot denied the allegations, telling us that it "will never retaliate against anyone for talking to any government agency".
Read More
Fix Setup has failed Error in Windows
If you encounter the “Setup has failed to determine supported install choices” error when trying to downgrade or upgrade your Windows 10 computer, this signifies that there are some compatibility issues with the installation process and that Windows was not able to either downgrade or upgrade to another version. Usually, this error occurs when you are using the built-in options in Windows 10 upgrade or downgrade to another version of Windows. This option is mostly used as it keeps the user settings as well as data intact. Thus, you need to keep in mind a lot of parameters before you proceed with the installation because if there is any conflict in the process, you certainly won’t be able to downgrade or upgrade your Windows computer. To resolve the issue, here are some suggestions that might help.

Option 1 – Try running in Compatibility mode

This is the first thing you can try to resolve the issue instead of going right ahead on making a bootable device. So if you are downgrading Windows, you can try to run the installer in the compatibility mode for that specific Windows version.
  • Look for the setup file.
  • Once you find it, right-click on it and select Properties from the context menu.
  • After that, go to the Compatibility tab and mark the checkbox for “Run this program in compatibility mode for:” and from the drop-down list, select either Windows 7 or Windows 8.
  • You also have to check the “Run as administrator” option.
  • Now click the Apply button and then click OK to save the changes made and check if it has resolved the issue or not.

Option 2 – Option 2 – Try troubleshooting compatibility

This option is almost the same as the first one except it is an alternative way of fixing the “Setup has failed to determine supported install choices” error in case the first one didn’t work. In this option, you will troubleshoot the compatibility issue.
  • Look for the setup file.
  • Then right-click on it and select the “Troubleshoot compatibility” from the context menu.
  • After that, click on the “Try recommended setting” option. Once the process is done, the error message should be gone.

Option 3 – Try to use the setup file instead of an image

If you are running the Windows ISO image for the installation, you can try running the setup file instead. This is because when you try to install Windows from an image file directly, it has to be loaded into a virtual CD drive first, and then from there, further operations are carried out. And so, you can just bypass this mechanism to avoid getting the “Setup has failed to determine supported install choices” error.
  • First, you need to extract the disk file to an accessible location.
  • After that, go to Sources > Setup.exe.
  • Now run the setup file to upgrade or downgrade the Windows version. Just make sure that you do run the setup file as an administrator.

Option 4 – Try to do the upgrade or downgrade in a Clean Boot state

Putting your PC in a Clean Boot state can also help when you want to upgrade or downgrade your version of Windows without any trouble because, during this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows Updates or upgrade again.

Option 5 – Try to use the Media Creation tool

The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.
  • After making the bootable drive, you need to plug it into your computer and then reboot.
  • Next, tap the F10 or Esc key to open the boot options.
  • Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.
Read More
4 Methods of Fixing Error Code 48

Error Code 48 – What is it?

Error Code 48 is a device driver error code that users can encounter on any Windows 2000 operating system and later versions.

It occurs when the connected peripheral device cannot be run as the Windows operating system’s driver required to install the programs for peripheral devices has either been corrupted or is incompatible with the system.

It prompts the user with the following message on the screen:

The software for this device has been blocked from starting because it is known to have problems with Windows. Contact the hardware vendor for a new driver. (Code 48)

Solution

driverfix boxError Causes

Like most other Windows error codes, error code 48 is triggered by the following factors.

  • Corrupted system registry files
  • Presence of viruses in the device
  • The device driver is out-of-date
If this error code is not rectified, it could give birth to other driver device errors such as error code 52.

Further Information and Manual Repair

Method 1 – Run a complete scan for malware and spyware

Identifying and removing the viruses in the system registry and in the connected devices is the easiest method to fix the corrupted registry files.

Viruses such as spyware and malware infect the registry entries and eat up the files that lead to incomplete or missing data. This creates problems for installing external devices as the driver required to install them is not complete.

Method 2 – Use System Restore

You can also use system restore to eliminate the problem. Here is how you can use it:

  • Log in using an Administrator account
  • Click ‘Start’ button and select All Programs > Accessories > System Tools > System Restore
  • Click ‘Restore my computer to an earlier time’ and click ‘Next’
  • Select the last Windows to restore point from the ‘On this list, click a restore point’ list, and click ‘Next’
  • Click ‘Next’ on the confirmation window to proceed
  • Restart your PC after restoration is complete

By restoring the system via the last saved system checkpoint, you can obtain undamaged Windows system registry files that can help resolve the error code.

Method 3 – Manually uninstall and reinstall the device driver

Since Error Code 48 is due to a missing or an out-of-date device driver, uninstalling and then reinstalling the device driver can help solve the error.

You can do this by firstly logging in as Administrator and opening Device Manager. Select the device that is causing the problem and double click it; make sure that the peripheral is connected properly to the PC.

Upon opening, click on the ‘Driver’ tab and then select ‘Update Driver’. Make sure to refer to the system documentation that you received with your PC or computer to check for the motherboard details and driver specifics.

Method 4 – Use software to automatically download the driver

Manually uninstalling and reinstalling the driver will do the trick; however, it may be time-consuming especially when you would have to resort to your hardware user manual. Therefore, using a program such as DriverFIX can save you a lot of time and frustration in having your device work properly on your computer. DriverFIX, with its user-friendly approach to help you fix your PC issues, comes with an integrated database that detects which drivers you need to reconfigure within just a few seconds and downloads it automatically. It further ensures that your drivers are installed in their entirety leaving no room for any incomplete files to remain that create Error Code 48. It also has the added advantage of being able to backup and restores your files should there be the slightest possibility of system file damage. DriverFIX is the answer to fixing your PC error codes accurately and quickly. Click here to download DriverFIX to fix Error Code 48 quickly and effectively!
Read More
Disabling File Grouping in Explorer in Windows
Browsing your files on a computer seamlessly is made possible by the File Explorer in Windows 10 as it provides users with a great sense of customization for both listing and performing operations on a file. You have the option to arrange the folders and files being browsed by their name, type, date, size, and so on. Moreover, files that share a common attribute can be also be grouped accordingly using the grouping feature. However, there are times when instead of helping, it causes some problems for some users. This is why in this post, you will be guided on how you can disable the File Grouping feature in the File Explorer in Windows 10. There are two methods you need to consider in disabling the File Grouping feature in Windows 10. First, you can disable it for only one folder or you can disable it for all the folders on your computer. For more details, follow the instructions given below.

Option 1 – Disable File Grouping in only one folder

This first option is relatively straightforward and simple which will work if you only want to disable File Grouping in one folder.
  • First, open File Explorer, and go to the folder you want to disable File Grouping.
  • Next, right-click anywhere on that folder.
  • And then select Group by > None. This will disable File Grouping for only that particular folder.

Option 2 – Disable File Grouping in all the folders

If you wish to disable File Grouping in all the folders on your computer, then you need to follow this option. If you have already tried the first one, then continue with the given steps below.
  • Tap the Alt + V key combination.
  • Then tap the Alt + Y keys and then tap Alt + O keys.
  • After that, navigate to the View tab, and under the Folder views section, select Apply to Folders.
  • Now click on the Apply and OK buttons to save the changes made. This will disable File Grouping in all the folders listed in the File Explorer.
Read More
Override default Regional settings in Windows
As you probably know, Windows 10 does not offer lots of choices for its Regional settings depending on where you are and what locale you work with or belong to. The standard region settings for Windows 10 allow users to select one set of formats for the calendar and more. However, this has somewhat changed in the Windows 10 v1809. If you don’t want such a change, you can just override the default regional format settings in the Windows 10 Improved local experience. So in this post, you will be guided on how you can do such a thing. Follow the given instructions below to override the default Regional Format settings in Windows 10. Step 1: Go to Settings > Time and Language > Region. Step 2: From there, the default region is what Windows and apps might use to provide you with local content. However, this won’t be much of use if you work for a different locale and need to have different format settings like Calendar, Dates, Times, Currency, and First day of the week, all of which you can modify under the Regional format. Step 3: You need not reboot your Windows 10 computer after changing. On the other hand, some of the apps will have to close and launch again in order to apply the new format. Thus, if you need to use apps that are of different locales, you will only see the changes after you re-launch the app. Note: You can also select a different language that makes more sense to you. In other words, if you prefer more common words to standard words for your Windows 10 computer, then this is definitely the way to do it. This local format will be used for messages, menus, navigation, settings, and other topics. Step 4: Look for a link that says “Add a Windows display language with local experience packs” under Languages. In case you don’t know, Local Experience Packs are Microsoft Store apps that deliver Windows display language quality improvements. So once you click the link, it will download the packs from the Microsoft Store. In addition, Windows has already begun using AI or Artificial Intelligence as well as neural network-based Machine Learning for Windows localization. And as the number increase, the Machine language improvements and feedback from users will help in making the translations a lot better and make them available to even more languages. All in all, it’s pretty much an interesting and a good move for Microsoft as the demands for topics and machines to be available in local languages have been increasing for the past couple of years.
Read More
Fix intelppm.sys error in Windows 10
intelppm.sys blue screen of death is linked to an outdated driver, if you received this error do not sweat we have simple solutions for you. Please keep on reading in order to find out what can you do to fix this error.
  1. Update driver Go to the device manager and manually update old-dated drivers. Note that this will take some time because you will need to update each device manually through the device manager but in the end, it will fix the issue.
  2. Use automated application Instead of going through each device one by one manually get a dedicated driver fixing device like DRIVERFIX and update all drivers automatically.
Read More
How to Fix Failed to load DLL file Error
If your operating system cannot or is not able to load a required DLL file on your Windows startup and you encounter a message saying, “Failed to load DLL”, then you’ve come to the right place as this post will guide you in fixing this problem. When you encounter this kind of issue, you will see either of the following error messages on your screen:
“The dynamic library dll failed to load.” “Failed to load dll library.”
This kind of error can occur when your Windows operating system fails to locate the DLL library which the system needs to access during startup. It can also occur when the DLL file is not in a directory specified in the path or when the DLL file is corrupted or has gone missing. Moreover, you can also encounter this error if the DLL file is infected with some malware. Whatever the case is, here are some suggestions you have to check out to resolve the problem.

Option 1 – Try to reinstall the program

The first thing you can do is to reinstall the program that’s giving you this error. Once you’ve uninstalled the program, download its latest setup file from its official site and then install it again.

Option 2 – Try checking the startup programs

You might also want to check the startup programs on your computer, especially the Windows Registry startup paths, and then remove the startup entry to the concerned DLL file.

Option 3 – Try to re-register the problematic DLL file

You may have to re-register the ntdll.dll file using the regsvr32.exe before you can successfully install the program and fix the ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and unregister OLE controls like DLL and ActiveX (OCX) control in the Windows operating system. Follow the steps below to use it.
  • Open Command Prompt as admin from the WinX menu.
  • Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
    • exe /[DLL file]
    • exe [DLL file]
Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.
  • After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 4 – Try to replace the DLL file with a trusted source

  • First, you need to get the new DLL file from another computer with preferably the same file version number.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • x86: This PC > C:/Windows/System32
    • x64: This PC > C:/Windows/SysWOW64
  • Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 ntdll.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 5 – Try checking the details in the Event Viewer

Checking the details in the Event Viewer can also help you find out the root cause of the problem as the Event Viewer usually contains detailed information about the error.

Option 6 – Try running the DISM tool

You might want to repair potentially corrupted files in your system as having them could also trigger the “Failed to load DLL” error. To repair these corrupted system files, you can run the DISM commands:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the “Failed to load DLL” error is now fixed.

Option 7 – Try scanning your computer using Windows Defender

The DLL file might also be infected with malware or virus and to eliminate it which could explain why you’re getting the “Failed to load DLL” error. Thus, you have to scan your computer using security programs like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
Read More
Fix error 0x00000709 when connecting a Printer
One of the most common and bothersome issues with a printer is when it refuses to get configured or set up on your computer. Thus when your printer has some configuration issues, you will most likely encounter the error 0x00000709. This occurs if there is already a default printer set and configured or Windows does not want to configure the new printer at all. The operation could not be completed (error 0x00000709), Double check the printer name and make sure that the printer is connected to the network. Today, we will try two fixes that may help you get rid of this error.

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try to use some Registry tweaks to add the Printer

You might want to use some tweaks to add the Printer but before you proceed, make sure to create a System Restore Point so that if anything goes out of hand, you can always undo the changes you’ve made.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
  • When a UAC or User Account Control prompt appears, click Yes.
  • Once you’ve opened the Registry Editor, go to the following key location:
HKEY_CURRENT_USERSoftwareMicrosoftWindows NTCurrentVersionWindows
  • From there, double click on the file named “Device on the right side pane under the Windows folder.
  • Now add the name of your printer in the Value Data field as you can see below and then click the OK button.
Note: As you can see on the image above, you must not change the “.winspool.Ne02:” part and only the first one which is the name of your printer.
  • After that, you will get a message that says, “Cannot edit Device: Error writing the value’s new contents, simply click on OK again. You have to take note of the existing permissions before you proceed to the next step. Once you’ve added the Printer, make sure to reverse the changes you’ve made to the Permissions.
  • Now right click on the Windows folder located on the left pane and click on Permission.
  • Select Restricted under the Group or user names section.
  • Then check the checkboxes for “Full Control”, “Read” and “Special Permissions” under the Permissions for RESTRICTED section.
  • After that click the Apply button and then OK to save the changes made.
  • Next, right-click on the file named “UserSelectdDefault” and select Rename to rename it to your printer’s name.
  • Now restart your computer to successfully apply the changes made.
  • After the printer is added, don’t forget to reverse the Permission changes you’ve made early on.

Option 3 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.
Read More
Easy Remove ShopAtHome Guide

ShopAtHome Toolbar is a browser extension. This extension tracks information when you visit a website, whether typing in the URL or clicking a link, the Browser App recognizes whether the URL is that of an Affiliate Store, and, if so, may redirect you through the affiliate network site to the Affiliate Store’s website, at which time, a tracking cookie will be placed in your browser. This cookie is the tracking mechanism that will follow your transaction with the Affiliate Store.

During installation, the Browser App may automatically change the default search engine used by your Web browser, whether via a built-in search box or otherwise, to our search engine. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times.

Multiple anti-virus scanners have detected possible malware in ShopAtHome.com Helper and are therefore classified as potentially unwanted and flagged for optional removal.

About Browser Hijackers

Browser hijacking is actually a form of an unwanted program, often a web browser add-on or extension, which then causes modifications in the browser’s settings. Browser hijackers can do a variety of things on your PC. The idea would be to force users to visit certain sites that are looking to increase their visitor traffic and generate higher ad income. A lot of people assume that these kinds of sites are legitimate and harmless but that is incorrect. Almost every browser hijacker poses an actual threat to your online safety and it is important to classify them under privacy risks. They do not just screw up your web browsers, but browser hijackers could also modify the system registry, leaving your computer or laptop susceptible to other forms of hacking.

Browser hijacking signs and symptoms

Signs that your web browser is hi-jacked include: 1. the home page of your web browser is changed suddenly 2. you find yourself regularly directed to some other web page than the one you actually meant 3. The default search page of the browser is changed 4. you find many toolbars in your web browser 5. you see a lot of pop-ups on your computer screen 6. your internet browser starts running sluggishly or displays frequent glitches 7. Inability to navigate to particular sites, particularly anti-malware as well as other security software sites.

How browser hijacker infects PCs

Browser hijackers infect computers through malicious email attachments, downloaded infected documents, or by checking out infected internet sites. They also come from add-on programs, also called browser helper objects (BHO), web browser extensions, or toolbars. Other times you may have unintentionally accepted a browser hijacker as part of a software program package (generally freeware or shareware). Popular examples of browser hijackers include Conduit, CoolWebSearch, Coupon Server, OneWebSearch, RocketTab, Delta Search, Searchult.com, and Snap.do.

The best ways to get rid of browser hijackers

Some hijackers could be removed simply by uninstalling the related freeware or add-ons from the Add or Remove Programs in the Microsoft Windows Control Panel. Sadly, the majority of the software packages utilized to hijack a web browser are deliberately designed to be hard to detect or remove. Besides, browser hijackers can modify the Windows registry so it can be very difficult to fix manually, particularly if you are not a very tech-savvy person.

Help! Malware Preventing Anti-virus Installation And Access To The Web

All malware is inherently dangerous, but certain kinds of malware do a lot more damage to your computer or laptop than others. Some malware sits in between the computer and the net connection and blocks some or all websites that you would like to visit. It might also block you from adding anything on your PC, especially anti-malware applications. If you’re reading this, odds are you’re stuck with a virus infection that is preventing you to download and/or install Safebytes Anti-Malware software on your PC. Do as instructed below to get rid of the malware by alternate methods.

Boot your PC in Safe Mode

In the event the malware is set to load at Windows startup, then booting in Safe Mode should avoid it. Just the minimum required applications and services are loaded when you boot your personal computer in Safe Mode. To launch your Windows XP, Vista, or 7 PCs in Safe Mode with Networking, please do as instructed below. 1) Press the F8 key repeatedly as soon as your PC boots, but before the big Windows logo shows up. This will conjure up the “Advanced Boot Options” menu. 2) Make use of the arrow keys to choose Safe Mode with Networking and press ENTER. 3) Once you get into this mode, you should have online access again. Now, obtain the virus removal application you need by utilizing the browser. To install the application, follow the guidelines in the installation wizard. 4) Right after installation, do a full scan and let the software delete the threats it detects.

Use an alternate web browser to download a security program

Malicious program code can exploit vulnerabilities in a particular browser and block access to all antivirus software websites. The best solution to avoid this problem is to choose a browser that is well known for its security features. Firefox contains built-in Phishing and Malware Protection to keep you secure online.

Install and run anti-virus from a USB drive

Here’s another solution which is using a portable USB anti-virus software package that can check your system for viruses without the need for installation. Try these simple actions to clean up your affected computer by using portable anti-malware. 1) Make use of another virus-free computer system to download Safebytes Anti-Malware. 2) Put the USB drive into the clean PC. 3) Double click on the downloaded file to run the installation wizard. 4) When asked, choose the location of the USB drive as the place where you would like to store the software files. Follow the on-screen instructions to finish the installation. 5) Now, plug the thumb drive into the corrupted system. 6) Run the Safebytes Anti-malware directly from the pen drive by double-clicking the icon. 7) Run Full System Scan to identify and clean-up up all types of malware.

SafeBytes Anti-Malware Features

If you’re planning to purchase anti-malware for your computer system, there are many brands and utilities for you to consider. Some are very good ones, some are ok types, while some are simply just fake anti-malware software that could harm your PC themselves! While looking for an antimalware tool, pick one that provides reliable, efficient, and total protection against all known computer viruses and malware. While considering the dependable software programs, Safebytes AntiMalware is undoubtedly the highly recommended one. Safebytes is among the well-established computer solutions firms, which provide this complete anti-malware tool. With its cutting-edge technology, this application can help you remove multiples types of malware including computer viruses, worms, PUPs, trojans, adware, ransomware, and browser hijackers. SafeBytes anti-malware takes computer protection to a totally new level with its enhanced features. Here are a few popular features found in this program: Antimalware Protection: With a critically acclaimed anti-malware engine, SafeBytes offers multilayered protection that is intended to find and get rid of viruses and malware that are hidden deep inside your computer’s operating system. Live Protection: SafeBytes provides complete and real-time security for your PC. It’ll continuously monitor your pc for hacker activity and also gives users sophisticated firewall protection. Extremely Speed Scanning: SafeBytes Anti-Malware has got a multi-thread scan algorithm that works up to 5x faster than any other anti-malware software. Web Filtering: SafeBytes provides an instant safety rating on the pages you are about to check out, automatically blocking harmful sites and make sure that you’re certain of your online safety while browsing the net. Lightweight Application: This software program is not “heavy” on the computer’s resources, so you will not find any overall performance troubles when SafeBytes is operating in the background. 24/7 Customer Service: Skilled technicians are at your disposal 24/7! They will quickly fix any technical issues you might be encountering with your security software.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove ShopAtHome without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by ShopAtHome

Files: File %PROGRAMFILESSelectRebatsToolbarShopAtHomeToolbar.dll. File %WINDIRDownloaded Program Filesinstall.inf. File %WINDIRDownloaded Program Filessahagent-cdt1004.exe. File %LOCALSETTINGSTempsahagent-cdt1004.exe. File %LOCALSETTINGSTempcdt1004.sah. File %LOCALSETTINGSTempsetup4002b.cab. File %LOCALSETTINGSTempsetup4002b.ini. File %SYSDIRap9h4qmo.ini. Search and Delete: ap9h4qmo.ini. File %SYSDIRap9h4qmo.exe. File %SYSDIRBundleLite_westfrontier1001.exe. File %SYSDIRap9h4qmo.ini. File %WINDIRa95kfrhe.exe. File %SYSDIRa95kfrhe.ini. File %SYSDIRa95kfrhe.ini. File %SYSDIRq17i9a4j.ini. Search and Delete: ap9h4qmo.ini. Directory %LOCALSETTINGSTempSahUpdate. Registry: Key 759C257C-F750-4F52-AB58-FB8A7B8770FE at HKEY_CLASSES_ROOTTypeLib. Key HKEY_CLASSES_ROOT named GRInstall7.Installer Key HKEY_CLASSES_ROOT named GRInstall7.Installer.1
Read More
What to do if you can’t delete Partition
There are times when it is really inevitable to delete your hard drive partitions especially if you are already running low on disk space in your Windows 10 computer. Users typically delete the volume which is not being used in such cases in order to free up some space for the volume that’s running low on disk space. To resolve the problem, users tend to use the Disk Management utility to delete hard drive partitions. However, some users reported that the “Delete volume” option is not available as it is grayed out. Thus, users aren’t able to delete hard drive partitions and aren’t able to free up disk space. This kind of problem usually occurs when there is a Page file on the volume that you are trying to delete and so on. Oftentimes, this issue is mistaken for the problem where you are unable to delete an EFI-protected partition. However, in this case, not only you are unable to delete EFI-protected partition but also NTFS file systems. This is really hard to deal with but worries not for there are some potential fixes you can check out to resolve this problem.

Option 1 – Try to manage the Page file in the Partition

As mentioned earlier, if a Page file exists in a partition, you won’t be able to delete it. The page file is what stores your data when the system’s random access memory fills up. To resolve this, follow these steps:
  • Go to the Start menu and type “View advanced system settings” in the field and open it from the search results.
  • Next, click on Settings in the Advanced tab.
  • On the new window that pops up, go to the Advanced tab and select Change.
  • Next, uncheck the checkbox of “Automatically manage paging file size for all drives” and highlight the drive you want to delete.
  • Then select “No paging file” and click on Set.
  • Now click on the Apply and OK buttons on all the windows and restart your computer.

Option 2 – Delete storage partition via Command Prompt

  • Tap the Win + X keys or right-click on the Start button and select Command Prompt (Admin) or you could also type in “cmd” in the Cortana search box and right-click on the Command Prompt icon and then select the “Run as Administrator” option from the context menu.
  • Once you have Command Prompt pulled up as admin, type in and enter this command – diskpart
  • After entering this command, the Diskpart Utility will start. Diskpart Utility is a command-line-based utility just like Command Prompt but it will get a UAC Prompt after you invoke it so you have to click Yes for the UAC Prompt.
  • After that, type in list volume and tap Enter to see the list of all the partitions created on your PC. This includes both types of partitions that are visible to the normal users in the File Explorer as well as the ones that are created by Windows 10 by default which helps it in storing the boot files and other essential system files.
  • You should see a list of all the partitions made on your computer. Select the partition you want to delete by its Unique Identification number as Volume X where X denotes the Unique Identification Number.
  • Next, type in the select volume number command and hit Enter to select the desired volume.
  • Then delete the volume you’ve selected and type in the delete volume command and hit Enter to delete the volume you just selected and convert it into unallocated space.

Option 3 – Delete storage partition via Windows PowerShell

  • Start by tapping the Win + X keys or simply right click on the Start button and select Windows PowerShell (Admin) or you could also type in “Windows PowerShell” in the Cortana search box and right-click on the Windows PowerShell icon and select the “Run as administrator” option.
  • Once you’ve opened the Windows PowerShell, type in the Get-Volume command and hit Enter to get a list of all the partitions on your PC.
  • Next, select the drive letter you want to delete and then type in the Remove-Partition –DriveLetter command and hit Enter to delete the selected partition. Note that you need to replace the drive letter with the letter of the partition you want to get rid of.
  • After that, it will ask you for confirmation. Just hit the Y key for Yes or hit the A key to say Yes to All. This will delete all the partition you’ve selected and will move them in as unallocated space.
Read More
1 2 3 162
Logo
Copyright © 2022, ErrorTools. All Rights Reserved
Trademarks: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claim direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status